4.7
4.74776 star

Total 23 Negative Reviews

Teleprompter Pro App Complaints & User Negative Comments 2024

Teleprompter Pro app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Teleprompter Pro? Can you share your negative thoughts about teleprompter pro?

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Teleprompter Pro for Negative User Reviews

UselessIt used to be good, and now as I setup to produce a video, the mirror function is hidden behind a paywall. I understand we should pay from premium features, but this is the most basic requirement for using a teleprompter, and is now accessible to users testing out the product. Uninstalled..Version: 3.9.18

Latest upgrade super annoyingI bought premium months ago. With the recent upgrade it got rid of premium on my iPad. I assume I can get premium again when I log in. I forgot my password to login, when I click password reset it says it has sent a reset email to my email, but I never received one after trying 4 times. (Definitely using correct email) I tried contacting the app maker via email but never got a reply. So because the password reset DOESNT SEND A RESET EMAIL, I’m locked out of being use the premium app I purchaSed. Which was not cheap. I’m trying to get his fixed and sorted before I have to use the teleprompter next, but if I had to use it this week and couldn’t get access I’d be FUMING..Version: 3.6.2

Remote operation is not usableThe app is fine for self recording on an iPad or iphone but the remote function for pro recording on camera like a prompt-it unit with an operator is completely unsuitable. When controlling from a browser, the operator can’t see the text, just arrows to control the speed. When controlling an iPad from a phone, the iPad display is a mirror of the phone so doesn’t use the full screen the iPad. Useless as an on camera teleprompter but great for self recording. Access to iCloud files is ok say 7/10..Version: 3.7.3

FinickyAfter reading all these glowing reviews, I thought this was the perfect App for me. However, I felt like I do when I’m sitting in a taxi trying to turn off the little TV screens that you keep tapping and nothing happens. Took forever to import my script. Then I kept tapping it and it wouldn’t open, just freezes. A few times the App just closed. I’m glad I’ve tried this out weeks before my performance because I will NEVER trust this on stage in front of a full theater of people. It’s not professional. One last note: The advert leads you to believe the highlights and italics you took the time to insert in your original document will appear on the document you import. It does not. So if you were depending on seeing those things you did for your cues …you won’t.Version: 2.1.5

Good, but not ready for Pro useThe app has a decent editor and scrolls text with the various necessary controls. What I really wanted, though, was proper remote control. With the iOS app on an iPhone, you first have to load the same script on both apps. It’s easy... but why can’t the scripts just sync? Worse, the text my talent sees on the iPad is NOT the same text that I see on my iPhone (!!!). In fact, it even be gets completely out of sync where I see one thing, the reader sees another. So I’d have to sit not behind my camera, but where I can read the teleprompter. And if I then try to scroll the iPad using my phone, it jumps to where my phone is, so I can’t make those subtle and smooth pushes and pulls that a good prompter operator would do. It makes zero sense whatsoever. Also, while you can change background colors, it doesn’t appear you can change text color. I prefer green type... but my choice is white. So, it’s a decent app, and might get there in future versions. But this isn’t yet an app suited for professional use..Version: 2.1.5

Close, but still huge issues.I’ve used this app professionally for about two years now. Bugs have been annoying, but tolerable. Recently I’ve started using it in live broadcasts, and I’m afraid I’ll have to find a stronger solution. Every time I use it I pair an iPad master with an iPhone controller. It’s so close to perfect, but there are a few huge points that keep me sweating bullets every single time. The controls are extremely sluggish and relay is often steppy. I have to keep softly moving the script in filming breaks because it unsynchronizes after idling (and I literally have to put my hand in front of the camera to accept the iPhone into the session when I reset) I have learnt to live with the fact that my iPhone isn’t even close to a 1:1 representation of what is on screen with the iPad, and I mainly just ride the speed and play/pause buttons while hidden off camera with the iPad in line of sight. But in order to keep using this I need confidence that the lag issues will be resolved. Even if the solution is to hardwire a connection. I need reliability..Version: 3.9.5

Poor support, some stupid omissionsI bought this app to use when recording a video presentation. I intended to use it on the iPad, with the iPhone as the controller. Found a number of issues. First, I had to keep repeating the Bluetooth connection. Any time I left the iPhone app, or if I changed to one of the other script files for the different parts of my presentation, I had to reconnect. I tried using a Bluetooth keyboard instead, but there appears to be no way to skip back to the top of the script with the keyboard. If you flub a take and need to go again, well, it's irritating to say the least. To use the phone as a controller, you have to have the same scripts on both apps. But you can't just send from one to the other. You have to put them somewhere like Dropbox and manually download to both devices. Both copies of the app interrupted my high-pressure efforts to get my presentation done by putting up a screen asking me to rate the app. There was no option to "rate later" or skip the rating. Needless to say, this did not earn a positive rating. Finally, I used the support website to send questions to the developer, and I have had no response in over a week..Version: 2.1.5

Works but lacks key featuresI tried the premium version with subscription, but found it unusable for two reasons. First, While it is possible to change the font for the script as a whole, it is not possible to change the font for individual words. My work requires me to record scripts in multiple languages, some of which are not written in Roman typefaces. The inability to change typefaces on the word by word basis makes the software unusable for me. Another weakness that I found with it is that the editing interface is simply clumsy and not well designed. I was really hopeful that this would become my go-to teleprompter app, but I’m afraid that I found it unsuitable. If your work does not require that you change typefaces within a presentation, you can probably get accustomed to the clumsy the editing interface especially if you write your script someplace else and then import it. In that case this would be a very fine piece of software. So I hope that it will work for you, even if it does not work for me..Version: 3.9.14

Wanted to love this though confusion w useThe app itself is ok. But the in app purchases, especially when wishing to buy the video promoter tho getting something else was madness. Even more maddening when trying to tell this to the creator via email who instead of listening to feedback he just never would see the in app purchasing is confusing and problematic. Buying the other TelePrompTer video instead based on poor customer service alone. (Folks the response from the developer below is simply a lie. He never once offered me a refund. He said u can try apple though no promises. I have an email exchange of at least 4 deep that will show his lack of compassion for the confusion his app and his exchange created. I am putting together a screen cap if this exchange to show the developer is simply not telling the truth with the way this played out. I will post this link here for all to see).Version: 2.1.5

Non existent customer service 30 scripts disappearedI was making an edit on one of my script like I often do. When I exited the edit and returned to my scripts appropriately 30 scripts had vanished. My content was gone. Replacing the text was a single word (null). I called Joe Allen in England and spoke to Joe. Joe said he’d look into it. I wouldn’t know if he looked into it because I never heard from him again. I sent emails and left many voice messages when I called him multiple times in England from the states. I use this app professionally it is where I store my songs and now they’re gone with no support from Joe Allen. It’s a great app until something goes wrong and then it’s not so great anymore. Mr. Joe Allen does not stand behind his product I’m going back to the Setlists app. I’ve been waiting months. Call me anytime Joe you’ve got my number. Regards, David.Version: 3.9.16

Good app but poor price modelThe app works okay but painful in your pocket that you have to purchase a license for both MacBook and IOS. Why not a package for users who have both? Especially when used for non commercial for a NFP use.Version: 3.8.6

IPhone remote does not workThis app works great as a teleprompter and has many great features, but trying to use the iPhone as a Bluetooth remote for an iPad running a script does not function like a remote. It will mirror what is on the iPad, but you cannot play, pause, or change the speed of the text, which is the reason to use it as a remote. I put in a service ticket and emailed the developer with no response in over a week. I even contacted the App Store about this and was denied a refund. Hopefully, this is fixed in an update because it was incredibly inconvenient to have to play and pause the script on the iPad itself that was rigged to our camera during a recent shoot..Version: 3.4.3

Tedious and frustratingThis is the workflow if you're using an iPad with an iPhone for a remote: You need to go into settings on the phone's app, then go into "nearby devices," then "host a session." Then put your phone down and go to the iPad. Dig into the iPad app's settings and join the session. But it doesn't join. You need to go back to the phone and confirm that you want to let the iPad join. Then you have to go back to the iPad and close the settings window. Then you go back to the phone and start playing the script, but it probably didn't actually load on the iPad, so you need to back out and try again now that the script's open. Then the script loads on the iPad. The big problem is that going back to the home screen on one of the devices immediately disconnects the session and you need to go through the whole process all over again EVERY TIME you want to change something in the script. Maybe you can tolerate it for a one-time project, but you're certainly not going to use it regularly. And the even bigger problem is that scrolling is only smooth on the hosting device, so you're going to need to make all your edits on the iPad you want to read from, and that might mean taking it out of the teleprompter frame every time. And importing from Google Drive doesn't seem to work. All my docs are grayed out. I have no idea how this app has more than two stars..Version: 3.9.12

Average, with flawsBasic functionality. Have raised feedback to them but they dont seem to be that focused on improving the user experience, even for premium users like me. Takes forever to load up scripts and just user unfriendly. For example theres no batch import of a number of scripts. And if you import word doc scripts it changes the format and makes them really hard to work with. Seems like your feedback just gets ignored and they haven't really done any exciting improvements on this app..Version: 3.9.25

Could be a great appI spent time considering and testing the trial app before buying this. It looked great. Once I had the full paid app the Bluetooth control worked briefly then stopped. I tried to use the support ticket function which simply crashed the app. Then I managed to contact the developer and spent more time running tests to help him find a solution for me. Then, he simply stopped responding. I’ve sent several messages to request more help but got no reply. I’m disappointed and now looking for an alternative app.Version: 3.4.3

It doesn’t quite workI really love this app however there is a fundamental flaw in that when I playback the video from the device or from the device I have transferred the video to the sound is TERRIBLE! It sounds like I am in a muffled room, or there is a humming noise from the device…it’s really weird. It means that I have to the app to read the words and use another device to record the movie…I am not sure that is the point that it is the only way I can make it work for me..Version: 3.9.5

Floating widgetsHi I enjoy using your teleprompter, but will their be any floating widgets while using our iOS camera device, I’d love to use this when I go live on my other apps.Version: 3.9.3

Blackout glitchHooked it up via HDMI from my iPad to my 42in Samsung TV. It worked for a split second then switched to a black screen with teleprompter premium font telling me to load the script. After I did that, the app showed nothing and went to a full black screen. I turned off the power to my iPad & reloaded it to see if that would help and it did the same thing. I’ve used this before on script readings and it worked fine, which is why I’m giving it 3-stars instead of one, however this is the 1st time I’ve used it with my TV. Has this happen to anyone else?.Version: 3.9.12

Just so-soI need a teleprompter I can trust to save my changes after I close the file and this one has proven 50/50 on that one. To go through a longer document and make edits to open it up later and find it did not save is very frustrating. I also want the ability to import pre-formatted documents from MS Word and this software limits this. About 80% imports and the other 20% does not. For example, I like to highlight things in yellow that I want to emphasize but that highlighting feature does not import. I’m able to do it in the teleprompter but formatting on my iPad is much more laborious than on my laptop.Version: 3.9.19

Some clunkiness.Using “cues” (a feature of the app that allows you to put stopping points in your script), is not implemented well. When moving to the next cue, that cue will stop on the center line, leaving only the top half of your screen for text. (The cue, just the text “>>>,” should really appear at the bottom of the screen, so each “page” of text from your script could occupy the entire screen. The app allows you to edit your script as well. Unfortunately, when editing scripts within the app, the format changes to make the text span the width of the screen. This doesn’t give you a WYSIWYG view of your script, showing you what your edits will look like when you later actually read your script. And sometimes when I go into Edit mode, the app DOES display the text like it will appear when you want to read from it. This behavior is unpredictable on my phone. So if you have a long script you want to put “cues” in, getting that to work is not particularly fun. But if you want to break up your long script into smaller passages and just use scrolling text, that works fine. However, you will have to import each section individually. And there’s no way to import multiple scripts..Version: 3.9.25

Useful but annoyingWe have produced lots of video with this and preferred earlier versions. Bluetooth drops frequently between iPhone and iPad Pro, forgot password emails never arrive so you keep making new accounts. Great features like opacity got ditched at some point and now we make do with brightness settings. It’s a shame. Dev seems to be active but perhaps isn’t using the product. I’ve emailed about the forced account sign-up before..Version: 3.2.1

Annoying App to UseEvery upgrade seems to remove the simplicity. Now I can’t scroll without the text jittering. I wouldn’t recommend this app!.Version: 3.9.14

Waste of time and moneyBought premium and still couldn’t get it to read a PDF..Version: 3.9.12


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