- 79.8LEGITIMACY SCORE
- 84.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
LG ThinQ App User Positive Comments 2024
LG ThinQ app received 91 positive comments and reviews by users. Can you share your positive thoughts about lg thinq?
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LG ThinQ for Positive User Reviews
✓ Minimal features in the appI have the GF-V570MBLC (508L Fridge/Freezer with insta-view and craft ice function) I would expect with a fridge of this calibre to see current temperature in fridge and freezer as well as set temperature. (It only gives you if the current temp is good or not good) It would also be nice to see analytics on ice production and water usage.. Not just filter status. Otherwise I am really enjoying this fridge and the app is easy enough to use..Version: 4.1.47031
✓ BrilliantLove this app, makes everything so easy.Version: 4.1.31120
✓ Love the smart featuresSo far loving the smart features, especially love the notifications on my watch. Getting notified when it’s done means no longer double checking it and clothes can be removed immediately to avoid wrinkles..Version: 4.1.37030
✓ Capture de l’écranIl serait bien d’avoir cette option dans l’application. Je travail pour une compagnie de telecom et quand on veut montrer une erreur à l’écran, on doit prendre une photo mais qui est toujours réfléchissante de l’environnement du local. Une belle option pour capturer l’image serait tellement plus intéressante. Merci..Version: 5.0.15130
✓ MingnzxVery smart appliance. Hopefully in the future, i can remotely wash my clothes and ready to dry without have to press “remote Start” bottom at the machine before i can use the app..Version: 3.0.1702000
✓ Getting to like it moreI was skeptical at first and did not think much of the app at first. But I have gotten to like it. I can change temperature setting ONLY from the app which is good because my children cannot arbitrarily keep changing them. Children have their fun with ice, crushed ice and water dispenser. The app also allows me to do periodic health checks. In case children press express freeze then the app alerts my wife and me. So after 3 years I am finally writing a review that the App is quite alright!.Version: 4.1.43130
✓ The App isn’t Great but the Functionality is!Our washer and dryer are in our basement and when we have time to do laundry we usually do a lot of loads consecutively, so knowing where everything is each cycle is awesome for us. The app is not very intuitive. The revenue generating tactics are avoidable but often hidden (if you select “accept all” on the terms and conditions, you are literally asking them to send your contact info to robocallers and giving those callers permission to override any previous do not call requests. Just accept options one and two and skip the third. Very, very sneaky!) I would not have been able to give this five stars except that I fought these deceptions and was able to opt out. I am sorry LG is loosing out on revenue at my expense, but I am happy to own their appliances, which are fantastic!.Version: 3.5.1721
✓ Broke APP! Please go back!!!The new version doesn’t work keeps crashing. I don’t care about cool wallpapers etc it was working before you broke it..Version: 3.5.1057
✓ Great reliable productHad this LG dishwasher for 6 months now and it’s been easy to use and give us fantastic, consistent results. It’s a daily workhorse with a 6 member household it has its work cut out with a variety of wash cycles to suit our needs. The best is the interface with the app to remind of when the rinse aid needs topping up to when a suggested clean cycle is due. The delay start is an extra bonus..Version: 4.1.39030
✓ LG ThinQ Diagnostic Tool App ReviewThe App works well. It’s easy to use but I found care must be taken to get the timing right when pressing button 4 - which activated the audio recorder timer on my ‘phone. After a few attempts I found that pressing into step 4 WHILE I held the freezer button down got it to work well. The fridge makes a noise like an old dial-up internet connection and the ‘phone records this noise to ascertain and produce a diagnostic reading. A bit fiddly, but it does work ... and it’s free which can’t be bad!.Version: 3.0.2400001
✓ Can’t live without it!Was trying to buy a white washer/dryer combo, but could only find the new dark steel with smart technology. Sorry LG but hate the color—we call it Darth Vader. Good news! LOVE the smart technology! It lets you know when your laundry is done! It lets you know where you are in the cycle and how much time is left! It lets you know when it’s time to run the clean cycle! You can call a LG tech and hold your phone up and the tech can diagnose your problem and decide if you need a service call or not. And the guy that comes is knowledgeable, polite, on time, and stays until problem is resolved. I’ve had the combo in white at our previous home and had to leave it when we moved. We had a stackable washer dryer and I missed my combo so much I had to buy Darth. Actually I’ve had a LG combo for 4 years and never had a problem!! It dries great!( I read and follow the directions.) Their service tech said the problem was farther down the drain and he was right. We had the drain unclogged and good to go. BTW I do laundry every day 1-3 loads . The LG combos are workhorses and the smart technology is like getting both frosting and whipped cream on your cake!.Version: 3.5.1231
✓ Great app!Works really well. Added all our LG products easily..Version: 3.5.1130
✓ Brilliant!Washing machine excellent with a large capacity. Although I thought the app was gimmicky it’s actually really useful. A gentle reminder to unload my washing makes sure I make the most of any good drying weather we have. And using my nickname on the app makes it seem really friendly (daft I know). Also love the alert tunes for start and finish - so much better than annoying beeps..Version: 3.6.12021
✓ Love the machine. Good app too!I don’t know much about technology but the thing I love most is the app will tell you once the wash is finished and I can quickly take it off to hang it dry. I can also see how much time is left when I’m out and about. Only complaint is the app can be buggy and sometimes doesn’t work too well and can be slow in opening it up. Perhaps the LG can look into this matter? Thanks!.Version: 3.5.1232
✓ Love this!This app (along with the new LG machines and dryer ) is a game changer! I can check to see how long the cycles have to go,remote start,change or pause cycles and it reminds me to take the clothes out of the dryer so they don’t crease! Works perfectly with our wifi and I don’t know how I ever lived without it! It keeps a track of energy usage too. Very happy with this, thanks LG!.Version: 4.1.15131
✓ Smart!I love using this app it notifies you when the cycle is finish.Version: 4.1.39030
✓ Good simple AppEasy to load onto your phone and set up. Simple to operate and the notifications when your washing is finished is brilliant. The only thing I would change is the ability to switch on remotely without having to go to the washing machine and turning remote on. The App needs to allow people to change wash parameters like normal to intensive etc..Version: 4.1.11341
✓ I love my LGI was always a Fan of that New Zealand Fishy pikelet until they started to rust and fall apart. Now I have 4 major LG products, and love them. I’ll never go back, the quality of my Washing Machine, Dryer, Dishwasher & Sound Bar are better than most I’ve found on the market, easy to use and easy on the pocket..Version: 4.1.25120
✓ Very helpful. Recipes are noise.Our washer and dryer, which we enjoy much, are in our basement and with four kids in the house especially it can sometimes be hard to hear the machines turn off or the chiming noise that they make when they are done. The app is helpful to keep track of what’s going on without a trip down to another level. From the notifications, I also like that I know when my husband is doing laundry and I’m away from the house. I’m not sure exactly when they got added, but I feel like the recipes that now appear in the app are just noise. I don’t need or want this app to be Pinterest. I don’t need it to waste any of my time or attention with recipes. I can potentially see why LG added for homes with more connected appliances, but even if when had connected kitchen appliances providing me with recipes isn’t what I would expect. LG please stick to what actually helps customers..Version: 4.1.29110
✓ Great Application, Great FeaturesGive the company some credit. They programmed their supplies to work with our smartphones. The application might have some minor glitches, but it works great otherwise. The setup process was super simple. Just hold a button and do some tapping and swiping on your phone. So far, it’s working great. I have one complaint, though. I was brought to some warranty verification screen when setting up the pair of machines and then got to: Internet Connection Error. I tapped cancel and couldn’t get back to that screen. Possibly that happened automatically? Anyways, the rest is working great. I just got a notification that my washer is done, I’m gonna go unload that. Have a great day and trust me when I say this app is great. Bonus Feature: This application can sync with the Google Home app once you set up your appliance(s). ;).Version: 3.5.1232
✓ Just love it!The functionality of this is life changing. I hate leaving clothes sitting in a machine and this tells me when my washing is done. Gold! Not to mention all the other handy functions.Version: 3.5.1441
✓ Needs attentionSo since I’ve bought my washer and dryer, I’ve loved having the notifications for when they’re finished, BUT, every time a new notification comes up, it adds to the previous notification. So I have a little red dot, on the app, that says 89. And to clear it I have to go into the app, delete notifications (which also needs fixing) which deletes the 89 until I do a load of washing tomorrow and it says 90!!! Please fix, super annoying..Version: 3.5.18012
✓ Good but could be betterThis app seems to work quite well with our washing machine. The notifications are a bit of a handful. A major improvement would be an option to clear all the notifications immediately. Otherwise I have to go to Notifications > Delete > Select All > Delete. A one-click option would be very welcome..Version: 4.1.43330
✓ Mostly Good for LG TVI bought lifetime subscription to this TV remote and I think it works for some things but not channel changing. Volume ok and switch to other app but no channel up/down HELP Update #1 Developer contacted me via email with a quick response requesting phone settings and is working on correcting. This could/should be a wonderful addition as I have tried 4-5 different remote controllers only to find that LQ TV's only accept 1 device from typical remotes. Therefore, this is a game changer for me. All still works except channel up/down but they are working on my issue Second update-after 3 days no response but still hopeful. This is just what I need. Can be great for my TV Another update It has been a week and no further response from LG THIN Q. The only response has been them asking for my iPhone model which I responded iPhone 13. All I need is how to access or fix my phone app to change channels. IS ANYONE LISTENING ON THIS.???.Version: 5.0.15130
✓ RangeReally enjoy the information going to my phone.Version: 5.0.15130
✓ Excellent washing machineI especially love the ability to send preprogrammed wash programs from the app to the machine. Each programs got a detailed description so you’re sure to use all available features in the future. I also used a steam cycle/sanitising program on a blanket which I used for my dog. Finally it doesn’t give me an itchy nose!.Version: 4.1.37030
✓ Hard to connect but when it did…It was like having a repair man right in the palm of your hands! Our LG refrigerator recently took a beating. My family and I were evacuated for 10 days due to the Oak fire here in Mariposa. 10 days without electricity and a fire almost engulfing your home. Just imagine what that does to a refrigerator full of food! I know all my neighbors and extended neighbors (who we just haven’t met yet!) know what I’m referring to! The smell and the mess! Our refrigerator has not been the same since! Never in the 4 yrs since buying it brand new, have we had any problems with it. But now? It currently just decided to warm itself! And no, it wasn’t in defrost mode! So I finally decided to give it one last try to download the ThinQ app and try and connect. After 5 hours (no joke! We have wonderful Wi-Fi up here in the mountains 🙄)I was finally able to connect and run the Smart Diagnostics! My only complaint is having to hit the Wi-Fi button on the display screen of the fridge a gazillion times! Other than that, 5 stars across the board!.Version: 4.1.23020
✓ UPDATE Crashes on opening after latest updateDeveloper contacted me and asked that I delete and reinstall the app. That worked! I have changed my review to 5 stars because the app is outstanding for managing our LG refrigerator, dishwasher, washer, and drier. I have been using this app for several years and really liking it. A few weeks ago, we bought a new LG refrigerator/freezer and added it to this app. It worked great! Now I could monitor both our fridge and dishwasher via Wi-Fi, and even make changes to some settings for them through the app. I just updated this app this morning, and as soon as I tried to open it, it crashes. I rebooted my iPhone 12 ProMax to see if that would fix it, but to no avail. I’m lease LG, fix this latest version. I really use this app and it is unusable now. 😞.Version: 4.1.41121
✓ Liked it better beforeI value this app way more than I thought I would. I love being able to monitor and control my washer and drier remotely. The monthly or other use based cleaning reminders are valuable, and being alerted when there is an actual problem is a good thing. However, it was much more pleasant when it simply told me a load was finished. Now it’s always telling me about venting my drier, cleaning my lint trap, how moldy my clothes are going to get if I leave them in the washer. It’s not wrong - it’s fine advice. Only I don’t want it. I went from feeling happy when I got a notification to feeling kind of miserable about the work and things that could go wrong. I wish there was an option to go back to the simple alerts and only be told about cleaning when it needs to happen or problems when there actually are some..Version: 4.1.19120
✓ UsefulSuch a useful app - I use it to keep an eye on energy consumption, choosing carefully which temperature and spin i put the wash on. Useful for letting you know a wash load is done, especially if in another part of the house. Also good to see how long the wash has left, if you’re home or out. The best thing so far is it tells you when it’s time for a tub clean! Who knew it needed to it so frequently. So good if you’re not so good at keeping on top of those sorts of things!.Version: 4.0.15010
✓ One issue with Setup on our FridgeI had one small issue with setup on our new Fridge; when our downloaded the app and followed the instructions, everything was going great at first. I was able to connect to the Fridge’s WiFi link, and when it asked for it’s password, I entered to one the app told me to enter, and the Fridge kept rejecting it, saying it was the incorrect password for my Fridge. I tried numerous times with this password after resetting my phone, the app, and my network, and each time, I kept getting the same error, so I contacted these the manufacturer and was told the password for my Fridge was totally different than the one the app was saying, so I started the setup again, with the new password this time, and it was accepted first try. I was then asked to connect the Fridge to my Home Network, which was no issue, and then the Fridge went through all of it’s updates and other connections, and I was good-to-go..Version: 3.0.130009
✓ Love itLove that washing machine tells me load finished, would be great if dryer did the same..Version: 4.1.33111
✓ Love it!The only reason I gave it a 4 was because it had a lot of glitches to set it up, but now that we figured it out it’s awesome! My mom and I are on separate schedules, but in the past we would regularly bring our laundry in only to find it used. Then wait, wonder if it was done, go in, see it wasn’t, then go back. Then see it was free, but the other person wasn’t completely finished, etc., etc. Which I mean, that wasn’t awful. I have a lot of friends in other countries that do their whole family’s laundry every day by hand. Now with us being on the same account though, it has been soooo much smoother. As of right now, I checked to see if her laundry was still going and I seen that both things have been off for about an hour. So now I know they’re free. Much, much simpler! And I’ll get my notification in town that she is using the washer and I know that she should be done with it by the time I get home. Awesome invention. Thanks so much and now I’m going to go wash a comforter. ☺️.Version: 3.0.1702000
✓ LG appApp was easy to download- struggled at first to sync the machine to the app. Realised that the app wasn’t telling me password was xxxx but rather the machine wifi address numbers used twice. Finally got the machine and app talking and it’s been super easy to use. I like being able to remotely start my machine from my phone..Version: 3.6.11210
✓ Good appThis is a good app. I love the additional washing/drying cycles I can download for my machine. One downfall is not being able to turn on remotely due to safety (in case door is not closed). If there were a workaround or simply an error that could be shown on the app for if the door was not closed and the app was trying to start the machine - at least for the times when the machine is actually closed it could be remotely started..Version: 4.0.11450
✓ Great but….Love the app. Love all the information I can see (and know when the family are using it when I’m at work) The only issue I had was I was logged out randomly a few weeks ago and could not log back in at all. Tech support could not help me and I wasted a lot of time on both the phone and messenger service and the only advice I ended up getting was to create a new account. Not the end of the world. I have done so and am enjoying once again my phone telling me when to hang out the washing and secretly turning off the TV when the kids won’t do as they are told..Version: 4.1.49230
✓ Handy notificationsI am only using the app to monitor my washing machine but being notified when the washing is done is enough to warrant the 4 star rating. On top of that being able to load a downloaded cycle and monitor the cycles for cleaning is awesome! Why remember when it can inform you when it requires intervention. I feel more LG products in my future….Version: 4.1.29110
✓ Don’t buy the machine for the appInstalling the app was easy but getting it to work with the washer another matter altogether - leaving my number for LG to call back was a waste of time - needed help at the time - most frustrating install ever experienced- is it useful? - well it tells you when the wash is finished so not sure what else yet - suggest you look at the Mercedes ME app to see what can be done by REAL software engineers with a support app - it’s always on and full of helpful features that work every time - oh and the wash! - yes so far very pleased.Version: 3.0.1702000
✓ Good appUser friendly and easy to use.Version: 4.1.27120
✓ Nice feature with one problemIt is nice to have other load options to download to the washer for more of exactly what the type of wash is. It also cool to be able to go do anything around the house or the lawn work outside and have a notification sent to my cell phone that the load is finished. I don’t have to keep an eye on the time or be around to be able to hear the tone of the washer being finished. This all is the same for the dryer as well. The only thing I can’t figure out is why I can’t do a remote start of the units. It really isn’t an issue since it takes a person to load the clothes and put the needed detergent in so I’m right there to turn the unit on. But why even show at the bottom of the app “Remote start off”? If I can’t even turn that feature on no reason for this. With two weeks of use now though I’m very happy with my purchase of the LG ThinQ washer and dryer!!!.Version: 3.6.10311
✓ Great LG refrigeratorWe are very happy with the product and quality.Version: 4.1.17210
✓ Finally Got The Support I Needed For A/C SSIDI don’t know why LG does not put this in the app instructions, but if your SSID does not match the format it suggest it should be, hold down the up and down arrows on the remote until it changes. From there it will connect after a few attempts. Now it’s working it has not flaked out once and is very stable. Shame the process was so frustrating and having to contract so many different emails to get a response..Version: 4.1.43330
✓ Freezes A Lot, But UsefulFor context, I use this app with our washer and dryer only. Took a couple of tries to get my washer to pair with the app, but once it did it’s been generally helpful. The end of cycle alerts are probably the most useful thing out of the gate. Haven’t tried the downloadable cycles, but might experiment. It does seem to freeze a lot (-1 star for instability), some features could use an in-app explanation (“Smart Pairing?” No clue what that did and had to look it up online myself (and it’s a cool feature I’d likely have overlooked—syncing the dryer with the washer allows the dryer to automatically select a cycle based upon the options you selected while washing) and I don’t know why there are random recipes on the home screen but otherwise adds to the utility and convenience of the appliances with which it interacts..Version: 4.1.37030
✓ Simply the bestThis AP takes the guessing out of home 101 maintenance.Version: 4.1.23020
✓ As a busy mum! This app has been a godsend for laundrySo by the time I’m finished running around after the kids all day, my final task is to round up the laundry and through it in the machine. I then go to bed, open my app and set my washing to finish by the time my alarm goes off in the morning, ready for me to hang or throw in dryer..Version: 4.1.31120
✓ Great versatile machineI love this machine as a washer and dryer , very versatile . I love that I can check how long my machine has without walking down stair and outside to check if it’s done . It sends a little message to let you know when it’s complete . There is a section in the app that tells you when your tub is due for a clean… perfect My only negative at this point is I have had a few leaks , probably my fault for not cleaning a filter . Apart from that perfect ..Version: 4.1.37030
✓ Please add Apple Watch supportI’d love to be able to remotely start and track progress of loads on my Apple Watch.Version: 3.5.18011
✓ Enables access to additional featuresThe app is quite useful for gaining access to some additional features (not directly accessible on the appliance). I use delayed start on my dryer to make the most of cheaper electricity usage periods. My fridge notifies me when it’s been left open. There are other features and settings which look helpful, but I haven’t needed to use them yet..Version: 4.1.27121
✓ Pretty ConvenientIn essence this App does what it should, alert you when your wash is done. Also you can start your wash when you want to. I’m having a hard time hooking up the dryer App for some reason. I would like to have this one up and running too..Version: 3.0.1801001
✓ DryerWorks well.Version: 3.0.2010001
✓ Very HandyA nice touch. Nice knowing when a load is done without having to go down two flights of stairs to see..Version: 3.0.1603000
✓ It lets me know when the washing is doneI’m slightly worried that eventually it will become conscious and destroy humanity but so far I’m ok with it.Version: 4.1.27121
✓ Works ok with smart ovenI have this for an oven and it’s ok just not really necessary. In theory you can preheat your oven remotely but you must first have the remote knob turned on your stove before you can use it, so you have to prepare ahead of time or I guess always leave your oven set to remote start. It can notify you when the oven is preheated but if I’m on VPN I don’t get notifications and can not connect which is kind of unfortunate. It also sent me an alert saying my oven needed to be cleaned, although it’s pretty much spotless, I’m guessing it just is a time response. Has a diagnostic feature which I’m not sure what it does because it runs really quick. Needs to offer options to fine tune the oven and update settings instead of doing them at the oven. Like adjust temp, turning off convection adjustment, updating clock.... This isn’t an app issue but one with LG, LG needs to release a firmware update to let you change how quickly the time button increases time. If you hold down briefly when adding time it does it in 10 minute increments..Version: 3.0.2100001
✓ Very useful appHandy to see minutes remaining remotely.Version: 4.1.37030
✓ Quit on StartI can no longer open the app after the latest update..Version: 4.1.41120
✓ Lg stick vacumeSo far so good, least it joined the network took a while though.Version: 3.6.11210
✓ App WAS good. Update is not intuitive or functionalWe bought a WiFi enabled LG range in March 2020 and I installed the app on my phone. Worked great, intuitive, no problem (and I love the stove itself.) It’s nice to get a notification, if you’re in another part of the house or outside, that the oven is preheated or the timer is done. Now in late October 2020 I’m forced to download the app update. Now I’m trying to clear the notification history, because at least with the previous app version, the range stops sending notifications at some point unless you clear notifications. With the previous app, the procedure for clearing notifications was intuitive. But with the new version, I can’t for the life of me figure out how to do it. Sure, I can create “rooms” for my many LG appliances (just kidding, I only have one). Never mind that a simple list of appliances would serve the same purpose. But a basic task like clearing notification history? Nope!.Version: 3.5.1232
✓ Sleep mode with no timer for window dual inverter ACWould like to make a special request from the developers for future update I recently bought this dual inverter AC Which I think is wonderful it eliminates the need to install a mini split 100% there is a feature called sleep mode which has a timer i found it super useful for super silent operation and energy efficiency however Many people like me have had the need and i've heard They would like it to have an option for no timer at all like a permanent sleep mode option or we could call it "UltraQuiet Mode" where the ac adjust fan speed compressor, according to cooling need to the point where it runs silent 40-44 db 24/7 i like to run my ac 24/7 because it saves energy keeping the house cooled while also not being intrusive and when the timer ends i need to re adjust temp and re enable sleep mode, PLEASE add a ultra quiet option or no timer for sleep mode pleaaaaseee and thank you!!! btw i love my dual inverter❤️❤️.Version: 3.6.10310
✓ DisappointedHad this app ever since i got my tv first couple of months i used there was a tiny bit of lag but initially my phone always connected to the tv, now? Not once hasn’t connected since the last month and won’t even register my apple airplay properly Update: i played around with it and restarted my tv, feel stupid and annoyed but hey it’s working perfectly now 🤩.Version: 4.1.51040
✓ First ClassGreat product well done LG.Version: 4.1.21020
✓ Home wrecker machineMy husband may love this washing machine more than he loves me. I don’t need to guess this because he told me so last week! After settling with a crappy but well known brand for two years and multiple call outs for issues we bit the bullet and bought a new washer dryer. Everything comes out so much fresher, it dries quicker and it’s been well worth the money. Could do without the judgy message reminding me to empty the previous load though. Jokes. We love that too!.Version: 4.1.17210
✓ Much better than it used to beEarlier updates caused problems with Wi-fi connectivity to the washing machine which meant I spent ages trying to get it to connect, but I have not encountered any issues with the last few updates - so well done the developers. On the whole I find this App works very well with my washing machine now. The alerts I get on my phone to tell me when my washing is done help prompt me get it out on the line to dry! One request for the developers - could you make it possible to adjust the settings for the download cycles via the App. For example if I want to run a spin cycle I have to download the spin programme and then change the spin speed on the machine because the App won’t let me change the programme settings..Version: 3.6.10311
✓ Lg ThinQ apThis app saves time and saves alot of hassle for lg products. Plus you have alll your serial numbers put away on a single device. I know when my loads are done on my washing machine or when they will be done and I don’t need to go and check. Love useful features for things like 30 min dry or extra rinse, remote start so I can start the washing machine remotely while away. Enjoy all the features for other lg products like the tv remote for when u can’t find the actual remote. Just whip out the app. Tonnes of useful reasons why I love ThinQ app. Integration convenience….Version: 4.1.29110
✓ Microwave Oven “Convection” and Air FryerThis microwave is expensive but worth every cent, you can diagnose faults with the app and if needed send to the service team. It is a Microwave It is a Convection Microwave It is a Smart Inverter Microwave It is a Air Fryer It is a Steamer It is a Dehydrator It is a Inverter Defrost It is a Slow Cook Oven It is a Standard Oven that can be Preheated It is a Griller It is a Sensor Cooker which uses a Combination of the above Functions based on the Sensor Cook selection I have been using it every day and I have had it for 3 days, it just cooks everything perfectly like Frozen Chicken Breast Nuggets, it defrosts them perfectly with the Inverter Defrost Function then cooks them with the Air Fryer. The Frozen Nuggets were cooked with one simple Sensor Cook Selection Selection. I would recommend this product to everyone and move the old Microwave onto the Shed so the boys can cook pies..Version: 4.1.31120
✓ Fantastic dryerThe heat pump dryer is amazing not only does it save time emptying the water collection tank it drains (with the tube supplied) but is amazingly quite. The drying cycles are more than you need and because it has an 8 star rating I can use it at night as our solar unit has saved plenty of power during the day. All in all what Choice Magazine said about the LG heat pump dryer is spot on. Great buy!.Version: 3.5.1441
✓ GoodOther than the loading speed, and I could not use download cycle on washing machine the app didn't let me press the start button..Version: 3.0.1900000
✓ Handy!With my housemate burning her food so intensely that the plate it was on exploded in my brand new microwave on the first ever use of it while I wasn’t home, my brand new microwave has smelt constantly burnt inside ever since🤬! It was great using the Smart Diagnosis to double check that there aren’t any actual defects with it - just the awful smell!!.Version: 4.1.25121
✓ Overall good, but still a few things to improveOverall it’s good but a few things to improve: - For air conditioning can the ability to name the zones? Right now only listed as numbers and I can’t always remember the number. The zones are flashing when you open sometimes it doesn’t work at all continues to flicker. Very annoying as function is not working correctly if this can be fixed? - notifications never clear correctly and every time you open there is a back log of notifications..Version: 3.6.11210
✓ Great way to keep track of chores!We are enjoying figuring out how to get the most from our new cleaning buddies. The app is really easy to set up and use. It is a great way to remind yourself of when the last proper clean was, or when you should attend to things like emptying the canister..Version: 3.5.1442
✓ LG stick ThinQ vacuumVery happy with this product after having Dyson V8 for over 8 years or more! I love this LG because it is easy to use without holding down the trigger. This LG Stick are easy to follow instructions & has a very strong suction picking up my cat’s fur & dust. After searching on the web for a good stick vacuum & found that LG is next to Dyson.. I didn’t want to get another stick vacuum with hold down trigger until I came upon LG & went to HN store to try it out!. I love it when LG has an apps to following it up. I would highly recommended this LG ThinQ stick Vacuum..Version: 4.1.35100
✓ Absolutely fantastic washing machineThis is a replacement for out 10+ year old LG machine which was great. We have that to the kids as still working. The new machine is just as good as the old one with the extra benefit of wireless remote control. I love how we get notified on my phone when the washing is done (so I don’t forget). Love the Quick 30 min wash on cold. Works a great. Highly recommended..Version: 4.1.33111
✓ Smart thinQPretty cool feature, worked great.Version: 2.3.1800
✓ Once Connected - BrilliantWhen first trying to connect the LG product to my app it claimed the signal was weak and that I needed to hold my phone closer to the product .....when it was already flat on top of it. Didn't connect the first two times but went through fine on the third attempt and since then has been brilliant. All notifications come through accurately and options available are great..Version: 4.0.11451
✓ App Freezes and totally unusable and heats up my phone :(After update app is unusable. Freezes immediately. Whatever I do. And drains my battery very fast and my phone goes very hot. Developers whatever you done. You successfully screwed up badly. Don’t recommend this app to anyone. Sorry. Update from 25th October 2020. I stopped using this app after bad update. Since response from developer that they made fix I can confirm on my side that the at least made fix..Version: 3.5.1130
✓ Useless APP3/23 - Now (4 Star) - Apparently the problem was my Spectrum WiFi Router. I purchased a mid priced Netgear Router and everything seems to work now. Neither LG or Spectrum Tech Services could identify what the problem was, although they were both supportive and tried their best. 03/19 - Still (1 Star) - not working. Talked to LG Tech Services. They blame it on my Spectrum WIFI Router. Talked to Spectrum who says no way since Apple AirPlay / Casting works every time. Check out all the poor ratings ThinQ gets. 😱 Gonna return this LG TV for a Samsung TV unless the LG People resolve the issue. 😀😀 Original Post: (1 Star) 😂😂ThinQ software can’t manage communications with my new LG IOS TV. The TV communicates on the 2.4Ghz band and my Apple and Windows machines all use the 5Ghz band. Tech services suggest I connect to the 2.4Ghz band when ever I want to use ThinQ. Since the newer WIFI routers automatically assign the connection channel that’s not possible. Besides that, who would want to switch between bands to use ThinQ anyway?? My 10 year old Printer and IRS drivers doesn’t have this problem. Come on LG..Version: 4.1.37030
✓ Fantastic!I was at my wits end with my washing machine not completing a cycle and was thinking how much it would cost me to call someone to come fix it. I downloaded this app, connected my machine to it and did a diagnostic, and low and behold it told me the drain filter was blocked (yikes - found a doggy poo bag - not used, clogging up the drainage filter). Cleaned the filter, machine works great, and I saved heaps of money!! Fantastic l!.Version: 4.1.33111
✓ LG Q front loader washerI love my new LG front loader I he results I get are the best I’ve got out of any washing machine I’ve had - having the LG App is so good as I don’t have to keep checking if my washing is finished - I’m in my 70’s and live in a high set house - the laundry is down stairs so I’m not going up & down stairs to check load is finished Thank you LG.Version: 4.1.33111
✓ The app has majority of the functions requiredThe app is useful in tracking progress and adding other functions that are not available on the machine.Version: 4.1.35030
✓ Helpful tech!!Although I haven’t used all the functionality yet, just being able to know how much longer a wash has to run and getting a message when it’s finished is really helpful. For some this may be a step too far but I would recommend trying out the options - there will be something that will be helpful!.Version: 3.0.2200002
✓ Excellent appAwesome app it is great app specially when you can get dryer on before I get home..Version: 3.5.1441
✓ This app is awfulLG ThinQ App has to be the least thought-out app I have ever used. Half the time it’s non responsive and to move to another part of the app I have to close it out and then get back in it. The only use I have for it is to let me know when the load of wash is done and needs to be put in the dyer, and when it’s dry when to hang it up. It’s almost as if it’s an after thought brought about by 12 year olds in the their basement. The worst part about it seems like a non-complaint except it’s not: after I spent considerable time figuring out how to connect the washer and dryer to the wi-fi so that I could use the ThinQ app; I had to issue an “invitation” to my husband so that he could also receive notifications about when either the washer or dryer was finished, etc. After the latest updates, because my husband had the audacity to open the app before me, the products were moved to him and I had to get an “invitation” so that I could have it the way it was before. Only of course, it’s not. I am listed as a user in “his” house. Like its 1955, and wives don’t own anything or make any decisions; they just have to use it and be grateful husbands can provide them the use of such work-saving tools. Remote start has never worked on this app. There is no way to delete notifications like there was before. I probably won’t be buying anymore LG products because this app is crap.Version: 3.5.1052
✓ LG AppWe have a cleaner and have just installed a side by side door in door fridge freezer. The app gives useful information wherever we are. Fridge settings can be adjusted on the app. All the fridge settings including diagnostic info can be accessed via the app. We can most likely have any LG product we buy accessible via the app and connection to the app is pretty straight forward..Version: 4.1.33111
✓ FANTASTICSo cool, now I can let the wife know when the washing has finished while I am at work..Version: 3.5.1441
✓ Takes 10mins to tell me my fridge is open but at least it tells meCool little app. Does all it needs to.Version: 3.0.1702000
✓ Decent App, until todayOverall, this app has some deficiencies which could be improved, and until today, I would have rated it 3 stars - specifically, it would be nice if it cached information about my appliances (such and number of loads remaining until tub clean is required, etc.) to avoid having to access the cloud (slowly) to decide if or when I need to run tub clean. Similarly, stats about my washer and dryer usage are clunky to access and the display of the information seems straight out of the 1980 or 1990s. However today, I am unable to access any information about the washer when I press on it. For the dryer, I am able to. For the washer, it shows when it is on (standby) or off, but if I press on the washer the screen goes blank and then returns back to the main screen that displays all my devices. I hope this is a temporary bug, but I am unable to check any information on my washer at the moment. No error message is displayed. And I did try killing the app to clear it just in case. Update: washer info starter working again..Version: 4.1.21020
✓ Essential Tool!Very reliable and much needed app which helps speed up our mountain of washing!.Version: 3.5.1232
✓ App issuesDownloaded the LG app, never worked correctly from download, rang LG support, could here chooks and kids in the background while speaking to the foreigner LG support guy, 100% unprofessional LG, very hard to understand, no result after speaking to him so ended up removing and uploading the app again, has worked fine since, your LG support on phone is useless. Will not recommend LG products.Version: 5.0.15130
✓ Does the job but room for improvementWhile the app does have useful function for my washer dryer..it is slow to get there. Please optimise the app to load/connect faster. Time is of the essence when you’re putting a load on before you head to work. Please simplify notifications, it’s a jarring task to complete the process to clear the outstanding notifications about the washing machine completing a cycle..Version: 4.1.15131
✓ LG ThinQ app is a lifesaver.It seems that even though I am working at home, I am busier than I was when I was in school teaching. I use the ThinQ app even more. I can remotely run a load in the washer or dryer and get reminders when the cycle is complete. I particularly love the choices to download into the machine from the app. I just wish there were a few more options say for workout clothes as they are made of special fabrics. I am wearing my fitness outfits more all day now that I am stuck at home. They never seem to dry on delicate but I am afraid to ruin the stretch and moisture wicking fabric in a regular cycle and there isn’t such a cycle in downloads. Since this initial review, I have had lots of trouble with the app connecting to the washer and dryer. I can never remote start from the appliances and when I choose an already downloaded cycle, the app tells me that I have to use the washer to turn it on. I never know if I am actually using the downloaded cycle until it starts to animate on the phone. Then the remote light will light up on the washer. I have asked for help through the app or called repeatedly over the past year but no response..Version: 3.6.13011
✓ Excellent feedbackThe App is awesome. Gives feedback although the refresh is a bit slow..Version: 2.2.7
✓ With LG appI think it’s irelevant the app I have not downloaded the app for my washer and dryer o my fridge o my tv I have thin q app but just to register my appliance and someone have access to my account and and they will turn on my tv o my washer with fill the water I complain with LG and send messages and get any response and once I again I complain bc my dryer I did manual everything and the setting was change and it’s annoying that the developers don’t realize that everything it’s smart but at one point can be control from outside when you don’t have the app to set up and you do everything manual and I do love my LG but I’m complain because I want the attention from the company o the developers to fixed the issue not for me but for everyone maybe the have the same problem, I do love the LG product but I’m annoyed with issues I hope you guys listen the customer and maybe do something thank you..Version: 4.1.35030
😕 LG ThinQ Negative Reviews
