MySwimPro: #1 Swim Workout App App Negative ReviewsMySwimPro, Inc.

MySwimPro: #1 Swim Workout App Negative Reviews

4.4
4.42966 star

Total 119 Negative Reviews

MySwimPro: #1 Swim Workout App App Complaints & User Negative Comments 2024

MySwimPro: #1 Swim Workout App app received 119 complaints, negative comments and reviews by users. Have you ever had a bad experience using MySwimPro: #1 Swim Workout App? Can you share your negative thoughts about myswimpro: #1 swim workout app?

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MySwimPro: #1 Swim Workout App for Negative User Reviews

Ok but….Does play up regularly and the phone app itself freezes a lot. Shame the paid version is so expensive.Version: 8.2.3

Needs a middle tier optionsThe functionality in this app is great, but it really needs a tier in between “free” and “elite”. I’m not an elite athlete. I’m a couch potato trying use a semi-structured swim program to lose some weight and improve my fitness . I don’t need dozens of personalised programs to be able to compete in Ironman triathlons, and 4 coach calls a year. I just need something that’ll get me from couch to 1k, then help me improve my technique and distance a little. I’m not willing to pay AUD49 a month for that. That’s the price of a full gym membership. I am willing to pay maybe 10-15 AUD for a more limited feature set that provides a few beginner programs. Yes, I’m aware I can make up a custom workout, but I’ve no idea what makes a good swim workout for my goals. (What’s a negative split? When would I use one?) I’d be willing to pay for some guidance on that, but the “Elite” plan is just to much app for me. Maybe I’m just not who this app is aimed at..Version: 7.9.0

Spam GaloreHave recently taken up swimming so was looking at potential apps to track my progress. After downloading the app i had roughly 10 pop ups in the space of 20 seconds. You cannot even explore the app..Version: 8.7.7

Not freeFed up with apps advertised as free when they are not. This one will not work without a subscription. I get it it cost to develop apps but if it’s not free just say so don’t try and fool people into a subscription. Second, the app is not even good those a canned workout not tailored to your swimming at all they are jus for the random joe. Last the subscription is crazy expensive with nothing to impress really. You can find better free plan browsing google. Uninstalling this and never coming back..Version: 6.0.6

Doesn’t do much unless you payUnless u pay, you can’t even see heart rates. Wrong siplit times, wrong distance tracking etc. I don’t recommend..Version: 6.1.1

Pathetic...... can’t even start without creating an account and completely useless as it doesn’t track the swim distance on my Apple Watch... only recorded my walking when out of the water but none of the swim data..Version: 5.2.2

Don’t download-save your time!I downloaded this app thinking that it would be a great addition to my frequent swimming sessions only to discover the practically the whole app is locked unless you buy the ‘elite’ addition, it was a waste of my time downloading this app which seemed very promising and intuitive. App developers are money-grabbers and I have found an alternative FREE app which does everything and more. DON’T DOWNLOAD AND SAVE YOUR TIME.Version: 5.1.5

ExpensiveUnless you upgrade to premium you can’t access any workouts, despite info says that you’ll get up to 5 workouts with the free version. Personally, I’d like to try some workouts for free to see if I’m able to commit to finish them before paying anything. Fees are crazy ridiculous, £30 per month which is more expensive than my pool’s fee!!.Version: 7.7.9

5 stars for data. 1 star for inflexible subscription need data onlyFor swimming I don’t need training plans, workout videos, technique videos or recommendations from coach. I also don’t need Dryland with its training plans, workout videos, technique videos or recommendations from coach. I’m not prepared to pay £29 per month or £179 per year for stuff I don’t want or need. I am part of a Masters team with a coach who provides us with all the guidance we need. Please make a subscription for swimming with just the data around my swims as shown in the feed. The free version does not have enough and I’m prepared to pay a bit for heart rate and lap by lap info etc. The data, extracted from Apple Health / Apple Watch is what I’d like to have with better detail than Apple Fitness. The app is great in that I still get my summaries in Apple Fitness. So please, make a subscription for data and analytics only please! You’ll lose me and I’m sure you have lost others due to this. I’ll up rating to 5 stars for a reasonably priced swimming data only subscription..Version: 7.6.8

Does not work properlyAlthough I love the concept of the app, it has not worked properly for me, neither on my phone nor watch. Is has asked me to star my subscription everytime I open it, even though I have a year plan. It does not recognize my pro subscription so it doesn’t show me all the pro features and it’s not saving my workouts so I’m still stuck in day 1 of my workout plan although it has been about 3 weeks. Wouldn’t recommend..Version: 7.9.1

Janky app, terrible workoutsFor the cost of this app I didn’t expect the features to be so limited. Also, it takes forever (and sometimes multiple attempts) to log a workout. But even more important, the workout program I was using (400IMX challenge) actually made me lose ground in my 400 IM training. My fly endurance decreased and my baseline 100 IM time got slower! There was zero explanation of the intensity levels or some of the drills. When I searched the internet for the intensity levels, it seems that the program is using “best average” pace with intervals that don’t provide nearly enough rest. Also the workouts don’t contain enough kicking. No wonder my progress went in the wrong direction. I only used it for four of the 10 weeks—a very expensive experiment. I sure hope it doesn’t automatically renew 11 months from now..Version: 5.2.2

Fails to record workoutsIt is impossible to end the workout! It never responds to forced touch (which is a ridiculous way to do it when you’re dripping wet) and so you are forced to close the app and lose all your data..Version: 6.0.3

ComplicatedThis is the most complicated app for beginners. I literally didn’t even know what freestyle was. The plan assumes you have some sort of technical swimming background. Added to that is the fact that there is A LOT going on. So many colors and progress bars. I watched the videos a couple of times and still was confused. Added to that was the bug with the app not connecting with the watch and I had to reinstall. Also, my pool is 25yd. The drill would say, for example, 2x100. Which I understood to be do 100 years twice. Then I had to calculate 100 is going back and forth 4 times. Then again. Can it just say 8x25? Or 4x25, 4x25? I feel like I had to do so much mental gymnastics and keep track of count. Again, Im sure there is a reason for it. But, the beginner plan was called “get wet”. I wanted to get in the water and do the drills. Enjoy myself swimming while I practice about breathing techniques. Master each stroke. Etc. Anyway, this is my take. This app is not for me. Maybe a super beginner plan with less technical stuff and a simplified screen would help. For now, I got my 20 dollars back. Im not paying to complicate working out. I just get a simple workout on swimplan and track on my apple watch..Version: 8.8.1

Good Training Programs in a bad AppI really enjoyed the training programs and they have helped me with my swimming. But the UI/UX on the app isn’t great and there’s often lags. I would rather log my activities in Training Peaks for training and Strava for the social aspect. If MySwimPro abandoned its app and just sold training plans it would be much better..Version: 7.3.4

Short ShriftedPaid fo a years subscription and it stopped working at end of the year, not at the end of 12 months. Also found out if you do not renew subscription you are blocked from accessing all your saved data on your iphone, what’s that about! Both items sufficient for me to not renew subscription..Version: 8.11.4

Community tab then freezePls fix the issue. Freezes after clicking to community tab.Version: 8.3.4

Didn’t make it off the blockAttempting to register returned an error that an account already exists. I’ve never used the app before, and used a brand new email. When it finally accepted another email, it wouldn’t load past the “what are your goals” screen. Quite literally a non-starter..Version: 6.0.5

GlitchUpdated the app today and it’s now glitching and won’t even open anymore, just immediately closing after I click app on my Home Screen.Version: 8.12.7

App needs a rethinkThe interface is a little clunky and slow. I’m running on the newest Pro model iPhone and it can’t seem to even make it to the settings page without the app closing. They should take a look at other workout/trainer apps, such as Runna - the interface is a little more intuitive..Version: 8.6.5

Open waterHaving issues with open water recordings. The GPS is all off and records only a small proportion of the swim..Version: 5.2.2

Free version is already covered by default appsNot a lot beyond the standard lap tracker in the free version. The add-ins look pretty cool if you are doing serious swim training but not for $20 per month. Deleted this app..Version: 4.3.4

Almost nothing until you payI’m a keen and frequent swimmer. I decided to download this as I’m always looking for improvements to my stroke and ways to reduce boredom in the pool. As far as I could tell the free bit of the app is an extended push for you to pay a lot of money for what might be of use. I’m deleting 15 minutes after downloading..Version: 6.2

Needs better swim stroke trackingI have a swim spa so I really am not moving while I swim. The stroke tracking is not good enough to detect my stroke. Can’t use gps because I’m. It actually moving anywhere. Hoping they will make the app work for those using a swim spa. I really only use the timer. :(.Version: 8.2.1

Lol noYou can’t even check out the app without making an account. I can’t believe anyone still falls for this..Version: 4.14.4

$20/month are you kidding me?!Way way too expensive! I barely spent a minute in this app and they are already asking me to pay an absurd fee. No thanks, deleted the app within a minute..Version: 4.0.3

Bored if subscriptionsYet another app where you have to register and disclose all your information before getting a pay wall. There are better ways. Instead of £110 subscription get a trainer 1-1..Version: 5.1

Doesn’t Sync with SuuntoUseless app if you have a Suunto watch, no support to sync, only crappy Garmin. Also doesn’t seem to have challenges of any type, can’t compete with others..Version: 4.14.3

Lost me at startupLost me when forced to sign in. Make this optional..Version: 4.0.3

No longer worth itI’m sad to say this app is no longer worth it. I enjoyed their workouts and the fitbit app is actually pretty good when you load the workouts to the app, however as soon as Fitbit announced a partnership with Myswimpro, they changed their pricing structure and also removed EVERY SINGLE FREE WORKOUT. You can no longer use the app unless you pay them money. This even goes against fitbits own workout app, which does provide some free workouts amongst the paid. It’s sad the developers got greedy and are now forcing people to pay for all items in the app. The ability to at least list a few free workouts was great, but now unless you make your own workout you can’t sync anything up to the fitbit app unless you subscribe to their plans. I’d even pay for the app itself if it didn’t mean some subscription. but unfortunately that’s what this app has come to..Version: 5.0.6

Not great so far.App locks up on any badge display, and the Siri shortcut registration page, also has no exit. Can’t choose between yards or metres display - week / month / year graphs don’t scroll to show earlier data - can we see from longer than 1 year ago? I just hope it’s better when I get in the pool..Version: 8.3.3

Can you make this sync properly with Garmin?Used the app with my Garmin Fenix 5S pro today for the first time. Already seeing the bugs that previous reviewers have mentioned. Even though my settings across Garmin, this app, and my watch are all set to yards and miles, it kept switching back-and-forth between meters and yards and then it was short changing me on the yards. It crashed five times before I got it to work properly. The first five times I tried using the work out that was uploaded to my watch, it was not the work out that was on my phone in the app and it would crash. I like the idea of workouts but this is going to drive me nuts and not sure I’m willing to pay for something that doesn’t work properly..Version: 7.9.1

ProblemsI am using the couch to 1k program and I can not get the intervals to work properly. The program just seems to start when it wants, does not record my laps and then is completely useless. I am using a Series 6 Apple Watch. Regards A now you keep asking for a nick namer and all are already taken. This is not user friendly..Version: 7.7.7

Every time a subscription sale message is there, the app is unusableI think I’d subscribe if every time you show a subscribe offer the app didn’t hang and crash. Steps to repro are opening the app then pressing Profile or Community. Please fix.Version: 8.5.6

Don’t botherAttempted this with my Garmin 935 forerunner, atrociously designed local app on the Garmin, provides minimal feedback to your workout when it even syncs at all with your iPhone. Another annoying aspect is that you cannot initiate workouts for your wearable device, you have to have you phone to hand, unlocked, to even load it up! For the price you are charged you would expect a fundamental feature to be available. This app merely provides some generic working plans which can be easily loaded with the free Garmin software, other than that provides no additions to swim planning..Version: 5.0.6

PoorFirst it wouldn’t track laps and then it wouldn’t sync with Apple workouts or Strava. Uninstalled.Version: 6.0.2

Don’t waste your timeIf you’re looking for a free app this isn’t it. You can look at all the plans but only get to see the actual work outs if you pay for the app. And the subscription is expensive. I’d just look up techniques and videos online instead..Version: 7.2.3

No value to free version, paid is too expensiveWhen you open the app, it presents all this cool stuff, like workouts, videos, but absolutely none of it is included in the free version. this is what other reviewers are commenting on, and the developers don’t seem to get that. the effect is that the free version feels like little more than an advertisement for the $30/month paid version. let’s take the workouts, for example. you can save custom workouts, great! but where are you going to get these custom workouts? for a casual user like me, i can get all kinds of dry land workouts from the nike app—which is genuinely free and excellent. i can get pool workouts on the internet. if this app would include even one beginner and one intermediate app in the free version, it would have some value for casual fitness swimmers. i’d even pay $5/month for a modest selection of workouts and videos. i don’t need coaching support or video feedback. i just want to swim better, not necessarily faster. tl;dr. this app is only for swimmers who are primarily concerned with lap times and who don’t have a team and are willing to pay for a pretty expensive app..Version: 7.7.2

Too much.Looks like I’d be paying an extreme price for tons of content I won’t use. I’d buy individual programs for a few bucks. I wouldn’t order the whole menu in a restaurant..Version: 5.1.7

Much better off spending the money on actual coachingPricing is ridiculous. I just hired a real in person coach and am much better off..Version: 8.10.3

Confusing and costlyWhen I signed up and filled in my profile info there was a workout. Paid my subscription fee and went to pool. When I opened app there was a confusing amount of info and the workout included dryland etc. My profile did not include dryland, and it did include my available workout time. The workout I saw before subscription was good. After I paid … totally different and I’m not able to stop and fiddle on my phone in the bright sun. I can’t read without my glasses so I’d have to print everything… this is for young people with apple watches… or anyone with an Apple Watch… but not for 50 something’s trying to get in shape and have some workouts that you don’t have to make up yourself. Very disappointed and wishing I didn’t spend money on this nonsense..Version: 8.2.2

Can’t get through the setupI tried to use this app, but I couldn’t get through the setup. The last question was if you have any injuries and after you select the options there’s no button to go to the next page or finish. Also, when trying to enter your weight and your goal weight it won’t let you enter the amounts it keeps going back to the defaults. If I’m having this much trouble with just the setup it makes me wonder how well the app actually works..Version: 8.10.1

Hard passI fail to see a benefit with this app..Version: 7.9.8

Great idea w/ ok execution. Buyer bewareI loved the idea of this app and really wanted to like it. The workout structure was helpful and is pretty nice. However, I found numerous glitches in the app where it would tell you do to a specific type of stroke… but wouldn’t tell you how to do it. I would update my app and eventually had to contact support. That was a mixed bag. They also never issued refunds. That’s in the fine print but I didn’t think they were very upfront with that. So buyer beware. I found that very frustrating because I constantly had issues with the app and they’d say they’re working on it. I eventually gave up because it was super expensive and never worked. Honestly, I wish I would have used the Total Immersion Program with Terry Laughlin (may he Rest In Peace). It does a much better job of explaining the technique and Terry is a much better instructor. There are dvds and a book but the website is great too..Version: 8.2.2

BooThe app didn’t work for me. But I love the videos on YouTube and their Facebook page..Version: 7.7.7

$$$Nice looking ui, but that’s all you get. It will only log your swim session times if you don’t pay the ridiculous $50 per month. No option to create your own workout unless once again you pay the $50 PER MONTH. Use a different free swimming app instead..Version: 8.5.6

It could be great, but it’s just notI want to like this app, and it could be great, but I find it really glitchy on my phone. The screen frequently won’t work and I can’t edit work outs etc. It’s incredibly frustrating..Version: 8.4.9

What is going on?I loved this app, but for the last week or more I’ve spent at least an hour a day installing an uninstalling it thinking that it’s finally fixed! Then the next day I get ready to swim only to find that its not working again! I’m so upset because I swim 3 to 4 days a week and when u get n the pool and r ready to start the last thing u want is to start the app and it’s not working again. I live n Florida and many days I have to swim n between storms not to mention the schedule that I keep. Please respond and help me with my problem. I have the latest update an Apple Watch 2 that’s still covered by Apple care, but since this isn’t an Apple app probably can’t be helpful. Also have an iPhone 8 also still covered. I’m adding to my review has anyone noticed that there isn’t a good review since June. What has happened to this app? When the good reviews r about customer service that’s know help! Please undo what u did and fix this app. People gave u five star review a year ago. Remember if it’s not broken why do u have to mess with it!.Version: 4.14.4

Crashes on opening on iWatch 3Since update I cannot open the app on the iWatch it just immediately crashes. Hope you can fix it guys? Also for some reason it rarely shows the map of my open water swims, but more guessing it’s the iWatch/Apple to blame as same happens if I use the inbuilt app! Time to upgrade to Garmin..Version: 7.7.0

Pretty good, small things missing.I actually really like the app and have been using it to manually track my swimming progress for Swim22 for diabetes uk. However the latest version (6) is very slow and laggy making it impossible to edit previous swims without the app crashing, not great. Also the quick log is counter intuitive, add distance and time but if you want to specify pace or sets then you have to edit a saved log and it looks like it isn’t going to save as it tries to get you to have a paid subscription, but then does save (what’s that all about?) Also there is a space for time and duration but it is t clear whether the time is start or finish time, and this doesn’t seem to map correctly with Strava or Health. It’s good, latest version less so, but it’s just not quite there.Version: 8.7.1

Watch metrics not accurateApp subscription seems overall expensive. But i can see that it costs money to make the nice instruction videos. But paying extra for metrics seems a bit much. My biggest gripe is that even with a series 4 watch the app doesn’t accurately gather the distance information, thus doesn’t appropriately capture the rep transitions and counts. Sometimes it seems to show the correct yardage but then when I end the workout it takes off 25 yard. I start and stop in the same place in a 25 yard pool, so not possible to not be in 50 yard increments. Sometimes I’ll do extra laps and it subtracts it off the total in the end, not giving me credit. I like the idea, and maybe I need to learn better how it expects to be used but it shouldn’t be that complicated..Version: 5.2.1

Not living up to the hypeSwimPro is basically just a platform for downloading many different swim plans which is fine but I expected that it would also do comparative analysis of performance over time - I want to know if I’m getting faster, decreasing my stroke count etc. Automatically recording Top Times is a huge hole as is auto setting of dynamic intervals. I feel let down that I accidentally purchased an expensive years subscription and there’s no option of a refund. Disappointed as it has huge potential but the team behind this seem to have invested more in marketing than functionality to date..Version: 5.0.8

Not Worth ItAs others have stated there are technical issues with this app, most noticeably when you change things (yd to m, skip workout, add a set, etc). The app is limited without a subscription, but the instructional videos are good. I like the ability to define workouts but even that is limited if you’re not subscribed. However, even with a subscription (which I paid for several months) the app still limits what you can do. For example you can only have one active workout plan. Well what if I want to alternate sprint and distance workouts throughout the week? No can do. But even if none of these issues and limitations existed I can’t get over the ludicrous subscription price. The developers should go look at popular apps that provide tremendous value for non-subscribers (MapMyX comes to mind). There are many services for which I pay half the cost for something which my entire family gets to use (movie and music streaming come to mind). It’s impossible for me to pay the effective cost of another gym membership for an app only I can use for maybe 6h/week. I knocked the rating down another star for the punitive subscription model..Version: 5.1

I bet it works great with Apple watches…Save your money if you use a different watch. Got the trial. Super excited to not have to create my own workouts in Garmin Connect. I have used my Garmin for Pool Swimming and had no trouble with structure workouts or my watch tracking laps/yardage. Thought the training plans looked fantastic and couldn’t wait to try them out. Turns out it doesn’t share a workout file like Training Peaks. Instead you need to down an app on the watch. Did it, syncing was laborious, the swim app for my Garmin watch was terrible. Yardage the watch counted was not even reasonable. The data the app offered after the workout had synced with my phone was garbage. Wrong yardage, wrong strokes identified, intervals made no sense. Without the ability to send my workout to my watch and find it useable the app and matching subscription is worthless. Liked the idea. Wished it lived up to the promise, but I’ve canceled my subscription and let the free trial run out..Version: 7.9.0

Doesn’t workCan’t save custom sets..Version: 8.13.1

Impossible to log a workoutI have tapped through every screen. There is simply no option to log a workout. The app is cluttered with pop ups and videos, yet lacking this basic feature. I will be uninstalling it..Version: 8.11.4

Not free to useI resent signing up for an app to then find out afterwards that access to all functionality in it is depend on signing up to a $20 a month plan. 👎.Version: 4.14.4

DisappointingThe distance is far from accurate. First swim showed 1.4 km, the same the next day recorded 890m and the exact same swim the next day recorded 920m The developers need to do some serious work on this if you think any one would pay $49 pm to upgrade. The visual on the map is good, but get the team behind the app to fix the distance..Version: 7.9.8

Crashes, freezes and often doesn’t loadI have not been able to open Freestyle workouts for 2 months without the app freezing. It is unusable and I won’t be renewing as it stands. The functionality on watch isn’t great in water - need to swipe across screens whilst watch is wet means that water interference often moves the screen whilst you’re trying to press buttons.Version: 7.7.7

Poor synching with StravaMy second swim using MySwImPro and the app synching with Strava is not what I expected not accurate at all and both times has misses information. Did not upload the distance I swam neither did it upload the pace! Quite disappointing.Version: 7.5.8

Keeps giving me errorSays “ERROR User is not logged in” I just got the app.Version: 8.12.1

Too much hidden data + inaccurate Strava uploadsThis app may be great for pool swimming and the coaching functions may be great but I haven’t used them so I can’t comment. My main use for this app was for open water swims using my Apple Watch 2. The app records clearly enough but when the data is automatically uploaded to Strava with distances 40-50% longer. Also, simple data such as 100m splits aren’t visible and HR data is only accessible via the ‘Elite’ subscription. I have left feedback or requested assistance for these and, although the staff have been polite and wanted to help, nothing has changed. I wanted to try this app due to its strong association with Strava but the native Apple workout app gives accurate data and gives access to all the data. Pool swimming and the coaching function may be great but this app doesn’t coming close to fulfilling my needs..Version: 5.0.4

Not very goodOften workouts don’t get updated. Subscription price is too high..Version: 8.9.7

Good App, Far too expensiveI won’t lie the app is pretty nice as it integrates with the Apple Watch well. I give it a 1 because I think the subscription cost is far too high. It’s practically the same price as a CrossFit membership to a real gym with real coaches..Version: 8.4.6

Wrong dataSomething weird is happening today, I’ve added a quick log as always and the app saves the time of the workout several hours in the future (I.e. I added the log at 7:30am and it showed like I worked out tonight at 6:30pm or something like that. Then I changed the date to see if it would fix it and when I added today’s date again, it showed the workout as being done at midnight). It always bothered me that the app doesn’t give you the choice to add the swimming time, other than just the date, but now it’s messing up my stats in the Health apps so I’m very disappointed. I’m using iPhone 11.Version: 7.2.3

No free versionReal shame there isn’t a free version.Version: 8.8.1

Not worth subscriptionLooks like a great app but let down by its flakiness. Wasted 15 minutes at the pool today trying to work out why the workout I saved couldn’t be sent to my Apple Watch. Even updated the app at the pool and restarted Apple Watch - all to no avail. This feature has worked before but today nothing, and even now, hours later, the workout has still not turned up on the app on my watch. Not worth the trouble - just use Apple watch’s built in swim tracking app (and be prepared for kickboard not to be recorded). Have wasted too much valuable time trying to troubleshoot this app when it doesn’t work so am now giving up on it..Version: 7.4.1

Broken and very sad about itAbsolutely love the app is a great addition to my swimming saves my times and my workouts in one place. The app has however broken and I can’t view my times at all and they are all replaced with 1:28 and any that I add aren’t working. This is where the history of my times has been kept and I have some new ones I want to input but I can’t as the app is not working. Please get this fixed ASAP as this is without a doubt the best app for swimmers and therefore I would like to be able to use it again..Version: 5.1

No Integration with coaching platformsWhat this program really needs is integration with coaching platforms like Training Peaks. Great swim app but limiting if you can’t share the data from the workout..Version: 4.7.2

HorribleKeeping in mind the ridiculous hobbling that apple water lock causes, this app is still horrible. It undercounted a simple 300 free warmup. You have to screw around with trying to lunlick the water lock and then restart to go to the next set, which is a disaster. It somehow decided to pause a quarter of the way into my 16 repeat set. When you restart you have no idea what your set is so you waste the fort interval. You have no list of what’s next. All in all it captured almost none of my work out and I gave up on it eventually. To add insult to a bad experience the only thing it reported was my interval times. Yea that does a lot of good to know what interval I did. You don’t get your active time or stoke count without subscribing. You get both of those for free in the native apple activity app. An entire wasted workout of data. Glad I know not to spend money unless I just want workout ideas. This app is a huge fail..Version: 8.1.0

Freezes on Apple WatchMy very first time using it I swam 1600 yards in open water. I went to stop my workout and save it but it wouldn’t let me. The time showed 20 minutes but after changing out of my wetsuit I checked to see if I could try and save my workout and it was now showing 2600 yards but still 20 minutes. Every time I tried to save my swim it would give me an error. Nothing would work. It then drained my battery so fast that my battery didn’t even last half the day when usually I can go two full days before battery dying. It must have been stuck and still using GPS functions and killed the battery. I was very hopeful for this app as it was supposed to sync with Strava. I guess now I will just wait and hope that Strava comes out with a swim workout feature on the Apple Watch soon..Version: 4.14.5

Almost threw up at the priceI came here thinking it was a good way to try something I used to do again. It had a good interface and I can tell the app has a lot of potential. If you could lower the price so people could actually afford it that would be fantastic..Version: 7.1.2

Can’t access anything without payingThey need to rethink their on-boarding.Version: 8.10.9

Yet again still doesn’t workI really want to like this app but the workouts do not save. I am using the Apple Watch Series 2 which tracks my workout absolutely fine in the pool, however as soon as I end the workout it disappears. This is why I stopped using the app last year, looks like the issue still hasn’t been fixed. Back to the native Apple Workout it seems :(.Version: 6.0.7

Fails to do the one thing it’s meant forTwice in a row this app has crashed midway through a 1k swim, losing all session data. For an app that pushes high-priced subscriptions, you’d think they could get this part right. I’ll be sticking with the free watchOS app going forward..Version: 6.2.6

App won't openApp won't open on iPhone 7..Version: 4.1.3

Never logs my workoutsApp is great in theory but it never saves my workout logs so it’s pointless.Version: 7.1.9

Useless mapLocation does not work at all in the new version with Apple Watch. Completely useless..Version: 5.3.0

Not for meI like the way the app syncs with Apple health but other than that nothing is tempting me to upgrade to the paid version. For example the basic version doesn’t even have summaries of the distance you’ve swam over the last week/month.Version: 8.10.3

Free functions no more than Apple native app.I’m confused why this is rated as the No.1 swimming app. All the functions can be achieved by Apple native workout app on Apple Watch. So why bother downloading another app and taking up storage space of your Apple Watch& iPhone?.Version: 6.0.8

Doesn’t track basic lapsI used this app with my Apple Watch Series 4 and now with the Ultra. Even with the new IOS and updated version of the app, it still does not track my laps accurately. I have my own pool in my backyard and know the distance so it’s not that I’m possibly entering the wrong length of the pool. I can say in their defenses that Apple fitness doesn’t track accurately either. The only app that tracks accurately, though not all the time, is My Swim Tracker. I’m not concerned about all complaining I read here about the nagging for upgrades and costs. It won’t even count a lap accurately. By the way, it is consistently 6 laps off. I have reset the calibration on my phone for the watch and still no success. I have reset the phone and app with no change. I have even deleted and reinstalled the app and nothing seems to work to get this app to accurately track my swims. What gives??.Version: 8.4.0

Irredeemably ExpensiveI’m sorry, $40 per month for swim tracking is an absolute joke. And if the argument is “you get so much more, like these tutorial videos”, what if I don’t want them? Would be nice to see some variation in terms of pricing..Version: 8.3.6

Please help with freezingWas thinking about subscribing but then the app now constantly freezes. Please help! Any suggestions?.Version: 8.5.6

Could be betterI’ve just started using the free version in conjunction with my Apple Watch SE. I only swim as a way to keep fit, but am interested in the metrics I can get from the Watch. This app allows you to send a workout to the Watch prior to the swim, and it then tracks your progress against the workout. This feature is great, and has really helped me keep motivated by actually following a plan. It could have more free workouts, as I think it’s very harsh to only offer one workout without signing up to an extortionate subscription that nearly matches my monthly gym fee. Some improvements it could do with: 1. A way to skip to the next rep without having to unlock the device every time. Having to wait to unlock it actually adds time to the rep, so the metrics aren’t accurate. Maybe double tapping the crown would be a good option? 2. It’s not 100% accurate at registering laps. I’m usually 25m short at the end of a session, which doesn’t happen when I use Apple Fitness as the tracker. 3. A few more free workouts for us lowly common people. With those improvements I’d be perfectly happy with the free version! As it is, I get a lot from it, and it’s the best one I’ve tried so far, but a little work to do..Version: 7.9.8

Cumbersome to useI went to the pool today and planned on using my watch and Swim Pro! Nope, I was greeted with tiny print telling me, nah, this app requires me to get permission! I’m sitting with my legs in the water and ready to start laps and no the app is NOT going to track my laps. And it didn’t. Useless! I paid for an app for swimming and it refused to work. If I can’t use it; what did I pay for? Now it’s my job to figure out how to use this? If the app requires me to figure out how to use it BEFORE I get in the pool it ought to tell me while I have glasses on and not goggles. I’m disappointed and actually angry. I pay to swim and paid for an app. Useless! I have been to the pool 3 times with this app. Nothing works. Garbage. There needs to be instructions on setting it up and using it. Instead, it wants to sell upgrades. I hate it!.Version: 8.4.5

Can I use this with iWatch 1?Wanting to use this with iwatch 1.Version: 4.3.4

Everything locked behind a paywall nowWanted to get back into using this app again. logged in, noticed all of my old custom workouts were missing. then saw that i could no longer creat custom workouts with the free version. also cost has more than doubled since i was using it a few years ago. seems they’ve locked a lot of free features behind the paywall. shame..Version: 8.3.0

BuggyPlease fix your main bugs before pushing me to the sales pitch. Can’t even set up my profile without a bug showing me “error user not logged in” when I just created my account via Apple login. Can’t trust you this way man!.Version: 8.11.7

Guided workouts don’t work in oceanThis seems to be a great app with many helpful videos, tips,workouts and stats. However the main feature I wanted to use won’t work for me. The guided workouts are designed to work in a pool, not open ocean. The open water function is merely a tracker and other apps do this well for free.Version: 8.10.8

Stop telling me about all your upgradesEvery time I open the app (about once every two days) they make me close a pop up about new features/upgrades/bug fixes. Good for you all for being so active at work, but shoving a bunch of text I don’t care about in my face literally every time I open the app is immensely annoying. Hire a UX researcher to investigate if you think I’m being dramatic, or, if you already have a UXR, perhaps listen to them more, as I’m certain they’re telling you it’s bad practice. Anyways, app is fine. Better tracking than Strava for swimming. Rarely gets my stroke right for pool swimming and I often have to adjust the distances for open water (always severely undercounted distance). But better than other options for now..Version: 8.4.0

Data TransferUpdate*** Tried to use for the 3rd and final time. App would not load on my watch when I got to my workout and nothing is more frustrating than wanting to spend your time fiddling with an app when you want to swim. I wish you all the best on trying to make your app work but I am deleting it today. 3 times is more than I have time for when something doesn't work. I have only used the app twice and only got it because of my Apple Watch. Each time I choose pool 25m. The first one entered it in my feed as open water and the next one as yards. Although during my swim on my watch it was showing as metres. I am unable to edit my workout. Not sure why the data transfer isn't working..Version: 4.1

Works well when it does, but when it doesn’t...So this app is amazing when it works well, but it is beyond frustrating when it doesn’t work. It randomly shuts down in the middle of a workout or freezes and you lose everything. Without a hard copy of your workout, you’re left trying to remember what you were going to do and the intervals. You also don’t get credit for what you already swam, and personally I like the satisfaction of knowing when a job is done well and what my stats from the workout are. I paid for a year subscription, and on days like today I feel as though it was a waste. Yes, the app is apparently updated. My watch and phone are as well. Aside from the negativity, the workouts of the day are wonderful for saving and doing when you want to swim without coming up with your plan. I was doing a training regimen before covid, and that was a great way to push yourself. It is the best app for swimming when it works, but it’s the worst when it doesn’t function properly..Version: 7.2.3

Nice additional features but plenty of problemsI’m not a premium subscriber, just using the base version with an Apple Watch. I like being able to log drill sets e.g. kickboard, whereas the Apple swim workout just won’t register any kickboard work. That’s the good. The bad, is the app seems to have plenty of problems. Somehow it seems to regularly lose workouts and not add them to the Apple activity tracking even though I tell it to save and log the workout. I also find that it isn’t particularly intuitive to use some of the additional features. And my other gripe is that it forces me to wake 30 seconds when I force it to go to the next set in a pre-programmed workout. I would like the option to go straight into the set (if I just start swimming it thinks I’ve done the set 30 seconds faster than I actually do it in)..Version: 4.14.4

The 4 and 5 star reviews are wrongBuggy. Poor split recording. Switched from yards to meters And nothing happened to base times. Occasionally will skip a workout in a series and there is no way to go back. Frequently displays single workout results twice with slightly different times and splits. No great way to edit this. Unfavorable characteristics: If I finish after the base time, the program has already started the next . There doesn’t appear to be anyway to record this. I can pause the workout but that’s not what really happened. I can’t change my bases on the fly, and go back later, look at what I was able to do and change bases for the next workout. It would be nice if the program would take tsplits into account when using designed workouts. Can’t just extend a program workout if I want to do a few more meters.Version: 4.11

Good app, but way overpricedI really like this app, but I really only do two workouts at the pool. I rotate back and forth between a sprint workout and a distance workout. All I want is something to track those two. I can't create and save those workouts any more without paying for premium. For nearly $200 a year, I just can't justify that. Comparable apps like Runkeeper and LoseIt have a free tier with solid basic functionality and even at premium tier they only charge $40 a year. MySwimPro seems to be trying to capitalize on having a near monopoly on the swimming app market. I'm going to the basic Apple Watch app instead until MySwimPro's pricing is more in line with market rates..Version: 8.7.9

DisappointingDoes not pick up the distance!! I swam in open water for over 45 minutes this morning, I know from other peoples distances it was around 0.6/ 0.7 or a mile but the app says I swam 36 meters!!!!!!!!!!!!!!!!!!!!!!!! Rather disappointed as I was looking for an app that can accurately measure the swim distance.Version: 7.7.6

Full access locked behind insane subscription feeEverything other than barebones functionality is locked behind an absolutely ridiculous $50/month sub. As someone who is just getting into swimming as a form of exercise and fitness, the ability to create and track either custom workouts or downloaded pre-made ones would be fantastic. But the fact is that even a simple function like this is locked behind a ludicrous paywall. I understand elite level athletes appreciating one-on-one calls with coaches, in depth analyses on techniques etc etc, but the average swimmer doesn’t need or want these. This app sorely needs an middle tier if it wants to stand out amongst other apps for average swimmers. Until then, it does absolutely nothing better than Swim.com which at its free tier offers more functionality, and whose paid tier is far cheaper..Version: 8.2.4

Too expensiveI understand that developers need to make money however, if someone doesn’t want to pay at least give them one workout for free sow they will be able to try the app before paying 12 pounds a month.Version: 5.2.2

Can’t try before expensive subscriptionWanted to try a training program to gauge if app any good. Couldn’t unless take out expensive monthly subscription. Always a bit wary with apps that don’t want you to explore and experience before asking for payment..Version: 7.7.0

So expensive and no free contentThe app is free to download, but it’s useless unless you buy an expensive plan. No free content at all. They could just show a couple of videos or drills for free so you can see what’s that all about. They have free 30 days trial, but you have to first commit to the plan and give them your card details. From business point of view quite smart move, but I hate it because I know how it works. And hate that there’s no option - you either give a card numbers or see you later. So, see you later..Version: 7.6.4

Idea is there, not quite executedThe concept is great but in practice it isn’t quite a finished product that I’d be willing to pay for or commit to using at present. For starters, the workouts are all tailored around a 25m pool. You can change the pool length but this doesn’t scale any of the exercises down with it, so you end up having to manually edit the exercises for each workout...which makes you wonder what the gain is. Secondly, the app frequently “completes” workouts on its own which makes no sense to me having not set foot in the pool yet! Watch app is confusing too. With some improvements i’d come back for this app but at present it’s not quite worth paying for. Appreciate the effort from the team though.Version: 7.2.5

Once crash too manyI am not a professional swimmer but I do swim 6 days a week as my primary exercise. I used the one month free trial to get some of the premium features and I wasn’t sold. I like that there are workouts designed for me and that the watch tells you what to do. I used to print my workout and tape it to my water bottle at the end of the lane. I like that there are videos and helpful hints along the way when learning a new technique. I’m not a fan of the fact that I could finish a 1600yd workout just in time for the app the crash at the end of the workout and not record anything on the app. I would like to be able to restart a set or a rep in case the times didn’t match up or in case the app was buggy (which has happened). I have been so excited to see the times for reps and splits when I pop up out of the water only to find that it seems like the timer never started. Except it did start. And while I was trying to decide how to unlock, force touch pause, then force touch resume to see my times, I got a haptic notification that meant my next rep was starting and now I’m behind. I definitely wouldn’t pay for the app especially if the crashes so often. Even when I had the premium free trial it crashed. It needs some major bug fixes before I’ll try it out again..Version: 4.7.1

Expensive for what it offersI am currently trialling a Garmin after using Apple Watches for the last 4-5 years. The MySwimPro app works really well on an Apple Watch but is absolutely awful on the Garmin watch. On Apple, I have a break down of my workout and some basic time stats on my watch. On the Garmin, I have only the total distance swum. I don’t find this very useful as my training often breaks down as something like: 2x50m 4x100 1x600 8x50 1x200 When swimming the 1x600m in the pool, it’s easy to forget how far I’ve travelled and I’d prefer to see 200/600m on my screen than to see the total travelled and have to do maths in the pool (after all, I’ve paid for an app to avoid this). This was also made harder because the watch seemed to think I’d swum further than I had, which meant I had completely useless distances listed. At the end of my 2.2km swim yesterday, the watch told me I’d swum 2.4km (which I hadn’t - if anything it might have been less) and then super weirdly it uploaded to Garmin that I’d done the 2.4km (same as watch) and to the MySwimPro app as 1.1km (with half all of the listed swims in the app recorded there). I am really disappointed with this as I had been planning on switching to Garmin for better fitness analytics than the Apple Watch but swimming is my main sporting hobby, and given how bad this is with Garmin, I wouldn’t want to do so. It’s also pretty poor given the app is advertised to work seamlessly with Garmin even though it doesn’t. And for an app that costs $300/year I’d expect more, particularly as the main benefit of the app is paying for the analytics and program (the instructional videos are not that helpful). Really disappointed with this. If there were another swimming app that actually worked I’d switch, but there are so few! In addition to that, I’ve found some problems other users allude to, with the workout loading from phone to watch (either Apple or Garmin) in the change rooms, then by the time I hop in the pool it has somehow disappeared, meaning I have to get out, re load, and get back in. I also find some of the rest periods oddly calculated - I find many sets have 1+mins of spare time in them which is often too long for rest for the set I’ve just done. Meanwhile others might be too short, with too short of an actual rest period. While my swim speed has gone up heaps over the year I’ve been swimming regularly, the app hasn’t altered most of my set allocation times, which I would have thought it would. My overall opinion is that this app could be great but needs a lot of work done to work better. It is overpriced even if it worked better than it does now, and I agree with users who say a tiered subscription would be good - I am in the group who would probably do the top tier, but I’d want it to be much better to be paying this much in the future..Version: 8.6.6

Great swimming app but…This is tje best app for swimming I found, no questin about that. In the pool everything works fine but in open water things are quite different. Distance is not corectly calculated - it records about half of the distance I swam. This should be corrected..Version: 8.2.1

Garmin 745?No Garmin 745 integration? Why not?.Version: 8.6.8

No true free optionCant even see the screen as over half of it is taken up by the upgrade now button. UX designer needs to be fired. SwimUp is a lot better designed. try get in touch with there UI/UX developer. I used to be a subscriber but 1$ aud per day is not justifiable as a casual swimmer. needs a middle tier that removes the garbage from screen and lets you save your own custom workouts..Version: 8.3.1

Unable to sign in using FacebookThe sign up and sign in using Facebook is broken..Version: 4.3.2

Way too expensive!Unfortunately another cash grab, seemed promising but way too expensive! I don’t know how developers can think we all can afford those expensive apps. Great waste of memory for an already deleted app >.<.Version: 5.3.0

False AdvertisingThe MySwimPro app is falsely advertised as a free product with in-app purchases available. The fact is that the free app offers nothing that the Apple Watch fitness app doesn’t already do. The features that MySwimPro have over the fitness app is locked behind a $180 annual paywall. Without the $180 purchase, the app does NOT: - allow custom or community workouts of any kind. - track detailed swim times - provide real time intervals on your watch during a generic swim What does the free version do? - has a generic swim display that shows Total time, Total distance, and heart rate. (No intervals, splits, finish times, etc). It’s the same as the free Apple Watch fitness app, with different color lettering. Additionally, the phone app cannot be used without the $180 purchase. It puts a giant ad on your screen that takes up 50% of the display. With the added top and bottom control banners, the free app only has about 20% of screen available to you to use. This app is despicable. The people behind this app are despicable. I’ve always thought highly of my fellow competitive swimmers. The people behind this app have brought some reality to my naive and biased belief. They are simply taking advantage of older, out of shape, non-competitive swimmers who wouldn’t know any better. Save your $180. Google swim workouts, print, and bring to the pool deck..Version: 8.4.0

I want to like itTried it today in the Apple Watch however it crashed many times after I started a workout on the phone. Looks great on the iPhone but just doesn't want to work on the watch..Version: 4.1.4

Okay but…This app is okay when you stop to think about but why does it cost money to get features like butterfly and breaststroke and why can't you create custom sets. Also when I go to change the strike on the add button the app crashes. A lot of thing you should fix and it shouldn't cost money just to get sets and especially butterfly and breaststroke..Version: 3.2.3

Blind userGreat tools but the app doesn’t support Voice Over and isn’t much use for blind swimmers..Version: 7.10.1

Hmmm...not what I was hoping forI would pay the subscription if the app just simply recorded all my swim accurately (including drills) and had a user friendly interface without all those distractions. I gave it an hour learning the app and two swims (including drills) before killing it and going back to the apple app and then manually recording my drills separately..Version: 4.15

Seemed promising.Looked promising and the dry land pack would be a nice addition. However none of the videos are downloadable or load at all so not very useful. Will probably not but after trial..Version: 7.6.1

I’m bad but not that bad!I just started swimming again and in 3 swims this week, the app (used on my iWatch) has miss tracked my laps all 3 times. Twice be 25m over 1000m and once by 50m over 2000. Just before you even ask, no I didn’t loose count as it is a group doing the drills. Awkward to just track unless you are a full member. Also need a subscription for people who swim a couple times a week. Over priced to just track laps but doesn’t work when free..Version: 6.0.3

CostThis costs way to much money.Version: 5.0.7

£180/year😂😂😂Where do these idiots get off? Whose going to pay £180 a year for a swimming app. Problem with app store now is the pig swilling greed of developers who either make very poor ad infested games or charge fees that are quite honestly so out of touch with the real world.Version: 7.9.8

High hopes but no swimGreatly anticipated using the app after a long break from swimming and getting an Apple Watch was looking forward to not having to wear my Garmin but after just 1 length realised it was not tracking my swim. In fact after 40 lengths it still had not tracked a single meter. I even pushed off the side much harder than normal hoping the sensor might begin, but nothing. I should not have bothered downloading it and should have stuck to the Apple workout app..Version: 4.9.2

Stopping the app is a problemI think I paid the $80+ yearly subscription I find after swimming a really good time I lose time in trying to stop the app on the new Apple Watch series 5 and sometimes I can’t stop the app at all. My time blows out by minutes! Don’t know if it’s the apps problem or the new watches. Otherwise the app is ok but needs that problem to be fixed (fast stopping the app).Version: 6.0.3

Way too expensive!!!$20 a month is ridiculously expensive!!! No way people are going to pay that much for this app - not even worth trying at that price! Pity, as a decent swim app is needed for the Apple Watch..Version: 4.0.3


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