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Progressive Leasing App Complaints & User Negative Comments 2024
Progressive Leasing app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Progressive Leasing? Can you share your negative thoughts about progressive leasing?
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Progressive Leasing for Negative User Reviews
✓ Horrible appCould you make a worse app you can’t pick a store it just keeps asking you to apply for credit no matter what you talk on the screen! Literally one of the worst apps I’ve used yet These app developers just don’t care anymore they are like here’s the app use it or don’t we don’t care I’d be better off just going to the store and picking out what I want because 5 minutes on this app will have you ready to throw your phone because all it cares about is getting you approval that you’ve already done not to mention this isn’t the first item I’ve bought this way so why am I applying for credit to start with if I paid off the last item in full on time.Version: 6.5.1
✓ Don’t think you’ll ever get ahead…I pay extra payments between my auto debt one (I don’t cancel auto debit). Anyway, I was at 150 on one and 80 on the other. I was so excited… then the last two months things changed they added all these extra costs and the payments are increasing on top of it. So disappointing and thinking of taking them to court personally. This is not okay to do to people that are coming to you to purchase things they need because of the inflation in the USA since Covid. My payments were once $30 and now they are $63 (haven’t bought anything else just those two leases) My pay off for the one that’s $125 are now at $275 and the one for $80 is now $220. This is someone that makes double and triple payments a month and these are how much they increased in just two months. I hope I save someone from this nightmare..Version: 6.5.0
✓ PredatoryIf you are looking to lease obviously you cannot, like myself, afford a large payment, went to buy something that was 1700, they then wanted to charge me a total of 300 a month for a grand total of 4000 in payments over the course of the year. Do not use unless you absolutely are desperate, you will be overpaying when the smart thing to do is use the money they wanted you to pay over the next few months into paying down your credit, don’t dig yourself a deeper hole!! This does not apply if you can afford to pay off within 90 days, for which I suppose it’s acceptable, much more reasonable and fair.Version: 2.7.0
✓ Payment methods not working.So I’ve had a lot of issues with trying to put my debit card and even my cash app card on file for a while now. I had them on file before but because there were times that I couldn’t pay, they’ve cleared every card I had on file and now won’t accept any card I try to put on file. The account that it has on file is my Wells Fargo account and I closed that account a long time ago but I don’t know why I kept that one on file and won’t register any other one..Version: 6.5.9
✓ They do not care about you!I set a plan to pay furniture through progressive leasing. Somebody stole my card and I had to wait for a new one, I contacted them to let them know of the situation and to hold on charging until I got my new card and we set up a payment plan for the next month going forward. Then to find out after contacting they STILL Tried to charge me 2 different payments in that same month and since my account was locked they viewed that as me not paying and added almost $4000 dollars to my plan 😕 THEY ARE TERRIBLE AND WOULD NOT FIX THEYRE MISTAKE!!!! I Will never use them again..Version: 6.5.9
✓ DispleasedYour app continues to charge the card the was used to originally open the account and will not let me set any other payment method as the primary method. I have used several other methods linked to a separate bank account, yet the app continues to charge the original card that opened the account. Even after I’ve made enormous payments compared to what my weekly payments are, the app still charges this card, after I’ve made payment, before the next billing date. There are no options to remove a payment method or set any other payment method as a primary. This is extremely annoying.Version: 2.20.1
✓ No Credit is a lieI have used Progressive Leasing for over a year and have purchased quite a few things. I was very happy that I had this option since my identity was stolen and it is hard for me to make purchases other wise. Not one missed payment on anything now all of a sudden I’m denied to purchase anything else. I just received a letter today that said it had to to do with what was on my credit report. This makes absolutely no sense since bad credit wasn’t suppose to be an issue. Very upset , you lost a good and reliable customer..Version: 1.4.1
✓ Be careful with the lease agreementsI made a purchase at Lowes for an appliance. Due to the pandemic, there was over a two month delay before I could get the appliance. Progressive did not start taking payments until a week after I received the appliance. The lease agreement is very vague when it comes to explaining when you can use the 90 day same as cash option. There is wording that indicates its “after you receive your item” but its actually when you place the order. I signed in thinking I had plenty of time to pay off the purchase because I only had the fridge for a month, and found out that I missed the early purchase option. I accepted the responsibility of getting hosed, but again the lease agreements are very vague to take advantage of naïve buyers. Had I used a credit card, I would not have been charged until the item was shipped. Progressive was sued by the FTC; its apparent that they did not learn their lesson. If you choose to use Progressive Leasing, make sure you understand what you are getting into..Version: 4.0.7
✓ Customer serviceWorse customer service I have experienced. I couldn’t purchase my item I wanted. I call their number waited three minutes for someone to answer to only be transfer in less then a minute. Then that representative disconnected the call because I didn’t take her off speakerphone. Then I had to call them back to be told I would have to wait longer to transfer.(since they can not call people back after a disconnection) So why am I speaking to the first representative if they can’t help do anything. Then asking to have my account removed was like pulling teeth. I have to wait 2 days for e-mail to confirm I want my account deleted (me telling the guy to delete does not count) then 10 days after the email to have it deleted. Worse experience ever. I would not recommend this place to any one..Version: 6.5.3
✓ Unable to access my lease!SUPER annoyed with this app right now. I have been trying for DAYS to create an account even called and spoke with a representative so that I could set up online access to keep track of my payments and to make payments in the future HOWEVER, when I try to create an account using both the app or logging in through the internet it’s telling me that my lease is not found! I even tried my lease ID, social and DOB and I’m STILL getting a pop-up that says user not found! It’s annoying bc I’m receiving emails yet I can’t get access to my account! The process starting the lease was very easy but trying to access my lease has been horrible and I’m not satisfied!!!!!!.Version: 2.15.0
✓ Charged me twice and NO WAY to contact them!!I saw today they charge me TWICE for over $100!! I am up to date with payment and this never happened I thought it was a simple glitch in their system. I cannot for the life of me get an agent to assist me with the correction the number I found just rings then cuts off. There’s no email to contact as well, this is terrible and messed up on their behalf. They should have a chat or something available. Not just a phone number that doesn’t work..Version: 2.24.1
✓ It’s a good service if you don’t have creditI have had several leases with this company and it’s always worked out great. I make sure to pay off my lease in the 90 days so that I don’t have an immense amount of interest to pay. So far I bought all my cell phones through this company and I bought some things through Lowe’s. I was going to buy a new washer and dryer through this but I can’t get the app to work as of right now so, we’ll see if I keep using it..Version: 6.5.5
✓ Screwing Me OverI started leasing a computer with them when I was still working at my old job, then I lost it and was out of a job for about two months or more. I used everything I had in my savings for all of my bills, I always paid on time or a little early too. Because I was out of job for so long I ran out of savings and It wasn’t until now that I got a new job. I’ve only had one pay check since I’ve been working here, and I used it to pay bills immediately. They charged me twice for the same payment and took all the money I have right now, I called a week ago for a refund and still have yet to receive it. Today I was suppose to make a payment but now I can’t because they took my money and I still haven’t been paid yet. Now my credit score will be hit, and I still don’t have my money back. Just because I’m young doesn’t mean that I’m stupid. I don’t recommend this app or company, there are some places out there that intentionally screw younger people over..Version: 3.0.3
✓ AppProgressive leasing itself is an amazing tool for people with little to no credit my issues are with the app itself. It is extremely unmanageable every time I log in I have to go to my email that’s annoying. Y’all don’t have it set up to be functional for you consumers at all. If I were y’all I would give the app an easier way to get to everything for the customers who aren’t as tech savvy. Maybe put it to where you can see how much you’ll have to pay per check if you wanna do the 90 days. And also send a text verification like everyone else it’s too sensitive and really annoying.Version: 4.0.7
✓ Tax with every payments???I like the option to pay overtime but this is definitely a loan shark type of scenario. If I would not have chose to pay my merchandise off I was looking at paying an additional almost $400. You also pay more than purchase price with the 90 day option already just not as much. My suggestion is if you don't need it, don't use it. Pro: You can purchase what you need if in a bind immediately. Cons: You pay way more for your purchase, it can easily be a trap for many with unstable jobs/income, and tax with every payment is absurd..Version: 1.5.4
✓ Never againBoth my husband and I have used Progressive last year and paid off our products. Went onus not again and our payment method (that we’ve used over the last year) declined the initial payment to purchase. Our bank does not show Progressive trying to pull this payment out at all and did not have a block on Progressive. Could not get the items we were approved for because of this and all Progressive will say is that I have to submit back and front of my ID, me holding my ID, a photo of my social security card, and 90 days of bank statement in order to take a “block” off of my account..Version: 6.5.3
✓ Was goodWhen I first got the app at the beginning of 2021 it worked great. Now I miss payments because it either won’t load, so then I am late or it loads and then it will just load go blank and do nothing and be a white page. I wouldn’t recommend at the moment until they have an update again and fix a lot of issues. But the payments and options are great and wouldn’t complain about that although percentage rate it high...Version: 6.1.5
✓ Worst company to deal withThis company is the worst company to deal with in terms of customer service. My information was provided to them, and they keep repeating the same information to me over and over again. It's not worth the hassle, trust me. There are other companies out there that work with you and can at least follow up by email if something was received or not. They keep saying that I never gave them the information, when i have reciepts and proof I did and also from my bank. The rep I spoke to was just reading from a screen!.Version: 6.5.17
✓ Good enoughI liked using the app instead of having to go online. But it wouldn’t save the Touch ID option and the payment schedule would sometimes be confusing or wrong. But when it was right it was easier to check what I owed and when the next payment was than looking it up online. It was easy to check how my balance was. I really wish the Touch ID would save though, it would have made things faster and easier for me..Version: 1.4.1
✓ Inconsistent and pointlessRidiculous program with inconsistent results. Bought furniture I needed with a good limit the first time. Went to use it again... I make 3 times as much as I did before and I was approved for way less, hardly enough to buy even a cheap couch. Was going to use this program to furnish a new apartment but doesn’t make sense. If the results were consistent, I wouldn’t be upset. Was actually looking forward to doing this again with a few different companies progressive uses but obviously not anymore..Version: 2.22.0
✓ Money was taken from my account without any confirmation?So I was recommended this app by a friend and I decided to check it out. I check the app out and decided that I didn’t need to use it because I just don’t need it. As Im no longer on the app anymore I get charged $63 without any warning or signature or any form of transferring money. I have no clue as to what I was charged for or how the money was taken out of my account and when I check my banks app the money was taken out after I was no longer on the app. I am confused and mad as to why I was charged still don’t understand it..Version: 5.0.0
✓ App IssueI truly do love progressive leasing. But this app is absolutely horrendous and very much has been an inconvenience to me. I have been experiencing the app totally freezing on me and glitches out to my Home Screen since maybe October of last year. I have made the issue know with Customer Service. And nothing had been fixed on my end. Please fix the issue and my rating will be adjusted..Version: 4.0.7
✓ App is garbageThis app is garbage and so is the website. My lease will not generate on the app. I’ve contacted customer service multiple times and they’ve done nothing to resolve the issue. And for anyone complaining about all the interest charges and fees you really need to read the fine print. If you don’t do the 90 day same as cash be prepared to pay double or even triple what the merchandise is worth. That’s the whole point of this company is to make money off people. Don’t buy more than what you can afford and you’ll be able to pay your item off in 90 days..Version: 2.21.3
🙂 Progressive Leasing Positive Reviews
Progressive Leasing works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Progressive Leasing.
⛔ Progressive Leasing Problems
