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POTO App Complaints & User Negative Comments 2024
POTO app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using POTO? Can you share your negative thoughts about poto?
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POTO for Negative User Reviews
✓ Nice quoteLove the quotes.Version: 2.6.0
✓ GlitchyI recently re-purchased this app and every time I download a sticker it won’t let me use them. I think it might have to do with the update. It doesn’t work well as before, which is sad considering it’s the only app I can find with smoke bomb stickers 😕 I’m going to have to delete this app..Version: 2.7.0
✓ GoodI like this app but I wish things where free..Version: 2.6.4
✓ Sketchy, Unsupported, Stupid, Avoid!!Neither the Suggestions tab in Settings NOR the actual Help tab even load. It links to Zendesk and the developer apparently doesn’t even have their help center set up anymore. It’s as if they put fake links in Settings to make it look supported. Pretty sketchy if you ask me. As for the app itself, pretty dopey set of features primarily geared towards embellishing/spoofing photos of yourself (color contacts feature? Tattoos? Okay…) The collage feature only allows you to arrange your photos inside a square, so totally useless for anywhere you might want a banner or cover photo. Cheesy and childish overall…this is just not the app for anyone with serious photo editing needs. Not even for casual purposes. Dumb..Version: 2.8.2
✓ Paid, but can’t download any sticker?Come on, non of the sticker can be download, always some error, can you please fix? Paid lot of money for nothing!.Version: 2.7.0
✓ ScamUpon first glance I thought this was a great app to use exclusively for many Instagram posts were looking to create. Unfortunately bought the year long package deal. I’ve never in my life been spammed so much despite paying full price for an app that can’t stop forcing game ads down my throat. I’m done. Demanding refund. Save yourself from spam. Guys please rethink your strategy. Make your product experience far better than this! No one will adopt to pay full price and be spammed..Version: 2.7.7
✓ Why did I subscribe????You need to fix what was a great app. I subscribed because I found this to be one of the better collage/design apps. I downloaded everything then after one of the updates- only a few of the sticker, fonts,& background packs were there. I downloaded them only to get a red bar up top and the download button again! I’ll try ONE more time and if that doesn’t work, subscription CANCELED!.Version: 2.7.0
✓ Love this app buuuutHey I've used this app before and enjoyed it for the most part; however, I have a 1 year subscription for this and don't see why on earth i should have to sit through ads as well. y'all already got like $25 off me, why do i need to see ads from you, too??.Version: 2.7.7
✓ This app used to be awesome but now it doesn’t work most of the time??I reinstalled this app several times on my different apple devices, but the app still doesn’t work on some features. For example, when I try to change a filter it doesn’t change it. It just shows the original picture. Also for some pictures (like digital art or screencaps) If a filter is applied, the picture gets all messed up and glitched? This never used to happen at all before. One more problem is that even though I watch an add to get a feature/sticker set, it still doesn’t give me that feature. The only reason I keep this app is because of the stitch edit, collages and designs..Version: 2.7.4
✓ Don’t knowWould be nice if you could do things in landscape, it only opens up in portrait wish I had known, wouldn’t have bothered.Version: 2.7.7
✓ Cancelled my Subscription!I highly recommend you don’t buy the subscription for POTO at this current moment as half the features don’t work. When using the templates it deletes all the special items like decorations around the photo, meaning you get just a large photo as it shows in your photo library. Once they fix these issue I may consider rejoining and I’ll update my comment..Version: 2.7.0
✓ New UpdateI just updated the app and I can’t download certain sticker sets and some of them I can download but they don’t show up or are inaccessible. Other than that, I love the app and use it for all my photos, but if this isn’t fixed, I may have to find a new app..Version: 2.7.0
✓ Unauthorized chargeI was charged for a subscription that I didn’t want. I don’t even recall signing up for the free subscription.Version: 2.7.7
✓ 5 stars ??? Real scam !Virtually Everything is to be either purchased or need to watch a stupid promotional video ! And for what’s left ? Simply basics and cheap effects !.Version: 2.7.7
✓ RIDICULOUS ADSI paid for full subscription for a year and still get ads. What?! To use a template you first have to download it. Press download and then forced to watch a video for at LEAST 15 seconds, sometimes it’s 25 seconds! The best part is when it downloads, you then have to tap ‘remix’ to add your own photos and then guess what, I am then treated to another full 25 second video before I can even touch the template to add my pictures. I paid a yearly subscription and it is for my business, I really don’t have time to sit and watch ads while making designs. Could have been so good. Would not recommend..Version: 2.7.7
✓ I have loved this app until recentlyThis app has been great! I love it. So easy to use. Very user friendly… until this last month. I’m guessing there are compatibility issues with the latest iOS???? Now some of my photos get cropped or get distorted when I try to make a collage, and it does not allow me to change those edits automatically made by the app so it is often unusable. I am so disappointed. I hope something changes so it works again. I used to consider it a 5 star app..Version: 2.8.0
✓ Zero StarsCancelled my subscription and will delete the app!! After a few years of use for work-related social media posts and paying $4.99 a month, I’m over this app. It did its job stitching and making collages (the stickers never worked) but this past year, it started playing a 30-second ad for some idiotic cartoon game (with loud music) after every single use and BEFORE you can use it again. There is no X to stop it...you can’t skip it after a few seconds, you can’t even swipe out of the app and re-open it to avoid watching it. You literally have to close down the entire app (in the background) and re-open to avoid seeing it. For $60 bucks a year- don’t waste your time or money..Version: 2.7.7
✓ CrashingHey so right now the app keeps crashing for me and my friend. but i love using it. would you be able to release an update fixing it?.Version: 2.6.1
✓ Ads are ridiculousHave been using this app for years - the in app ads are now beyond a joke! Intrusive and off putting, it’s getting deleted and I’ll find something else..Version: 2.7.5
✓ Decent variety to choose fromMinimal editing functions but the beautiful layouts make up for it. Especially if you editing the pics you want to use before us it them in this app. $4.99/ month for unlimited features seems steep. I'd rather pay a one time fee for this app to unlock features..Version: 2.6.1
✓ App has changed for the WORSTWhen putting pictures into a collage, the app automatically makes the individual pictures bigger and takes away the background. Also when you try to save and download collages it stretches the picture horizontally. I’m not sure what happened or changed but I’ll probably be deleting this app once I find another one..Version: 2.8.0
✓ MehI like the idea but I think it's stupid that you have pay to filters.Version: 2.7.7
✓ Needs recent bug fixI was happy with app up until about a week ago when I could not do anything with it, all downloadable ten plates download then I can’t view them properly , can’t get sticker packs, can do anything . Please fix!.Version: 2.7.0
✓ This app failed to Download templatesPoor functioning, constantly saying failed download and even though I bought the POTO plus, I am unable to use the app and there is no way to contact the developer. I am really disappointed.Version: 2.6.9
✓ Don’t botherPaid for VIP and still get advertising, don’t get tricked into paying for subscription.Version: 2.7.7
✓ LovelyLovely.Version: 2.6.0
✓ Subscription doesn’t remove adsThe app is pretty neat so I decided to opt for the subscription. However, the subscription doesn’t remove the often really long ads as advertised. I tried contacting their support and never heard anything back. I would rate this app higher if I was using the free version and expecting the ads or if this issue was corrected..Version: 2.7.7
✓ UnsubscribePlease unsubscribe me. I never use it..Version: 2.6.1
✓ Fun and creativeIt was such a great app that I told all my friends to get it but the ads were annoying.Version: 2.7.7
✓ Collage Photos DistortingAnother new iPhone 13 user whose photos are distorting in the collages when saved. Was fine last week on my iPhone XS with older iOS, but with the new phone the pics look fine in the preview and then save horrible distorted. I sell online and have used this app every day for years, I am extremely bummed that this but seems to have been going on for a while and hasn’t been fixed yet..Version: 2.8.0
✓ Water markI dont like the watermark that you guys put.Version: 2.6.2
✓ Its not badNot a bad app.Version: 2.7.0
✓ Lots and lots of ads (on the paid version)Buyer beware! I paid for a years access to this, and it’s almost unusable because of 30 second adverts, one after the other. What have I paid for? I want a refund please! I highly recommend Bazaart instead of this poor imitation of it..Version: 2.7.7
✓ Accepted a free offer... end up with a fee??$6.99 for xmas sticker offered as free try out??? Now I have to cancel what they call a subscription. Right now I’m wondering if this is a one time fee or a monthly charge. Be careful what offer you accept....Version: 2.6.1
✓ Worst app ever if I could put no stars I wouldI can't even get in the app with out it sending me to home screen it is the worst.Version: 2.6.0
✓ Update errorsGreat app, have loved it but updates have made it run not so smoothly. A little upset on not being able to use some of the stickers since they either have a download error or won’t download the whole set. Hoping for it to be fixed soon because the app is good, but a little sad that I’m not able to use the stickers and other items..Version: 2.7.0
✓ Please bring back old version!!I’ve used this app for YEARS and always loved it. I use it daily for work projects and it’s the best ‘collage apps’ I’ve tried. However. Like others have mentioned, recently the app will automatically crop your photos with no option to zoom back out. So the app is no longer functional for me at all and unfortunately I’ve had to look at new options 😞.Version: 2.8.0
✓ Impossible de se désinscrireL’application me charge tous les mois alors que je n’avais meme plus l’application.Version: 2.7.7
✓ Not workingThe app is great, buts it’s not working... ??????.Version: 2.7.0
✓ Tried to cancel account - still taking money from meI’ve tried cancelling this numerous of times yet I still seem to receive emails to say I’ve payed £4.99 a month! Im not happy! How do I cancel this?.Version: 2.7.4
✓ Downloads don’t workI’ve watched ads to download filters multiple times and none of them work, it shows them downloaded but nothing happens when I select them..Version: 2.7.0
✓ EditingNot a bad App if you want and try to be creative. Give you few options, filters, could be more but still a great app!!.Version: 2.6.4
✓ Biggest Disappointment Ever!!I just paid $24 for this app so I can use their fun frames and design. By paying $24 per year I also expected for it to be ad free. Anytime I click on ANYTHING I have to sit through 30 seconds of advertisements for game apps that I would NEVER buy. So in order to create one item I had to sit through three 30-second videos to sell game apps. I feel cheated and angry. I want an immediate refund please!.Version: 2.7.7
✓ New changes - not good!I have used this app for years and loved it! I haven’t used anything else. All of a sudden (after iOS 15 update) when you add photos to a collage it CROPS them so you are unable to adjust the area of the photo that shows! And it crops them WAY too close. There is no way to change it. Super frustrated and shopping for a new app now!.Version: 2.8.0
✓ Fix whatever bug this is please!This used to be my go to app for all my IG posts. But now whenever I try to use the first option on the collage option (which creates a square post with white space on both sides) it just creates a full square post instead???? With no white space! And the weird thing is that the option is still there but now when I click on it, the photo fills the space. I’m incredibly annoyed and won’t be using this app for IG anymore I guess. Major bummer...Version: 2.8.0
✓ C'est de la grosse merde sans abonnementC'est de la grosse merde sans abonnement car il faut absolument mettre une méthode de paiement pour qu'après le mois gratuit on paye et sans abonnement cette app vaut que dalle alors si vous n'êtes pas prêts à mettre 4,99€ par mois pour cette app, vous feriez mieux de ne pas la télécharger.Version: 2.6.1
✓ Doesn't save photoAs above after editing and saving, it doesn't save to camera roll nor when shared its doesn't share finished photo.Version: 2.5.4
✓ OkIf you make a collage and you don’t want to save it, it saves by itself and you can’t delete it but at the same time it’s fun.Version: 2.6.5
✓ Slow processI have a paid version but the more I use it the more/longer the ads get. Every click requires watching an ad. Waiting for someone to come up with the same idea without the ads..Version: 2.8.0
✓ Loved it. Now am super bummed.I have used this app for the past two years to post on Instagram every day in December leading up to Christmas. I use the same layout every day. I was all excited to post my first picture yesterday, on December 1, and all was well. When I went to post today, December 2nd, the Design layout I had chosen to use this year had disappeared. I spent a good amount of time searching for it. I then tried to help section of the app but I could not find an answer to my question - that was, “Where did my layout go?” I then tried using the “e-mail us” feature, but all that does is take me to the Terms and Conditions page. The fact that the layout I want to use every day has disappeared, the fact that I have spent a great deal of time today trying to find it, and the fact that the “e-mail us” option does not work, makes me super unhappy. If I could contact someone, I would likely ask for a refund. As it is, I will likely just have to cancel my subscription ASAP..Version: 2.7.0
✓ PriceyMakes great collages and posters, but pricey to get any of he good designs.....Version: 2.6.4
✓ Used to work well !Since I upgraded my phone to iPhone 13 from a 6S, my collage pictures do not save correctly. In a collage of people, the person(s) image is “squashed” after I save it. In other words, they look like they’ve gained 100 lbs ! Haven’t been able to figure out why..Version: 2.8.0
✓ POTOWas ok until they changed the design and started trying to charge you a crazy amount of money per month for this editor. If you don’t mind the current layout it will still work for basic editing for free. Not as user friendly as prior version. 😏.Version: 2.6.4
🙂 POTO Positive Reviews
POTO works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact POTO.
⛔ POTO Problems
