- 93.2LEGITIMACY SCORE
- 93.7SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Discovery GO App Complaints & User Negative Comments 2024
Discovery GO app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Discovery GO? Can you share your negative thoughts about discovery go?
Please wait! Discovery GO Facebook comments loading...
Discovery GO for Negative User Reviews
✓ Ok but has its flawsThey have a wide range of shows which is nice. It would be nice if you took out after the catch and the bait as their own shows, or have I’d play them correctly in they way they aired. Sad you don’t have any old dirty jobs. However some flaws it does a poor job remembering where you left off, and it does show up on the recently watched. It crashes all the time, freezes or won’t connect. I’m jinxing myself with this but only in the past 3 days has it not done this but it will in the middle of what you’re watching make you log out and log back in, about every 2.5 to 3 shows watched. Time watching doesn’t seem to matter..Version: 7.6.7
✓ The Worst Streaming App AvailableCommercials are 1 thing, but this app takes it to a level beyond tolerable. Seriously. If you decide to stop watching, get ready for more commercials just to start watching again. And that’s IF it starts you where you left off! But that’s HIGHLY unlikely! 9 times out of 10, whether I’m watching on my TV or phone, it starts me much further back than I left off. And THEN, you have even more commercials to watch to get back to where you were. Take today for example… I had to stop my show to go take care of some errands. Commercials came on before I could stop it, so I waited until they were over before I stopped it so I hopefully wouldn’t have to watch them when I came back. NO SUCH LUCK. After sitting through the 7 ads before I stopped it, I had to sit through 8 more before the show started again. THE WORST STREAMING APP AVAILABLE!!.Version: 7.8.2
✓ TerribleLet me start out by saying I have no problem with commercials. They are necessary. However, this app is ridiculous. If the app crashes during a show either because the app is terrible or because you accidentally shut your phone off THEN it crashes, you have to watch tons of commercials just to get to where you left off. Example is Naked and Afraid where Season 5 does NOT exist on the list of seasons. You have to view the last episode of season 4 and fast forward to the end watching 3 minutes of commercials. It will then cycle to the first episode of season 5. THEN you have to fast forward to the end of the first episode, watch another three minutes worth. Repeats that a few times until you finally get to the episode ... THEN watch another 3 minutes worth. You had better hope you get the spot right, because you will have to watch more commercials if you don’t. THEN it crashes. Rinse and repeat. There is no pickup where you left off..Version: 2.10.0
✓ Absolutely Horrible AppIf you want to be aggravated, this is the app for you. I tried this app on my ipad and, assuming you can get through the cumbersome sign in process in less than 3 attempts, you'll find the app crashes when you try to play something. I even tried it on my Firestick. I got the "Success" screen after going through the sign in process, which is even more cumbersome since you have to use the remote, only to have everything lock up at that point. Save the storage space on your device for something that works. Update: Received an email from the developer telling me to sign out and then sign in again. If that didn't work then I was to submit a ticket. Since I couldn't ever get signed in on the Firestick, this wasn't an option. I did as suggested on the ipad with the same result - app crashed when I tried to play a show. Following my own advice, the app has now been deleted from both devices..Version: 7.6.9
✓ Great Library, But...I can’t describe how annoying it is to be fast forwarding and being forced to watched 5-7 ads every time you hit one of the “ad bars” on your video progress. Switching between tv and mobile, it doesn’t save my most recent spot on the shows I watch. So when I am scrolling through an episode, I constantly have to watch all of these ads even though I haven’t found the point I was last at yet. And you can’t back out of the ads once you trigger them. Currently looking for a point I was last at and I have already had to watch 19 ads. So, so very annoying and wasting my time. There has to be a better way..Version: 7.7.3
✓ App kicks paid subscribers out of a binge watchI’m watching Alaska The Final Frontier, and midway through the third season, it says I need to re-authenticate. Because I guess they took a bet to try for the worst ever user experience award. I’m an easy going guy, so I sign in again. It agrees that I have a valid subscription. But it won’t let me watch my paid content. Yes, there are annoying ads. It’s a good time to grab a snack or take care of personal business, like we did back in the old days when we were trapped into watching broadcast commercials. But watching the same ad 3 or 4 times in a row is I think equivalent to torture by UN standards..Version: 2.11.0
✓ Horrible appProbably the worst app I’ve ever used. Just to be clear, I watched all 6 seasons of Ice Pilots using the VHX app, and it never crashed. Not one time in 50+ episodes. This app crashed before I could finish ONE episode. I tried multiple times to return to the same place where it locked up, and after being required to watch the same ads over and over again, it kept crashing. This happened at least five times before I gave up. There are plenty of other similar reviews of this app. I’m adding myself to the growing list of VERY unsatisfied users of your terrible app. Get your act straight. Produce an app that does not crash or lose a customer..Version: 2.12.0
✓ Worse than everThis app is ridiculous... It has more glitches than any other streaming app I use. The add pop ups are the most frustrating thing, they pop up, and you can’t get it to go away to hit play or pause on the show you started until you’ve clicked the add. The commercials are annoyingly long, it seems like a 30 minute show is 15 minutes of commercials. Streaming has become worse than live tv with commercials, I get they are needed to provide funding, but it’s the same ads over and over and over... drives one crazy. As soon as I find another way to watch certain shows, I will stop using this app, and never go back to discovery..Version: 2.15.1
✓ Worst Streaming App Out ThereThis app is an absolute abomination. Every single week when I go on this app it completely logs me out from my tv provider. No other streaming service, app, or website has ever logged me out once. This app does it every single week. Plus when I do manage to get in and watching something the quality and actual stream is horrendous. It is not my internet I have fiber and the best possible internet I can get in my area. And still have horrible quality on the videos I watch on this app. Plus during commercial break it freezes 8/10 times. And also this is the only app which consistently tells me I am not connected to WiFi. Which my device has never not been connected to WiFi while in my house. I do not recommend using this app to anyone who wishes to have an enjoyable experience while streaming any sort of video or tv show..Version: 8.13.0
✓ Incapable of Linking to TV ProviderSorry, but this app is the worst…. I have worked with Discovery support for weeks to link my TV provider and I still cannot get live streaming or content on any of my AppleTV devices. Discovery is the one app that seems to be incapable of linking to AppleTV devices and their support team from top to bottom doesn’t seem to know why. They blame the TV provider, but I don’t have these issues with the other apps (even Showtime and HBO). Cannot tell you how much of my time, my TV provider’s time, and their support team’s time has been wasted chasing a resolution. The app needs a serious update or rewrite or some security parameter needs to be changed. The rating on the AppleTV platform is 2.3 and Discovery is not addressing these issues. I like Discovery content but have moved on….Version: 8.23.0
✓ Not what I thoughtI downloaded the Discovery Go app because my household does not have cable/ satellite and I’m very disappointed. The commercials are ridiculously long, it’s always the same ones over and over. I watch maybe 4 min of the show and then boom 4 min of commercials. A lot of the episodes are locked. But the worst is that I can’t fast forward 10 seconds like almost all other streaming apps and when I check a text it doesn’t remember where I was and I have to find my location and then watch 6 more commercials. I gave it 3 stars because I love the shows but the app itself needs work..Version: 7.5.2
✓ From flawless to GARBAGEApp was working flawless with AppleTV until the latest the update Discovery pushed two weeks ago. Now shows won’t start and kicks out of the app to the main screen, I suspect this has something to do with the commercials which Discovery has drop the ball with coding. In short app has become useless. ********************************** Update: July 27, 2018 LISTEN UP DISCOVERY This information is for the many people who are experiencing issues with your Discovery app on AppleTV. I’ve identified the problem without the help of Discovery and have a work around to resolve the issue as documented above. This ISSUE has nothing to do with your internet connection as another person has said in a review. The issue is indeed related to the coding of the Discovery app which corrupts the installed app previous to the Discovery update. To resolve the issue: First remove the app completely, Second restart your AppleTV, Third reinstall the Discovery app, Fourth turn off Nielsen Measurement (Discovery spyware) and finally restart your AppleTV once again. We have two 4K HDR AppleTVs. One we were able use the work around and the other had a additional step of RESETTING the entire AppleTV prior to reinstalling the Discovery app. This can major pain & inconvenience for people who are using their AppleTV as a HomeKit hub..Version: 2.13.1
✓ Cant Load Any ShowThe new update is horrible!! I uploaded the new update a few days ago and have had nothing but trouble since. I click on the app and it open but it buffers and buffers sometimes it doesnt stop and I cant click on anything. I have closed the app completely and tried again multiple times, it didnt fix it. Then I redownloaded it a few times. Sometimes it does stop buffering and let me click on the show then it buffers again even with my tv providers connected. Ridiculous! Love Gold Rush and a few others but if it doesnt get fixed I’ll have to move on:(.Version: 7.6.2
✓ Commercial interferenceLet me start by saying the app is great, and I love the convenience of being able to watch my favorite shows on my mobile device. My only complaint is the commercial break placements. Instead of falling into the shows cut edits specifically for commercials, it breaks in at almost random intervals which breaks up the flow of the show. That would be alright if I could back up the video and resume the flow, but if I do, it just starts the commercial circuit again. If this could be resolved, that would make this a 5 star app imho. Even if it can’t be resolved, still very awesome to have access to all these great programs!.Version: 7.5.6
✓ Advertisement machineI hardly ever rate apps, but I had to rate this app, it is COMPLETELY ABSURD that I’d have to watch 3:00 min of ads, BACK-TO-BACK for a total of six minutes. I’ve signed in with my tv provider, so at this point I should be getting paid to watch this many ads. This should be fixed ASAP; no one should have to watch so many ads. Also, beware if you use the 10 second rewind button, press it too many times and they’ll serve you up another 3 minutes of ads, even if you just started watching and have just watched 3 minutes of ads right before..Version: 8.0.0
✓ Buggy and freezes HDMI outputI like to watch video on a big screen so I use the Apple digital AV connector and an HDMI cable. This app always locks up when I do that. Furthermore after it locks up it will only play audio through the HDMI cable and video on the phone screen. If you exit out or force close the application you also will not get your phone screen video output back through the HDMI output. You will have to restart your phone with a power cycle to do that. Very annoying. Makes you not want to watch discovery at all. I don’t know if this is an app or IOS issue but you people need to work this sort of garbage out..Version: 7.6.2
✓ Amount of commercials is absolutely insaneI stream tv shows on multiple different apps, and I’m pretty sure Discovery Go has more commercials in one episode of a show than every other streaming app has combined in a whole season of a show. Each episode has at least 7-8 commercial breaks and each break has about 7 commercials. The worst part is, they are all the same! You watch the same commercials over and over and over. Sometimes it will play the same commercial 3 times in a row! You spend more time watching commercials than the show itself, it’s almost unbearable. After I finish the series I’m on, I will be deleting this app..Version: 7.6.5
✓ It has its problemsI love the fact I can watch the exclusive shows on the app. The app started out great! My wife got me hooked on N&A and N&AXL and so I wanted to catch up on the episodes. Plus the only way to watch N&A Savage is on the app! So I signed in with my DirecTV info and boom, all the N&A episodes where at my fingertips. Then a day later I went to watch some more episodes and now they are all locked. I click the sign in button, I have deleted and re downloaded the app and nothing seems to work. Very upsetting, I was excited about being able to watch any of the shows at anytime but it isn’t working at all anymore..Version: 2.12.0
✓ Dont botherRequires you to give over your TV service subscription info and then we have to sit through and watch all the commercials what’s the point of giving over her your information if you have to watch the commercials that are only making the money you pay for the discovery channel on your TV and in the end up giving them more money sitting and watching to the commercials I thought the point of downloading the apps and everything was so you watch your shows without the commercials but if I’m gonna have to watch the commercials on my phone and use my data might as watch it a home I don’t need to waste my data or battery life for commercials.Version: 2.10.0
✓ What the hell?!The app set up was fine!! Why did you screw it up?! At least before I could see how much of the episode I had left to watch before clicking on it or if I’ve even watched it before. When I would click on a show it would start playing straight from there. Now it opens up another link, then loads the video, then I have to click on the video to get it to play, then I have to expand it to full screen. What type of moronic crap is this?! Is this the streaming version of common core math? What use to take two steps now takes 30 for the same result. Seriously, what brain child came up with this? They should be fired!!.Version: 2.17.0
✓ Great programming - HORRIBLE APPI cannot believe the team at Discovery would allow this app to be still in existence! It’s 2018 - you’ve gotta an app that appears to work like its 1999! Really folks, this is the worst app I have used on iPhone or the Apple TV 4K, blotchy video, commercials galore, and even the commercials are horrible! People at Discovery, WALK UP! You have great programs but put on such a low quality app, like putting a Mercedes Engine in a body of an old rusted out Ford Pinto and running around town in it waving to everyone! I cannot think of any other analogy! Please Discovery, pay attention to these reviews, you can do better!.Version: 2.10.0
✓ Picking up where we left offLike some other reviewers have noted, the app needs to be updated to save your place better. And it needs to not force you to watch another 3 minutes of commercials to even see IF you scrubbed to the right spot. I also have no issues with commercials, that part is totally fine, but as someone who actually buys time for clients on these types of services, I know the frequency of ads is badly misrepresented (way more than it should be). This really needs to be fixed. It makes me just want to record on my xfinity, download the show after it ran, and skip commercials entirely that way..Version: 2.12.0
✓ Can’t stream or watch any of my showsThe discovery go, animal planet go, TLC go, and food network go doesn’t work on my iPhone and only animal planet go and TLC go works on my Apple TV. I use xfinity and it says that is app isn’t part of the package. Spoke to my xfinity service and they don’t know what is wrong plus I have been placed on hold for your live chats and no answer for over an hour and a half and have sent request to your help people and no reply. Can you help me? P.S. I have already done the contact and sent in a ticket for at least and I have never gotten any response from any of your help team..Version: 8.37.0
✓ Streaming in 2007This app would be great if you got a DeLorean up to 88 mph and went back to 2007. But unfortunately time travel doesn’t exist here in 2021, and this app is terrible. It’s terrible on iOS, and it’s terrible on an Xbox. It wants me to continue watching episodes I have finished and they just stay there telling me to continue watching. The ads are ridiculous. There are more ads on here than if you watched it on TV. An hour long show takes way longer than an hour to watch. It’s almost as if they forgot they had this app and service so they stopped developing any updates that actually make it work like it should in the 2020s. Just spend a little time on your UI please!.Version: 7.8.2
✓ AdsGreat if you love to watch ads. Better hope it remembers where you left off otherwise you can either a) not watch the show or b) get ready for 10 minutes of ads to get back to where you were. It didn’t pickup in the bedroom where I left off in the living room (50 min into a 60 min show). I tried to fast-forward to the 50 min mark and when I hit play it took me back to the first ad block. 3 min later I fast forward again to the 50 min mark and it takes me to the second ad block. Long story short, I had to watch almost 15 min of ads to watch the last 10 min of my show. PATHETIC!!! I would give negative stars if possible. It’s also stupid that this is a show thats on both Discovery+ and Go. The newest season isn’t on Discovery+ (the PAID app). Y'all need to fire some people, get with the program..Version: 8.21.0
✓ TerribleI have had the app for about a week. It randomly doesn’t work - saying its only available to subscribers (which I am!). It constantly crashes making it not even worth trying to watch anything. When it crashes, you can’t go back to what you were watching, have to start from the beginning or try and guess where you left off. Oh and then there are the commercials, which take the same amount of time as the actual show. Just watch your on demand and don’t bother with this app. Can’t believe nothing has been fixed on it (according to the ratings, these issues have been ongoing for 6 months!)..Version: 7.5.2
✓ Please level the sound.I love the discovery channel! But Discovery to go has a very big flaw that is terribly annoying the sound level during the commercials is like 10 times the volume of the show. Have turn up the volume to hear show, and the everyone in the house gets woken up when the commercial comes on. So I mute it or have to scramble to turn it down. This needs to be fixed!!!! Sure it would be simple fix. And sure the advertisers would like to know that the commercials are being heard and not muted. Thank you.Version: 2.11.0
✓ Horrible app with WAY too many adsThe app gives an “oops” error and loses your progress fairly often. When you try to get back to the spot in the show you were watching, you have to sit through anywhere from 4 to 8 of the same freaking ads you just saw that last time you tried to fast forward. Just to get back to where you were before their app glitched, you may have to watch 16 ads. And, in general, the number of ads is insane, and they play the same ones EVERY SINGLE TIME! If I weren’t trying to catch up on Moonshiners from Season 1 forward, I would scrap this app in a heartbeat..Version: 7.6.7
✓ Tv provider glitchesI love the content but I have lots of problems with the tv provider staying linked. I frequently open the app to watch the latest episode of gold rush only to have it tell me that my tv subscription doesn’t include this network. So I have to unlink provider, deny access to tv provider in phone settings, go back in to the app, link provider, and permit access again. Once I’ve done that, it remembers that I do in fact still have the same subscription package I always had and allows me to indulge in my guilty pleasures… until it happens again the next day..Version: 8.0.2
✓ App designed for commercials not contentThe app crashes only during streaming of programs, commercials always work. When you try to go in to catch the last 10 minutes of a program after the app crashes, you wind up having to watch 12 minutes of commercials. I give up, and no longer care how a show ends. If the app crashes that's the end of the show for me. As if the Discovery network wasn't already bending over backwards to prove they couldn't care less about their customers, they've now locked out their PAYING customers, that have to get their service through Spectrum, from watching back episodes of most of their shows through the app..Version: 2.8.0
✓ Started off good...gettin sketchyWhen I first started using the app it worked great, could shut the phone off or close the app to open a text message and I could pick up where I left off by just going back to the app. That hasnt been the same for the last few weeks and now it doesnt even show that I started watching an episode after I start one. The continue where you left off feature from the menu has never worked, it deletes my favorite shows from my favorites list and feel like the commercials are kind of out of hand. Would give it a 1 star rating but its the only place I can catch up on some series I have missed so I throw it a bone for that..Version: 2.12.0
✓ Horrible App!! Way Too Many Commercials!!!👎🏻I'm really disappointed with this app. I don't mind a commercial or 2, but the amount of commercials in this app is ridiculous! I may watch 5 minutes of a show then a 3 minute commercial comes on. Then repeats this throughout the entire show. I'd really like to use this app because I'm away from home a lot and like the discovery shows, but the amount of commercials makes it almost impossible. This is why Netflix will eventually put Discovery and all other networks out of business. You need to keep up with the times. People want less commercials and more show. Just reduce the number of commercials and how long they run and maybe more people would use this app.Version: 2.14.0
✓ Great shows on discovery....I think?Ever wonder how many commercials you can watch in a row....I haven't yet found out because it doesn't seem like the commercials ever stop. I hear there are some new shows on discovery but I have no time to watch them. To busy out buying a new maytag, unwrapping a Reese's peanut butter cup or buying makeup. Took a few minutes to write this, going to go see if gold rush is back on yet. While driving my Ram, on the way to Boeing, with Crohn's disease to trade my Ram in on a leased Chevy truck for only $239 a month with $1500 down I drank a corona..Version: 2.9.0
✓ Crashes and Same Commercials Over and OverThe app frequently crashes and when restarted forces the show episode I was watching be played from the beginning and forces me to watch many commercials when I forward to the point where the app crashed. It seems to have many more commercials than other apps that authenticate with a cable subscription. It also plays 6 - 10 commercials in a row. The same commercials are often replayed multiple times throughout the show. Sometimes a commercial repeats within the same commercial break. As I type this review I am watching an episode of Deadliest Catch and a break of 6 commercials was supposed to play. Instead the app is stuck in a loop constantly playing the first and second of the six commercials. I would give it zero stars if I could..Version: 2.13.1
✓ It’s great but could be a ton better....The concept of the app is a great idea. It would be a great way for people to be able to watch TV on the go. I love the app, but it has room for improvement, a lot of room. The commercials are crazy. It might seem like it’s not to bad... at first. Once you actually try to watch something, you find that it feels like the commercials are longer than the show. It actually says that you can use the app to binge watch your favorite show/movies on the go, I don’t see how that’s possible. Thats a problem..Version: 2.12.0
✓ Apparently commercials are all that matter not the fansRecently downloaded a new update for the app it works worse now than it did before it was supposed to be enhancement and performance update but all I found was more trouble more problems and more commercials I would have paid two dollars for the gap just so that I did not have to see 45 minutes of commercials for a one hour show apparently discovery channel IT department or whatever department handles this kind of stuff doesn’t know what they are doing so I will soon be deleting the app if it doesn’t get better within the next 30 days.Version: 2.13.0
✓ Crappy Commercial systemI understand commercials are used to fund this experience, I would pay to watch everything with out commercials but Discovery doesn’t have that option... Now with that being said, the entire commercial system in place in this app and with the way they have this flow setup is absolutely trash... I have watched 4 seasons of gold rush and have had to watch the exact same commercials over and over and over again.. my favorite part is that 90+% are for a the OWN network, 5% for food network and remaining for other trash... beyond frustrating, time I just say screw it and go do something else.Version: 7.6.2
🙂 Discovery GO Positive Reviews
Discovery GO works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Discovery GO.
⛔ Discovery GO Problems
