9Round Pulse Negative Reviews

9Round Pulse App Complaints & User Negative Comments 2024

9Round Pulse app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using 9Round Pulse? Can you share your negative thoughts about 9round pulse?

9Round Pulse for Negative User Reviews

✓ Doesn't save WOJust spins after ending session. Tried everything to fix it.. just over this app don't bother....K&JackedVersion: 2.3.8

✓ TerribleDon’t even bother...use other more reliable and consistent apps. This one is useless!.Brewer96Version: 2.3.3

✓ Horrible- I want a refundThe app is a pain I cant rely on it Login failed all the time even with saved passwords I wasted 80 dollars on a monitor that foes with this app. This is horrible Fix it or send me a refund. The old system for 9 rounds was much better..ThisapprlysucksVersion: 2.3.3

✓ But, why?How is it that I can get an email with my accurate pulse info and then the app can’t track my workout without keeping my phone open? This app is actually pointless if you can’t get this feature fixed. I don’t know if this has something to do with Bluetooth or the app, but it should be fixed. Otherwise, I’ll just wait for my email summary..C.joetteVersion: 2.0.2

✓ App doesn’t work btwDoesn’t work.AqweryyiooadfjhvdeimnuVersion: 2.3.8

✓ HorribleThis app is so poorly designed and really frustrating to work with. You have to pair your monitor every time you come in, and my previous workout summaries aren’t uploaded. It would be nice to see all my workout summaries in one place within the app instead of getting emails. Also wish it would log progress and fitness growth. If you get home , you can’t do anything within the app because it asks to pair your monitor and then won’t let you get out of that screen. Super lame considering I pay $98 a month for my membership..Pookie3434Version: 2.2.0

✓ Works okAny chance you could have the app talk to apple health app when a workout is completed? Also showing the workout graph over the minutes during the workout would be helpful, ie a linear graph of where your heart rate is at a given point in the workout..SpencerdhgVersion: 2.1.1

✓ Won’t connectStill can’t get the pulse monitor to connect to the app. I’ve downloaded and reinstalled several times.Nickname00345Version: 2.3.9

✓ No Health connectionApp works, pairing is fine (just have the HRM turned on and wear it), but there’s no connection to the Health App, so you have to use a 3rd party app to track your workout if you want Move or Exercise points. Endomondo works well for that, but you have to start both apps....BattlewithinVersion: 2.2.0

✓ It is not syncing with my HR monitorHelp how do I get this to recognize my 9 Round HR. It is connected to Bluetooth abd so is app but the app just keeps spinning! Why anyone have any tips on how to fix this?.2 LAVersion: 2.3.1

✓ Doesn’t Work No SupportWon’t connect. Has never worked. Is there another 9round app that does work to the monitor. And the computer at the gym quit working, too..XthomgunxVersion: 2.3.9

✓ Couldn’t RegisterI couldn’t register, login, or send an email to reset a password. Nothing on the app worked..Rock RavnVersion: 2.3.0

✓ AppTerrible app for IPhones, does not connect and is useless to even try..9round123455Version: 2.3.1

✓ Won’t store workout in HistoryI use IOS. The App shows my at home workout on its Dashboard, but won’t store it in History. I’m very frustrated by this. I have done everything that tech support has suggested, but nothing has worked. ( it does work fine and record my History for all my in the gym workouts, just really need it to work for home workouts )too..SherileesVersion: 2.3.3

✓ Awful supportThis app gets worse and worse. Couldn't pair my Pulse monitor for months. Finally was able to about 9 months ago. Now with this latest update, my iPad can see the monitor in Bluetooth settings, but the app can't recognize it. On my iPhone, it works. But not with iPadOS as of about a week ago. Tech support has been no help. But there is obviously something wrong when the app works on iOS and not iPadOS, even though both devices can recognize the monitor under BT settings. No, tech support, deleting and reinstalling doesn't work any more than it did the last 10 times..Ibw3dihbfuhrbdbdehibfirhbfVersion: 2.3.8

✓ ⭐️⭐️⭐️Wish it worked on Apple Watch.Jennalb13Version: 2.3.9

✓ Worked for 1 dayNo problems when I initially set it up...everything worked like it was supposed to. The next day the app wouldn’t recognize the monitor was connected even though it was listed in my Bluetooth devices as “connected”. I removed the monitor from the download manager in the app and it never even shows up to reconnect it. I deleted the app, restarted my iPhone 7plus and downloaded the app again... download manager still doesn’t see it. I downloaded another app (Accurofit) because another reviewer suggested using it as it’s from the same developer. The monitor works great with that app, just not with the 9round app. My gf was never able to get hers set up at all..MrKev1nVersion: 2.3.1

✓ FrustratingSo much difficulty with this connecting. Have logged out, back I , deleted app, reinstalled, changed the battery, still will not connect . No point in having this if it cannot help you to keep track of grattate and workouts . Please consider upgrading this app.No posso puiVersion: 2.3.3

✓ The worstMy HRM works minimally at best in the gym. It would have been nice to use at home since in quarantine to follow/track calories etc. changed the battery and I can’t even get the app to recognize the monitor. There is absolutely zero help anywhere to address this. It’s really terrible because the gym/workout is great. Seems the technology would be the easier part..KML0903Version: 2.3.2

✓ Not syncing workoutsI have my 2nd of 4 workouts that show up in the app. None of the others show up. Seems like a common issue and yet the dev team hasn’t updated the app in a year. Disappointing. They need to honor the paying members of the 9Round franchise if they’re going to tout this app as a benefit of membership..J-SecVersion: 2.3.9

✓ App doesn’t even work.See above. :-/.MaeganrachelleVersion: 2.3.1

✓ Stop keeping records after a monthNo easy way to get tech support. Just registered workouts data for a while. Not worth the investment..ElsiediliaVersion: 2.3.9

✓ Doesn’t workThis app literally doesn't work at all. You can't pair the heart rate monitor and half the time it doesn't even allow you to sign in. At this point I think it's safe to say the development of this app was not successful and you need to go back to the drawing board. Take this app down and fix all the bugs before distributing a product on the market. It just makes you look incompetent and no sense of pride..I'm Batman BabyVersion: 2.2.0

✓ Doesn’t workThis app is completely useless. Your stats don’t download automatically or at all. If it’s not open it doesn’t record your workout and it doesn’t always sync to your heart monitor. I don’t even see the purpose in this app. I use to go to Orangetheory and their app was a lot better than this. Your workouts would automatically sync to the app without having to have it open..StecesVersion: 2.0.2

✓ GarbageThis app NEVER saves workout so who cares about pulse points. Garbage!.JOliveriVersion: 2.3.9

✓ UselessCant log in, cant register. App is useless.Poiuyt12908Version: 2.3.0

✓ Phone battery killerSeems that ever since I installed the App my phone battery keeps draining. It is by far the hungriest App on my phone and my phone no longer lasts a day. Must be talking to the chest belt all the time ?.Hils33Version: 2.1.1

✓ Worst Investment.I started using my belt in February. By the end of the May, I started having issues with the belt being accurate during my workouts. There was a lag in the monitor. I replaced the battery and was still having issues. After replacing the band, still no luck making the connection great again. The band was tight during workouts, to the point it was losing its elasticity. I switched the whole belt and monitor for a new one in November, then had to change the battery out after the first workout. I was able to workout once with the new band and have a good connection. I worked out today and my heart rate stayed in the grey the ENTIRE workout. This band was the WORST investment I have ever made. Too bad it wasn’t a money back guarantee investment. I will not be putting anymore money into the crappy product 9Round gym recommends..Lochan36123Version: 2.1.1

✓ Pulse vs MyZoneJust switched from MyZone to Pulse because my MyZone died. Pulse has a lot less functionality and seems less accurate in calculations. The history in the app from MyZone to Pulse is so much different that the value of the Pulse is really questionable to me. Since I just bought it I’ll give it a month or so but very likely at this point to buy another MyZone monitor. Everything else about 9Round is awesome, sad and disappointing that they switched to an inferior product and an inferior app..AntsdieVersion: 2.1.1

✓ Does not work with latest update on iOS 12.2App just crashes when opened since latest update.Eu4ria_Version: 2.1.1

✓ It doesn’t sync with iPhoneThis app has a lot problem to recognize the device ID.HashepsutVersion: 2.3.2

✓ Does this even workCant even pair it up to my iphone.MizzefVersion: 2.3.1

✓ Needs better supportIt works well for what it's supposed to do, but lacks support and smoother interface. Plus, typos in the pop-up ("Cancle") when it thinks blue tooth is not enabled. Just sloppy. Even if my blue tooth is on and I've already paired the monitor to my phone, I have to remove and re-add the device in the device manager of the app each time. Annoying. And yes, as other people have mentioned, I have to leave the app open and running for it to track my heart rate. Waste of my phone battery. And now, after weeks of using it, I can't get it to recognize my monitor. I've deleted and reinstao the app, but nothing helps. I went to the creators website and saw they have their own app, Accurofit. It works with the 9round monitor and app doesn't need to stay open. I've started to use that instead..TheresaM615Version: 2.0.2

✓ Cannot loginI cannot get the app to log me in or reset my password. It’s been very frustrating.BlueLineDoughtyVersion: 2.3.3

✓ Will not record workoutsThe app was great when it worked but now its only use is for real-time HR monitoring. At the end of the workout it just spins and hangs and doesn’t record the work. Disappointing.407girlVersion: 2.3.3

✓ Not workingThe app does not recognize my heart rate monitor. I can connect with Bluetooth. Disappointed as I would like to use it while doing my home workouts..**K.SVersion: 2.3.1

✓ This app needs some work!I leave my phone in my car to avoid distractions when I workout. The last several workouts, my pulse device will connect but will not track my workout on the app due to connectivity issues I’m guessing? Please look into this!.Doomer365Version: 2.3.9

✓ Needs workDownloading feature takes forever, if you close the app it stops downloading stats. App does not seem to download stats automatically. App makes sounds even when phone is silent, appears to be no way to turn sound off. App does not give you pulse points accumulated for the month. A menu would be phenomenal. The app is hard to navigate, random buttons take you to random features..Puddytat1Version: 1.7.1

✓ Not working, app does not recognize monitorApp does not recognize the monitor, even when my phone Bluetooth says it’s connected. Please fix this problem..172AnaEVersion: 2.3.2

✓ QuirkyHad to change my password to log in. Has some issues recognizing the device. Was wearing device and it worked fine. Did a quick 5 min shadow boxing workout and it tracked great. Then restarted app to see my cool down pulse and it had disconnected from device. Took me 5 minutes of removing and reattaching device to get it to find it again. Only worked after deleting device and reinstalling device on app. Please fix, think it would be great to use outside of gym for other fitness..DtrythkVersion: 2.3.0

✓ 9RoundIt won’t recognize my devise..Lsv coVersion: 2.3.0

✓ FaultyI’m a new member. The 9 Round main app is installed but I can’t access it because it says I need to be a member. I am a member but there is NO instructions on how to make the app work and sign in with my profile info and how to input my new gym membership, etc. Second problem. I installed the 9 Round Pulse to track my HR and workout, but the app won’t even open. When I press the app, it flashes on the screen then closes. Help..RockandarrowVersion: 2.1.1

✓ Terrible AppI have used this a couple times and the app fails to record workout. What a waste, should be removed from App Store..JsendVersion: 2.3.8

✓ Please fix to work with iOS 12.2Please fix this update I have just purchased the strap but it’s not working..LondonONVersion: 2.1.1

✓ Whyyyy???Why doesn’t it allow me to add my personal information! Without this step I can’t use the pulse device, according to a pop up note..Ladybuggirl182Version: 2.3.9

✓ Does not work with IOS 12.2Does not work with IOS 12.2 upgrade. App launches and the instantly crashes and disappears. Please fix asap. I spent $129 on my 9Round heart rate monitor and cannot use it to make sure I’m getting the right cardio workout that I’m paying for.....RoadIrnVersion: 2.1.1

✓ IPhone system update and app crashes..I ready enjoyed this app so for its only been 1.5 months. However, recently after my iPhone updated its version the app won’t open. How am I supposed to do other workouts outside of 9round? Fix this quick please!!!!.Nudayz84Version: 2.1.1

✓ Does not save workouts!!!!When I workout it does ok I don’t believe the HR is accurate however when I’m done it will not stop tracking and record workout it just keep loading and I have to close the app and my workout progress is gone and not tracked this is the worst part of this app!!!! Fix it please!!!!.AGIL04Version: 2.3.3

✓ DisappointedWhen I first started with 9round I used the Myzone heart rate monitor and app, I loved it! It synced all of my workouts whether I used the app or not. The only down side was not being able to upload if you weren't at the gym. Now, I have the pulse heart rate monitor and app, and I am not impressed at all. It does not make sense to me that the app has to be up and open in order for it to record your workout. Does the heart rate monitor it's self not store the information? Why does the app not sync with the gym's system to add the workouts that the app was not open for? It seems to me that if the gym's system can automatically send me an email with my workout summary it can send the information to the app as well. This app is highly disappointing! I was under the assumption that it was similar to the Myzone app, when in fact it seems like the app development was rushed in order to compete with Myzone. There is HUGE room for improvement with this app!.Missem828Version: 2.1.1

✓ Doesn’t workAPP DOESNT OPEN.AngelweengzVersion: 2.3.3

✓ Does not connectHow can you allow for this?.747bdar4Version: 2.3.8

✓ Trouble connecting my heart monitorLove the idea. Won’t recognize my heart monitor. No place to ask for help.Shorty 1983 1223445Version: 2.3.1

✓ Doesn’t track historySo I guess this app is only good for out of studio workouts. None of my in studio workouts show up in my history. Pretty useless app, I want to be able to track my progress while going to 9 round not what I do when I’m not at 9 round. Hope this improves but based on the review history don’t think they are putting anymore money into this app..TheJetBennyVersion: 2.3.3

✓ Health Kit Integration MissingI can’t seem to integrate the app with health kit..NomadizmVersion: 2.1.1

✓ The worstRecognizes heart monitor and then drops it. Connected to blue tooth on the phone, but won’t recognize the heart monitor. Probably wasted an hour over the last 2 days with this trying to stay on track with workouts and it’s been super frustrating. 9 round needs to give this app some MUCH NEEDED attention. It’s really crap.Not greattVersion: 2.3.1

✓ Love the gym.....Another bad 9round appCa’mon - 9round get it together... both your apps are not good - this one won’t connect the 9round monitor (tried new batteries etc) there was a time when it did work but that was a few years ago.... do something with those franchise fees!!.Bill KolectorVersion: 2.3.2

✓ ConfusingI got the app to pair with my heart rate monitor but why do we have to open the app and leave it open to have the app sync? Shouldn’t it just transfer from what is saved in the member portal. I used it once, I’m never going to remember to start it on the app let alone leave it open for the world to steal my phone while I work out. No history has been transferred or saved in the dashboard. Seems like it would automatically do that. I do not understand the reason to even have this app. If it worked just like the dashboard on the member portal then yes, until it does then it’s got zero use for me..Miche27Version: 2.0.0

✓ Disconnects when you navigate awayIt connects better than before but you navigate away from the app (a phone call comes in) before ending the workout then it disconnects the Bluetooth and you lose your workout data..DragonNinjaWarriorVersion: 2.3.3

✓ Hasn’t worked since the update last weekI’ve been trying to use the app since last April. It would only save my workouts about 50% of the time. Since the new update it hasn’t saved a single workout.KchanoldVersion: 2.3.8

9Round Pulse works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 9Round Pulse.