4.3
4.37873 star

Total 36 Negative Reviews

Healthy Savings App Complaints & User Negative Comments 2024

Healthy Savings app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Healthy Savings? Can you share your negative thoughts about healthy savings?

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Healthy Savings for Negative User Reviews

Unbelievably badIt’s hard to exaggerate how “buggy” and difficult to use this app is. We should all complain to our insurance providers. They have to be able to do better than this..Version: 2.0.3

Not useful where I live & needs filterI know this is just a pilot program, but I’d have to go out of my way to an Acme to actually use it. I also don’t like that I have to click into all the offers to find that they’re only for a bunch of stores I’ve never heard of. It should only show me offers that will actually work at stores within a certain radius of my location. I wish that fewer of the products featured were sugary processed foods—to be able to filter by dietary preferences or at least by product category would be helpful..Version: 1.2.4

Healthy Savings RewardsI set up my card last week when I received it in the mail. I checked my balance and then tried to use it at Cub on my fruits and vegetables and it didn’t work. That was embarrassing and frustrating. I have tried calling to get assistance. I am on hold for a long period of time. I gave up that afternoon. Disappointing..Version: 3.0.52

Not really “healthy” food; hard to find items in CAThe coupons are NOT for HEALTHY food. This is a load of crap. If you want coupons for Zevia soda as opposed to Pepsi and want to pretend loading up on energy drinks, protein shakes, wow-butter and sour cream is healthy, because the healthy savings app is calling the items healthy, get this app. I wasn’t going to write a negative review until the new item this week is full sugar trashy energy drinks. It’s the same brands every week and all the coupons are for processed garbage. Yes, you can get one dollar off 4 healthy items: eggs, chopped kale, apples or carrot sticks. THAT IS IT. That is if your local Albertsons carries that specific brand, which mine has the eggs but not the produce. Throw this app in the trash with your microwave popcorn and TV dinner where it belongs..Version: 2.0.22

Not worth the time to downloadThere are no real savings on healthy foods. Just pre packaged, already overpriced snacks that I don’t use. Very disappointed. I thought this was a great idea to persuade people to eat more healthy, but sadly, it is not..Version: 3.0.40

Boo hissI haveTried using this app several times, it’s complicated, not user-friendly, and I usually end up just deleting it. It’s too bad, because it sounds like a great idea and it be awesome if it was simple quick and easy to use!.Version: 2.0.16

Submitting card numberIt’s impossible to submit card number etc. when the keyboard pops up to input the numbers it covers up the screen and then stays there indefinitely..Version: 2.0.6

Doesn’t workCant tap anything. Deleted. Redownloaded. Tried similar app. Rebooted device. No luck. Not useful if can’t scan items in store to see if elegible product..Version: 3.0.40

I have three kidsI registered one card. But it doesn’t allow for me to add cards due to there is more than one child in the home..Version: 2.0.10

App doesn’t workThis app closes ever time I try to see the Food Saving offers. Worthless when you’re at the store shopping..Version: 2.0.21

DisappointedHas never worked for food in 10 months so I don’t know if the program is that bad or my card doesn’t work.Version: 3.0.36

Program is a joke25 cents off sour cream!? Seriously? That’s what I downloaded this app and got all the hype from my insurance company? Benefit my eye. PS granola bars and dried fruit snacks aren’t healthy. They’re just carbs and sugar. If you don’t know these things I can’t help you. Speaking of no help did I mention this app and program are a waste of your time? Just read your weekly store ads for way better deals on food that’s actually healthy. Can’t believe somebody got paid to make this lame “savings” program..Version: 3.0.27

Doesn’t workI have never been able to use it because it just sits there loading with circle icon indefinitely. Nothing can be selected even though you can see options in the background. It would be nice if it actually fid work because having to go through the website is such a hassle..Version: 2.0.7

Fix favoriting and add searchThis app does the most infuriating thing: when you favorite an item by swiping, it automatically jumps you back to the very top of the list. Then you need to scroll back down to where you were, getting so frustrated that this is the 5th time you’ve had to do this that you scroll too fast and end up at the very bottom, past the place you wanted. Also, there’s no search feature. That would really improve usability..Version: 1.2.4

Limited optionsFood options are limited and not many to choose from. And lots of high carb items and also gluten. And when clicked for fruit It wasn’t available at my grocery store. To be able to select a favorite grocery store so you only see options for that store vs a store you’ve never heard of would be nice. Also the savings isn’t much.Version: 1.2.4

Poor serviceTook me two months to get in website even called several time. App wouldn’t let me on even after changing password several time!.Version: 3.0.52

Wish it worked with Apple WalletThis is a great program with great savings, the only downside is that you can’t integrate your saving barcode into the Apple wallet. It would making using it more efficient..Version: 2.0.9

Saving?Where is the savings? I logged in and opened the app to find 18 coupons. Only 2 were possibly usable. When I got to the store the coupon brands weren’t on sale and it was just cheaper to get the normal store sale than to use this app. Says fresh fruit but there was not one single fresh fruit or vegetable coupon in the app to use. Also since when are dried fruits full of sodium and added sugar healthy? I was excited when I saw this since I do like to save money. I also like to save time, however this app does not neither save money or time. Seems like it’s just another person trying to prove they need a job and come up with another pointless thing..Version: 2.0.6

Gotten worse over timeLess and less items each week. I would love more stores in my area. I wish there was a way to suggest stores to add. App feels cumbersome overall and a lot of quirks..Version: 2.0.2

What happened?I’ve been using & enjoying these offers for a year, & suddenly I can’t see the offers anymore. I’ve sent 2 emails in the past 2 weeks & haven’t gotten a response. What’s going on?!?!.Version: 2.0.2

Buggy, Bad UI/UX, Few CouponsThe options for selecting a store to load the available coupons are: 1. Using Location. This yields no results, despite me living 2 blocks away from a Kroger. 2. Entering a location manually. This has worked once, but not since the first time it worked. Upon successfully loading and selecting the store that I do most of my shopping at, I was shocked to see that there were only 33 coupons available. This was kind of surprising to me as this program was advertised as having up to half of the stores inventory in coupons. Additionally, the coupons that were available were for more expensive brands, that barely made them the price of store brands or generics. No loose produce like lettuce, tomatoes, carrots. Only fruits available were a bag of Sunkist tangerines. Tremendously frustrating and an irritating waste of time. Read reviews from the past year with similar issues, surprised that these issues seem to be persistent. Was genuinely excited to use this app and program, hope it improves with time..Version: 2.0.2

What a jokeSo what store can I shop at and receive benefits/ use this card? Walgreens, CVS wow. Come on, no one grocery shops at these places. If they do, I am not them. Can we use it at a farmer's market? No, can I use it at a local coop? No. From this point of view, it looks like you want to track people, and also, it feels like big pharma is in bed with our food distributors. Just a joke…...Version: 2.0.393

IssuesThis app just stalls on the front page. I’ve deleted and downloaded again and still same problem!.Version: 2.0.2

App Not Useful NowI am using the App on a current iPhone with the latest iOS. The scanner does not work. For the OTC items, the app no longer list products that are available at stores. The online ordering at Walmart does not list the items that can be purchased with the benefit card. The food items listed are of dubious health value, I.e., various carbonated soft drinks. Or are discounts that do no bring to cost of the expensive designer items down to where they couLd be considered competitive with low priced options, I.e., eggs are eggs. It appears to me that the insurance industry is teaming up with some corporations to prey on Medicare beneficiaries..Version: 3.0.27

Agree with false advertising!There are few options, and none of them are available where I live. I want discounts on fresh or frozen fruits and vegetables. Also brands of healthy food brands generally available, i.e. oatmeal, cereal, etc. Those are never on the app. I do appreciate the yogurt..Version: 3.0.30

Not worth the time.That was 30 minutes of screwing around that I’ll never get back. The app is Buggy and inefficient. Worse, the Healthy Savings program seems to have little actual value..Version: 2.0.25

Cannot place orderTried many times many ways and still cannot use this!.Version: 3.0.52

DisappointingAlthough it’s a good program I find it confusing and difficult to understand why there are two parallel apps to meet the same needs. I have “Healthy Benefits” and “Healthy Savings” one, Healthy Savings (HS), seems to have removed or replaced the Healthy Benefits (HB) app. For now, the only way to access the HB app is to go to the list of apps, as I can’t seem to get an icon onto my screen anywhere..Version: 3.0.45

Swing and a missI’m sure ya’ll are a well meaning group of people, but you just made an app that helps with grocery costs for the HIGHEST cost stores. I already don’t shop anywhere this program is valid because they are already too expensive. If you want people to get onboard, make it valid EVERYWHERE groceries are sold..Version: 1.2.4

DisappointedI was so excited to receive this card but after downloading the app and reviewing the discount offer’s, there isn’t any fresh fruits or vegetables. Super disappointing to find only a couple of discounts and nothing fresh. There is high priced soda, cereal, granola bars, sour cream and toilet paper. A couple other processed junk items but nothing useful. What’s the point here? Don’t waste your time..Version: 3.0.28

Can’t get passed LoginTerrible Login process. I try to type in my email and a password, but it does nothing. I can’t scroll up to see even if it’s accepting my info in the input windows. Never experienced any app that makes the log in so difficult..Version: 2.0.6

Frustrating AppIt is impossible to activate account with mobile app. The keyboard pop up covers everything and u can not see what your entering. So frustrating not worth the saving..Version: 2.0.6

False AdvertisingThe information I received about the Healthy Savings program claimed that I would be able to save roughly 60 dollars a week on healthy food items, like produce. I was so excited because I primarily only eat fruits and vegetables. However, the products offered by the program are mostly useless, and they are too expensive to justify getting for the 50 cents or dollar you might save. (A dollar off a $40 pack of soda? No thanks.) The only “produce” I have been offered so far are expensive apples with only 50 cents off and dried fruit packets that aren’t even available at my local store. There have been no offers on vegetables at all. I save nothing with this program. I feel scammed because the only reason I went with my healthcare program (which offers HS) was to access the Healthy Savings program..Version: 3.0.25

Typical Corporatist promotion of over processed foodAs someone who really eats a lot of produce, this app is a joke. It’s supposed to promote healthy savings, but in typical corporatist fashion it promotes branded self-proclaimed health foods. I scrolled through the entire app and found only one coupon for real, actual produce: baby carrots, which are actually heavily processed. So if I want to buy whole fresh fruits and vegetables, the items that would truly be health-promoting, I guess I’ll be paying full price. No wonder Americans are among the unhealthiest people in the world. If a bunch of “experts” think this stuff is healthful, we’ve got far bigger problems..Version: 2.0.9

DisappointedThe rep at my doctors office entered incorrect email address, she advise me that the email address cannot be updated therefore I’m unable to use the app.. I attempted to contact solutran for assistance but they lost only a physical address. No phone #...Version: 2.0.0

Not worth the troubleNice idea in theory, but after a couple of years trying to use it, I’m giving up on this whole thing. A lot of the food isn’t even healthy, or it’s stuff I don’t want, and cashiers usually can’t even make it work. Over the course of the first year, I saved a total of about $20. Not worth the hassle.Version: 3.0.27


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