- 94.9LEGITIMACY SCORE
- 95.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Bnft App Complaints & User Negative Comments 2024
Bnft app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bnft? Can you share your negative thoughts about bnft?
Please wait! Bnft Facebook comments loading...
Bnft for Negative User Reviews
✓ This app is terribleI’m used to the New York app which is way better. You guys only approve of CHEAP non name brand products. Which is ridiculous and sad! Just because we receive WIC doesn’t mean we should only be allowed to buy the cheap nasty things! Don’t mean to be rude but the food quality is not good! Maybe I’m used to the good quality name brand things but it shouldn’t just be a NY thing. You guys need to redo your benefit app because it doesn’t give you a list of what products you can specifically buy on the app like the NY one. It’s like you have to guess and be get the products wrong a bunch of times before you know what food you guys approve of! Then you guys don’t have stores that tell you what item is approved for WIC ! Like get on that !.Version: 2.0.6
✓ Does not give accessIt was working fine for a couple months but now it has been about 2 months that it doesn’t give access it says it will send me a text or a call to verify and I never get a call or a text I have to click forgot password and create a new one so I can access my account every single time.Version: 2.0.9
✓ What happened to scanner?I love the app but since update I can not use scanner and I have to type in codes. Much easier when scanner worked. Now is not the time for it not to work. As wic has had so many changes what used to be cover is not now. So I like to scan just to make sure. Can you fix app so scanner works again. I’m not only one I see that it’s happen too. Thank you. I plus I do like how it shows you what you have and have left. Also better than paper because you don’t have to get everything at once just what you need at moment..Version: 2.0.7
✓ Same issue as other usersI am experiencing the same issue as other users where I cannot see anything that has been typed into the email or password field and even if I do type it all in then press sign in nothing happens. This is very frustrating when trying to check the balance on my account! 😡.Version: 2.0.0
✓ Fix this app please!!!It’s a hit or miss if it even works!!! It’s extremely frustrating when the app doesn’t work. It’s worked twice all the other times I’ve used it it gives me an unknown error. I cannot see anything and sadly I do not have what I can get memorized. Please someone fix this app!!!.Version: 2.0.8
✓ Can’t see to log inI’ve uninstalled and reinstalled the app several times and it still doesn’t show anything you’re typing to log in. You just have to guess. Also, the “locator” is never for the right store which is alright I guess as long as you know what you’re looking for. Plus the barcode scanner still works. But the not being able to see when logging in thing is annoying..Version: 2.0.0
✓ Eh..could be better.I mean I’m grateful for this app to help tell me which products are wic qualified and which aren’t BUT the scanner doesn’t work (big inconvenience) so I have to manually enter each barcode for every single product until I learn what’s a yes and what’s a no. So I’ll give two stars and update when they fix that..Version: 2.0.1
✓ HorribleCant see to type out email or password to sign in. Takes me 10 times to try to sign in because it’s just a blank box. Had to change my password several times because it keeps telling me it’s wrong.... I can’t see!!! Takes forever to load. No wonder why it has such horrible reviews. Fix. This..Version: 2.0.0
✓ WIC products are often declinedThings such as milk, and bread, are often declined. When I show the store manager my app which shows we have some on there, they just say, “I’m sorry.” That’s why you often see 2 gallons of milk available on the app, yet we are paying for milk..Version: 2.0.9
✓ Cannot update phone number- LOCKED OUT!!God forbid you have to change your phone number. This app and all of its features insist that they verify your identity using a single phone number- they will let you update your password with only your email address- but not your phone number. And when the only way to access your account is to change your password, because you cannot change your phone number- and of of course calling customer service was NO HELP!! They were supposed to reset my account- but I still have not been able to resolve my issue. I have no access to my old phone number and cannot change it without being able to access the phone number! FIX THIS NOW!! I cannot use my benefits without access to this app to know what I have remaining!.Version: 2.0.9
✓ Treat the lower class better…It’s so hard when I budget for groceries. Plan a 30 minute trip one way! To get fresh veggies/fruit and the app just doesn’t work. I CAN’T access my farmer’s market benefits without this app. I’m out $60 plus the gas it took there and back. It’s hurtful to be offered extra help just to not be able to use it. I also called customer service. They didn’t even know we needed to use a separate app for farmer’s market benefits!!.Version: 2.0.9
✓ Benefits never upload onto the app on the 11thI’m so grateful for Wic but this app kills me. Almost every 11th the app never shows I have benefits available. And months like this month the benefits for my son change and I don’t know what I can or can’t get... it’s really annoying..Version: 2.0.2
✓ Dimes it works, sometimes notThis app is extremely finicky when, if ever it’s going to work. It freezes a lot. I’ll sign you out as you’re in the middle of doing something with it, in the first place, it tends to be rather on the slow side too, despite having a strong connection to the Internet, as far as the basic operation, it works information a list of yoghurt, is that every brand I scan not accepted. This would save time, frustration and money.Version: 2.0.9
✓ Log in issueI have used the app since it came out. This past update is it allowing me to log in. When logging in it no longer displays what I am typing. The app looks like it is some sort of sleep mode, not as bright of a screen as normal..Version: 2.0.0
✓ Can’t see what I am typing when logging in.I’m actually color blind and after always getting logged out after every use. Typing white letters into a white background is impossible for me and my sausage fingers. Also the scanner barely ever scans anything. So I have no idea what I can and cannot grab and get out the store. Makes a hour shopping trip into a full day event..Version: 2.0.0
✓ Don’t like the new updateI recently got this app about a month or so ago and it was fine. Now when I go to login. I can’t see my email address or password as I type it out..Version: 2.0.0
✓ Impossible to useAt the initial launch of app it seemed to be a good idea but the lack of tech support to fix the login issues is disappointing. Unable to use app, constantly states passwords are incorrect only way to open app is to reset password. You can’t see the login info while you’re typing it in. Absolutely tacky.Version: 2.0.0
✓ Blank appSomething is wrong with my app, it keeps showing a white/grey screen with nothing on it, I’ve turned my phone on off, and my app is up to date, please fix because I’m not able to see anything.Version: 2.0.8
✓ It keeps making me re-sign in.I wouldn’t give this app one star So I sign in with my password and email. And while I use the scan it after like 4 scans it signs me out I hate this fix this ASAP. This pisses me off. And when I go to see my benefits a msg pops up saying ERROR. this is stupid.Version: 2.0.9
✓ The app needs to fixedLately the app does not show what brands are available to buy. Also keeps logging out. Even when coming to scan the usual items that i purchase on wic, it says they're not supported by wic. Please fix this..Version: 2.0.9
✓ FrustratedI’ve had this app for over a year, maybe even two! But now since the update I can’t see my email address when I go to log in, I also cannot see my password as I type it. Needless to say, last night when I tired to log in at Walmart to check my balance, I couldn’t log in at all because of this. Very very frustrating. Do not recommend. Fix this..Version: 2.0.0
✓ Can’t fix problems!My problem is the app has my phone number wrong so when I log in an they want to send me a text it goes to someone else and it won’t let me change the phone number. I’ve called local Wic office, called number on back of card (which is automated) and no one will answer and fix my problem! I tried to report as problem on app site and again it wants my phone number (which app shows the wrong number and won’t let me put the right number in) !!! I deleted app and reinstalled and got on computer and tried regular desktop but still has wrong phone number! Would be nice if customer support had live agent..Version: 2.0.9
✓ Love but Just UghhI really love this app but I haven’t been able to use it for the past 2 months. Not sure what’s going on but this is really inconvenient because I have tried other apps to use and can’t find one that’s compatible with my state so I have no way of knowing how much benefits I have left. No one keeps those little receipts and they’re easy to lose. PLEASE GET THIS APP UP AND RUNNING AGAIN!!!!!!!.Version: 2.0.6
✓ TrashThe app was working just fine until 2 weeks ago and now you can’t see or sign in. Something is definitely wrong and need to be worked on. Uninstalling.Version: 2.0.0
✓ Can’t log inLike others have mentioned, after you set up your account you can use the app but when you try to get back on the next it wants your email and password again which you can’t see and it keeps saying it’s incorrect - how hard can it be to fix this solutran????.Version: 2.0.0
✓ Why can’t I loginI cannot see the letters I am entering to login and it keeps telling me my password or email is incorrect. I reset the password again it allows me in the app as soon as I log out and I try to login again it tells me incorrect password again. I have done this more than five times. I don’t want to delete app and then download again. Please fix this..Version: 2.0.0
✓ Turn off the dark mode and turn on the light modeSo I have seen lots of reviews about this app not working with the new iOS 14 update. I was having the same problem until I turned on the light mode the app does not work under the dark mode..Version: 2.0.0
✓ Cannot See Login InfoSince updating to iOS 14, I can no longer see the letters for my email or password as I am typing them into the login fields. I have also tried numerous times and it keeps telling my credentials are incorrect. I have been using the website, but it does not very good on mobile device..Version: 2.0.0
🙂 Bnft Positive Reviews
Bnft works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bnft.
⛔ Bnft Problems
