Shop: All your favorite brands App Negative ReviewsShopify Inc.

Shop: All Your Favorite Brands Negative Reviews

4.8198 star

Total 105 Negative Reviews

Shop: All your favorite brands App Complaints & User Negative Comments 2023

Shop: All your favorite brands app received 105 complaints, negative comments and reviews by users. Have you ever had a bad experience using Shop: All your favorite brands? Can you share your negative thoughts about shop: all your favorite brands?

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Shop: All your favorite brands for Negative User Reviews

Amateur Hour!I used to like this app but two things have changed my mind completely. First, the fact that I have to delete my entire account and open a new one just to change my email address is absolutely ridiculous! Clearly ease of use for customers is not a priority. Second, after doing that and putting in my new email address, the app asks me to verify my account via the new email. I have not received any verification email! Now I can’t see the order I just placed! This is a terrible, amateurish setup! Once I can cancel my order I’m going to delete my account and this app permanently! There’s too many other user-friendly delivery tracker apps to put up with this nonsense! UPDATE: April 30 Shop’s Support Team is terrible! They couldn’t understand my issue so I had to explain it over and over! Then they said they had no way of locating the order I placed THROUGH THEIR APP! The fact that this app allows you to place an order and have the money be taken out of your account before they even verify your email address is a very shady business practice! The fact that there is no password creation is also troubling. I have asked the support team to delete all traces of my account in their system. There’s just too many red flags here!.Version: 2.53.0

Veriy for legitimte website before collabrationThere were website named "luxury sheeny" which are promoting your app name to track the orders and didnot reply any of the emails related to tracking number. That was scam and want to give heads up you should check on your behalf too. Thanks.Version: 2.26.0

Best I can say is this app is…odd.I’ve been forced to use this app a few times to track a shipment from a company I like which uses this app to track my shipments. Each time I jump on board and try to trace all of my outstanding shipments to see if the app has improved. The concept is good, but the actual tracking is strange. It tracks the packages accurately in time, but not location. It will show my packages all over the country and even out for delivery in a random location. The item will actually arrive at my doorstep as indicated, but their mapping shows the location across the state or even across the country from where it actually is. I got fooled the first couple of times and contacted the shipper, but then realized it was only the app screwing up location tracking. Weird bug that hasn’t been fixed over the past couple of years so I guess it doesn’t bother anyone but me, lol. Three stars because it actually tells me when my package is arriving and notifies me when it does. Only three because I don’t like the initial moment of panic I get when it tells me someone three hundred miles away is about to get my kid’s Christmas present..Version: 2.83.0

Tracking not up to dateNice concept but if the tracking isn’t kept up to date compared to the courier apps then it provides little additional benefit. I had two parcels, one with DPD and one with Hermes and the tracking was way behind the courier apps. DPD shows driver in transit near me and which delivery number you are - nothing on Shop. Still showing 4 hrs away. Parcel delivered, no update in Shop - still showing as 4 hrs away. Hermes parcel app shows more detail on sorting centre arrival, out for delivery today. Nothing on Shop. Still showing as just ‘in transit’. Concept really doesn’t work if you can’t get up to date / realtime tracking..Version: 2.49.1

Not accurateI purchased clothing from a store back in March. It’s now October snd they still haven’t arrived. The app says they were delivered, but fails to provide an order from the supplier. The supplier email attached to the app doesn’t even let me email them to ask questions. I have yet to see what this app has even done. My second purchase from a supplier has been pending for 2 weeks..Version: 2.13.1

Useless avoidThis app is useless. It has never worked properly and doesn’t track anything it just wants to promote goods to purchase. I have just tried to log in 3 times and it sends a link to click on and confirm your email address which seems fine, but the result is always the same you have to start all over again putting in your details and obtaining codes to enter into little boxes then when the request confirmation email is sent you have to start again from the beginning. I gave up trying on my fourth attempt. Avoid this if you want to keep your sanity..Version: 2.52.0

New Update Ruined EverythingThe review I wrote before this one was a five-star review raving about how simple, efficient, and amazing this app was. But the new update made things way more complicated than they had to be. The new update involves the app not only promoting shops over tracking orders, but now the organization of my orders are completed messed up now. It used to be that all my in-progress orders would appear at the top of the list and all my delivered orders moved to the bottom (since they were delivered, I don’t have to look at them anymore). This was perfect. Now the update has messed up the list and my orders are categorized based on the date I placed the orders, so some of the preorders I have been waiting on that used to sit at the top of my list have been moved so far down the list (literally months and months and MONTHS ago) I have to scroll for a bit of time to find it. The list of now a confused mixed of “delivered” and “in transit” orders. And there is no way to change it. Overall, I am so disappointed that this app prioritized promoting shops and in doing so sacrificed the easy of use for its loyal users..Version: 2.47.1

You are awfulI put an order through and my country wasn’t on the list but shop pay still put the order through and told me to pick up order in Belgium when I live on the other side of the world. I now have to fix this mess. Don’t use them can’t get a simple order right. Thanks is for getting it wrong wasting my time and spending my money..Version: 2.61.0

OK if you are in the US!This app is a real winner, unless you live outside the US, and purchase items from the US. I do this regularly, but the shop app takes the first port of call in the US and reports it as delivered. In my case, living in Australia I expect this item to go thru 2 or 3 US points before shipping to Oz. May be 3or4 weeks till it gets to me. Makes the tracking function useless here. Other than this, good app. Would be overjoyed if this could be fixed..Version: 2.49.0

Never deliveredThis product does not exist....the company is a fraud ...stay away..Version: 2.13.2

Typical made in China rip offSaw the add on Pinrest with the video showing a big machine swinging a 4 year old girl n been unloaded from a truck by 3 Chinese person and thought the deal was really good especially after getting 40% off the asking price so I decided to buy ($76US=$106 Au) it for my can imagine my big deception when I received a small toy in a shoe box size at a scale of 1:24 when it was advertised as a 1:8 scale!!! Went on eBay and saw the same one for $43 AU so got ripped off $60!!! The one they falsely advertised was for sell on eBay for $1120Au...typical Chinese fake advertising!!! Don t buy ,don t recommend it...and also you cannot contact the seller thru any means even thru PayPal!!! Buy Australian or American or European but don t buy anything “made in China” or you ll get what you paid for!!! Rubbish!!!.Version: 2.15.4

ScamBuyers be were, they don’t seem vet the companies they are letting use this service and no way to communicate this with them. It’s a terrible portal and waste of time. I dealing with this company telling they are out of stock when there website tells its in stock and they inform me they are refunding me. This is the reason they haven’t sent out my items on time. They tried to call me but won’t send and email until I emailed them asking “what’s going on with my order” only to receive more phone calls with no voices messages. I thinking they are scamming me and they are using this tracking service to do it..Version: 2.38.0

Lego not official looking brandNot like lego brand looks similar. Package badly damaged. I will not be purchasing of the supplier again.Version: 2.48.0

Not usefulFedEx tracking shows me all the details from the last week. Arrive shows my order but says it hasn’t received any tracking info. Useless and is being deleted..Version: 1.2.10

Don’t want to use my Google account...Opened up the app, and it asks me to log in with Google. I don’t use my Google account and don’t want to connect it to the app, but I don’t see a way of bypassing that....Version: 1.0.1

Doesn’t show tracking informationI was advised by an online retailer that I needed to download this app to track my order. So I downloaded it. The order showed up ok on the app with status “Order Placed”. I then received an email from the retailer that it had been sent then an email from DPD to say they’d got it, however the status of order on this app never changed. My item arrived a couple of days ago and still said Order Placed, I had to mark the item delivered myself. So what’s the point of this app if it doesn’t give you delivery information as it says it does?.Version: 2.16.2

Was way more intuitive when it was called Arrive.Really don’t like the new version.Version: 2.0.0

One big adWas super happy with the app and how easy it was to track everything through it, and the amount of ads in it was totally fine - I’d say maybe a 70/30 split for orders you’d placed and ads. Now it seems like it’s an 80/20 split, with most of the app being ads so that you can “continue shopping”, and the order visibility has been scaled right back. It’s a shame, because this was a great and genuinely useful tool. Now it’s not really all that much more effort to just search emails for tracking details..Version: 2.49.1

“Are you sure option”Good app to keep orders but would like it to have a “are you sure option” when placing orders. Too many times I have accidentally placed orders because it pays immediately.Version: 2.35.1

App opened my phone to scammersSince I installed this app and bought through it I have had scammer text messages daily. The first 2 specifically were phishing using the fact that I had a delivery coming. This company needs to check their backend safety. My phone number is now wrecked w trash coming in constantly. I have since deleted my phone number from the app (which it will text you delivery info on - not worth it) and I recommend not using the app. The store didn’t even say they would look into my complaint. It was all run by bot with no care. Poor. Something has gone wrong. Watch out. It could happen to you too….Version: 2.35.1

Tracking information not up to date***UPDATE*** I received a response from the developer stating “Our app helps customers to connect with their favourite stores and coordinate deliveries in one easy place, but you’re NEVER REQUIRED to use Shop to track your orders.” THIS IS FALSE and a lie! I have screen shots of the companies website and emails confirming you must download the app to track your order. I confirmed this on the phone with said company as well. It is one thing to have an app with bad UX and UI, it is even worse that you go through emails to find the data required to perform your API and the retail stores require you to download this app to verify information. It is a whole different level to gaslight a customer and lie about your product to save face in PR. This is one of the first reviews I have ever created and I will continue to post about this until you sort your mess out. I only downloaded this app as I was forced to in order to see where my packages are. It gave me no information on this status, even though some had been delivered to my house weeks ago. It is a total waste of time. Deleting now as there is no need to let a pointless app have access of my emails..Version: 2.68.0

Latest update killed a great appI loved “arrived” and used it all the time. The new name/update has killed everything good about it. I can’t even tell what’s in the package that’s being tracked anymore, nor can it link me to the email it’s pulling tracking info from. So I just search my emails again. For example, it can tell you something from amazon has shipped, but not what it is. Something the old app could - it used to even link you to the order. Not anymore..Version: 2.0.1

Do not trust thisI ordered something through this app, they take no responsibility for the people the work for as long as they get a fee it’s clear they have no customer service value or human value. I ordered something through SHAINYUKK and this was never sent! I have not been able to contact the app and the website for this shop has been taken down. I have children and this store prayed on insecurity to gain money and this app clearly does not care!! I thought doing it through this app would be safe and make naively thought I would be protected. This in not the case! Do not use unless you want to be blind-sighted and Manipulated into feeling safe! No care for the person on the other side of the screen. I DO NOT RECOMMEND! If it’s not PayPal I wouldn’t use it.Version: 2.58.0

Waste of timeApp promised to track all my shipments. Finally said items shipped but nothing else. Received items days ago and app still just says item shipped. So much for tracking package as promised. Don’t waste your time on this useless app..Version: 2.53.0

Tracking Updates are Non-Existent and InaccurateI downloaded this app for the holidays so I have a place I can check and see when I can expect all of my packages to be delivered except it hasn’t been working... I don’t know if it is a problem with the carrier or the actual app but I ordered a gift way back in the beginning of November and while I’ll admit the company was extremely slow in getting it out, once it shipped it said it was in the same location for over a week. I reached out to the company who I ordered the gift from to ask if there had been some kind of glitch and didn’t ever get a response from them. Yesterday, exactly a month later I received my package. As of right now, I’m waiting on another package and having the same issue. Again, I’m not sure whether it is this particular app or the carrier (UPS, USPS, FedEx, etc), it may even have something to do with the influx of orders due to the holiday, but it kind of defeats the whole purpose of having this app and being able to track your packages. I will say however that I love the fact that you are able to see all of your purchases and (supposedly) be able to track them in one place..Version: 1.2.7

Didn’t workI think this could have been the fault of the company I ordered the item off but I was not notified as I specifically requested of the delivery day. 9 days after delivery the app still shows the item as not delivered. The item was extremely heavy and so re delivery was not an option, weighing around 100 kg By pure luck I was in when the delivery company arrived and not ready because of this causing a frantic few minutes trying to take delivery and in the process upsetting the delivery driver who showed his displeasure with rudeness. I specifically requested to be notified of a delivery day for this reason which was not done..Version: 2.37.0

Not a way to deliver a parcelI ordered a pack of two magazines from Premier, believing that they would come in a plastic wrapping. However, when the parcel arrived, all four corners were worn open and one half of the long side of the packaging was open. All the corners of the magazine pages were bent and frayed, as if they had got really wet on their travels. As I was going to send these two magazines of HM Queen to friends in China, I am not sure what I should do because I feel that it would be an insult to send them in this condition. Should I perhaps return them to Premier, hoping that they could send me two replacement magazines but this time packaged properly in waterproof plastic wrapping?.Version: 2.85.0

Haven’t received my item yet not sure whyPlaced an order for an oil slick (rainbow) coloured compact jet lighter around half way through December 2020 and still haven’t received it I’m not sure where the company or the place that sends out the orders is located and if it is being delayed as a non-essential item since it’s just a lighter and had to pay around $27-$28 AUD for it which I am gonna give to my sister who collects lights as a Christmas present or now a late Christmas present, honestly I just wanna know if it’s in transit or in a warehouse somewhere since the app just tells me that the order has been placed with no other info, seen the add on Instagram and thought that it would be a cool Christmas present, but can’t really put blame on the company for delayed shipping with Corrona and everything, apps pretty cool though.Version: 2.16.2

Mr Gordon Baggett ..To Mr Yang building 1 Nanning logistic centreYou sent me 2 bottles of rose cleansing oil I ordered the skin serum for skin tags and age spots . After having paid and waiting 2 months for it to arrive I am bitterly disappointed I have finished 1 bottle of the rose skin cleansing oil which has not achieved any of the claims you have made please make amends for this error by either refunding or resending me the correct items within a reasonable time limit , I do not want to seek legal advice but if you choose not to respond I will have no choice , even a response to my message would be appreciated ASAP thank you…. …...Version: 2.55.0

Used to be helpful, but app updates broke itI used to recommend this app to my friends, because it was simple. It tracked my packages and was pretty quick in getting status updates and notifying me of package delivered. But with each app update, the focus is now shifted to shopping within the Shop app and not about tracking my orders. I'm guessing this is intentional, as my order tracking is now minimized on the main screen and the "Shops we think you'll love" and all these other shop this item we think you'll love or this retailer takes up most of the screen real estate. I couldn't care less about shopping within the app. It annoys me that I have to hit Order updates to see my whole list of things I'm tracking, whereas, I used to see it on the main screen. Anyways, as a package tracker this app is also failing with each new update. My packages status in the Shop app are a few days delayed and sometimes they don't even update itself anymore when the package is moving in transit and delivered. I used to see the same status on the Shop app, as I would on a carrier's tracking site. Now, it rarely syncs, Shop app shows old information. I have to manually mark them delivered myself..Version: 2.83.0

Good but American-centricThere is no way (on my phone) to filter items showing available to Australia. So far, everything I liked was not available. How do I search for Australian items? Also, is there no way to immediately search for something specific? I would give a one star for that, but shipping tracking is very good and convenient, worth five stars for that. So in total I gave three. Edit: After the developer’s thoughtful response, could I suggest to please state that clearly here that all features are only available for Americans, because a lot of people got confused with this..Version: 2.60.0

Not as good as it used to beI loved this app when it first came out. Then you guys started to try to turn it into another shopping service app! I liked the simplicity of just being able to track my packages! So now, when you open the app, you are just bombarded with all this other unnecessary garbage! And the part where you enter your tracking information? That’s harder to do now! I had to go looking for it in app rather than it just being right there. Listen, there are a ton of shopping service apps out there. You are not doing anything ground breaking here. The simplicity of your original app? That was groundbreaking! It was simple. To the point. You know, we are bombarded with ads every single freaking day, on social media, the games we play on our phones, even pop up ads are mixed in with our emails now! Don’t become just another garbage chute of an app that’s just trying to sell people crap they don’t want or need. It was simple before. Go back to that. Why does everything have to be a cash crop? Gross! After I receive my packages? I’m just gonna delete this app. Because if I want to shop-I will just use the official company app or go to the official company site. I do not need you to be my middleman by over running this app with all these advertisements..Version: 2.83.0

GUI changes defeat purpose of appFirst you make it so that the actual package tracking page is not the default landing screen. Now the live maps showing your packages location & basic overview have been replaced with a static box icon. I hate this. What I used to be able to see at a glance is now buried and instead used been replaced with what are essentially ads for the things that I already bought. I use this app to track my packages in real time & very much enjoy the live map feature. I don’t want to have to tap through several pages to see it..Version: 2.50.0

Why!?Why did you have to take a perfectly great tracking app and add a bunch of bloat onto it? Arrive did not get better it got bloated..Version: 2.0.1

Disappointing updateLet me start by saying before the change from Arrive to Shop I would have certainly rated this higher. Unfortunately the change has removed some of the basic, and most important imo, features. Things like being able to swipe to mark delivered or archive a delivery, auto detecting when I have a tracking number copied to enter, etc. are pretty basic for an app of this type and was surprised to find they no longer worked for me. I am hopeful the developers will consider putting these features back but in the mean time I’m actually exploring other apps. On the plus side I like the interface/UI and the wide variety of shipping providers available to track. Oh and the new carbon offsetting feature sounds great! Unfortunately removing functionality still means the positives can’t outweigh the negatives for me..Version: 2.0.0

No security, no support for consumerFollowing a complaint of theft/fraud, without delivery of goods paid for, I engaged the app’s “support” to no avail and two poor responses. Risk Support Advisor did not answer questions posed, did not investigate, did not escalate despite direct requests. Referred me to my payment method institution. Referred to Privacy Policy as protection for seller. Reference made to Shop / Shopify as ‘The Shopping Centre’ and when asked what would warrant a serious matter or breach of policy to investigate further, ignored the question. Using the analogy of a Shopping Centre, if a crime has occurred the Centre support investigations with security, CCTV footage and wanting to create a safe environment for shoppers. With that in mind, Shop/Shopify cannot guarantee the same in a digital platform, offer no insurance or recourse. Ignored when asked what would constitute a serious breach of their policies (ie. Theft, Fraud, Breach of Contract, Data Security). Did not take matter seriously. DO NOT USE THIS PLATFORM. DISAPPOINTING. NO SECURITY. NO ‘SUPPORT’..Version: 2.10.0

It used to be a great app, not anymoreThey probably laid off all their hardworking engineers and developers who actually cared the functionality of their app. Because after recent update, there’s no way for you to see you tracking info after the parcel is delivered. Like what…??!! How am I supposed to know where it is delivered to in order to retrieve it? How am I supposed yo know if it is at my door step or at mailroom or at mailbox?? It used to show all tracking as is and present all crucial info to you. I guess some old man/lady manager guy from the business or marketing department who owns their own house and have a servant who collects their package, must be thinking “oh I never needed to know all that technical info, David’s got them all taken care off.” And boop the function is now gone for some “minimalistic” designs. What absurd stupidity! Shop gave it, Shop’s gonna take it away…. Well, if the app stops being great, people are gonna leave and stop use it. After all I can still log on to single apps to see my tracking, the Shop app was never a necessity, just a nice improvement of life feature. But I guess the feature is no more. Treat your engineers well, and listen to the users, rather than your rich fat head business man. If you’re reading this in a suit, I’m talking about you DA..Version: 2.82.0

BoosterNever received anything from you scammers.Version: 2.78.0

My Card Not working??So as far as me buying from other online stores and using Shop to pay through and track my packages it’s been pretty good, however I tried to pay for something through the app itself and my card was rejected but it took my money. Now the purchase was pending but I definitely didn’t like the fact that even with it telling me my “card info wasn’t correct try again with another card” it still took my money and I tripled check and then added another card and the same thing happened! So hopefully I get my money back on my card but if this is a in-app issue I would like for Shop to look into it I want to keep using your app but not if it’s just gonna reject my card while still taking my money out. Okay Update! I basically got a new card and tried that card and it work. It’s weird cause I tried another card that belong to a different user and different bank so I’m not sure if it was me… or if it was Shop but either way the problem was resolved and my order went through successfully!! I appreciate Shop reaching out to me to try and help it shows that they’re really going through their feedback and want the best for their users which I can definitely appreciate so thank you!! I’ll continue to be a loyal customer as long Shop continues with their ultimate service!!.Version: 2.82.0

This app doesn’t do anythingFor an app called shop. You can’t find anything.Version: 2.1.0

Alright I guess, but two issues1. Not always up to date, I had a package come about 20 minutes before the app said it came 2. My current order says in the app that it’s being processed late at night instead of now, (mid day). The package I ordered is being shipped from my local area and in the same time zone, even the courier’s website is in the right Timezone but for some stupid reason it says it’s processed at 10pm instead of 12pm (lunch)..Version: 2.31.1

I haven’t received my framesI ordered from this company late November two frames and two prints my prints finally came last month January and I’m still waiting for my frames.I contacted the company several times not once I got any updates from the company without me chasing them for items I purchased from them. I am so disappointed by the way they have not found out where my frames are this company is a Joke and shouldn’t be aloud to trade . I’m so angry that I l listened to a friend about the company she followed on Instagram. I have asked for a refund and I’m still waiting my next step is to report them to trading standard..Version: 2.46.0

IT’S A GREAT APP…. When it worksThis is a good app to have when you’ve ordered a bunch of things from different sources it’s a nice hub to track all of your orders… when it doesn’t log me out. Unfortunately, I have to give it 2 stars because it consistently logs me out every day (sometimes multiple times a day) causing me to have to log back in repeatedly just to track my packages and at that point I might as well just open my email app and use the tracking number emailed to me by the vendor. You also cannot delete any tracking emails because it scans your email inbox for tracking numbers causing your inbox to become stuffed and cluttered with old tracking information. It also doesn’t do a good job at telling you when something is delivered, sometimes I’d get a notification telling me something was delivered days after the product arriving. Like I said, it’s a great app… when it works. The updates they keep pushing on this app definitely doesn’t fix any bugs because some packages are not even being tracked or detected even though I can pull up the tracking information in my email. I’m on an iPhone 13 with the latest iOS update in a major metropolitan city. At this point, this app is only useful because it auto fills your info when you buy from online vendors that support payment via Shopify..Version: 2.70.0

The worstThis has been the most useless app I’ve ever had the misfortune if being forced to use to track a flower order. I still don’t know the status, had to email the florist and text the intended surprise recipient to find out the delivery status. Completely useless app. I’d give it zero stars if I could ..Version: 1.11.0

No care left with package.I live on 3 acres with three barns a garage and a house I have a tiny little fencing around our back door for our big dogs but the two front doors are open for easy access on our wrap around porch that has cover. Explain to me why the person delivering my expensive nail product put it in a giant puddle on the INSIDE of the fence with our two large dogs instead of the dry concrete on the outside of the fence where the dogs are not at clearly this person has never grown up with dogs because they chew. I’ve contacted the company I purchased nail supplies from but I have a hard time believing they’ll give me the same product free because the people who shipped it put my package left it in a fence with a Siberian Husky and Rottweiler. Make no sense. The glass bottles were broken because the dogs were kicking and chewing the tiny box. And when I rewatched my video they had left it in a huge puddle when there’s flat dry concrete infront of the fencing that goes all the way infront of our garage. This is not hard but people do not care about other people things and this is for my job I need this by Monday and I won’t have it becAuse it’s all broke and I’m out of the product today I needed 😢 I don’t even know how to fix this..Version: 2.43.1

Overall great but still room for improvementThe app overall is fantastic - it’s main function to track orders and deliveries, which has been sidelined in recent updates, is still its best feature. It doesn’t need the amount of content that has since overrun the dashboard - which I find isn’t actually relevant to me as some of those stores don’t even ship to Australia - but at least today’s update has added open orders to the bottom nav (about time). My main gripe is that if I wanted to search new shops and favourite new items from those shops, there’s no way to add them. There’s a search function (also in the bottom nav) but why isn’t there an *actual* search bar? As far as I can tell the only way to add new stores is shop there and add the order to your tracking list, and *hope* that the store will come up on your feed..Version: 2.77.0

Worst online sales experienceThis company does nothing to support people who have been ripped off by companies they do business with. Do not use this app unless you want to loose your money. After purchasing tiles, it has now been nearly three months and still no refund and the company I purchased from lies to my bank and say they delivered my order which is totally different to the order i placed. Be vary wary of businesses that use this app to sell there products. The operators of this app do not care if you loos your money.Version: 2.55.0

Skip this app and use Parcels.Update: I’ll give it to the developers, they made it more accessible to view orders with one tap on the landing page. I wish it wasn’t as small as it is, but at least it’s there. I understand they have to make a profit but I also don’t like feeling like a burden for using the app for what it was originally created to do. I like the listing system you actually use in the orders screen. The current one is awkward to use, especially because the tracking is usually not exactly up to date in the app, so I know I will have to open each shipment to open the safari view. Having the current status larger and more defined than the item name makes it hard to select a specific one. Thanks for listening devs! The app used to be fun and really useful. Now it’s just a huge marketing scheme and difficult to get things done that used to take one or two taps. It now takes around 5 or 6 and some features no longer exist. They keep changing the UI every couple of weeks and it gets worse and worse. I don’t want to see a google earth view of the package route. I don’t want to see Ads on the app. I just want to see an overview of all of my packages when I open the map. No other garbage. Skip this app and use Parcels..Version: 2.81.0

Your app stinksZero functionality.Version: 2.0.0

ShamefulThey are associated with a company calling themselves which is a FAKE company!.Version: 2.15.1

Great in theory, poor executionThis app is such a great idea— in theory. A platform where I can track all of my deliveries from different carriers in one place? Sign me up! Well... unfortunately the execution is less than perfect. I’ve been using the app for about 9 months now and have identified two main complaints: 1) The tracking updates are ironically never up-to-date. Every single time I am tracking a package, I always have to visit the actual carrier tracking website to find out where my package is... Shop usually doesn’t update for several hours! Very unreliable and frustrating, especially when you’re waiting for an important delivery & it ends up sitting outside because you had no idea it already arrived. Not cool! 2) Despite linking my email, the app can never seem to figure out how to pull the tracking information from my order confirmation emails. I always have to input manually. Less annoying than the tracking issue, but still disappointing. Other apps I use have mastered this, so I would encourage the Shop developers to fix this. Overall, 3 stars from me. I want so badly for this app to work, especially now, since we are all stuck at home ordering deliveries more frequently. Unfortunately it’s just not there and doesn’t do a good job of what it advertises. Might as well copy and paste the tracking numbers into Notes and do it myself....Version: 2.0.1

DisappointingThe app never told me no updates didn’t tell me it was already delivered it still says it’s in transit, I had to market as the Delivered then did a little confetti like it was the one that announced it been delivered I was the one that had to tell the app.Version: 2.15.4

NotificationsWhen I first downloaded this app, I would get notifications that would drop from the top of my screen whenever I would place an order or whenever a package is delivered. Whenever I would place an order, I would turn my sound back on because I like that little notification chime o would hear whenever I would. Now, for some reason, I don’t get those drop screen notifications. I have to open the app and scroll through my orders to see if anything has been delivered. Granted, it seems like a small inconvenience, but it’s a pain to always have to open the app to check up on packages. Most packages, I have sent to a PO Box, so whenever that drop notification came down, I’d check what delivered and go pick it up. Now, I have to open the app to check. Today, I saw something was delivered, and I could’ve very well had it yesterday. I did check the app yesterday, but didn’t notice it. Would’ve been nice to have it, already. Again. Minor inconvenience, but I liked it better when it would just pop up on my screen and didn’t have to guess whether or not something was delivered..Version: 2.82.0

Latency with notificationsI don’t understand what the use case is for this app if the notifications are not triggered in a timely manner. For example, every time I’m expecting a package Aust Post (or other shipping carrier) will notify me of the stage of shipment and subsequently when it’s successfully delivered immediately soon after. Yet with Shop, there is a always a delay of 30 min - 1 hour from the event. It appears on the surface that this app is merely unnecessary middleware. Can this be improved with subsequent iterations?.Version: 2.35.1

Works fine, but the latest update...I’ve been using Arrive for the better part of a year and it’s been pretty great. However, the UI was recently redesigned - not for the better, I’m afraid. The main screen lists the deliveries but doesn’t have any update or location information; in order to see any of that you need to drill down on each one. Otherwise, all you see is “waiting for details” or “on its way”, which pretty much tells me nothing. It’s also very bulky considering how little information is actually displayed - a “compact” version would be better IMO. I also wish there was a way to get more status update notifications, rather than just the delivery notification. At the very least an “out for delivery” notification would be nice, just so I know to keep a lookout for the truck..Version: 1.3.2

.I’m v upset with this app. The shop I bought a product from over a month ago has failed to ship my order and when I contacted them about several times I received no response! Keeping in mind I have already paid for the product. There was no updates on the status of my order at all. So I decided to contact costumer service of the app again on serval occasions and received absolutely no response! This is v frustrating to the point where I just want a full refund but no one has gotten back to me in order for that to happen. So I feel quite robbed as money was taken from me yet not item was delivered. Something needs to be done! I wouldn’t advise using this app sadly..Version: 2.34.0

This new version isn’t betterI’m very disappointed in this new Shop. Archiving an order is now hidden deep in the app, which is NOT convenient. It was better when you could just slide it. Also, could you show the date it was ordered? That would be very useful..Version: 2.0.0

App was much better when it was “Arrive”I’ve had numerous problems since the app change over , hardly gives any details for tracking info anymore , no visual update for map area (where you pkg is located), notifications only occur when it’s been delivered now, no ETA’s on items , basically your only benefit to this is you have your tracking number handy , so you can go back to Amazon to check the status on your pkg, seems redundant to me.... Wouldn’t download this app anymore , back when it was “arrive” , it was amazing ! I’m never one to trash software in reviews , but when you had gold before and are now given lead, that doesn’t jive with me. If any developers are reading this, please restore the format that was there before, it was fantastic ! Thx.Version: 2.15.4

Getting worse and worseThis app used to be good before it was bought out. Now it feels like one big advert and shopping tracking app. Many packages I order come from out of country and then change couriers but now apparently I can't update or change the courier to Canada post. Shipping updates barely refresh and I find myself linking into the courier site more and more. Some purchases don't register as being the same item and when trying to update or delete them they just show sales or invoice information not the actual shipping/ tracking info. I gave 2 stars because I am using it to centralize incoming items but as a tracking app I'm Less and less impressed to the point I might just delete it..Version: 2.13.2

Good app but questionable moralsAs an app, it’s fantastic. But I couldn’t help but notice links to black-owned business, woman-owned businesses, LGBTQ+ owned businesses, Asian-owned businesses, Latinx owned businesses and indigenous owned businesses. Essentially, they’re advocating you to shop anywhere but businesses that are owned by a white male. As a struggling white male, this is very disappointing and disturbing to see. I can’t help but uninstall this app. How about highlight businesses? Not businesses owned by certain types of people. Please, stop this: it isn’t a good road to go down. There’s no wonder why white males account for 70% of suicides. You might think what’s the big deal? But examples of what this app is doing can be found everywhere and believe me, it all adds up..Version: 2.35.1

Unable to track my package.I’m disappointed that it’s been over two months since I ordered my product. This app tells me I should be able to track my order. However, no matter how hard I’ve tried to figure it out it doesn’t track my order so I have no idea where my order is. Even if it took a year at least I would know where my package was..Version: 2.23.0

Good StartThis app has a lot of potential. It has a pleasant UI and works quite well. The bad: It would be nice to have a way to uncheck deliveries as I have hit the big button marked delivered by accident and there is no way to revert this that I know of. Also some deliveries do not show up even though I’ve received a notification saying they have been shipped..Version: 1.0.1

Hopefully Will ImproveA great app in theory, having all your delivery info from all providers in one easy to navigate place. The app itself is very well designed and easy to use. However it's most likely hampered by the availablity of information given by the third parties in the quest for this aim. Whether that's the availability or capability of said third parties with GPS information or only having 'out for delivery' as the go to information, limits it's appeal. This app will only improve it the delivery companies themselves improve their own tracking data..Version: 2.17.0

A chocolate teapot would be more useful?Downloaded this app immediately after placing an order online for a piece of equipment that I needed urgently. The app immediately showed the item as 'shipped' although I doubt even an Olympic sprinter could have pulled the item off the shelf, packed and dispatched it in the few minutes between placing the order and downloading the app. If they did, it was very impressive. The app not so much. It stayed on 'shipped' even after the goods had been delivered i.e. no tracking updates whatsoever. Not sure why there's an option for the customer to mark an order 'delivered'. Other tracking apps are updated by the courier on delivery. Seems like as much use as a chocolate teapot. Deleted..Version: 2.31.0

Needs a few things...Great app, except for: 1. Needs native iPad Support and macOS support (M1). 2. Once you decline syncing with your email accounts (such as: Gmail, Yahoo, Outlook), it keeps bugging you every few days to sync your email accounts. This is very annoying. 3. Needs some user-first privacy focused features..Version: 2.26.0

Hum not sureKeep crashing and only use google e-mail.Version: 1.0.3

Good app but trackingShop is a pretty good app it’s good that it keeps all ur info so you don’t have to constantly type it out and you can ship either in app or one a prodcuts website (if it uses shop pay) Only problem I have is the product tracking. Most of the time it doesn’t update or even show an order. Earlier this year I ordered a book and Australia posts updated faster than shop. The book arrived at my house and yet shop still said it was being processed only problem though, I can deal with it lol.Version: 2.56.0

Does not workDoesn’t work.Version: 2.32.0

Updates and notificationsSince the move from Arive to Shop updated tracking information has been slower or not at all compared to the official delivery service app notifications. Also, I no longer receive push notifications even though all notifications are turned on. Please fix..Version: 2.0.1

Love and hate this app!Love the order tracking of this app. It’s immediate and accurate and easy to follow. Hate? I hate that somehow this app has taken over my 4 pay options? When I purchase from a particular store I automatically receive the request to wmter my pin that is sent to me. However Shop Pay refuses to give me approval. So knowing I’m not approved for a 4 pay plan do you know how annoying it is to keep being forced into the Shop Pay 4 pay plan option that is never approved? I’m not sure how this option even got connected to the store I buy from but it honestly makes me angry every time I see the almost spam like request to enter a pin. Got a response from the developer to my comment. I appreciate the quick response. To be clear however I’m okay with not being approved by Shop Pay. I use Klarna, Afterpay and Sezzle with no issues whatsoever. My issue is that with as great as this app is which is pretty much a 5 star app, it is frustrating that shop pay continues force the pin on me. I would think if a person is rejected the app should stop trying to force an approval continuously. Even if it’s with the store that’s doing it, it’s still Shop Pay that continues to pop up requesting a pin. It’s a turnoff..Version: 2.43.1

What happened?This app used to be great, it would have all current information on my packages, even the orders I placed through other sites but now I have to check other tracking apps to get the latest information on my packages & most of the time I have to “mark as delivered” even before the app has updated the package as sent? I am sooo disappointed with what was the fastest & up to the minute tracking on this app that I only use it to mark my packages as delivered since it just isn’t doing what it used to do at the beginning of it’s launch. I loved the fact that you could actually see in real time where my packages were in the world map & couldn’t get that on any other app but that has become null & void since it doesn’t keep up to date information now. Please fix this app!.Version: 2.13.1

Total lack of accuracySee title.Version: 2.0.1

Useless that it doesn’t cover all carriers around the worldIt doesn’t even have any of the NZ postage carrier. What rubbish app. What’s the point of asking my customers to install this this app to track their packages..Version: 2.0.1

Cool app but jumped on populist bandwagonI think the app itself is pretty nifty. I do however think that the makers and the business people behind it are quite frankly wrong to forbid their platforms from selling 100% legal, CBD, vapes and vaping products. If the products weren’t legal we would not sell them on a publicly viewable website. They are not alone in this they are following in the footsteps of Google, Facebook (Meta), and many others. We actually help people quit smoking cigarettes by offering cheap and affordable vapes and eLiquids that allow smokers to permanently quit their addiction to nicotine..Version: 2.49.0

No. Just...noNope. Don't like you. Took an app I found useful and ruined it..Version: 2.0.0

Keeps getting worseThe app continues to get worse and worse with each update. When I first downloaded the app 2 years ago I could track all of my packages and receive notifications when they departed, estimated delivery time, out for delivery and when they were delivered. I also had it hooked to my email to track automatically. That stopped working last year which is fine, it's no hassle to copy and paste the tracking number, it takes maybe 10 seconds or less.. then recently they made it so it only shows 1-2 packages up front and the entire main page is products to buy... now with the most recent update it doesn't even show the map or give any information anymore. I loved this app, all of my friends downloaded it because they thought it was cool and now it's no better or easier than just clicking the tracking link through the emails from UPS or fedex plus USPS also has a text service that notifies me if there is a package sent to my address. Such a shame because this used to be a great app for tracking packages and purchases..Version: 2.50.0

I Hate Your New AppI do not like this new app. It is not user friendly, I can’t find anything anymore. My tracking number is gone. I can’t find the link I used to go to to see the status of my shipments. It’s complete trash. Please go ba k to the original app. If I could rate this app with a -1000 I would Piece. of. Garbage..Version: 2.0.1

ConfusingI’ve downloaded and deleted this app a few times over the years. I’m currently in a delete phase. It’s just weird- when I’m waiting on multiple international deliveries, it will be my holy grail for around 3 out of 5 deliveries. The other 2, it will create multiple records- tell me I must be home to sign, but never update and not specify which company is delivering. That is, it creates ongoing anxiety. It will tell me a signature is required- so i wait. Things arrive but don’t need signatures… have I forgotten a delivery? Nothing is updating on Shop… So it’s both helpful and traumatising. I’ve deleted it for now. It feels like work, just trying to understand what the app is doing..Version: 2.57.0

Blueberry juice from Eden OrchardsHi, Instead of Blueberry juice, bottles of Cherry juice have been delivered. Don’t know how it is going to be sorted. It is sad to notice such discrepancy in fulfilment of such simple order. Very disappointed . Shashi Srivastava.Version: 2.43.1

Never received an order that was marked as shippedNever received an order that was marked as shipped. This was pre COVID-19. Then I contacted the vendor who told me the order hadn’t been shipped. Then he disappeared. I still don’t have the product. This is a completely useless, pointless app..Version: 2.0.1

Loved it, but now I’m confusedI loved the app, efficient, tracking my orders perfectly (and boy I order a lot on Shopify-backed websites!). But now it’s “Shop”?! The previous branding was nicer, made more sense and was good at one thing: tracking deliveries. Whoever decided to rebrand made a mistake, but we’ll see where it goes in the future..Version: 2.0.0

Australia post sinks to new lowsNot only have we seen the quality of Aust post declined over the last decade. With them now diverting the blame to contractors. Their attempts to handle parcels is even worse. Thanks so much for blocking our screen door with the delivered parcels. Please explain how we can open our door to get them when they’re placed in front of the screen door itself. Also.. mailbox slots are for putting mail THROUGH and not half way in. Already put in a complaint about this in the past. Do you really care about people any more???!!!!.Version: 2.58.0

Could be betterDownloaded this and was anticipating a really good way to see all my packages in one go and be able to track them easily. Only thing is that over time I have used two different email addresses for varied accounts I use to shop so had to continuously log out of one and into the other to track parcels. This app only automatically downloads tracking information on things bought using gmail email address, I have both yahoo and hotmail so was having to manually put my tracking information in to get the live updates. Some of them never updated me and I had the parcels delivered and it still been ‘waiting for further information’. Not as reliable and great as I anticipated it to be and I’ve since deleted the app. If this was able to track multiple packages with more than one email address, and do this automatically using yahoo and hotmail accounts. I would be all over this. Lots of great reviews so feel like I’m missing something here but did try to persevere for a while and didn’t get very far with it..Version: 2.15.4

Missing featuresHi there, This is meant to make things more convenient and it is a good start. However... reason why I use it is to keep track of the little bits and pieces I buy and only receive half the time. This means I am looking to fix orders that always go wrong. 1. You have a contact button but it only creates a new email. There is no order number or anything that goes into the new email which makes it hard to type the issue. 2. The text on your order screen is not copyable - which means I can’t copy and paste the order number. 3. You track Gmail accounts which is great but unfortunately I don’t use gmail. So why don’t you make an email address that we can forward our emails to. You then identify the email address and process it accordingly to that users account (like “TripIt” does for intineraries) If you added this - I would be using your app daily instead of once every 2-4 weeks - and would be more likely to use you as a checkout method when given the option over PayPal. (And will modify this to 5 stars).Version: 2.3.0

Used to be goodUPDATE: I turned off tracking notifications because they haven’t been accurate for months. UPS and FedEx text alerts are far more helpful. I keep Shop around for the widget that shows all of my packages on the way, but that has been messed up for months as well. It shows every package as “arrives today!” even if it hasn’t shipped yet of us days out from being delivered. It looks cute with the product photos for things purchased using a Shopify site, but cute doesn’t make it useful. Kip of just a waste of space in my Notification Center now, unfortunately. ORIGINAL: Before the major update that merged this into the one Shop app, the tracking element of this was fantastic. Now, I don’t receive notifications on time (delivery notifications come several hours after I receive packages), package tracking isn’t accurately updated on the home screen (it rarely shows the expected delivery date or location on the map, I have to click into it and look at the shipping agent’s tracking info instead), and now I’m unable to even add new packages to be tracked. I tried synchronizing the app with my gmail account previously, and that caused a whole slew of problems, so I gave up on that. This is a fantastic idea, but the streamlined execution is just not there anymore. I keep updating, hoping things will improve, but it’s pretty useless now that I can’t even add new packages..Version: 2.53.0

Was once greatThis app was great when it was just Arrive. They changed the name and added a bunch of useless features (I mean, we don’t need another social media let alone one for only shops). What’s next? Instagram-like stories on this app? Stick to package tracking pls.Version: 2.0.1

PointlessI used this app to make a purchase which later turned out to be a scam. The “merchant” never sent the goods, they ignore my emails, they don’t have social media, the website I ordered from no longer exists. When I contacted shop to ask why they didn’t get tracking details from the merchant as it seemed to me that was whole point of this app the response was they can’t help me and I should contact my bank. They definitely don’t do what they advertise which is build consumer confidence and peace of mind. They in fact do the opposite as they don’t protect the buyer at all. I’ve now lost my money and these guys continue to support scam merchants..Version: 2.51.1

Loved Arrive. Hate Shop.Hate the new design. I don’t need a shopping app. I just want a good tracking app.Version: 2.0.0

Company’s can scam youHopesea scammed me and Shop couldn’t help me. No tracking was provided and when I complained they told me to contact the seller, when I wanted a refund after 2 months waited for my item I bought to be tracked let alone shop up I was told to contact the company I bought it from. The company I bought it from generates emails that say to be patient and wait. Refusing to refund me because my item is on route. But without a tracking number that’s actually legitimate then that can’t be proven..Version: 2.13.1

Rubbish and a scamOrdered from a website that I haven’t used before, but did security checks and it seemed legit. It said to download this app for delivery updates and I did straight away because I’d seen this app advertised on other websites that I have successfully ordered from before (but never used this app). The app instantly said my order has been dispatched. Fastest dispatch that I’ve ever encountered. The store that I bought it from state that it hasn’t been dispatched yet. The delivery due date has long gone and I have emailed the seller for clarification and tracking, but am just ignored. If this app is legit and safe (don’t think it is) then surely it has a duty to not work with companies that are scams. Plus, it clearly doesn’t track anything. It just hacks your emails and security information that is in them. I’ll be reporting this app and the site to my bank and the police!.Version: 2.38.0

It was fine until it became a brandI just wanted a tracking app! It was great. The app grabbed tracking numbers from my email and it was lovely. Simple. Exactly what I signed up for. But now it’s a shopping app with a payment system? What? No. How did we go from tracking packages to this? No thanks. Deleted the app. You’ve overstretched and it’s not a good look..Version: 2.0.0

Where’s the tracking?I see the order. Where’s the package now?.Version: 2.1.0

Not sure if the app works as well as it soundsThe app preview says you can track your parcel in real time on a live map but the app kept giving me delayed and randomly false information. Royal Mail updates were faster. The parcel was returned to sender the ‘Shop’ app didn’t update the info till a few hours later. Sender sent back the parcel to me a few days later the app showed my parcel had been returned to sender again then said it was delivered to Warwick (I’m in London) then 5 mins later, my parcel was delivered to me by Royal Mail. And 15 mins later ‘Shop’ finally updated that the parcel was delivered to me. What?!.Version: 2.21.0

Well whatShop dose job well but I will never understand why China sell stuff but charges in usd so they make more money that way totally unfair u live in Australia and charged usd no wonder don’t like china company’s just thieves buy cups so don’t scratch doors but don’t tell you didn’t include door handles faulse advertising so have no to buy seperately so that’s why this order is in Shop dose good job delivering but comes late night not buy posties a old 4x4 pulled up puts in mailbox sticking out but I know when comming that’s good saying on board but turns up day after get text saying it’s on board out for delivery turns up late at night two days later not australia post better than them.Version: 2.67.0

Worst!!!!Used once, now get shop code texts as though someone is illegally trying to use my card. Steer clear of this app and don’t save card details to it..Version: 2.35.1

New Update SucksThis new update is really bad. Changed the entire look of the app. The entire app is now not functioning properly. Orders that were delivered are saying in transit. They no longer have proper images or anything. I am not a fan of this merger or whatever they just did. No longer a fan of this app. Going to move onto a better app..Version: 2.0.0

Ruined appThe app is ruined by filling the Home Screen with “Spotlight” items/ads, and burying all but 1 package behind a “View all” button, rather than showing the packages on the Home tab and hiding the Spotlight feature behind a button for people curious for other items to buy. Edit (after developer response): Thanks for the response, but what you said contradicts the design of the app in its current form (which is different than it was prior to the last 2-3 updates). You say it’s to provide the best mobile tracking app, while also (as in a secondary functionality) helping users to connect with their “favorite” stores. In reality, the primary function seems to currently be as a shopping app and the secondary functionality is the package tracking ability - the inverse of what you said in your response. To add to my complaint about the app, I also hate that the app automatically “follows” companies you purchase products from via ShopPay, as if to assume a user will purchase from them again and it isn’t just a one-time purchase. There should at least be a toggle to ask users whether they want to follow companies automatically or not..Version: 2.48.0

Don’t make me download your app!I can’t stand that you cannot just input your tracking number online to track your package like FedEx, UPS, etc. I shouldn’t have to be forced to use your app to find the tracking the belongs to me! If you give both options my rating would change drastically..Version: 1.11.0

No ideaIt would be nice to know what some of my packages are. You have a tracking number with no details on anything.. how are we suppose to know what it is?.Version: 2.1.0

Doesn’t workNo local data.Version: 2.0.0

Privacy risk and poor user interface without a gmail accountIf you do NOT want privacy and enjoy letting these guys read the contents of your private emails, this is the app for you! Very rarely do I see an app that wants access to scan the personal contents of your email account (this app wants your gmail account, and all the other email accounts your gmail account is linked to, they really don’t want another email address, and will keep nagging you for gmail until you give it). Don’t have a gmail account? Expect limited functionality. My advice: READ what personal information this app wants access to, and remember that data breaches in private corporations happen every day. Don’t believe them when they say they “protect” your data ... hackers have no such self-imposed restrictions. Also, the app is very poor at making your order accessible (unless it’s on gmail) for updates, so despite all the inflated ratings here, I urge you to examine this app critically and not to belief the hype. Deleting! ***UPDATE: Given the answer of the Developer, I am even MORE convinced this app is BAD NEWS. The Developer just acknowledged limited functionality without a gmail account, and told me we should accept their “assurances” that our private emails will not be read because they’re “filtered”, and they only read emails with certain keywords linking them to shipping details? Really? So we should make ALL the contents of our emails available to you guys, and trust you won’t read them because you PROMISE you won’t? And what about your disgruntled employees and anonymous hackers who tap into this vast amount of data ... will you promise they’ll be honourable too? If anyone reading this doesn’t remember the Equifax hack, where millions of personal credit files were hacked, or the numerous hacks on other shopping sites, dating sites, etc., and you trust these guys to protect your privacy, then you really DO need to have your head examined. They may be well-intentioned, but they are simply INCAPABLE of making these kinds of guarantees. I am also not sure that the federal and provincial privacy commissioners would be on board with the amount to data this developer requests access to, in order to use an allegedly TINY portion of that data for tracking packages. I will refer this issue to them. And lastly, I STILL do not believe many of these inflated, glowing ratings on this app are genuine. I can’t prove it, but I just have a hunch these ratings are padded. The critical ratings are very specific and detailed, whereas the glowing ratings are nebulous “I love it!”’ or “Best app ever!” types of comments. Colour me VERY sceptical..Version: 1.9.0

TrashApp is trash, says my package is in transit for 3 weeks but hasn’t moved. Says it’s somewhere in California. I messaged the supplier and they said it’s in Canada. App doesn’t help one bit.Version: 2.23.0

It’s OKIt’s handy, and it seems accurate much of the time. My first issue with it is that it is not always easy to match the right delivery with the right tracking item (not enough info in the Shop listing). The second is that I don’t like that it often marks items as delivered when they haven’t actually arrived yet. I would like the option to confirm that the delivery has occurred before the app marks it as delivered. Thirdly I haven’t seen a satisfactory handling of orders that come in separate deliveries. So overall, handy most of the time but not really “there” yet in terms of being a truly great app..Version: 2.12.0

Change the name back!!The name Arrive was great! The new name sucks. I don’t want an app named “shop” on my phone. Lame!!.Version: 2.0.1

Useless appI don’t understand the point of this app. It was promoted as an easier way to track your order. But the tracking info for my order in this app was based on a DHL tracking number, which was in turn based on a USPS number, and in the end the package was delivered by Canada Post. All that means that the tracking info in the app was always significantly out of date. It also never sent notifications about key milestones along my package’s journey. Literally just a waste of storage space on my phone..Version: 2.53.0

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