- 83.0LEGITIMACY SCORE
- 83.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
UKG Ready App Complaints & User Negative Comments 2024
UKG Ready app received 125 complaints, negative comments and reviews by users. Have you ever had a bad experience using UKG Ready? Can you share your negative thoughts about ukg ready?
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UKG Ready for Negative User Reviews
✓ Touch ID is a mustPlease activate touch id for ios, this would increase productivity and enhance the experience.Version: 1.67.6
✓ Sap number entry4 months ago it was easy to put sap number on time sheet. Now different. People changing a system that work fine. Very annoying and waits my time..Version: 1.75.2
✓ HorribleNot sure why my company decided to use this app. Things I don’t like; - Makes me verify every time I log in. I have to type in a verification code everytime. - Uses two separate apps just so I can punch in/out, book vacation days, etc. - Constantly restarting the app just to log in Things I like; - My favourite colour is green.Version: 1.74.1
✓ ErrorConstantly getting error messages.Version: 1.70.5
✓ Horrible!The only reason I use it because of the company I work for! Constant glitches, paperwork not showing up or unable to fill in forms that are sent! Would not use if I didn’t have to!.Version: 1.84.4
✓ Not very user friendlyI have used this app/system for a few weeks now. I find it complex to navigate and difficult to read the details of my timesheets easily. Ever heard of the saying, ‘keep it simple stupid’? I think it needs to be simplified for easier use. I have also noted half the time I use the app/website the timesheet page does not scroll left or right. This makes it impossible to access the information that is not in view, or write comments in the comments box..Version: 1.69.3
✓ Need to improve the login functionThe app always logs me out by itself. Every time you have to fill out information and login again, which is very annoying and inconvenient..Version: 1.69.3
✓ Bad. No good. Terrible.Terrible. Several times a week the app loses my credentials and I have to re-input information, reset my password, and wait for a confirmation email that can take hours to arrive. At this point I’ve changed my account information several dozen times and lost money due to an inability to clock in. This is hands down the worst workplace time app with which I have ever had the misfortune of working. I would not wish this nightmarish system on my worst enemy. If I could give lower than one star I would..Version: 1.84.3
✓ Auto Log offI have this app to clock in and out for work. The issue that I have with it is that logging in is too annoying. First, there is no way that I’ve figured out to keep me logged in after closing the app, so I have to log in every single time if I want to clock in and that just wastes time and adds unnecessary steps. Secondly, it forces us to change passwords every month or so. I understand that we should change passwords regularly, however it is becoming more of a hindrance to constantly come up with new passwords so frequently. I know it’s a security issue, but it has made using the app more difficult and infuriating to deal with. It’s more concerned about people signing in than my bank is and I honestly don’t think people will care about my pay stubs as much as they would to get into my actual bank account. My point is, as far as logging off and changing passwords goes, those should be things the user does at their own time. Not something forced upon by the app. Or at least give us the option to change that. Please and thank you..Version: 1.73.1
✓ Harder to navigateIt’s really hard to navigate compared to the older one. Having a home screen and touch buttons that navigate into the areas you want was so much better..Version: 1.69.3
✓ Not where you’d like it to beI have found the app does not communicate itself nor carry out main stream functions as well as one could expect from any other. Sometimes the data is just flat out lost. Another example: if it states it will send an email the email is never sent. Try, try, again. In other user aspects of the program the interface appears presumptuous. In other area’s of the program; it seems to be weighed down with old data. So, a lot going on, there. A little elbow grease here and there, would go a long way..Version: 1.82.3
✓ IsaacWoeful app. Constantly prevents me from clocking in to my job due to it not being able to find my geographical location, despite location services being activated on my phone. Has caused me no end of frustration and cost me a lot of time on my time sheet. I HATE IT!.Version: 1.58.1
✓ SucksIt is so slow. Glitchy. You have to sign in everytine you can’t just stay logged In. It’s very poorly though out..Version: 1.83.4
✓ Versatile but inconsistentReally like not having to line up at the time clock. Issues, unless you tell it every time to remember your user name it drops it next log in. Inconsistent about logging you out. Sometime I come back after the weekend and I’m still logged into the app, other times I get logged out in less than 8 hours..Version: 1.74.1
✓ Tricky to navigateOverall I don’t find the app to be very user friendly for us staff members. Here’s a few flaws I’ve found: If I haven’t shut down the app completely (by swiping it up) and I try to log in again, it won’t work, and just says “sorry, but we’re having trouble signing you in.” The app opens on ‘my time off’ instead of ‘my schedule’ (obviously my schedule is more important!) Your work days are shaded in grey except for the day you’re currently on - it loses the shading and just gets a red border which is VERY confusing and has me constantly checking whether I’m rostered on that day or not Scrolling and switching months to see my exact shifts is tedious, there should be a clear overview which shows at least the next weeks worth of shift times without the need to go looking for them Clicking the notification bell should obviously take me to the notifications tab, not the ‘to do’ list, as it currently does I also get spammed with multiple emails and notifications when a new roster is released and when a shift has been changed.Version: 1.74.1
✓ Many improvements that could be madeThe app most times needs to be closed as it sits there on a white screen..Version: 1.81.6
✓ Be better if you could access payslips tooStill relatively easy to use.Version: 1.85.6
✓ Functional, Rough Around The EdgesDoes everything I need it to. Shows me paychecks, time off accruals, random employment info, MOST company policy documents, and manages all my stuff without having to do much of anything really so that’s cool. However, the app feels… Rough. I don’t know how else to explain it. Sort of like whoever put it together only had a few weeks to bang something out to get it up and working and never did anything else. It would be nice if there were in-app directories for contacting HR representatives overlooking my account. Maybe a page for submitting tickets for extended support. As it is now, I don’t feel like it’s very easy at all to get in touch with an HR rep. Overall, it’s fine. No major issues. Seems to work most of the time. Just average..Version: 1.85.6
✓ Complete but not intuitiveIt feels like this app was designed by an HR department. While it has plenty of functionality (even an ical/Google RSS link to auto add your work schedule👍🏻), it is quite difficult to navigate and difficult to review. To the devs, I would strongly recommend hiring a design/UX firm. Regularly used functions are hidden, looks/acts like a spreadsheet, notifications need work, small buttons, etc. E.g. my company asks everyone to review and correct their timesheets for missed clock-ins/outs. You have to manually expand and review each day, compare to original schedule, figure out what is missing, then dig for the option to send a change request. Since the schedule is already IN the app, there should be a simple algorithm that highlights days that are outside those hours for review/approval. And if there’s an odd number of punches on any day… likely a missed punch. Day should turn red, notification, whatever. Again, seems to have features but they are NOT user friendly. Needs improvement.Version: 1.74.1
✓ Lifeguard/swim instructor - private and group/ membershipVery slow. Does not allow me to select which payroll option to log into when doing a remote change or log in. I must indicate in the notes box - this does not always translate into the proper area. VERY frustrating and causes much extra time to be used to correct the “punch in”. Cannot see which hours that are in each payroll option until AFTER it has been approved and is already turned in to payroll. Extremely frustrating to work with..Version: 1.85.6
✓ Daniel MWorst app I have used. Slow to load between selections and it is constantly giving me error messages prompting me to enter my password. And then after entering the password saying you must contact an administrator to log back in. In which case it’s someone from HR at work. What a nuisance and what a waste of time. And we are told to use this app to request time off and sick time when it doesn’t even function properly! Non of my banking apps are as difficult or annoying to log in to as this app. I wish I had four hands so I can give this app 4 thumbs down 👎👎👎👎. Seriously though, fix the log in issue please. Thank you..Version: 1.72.2
✓ Difficult to navigateI am having difficulty using the app, even my 19 year old couldn’t help me. I have tried to call and email but have had no response to my call for help. Through trial and error I have managed the basics only..Version: 1.78.1
✓ GlitchyThis app kinda sucks, it glitches and it is a toss up whether it is going to work properly or not..Version: 1.74.1
✓ Barely functions and has to many nagsClocking in should be a simple punch not have to go through a login then select the day then select the time and then verify the time again. App wastes valuable time every day and doesn’t handle midnight well at all. And not to mention how little security the app has when it logs out gives login screen but a simple close the app and re-open it brings right back to logged in. Granted this saves a few seconds by not having to enter 64 character user name with 32 character password twice a day..Version: 1.75.2
✓ Garbage User InterfaceWhoever designed this user interface should be fired. The old version was way better. While the old version had its short comings the UI was very well designed. Big green button for clocking in, big red button for clocking out, all without even logging in, simple. Now logging in is worse than ever, the clock in/out buttons are tiny and look the same, and a ton of useless graphs. I mean at face value it looks more sleek, modern and probably impressed a few suits in a board room but unfortunately so many app developers focus on backend features whilst cheaping out on UI/UX..Version: 1.69.3
✓ MrRubbish why we need to keep changing passwords and security questions all the time when all we are do is submitting times rediculous.Version: 1.88.3
✓ Unstable appNo stay sign in option constantly logs out and have to resign in time consuming when you try to log in for work.Version: 1.84.3
✓ Time consumingWhy every time I open this do I have to put in my SSO & password? Ever heard of fingerprint recognition?.Version: 1.70.5
✓ Absolute rubbishThe worst app I’ve ever used. NO USER friendly at all. Avoid! I had to give 1 star to post it but I would give zero stars. Old Kronos app was 100 times better than this useless, time consuming, bug-full something. Did you hear about touch or face id - naaah it’s better to mess with stupid password everytime you want to log in. Amount of data is just useless. If I want to take stats I’ll log in on PC. No need for that much useless info on the go..Version: 1.78.1
✓ Great when it worksThis app will go months working great and then suddenly I will have months of problems with it. It can take a long time to log in and load screens and I regularly get the we can’t connect to the server error message. I have been “late” to work several times because it takes over five minutes to clock in. The biggest issue I have is when it randomly tells me I’m not in range to clock in or out. I will be sitting at my work desk and it won’t allow me to clock in because I’m not at a designated area to clock in. The app doesn’t work right consistently, and when you are using it to record your work time, it’s important to work all the time..Version: 1.85.6
✓ FreezesOften freezes and has network connection issues..Version: 1.84.3
✓ Face IDWould be better if you can add Face ID or finger print or even passcodes. Will make it easier.Version: 1.74.1
✓ Clock in/out needs to be on the front screenDecent app, however if you need to sign in and out every morning/afternoon, it’s several clicks to get in. I would really like to see it on the front screen for efficiency..Version: 1.81.6
✓ Fails at ConvenienceThe easy clock-in feature on the app’s homepage is useless. If you tap it, it requires you to enter in the password you created since Face ID is not an option at this point. That wouldn’t be so bad, except the app’s password requirements are beyond ridiculous. You will never remember your password. I’ve been forced to write it down. I leave it permanently posted in our shared office on a white board. All my coworkers have theirs written down too. Seriously, the password requirements are that bad where we’re forced to write them all down for ease of use. Face ID is only an option to log into the app. If you want to clock in that way, you have several counter-intuitive screens to tap thru before you can create a time punch. Horribly inconvenient when you’re trying to clock-in with seconds to spare. Another issue is the forced two-factor authorization that locked me out of the app. You frequently have to authorize your app, adding more time to clock in. This app could be easy, but the security is over-kill. My banking app is easier to use. I’d rather have an old fashioned punch card system than use this system..Version: 1.88.3
✓ Bit of a painDoesn’t do facial recognition, doesn’t save password so with 2FA it’s a faff..Version: 1.69.3
✓ Very complicated and unreliableThe edit time sheet function is horribly difficult could be made so much simpler! It's unreliable when it says that it will update when it reconnects when it goes back online DON'T BELIEVE IT!not only will it not but if you think it has done so and you just continue to punch in and out thinking it had updated itself from a few hours ago it didn't and your punches will be completely off now! I have written reviews like this but they never seem to appear...Version: 1.84.3
✓ Horrible loading timesHorrible loading times if it loads at all. When left open in background if you re open the app it will stay on the loading screen indefinitely. You have to close the app entirely and re open, every single time. When able to use it is a very easy app and tracks hours spent on different jobs quite well..Version: 1.81.6
✓ First glanceI haven’t explored it much but just using the clock in/ clock out function it consistently freezes and I can’t tell if it is just loading or if it has crashed. This is frustrating because it easier to miss a clock in/clock out, thinking it was just loading and forgetting about it..Version: 1.79.1
✓ UKG appAbsolutely ridiculous how I have to log into app every time I use it. Surely there should be fingerprint ID to make it easier, ive got better things to do with my time other than logging into your app,.Version: 1.74.1
✓ Most Convoluted App EverI use many apps and this one is the worst I’ve ever had to use. It’s not user friendly in the sense that (1) it seems to have consistent glitches, and (2) finding information or making changes is never intuitive. For example, I used my password this AM to log in. Later today, I went to change my password to meet the new requirements but the system says my current password is wrong (even though I successfully used it this AM). I have been unable to change the password and am, again, frustrated by the app. In another example, figuring out how to make time changes is a nightmare. My supervisor ends up having to make such changes for employees. That shouldn’t be. Finally, finding a “nickname” is crazy stupid. I have entered over 7 names and they’re all “taken.” I am using words I have made up, like “nerdburful.” Seriously?? Makes it appear you don’t want to post negative reviews..Version: 1.88.3
✓ Useless for anything other than XL screenApart from the painful login process, the main problem is that the app us not designed for smaller screens, e.g. iphone 8..Version: 1.70.5
✓ Inconsistent and inconvenientUKG has weird features like a non existent start page whose purpose is to hold your tabs for doing the real function of the app, timekeeping. It logs you out at unusual intervals and forces you to use passwords you haven’t used before which means it stores all of your previous passwords. It is inconsistent in its uptime and it is unintuitive with where its functions for workforce are. Many features are unimportant or unimplemented causing clutter. The user interface needs work. However the back end works exactly how you want it to! It stores and keeps times, uploads offline. It checks when you have clocked to warn you of missed punches. That part is amazing. But the UX needs a lot of simplification. Too many buttons, too many steps to get to my functions..Version: 1.87.7
✓ Takes forever to loadSo slow. Sometimes takes longer than 15 minutes to clock in or out. Someone’s aborts and no clock in is recorded..Version: 1.84.4
✓ PoorI didn't think this App could get any worse but since the last update it really has!!! To log in with face ID you now have to press the FaceID instruction then once you do it takes nearly a minute to decide whether it will log you in or not!?!? 3-4 attempts everyday. Shocking. Sort it out..Version: 1.68.3
✓ No punch in or punch out feature for iPhone 6s nor iPhone 7I’m using this app obviously for work and due to COVID-19 going on, I would like to use the punch in and punch out feature for tracking my work hours. I downloaded the app and whenever I am at the home page, it only showed me the time only. I had my co-worker who has an iPhone 11 and it shows the punch in and punch out feature on his phone. I can give more stars if it solves this issue..Version: 1.69.3
✓ Very cumbersomeThere’s been a change in the way we can input our time. If I missed a punch in for one hour, I have to wait till the next day and then add a change request. It’s so cumbersome! If I’m on the ball, I’ll clock in when I start my shift and then I have to remember to clock out after one hour. I only work one hour shifts! It takes me half an hour a week just to do my time! It shouldn’t be like that..Version: 1.88.3
✓ Poor navigationI’m needing to approve timesheets and this app is horrible. It sorts by employee ID by default instead of last name...who does this??? The default should be last name. Then, after pulling up a timesheet to review and edit, you cannot go back to your sorted list and have to start over again... one by one. I have 100 employees to review and this app will take me hours to do instead of the laptop which will take 20 minutes. Why does the view default to the current month instead of current week? Why does it default to ID instead of last name? Why can’t you go back to your list after reviewing a timesheet instead of having to start over again? Why can’t companies hire competent programmers?.Version: 1.60.4
✓ New update is not good!Whatever new update has been carried out very frustrating. I’m taken to the welcome page each time rather than my company credentials being saved. It didn’t do this before the update. Please fix this as it’s really annoying..Version: 1.84.3
✓ This is the MOBILE version of the appSoooo it’s assumed that you are in the field and are on the go, ya need access to things fast and quick. So maybe make it so I don’t have to swipe and click around a lot to clock in and clock out. And who is there right mind told you to have it auto log you out before at least 30 mins. Once again, I’m not n the go… I don’t really have time to log in again so I can clock back in from lunch. Make the mobile app easier for the people that use it, not harder. And the buttons not so tiny either. Once again I’m in the go and don’t have the time to sit and look and make sure I’m touching the right button. $0.2.Version: 1.84.3
✓ Horrible.Since the last update this App has NOT worked properly. When our accounting team brought this to their attention they said they were looking into it, that was 3 weeks ago. We have well over 100 employees using this app who have multiple entry’s in a day for services, when they add a second, third or forth entry, it over writes all the other daily entry’s and puts it all in one grouping. Needless to say this is pathetic and not worth using. They need to fix this, we are all extremely fed up with their poor response on fixing it..Version: 1.69.3
✓ Clunky Holiday Requesting.App doesn’t allow for multiple days of leave on the same request?! Wha?.Version: 1.87.7
✓ TerribleThis app is not user friendly and doesn’t always register that I’m clocked in or out. My job involves the occasional sleep in... forget working out how to change it, I still can’t solve it. And try to book holidays... PAH!!! It’s ok if you want one shift or claim 40 hours, but if your hours change week to week, it’s not fit for purpose. Absolutely rubbish app and I wish my place of work used something else..Version: 1.69.3
✓ Could be much betterClunky UI, painful login process, no faceid, not easy to navigate. Could be much better, please invest in this app..Version: 1.84.4
✓ Dropping out when clocking offVery frustrating when you want to go home, and you have to log in !! Signing in at the start of the shift- having to log in with country, company number password - or forgetting your password . Then having to do it all again . Bring back finger scanning!!!.Version: 1.87.7
✓ Horrible AppThis has to be one of the worst apps I have on my phone and I only keep it as I need it for work, utter crap!.Version: 1.73.1
✓ Does it need to be so complicated?I have to say that it’s a very complicated system. It contains a lot of information but I don’t find it user friendly..Version: 1.79.1
✓ Mobile App Unusable for Clocking InI’m sitting at my desk trying to clock in using the mobile app and get an error “ Your current punch location is not within the geographical limits configured by your administrator.” . The punch map shows I’m close but not close enough. To me it seems the issue isn’t with the limits set by the admin but rather with the accuracy of the location reported. Meanwhile, while at my desk I close the mobile app, log on UKG using my laptop , clock in and go about my day. Interestingly, I can clock out using the mobile app..Version: 1.84.3
✓ IPhones won’t save username or password on app so you have to type it in every time!There’s no point in the app logging itself out either. Just stay logged in.Version: 1.84.3
✓ Maybe easy for the management, but not for the average employeeCumbersome and generally there is a signal problem in bad weather from remote device use. Some of us actually live in the mountains, not near town. The scheduling seemed to have disappeared on this account. Maybe it shows again later? Maybe the employee is terminated and doesn’t know yet? If checklist shows complete on employee Kronos here, the office shows some unknown requirement on the checklist is yet undone. Somehow there seems to be a digital incoordination, which could erode trust or faith by an employee (not me I’m hanging in there and wish to help). Next season will be easier to onboard once the little glitches work out. But for now, this is not a popular way to get assignments nor conduct messages. Thank you for listening to your surveys, please..Version: 1.77.1
✓ Not greatTouch ID disappeared and now I have to use a password every day when either clocking in or booking holiday etc. For a mobile app, it should have Touch ID.Version: 1.70.5
✓ HoursOk when it works right sometimes loses me holiday hours or overtime hours.Version: 1.74.1
✓ Easy to use…except when it’s not.This is a difficult and frustrating app to use. It logs you out every time and doesn’t remember your password, so you have to manually type your entire password in every time you clock in and out. Sometimes you’ll open the app and wait for a few minutes and it won’t load, so you have to close out the app completely and restart it. It doesn’t always record your clock ins and clock outs either, so I’m constantly having to put in change requests for punches I KNEW I did but the app didn’t record..Version: 1.82.3
✓ Awesome appIt’s a very easy and great way to utilize time management an hours for work it’s nice to be able to come in. Check what I need and it just makes things feel more organized. I would recommend this app to many of businesses..Version: 1.86.4
✓ ReviewFor mobile usage it’s cumbersome when accessing booking codes - to the point of being unusable..Version: 1.83.4
✓ Not user friendly, sometimes very sluggish and unresponsivePassword expiration notices come while you are trying to do something else rather than a day or two in advance like other time trackers I have used. The program is sluggish to respond especially when signal strength is weak. It will allow a time punch when it can’t establish a connection with the server, but these punches are never merged into a time sheet when connectivity is re established. Randomly logs you out without warning, sometimes multiple times daily. Password resets take more time than they should because of slow responses from the service. Verification texts sometimes take longer to receive than the duration of the verification prompt occasionally requiring numerous attempts. Complaints about these issues go unanswered. If the choice were up to me we would not use this service..Version: 1.87.7
✓ RRIt shuts me out on a regular basis. I can’t get access to the amount of what my paycheck is. I’m being forced to use this and have my check direct deposited into my account. There is a lot of times I don’t know what the amount of my check is and have to go to the bank to get all my info. Reading my Y.T.D taxes etc are hard to read on my phone. I don’t bank on line, I do not have a debit card and never will. I don’t use credit cards unless I absolutely have to. This is the worst system I’ve ever been forced to use. I hate it..Version: 1.86.4
✓ What a hassleI tried clocking in for half an hour this morning but couldn’t because the server was unavailable. Now I have to go through the laborious process of entering and submitting a timesheet correction. Never had any trouble in the past when I used the AESOP time clock with a previous employer. The mobile app frequently hangs (forever) in “spinning circle” mode and refuses to progress to the time clock, repeatedly leaving me unable to use it to clock in. This requires deleting and reinstalling the app. Then it’s good for a few days or maybe a week before the problem reoccurs..Version: 1.83.4
✓ Not the best but no choice but to use it :(Have to close it down in the background after every use, clock in, can’t clock out without closing it down and restarting the app. Bit fiddly to select projects. Like a first attempt at an app that shouldn’t have made it off the drawing board. Needs looking at, nuisance to use..Version: 1.84.4
✓ Awful user experienceThis is pretty much just the desktop website, condensed down into a mobile website, with no extra functionality over just using the website in Safari or Chrome. Most of the text is cut off or can’t be read. The “app” uses no iOS or Apple design language (tab bar for navigation), etc. Awful experience all round, and I recommend your business use anything else besides this service..Version: 1.86.4
✓ Clunky at best.For starters, I’m sure that my company hasn’t loaded everything on the front end that needs to be, but I still seem to have issues getting to the information that I need, it’s just not clear on the pathways. Another issue I’ve continually had is the notifications. Every time I go in to read a message, when I click on the message it instantly disappears. It still shows I have a message, and if I switch tabs and back, it’s there again. And if I try to open the message, gone. And to top it all off, what’s with the turtles??.Version: 1.72.2
✓ Poor programmingThe programming seems poor. Always hanging up logging in issues constantly. The interface is far from ideal. The geofencing is giving location based errors. All in all the program feels far from finished yet it handles pays and when doing overtime I would advise anyone forced to use it to check pay checks every check to avoid missing pay..Version: 1.82.3
✓ No Code Receive.Been waiting for two factor code for 2 days. Change to receive email still not receiving the code. Every 30 days we have to do redo the same thing. This problem occurs many times already..Version: 1.87.7
✓ Not FussedIt’s taking some time to understand the workings of this app… not as straightforward as I would’ve hoped..Version: 1.86.4
✓ Terrible.You cannot open the UKG Ready app by itself without opening UKG Pro first and click on the icon and than it opens the UKG Ready app. Who in the right mind came up with this work float and the bigger problem is whoever “approved” it and release it has a a bigger problem. Here is the workflows Open UKG Ready > Get error message > Close the UKG Ready App > Open UKG Pro > Click on Time Clock > Forwards you back to UKG Ready > ??? Seriously? It’s 2021 and this is the kind of “UI” Epic..Version: 1.74.1
✓ Fit for purpose?Kronos, currently, cannot recognise my part-time hours and as we don’t work to or with a rota it is not fit for purpose for what we do. It cannot even cope with simple annual leave requests which, in consequence, have to be done manually/by email..Version: 1.69.3
✓ This app wouldn’t be too bad but it keeps locking your password out so you have to keep logging inOne star because you’ve gotta keep on putting in your password to clock on or off must be a problem with the app itself.Version: 1.74.1
✓ Not user friendlyUsing the app as an employee is not easy, clunky. Using it as a manager is even harder trying to schedule or fix schedules is painful! Also the constant logging out is ridiculous! Why is there no passcode or Face ID?? It’s 2023..Version: 1.86.4
✓ Original app was betterConstantly having to login doesn’t remember last several jobs as previous version did . User interface is a pain and over complicated as is appling for over time hours , previous version of this app might not have looked as flash but were a lot more functional and eaiser to use ..Version: 1.72.2
✓ App won’t load oftenThe app is very slow to load…and sometimes will not load. It is a great app when it loads..Version: 1.84.4
✓ Company forced us into this applicationNot as reliable or easy to use as the previous payroll protocol. No need to switch to this app that clearly is not better. Take a look at the rest of the reviews for this app. Lots of 1 stars for a reason..Version: 1.86.4
✓ It does the job I guessThe emergency contacts form asks multiple questions which breach the confidentiality of the contact. Forms are difficult to find; tabs within tabs and if the internet isn’t strong (such as in a workplace lunchroom) the ‘work offline’ option means you’re logged out of the app and must start whatever you were doing again..Version: 1.69.3
✓ Not designed for humansTerrible, constantly full of bugs, every buttons are misplaced or not where they should be.Version: 1.75.2
✓ BuggyNeeds to integrate Touch ID and requires a force quit every day..Version: 1.77.1
✓ Work holiday booking systemVery poor unable to see a full month on screen or 12 months and although you can book into next year you are blind as shift patterns not on calendar.Version: 1.80.6
✓ Clock in/ outIt’s frustrating not being able to correct clock in and out times sometimes people may not be near an electronic device and time will be incorrect..Version: 1.86.4
✓ TerribleThis app is awful. It frequently logs me out and then allows only one log in attempt before locking me out entirely. My log in info hasn’t worked a single time. Our company has been on Kronos for 3 months and this is the fourth time I’ve had to go through IT to get back in. It doesn’t just lock out my mobile app, it locks my workplace network computer access as well..Version: 1.74.1
✓ HorribleThis time system is absolutely horrible. My punch in times automatically get deleted and system always indicates red warnings. Employees have no editing capabilities when needed and overall this system is a time clock. I gave it one star because you need to tap on a rating. It does not even deserve one star. It will time out all the time also and you have to re-open the system at last moment, especially the app, which is beyond horrible. This system is very “non-user” friendly..Version: 1.78.1
✓ App with potential that needs some major fixesI really have had high hopes for this app, I think it’s got potential and I like the fact that it’s similar to the website on one hand and the other hand I wish it was more of a native app and not merely a skin over a website. This app looks like a screen scraper app that simply has a shell with a browser behind it. There are some critical issue that they need to fix quickly. 1. There are too many times when you go to do functions such as request time off, when you only get half of the screen I have seen this multiple times on multiple devices. So for example when you pick the accrual type we have over five, but only 3 show even though you have 70% of the screen still available. 2. Or, when you finally can to the part where you start the request for time off, 80 to 90% of the time you can’t get the bottom half of the screen in fact if you hold your finger over it sometimes it will appear and then disappear it is really buggy and I wish they made a true native app but regardless of that it needs to be resolved ASAP. These and similar issues prohibit functionality and people using the app like it should be used..Version: 1.79.1
✓ Make it easierShould make it quicker to get into you have to go into to many time in a day you should make it with a 6 digits like other app we use.Version: 1.69.3
✓ This thing is worthlessI have been using this app for my current job. And what I don’t like is that you can’t edit or delete the timesheet. I mean seriously. Hey people who created this app, let us have the opportunity to edit our timesheets unless you’re too stupid to do it..Version: 1.62.2
✓ UselessWork implemented this app and it’s been crap from the start..Version: 1.83.4
✓ Forget the video tutorialsDetest this system, far too complex and almost impossible to run reports with any confidence. Cancelling holidays is like pulling teeth. Go for another system, something simpler and user friendly because this is not. It requires far too much manager input, takes away tasks from Accounts or Wages department but everyone else suffers..Version: 1.84.4
✓ RubbishThis is so rubbish keeps dropping passwords. More secure than my bank .why?difficult to book holidays on . Load of garbage. Everyone at work hates it . Gotta keep going to admin to sort it out ! Terrible app ..Version: 1.87.7
✓ Not BrilliantWhilst the basic functions are fine, the interface is very confusing. It would be far better if the app had simple button options to carry out functions. Trying to remember what is found under what headings is just not user friendly. If it wasn’t for the fact that our business is embracing this software and forcing us to use it, I wouldn’t go near it. The whole app needs a radical update. I should add, who on earth thought it was a good idea to be able to clock out when you aren’t even clocked in ? The issues with this app and desktop programme means it is very labour intensive just to maintain the timesheets for a team of 20 people. This should be simple. Another issue is that every time there is an update, I get locked out and it generally means I have to delete and re-install the app..Version: 1.85.5
✓ Broken appThis app is billed as a companion app. It fails to let me log in. Instead of one app to handle timekeeping you need to log into two app. The “pro” app works fine and is able to log in but the “ready” app fails to be ready for quickly accessing time keeping functions. Especially for something as critical as clocking in and out. Doubly so for states with labor laws that penalize for missed lunches and clocking out late for mandated breaks. Just combine the two apps. Logging into two apps to only need to use one is not conducive to efficient workflow or happiness of employees forced to use shoddy HR software..Version: 1.74.1
✓ Needs improvementDon’t like the HORRAYS - extra clicking. Too much work requesting time off - too many screens / clicking. Even to punch in / out could be made a lot simpler. Very disappointed.Version: 1.69.3
✓ Hard to useClunky and hard to navigate. Allows only 1 attempt at log in, locking out the user until the parent company releases the attempt. Applying for overtime and annual leave is very slow and tedious.. enough said...Version: 1.71.1
✓ Hopeless AppUtterly hopeless, I have to delete app each time and then download the app each day before I can log in or get anything done as I can never get back into it..Version: 1.70.5
✓ This app is brokenIf you exit out of the app by pressing home on your phone, the app will log you out about 50% of the time, regardless of you select Keep Me Signed In. When you enter back in to the app after being logged out, the app takes you to a screen that informs you that you have been logged out. From there, there is no way to log back in. You actually have to go round about to hard shut down the program and then reopen it in order to get to the log in screen. If you routinely have to shut an app down in order to access it, that app is broken..Version: 1.61.1
✓ AwfulNot easy to use.Version: 1.81.6
✓ Requires a restart every time before it works.Has never worked when opening once. Requires the app to be closed and reopened. Then a log in every time..Version: 1.81.6
✓ Hot steamy garbage can called UKGThis app is absolute steamy hot garbage. I’ve been using this app for my current job for about a year and I’ve been force locked out of my account at least 5 times. I can clock in in the morning and go to clock out at the end of my shift and it will tell me my account is locked. I’ve contacted HR more times than I’d like to get my account unlocked. I know this isn’t just me either because I have about 4 other coworkers currently locked out of this garbage app. Not sure why my company hasn’t switched to something else but fingers crossed..Version: 1.74.1
✓ Needs workGlitchy and time consuming. No simply way to add per diem have to add each day amount and type for each day. Hours don’t update after clocking out and sometimes don’t ever update totals. Can’t view pay stub easily to verify if everything is correct. Vacation hours don’t update correctly. oh now I have to pay back 40 hours of vacation pay due to glitch of doubling my vacation time. Also would be nice to use offline as sometimes I don’t have service..Version: 1.84.3
✓ EhhWith this being a payroll app, it needs to be simple where anyone no matter their age can use it. Doesn’t matter how many times I show someone how to work it, they always come back saying they still don’t understand how to use it. I have been telling them lately to not use it and go online maybe that would be simpler for them. They still have issues. Personally I don’t care for either one, I don’t use the app myself except to do a quick check on something. So , Eh!, I only use it because I have to, otherwise I’d change the whole platform to simplicity. Whatever!.Version: 1.72.2
✓ Clock in/outWho on Earth thought it would be a good idea to change the clock in and clock out buttons a drop down box that defaults to clock in?! I’ve had to manually fix so many of my reports time sheets due to this incredibly bad UI change! Keep the buttons separate like they used to be to prevent mis-taps!.Version: 1.75.3
✓ Good idea not impressedPersonally I think it’s great but should work for the employer and more importantly the employees! We only come to work to earn money and every minute counts towards over time Like the holiday app More to experience once HR release more of the app / use more.Version: 1.85.5
✓ Worst app ever usedThis is hands down the worst app I have ever used. Every update just creates another problem. Always drops out. Saved items get lost and constantly relogging on is a pain. I could keep going but I already waste too much of my own time on this app..Version: 1.68.3
✓ BuggyThis is a very buggy app. Really slow at all times when signing in and even that doesn’t always work, the app glitches out and freezes most of the time. It does not remember devices that you use for signing in ever. Really frustrated with this apps performance..Version: 1.76.2
✓ ReviewYou need to add the auto fill in when you log in..Version: 1.70.5
✓ AwfulThis app is terrible. It frequently stops working and needs to be removed and downloaded again. It is also extremely difficult to review because funnily enough, all the “nicknames” are taken….Version: 1.83.4
✓ AwfulAwful it doesn’t work most of the time.Version: 1.82.3
✓ Good App. Could be improvedWhy can’t the app remember the last entered field values? My never change. But I have to select all of them again each time I log in..Version: 1.68.3
✓ Needs faceidOr to keep you logged in.Version: 1.73.1
✓ Logs out each time!Latest update now logs me out everytime it’s closed, have to log back in every time, annoying to say the least! It didn’t used to do this....Version: 1.67.6
✓ Could be betterI have to use this app for work if I’m not near my computer. I have had issues with clocking in and out. It would be better if the clock in/out buttons were grayed out so you could not accidentally hit the wrong one. I clocked out twice in a row and had to request a time change to fix it. Also the app does take a while sometimes to open causing a late entry..Version: 1.86.4
✓ One star because I’m repeatedly asked to review and it keeps logging me out of my account.I’m giving this app a one star for 2 reason: 1. It is constantly reminding me to leave a review even though there is an option to not leave a review. Which I keep selecting. Get the point. I don’t want to leave a review. The only reason I am leaving is because I’m venting my anger. 2. It keeps randomly logging me out and When it’s time for me to clock out I have to remember the password. Which I don’t remember because I’m always logged in and I’m forced to change my password every 3 months. (An app like this doesn’t need to change a password every 3 months). When I tried to recover my password it automatically locked me out of my account. I waited 30 minutes to try again and still am locked out even when I try and do a password recovery. I’ve never liked the app..Version: 1.76.2
✓ 🙁😕.Version: 1.85.6
✓ TmsThe worst system, doesn't recognise the break, shift pattern aswell..Version: 1.86.4
✓ ReviewThe app is very informative if you could actually navigate it easier. The past several times trying to login the facial recognition would not even come up even after several times entering my login info and the window for the facial login saying it is enabled would pop up. When it was time for benefits renewal new docs would show right up but to actually change or keep the same I had to actually navigate the already difficult app..Version: 1.71.1
✓ ConcernNot easy to use Quirky issues.Version: 1.75.2
✓ Pls fix!!So my employer uses this app for clocking in/out and also scheduling. we recently moved to using keny for scheduling but its so messy for reasons that i will list below and it would be nice if they could be addressed. 1. when i click on details, i cant see where i am working. i have to click on the icon that schedules a cover request to see where i am going to work at which is very inefficient. 2. when looking at open shifts, you should be able to see ALL open shifts that day and not just the ones in the scheduled availability that you have provided. thank you.Version: 1.70.5
✓ No Help AvailableAfter a long time I am just starting to use Kronos. I want to apply for Long Service Leave but there are no instructions on how to go about it. I completed the obvious things and then lodged my application. A message came back mentioning about blocking. What is this blocking and how do I go about it. Very frustrating. I want to understand Kronos but there is no apparent help. Thank you and regards, Dave..Version: 1.82.3
✓ Annoying AppIt’s rather annoying to have to keep being locked out of your account or having to constantly have to update your password. Who are we protecting our time clock from? No is going to benefit from clocking you in or out? I also find it annoying that you can’t stay logged in on your personal devices. It’s also a problem when updated it starts you over like you never signed up before and you have to start from the beginning. You have to reach out to your payroll person to get the company user information. I feel that it needs much more improvements..Version: 1.85.6
✓ The app is so difficultWorst app to clock in/out and to check work schedules! Signs you out if you exit the app on accident Have to clear app on history to re-log in or it’ll give you stupid options that don’t even help you to love back in. When you tap on the calendar to check your schedule it doesn’t actually work, you have to click a whole different drop down to find the day and time Wish my work used Humanforce instead because the app is just staff friendly Heard this app is easier for Managers and HR but defs for not staff that are just checking schedules.Version: 1.84.4
✓ Worse after recent updateThis app tends to lock and won’t open until I power down and restart the phone. This is very tedious and a significant burden given the fact it is how we clock in and out for work! The information available to us is ok, but again, it isn’t so easy to access previous time cards and hours without scrolling and digging through multiple screens. Overall… meh..Version: 1.79.1
🙂 UKG Ready Positive Reviews
UKG Ready works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact UKG Ready.
⛔ UKG Ready Problems
