- 87.5LEGITIMACY SCORE
- 88.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Bria Mobile: VoIP Softphone App Complaints & User Negative Comments 2024
Bria Mobile: VoIP Softphone app received 105 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bria Mobile: VoIP Softphone? Can you share your negative thoughts about bria mobile: voip softphone?
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Bria Mobile: VoIP Softphone for Negative User Reviews
✓ Not working on IPhoneHi Guys, The iPhone app keeps re-registering when I change the apps, the push server isn’t working. Can you guys advise? Thank you..Version: 6.6.1
✓ Crashing a lotI lile the idea of continuous support and push notifications; therefore I moved from the purchased Bria I have to that subscription base Bria Mobile, but the app keeps crashing being killed (EXC_CRASH (SIGKILL)) by iOS for termination code 0x8badf00d on thread 0. I'm still im the trial period and that is not a good sign!.Version: 5.3.6
✓ New subscription model a disasterHave used Bria for iPhone for several years and, although not perfect, we continued to recommend it for our cloud Voip users. I can’t do that any more because the app no longer works either in background or lock-screen mode and no push notifications either, unless I pay handsomely for the privilege. Have now found an alternative, Groundwire, that does all of the above, it will even ring when I haven’t started the app - brilliant - and for a reasonable once only charge. Sorry Bria, poor decision..Version: 5.1.2
✓ I already BOUGHT this twice... plus addons.I paid quite a lot for the "old" iPhone version of this app. And I paid quite a lot for the iPad version. AND I bought codecs for both of those apps! AND I bought the desktop version of Bria. All considered, more than $100. I never had a problem with battery life. The "old" apps work just fine. Why would you kill those "old" iOS apps and require me to pay for this subscription-based app? Is it time for me to ditch Bria and find a different solution? 😡 Response to developer: Thank you for reading my review and responding. My main concern is that the apps I've previously bought might become outdated and unsupported, since they are no longer available on the App Store..Version: 5.0.2
✓ Have to pay twice?I bought Bria a year ago, just changed my iPhone, downloaded the app and now I need to subscribe with monthly fees?!? Why?.Version: 5.0.4
✓ What happened?Used to be a solid and reliable app. Now regularly crashes and won’t run in the background (if you switch away from the app, your account deregisters and you can’t receive calls). Bria does not appear in the Background App Refresh list, which goes a long way to explaining this behaviour. I feel like I’m missing something: it has plenty of features and looks and feels like the version I used to use, but for the reasons outlined is essentially worthless. What happened?.Version: 5.2.1
✓ Allow keyboard to type in phone numberProbably the only voip app that actually works on iOS. However, the most annoying thing (and probably very easy to rectify) is the fact that you can’t use a keyboard to enter a phone number. I use an iPad Pro with Magic Keyboard and it just doesn’t work. Also, is there a way to copy/paste a number into the app to call?.Version: 6.11.4
✓ Pas pour professionnelsUtilisé avec Ovh dans un premier temps, puis Flowroute, l’application n’a JAMAIS fonctionné. Le service technique est lent à répondre et si pour le coup vous n’y connaissez rien en informatique, passez votre chemin. Cela a fonctionné une fois à Montréal, mais le but était de l’utiliser à l’étranger, et la … impossible 😱. Fuyez!.Version: 6.8.3
✓ Latest update is a disaster!All the time I've used this app I get this problem of it randomly saying "a maximum of two calls can be connected at a time", despite having not even used it that day. I get a call I need to forward to a colleague but I can't transfer it and I have to get the colleague to call the client back - not what we pay ££££ for! Since this latest update the app doesn't run in the background, so will only function if your phone is awake with the Bria app open. As soon as your phone sleeps or you use another app you're disconnected and you don't receive any calls! Complete and utter waste of time and money! Still not fit for purpose..Version: 5.3.2
✓ Great app…but missing T9 dialingPlease, PLEASE add T9 dialing functionality to the Bria dialer. It would make life so much easier for me and I’m sure VERY MANY other people. Solid 5/5 if it had T9 dialing. Random calls work perfectly when the phone is idling in background and UI works just as it should, but T9. PLEASE. I’d even donate money for this feature.Version: 6.14.2
✓ Doesn’t run in backgroundLooks like a great app just doesn’t run in background so it makes the whole point of the app useless, how can you receive calls when it only works when the app is opened.Version: 5.2.1
✓ App continuously re-registersAny time I open the app or if the app goes idle, it has to re-register. If I could fix that, than I would give it 5 stars. Every other feature I enjoy..Version: 6.4.1
✓ Difficult to registerDifficult to get calls. Registration does not always work.Version: 6.7.3
✓ Push notifications Dont work. App is useless nowBria mobile will not stay registered on background. According to Bria it is a known issues due to some Apple noapps in background policy... and I think it’s bs, because Hangouts, Skype, Viber, WhatsApp and ton of other apps work just fine Glad that I didn’t pay for a year ahead. Canceled. P.S push did not work over vpn, we configured the app and firewall ports 5223, 2195, 2196, 443. Whitelisted Bria push servers and still nothing. Even if it did work, leaving port 443 open was not an option, also Bria warns they can change push servers addresses any time. Well, at least they tell you it’s not reliable enough for production environment..Version: 5.3.2
✓ SlowwwTake around 15 seconds to load app on xs max, games load faster than that.Version: 6.2.3
✓ Not Happy At All!On June 23, 2015 I paid outright for the 'Bria iPhone Edition'!!! Where is that app??? Why are you forcing me to pay recurring fees now??? Not happy with you at all!!!!.Version: 5.0.2
✓ This is useless for incoming callsI’ve been using this app for over a year as there don’t seem to be any alternatives. For outgoing calls it works fine for the most part but for incoming calls it is completely useless and unreliable. - Incoming calls rarely ever come through the app ( spent tons of time working o the push settings) and if they do it’s intermittent. Even with all running calls do t come through. - if an incoming call does come in, most time the audio doesn’t work - if I have music playing I can’t answer a call if it comes in as then the music plays through the call and there’s no way to stop it. We have tried four iPhone models through iOS11 and 12 through multiple updates and it just seems to get worse. As a business app it is not usable and if the issues are due to restrictions on iOS as I’ve heard from support, the app should be pulled as it doesn’t work no matter why..Version: 5.5.2
✓ I got charged several times!App itself is good, it was actually better than any other voip sip app we have used. But I got charged multiple times with other family members even though it says up to 6 family members can share the subscription..Version: 5.0.4
✓ Previous customers forced to upgrade to subscription modeNot happy about buying the prior Bria app only to see them abandon it. It no longer works on iOS, effectively forcing users to switch to the new Bria app… which we now get the “privilege” of paying for again and again under a subscription-only model..Version: 6.5.1
✓ UnfairI was using this app since 2015, paid $30 for a full version with codecs, when suddenly they stop update their old app and create this new one to charge every month. Unfair company, the main goal of the company is profit against their users..Version: 6.6.2
✓ If only I could find a solutionI would give this app 5 stars if I could simply find a provider that supports calling and messaging. I can’t find a provider that supports Bria calling messaging and has call recording and transcription. I scoured the counterpart site and also reached out to counterpart with no success. If I could find a provider that works the app would be useful. The app itself offers a lot of functionality assuming one can locate a provider that supports..Version: 5.7.1
✓ No longer workingI purchased outright before the switch to monthly subscription. Now the app won’t run at at all. Bria Needs To Be Updated The Developer of this app needs to update it to work with this version of ios I’d pay the monthly subscription but I’m concerned that they will then switch back to outright purchase only or bundle with some other services. It’s an ok product but to drop support for paid users has left a bad impression..Version: 6.5.1
✓ Monthly SubscriptionAlready pay monthly for phone plan. Is greedy to charge monthly for SIP client.Version: 6.3.4
✓ Not worth the moneyThe UI and features are good but not worth the annual subscription cost. I ended up getting Groundwire, one time purchase, during their anniversary sale. Even at full price, I would have broke even after the first year..Version: 5.5.3
✓ Accounts not registering in the backgroundI used this app for more than 4 years and now I cannot because some “push notifications” stuff that changed how it works ... when I minimize the app the accounts lost registration avoiding calls to go in... it is a shame that a company like this had issues and charging us for a yearly subscription.....Version: 5.3.4
✓ Broke after an updateI love the app, just putting 1 star so it get seen After an update im not receiving calls anymore, i think it’s the « native integration » with ios that broke it. Îve done many test and done so many things i dont know if it’s fixed but right now i receive the calls with anothwr softphone and i receive a missed call from bria but since it works now i dont want to change swttings anymore.Version: 5.7.2
✓ Vendor should have grandfathered existing customers. I will switch productsVendor should have grandfathered existing customers. I will switch products.Version: 5.5.3
✓ Old app money goneI have also purchased original app and also bought premium service but they kicked that app with new app, now they need more money from us. Shame on your marketing team. Please refund our old money.Version: 5.3.4
✓ Worst App EverThis app never works. The line doesn’t ring when you make calls, the calls drop, and it always freezes. I tried everything possible to get it to work. It’s been 2 months since it continuously stopped working. It only works a fraction of the time. It’s a huge waste of money and it causes more harm than good..Version: 6.14.2
✓ Doesn’t work as intendedThis app continually de-registers when operating in the background. Developer support does not respond to this issue either (check their forums). Even with push enabled on phone there is no success - so frustrating..Version: 5.3.4
✓ Not fair for us who paid for a one-time full price appThe least you can do is to unlock the feature of this app for those of us who paid the full price. I understand I can download the old app, but some of the bugs didn't get fixed and now it cannot be updated to restore full functionality, while this new app is this one that will be getting all the support and updates. Do like many developers do when the switch to a subscription model. You can have your app detect the purchase of the previous app and then have it unlock the features for us. This new app is the only way those bugs can be dealt with going forward..Version: 5.3.2
✓ Not recommendedApp is definately not worth the money being a subscription makes it yet another reason not being worth the money should be like most of the other voip apps with no subscription.Not recommended.Why does the app also ask for your iTunes password as well seems strange..Version: 5.0.4
✓ Not that great.Phone calls never come through. Always have to wait for a voicemail message to pop up on my email. I have had a few very important phone calls and the app has disconnected me numerous times. Sort it out!.Version: 5.2.3
✓ DOESNT WORK IN BACKGROUND..When it’s on it’s good... As soon as it goes to the background it unregisters and you can’t receive calls. FRUSTRATING!! Please fix this! You’ve had a number of reviews about this now.....Version: 5.5.3
✓ Broken appDoes not work!.Version: 6.16.1
✓ Not professionalNo assistance when problem to install, when calling the troubleshooting phone number they refer to their website no assistance there either..Version: 5.5.3
✓ Renewed subscription my without permissionEven after I canceled this subscription and deleted the app one year later you charged my credit card without my permission. I don’t use this app, and I only tried it a short time then immediately cancelled. I request a full refund of $9.99 and would like someone to contact me to confirm this subscription has been cancelled..Version: 5.3.4
✓ Phone tab has stuck red notificationOn the phone tab I have a push notification showing the number 4 in red. I can’t find any reason for it. Or any way to clear it. Tried support website but it just puts me in a loop sending me to the same list of articles! Any ideas please?.Version: 6.6.1
✓ Don’t get this appSo I have had this since February for my small business. It seemed OK first but; The texting app is really difficult. The messages don’t come in all together as one conversation, they come in as completely separate messages. You can’t add contacts on the app, even though it gives you the option? And on Saturday after sending a text message, the app froze and when I reopened it ALL my prior message history was gone, it tried to make me re-sign up for the app AND it is offline and will not come back online and the app is now useless. I am deleting this app today and I am finding a new one because this app is completely useless. I am quite disappointed and I should have listened to the other reviews.Version: 5.6.2
✓ Doesn’t workKeeps de-registering etc... and when I go to make a call, when it’s registered it drops the call!.Version: 5.3.6
✓ Dropped calls ALL THE TIMEThis app is awesome, when it actually works. I have dropped calls all the time. Calls that don’t pick up, calls with no audio, calls where the person on the other end cannot hear me. It’s frustrating. Hoping more updates come soon to help with these issues..Version: 6.4.4
✓ I didn’t buy a subscription.I purchased this app before it was subscription based. Now I can’t use an app I purchased without subscribing to it? If you want to create a subscription based app, create it, but don’t screw with the app I purchased. I only use this app as a hobbyist, but now I will be pushing back on this scam..Version: 5.3.4
✓ Unreliable ServiceI have only recently started using this service and wanted to roll this out for the field staff but it is so unreliable. Get 503 error and nothing wrong with voip platform, then when it actually works it might be a clear call for a couple of seconds then call breaks up. Frustrated!.Version: 5.4.3
✓ App is okThe only reason I gave 3 stars is the app is not available on the Apple Watch. Also I wish there was a way to pay for this yearly instead of month to month. But over all the a good app..Version: 6.3.3
✓ UselessI can't even get past the first screen. The app is frozen and won't respond. No amount of re-installing or restarting helps..Version: 5.0.3
✓ Will not pay for subscriptionI bought the last app and some codecs. Not maintained. A voip service cost as much as the app subscription. Not sure for the price asked it’s worth it. I’ll never understand how you can rent an app..Version: 5.6.2
✓ Terrible App UpgradePurchased an app from these folks for $8-10. It now dials incorrectly for example if you type 913 it types 139. Paid app is now full of bugs and I am upset. Was a great product now it’s turned into a piece of garbage. I feel a little taken advantage of. I have a $10 app that doesn’t work..Version: 5.0.4
✓ ApplicationL’application fonctionne très bien par contre ca demande beaucoup d’énergie a la batterie.Version: 6.11.4
✓ IssuesSince updating to iOS 11.4 the mobile cannot take calls when it is asleep. The mobile (tested on iPhone 6s and x with the same issue) needs to be unlocked in order to take calls. We have an iPhone 6 with 11.2 installed and it works fine. Please can this be issue be resolved because in all other ways, it is a fab app..Version: 5.3.1
✓ Buyer bewareBought a different version of this app for about $5 about a year ago, and was quite happy with it, primarily because of the CallKit integration. I recently realized that the app was discontinued without notice and left in a buggy state without automatic updates. For example, numbers will dial in reverse order (seriously) which shows the quality of these guys’ testing. And no I’m not interested in going through some strange side-channel upgrade process suggested by the developer to fix an app that I paid for. Now there’s at least three (brand new!) versions of the app with no clear differentiation and this one wants a subscription. For what service exactly? Support for your broken app? Buyer beware: seems these guys don’t care about their customers once they get your $$$. This is a shame because I was quite happy with the original app before the developers made this insane move. Now I’ve jumped ship and switched to Acrobits, where the pricing still makes sense and the developer actually seems to care about their customers..Version: 5.1.2
✓ Another customer not happyCount me in as another user who purchased this program only to find out they no longer support it and now they want us to pay a monthly subscription for it. I guess it time to find another option....Version: 5.2.2
✓ Will not pay for new subscriptionI, like all the others here, will NOT pay for a subscription for this app. I also paid for the codecs and the extra features just be denied access and would have to relicense the codecs again by upgrading. Definitely feel shafted. This type of app should not be a subscription if there is no actual VoIP service to go along with it. Bad move CounterPath..Version: 5.0.4
✓ Subscription model need to stopBuy this apps 8 year ago Working perfectly for my vacation call Cost me around 10 cent a year Now they kill their apps and give us this subscription crap Look elsewhere.. your app have reached End of life Also call Planned obsolescence.Version: 6.5.1
✓ Good but needs improvementThis is a fantastic way to acquire a second line on mobile phones and have a landline number to boot! However, the cure version keeps sending calls to voicemail without giving you chance to answer. This has always been temperamental but recently got worse. Please sort it guys!!.Version: 5.4.3
✓ FrustratingSure wish the instructions to revert to the old version actually worked..Version: 6.0.4
✓ Not working at allThe app goes to background mode and does not receive a phone call after it goes to sleep between 2 to 3 minutes. I have to open the app again and then it registers and receives calls..Version: 5.3.2
✓ Poor quality and drop callsWe have our service with Call centric and what I’ve noticed with the Bria app is that calls will drop and sometimes when connected the phone quality is very poor.Version: 6.10.2
✓ Errors errors errorsKeep getting errors both on the mobile and the desktop apps.Version: 6.11.4
✓ Too Many Issues, No other ChoiceI have this app so I can work from home without giving customers my personal cell. Most times it says “Not Registered.” I never receive calls that come to my desk phone through the app, as I was promised they would. Unfortunately this is what I was told to use by my employer, so I don’t have another choice..Version: 5.6.2
✓ Loin d’être parfait- tombe directement sur la boîte vocale à l’occasion - message ne s’affiche pas toujours - son coupé à l’occasion - délai avant que la personne entende la voix Bref, en entreprise, vraiment pas terrible Je ne conseil pas cette application qui m’avait été fortement recommandée....Version: 5.7.2
✓ AcceptableThe app does what it needs to…for the most part. I get work calls on my cell, and the connection is passable. There are times that I notice not all calls are forwarded and sometimes a call gets stuck in my cell endlessly ringing. You can also only try and transfer once on Bria or the call drops, so make sure the person you’re trying to reach is actually there! Other than that it’d a fairly simple straightforward app that does what it’s meant to!.Version: 6.10.3
✓ Has it’s quirksIt tends to work very well, but when it comes to Bluetooth it definitely has its issues. It’ll also occasionally disconnects which forces you to reset the app. I have to say, though, it’s nice to not be tied to my desk..Version: 5.7.1
✓ Can’t get to work correctlyPhone isn’t always ready. Sometimes it shows registering. If I knew how to get in touch with support I am sure they could help but I have no idea how to. I tried calling but could not get through.Version: 5.7.2
✓ Save your money and look elsewhere.For a paid app it misses the mark on so many things - it’s always alllllllmost there but never makes it. For example if you have two sip accounts you’ll never be able to tell which one is ringing as it doesn’t show which account is ringing or give you the option to have a separate ringtone for each account. If you just need the very basics it works but there are other free (Zoiper) sip clients out there that do the basics for zero dollars..Version: 6.4.4
✓ Doesn’t consistently workThe phone won’t ring when I get a call, half the text messages I send/people send me never arrive (the settings are correct according to tech support). They keep blaming my phone’s connection or the voip provider, but I have zero issues with my phone (and didn’t have issues with another more expensive soft phone app I tried in the past) and the voip provider keeps saying everything on their end is correct. Tech support will respond at different intervals - a day, a week, and although they’re nice, they don’t ever have a solution. I plan to move to a different app. I will say that it does work for making a phone call (if you have good reception or wifi) but what’s the point if you can’t receive calls or send/receive messages consistently, and you’re constantly communicating/spending so much time with tech support?.Version: 6.6.3
✓ Bad receptionLine réception not very good A lot of static.Version: 5.1.2
✓ Total failure! Go with “Groundwire”Utterly rubbish piece of junk, bought this when it was £5 in 2012. Now they charge for yearly subscription fee. Though it’s not even fit for purpose compared to their competitors like “Groundwire” which cost a one off fee of £9.99 once its set up You don’t need to have it running in the background. Never missed a call since..Version: 5.4.3
✓ AwfulThis is awful. It was working so fine. And this morning I got logged out and when I signed back in my phone is not same as it should be. I don’t know why did they have to do that..Version: 6.2.2
✓ ScamThis app is a complete scam. I already bought this for $10 previously. Get a new iPad now it says I must pay monthly or yearly. I click restore my purchases it still says I need to pay monthly. I was just about to buy 10 windows licenses for my team but now we will be going with a different solution as this is a scam..Version: 5.1.2
✓ Push service unreliableI tested Bria Mobile and Acrobits Groundwire simultaneously on my phone, with the same configuration, the two accounts were from the same service. After 12 hours, both accounts worked well. But, after 48 hours, the account used in Bria Mobile become offline and cannot be dialled in, while the other account, used in Acrobits Groundwire, still worked well. Bria has a better user experience, but the unreliable push notification makes it unusable. I had to unsubscribe it..Version: 5.5.1
✓ Before you buy read my reviewI have had this Bri for years. I bought mine when it was about £5. It has never been cheap. I expected so much from Bria, it was a mixture of good and bad. Before now, if you receive a call that is not from Apple's own call system, it was routed to the notification system. First unlock your phone, then slide down from top, tap the call and finally receive the call. Very annoying if you remember. Finally Apple can now let us pick call like it's a normal call. Bria never adopted it. If your phone goes off, just make sure you toggle Bria. If you don't you won't receive any notification. Bria had plan. They brought out a new app with subscription that promises to push calls to you just like normal phone. Please save your money and buy GROUNDWIRE. Powerful. If you like put your phone off and on again, you will receive calls as normal. No subscription. One off payment and you will never need a house phone again..Version: 5.1.2
✓ Great for years but not compatible with iOS14I have been using Bria Mobile for about 4 years. It’s been solid and a great performer. Yesterday I updated my iPhone to iOS 14 now that Apple has released the official update. Bria would not launch. I updated the app and it lunched once. Uninstalled and reinstalled and again I got one use out of it and it will no longer launch. I’m disappointed and will wait a couple days for an update to hopefully fix this - if not, I will need to seek an alternative because I need a product I can depend on..Version: 6.3.2
✓ Need refund of money nowI had a hugger put this app on my phone without my permission and put a purchase for $10 that was for the year and who knows how many times which I canceled so I need that money refunded because I gave notice already nor was I ever aware that it was on my phone which should never was. So either that or I have to take financial action thank you have a great day.Version: 6.1.2
✓ Flimsy appVideo is intermittent with Freebpx 16 server, sometimes it will go on on one side or another and most of the time it fails. Calls sometimes don’t go through, caller hears buzzes and receiver gets a pop up about missed call right away. For these money app should be more reliable!.Version: 6.11.1
✓ BugL’application n’est pas au point a 100% la communication est souvent coupée !.Version: 6.2.3
✓ Rendement très moyen à dateLa ligne est souvent mauvaise ou l’interlocuteur ne m’entend pas parler... Line is often bad....Version: 5.6.2
✓ Fine outgoing. Not reliable for incoming.Seldom receive an incoming phone call. Sometimes doesn’t even ring, straight to voice mail. Outgoing always works..Version: 5.5.2
✓ Recent update has broken the app.The app goes int ‘unregistering’ status moment it goes into the background and doesn’t ring/receive any calls..Version: 5.3.2
✓ UnreliableI have to use this for work. It won’t dial out if you’re connected to WiFi. And the connection is bad on the call if you are only using cellular. What I have to do is dial out using cellular and then turn my WiFi on once it starts to dial or once the person on the other end picks up. The connection is spotty at best whether you’re using WiFi or cellular. It’s not reliable especially for how I use it at my job where I need to contact people over the phone. I don’t recommend this unless they do some MAJOR patches. Also, the call forwarding doesn’t work so don’t expect to be able to talk to anyone without connection issues..Version: 6.6.2
✓ Lack of iLBC codecApp UI is very nice, configuration easy,But, lack of iLBC codecs is disappointing me, many soft phones added iLBC support,and the voip voice quality is absolutely much better than G729 G711au ,so , when did you plan add iLBC codecs ? —— Actually I saw the forum discussion, your developer said he has a conflict problem can not resolve or a bug with the app itself add iLBC codes ,not because the other codes is better, apparently , the best open source PBX system asterisk still use iLBC, and many other apps , so I uninstalled Bria mobile and buy acrobits softphone..Version: 5.2.1
✓ Rip Off?Bought full version of this client earlier this year and now reinstalling on new phone it is a monthly subscription for the client now? I paid for a full version with a one off fee and want my product. Restore purchases didn’t work. iCloud restored my previous app apparently lol. So I guess I’m still stuck without updates. Yay! So I never reached out to support for a license as it’s only $10/year and I can appreciate that sort of thing being a developer myself. My issue now is that it works no differently for me than the old Bria client. It still does not ring through when screen is locked. It actually goes straight to voicemail, it loses registration with the server apparently during this time..Version: 5.1.2
✓ So sick of these companies going to a subscription plan!I paid for this app once and expected it would be supported. Yes, I understand I can download the old version. I would even be happy to pay for upgrades every now and then, but not be forced to buy a monthly/yearly subscription for a PRODUCT. Bad, bad, bad business model for THIS TYPE of product!! IT MAKES YOUR CUSTOMERS FEEL LIKE THEY ARE BEING NICKELED AND DIMED. A company should provide MORE VALUE than the money they take for the product, just a basic business rule! I will be jumping ship on this company..Version: 5.1.2
✓ TrashHas never worked if the phone sleeps. Now it updated and wiped out all my settings..Version: 6.2.2
✓ Horribly unreliableConstantly dropping out with registration issues and throwing up lots of different error codes. I hate to think how many calls I have missed due to the unreliability of this app. Even right now it says “not registered “. My 1 year subscription was a complete waste of money..Version: 5.3.2
✓ All settings disappeared!!!!!!I installed your app the other day, spent hours configuring it to meet my needs, signed up for your subscription and after an upgrade today ALL MY SETTINGS HAVE VANISHED!! Seriously what on earth????.Version: 6.2.2
✓ Scam app that doesn’t performThe app doesn’t deliver as promised. Apple and the developer scams you by not refunding on an app that doesn’t work. I’ve clearly had to buy the paid subscription via counterpath.com Bria solo. This app makes you dial the caller three times before you actually can hear the caller..Version: 6.15.2
✓ I paid for it?I paid for a previous version, I did restore, it said "sync success" but now I need to pay a subscription. Feels like I am dealing with EA..Version: 5.1.2
✓ ScamUsed the free trial installed and deleted the app in less than 30 minutes wasn’t what I wanted this was all in the trial period. Still got charged even after deleting the app and cancelling subscription..Version: 6.8.3
✓ Push serviceI have not been able to use push service it never registers and there is now information of how to fix this!!!!.Version: 5.3.6
✓ Good software, bad move!After spending, on the regular-now-discontinued-Bria, an equivalent to 1 year subscription on this new platform, the least the developers should do is to gift a 1 year redeem code for us, the current users. The same users that are giving - for years - all the feedbacks that led to this new app. They got all the experience from their old customer base and now are trying to squeeze some more money from us. I do want the Push feature. But I’m feeling disrespected and don’t want to throw my money again on this company. Give us something and we will certainly continue to pay the subscription after that. No doubt!.Version: 5.2.3
✓ VoIP accounts erased!Updated to the latest version (6.2.1) and I now have to re-enter all my VoIP accounts!.Version: 6.2.1
✓ Very confusedThis app serves it purpose as my telco can’t give me caller ID without it. But and a very big but and no one can help me. All the calls show up on my personal mobile which the app is NOT installed on and no one knows anything to help me. We share the same Apple ID but like I said it’s only installed on my work mobile and that’s a totally different everything except the Apple ID. I have looked at all the obvious in both phones nothing is shared at all Anyone reading this who can help please leave a reply..Version: 6.3.3
✓ Absolutely horribleThis app was good maybe 4 or 5 years ago but then they got greedy, increased their price and support got very arrogant. I rather pay 10x for a service that has respectful support than have this app for free with the most toxic support..Version: 6.5.3
✓ I had bought the app, now it’s asking for paymentI bought this app years ago on my iPhone, now they’re asking for a subscription payment too. The app was not cheap when I bought it either. Do I get my refund now that I can’t use the app as described originally?!.Version: 6.3.7
✓ Where is my £5???I bought Bria when it was £5 I don’t want any of the new features but would like the product I have purchased. Unfortunately it is now not passable to get to it and counterpath insist that I should subscribe to get access to something that I have already paid for and have been using without problem for years. If I can’t use it anymore can I have my £5 back please as currently if feels like you have stolen an app from my phone..Version: 5.3.4
✓ Some room for improvementAs a part of my work I often leave longer messages for people (45+ seconds long). Periodically the connection will end, leaving me unaware that I’m talking into the air because the is no chime or alert telling me that I’m not being recorded. This is really irritating. I’d suggest you program in a chime of some kind to alert users if the connection they think they’re using has ended..Version: 5.1.3
✓ Great app, but doesn’t handle backgrounding wellI love it for working from out of office, but whenever the app is backgrounded, most calls go straight to voicemail and only a few ring... this means I’m stuck with my phone on a blank dial screen all day and can’t let my iPhone sleep or I won’t get calls..Version: 6.3.4
✓ BonjourPire application a utiliser.Version: 6.4.4
✓ Don't waste time . It's not free appLook like a free app, they did it, I downloaded it, then can't use it unless you pay. One star!!.Version: 5.0.4
✓ Misses many callsI subscribe to their push service and often it works, but often it does not ring the phone. I have tried every combination of settings in the preferences but none will make it ring reliably, even when it is the frontmost app..Version: 5.6.3
✓ Nothing WorksPush notifications don't work. Everytime I go to the background it unregisters and when I open it , it re-registers causing 403 errors if it happens too often. I tapped test push notifications and it says test passed, test still when I'm in the background I don't receive any notifications and calls go to voicemail. When I make calls from the app it says, "the number you have entered have not been recognized" Total waste of money..Version: 5.5.2
✓ Latest update broke itRecently updated to 5.1.3 and now every second call gets a busy here 486 error Have to disable and enable to make a call then it’ll happen all over again.Version: 5.1.3
✓ UnreliableCalls drop constantly, When the calls does go through you can barely understand the person due to the constant breaking up, My company is using this app to redirect our office phones to our cell phones. If your on a call using the Bria app and a phone call comes in for your normal cell phones both calls are lost. If you on the phone and another call comes in you can not place the current call on hold and answer the incoming call, the person is unable to hear you. Then you switch Back to the original call and that one is lost too. This app is terrible..Version: 6.2.4
✓ Bye-bye Bria!Subscription model with no grandfathering or incentives of any kind to existing customers who paid for and supported the app? No way of continuing using the app we paid for? Well done Counterpath insulting those who carried you this far. I am out, you won’t ever see a single cent from me. Bye-bye!.Version: 5.5.2
✓ I also paid a lot of money for the old versionI also paid a lot of money for the d version. I've got a new phone and now can not get the app I paid for as it's no longer in the App Store. Not a happy customer!.Version: 5.0.2
🙂 Bria Mobile: VoIP Softphone Positive Reviews
Bria Mobile: VoIP Softphone works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bria Mobile: VoIP Softphone.
⛔ Bria Mobile: VoIP Softphone Problems
