Onmyoji App Negative ReviewsNetEase Games

Onmyoji Negative Reviews

4.6
4.62469 star

Total 60 Negative Reviews

Onmyoji App Complaints & User Negative Comments 2024

Onmyoji app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using Onmyoji? Can you share your negative thoughts about onmyoji?

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Onmyoji for Negative User Reviews

Terrible SupportWhile I love this game, the support flow is terrible. It is not optimized whatsoever. Why is every issue completed once a user receive a response from the agent? That should not be the status when a user issue is not resolved. The resolves status should be on the user. However, the forced closure of the original ticket forces the user to resubmit multiple contact for a singular issue. User should be able to have a message box to reply to the agents response so that the conversation is centralized. I’ve messaged them numerous times about the failed injection of S Jade into my account despite having proof of purchase and Apple’s confirmation that the order was successful. Yet the in game agent can only tell me that it didn’t go through so I have to follow up with Apple? Apple takes care of the payment, but the developers should really be the ones to handle the in game injection based on the payment ping that the platform should get notified of. Now if it doesn’t but a customer shows that they did, what is stopping the developers from credited the player? Honestly I’ve been frustrated too many times going back on forth on the support portal..Version: 1.0.103

RiggedI want my money back, I wasted $70 on the newest event and I did not get a single SSR. It said my chances were up but all I got were R ranks, you know how much money I lost playing this over summoning. I want my money back. Please tell me you know the feeling of losing money and gaining nothing back, I understand it’s a chance game but this is just disgusting. The chances have gone up and yet I haven’t gotten anything. To even make a achievement for not getting an SSR after 500 summonings is just devastating! I want my money back unless I can get something else for it because this is just an unbalanced game..Version: 1.0.107

Fun game but the latest update doesn’t allow me to connectReally addictive game, with beautiful smooth graphics but the recent Easter update has caused connection issues.Version: 1.0.58

Has potential but needs work...It took a long time to install but once done, I was looking forward to play as it looked great and the Japanese voice acting was a pleasant surprise. It’s borderline impossible to play. I have a strong internet connection according to speed tests but between each piece of dialogue I’m hit with a “connecting” pop-up that takes about 10 seconds. So I will read a sentence, then have to wait 10 seconds to read the next sentence. All too often the game freezes after the “connecting” pop-up causing me to have to reset the game. Which puts me back to the beginning of the dialogue and I have to go through the frustrating process again. Also, I’m sceptical as to the awards the app claims to have received. I researched the Google Play 2017 awards and this was nowhere to be seen....Version: 1.0.15

Auto-battle isn’t funThis game is as old as Star Wars: Galaxy of Heroes, but SWGOH managed to figure out early on that auto-battle isn’t fun, and added the ability to instantly complete the daily farm battles. Then they had PvE and PvP events where the battles actually mattered that you couldn’t instantly complete, and auto-battle would result in a failure because the strategy part is actually important. But once you got through the hard part of the battle, you could turn on auto-battle to clean up. I don’t know why it’s become such a fad lately for game devs to solve the problem of the boring daily farm grind by making everything auto-battle. All they have done is made a game that is just as fun playing it as not playing it. Except if I’m not playing this game, I can still use my iPad for something else…like playing games that are actually fun. Can you imagine? Games that are actually more interactive while playing them then they are when uninstalling them?.Version: 1.7.115

The summoning chance is a jokeI love the game. However, at every summoning events, the chances to get your target is way lower than they stated. At all events I have been at, I exhausted all 8000 summons or 80% chance before I get the target. It’s practically deceitful..Version: 1.7.139

Falls shortOnmyoji is a beautiful game with excellent voice acting and incredible art. The battle system is very fun. Unfortunately the game has quite a few major drawbacks that kept me from getting hooked. Firstly, it’s almost impossible to summon a rare hero. That’s just disappointing. Next, the equipment system tries to be like Monster Super League but is so much more rudimentary. But the worst aspect is the sheer lack of combat encounters. The story is sort of like mini episodes of Natsume Yunjinchou, and it’s a ton of talking and talking and barely any actual fighting. Then when you do fight, you’re already bored to tears and the battle is over in two seconds. They really need to revamp this so there is more action..Version: 1.0.15

Cool game, except...I’ve been playing this game for about a week at the time of writing this review. First impressions; the play-style is a lot like Summoners War, you collect monsters, equip them with runes (“souls”) and use them to battle. The RNG seems a bit better in this game compared to some others of this genre, I feel that I’ve already gotten many good runes/souls and even summoned a SSR rank monster which I’m guessing is like the equivalent of a 5⭐️/legendary rating in other games. Leveling up & exp farming seems quite slow though, but there is still a lot I don’t know about this game. The art-style is freakin amazing and I love the whole traditional Japanese theme this game has going on. Finally, one of the best parts is this game isn’t always throwing ads in your face, I can see myself playing this one for a long time! Edit: I originally gave this game a favorable review, however, after spending about 2 months of daily playing I will say that the exp farming is absolutely abysmal, tedious, and just flat-out not fun or engaging, and that is what ruined it for me. The devs need to give this game a SERIOUS exp gain overhaul. Anyway, even running TWO exp boosts at once and playing for months I never got a single monster to max level. All I can say now is you’d better have some serious determination or cash to blow on making your monsters powerful. Fun for a while but it didn’t last long..Version: 1.0.17

Please never ever play this gameThe designer who designed the events or game activities for this game never used their brain. How you work hard on it will never receive same reciprocation, besides there are also a lot of stupid people in the game. I am physically feeling sick because of playing this game. Seriously, the game experience is extremely worse. I am also playing it on another server and I used almost 10 hours and 3000strength for reach the lowest requirements for the activities. Other people only needs 1500strength Please never ever play this game, it doesn’t worth for wasting time on it. I feel prepare for my final exam or doing calculus are even much better than this. If you don’t think about fixing the balance in the game, you will lost a lot of players. But I think this game already did. Extremely bad game play experience, include a lot of loot box mechanic in it and it really affected my game play. It only brings frustration.Version: 1.6.39

Don’t waste your moneyFirst of all, I gotta give it to the people who made this game as the story and characters are very good and secondly there’s a lot to busy yourself with BUT the one thing that made me write a review with 2 stars is the low freaking chance of SSR/SP shikigani. Now I know that most of “gacha” games are like this but let me tell you my experience. 180+ pulls/amulets not even a single SSR/SP came out and the worst of all it only gave me a handful of SRs and this on an event where the chances of getting SSR/SP are upped. I spend a lot of money of which the total amount I won’t announce but I can tell you based on my experience with the pricey micro transactions and the pay off that it is not worth it. Lastly, the events, it is not beginner friendly. You would have to either spend a lot of money or spend a lot of time of which even if you have reach the qualification the event would’ve already ended and all would be for naught. Overall, the game is very good in terms of story and game play however based on what I experienced and said on this review, it is a ‘pay to win’ or ‘ignore your life and any other interest you have to win’. Thanks, now I’m gonna go on a corner and contemplate about the secret of the universe..Version: 1.0.107

Don’t have enough GB to play!This is the best game I’ve played. I love fighting and love Japan much! But how can I play with 16GB? It use so much GB that I have to delete almost my app. Pls make the game less Gb.Version: 1.0.78

Cho asura thì rate 5*Thêm Duyên thì 10*.Version: 1.7.53

Used to be funThis game used to be great. Now it’s a pay-to-win black hole. Soul drop rates are awful, so unless you farmed like it was your job 9 months ago you’re not going to get anything good. I was busy playing the content back then like an idiot. The changes in content to balance the game are basically just releasing new shiki that don’t counter the old ones. Some sections are hard for the sake of being hard (you need 170% hit chance, because 125% just isn’t good enough). It’s become a game of sub stats where you have to pay enormous sums (over a grand) to get anything good. And if you don’t it won’t matter what shiny new shiki you pull, someone will still have a first strike dps that one shots its target, freezes your entire team, and cannot be killed. Oh, and if you write this message as a suggestion in the in-game chat you’ll get a nice message in Chinese that probably says “we don’t care” because your messages never send. It’s maddening because this game used to be great..Version: 1.0.44

Great game just doesn’t work on my deviceI love the game, it’s fun, you don’t need to pay to win, love the characters and the music. You do need a LOT of patience with the summoning though, my bad luck streak is... bad, but that’s always just part of the game. I play on an iPhone 6 which is probably why is doesn’t work properly on my phone, it crashes mid battle or just at random times, and it’s so glitchy it just makes me want to hurl my phone at a wall sometimes haha. Overall good game just make sure your device is compatible..Version: 1.6.49

I love it except..I have been playing Onmyoji for a few years now and it’s still one of the games that I continue to play; however, lately these bugs have been a bit of an issue. I can still play, i guess but sometimes it just refuses to load or it’ll freeze at the end of a fight. When I feed my pets the bar doesn’t even go up. I have to continuously go out of the pet house and then go back in to see if I fed them and at that point even collecting the rewards from the pets are a problem because I continuously press the reward but I don’t realize I’ve collected it until after a while where it says “you’ve already collected the reward” several times. I love this game and I have absolutely no issues with it except for the bugs..Version: 1.0.99

Everything makes this game crashIt saddens me to give a bad review because I love this game, but for the past 2 months or so the game has just crashed every time I try and do anything important; like bosses, netherworld gate, upgrading shikigami, sending messages, accessing the shop, etc. I send in crash reports from time to time but it happens so frequently that all I would be doing is issuing reports and would have no time to play the game. Plus, the responses I’ve received are either a prewritten auto reply or a “we are working on it”, but the app itself doesn’t update frequently, just the server. This leads me to believe that they aren’t so concerned with fixing this issues. I have friends in the game that have complained of the same problem so I know it’s not just me. Still, I would give this game 5 stars if it wasn’t such a huge gameplay-ruining flaw, because it really is brilliant otherwise..Version: 1.0.58

Fix lỗiLỗi đăng nhập.Version: 1.7.73

Needs more IMPORVEMENTI understand that this game is still developing but it’s impossible to summon a good SR and a SSR After making a lot of accounts iv only had 1 or 2 SSR while actually some have 1 or more?! Is this game based off luck ?! It’s very unfair, and the shikigamis take forever to level up and evolve. And about the events VERY UNFAIR if I do say the fact that the game includes a event which you spend money on for S-jade just exactly why is 250 S-jade estimated about spending $10 Some of us don’t even have money or we are saving it for something important and we have the urge to get it. Honestly I’m really frustrated with this game I delete and re download a lot because I very much love the voice acting, the art and quality. But it’s really hard to get a SR or a SSR and you just spend all your time trying to get 1000 Jade just for 11 mystery amulets and get all R’s And there needs to be more features because I played since January and it’s basically all the same we need more ways to get frames more ways to get skins for Shiki’s and for the background. Thank you for understanding..Version: 1.0.16

FreezeI love this game and its characters but it keeps crashing and freezing in battle, so I have to keep closing and opening the game over and over again in a match to get it back but eventually I come back and my match is gone. I’d love to play this game more but it won’t stop crashing, this needs to be fixed..Version: 1.0.22

WHAT happened?Recently I went back to this game, and it was starting and logging in normally... Now, as of a couple of days back, when I try launching the app, it just opens to a black screen, and just stays like that NOT starting at all... WHAT HAPPENED?! UPDATE: As you have probably noticed, I brought my rating on this game from three stars to two, as I have not seen as of yet ANY effort to address the issue that I pointed out on my previous review. In addition, I just removed the app from my iPad and attempted a reinstall to see if this would solve the issue... IT DID NOT! After reinstalling and launching the app, I only got the pop-up alert indicating that the app wanted to send reminders, and after that... NOTHING... I still get only a black screen, and the app does NOT launch... Is there ANYONE supporting this app?!.Version: 1.0.107

Seoul chalangerOverall, this game is good. But time to go to seoul chalanger. Opportunity for Seoul, 6 stars, very few Want to increase the chance I use special tickets for Seoul and haven't got anything yet. Many people stop playing this game because it's too difficult for Seoul. Including my friends too..Version: 1.0.58

Great game, but....The matchmaking takes between 4minutes and 10minutes. When you finally do get in a group, someone doesnt click the ready button & you have to start matchmaking all over again. The friend list is bugged online friends show as offline. This bug has been around for at least a week now. No way to earn cash currency for free. No rotation of champions, and gold to buy champions is really hard to get. Takes hundreds of games to earn enough to get 4 champs. That is why it gets a 3 & not a 5 star. Ill continue playing as it is a fun game when you can get a match, well balanced champions. But i end up wuitting the game because i dont have patience or time waiting for matchups....Version: 1.0.20

简体中文海外不配拥有简体中文吗?那你把海外加速的时差活动调整下也好啊?.Version: 1.0.93

My game crashes a lotWhenever I play omnyoji now, it frequently crashes after every 30mins to an hour and I’m forced to lose my progress in a fight. Can you fix this please? I re downloaded the game to check and the crash is still ongoing.Version: 1.0.58

Nhân phẩmChẳng là 0x2.5=0 :).Version: 1.6.30

Ok....When I first opened the app it said that I needed to upgrade it to a newer version. This takes a very long time (maybe because my internet is a little slow) and I can never actually play the game when I want to. I really want to play this game because it looks really cool. So if there's anything you can do about this I would be really grateful. (I haven't been able to play the game yet so the stars I've given are just there) I hope you can understand. Thanks! 😊.Version: 1.0.20

Was funLike PVE? Better have the nisch team to be a top contender in PVE ranking. Otherwise any ol team will do to just clear. Like PVP? Better have the same team of units but faster. Other than a nice story, lovely graphics and beautiful character design, the gameplay is just a reck. PVE is easy to clear but boring to be good at. You can clear almost anything with any random team but to actually rank high you need to have a very nisch team with as close to the nearly impossible perfect soul set equipped. PVP is even worse anymore. Same 3 units on every team with overloaded kits and the only way to beat it is to use the same team but hope you have faster souls on. How else would you play when you have unblockable crowdcontrol that even the units that “cant be crowd controlled” are susceptible to? Ive walked away from PVP battles for 10+min and came back still in the same duel, still haven’t had a turn. You dont build damage you build speed on the same units as everyone else. In otherwords the only way you can use your favorite unit is if an event comes along and gives a buff to that unit for the event. Otherwise be prepared to run the same team as everybody else and show off your luck in soul stats. The game use to be very fun and offer a bunch of versatility but thats all gone..Version: 1.7.53

Dark screenGame would not open. Dark screen. Please fix it..Version: 1.0.107

SSRI really love this game. I'm currently level 35 and I'm playing with 2 friends however at level 35 I still dont have an SSR. The game system took notice of my bad luck summons and sent me 1000 jades which I used to buy the 11 amulet summons only to get 11 really bad characters with only 2 SR's I already have. The game is great, but it's just lets me down in a way with the cross my fingers and hope I get an SSR. The worse part too is watching my friends and other lower levels get an SSR and it's kinda making me feel left out in a way. I don't think I'm the only one having summoning issues..... Overall, there's a lot to do in this game. I'm going to keep playing and leveling my ubume. I just hope I get AN SSR someday like Yato Home or Otengu.Version: 1.0.17

Good but some issuesApp doesn’t work after the latest update. I just get a black screen..Version: 1.0.107

Summary of the GameIn short, beginner experience up to mid-end game is awesome. End game, not so much. The game is visually pleasing. Story is quite good, not amazing but it’s there. In a way, monster rarity isn’t everything but in turns, the game functions in a way that, souls(runes) means everything. That means, when you reached end game, you are required to spend at least 3hours/day farming them so your monsters are slightly more relevant. Having reached top 100 in duel(PvP), I can say that it’s pretty linear at lower brackets. There are certainly a lot more variables in the highest bracket and it can be fun bur can also be a waste of time..Version: 1.0.22

I can not redownload it?Can you help me?.Version: 1.6.21

Problems of logging in even I have registered accountCan’t log in!! And keeps asking me to download new version of app but then says apps not available!!.Version: 1.7.140

Cilent reportDead game.Version: 1.6.21

Change language to Chinese still 80% is EnglishIt is been the issue for quite long time. I am very surprised no one in this such big game company can see the issue and can’t fix it. Very disappointed.Version: 1.7.105

Can’t login to the Onmyoji anymoreCan’t login to it anymore. Don’t know why.Version: 1.6.30

Mất acc ;-;Đụ mé game tự nhiên ko chơi vài tháng rồi xong mất acc Đm NE như lone!.Version: 1.0.107

Error: Purchased the package but did not receive the packageLast week I bought the in-game package, but after payment the items in the package are not sent back to me. I checked my account again, the amount was deducted. I need feedback. I sent a letter to the support site but have not received a response so far. . ..Version: 1.6.18

Bring back disable intro optionToo fking annoying seeing intro every time with loud sound drawing unwanted attentions. Bring back the disable option!.Version: 1.6.8

Connection issueGreat concept, good story, many features, amazing art works but the only thing I’m and many people are having problem with is the connection issue. I can’t enjoy playing my game with it being reconnecting many times! It’s very frustrating because I really like this game and especially I already spent a lot of money on it. Otherwise I love the game and I’m looking forward for them to expand the monsters collections. The more the better, because I would hate to see everyone ended up with the same team of monsters every-time and that would definitely kill the game..Version: 1.0.15

No soundI’m really enjoying the music and combat but for some reason there’s no sound and I know it’s not my iPad cause sound on anything else is fine.Version: 1.6.39

Switching DevicesSo I have been playing this game for almost 3 years with my Samsung phone. When I decided to go back to IPhone I leant that I can’t transfer my game to my IOS..Version: 1.0.107

Good but horrible as wellIt’s a good game. Good graphic and interesting stories. But when get to certain level feels so boring leveling up + farming for souls. Leveling is super slow unless continuously attend to kill kraken. Summoning shiki is even worse. Yes it’s random. But when compare to Langrisser mobile, i feel like Onmyoji is very very greedy. I suggest go and play Langrisser mobile for a bit and you would see what I meant. You need to be extremely lucky to get ssr or sp. Even worse is you would summon what you already have in your list. How frustrating. Feels like i wasted jades and amulets. And jades amulets are not easy to obtain..Version: 1.6.45

Can’t login to the gmaeI can’t log in to the game when I open the app i am stuck at the black screen that is downloading forever. Please fix this thx..Version: 1.0.107

SadTrash game 1*🌞.Version: 1.7.137

It’s overwhelmingIt’s a good game but I feel it’s very busy eg I’m wandering aimlessly because there’s too much to do.Version: 1.0.22

Chinese language setting sucksYou guys literally have a Chinese version, but I just can’t access it since I don’t live in mainland China, so now that I have to use the American server with a severely broken Chinese language setting, what’s going on guys? FIX IT!! Jesus..Version: 1.7.105

Aged like fine wineAlthough I haven’t played this game in almost 2 years, since the last time I’ve played the story has only gotten more interesting. Even if the play style was never really my thing, I did stay for the story. Now that I have time again, it was definitely worth picking up :) if anyone sees this, please give this game a chance!.Version: 1.6.49

Time consumingGreat game with lovely designs, a voice acted story and great visuals but i feel the battles tale forever nd im not really needed so im just dat there on auto. And i never run out of ap cause all the battles use like 4 then i get it back. I dont have enough time to spend to use it up. Am i missing a way to farm better? Wish you could skip battles or they costed more ap but had kore rewards so i didnt have to do some many!.Version: 1.0.93

Long waitDeleted the game before I even had chance to play it, waited over 20 minutes for the “initial” download to complete, even then it was still only 60% and I have fibre BB so it wasn’t my speeds. When I get a game on my phone I want to pick up play straight away, if I want to wait ages to download content I’ll turn my PS4 on.Version: 1.0.15

Language setting is rubbishSelected Chinese language, but most of worlds are still display in English, really rubbish!!! Delete this game!.Version: 1.7.139

Holy noPretty retarded that you need to send them screenshots as well as your email address just to delete a GUEST account. And deleted. Keep that guest account data for no reason then..Version: 1.7.130

游戏设置与描述不符完全没有其他语言设置选项.Version: 1.0.15

无法显示全部的中文字体无法显示全部的中文字体.Version: 1.7.139

Unable to download updateFun game, beautiful graphics. But rated it 1 star because latest update won’t download. When I try to open the game itself, it just plays the newest opening scene, then freezes in Enter page. Come on, developers.. what gives.Version: 1.7.75

Would have gotten 5 stars BUT..I would have given this a 5 star review but something has recently happened with my account that makes my give it less then 5 stars. Let me start by saying this review is about the customer service/Onmyoji team. The game itself is AMAZING and I love mostly everything about it. But the customer service leaves much to be desired. This week they made a mistake with giving out the steam pack to people who downloaded the steam version when it became free to play. Messing it up for those who paid for the early access to it on steam. But then they took it back from everyone, people who didn’t know they shouldn’t have it, including me and making everyones S-Jade, the Jade bought with real world money negative and they refuse to even put our balance back to 0 and making people pay $5 for 50 S-Jade we can’t use to get the balance back to 0 to even be able to use the currency again. This whole entire situation was handled poorly and has greatly ruined my enjoyment of this game..Version: 1.0.17

什么jb语言设置没有简体中文,选个繁体中文还要看中英文夹杂的界面,真恶心.Version: 1.7.137

Where’s my rate up???No Asura, no 5* 👌. Ing ayatotang for sure if u wanna give me Asura..Version: 1.7.67

Some errors in this gameI really love this game but I lose my data and all the items I purchased twice already. I have to start the new game for the second time. I hope that this problem will get fixed really soon..Version: 1.0.20

FrustratedThere was a recent update that blocked several non-transaction actions for players who have negative s-jade. Many of these actions are necessary for playing the game such as upgrading shikigami with new skills and levels, or swapping out shikigami in realms. Onmyoji Discord staff reported that game staff said this was an anti hacking measure, but it also messes up the game for players like me who ended up with negative s-jade because of an early game glitch. I was told by in game support that I’d just have to purchase some s-jade but this is very unfair to players like me. I understand wanting to prevent hacking but barring non-transaction actions from players isn’t the way to do it. I’m disappointed at the response and becoming less and less inclined to play a game I’ve had for over a year because of this. Staff should please, start all players with negative or hacked s-jade back at 0 at least so there’s a clean slate, or find a way to counter hackers in a way that’s not game breaking to other players..Version: 1.6.18


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