- 74.3LEGITIMACY SCORE
- 74.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Stack AR App Complaints & User Negative Comments 2024
Stack AR app received 120 complaints, negative comments and reviews by users. Have you ever had a bad experience using Stack AR? Can you share your negative thoughts about stack ar?
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Stack AR for Negative User Reviews
✓ AR is not for everyoneBasically if your device doesn’t support AR then you can’t play the AR mode. That’s kind of disappointing since you can play Pokemon go in some so-called AR mode on most devices. But the “traditional” mode can run without any problem, it’s kind of boring tho..Version: 1.0
✓ Bad appSays in description use AR anywhere, never specified what device and was disappointed when said it wasn't supported. I'm on a 5S, so please make it work.Version: 1.0
✓ Absolutely garbageSo laggy I can’t even play it!! ☹️☹️☹️☹️☹️☹️☹️☹️.Version: 1.1.1
✓ Doesn’t workSays “point at a surface”, I do, and nothing happens. Just keeps saying “point at a surface”..Version: 1.0
✓ FeedbackAm trying to find a feed back part of your app which I couldn't find.. so am going to post here. I am confused as to why my device doesn't support the AR part of this app as I'm on iOS 10 at least and it says compatible with iOS8 and above?.Version: 1.0
✓ Ar doesn’t workAr doesn’t work 1:my iPad is 2017 2:my iPad is more than ios11 it’s iOS 12 Ketchup disappointed me😰😓.Version: 1.1.1
✓ The AR mode isn't supported on iPhone 6Make it work for iPhone 6 if you can make the app it can't be hard! Wowow.Version: 1.0
✓ ArAr doesn’t work on iPad mini 4 with iOS 11. Can someone tell me why.Version: 1.0
✓ AR not supported on my deviceLatest iOS, iPhone 7. What IS it supported on?.Version: 1.0
✓ DisappointingWhen i downloaded this game i was really looking forward to the AR feature. I read the compatibility before i downloaded, and it said the AR feature was compatible for at least IOS 8 or above. My phone is IOS 11.6 and in the app it said IOS 11 or above...but it didn't work. overall the game is fun but i was really looking forward to the AR feature..Version: 1.1.1
✓ AR problemFor some reason it won’t work any flat surface....Version: 1.0
✓ Not supported?Hey everyone I would start with saying I love this game and everything ketchup does but the AR says it is unsupported on my phone. I have IOS 11 as well an iPhone 6. I would like to know if it is because it’s a 6 and if it is I feel they should specify type of phone in details..Version: 1.0
✓ Great idea... execution... not sureAR isn’t supported on my iPhone 6. Not sure if it’s the latest Apple software update that’s deliberately making my phone a piece of garbage and glitching and jumping/lagging or whether it’s this app itself that jumps/lags. Either way it’s no good to play an app that requires precise timing. Too bad really.Version: 1.0
✓ Intrusive AdsI paid for the ads to stop and they just continue to ruin the experience. Don’t get this game if you hate ads..Version: 1.1.1
✓ READ CAREFULLYSo I read lots of negative reviews talking about the same thing: "AR DOESN'T WORK ON iOS!" so most people have deleted the game. There is one thing I agree about though, they are misleading. They only explain what the app needs to work, but not the compatibility of ARKit, which is what makes AR work. I played the game for only a few minutes and I enjoyed it very well already. The only reason I got this game though is to write this review, which would explain what the heck is going on. So, some people already explained that you need iOS 11 for ARKit to work. The problem is what platforms/devices do they need. Some people say they have iOS 11 on there iPhone 6 or iPad Air or something, and it still doesn't work. I'm here to explain exactly why that's so. For starters, you don't need an iPhone X for this to work. These devices, as explained on games that fully require AR capabilities, are: iPhone 6s, 7, 8, their Plus counterparts, and X iPad Pro 9.7, 10.5, or 12.9 inch versions, and iPad (or iPad 5th gen) To sum that all up, if you have an iPhone 5s, 6, 6 Plus, iPad mini, iPad Air, or iPod running iOS 11, it still won't work. So if Ketchapp is reading this, please make this more clear on your compatibility page by saying "ARKit required. Available on iOS 11 with..." or something like that. Anyways, the game is still fun in general, so for those who don't have the devices listed sadly has to just get the regular version, unless you have another device that supports ARKit. I mean really, the game is still fun without AR. Just keep this in mind with other games like this :).Version: 1.0
✓ Love this game but needs improvementI love this game and i usually play it at work or when I’m bored! I like the challenge. But I’m upset on how long it takes to reach 200points or coins to unlock a new skin, AND when you do finally get 200 points you can’t even pick the skin you want to unlock! It unlocks a random one that i don’t even want. I WANT TO BE ABLE TO PICK MY NEW SKIN THAT I SAVED FOR! Not he given one i don’t like and waste the days it took me to get 200 points..Version: 1.1.1
✓ No AR apps work for me.Back then, I ha dither remote control Bb8 app. It showed the bb8 showing holograms. Which is ar. I played Pokémon go. AR. But now, none of the ar apps work! I want this fixed!.Version: 1.1.1
✓ AlmostSeems to work okay in AR mode on the iPhone X however the top and bottom portions of the screen have some weird thing happening with the camera. Doesn’t look like this is optimized for this phone. What a bummer..Version: 1.0
✓ Needs workI really like the basics of the game, the design is cool and the game mechanics work fine, I only have two issues with this game. One is the placement of the adds, sometimes they pop up in the middle of your game messing up what you worked on. Second is that when I try to look up at the tower I made in the A R version, it often floats away, like some weird glitch. Overall though happy with this game. It is free after all..Version: 1.0
✓ Adverts.Don’t give me an advert as soon as a i load up the game, and don’t give me an advert as soon/while I’m PLAYING the game. Very stuttery and horribly optimised for the 6 plus..Version: 1.0
✓ The ad problemWhen you are playing sometimes an ad pops up when you tap the screen and it take you to the App Store so download the game or whatever it is. This is a fun game but, the ads are awful. If you didn’t have the ads pop up while you are playing it wouldn’t be much of a problem. Please fix this so or I will delete this app. Thanks.Version: 1.1.1
✓ Oh dearI have had so many issues with this app. As soon as I open it it crashes. I have had 6 calls with the very helpful Apple support but they have only done temporary fixes..Version: 1.1.1
✓ NO ARI’m on iPad Air to why no AR please fix this good game played it a while ago now just got it and still got the hang of it 107 fort try.Version: 1.0
✓ ScamWhere’s the AR bit??.Version: 1.0
✓ AR does not workTried on lot of surfaces does not work!.Version: 1.0
✓ Takes your money but still shows adsPaid for no ads and still shows ads. Applying for refund from Apple and deleting the app. Shame as it looks like a good app..Version: 1.0
✓ Paid for no ads and still get shown adsSo, why do I still get shown ads when tapping continue at the end of a game when I’ve paid not to see ads? The game works well as a demo for AR. The UI could do with some improvement. Would be good to have a mode that turns all the chrome off so you can just see the structure you built. Still though, 1 star for taking my money and still showing ads! Happy to change if you fix this..Version: 1.0
✓ ClickbaitedAR Not supported... Fun game though but no AR.Version: 1.0
✓ AR how then?So I downloaded due to AR, and as others have found, "AR mode is not supported on this device". iPhone SE iOS 10.3.3. App says it needs iOS 8. What gives?.Version: 1.0
✓ Darn!I used to have this app a couple months ago and I thought it was fun. After a while I got a little tired of the app and deleted it. I was excited to get it again when they added AR because I was interested in the concept of AR for games. I was disappointed when I found out that not a single thing had changed. There was no AR and it was exactly the same as when I had first gotten it. Don’t get this app if you want to see it with AR or if you are excited to see a new take on Stack. A waste of like no space on my IPhone.Version: 1.0
✓ Great game, abysmal battery usageI love the game: it’s addictive and a great way to kill a few minutes. Unfortunately it also absolutely kills your battery! One quick game (not in AR mode) used nearly 10% battery on iPhone 6S..Version: 1.0
✓ AwfulNot even AR for one. And it just downloads normal stack.Version: 1.0
✓ The ar dose not workI am on iPhone 5 and it dose not work please make it work But good idea looks good.Version: 1.0
✓ Fun but slightly buggy on the XLove the game since launch, and the new AR mode is an excellent addition. But the AR mode is buggy on the iPhone X at this stage. The top and bottom portions of the screen display a repeated section of the main camera view. It makes an otherwise fun game play and AR demonstration a slightly less satisfying experience..Version: 1.0
✓ Please fix this bug KetchappWhen you start the game you get your opening ad. If you accidentally click it and swipe down the App Store link before it loads. It kicks you from the app. I want to get on with the game so I sometimes have done it 5 times in a row. Please if you see this do what needs to be done to get it near the front of the reviews so Ketchapp can see it. Thanks.Version: 1.1.2
✓ Needs claritySupported devices for AR not listed in description.Version: 1.0
✓ App does not support iPhone 6.The app does no support my iPhone 6 and will not let me use AR mode because of it. Waiting for it to support iPhone 6🙏🏽..Version: 1.0
✓ Ar annoyingI just can’t get any at to work your spending more time finding a surface than playing the game.Version: 1.0
✓ Way too many adsJust ads, somewhere in there is apparently a game?.Version: 1.1.1
✓ AR is not workingI have an IOS Device and its 13.1.3 and it says 11 or later.Version: 1.1.1
✓ 0 starS0 stars.Version: 1.0
✓ Don't get if your iPhone 6The AR feature doesn't work for iPhone 6, it gives you the message that AR doesn't support your device.Version: 1.0
✓ Good, but no ARI like it, but where’s the AR? I play and it doesn’t give me an AR background, it just uses a random colour!.Version: 1.1.1
✓ AR mode doesn’t workTakes like an hour to work super glitchy I do not suggest this game at all..Version: 1.1.1
✓ Full screen ads pop up during gameplayFull screen ads that pop up during gameplay are grounds for permanent deletion EVEN if there’s an optional in app purchase to remove all ads. Literally all other games do this better..Version: 1.0
✓ Fun but ADvergatingI recently downloaded this game, fun but I think the developers need to SERIOUSLY reconsider the constant and annoying ads. I have almost developed a hate for the ads that play play play play and play while you are trying to play. I have experienced games that also advertise but this is by far the most frustrating one as of late. Yea it’s a couple of bucks to get ad freedom But I doubt I will, because I can’t even play long enough to see if I really like it or not. So for me it’s a NO NO. Good luck.Version: 1.1.1
✓ Does not work on ios 11 with iphone 7Also way too many ads.Version: 1.0
✓ AddsAdds were not removed after payment.Version: 1.0
✓ You STILL get ads even if you buy itI paid to go ad-free on this so I didn’t have to worry about my kids seeing the stupid ads you see in mobile games. Turns out there’s still a spot where you can trigger ads even after purchasing the app. Pretty deceitful if you ask me. And may be worth complaining to apple about over false advertising.Version: 1.1.1
✓ Expecting ARGreat game, however I downloaded it for the AR capabilities as advertised, but found out it’s not supported on iPhone 6, iOS 11. If the game makers are actually expecting people to get iPhone X, I would reconsider that strategy..Version: 1.0
✓ Good one! AR DOES NOT WORK !I have an iPhone SE and it's not supported like wth ???.Version: 1.0
✓ BadIt doesn’t woke.Version: 1.0
✓ If you have an iPhone 6 don’t getEvery time I press at on the game a box comes up and says AR not supported on this device which is really annoying since they didn’t mention this before you download it..Version: 1.0
✓ Ad Placement is a killerI enjoy the game, I really do, but the full screen ad in the middle of the game is a real buzzkill. I understand ads will be in the game, especially for a free game, but c’mon man, wait until the round is finished. Also, when you’re using the AR (which I have no trouble getting started btw), if you happen to “walk-thru” your tower when the round is over, the game glitches..Version: 1.0
✓ IPod touch 6Can you make it available for all phones and iPods. It makes the game more for for everyone.Version: 1.0
✓ Don’t downloadI’ve been play stack AR for a while now ad it is not good. The AR doesn’t work on most phones and it is incredibly laggy. I won’t complain about the overload of ads because that’s with any mobile game. Don’t download you will be dissatisfied.Version: 1.1.4
✓ Uh...It won’t do what it shows on the pictures?.Version: 1.0
✓ AR doesn’t workI have iOS 11 on my iPhone 5s but it says that AR is not supported on this device.😡.Version: 1.0
✓ It’s ok I guessWhen I click AR mode it says it’s not supported so you may as well just get the game stack the original cuz I only have an iPhone 5s 😣.Version: 1.0
✓ Do you want people to delete your app?Because that’s how you get people to delete your app! This game is awesome and is a great start for AR on iOS. Why only 2 stars? Ads that’s why. In particular ads that automatically pause your game and in order to continue you must sit through a 30 second ad. Are you kidding me!? After the ad I was so shocked I didn’t even want to continue playing (even though it automatically continues your game after the ad) I just closed the app to write this review. I’m thinking about deleting this cool AR game because of some poor choices with how they show ads. The developers really need to fix that. It ruins a wonderful game. Thanks for reading!.Version: 1.0
✓ FunPays to remove ads...still gets ads.Version: 1.0
✓ Not working with iphone 6It is not support with iphone 6. ;(.Version: 1.0
✓ My iPads iOS12It’s not letting me do AR not fair at all 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡.Version: 1.1.1
✓ What's the pointAR mode will not work on iPhone 6. An absolute waste of time, it's exactly like the older version..Version: 1.0
✓ AR doesn't workApparently the AR version is not compatible with my phone. I have an iPhone 6 running iOS 10 which seems to be within the app's said capability range, so why doesn't it work?.Version: 1.0
✓ Ads show up even when no ads purchasedWhy?.Version: 1.1.1
✓ Good GameWell of course there are ads. However the AR feature can glitch out a bit. Overall if it didn’t glitch I would give this a 4 star. And since it’s one of those games that gets advertised once in a while, it gets boring..Version: 1.1.1
✓ IOS 12.3 but just stack, what gives?I would not recommended for iPhone.Version: 1.1.1
✓ AR not working!I downloaded due to AR like everybody else but found out it does not work. “AR not supported on this device.” I have IOS 11.1. If they think were going to get the iPhone X just to play this game, think again..Version: 1.0
✓ No ARWhere is the AR.Version: 1.0
✓ I was exited but disappointed..."AR mode is not available on this device" well that's kinda the point I downloaded the app so... Imma delete if if you guys don't fix... :(.Version: 1.0
✓ Not compatibleDoesn't work on iOS.Version: 1.0
✓ Doesn't workCome on Pokémon go used ar on an iPhone 5 and your game is saying that an iPhone 5 can't use the ar one star.Version: 1.0
✓ FakeThe AR doesn’t even work even on iOS 11. It’s false advertising. I’m done with ketchapp.Version: 1.0
✓ Ar doesn't work!The point of downloading this game is for the Ar and it doesn't even work on my iPhone 6.Version: 1.0
✓ MisleadingThe augmented reality doesn't work on iphone.Version: 1.0
✓ AR refuses to workIt can never find a surface even in perfect lightening conditions across many different surfaces, using the iPhone 8 Plus - it’s a shame I can’t try out the new features..Version: 1.0
✓ Really???Game is overall pretty enjoyable. Great way to kill five minutes here and there, and I enjoy the changing color scheme. However, I do not appreciate the obscure button on the main menu that one-click purchases ad removal without a confirmation page. Pretty shady to have a single, ambiguous button with no explanation instantly make a purchase to your card I’d like my money back please..Version: 1.0
✓ 10.3.3 and earlier, don't get itYou can still play it but no ar.Version: 1.1.1
✓ Doesn't workAr Doesn't work on my 5s.Version: 1.0
✓ Keeps crashingIt is a great game, but it keeps crashing.Version: 1.1.1
✓ Don't buy still get adsGame is fun and ar is interesting but adds little to the gameplay do not pay for ad free as you still get ads and it is the most intrusive advertising I’ve ever seen in an app.Version: 1.0
✓ AR is not working...I really enjoy this game and I actually had to re-download the game to try out the AR! I was a little disappointed as it did not work for me AT ALL... I’m sure it’s just a bug; hopefully you guys patch it soon because this game is really great! Just wish the new AR feature would work.. thanks!.Version: 1.0
✓ NO AR 😡😡😡I have an iPad Air 2 and ar still doesn't work It says "ar is not supported this device" On the other hand it isn't that bad of a game Just the ar to fix ✌️✌️✌️✌️.Version: 1.0
✓ Fun but needs optimizationAddicting game. AR only works on iOS 11, which is not the dev's fault. 2 stars due to performance issues (even without using AR) and excessive ads. Ad revenue is important, I get it, but not at the cost of the gameplay. I have to force-quit the app every 4-5 plays. iPhone 7 plus should be powerful enough to handle a game like this..Version: 1.0
✓ Up to date phone unsupportedIsn't supported on iPhone 6s yet it says in description that it works for iPhone with at least iOS 8..Version: 1.0
✓ Broken ARI have one of the ‘minimum requirements’ for the ar but it just won’t work! I checked the Apple website and it says “version IOS 11 or above ” but it still will not work!!! Please fix this!.Version: 1.1.1
✓ Won't even let me play it just crashesI tried to play it on my iOS 10 iPhone 5 but it wouldn't get past the loading screen....Version: 1.0
✓ Moves are too fastI quickly figured out that to play the game you have to stack the pieces, but it isn't really stress-free or relaxing. The stacking pieces move too quickly and I expected it something I could build on my own/at my own pace. Also, a zoom in the camera feature would be preferable–currently, the distance is too far away when using the AR mode/view. Only played a few times before deleting..Version: 1.0
✓ Ar not supported on this deviceI have IOS 11 but ar still won’t work.Version: 1.0
✓ Not for iPhone 6It doesn't even let me use my iPhone 6? Waste of space, deleted immediately....Version: 1.0
✓ Lags and adsFirst of all the advertising; I played for about 2 minutes and almost every 10 taps I did tried to make me click a full screen advert. It was impossible to keep a rhythm going. Secondly, it was just laggy. A game this simple shouldn’t run at half speed for a split second and ruin your score. It’s a badly optimised game, with horrible advertising and worst of all is the battery use on this iPhone 5s, I wasn’t even on it for a full 2 minutes and it used over 10% of my power. And I don’t even think it is AR, then I might forgive the lag and power use..Version: 1.0
✓ Doesn’t work.I’ve used other AR apps, but this app says AR is not supported on this device. I have ios11 and its an air 2. It should be working, do t bother with this one..Version: 1.0
✓ Boring, like every other one of your games.First off, I want to mention to all the consumers, AR IS ONLY AVAILABLE IF YOU HAVE IOS 11 SO QUIT YOUR WHINING. You'd think you'd learn after looking at EVERY OTHER APP WITH AR that you need iOS 11 because THEY TELL YOU. Numb skulls. Anyway, this game is boring. Gameplay gets old, ads everywhere, it's a generic ketchapp app. But of course everyone loves it. 0/5 stupid people will always win..Version: 1.0
✓ This game sucksThis game puts ads in the middle of play. Whoever made this is a massive clown. Bigger than Alex Wasabi, one of the biggest clowns..Version: 1.1.1
✓ Ar doesn’t workDoesn’t work with AR ketchapp make this work please your games are so f’ing bad.Version: 1.0
✓ Ar doesn't workAt doesn't work it's just the exact same as the other stack. There has to an update cause I've just wasted 2 to 3 mins of my life waiting on a game to download that doesn't even work. Read the other comments It doesn't work on iPhone 6 and below and even some iPhone 7s it's unexpected and I think what I have said most people will agree Yours sincerely Hater of this game and if there isn't and update I'm deleting it.Version: 1.0
✓ ???Hello I think you need to make AR mode on Apple 🍎 🙏🙏 it said AR mods doesn't support apple 😭.Version: 1.0
✓ Great game BUTI bloody paid the £2.99 and still getting friggin ads 😡.Version: 1.1.1
✓ Not supportedNot supported in iPad Air 2 IOS 10, why???.Version: 1.0
✓ Ad timing is terribleAds don’t want till you’re in between turns, switching menus, or just before you begin. It waits till you’re in the middle of a game and nails an add on the screen as you’re trying to play. This inadvertently makes you click the dumb ad if you’re playing quickly. Game has a few kinks to work out on its own but the ads...Version: 1.0
✓ False and misleadingDoes not support AR. Don't be fooled and don't download this app..Version: 1.0
✓ DisappointingHave a iPhone 6 and was disappointed when AR wasn't supported, please fix ASAP.Version: 1.0
✓ IPAD PRO 2018 12.9Doesn’t work on iPad Pro it keeps crashing when you open the app just a black screen.Version: 1.1.1
✓ AR doesn't workI have an iPhone 8 Plus and despite waiting ages for the blocks to appear they never did. Absolute waste of memory..Version: 1.0
✓ TrashThis game is basically false advertising, it is not AR supported and is really slow and laggy, definitely not worth the time to download :/.Version: 1.1.1
✓ ARFor some reason AR isn’t working with my iPhone 6s which is currently running the full iOS 11 why is this feature not working.Version: 1.0
✓ ARAr isn't available on iPhone 7?.Version: 1.0
✓ AR doesn’t workI currently have an iPad Air 2 with IOS 11.4.1 and when I want to do it AR version it doesn’t work. Really disappointed that the AR doesn’t work since I downloaded it especially for that. Please fix.Version: 1.1.1
✓ Please add AR support for iPhone 6 please!!Love stack but when I click on AR mode it just says your device is not supported please add support for iPhone 6!.Version: 1.0
✓ NopeThis game doesnt allow me to use AR even tho I have an iphone that is updated to ios 11 and I downloaded this game for nothing, well bye....Version: 1.0
✓ Takes to longThe AR feature takes to long! I have been sitting here moving my device for 15 minutes. I have IOS 11.1 so why does it take so long?.Version: 1.0
✓ AR for iPhoneLike Fortnite, Stack AR requires an iPhone 6s or up, so this game is basically STACK (with no AR) on your phone for people with iPhone 6 and below... just get regular stack..Version: 1.1.1
✓ Bad clone of similar games before it.The main point of the game is stacking. The challenge comes with being precise. But this game randomly changes the speed, speeding up and slowing down considerably without warning. Add to that the lag from Ads (even on an IPhone 7 with no other apps open) and you’ve got a subpar little game. It’s really all that you should come to expect of Ketchapp anyway. A developer that takes ideas, adds a simplistic art style, and churns them out like no tomorrow for maximum profit..Version: 1.0
✓ Fantastic Concept but Battery drains heavily in AR ModeI love the concept of this game it’s one of the best AR games for sure, but it needs some refinements because Battery drained like 5% after playing just one game for under 5 minutes. Please make update to address battery drain issues & I will give this game a much better review. For those people saying AR mode doesn’t work, AR features will only work on iPhone 6S & Above. Any iOS device with A9, A10 or A11 chip will work with AR..Version: 1.0
✓ Ads remainPaid to remove Ads, still see ads..Version: 1.0
✓ No augmented realityIt’s a plain stacking game with no AR whatsoever..Version: 1.0
✓ Ruined by Intrusive AdsI can handle ads before and after games, and even scrolling along the bottom of the screen during the game. But during a recent update, the developers of this game decided they would try a new tactic to push customers towards the ad-free version: interrupting the game with a full page pop-up ad. Not cool. Deleted now..Version: 1.0
✓ Frustrating Ad Placement and Buggy ARTl;dr: save your money and your time, avoid this game A new round starts off with a tap anywhere on the screen (that isn’t the bottom row of buttons or ads), and throughout the game you tap the screen anywhere to place blocks. If you lose, every so often a full screen ad will just appear, often as you’re still reacting to the game and the loss isn’t immediately available, causing you to tap a full screen ad and start loading some App Store page prompting you to download the app. This method of ad displaying is meant to do nothing more than cause inconvenience for the layer that feels they made a mistake while driving up ad clicks for the developer. Ridiculous. On top of this, there’s an ad on the bottom of the game at all times—less intrusive, maybe annoying enough to spend money on this little-more-than-a-time-sink app, but coupled with the highly intrusive, full screen ad, I’d recommend never installing in the first place. The advertised AR just doesn’t work well, either. It took forever to register a surface and load in great lighting on a surface I used other apps, then froze and crash and won’t work any other time..Version: 1.0
✓ Not supportedI have an iphone 7 with the latest ios update and when i tapped on the AR button it said this device was not supported. Anyway the game is great but dont make another separate game. you guys could of added AR into an update. this was just a copy and paste..Version: 1.0
🙂 Stack AR Positive Reviews
Stack AR works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Stack AR.
⛔ Stack AR Problems
