Home Fitness Workout by GetFit App Negative ReviewsAppyfurious

Home Fitness Workout By GetFit Negative Reviews

4.4
4.48292 star

Total 126 Negative Reviews

Home Fitness Workout by GetFit App Complaints & User Negative Comments 2024

Home Fitness Workout by GetFit app received 126 complaints, negative comments and reviews by users. Have you ever had a bad experience using Home Fitness Workout by GetFit? Can you share your negative thoughts about home fitness workout by getfit?

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Home Fitness Workout by GetFit for Negative User Reviews

Complete junk and waste of timeBeware...this app is complete junk if you are looking for some free stuff....it ask you few questions (like height, weight..etc) than it will ask you to grab your plan with discounted rate....you can not skip or use this app until you subscribe for their weekly/monthly subscription. Complete waste of time..Version: 3.6

FraudHow do I delete my account?.Version: 3.6

Money goneIve been left upset due to my accidental subscription to the 12 month subscription and cannot change it to the one month that i wanted to try and cannot get refunded for my money. My bank was unable to pay me back which is not their fault so i have had $50 taken from me from an app i wont want to use now as i am furious at it. I have had to cancel my bank card now. How great....Version: 2.5.6

Get fitThis app is really good. But it doesn’t save my workout that I did that day.Version: 3.6

Have to have a subscriptionThis app looked good from the start. I was so ready. Also a lot of people do not pay for a app on their electronics. So when I finished the check out it come to this ... it was a page of subscription and u could have a 3 day trial but then u had to pay again . I highly do not recommend this app if u do not want to pay..Version: 2.7

Good a first.......So, after signing up for 6 months on a deal Get Fit were promoting, I started the fat burning campaign. 1st amazing, great intense exercises that really test. Then, come day 8, I go to do my work out and..... there’s no work outs loaded in the program! This had now carried over to day 9, meaning I cannot track my records when training. Only saving grace is I can do the exercise of the day, which is outside my program. Such a shame as I was really liking this app..Version: 3.0

Its scheme do not downloadIt charged automatically without notice. Its fake ! I want my money back ! I even cant unsubscribe it from apple store. Give my money back !! You charged $89.99.Version: 3.8.14

Naaah bA workout app that refers to the chest as your breast... Seems trustworthy for workout tips....Version: 3.6

SCAM ALERT! DO NOT DOWNLOAD!This is the biggest scam if I ever seen one, make you pay 1$ to try it and when you try to cancel the subscription before you get charged, the app misteriously closes on you and won’t let you cancel until your bank account takes an 87$ hit. Specially in covid times where everyone is struggling to survive, cmr service is rude and won’t work with you to get the issue resolved. Please do yourself a favor and STAY AWAY from this app. They will steal your money and try to say it was your fault. Filling a fraudulent charge with my bank and making sure this company never gets a dime from me ever again!.Version: 3.8.14

Scam Do not cancel your membershipIf I could give them a 0 I would. I have been charged twice I have emailed them the respond to the initial email and then just didn’t reply. I have no subscription with in my apple account and they are still taking money out of my account. I want a refund for the payment they charged me today and the previous one. I cancelled it the same day as I downloaded it..Version: 3.8.4

Scam.This is why people are overweight. It’s stupid apps like this that cost too much and people can’t afford to pay for this as well as their house bills and food to feed themselves and maybe their children. We need a free health program app that doesn’t lie and say it’s free then scam you..Version: 3.0.1

How to cancel subscriptionThis is a scam app but I can help!!! To cancel a subscription you need to look for a section called “subscriptions” in you “AppStore” settings near profile. There should be a button that allows you to cancel the subscription. If this was any help dm me on insta yotty_not_asian.Version: 2.3.2

Terrible Customer ServiceIt took me nearly a month of back and forth emails to explain multiple times that I had unsubscribed but they still took money out of my account. My account had expired and they still took money I didn’t have out of my account and than they take over 20 emails of correspondence and than I nearly pull my hair out over this and they are don’t even apologise... If you don’t want to get scammed don’t even download the app because they will steal from you!.Version: 3.8.4

Waste of moneyI downloaded the app thinking it looked helpful but didn’t end up using it very often. When I looked at how to cancel my subscription it stated I could cancel by turning off the auto renewal but failed to inform how to locate this. On searching, there doesn’t seem to be one so I’ve removed the app from my phone and will be cancelling the payments at my bank..Version: 2.5.9

Great program, bad app supportI really enjoy this workout program. It’s set up as 24 session programs of circuit training. You can set your difficulty level and all workouts are doable anywhere. It also provides verbal instructions with each workout to help you adjust your form. I don’t like that you can’t mute the instructions. After you know what you’re doing, you should be able to just listen to music. However this isn’t the biggest deal. On the down side, for the cost of the program, they don’t do many updates or support. I’ve had an issue with days repeating for over a year. I reached out a year ago and was told this was a known issue and they are fixing it with the next update. I reached out again today and got the same response. It doesn’t seem like they take any issues or bugs seriously and it really is annoying to repeat workouts when it’s not it’s intended purpose. Other than this issue, there could be improvements made on the app itself. Workouts completed don’t sync if you skip a day and or if you move ahead a day. Email from support: The issue you describe is already forwarded to our team and they are working hard to fix it in the upcoming update this week. It may take a bit of time for us to fix this, and we'd really appreciate it if you could give us this time. Stay tuned and don't miss it!.Version: 3.9.6

Looked good at first...Saw the app advertised on Insta, thought “this looks interesting...” so I gave it a go! But soon realised it was a waste of time. Opened the app, it asked where my main problems were (which for me, an overweight male, it was all the options) but the app glitched out every time I tried selecting multiple options, despite permitting it. But I persevered! Next it asked my height, in cm or inches, which (for most of us Brits) is difficult to know as we use feet and inches, and not just inches. Same with weight, it asked for lbs or kg, we use stone...made it rather frustration just to creat an account. What then frustrated me the most was the amount of misspellings and ridiculous errors on the app: it told me I should drink water - 2.8... 2.8 what? Litres? Pints? Not a clue...it also then told me, due to being overweight, I was at risk to difficulties during pregnancy, despite being male, so I thought unless this app knows something about me that I don’t, this was the last straw. After countless ads popping up I finally got to the sign up page, at which point I immediately binned off the app - I wasn’t prepared to pay any amount of money to a developer who tells me I will have difficulties with pregnancy...of course I will, I’m a guy... Would not recommend for the price.Version: 2.5.4

Fraud, taken the money after cancelling the subscription too...They are fraud completely, customer service is zero, have charged me $245 around, however I even did not use their app . and still saying that I did not cancel even though I sent all screenshots.Version: 3.8.6

Scamming peopleThey took my money and never gave back!.Version: 3.7.6

Not real adsThere was something in it’s add that attracted me to install this app. This function doesn’t exist in app..Version: 2.6

This app is a huge troll.It took me a while to find a plan I could stick to without having to agree to subscribe and pay monthly fees and other surprises on here. I did my first day and the next day it turned on me and was like, “Oh by the way, you have to pay for this.” I know lots of things cost money, but I’m not hiring anyone in real life to be my personal trainer. I’m using an app, that will always be available. The only person who’s putting time and effort into this is me. There is nothing I hate more than people or people who make apps and say their main goal is to help me achieve better health when they really just want my money..Version: 3.8.13

SpamThis is a complete spam. No way to cancel. Fake app. I sent a ton of email to support they keep sendin automated emails. That doesnt work either. Complete money grab app nothing else..Version: 3.7.2

FRAUD WARNINGThis app is a SCAM!!!! I unsubscribed and they have taken out TWO YEARLY payments in a space of TWO MONTHS !!!!!!! I have all supporting documents to prove it too. My advice is do not even download this app and get yourself sucked dry they have taken out $200 in a space of two months ( I am from Australia)..Version: 3.8.15

Nothing specialThe app has a great concept and I love the videos that show you the correct movements. However, there are some major flaws. The audio/video is very obviously a looped recording (not a huge deal) but it makes the cues for working vs. resting confusing. The audio will just cut out in the middle of a sentence without finishing the explanation, or it will start looping again and you think there was a glitch. I also noticed some of the videos don’t match the audio description. Overall the app reminds me of the 7 minute workout concept. It’s just circuit training. Overpriced for the quality.Version: 3.1.1

ScamDefinitely do not get this app. It is so difficult to delete the subscription and it takes your money. If you want to delete the subscription go to settings-search-itunes&apple store-click on your ID-click view apple ID-go down to subscriptions-click cancel trial..Version: 2.3.2

Give directions before while resting.It will give time to watch the right way of doing that and not only listen..Version: 3.0.1

Unsubscribed and still chargedI unsubscribed and have still been charged the $95 TWICE. I explained the situation and asked politely the first time for a refund. They told me I was still subscribed so whatever. They asked if I wanted to unsubscribe. I told them yes AND went through the unsubscribing process again on the website. They still charged me a second time. I am a broke college student who has now had $200 taken from me when I never authorized it in the first place. (I tried two minutes of the free trial, didn’t like it and unsubscribed) and now I’ve lost $200 in a very difficult financial time. So thanks for stealing from me and not offering any real help or any kind of good customer service..Version: 3.8.15

Can you fix Apple Watch support?I have been using this app for a month 5d/w and i like it - i definitely see progress in my fitness levels on the cardio side and my muscles are starting to be more defined. The only issue I have is that the Watch experience is really buggy. The count down to starting the next set freezes constantly or it crashes altogether and i have to delete it from the Watch to resolve - would be great if you can address it!.Version: 3.9.10

GoodI personally do not like the app however it’s only because of the subscription price being a 19 year old. I would recommend it to customer who are athletic. It is still a good idea and I think it is just based on you and your body. Montana.Version: 3.8.4

App reviewWell I started my get fit app about a month ago, 15 workouts in and nothing was registering I had done 5 workouts in a week and it said I only did one. I had to restart my whole program. I do like the workouts though and it keeps me motivated to keep going..Version: 3.6.1

Not goodGets your info and asks for money without letting you try..Version: 2.5.9

Glitches need fixing!!!!Been using it 4 times a week for months but glitches are killing me now. Also I wish it didn’t put my music on lower volume when I use the app!.Version: 2.8.2

App relies on internet connectionWorking in remote areas and service is bad. App freezes and needed to do session from pictures and IPad alarm clock. Good tonight though and I guess it don’t matter if the app says you stopped after 2 exercises as long as you know you did it..Version: 3.0.4

Needs better updatesWaste of time. When you pause a day work out it completes and you can’t undo it to keep going. Super annoying. Off to find a better app 😠 took money incorrectly twice out of my account. Don’t get this app!!!!.Version: 3.0.1

Scam & time wastedDon’t download this app it is fully scam they give trail period 3 days and after that is there no option to cancel ur subscription I did send them email to cancel it but they still charged my card for £8.49 per week finally I got it cancelled through apple account also not a good app nothing special don’t even bother download it.Version: 2.8.1

It was Great Until It Wasn'tI have been using this app for a total of seven days, and began using programs five days ago. The workouts are great but I have to avoid the constant 15 minute wait to pass on the subscription. When I went to start my second workout, all I received was a 15 minute limit to subscribe to their services. I have been on the hunt for good free fitness services as a broke college student. The Yoga and Meditation app don't even allow for no subscription and to use the walking app, I have to purchase an Apple Watch. Since I do not want a subscription, I am again looking for a service that won't force me to pay for a routine for five weeks. It would be different if it were not for a timed period and I would consider it, but now I have been blocked from viewing the exercises on both programs. When I try to say not now and reopen the program, which has worked before, the timer restarts. I am deleting my account immediately and finding a new fitness app..Version: 3.8.1

VERY DECEPTIVEI should have known this app wasn’t what it purports to be when I downloaded this app several weeks ago, only to find that it wanted my money before it showed me anything of value. I should have followed my better judgement then. Instead, I put it on a back page while I considered whether the scam was worth the look. After watching the artificial “Brady Bunch” like animations indicating the ability to click select specific areas to impact specific muscles, I paid for 6 months only to find that animation to be nonexistent in the app. Instead there a skeletal structure that strings together basic exercises you can get from free apps in the App Store right now. The is no ability to integrate it to Apple Health, that I could find either. Overall this was a waste of my $35+ dollars. Oh well, I paid for 6 months. I’ll keep it for 6 months. Who knows, may be they’ll upgrade it with friendly, relevant information that is helpful. If they do, I’ll revisit my comments and rating here. I won’t hold my breath though. As for you, if you haven’t paid, don’t waste you time and money. R!ck.Version: 2.7

Do not install.Its very easy to accidentally subscribe to the way overpriced fitness regime. Its much harder to unsubscribe. You’ll need to go to itunes and manage your subscription since there is no way to cancel in the app. This is pretty shady. They are relying on you to not know how to cancel this lousy service. Just walk more and eat better. Save your money..Version: 2.5.9

Cannot refund anything?After a few days of trying this app, I wasn’t as happy with the result that I made. I wanted my money back but it seemed that I can’t or not allowed. Please give me a refund even though it was a decent app, I couldn’t get any results..Version: 2.5.9

Fraud/ScamThis is a fraud company don’t subscribe to it. 100% scam don’t fall into them..Version: 3.8.13

CardioPas facile.Version: 3.8.15

PriceIt’s a good app but I’m a kid with no money and want to get in shape but I can’t because every fitness app makes you pay a week is there any that is for free.Version: 3.6.1

Don’t waste your moneyThis app is waaaaaaay over priced for the simplicity of it. If you’re looking for just some simple home workouts you can find the exact information on Pinterest by looking up ‘home workouts’. I understand that a lot of beginners don’t know where to start. But be wise about your money. If you’re willing to spend this much for someone to just give you basic workouts to do at home. You’re better off paying for a class at a gym. In fact the class will be cheaper then this app and an actual trainer will be able to make sure your posture doesn’t slack when your doing the workouts..Version: 2.5.4

Hate itHate it Hate it hate it The first time was charged was on June 1st I immediately asked for a refund but they didn’t give it to me I said okay and opted out of the plan now I’m being charged again? When July is over ??? I don’t understand give me my money back this is worst thing that has ever happened to me, I’m really upset and it’s not a small amount of money that is being charged that’s the worst part especially during these rough times, I’m really sick of hearing from this app honestly why is it still on the apple store ?.Version: 3.8.3

Bad formatting and bad pairingI got this app because it was paired with my diet apo and it would have been really nice to track my exercise progress in calories with my calorie intake but that wouldn't end up being the case. It has a really limited option of workouts you can input yourself and it doesn't calculate your calorie loss on its own. It expects you to know how many calories youve burned after going for a run. I may as well get a better app that does that for me instead of trying to impute the information into several different apps. It would have been nice to have all my health apps talk to eachother but most of the apps in this family have hidden costs off the bat. Not only that but monthly costs. Its just not worth it..Version: 3.8.9

Fake freeFree download after taking all your personal information they ask for money subscription that’s the kind of Fake free garbage apps..Version: 2.5.9

Stole money from me.I got told that I would have to pay $4 a month for this subscription, turns out I had to pay almost $60 for this stupid app and since then I’ve now deleted it and I want my money back. This is a scam..Version: 2.3.2

SCAM ALERT!!!!THIS IS A SCAM!!!! They keep charging you without your consent and the apps are worthless. A REAL SCAM!!! I am waiting for them to send me back my money!.Version: 3.8.15

Money grabbersYou go into the app and it looks quite promising but then it has a screen for money trail and prescriptions and you can’t skip that or anything. The developer just wants your Money and I heard that even if you do pay the exercises just repeat. Not impressed DONT GET IT👎.Version: 2.6

Beware Scam: Took My Money and RanThe best workout you’ll get is to run from this app. I signed up early July for a year, but after a couple of weeks I couldn’t access the app. Tried to contact the support email where I received generic messages from a robot named Eve, which just asked why I decided to cancel. First of all, I didn’t. Second of all, no one is working on resolving the issue. If you guys are hiring people to check off emails and insta-send bulk responses to all users that are no help, I’ll send over my resume. I could use the extra cash to get mine back from your scam of an app..Version: 2.7

Take your money and offer no support!Do not download this app! I actually feel sorry for the trainers that contribute to it because when you can actually access a workout they are good and fit for purpose. There is a lot of inaccuracies on the app itself in terms of spellings, voiceovers not matching the videos but all things which are irritating but what is completely unacceptable is to charge £70+ for a six month subscription and one month in the programmes and videos stop working! I chased for two weeks to resolve it with no help in response and when I asked to cancel and get a refund I was told I couldn’t. An absolute disgrace of a fitness app, loads more reliable, cheaper and even free apps that are better than this. Both app and customer service leave a lot to be desired here!.Version: 3.7

Money grabbing appThis app isn’t good. It has no evidence or prior grounding to show this works. First, no matter what age, height, weight it gets you to 1 set of 100 reps of certain exercises even when I said I’ve only just started exercising. In addition, it gets you to workout abs and lower back on the same day when most people exercising would realise that this highly increases the likelihood of stomach cramps. Thirdly, the pricing is not worth it when all you get is the same exercises week on week. DO NOT USE THIS APP..Version: 2.5.9

Deceptive advertisingI find that this company is deceptive in that the cost of using this programme is hidden in tiny print, and difficult to read. I could not find the place to cancel the programme, despite searching extensively..Version: 2.5.9

They will make you pay even after you cancelI canceled my trial and was never subscribed and they still took money from me. The help team is an absolute joke and was no help. Do not recommend, many better apps out there which are actually clear about the payments. They will steal your money, do not download!.Version: 3.8.12

User interface is weirdI absolutely love this app and I use it almost everyday but it has a variety of issues. To start, I do not own an Apple Watch and instead own a Fitbit which is not supported. I think that if they incorporated the Fitbit technology or even logged data from Apple Health then the work out data would be more accurate. The second thing that I feel needs improvement would be the workout videos. When I first started, the work out videos spend the time you’re supposed to be working out showing you a tutorial and halfway through, the video resets. I feel like the tutorial should be part of the rest period with someone keeping a pace for the actual workout. Other than that I love the features that the app offers and it has some pretty nice workouts! Another thing I would like to see added is if we can make our own workouts through the app and calculate how many calories were burned..Version: 3.8.15

App need to be fixedThe workouts are good. But the Application is closing suddenly in the middle of the workouts and again it needs a start from the first second of the total workout. At least it should start from where it stopped. Need to fix the issues..Version: 3.7.8

UnprofessionalSo after many tries to get unsubscribed from this app I finally heard back and gave them the information they wanted and I logged back on and it said I was finally unsubscribed they did not refund me my money even though I told them I never used the app because I was trying to unsubscribe....AND now they are still trying to charge me even though it says I’m no longer a memeber! You guys are stealing money from people and it’s very unprofessional of your part. Quit charging me if you finally unsubscribed me and refund for all the other weeks I was trying to unsubscribe and you knew about..Version: 3.8.5

Dev&EmMe and my friend had a hard time finding good work out apps but this one is AWESOME!!! DOWNLOADED THIS APP NOW 😆😆.Version: 3.8.12

Do not ever get this appAwful, stole my money even after I cancelled before my free trial ended, $89 down the drain it’s a bad app aswell you could literally get the info on there from google 👎👎👎👎👎 Give me my money back, stop ignoring my emails I would give it 0 stars if I could.Version: 3.8.13

Annoying pushy app!On the face of it this app may be very good but would have no idea because greedy developers not offering any free trials and instead just putting a pricing page with fake countdown timers in front of you. I really don’t understand why you would go to the trouble of building an app and then not allowing anyone to test it out? If it is good, then be confident by offering a free weeks trial like nearly everyone else and if it’s great then it will have no issue signing up. A mystery and can only assume that you just want lots of subscriptions on an off chance hoping people forget to cancel..Version: 3.8

SubscriptionSo basically I got this app because I am a bit overweight, at first I thought it might be good but no you have to pay a subscription. Why don’t you put the subscription ate the beginning of the app so you don’t have to fill the info out.Version: 3.5.1

DO NOT DO IT!!! THEY WILL ROB YOUThere are so many other apps out there that can help you. This was a horrible mistake that I made signing up to a free trial, well the trial is for $1...the developers “support” team are a joke and they will rob you BLIND! I refused to put any money into my account knowing they were trying to deduct the subscription amount despite me trying to cancel multiple times. They send you round in circles and are incredibly dodgy. I’ve cancelled my card and am so relieved that they will not make any money out of me!!!!! What an absolute waste of my life!! Edit: don’t be fooled by their automatic response about contacting the support email and that they’re there to help and answer questions. You go around and around in circles trying to get an actual response but they send you the same links over and over again. It took me a week and a half of trying before I cancelled my card..Version: 3.8

Waste of time and moneyWaste of money! I tried the free trial, the app is like any other app that was free. I was disappointed. I TRIED to cancel the subscription but couldn’t. I contact customer service and no answer! I thought I cancel the subscription by the web site and app, but I still got charged. I emailed customer service three times and finally got an answer saying I won’t get my money back and how to cancel the subscription. That was upsetting! It not easy to cancel. The app didn’t let me cancel on the app, it didn’t show on my Apple subscription and I thought I cancel on their website. Don’t download waste of time! Update: I got my refund back which I was happy but then they charged me again... unsubscribe is still hard to deal with. DO NOT SUBSCRIBE!! Please return the money you have taken out without my authorization. You already refunded my money. I don’t understand why you will charge me again..Version: 3.7.9

Looks nice, bad user experienceThe onboarding was lengthy and asks too many invasive questions, and doesn’t allow you to skip... With the amount of questions asked, Id hope it would have provided some intuitive workouts to get started. I should have realised this thing was up to no good when it asked how much weight I wanted to lose (I want to gain muscle/weight) and all I could do was choose ‘0’. Every program seems focused around weight loss, not muscle gain. The workouts don’t allow you to log the weight lifted or reps achieved- Making it kinda pointless. From here, they encourage you to download more apps... My guess is that they are data mining and selling it..Version: 3.8.2

Not worth itIt’s not that good at all and it really isn’t worth $128 at all and also takes money from your account with you even know. And didn’t even have the app downloaded. When you ask to be refunded they will not do that at all. Really disappointed and quite frankly fed up with all. Disgraceful.Version: 3.8.12

SPAM!Do not download this app! You can not cancel the free trial period and they charge you $30USD right away and refuse to issue a refund. I downloaded this app, deleted it and unsubscribed within 15 minutes and 7 days later they charged me anyway. Now, they are refusing to refund me my money..Version: 3.8.15

Payments continue after deleted.Super cheesed that I have been getting billed $15 a month for an app that I deleted AND doesn’t give you any option in app to delete or unsubscribe your account. It’s essentially robbery. Very not happy with the developers..Version: 2.5.9

Fraudulent AppDo not buy this product. There is no way of unsubscribing after the 3 day free trial and they will not respond to your email. I had to cancel my card and call the bank because I was charged an annual fee of almost $60 from the iTunes Store! Then then bank did an investigation and refunded my money instantly because they said quite a few people have had this same problem. It’s a fraudulent app. Not to mention a complete waste of time and money..Version: 2.3.1

The worse experience everI have tried the app for few days and then I pushed the "Restore purchase" but the button does not work. I stopped the subscription and send an email to the developer. The don't even want to help me because it's better to keep my money than offering you a good experience..Version: 2.5.7

ScamI am so disappointed and feel scammed by this company. I was never asked if I wanted to sign up for 2 months I just signed up for the1$ trail. Absolutely disgusting that in doing that I also signed up for an app I don’t find helpful and at the cost of 89$ If this company had any integrity it would refund my money. It’s a scam that takes money without consent. If you have an issue with them go to ur bank and ask them to investigate fraud Horrible app.Version: 3.8.12

BuggyIt’s a good app, except that it’s very buggy. I was using the app’s 7 day free trial and on the 3rd day of using it, it started flipping out, saying I never did my second workout when in fact I did. I tried twice after to just let the workout run itself for 28 minutes so it could move on to the 3rd day, which is the day I’m supposed to be doing, but it’s stubborn. On my 3rd attempt, I did it, and I went back on the app only to find that it completely restarted it. So I reset the app, and now I’m back on square one, with my Day 2 workout not completed..Version: 3.6.1

HELP MY UNSUBSCRIBE BEFORE IT CHARGES MY CARD !!!It’s a great app and I absolutely love it but I’m not fond of the fact that I was super excited about working out just to find out I have to pay for it . Now I’m having trouble unsubscribing before it charges my card there’s no option on the app it Self to do so but it does confirm that I’m subscribed and when I go to the App Store it self on my account it doesn’t show up as an app I’m subscribed too in my subscriptions and I will be very upset if this app charges my card !.Version: 3.0.1

HelpPlease cancel.Version: 3.9.5

Took my moneyI cancelled my subscription way back in September or October and got charged. Today, I added a new payment method and when Apple accepted the payment I was immediately charged $14.99 or so from this app AGAIN. I want my money back. I cancelled the subscription a long time ago..Version: 3.6.1

They’re Customer SeRvice is TRASHI’m so disappointed in this company. They’re customer service representative Eve doesn’t do her job. She doesn’t respond in a timely matter and doesn’t read emails properly cause her response to them do not make sense. I’m obtaining a lawyer to get my money from them because I still haven’t gotten my refund that I’ve been requesting for 3 months now. I’ve corresponding with Eve for about 3 months now just to get my refund. I have all my emails and screenshots of the message I got when I tried canceling my subscription and it didn’t work. I’m going to keep writing bad reviews everywhere until they either give my refund or my lawyer serves them. Whichever one comes first this point..Version: 3.8.6

I loved this app...Dear GetFit, I had to delete this app so many times because it kept asking me to “get my plan” I’m a kid in quarantine so I like to do workouts from a guide, but I have set ground rules with my parents to never use subscriptions without permission. I do t really like to ask my parents for money for app subscriptions, so I was stuck for a while. I tried using this app for free and it was amazing quality! I mean it was so fun! I am giving 3/5 stars for the fun a quality of the app. I was looking at some other reviews and it appears some people have had similar issues. I’m just saying that maybe this is something that could be fixed in the future maybe people could open the app and could be able to press cancel and use the app freely? It wasn’t really bothering me until it asked for “get my plan”. Please fix this. I loved this app very much. -Stuck.Version: 3.6.1

Terrible App - How to unsubscribeEverything in the App is just simple exercises you can look up online. They create workouts by listing out exercises for you to do but there is no timer, no guidance, no motivation to lead you through it so the app is pointless. You’re better off googling a workout than use this How to unsubscribe: I noticed a lot of people had difficulty with this, including myself, but I figured out how to get rid of this app before they charge you the exorbitant monthly subscription price. You cannot unsubscribe within the app. You have to come here to the App Store, go to your account page, then sign in to your Apple ID to go to your account settings. There you can see your subscriptions page and choose to unsubscribe from the app..Version: 2.0

Not happyI would not download this app, tried 1 week free trial and was not for me, tried to cancel 3 times before payment could go through, there is no option to cancel at all on the app. Instead of being being taken off my card it was removed from my personal account. I am really dissapointed in my experience and it’s a massive waste of $79.99..Version: 2.3.3

Terrible customer serviceI got the free trial and didn’t like it. I canceled the subscription through the App Store and deleted the app and THREE MONTHS later I get charged $50 for three months of this?? When I had already canceled the subscription. I reached out to them to let them know I did not want this subscription and they basically said it’s my fault for not cancelling the subscription through a BROWSER. You would think if you cancel a subscription to something ANYWHERE it would actually cancel. It doesn’t make sense how they would charge me for this subscription three whole months after I got the free trial! These people robbed me and do not want to give me my money back!!! All these other reviews are fake..Version: 3.8.2

WARNING: Do not download!!Downloaded after Christmas to try and get fit and signed up for the 7day free trial. The app then wouldn’t let me cancel my subscription as I’d signed in via Facebook so it didn’t have my email address. Emailed customer service who cancelled my subscription but I was then charged £66 two days later. Asked for a refund and they told me I wasn’t eligible. I was constantly told I hadn’t cancelled within the 7 days even though I had proof showing otherwise. Eventually got a refund with zero apology. Things go wrong, I get that, but an apology costs nothing. DON’T DOWNLOAD. They’re money grabbers and there a way better fitness apps out there!!.Version: 3.8.15

Took Money App Not Unlocked Avoid!As an app developer myself I understand how this stuff works. I paid for 6 months access the app didn’t unlock, restore purchases doesn’t work. Apple is refusing to refund and the support from the app company is non existent. Avoid this app, doesn’t work on a practical or technical level, complete incompetence..Version: 3.0.1

Don’t want to payWhy can’t this be free.Version: 3.8.2

Took money from me.This app took $134.80 from my account without my knowledge. Without me subscribing to it nor did I purchase anything from it. I need to know why it has taken money from me. J don’t even have the app on my phone. I need to get my money back..Version: 3.8.4

Intrusive Ads and Subscription cancellingI deleted this app almost immediately, whilst inputting height and weight info no fewer than six ads appeared, as devs you should know that this sort of engagement/UX does not really work, I don’t mind ads at the bottom of an app window until I have been invited or choose an ad free version but yours is ridiculous. I implore you not to install with this sort of ad rubbish. It might be a good app but I’ll never find out. If you have inadvertently subscribed to this app as many of the reviews have mentioned then you use these instructions: How to cancel an App Store subscription on iPhone or iPad Launch the Settings app. Tap iTunes & App Store. Tap on your Apple ID. Tap View Apple ID when the pop up window appears. Enter your Apple ID password or fingerprint ID when prompted. Tap Subscriptions. Tap the Subscription you want to cancel..Version: 2.5.4

TerribleTerrible app paid $15/month went through every excercise to see they were only about 5 different ones repeated across every excercise total waste of money went to cancel my subscription only to find out you couldn’t do it on the app read a review that told me to unsubscribe off billing that worked don’t pay for this app.Version: 2.5.8

Much better fitness apps out thereDoes not adapt to level of user fitness (the exercises proposed are much too difficult for the level chosen in the app). No timer. No way of changing proposed exercise without erasing entire plan and starting from scratch. No interface of app calendar with phone calendar etc... I asked for a refund few days after purchasing it but they would not allow me to do so. The trial period for this app costs a third of a yearly subscription. Many other much better apps (Virtual Trainer for example) allow you to try them for free ... Regretting very much this purchase.Version: 2.5.9

Deceptive practices! Dont signup for their trials!I signed up for this app and never used it. So, I cancelled it a day before my trail ended and got an email about unsubscribe request and saw it an a confirmation. I was still billed the next day. I reached out to support and apparently the email has another link to click to unsubscribe! Why would a company do that when an authorized user is raising an unsubscribe request ? 1. They want to be deceptive and steal customer money 2. They think customers are idiots and need an additional step to ensure they dont lose access to an app they never used Neither are good reasons! Extremely deceptive and abusive practices! I have used many trials, but this is the first time I saw anything close to this!.Version: 3.8.13

Don’t sign up on desktop or laptopI signed up for the app on my laptop. I paid the $1 for the subscription week to try it out. Later, I found a different app I wanted to use that charges a lesser monthly fee. I tried to unsubscribe but the app told me I had no account. A few days later, I was charged $90. Found out I had to unsubscribe on my laptop. I had to get an email to unsubscribe, click the link, add my email, and then I would be unsubscribed but still have access to the account (which I didn’t not). I couldn’t access the subscription month I paid for and on the app it asked me a week later if I wanted to pay $10 to use the app!!! From $90 to $10???? I know I will never get my money back but to everyone else, rethink using this app!!!!.Version: 3.8

Maybe an error of my ways but..There’s no way to unsubscribe. Download the app, delete the app, redownload to look for your unsubscribe option and it wants to charge you again. $9.99 per week or $9.99 per month ? Which would you rather ? Why would they give the option for both? But I’ve been paying $9.99 per week for months after I thought I had been released already. I’d like a refund. I sent in a request through I tunes. And yes the workouts are something I could google images of. No real depth here..Version: 2.5.3

Good stuff, just getting repetitiveThis is a great app, heaps of different workouts you can do depending where your are and what equipment you have. A personalised plan is also great. I’m having issues with continuing on with my plan and challenge I’ve set. Multiples times I’ve had to repeat the same day, even though I did it the day before and completed it fully. I’ve even paid for a subscription. I’m a bit disappointed in the apps performance that way..Version: 3.6

This is a trapI down loaded this for the free trial, once the trial wa over I deleted the app and it continues to take money out of my account Very annoyed.Version: 3.7

Glitchy!!I found this app good to begin with and took out a 6 month subscription. However over time it’s just become glitchy and problematic. The exercises no longer have audio prompts which means I constantly have to check my phone to see which exercise is next, there isn’t even a prompt to say start or stop each exercise. It also randomly shuts down half way through workouts. I contacted support and sent them a video of my screen while the program was running, which they requested. This is the response I received 3 weeks ago promising an update that week, there hasn’t been an update. I’m very fed up with it now and I’m cancelling my subscription. Thank you for your feedback and for taking the time to contact our support. We are really sorry to hear that your experience with our app was hindered and for any inconvenience it may have caused. The issue you describe is already forwarded to our team and they are working hard to fix it in the upcoming update this week. It may take a bit of time for us to fix this, and we'd really appreciate it if you could give us this time. Stay tuned and don't miss it! If you should have any bright ideas on how we could improve, please share - we'd love to make the app more enjoyable for you..Version: 3.8.4

DO NOT DOWNLOAD THIS APPDisgraceful that you can charge a subscription for an app that is ‘free’. Nearly impossible to cancel the so called subscription that you’ve signed up to. Even if you simply delete the app you still get charged. Piss poor..Version: 2.5.9

EranNo trial no nothing, just money.Version: 3.6

Bad customer service. App glitchesPlease do not down load this app. It is wayyy to expensive for starters. If you need a good workout app I recommend fiton. My experience with customer service way awful, every time I sent an email they replied with the same message. My account got charged for something I didn’t even sign up for. I made an account but never signed for a membership. Mind you, I am a broke college student during a pandemic. I have no job at the moment due to covid and my account take a hit of $80. Had to buy groceries to you know SURVIVE?? And now my bills are late because of this stupid payment I didn’t sign up for??? I probably only opened the app once.. that’s it! So I don’t know how this happened, but customer service was very rude and not helpful whatsoever. So please do not download this app, Bc if you do they will probably steal your money too. And then claim you did it to yourself and “they don’t have refunds”. Have a good day :).Version: 3.8.6

DisgustingThis app is the worst!!! I didn’t find any part of it helpful. I wouldn’t have given it any stars if I could. I can’t figure out how to cancel this stupid thing either. I contacted support and they continue to send a link that is NOT helpful. I know how to cancel subscriptions in my iTunes and this app isn’t listed. I sent a screenshot and they still send me the same generic email with the link. I took my credit card information out just so they couldn’t charge me. Don’t know what will happen but I plan on fighting any charge they try to make me pay. Believe me it’s not worth the frustration. I hope no else goes through this unnecessary BS!!.Version: 2.5.9

A way to cancel subscriptionHey all, I about panicked when I saw there was no option to cancel after the free trial but there is!! Go to Settings on iPhone Go to iTunes and App Store Select your Apple ID Select View Apple ID Enter your password Select subscriptions Cancel the subscription you want Sneaky buggers, thought they could scam us! Nope.Version: 2.2

I would give Zero if it’s availableThere is no way to unsubscribe! I have emailed and they say I have to cancel through iTunes, but it’s not showing under my subscriptions. I can’t cancel through their website. Bad app that will take your money!.Version: 3.7.9

Worst appI try for one week and after I deleted because I didn’t like it and after few weeks i see that they take money from my account and i send a email that i want to cancel and now after 2 months, in which I didn’t use the app , they take again money from my account. The worst app . I hope that they will cancel..Version: 3.8.16

Difficult process to unsubscribe. Unhelpful customer assist.This app gives multiple options on smartphone to sign in and does not give any alert if you have not signed in through the original format. They send generic responses resulting in dismissive reply with no critical consideration. App would be great if weren’t for this..Version: 3.8.15

How do I know if I am being charged?I saw the ad and added the app then I read reviews and never opened the panorama fully installed. I want to make sure I am not being charged!.Version: 2.5.9

Screw this appDon’t bother doing it and save yourself money. I wanted to cancel my subscription (I had a free trial. It’s supposed to be free until the end, right?) but still got charged 129$. You don’t deserve a single star ciao bye.Version: 3.6.1

ScamScam.Version: 2.7

It’s great if you’re willing to pay $25 a month...I got into the app and I was so excited but then when I clicked “see my plan” it asked me to sign up for a subscription for $25 a month. It did give me a three day trial, but $300 a year is a lot, so I didn’t continue. I like that it gives you a goal survey before just fiving you workouts, and the few workouts I did do with this app I really enjoyed, I’m just not interested in giving that much money when I could just find much better deals for the same thing online. If you are ok with giving that much money, go for it! It seemed like a great app!.Version: 3.1

Its a scamI downloaded the free trial and within a week got charged for subscription. I asked to cancel it but they refused to do so. I used the trial version only once but did find it useful but now I lost almost $89 for nothing. App Store should not put such apps..Version: 3.8.13

Fraud CompanyThey’re trying to take money from my credit card, even tho I cancelled it right away.Version: 3.8.13

Major problems fixed! Um, no, wthNot 10 minutes after writing this nice review:——>”I have no problem getting my workouts now. There also seems to be more variety too. There is still a problem with the voiceover describing an exercise that is not the one being shown. For the single leg squat the voiceover says something about “keep another leg out to the side” um, I only have two legs! Lol!”— The problem of the workout not loading is happening again! I go to “complete workout” and the screen is blank! Ugh! Fix the app already!!.Version: 3.0.1

Binned instantly. Misleading appCompleted all the set up screens to be greeted by and paid subscription page. No issue with that but it doesn’t even let you see anything in the app for along for money. Binned off straight away. Also what’s the point in warning a bloke being overweight is a danger for pregnancy 😂.Version: 2.5.7

DO NOT WASTE YOUR MONEY!!Was initially so excited about this app but after buying a year subscription i found out that there are only five weeks of four workouts that simply repeat every week. I waited it out to see if i would get new exercises after five weeks but it simply took me back to the profile section to start the exact same five weeks all over again. We all know that exercises have to get progressively more difficult if we really want to see any change in our bodies. Mostly squats and easy weights...can be done without app..Version: 2.5.9

MichaelIt was good.Version: 3.6.1

BrokenI use the personalized workouts. The exercises are mostly great, but the app randomly shows you one set of exercises and when you hit start it switches to other exercises. Then after completing the exercises for the day it shows as not completed. Sometimes I have to skip through the same day 3 times just to mark it as complete. Very frustrating for such an expensive subscription.Version: 3.8.15

FraudDON’T BUY the free trial is a lie they take 89.99$!!.Version: 3.8.15

Crap personal planHad high hopes for the plan which seemed to be such a selling feature of the app. All seemed well it asked age height weight and fitness goals then came the crap. For a 50 year old never exercises it recommended 3 sets of 15 press ups. That’s 45 total what a joke at this age and beginner fitness I can barely do 5. Useless generic plans. Avoid.Version: 2.5.5

DisappointingI have signed up this morning as it showed price per week. However, when I tried to browse the app, set it up to commence the GetFit plan tomorrow, and I realized I was charged for a whole lumsum. I then emailed to getfit, requested to cancel the subscription and refund my money. However, the reason they used were I have used the app today, which I have never start to do anything beside setting up my plan to start tomorrow, and used their term and condition to reject my request. This is ridiculous and very misleading to consumer, as it shows price per week, and didn’t mention they are charging for the whole lumsum. I will continue to write to request for cancellation and refund and will never recommend to friends..Version: 3.6.1

ScamI got charged for trying to free trial I would like my money back ASAP.Version: 3.8.4

Awful!!How do you unsubscribe?! I emailed to unsubscribe and got a “sad to see you go” email back but then I got charged for 2 months. They do not respond to emails. In the app it says I have no subscriptions. Apple ID says I have no subscription and same with google play therefore I have no idea how to unsubscribe!! I have emailed them 10 times but nothing. I’m so frustrated!! Someone please help..Version: 3.7.7

How to fix the crashing of the appI just downloaded the app last night and when I went into it today to workout. It has continuously crashed on me, every time I open it up. The screen will show the GetFit screen and then it will automatically kick me off the app. I’m not sure if it is bugged or something. But it will not stop crashing. I’ve tried restarting my phone, deleting and re downloading the app twice but nothing seems to work. Any help would be great. - Colin.Version: 2.6

Tracking is hardI really like this app and the workouts it gives you. I’ve managed to boost my fitness in 10 days of doing it but the app stuffs up when tracking you. If you reschedule the days you want to work out it won’t save the change when you close the app and enter back into it and will go back to the original, and keep doing that for every day. My current issue is even after changing it back to the new schedule it’s still showing yesterday’s workout..Version: 3.6.1

Personal workout doesn’t work??I was excited about the personalized workout but it seems to be stuck at Day 3 and Rest Day. I had rescheduled and restarted the program three times in the past month and after Day 3 it stays either Day 3 or Rest Day the next day. I’m so confused, and every time i opened the app it switched between a workout day and a rest day. I had to alternate to other workout myself. Can anyone look into that please? I don’t normally write a review for app but this is extremely frustrating..Version: 3.6

Hard PassDecided I would try this and it was a horrible decision. I signed up for the 3 day free trial and then decided I didn’t want that pressure so I signed up for a monthly trial to give myself more time. Of course, doing that I would need to cancel the 3 day trial. That’s the problem. There’s no button or option to cancel that. In my settings the only subscription that shows up is the monthly one. I’m still being charged 9.99 per week for the 3 day trial. Emails about this go unanswered and when they do answer their response is generic and unhelpful. I would give it zero stars if I could..Version: 3.8.3

Not goodSame happened to me just today $86 for subscription.Version: 3.7.8

BadPricing and payment information mis leading and expensive.Version: 2.5.9

Do not download do not downloadI was charged 62.99$ for automatic renewal for three months don’t get me wrong I’ll pay for a good app but I download the app open it looked around and closed it never touch it again all of a sudden I get charged it’s a little dishonest that’s all.Version: 2.3.3

Want to try but instant pay wallI want to give this app a try... I really do.. but as a 19yo who's struggling to keep afloat as is, I cannot afford the weekly to monthly pay wall. I just can't. I know this will fall on deaf ears cause money is able to be made, but I would really love to see a free variant, even if it's mostly locked down or something like that for the in debt college kids trying to keep their fratboy bods and the ones just starting out in life like myself because not everyone who wants to be in shape has the money to spare to pay their way. Thank you for reading this if you actually do..Version: 2.8.1

Scam - Stay away from this rip offI made the mistake to read the reviews AFTER I decided to subscribe. I looked at the previews but not the reviews. The app looked stunning and very well designed and I got attracted. So I paid for the free membership and realized that the app is nothing what it says. So I decided to cancel the same exact day and I got the confirmation that the membership was cancelled. SURPRISE!!! They took the money a week after even though the membership was cancelled. THE BIG PROBLEM WITH THIS APP IS THAT THE MEMBERSHIP IS NOT CONTROLLED THROUGH APP STORE. You’ll have to deal with a crappy customer service to try to get your refund..Version: 3.8.14

Once good, not any longerI used to really enjoy this app and even purchased a long term subscription, then they rolled out an update this week that messed up everything. The daily work outs and progress trackers do not cycle through and now they have ads popping up (even when you pay for the subscription). Horrible update and the one they rolled out to try and fix it did nothing, but ensure ads pop up. Worked with app support team daily for a week now. They cannot fix the issue and refuse to refund the fee even though the fee started the same day as the issue..Version: 3.0.6

MoneyYou know, at the beginning I thought I’d give this a shot. And it was... actually very good. On the third day however, it forced me to pay 34 dollars to continue. I mean, that’s way too much money and I am annoyed that I can’t continue my daily workouts. I look forward to them but you know - $34 - I’m not paying that..Version: 3.6.1


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