- 76.9LEGITIMACY SCORE
- 77.4SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Walking Tracker by GetFit App Complaints & User Negative Comments 2024
Walking Tracker by GetFit app received 165 complaints, negative comments and reviews by users. Have you ever had a bad experience using Walking Tracker by GetFit? Can you share your negative thoughts about walking tracker by getfit?
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Walking Tracker by GetFit for Negative User Reviews
✓ THIS IS A SCAMRead the reviews. SO many users were confused by the “promo” that leads to a charge of $86 after 7 days. And when you request a refund, it is immediately denied because we are all allegedly can’t read. This is a systemic issue, arguably a deceptive trade practice, where many, many unsuspecting users are obviously confused. I am filing a complaint with the App Store and (I am also an attorney with class action & tech experience.) For now - if you are reading this and have also felt scammed - write a review about your experience. Loudly. Don’t just post one star. Also, the app is advertising heavily on social media. Write reviews about your experience on their social accounts and online ads as well..Version: 2.3.8
✓ Rip offDo not sign up to this app. You will not be able to sign in and when you cancel your subscription their ‘support team’ will claim it wasn’t done on time. Please do not respond to this telling me to contact your support team as they lack any form of customer service.Version: 2.3.11
✓ Not freeThis app is not free with a monthly charge to your account..Version: 1.5.2
✓ WORST APP EVERWORST APP EVER THEY JUST CHARGE YOU EXTRA TO SCAM YOU INTO CHARGING YOU FOR TWO MONTHS WHEN I JUST WANTED A WEEK TRIAL AND THE APP DOESNT DO ANYTHING!!!!! SAVE YOUR MONEY AND DONT DOWNLOAD OR BUY ANYTHING!!!!!!.Version: 2.4.3
✓ Apple HealthKit?Why doesn’t this app connect to Apple HealthKit? I don’t mind paying for apps that provide value but I use other apps that collect data in HealthKit. The description says this app links to Apple HealthKit. The app does not seem to offer any settings to allow access to the HealthKit. How exactly do you “import and export’ data. I use a program called WaterMinder. WaterMinder and 3 other apps I have read and/or write to HealthKit. Your app should be able to read that data at minimum. This app and the diet app don’t even share water data yet both collect it? User beware. Select one month option or try different app..Version: 2.2.2
✓ They keep charging meI have contacted this team twice. I have unsubscribed twice, I keep emailing asking why I am being charged.....?!?!? My $180 needs to be refunded as per my last 2 emails..Version: 2.5.0
✓ Scam - do not download!Don’t download this app! They make it seem like you’re not subscribe to it as it doesn’t appear on your AppStore subscriptions and then charge you $90 for 2 months subscription after 1 week. After reading the reviews I realize it is a scam so I didn’t bother asking for a refund. Waste of money and the app doesn’t provide much functionality. Don’t download it!.Version: 2.4
✓ Awful Customer Service**Update** Was reached out to by GetFit asking me to contact them to further assist me. They continued to tell me I cannot be refunded because I did not cancel 24 hours before the trial ended. After many more conversations.. they did not help me and held firm to not refunding me even though they have proof I have not used the app past the second day of the 7 day trial. NEVER USE THIS APP OR THE OTHERS THIS COMPANY OWNS. This includes: Hole Fitness Workout, Walking Tracker, Diet & Meal Planner, Yoga Poses, Meditation & Sleep. ***************************** I will never use this app again. The app was not what I expected. I used it once and just incase I wanted to try it out again, I delayed my cancelation. I set a reminder to cancel by the 7th day of the free trial. Before I even could cancel, I was charged. I was annoyed by this but I’ve been in situations like this with other services. Companies respect their customers and refund them when they don’t like what they offer. Not this app. After multiple communications, every representative has said I do not qualify for a refund. They took $90 from me and will not pay it back. I only used the app once during the free trial. Even after explaining my financial situation they just told me to enjoy the app. I will never use this app again and I warn everyone to stay away. Their bottom line is money and not the customer..Version: 2.2.2
✓ Costs too much!!I wish apps would tell you what they are going to charge for it before you download! $13.49 CA for a 3 day trial? $14.99/month. NO THANKS!.Version: 1.5.3
✓ Refund requestI wanted to look at this app and check out cost etc but it gave me no option for that. I do not want to subscribe to something I am not going to use and to a company that fails to give up front costs. If I have inadvertently got a membership then please cancel and refund any money paid. You are a dishonest company kingintinpin.Version: 2.2.1
✓ StrugglingHi downloaded this today and struggling with the app. Some aspects intuitive and graphics good but: too many sections to navigate I set the location in one place and now want it at home - no obvious way to change it. I switched location off and on again but it still shows the location along way from me . It asks if I really want to start 3k from home but no option to change I want to cancel and get refund - no obvious way to go this either so now definitely want refund - sorry but working for me.Version: 2.3.8
✓ Refund. i’ve emailed but no response. i wanted to cancel my free trial as i can’t afford to pay for the app. money got taken from my account anyways. is there a way i can get a refund please 😭.Version: 2.4.3
✓ Waste of moneyThey got almost $200 out of me for this “free” trial that also signed me up for a “subscription “; the new way to scam people out their money these days, that automatically charges you for their dumb product. If you aren’t paying attention to your bank statement you don’t know they have their hands in your pocket. Customer service for this app is ready with their “we are so sorry but..” replies to your request for any refunds. Very negative experience with this app and as I see from the ratings, many others have been bitten too..Version: 2.3.2
✓ Don’t do the trialI literally liked this app, but it’s a rip of, I thought it would let me choose my monthly payment as soon as the 7 days trial ended.. but as soon as it ended they took 86 dollars out of my account, which was really unfair, and I contacted the team via email, but they weren’t really helpful, if only I could choose my monthly payment plan, I would had stayed but it charged me for the most expensive immediately... I ended the membership with a 86 dollars less in my account.Version: 2.3.11
✓ SCAMTotal scam advertised as $1 and they charged me $112.00 !!!!!! I’m DEVESTED. Especially being broke from this years pandemic. I don’t know HOW I’m going to pay this off..Version: 2.4
✓ Worst app don’t botherThe amount you pay you’d expect a great plan or walking tracker. Unless you have a smart watch it’s useless.Version: 2.2.3
✓ DO NOT DOWNLOAD THIS APPDont download this app... i have never used it and unsubscribed the same day i downloaded it, they sent an unsubscribe email which you then had to click another link to properly unsubscribe, i didn't know this as the email went into my junk mail, you would think by clicking unsubscribe in the app and confirming it would do the job but no they still charged me!! I contacted them to ask for a refund as it was a mistake and I haven’t ever used the app but they just continued to reply with a basic email and an unsubscribe link to click and would not refund me... they don't make it clear and it also doesn’t appear in your subscriptions on your iphone.. its just misleading and now i have paid £30 for something i don’t want and will not use! UPDATE: I was given a refund after a few emails back and forth which I appreciated..Version: 2.4.3
✓ GarbageLiterally can’t use the app without paying, looks like a low price until you realise it’s weekly. Truly shocking, people complain about people being overweight and then you get apps like this that charge you 😡 Now found plenty of apps that to the same job FOR FREE. I wish the app store would police the app store better..Version: 2.1
✓ Tricky to Cancel SubscriptionThe app itself is fine, I can’t complain. However I decided I no longer wanted to use the app. On my iPhone I went to my settings -> subscriptions -> cancelled the subscription. OR SO I THOUGHT. 2 months later I get $113.00 CAD charge from this app. I look online to figure out how I’m supposed to unsubscribe. I had to redownload the app, log in, go to my profile, scroll to the bottom to settings, then go to manage subscriptions which then sends you to an unsubscribe page where you have to enter your email again and unsubscribe. It should not be that difficult to find out how to unsubscribe from these apps. Nor should you be able to look at your subscriptions on your phone and the get fit app shows $0.00 billed and yet I got charged. I have reached out for a refund. Hopefully this will be resolved. Just be cautious when trying to end the subscription, because it is possible you didn’t..Version: 2.4.4
✓ Uses a separate subscription system than App Store to scam youThe app charges you on a system separate from App Store with non of the same protections and they won’t give you a refund in the 14 day cool down period. I checked my App Store subscriptions and it appeared that I already cancelled so I left it. I then got a notification telling me I’d been charged over 80$ for TWO MONTHS (more expensive than most other apps are for an entire year) because I hadn’t cancelled. Avoid, avoid, avoid. App Store - is this actually allowed? It feels like I’ve been cheated.Version: 2.4
✓ RIP OFF -app doesn’t work unless you use ALL their appsI just wanted to keep track of walking workouts and wanted some goals for the month. But i walked and couldn’t enter the info into this app because in order to track information about your workouts you have to download their different workout apps and diet app and god knows what else. You literally cannot enter info about anything unless you do it through one of their apps. I paid 9.99 and cannot use this app to just track my basic walks. Really disappointing about how UN-USABLE this app is, and that they charge so much. I want a refund..Version: 2.2.3
✓ Broken subscription systemI have tried to unsubscribe from this app THREE times. I have been stolen from by this app THREE times. Being hard on cash and not expecting over $80 coming out of my account THREE months in a row has screwed me over. Fix your system. Allow me to unsubscribe. I tried to bring this up via support and they blamed me for not unsubscribing on time. Which is false because I had unsubscribed even before the free trial was over. But you’d think after emailing support about not wanting to use their app they would have ENSURED THAT I WAS UNSUBSCRIBED. I want all my money back that has been given to this app but lord knows that won’t happen. And before I get a response to this review telling me to email support, I HAVE ALREADY..Version: 2.4.2
✓ Sneaky AppI recently wanted to start counting my daily steps in divided sessions in order to help me lose weight. My trial was going to end July 13th & I requested cancellation on the 9th. They decided to be sneaky and not send me the confirmation link until the 16th and then charged me the next day $82. It’s sad that a company like this was so late in cancelling an order but was so quick in taking my money that they knew I did not want to spend on them. I am currently waiting for them to contact as soon as possible, and I am potentially filing a dispute and pressing charges. Don’t even attempt to download the app and start the free trial. The “workouts” aren’t as helpful and the steps are only counted when you start a session. Be wise with your money & spend it elsewhere, especially, when the company is so late in their cancellations & emails. I’m disappointed that a company is this eager to take someone’s money ..Version: 2.2.3
✓ Absolutely Ticked OffIt ticks me off when you are not transparent up front that you need to buy a subscription when there has been no mention of costs in any of the download or advertising. Even to get an understanding of BMI and how it can improve it leads to a cost. Just be honest up front. I wouldn’t have wasted my time or yours, but at least I could make a fair informed decision instead of being mislead..Version: 2.5.11
✓ ScamIt is not clear on the app when you sign up that there is a free trial and that they have your account details. I thought I was signing up to a free app. Even when you look for your account details in the app it does not show up or give you details of the the subscription options. I was billed after downloading the app accidentally thinking it was a free app and didn’t know that I had even signed up for. I browsed the app after I got it but didn’t use it and I was still billed after a week. £63 for two months. That’s ridiculous! Even my gym membership doesn’t cost that much for 3 months. I have now raised an unauthorised payment with my bank because had I been given the details I would have never signed up to this. Walking is free it shouldn’t cost this much..Version: 2.4.3
✓ Pay to walk(?)Deleted as soon as it asked for money, which was under a minute after install. 3 day free trial, then pay $17/week? Nope. I’ll work out my own walking schedule..Version: 1.5.1
✓ Cancels my subscription and still chargedI recently downloaded the trial for this app and after a couple uses decided it wasn’t for and cancels my subscription. However, they have still charged $86 to my account. I have already sent an email to the support team but still no response. After looking at some of the other comments I see that they have done this to several people. Very disappointed and would like a refund ASAP!.Version: 2.3.10
✓ Needs some revisionStretches before walk, where can I find before I begin? As a beginner the voice rattled off 3-4 pre Stretches and then 5 minute timer starts, wow that is too fast and I couldn’t remember the description. Can the Voice describe one at a time and let the participants do each exercise after each description? How can I make adjustments to my set up, because as a beginner there is no way I can do 3 sessions in a day. I will be doing one half-an-hour walk per day for a good month before I can increase. Victoria L.Version: 1.2
✓ Do not start a trial! No subscription details, no reminders, no emailsI have been charged for this app today, although I haven’t actually been able to use it, and there is no way of cancelling your subscription, as it doesn’t show in my Apple subscriptions. I finally found one email in my junk mail, and then got a thanks for your payment today of a huge sum for an app I haven’t even logged into. Do not start a trial with this app!.Version: 2.3.5
✓ Can't use it without payingApple should really do something about these "free" apps that you need to subscribe with your credit card to use. ⭐️ for wasting my time..Version: 2.1
✓ COMPLETE RIP OFF**update at the end*** CHARGED ME AFTER CANCELLING MY SUBSCRIPTION. Complete rip off and a SCAM. Do NOT start the trial as they will take the $86 dollars from you WHETHER or NOT you cancel it. SCAMMERS. Send you a vague email (which was sent to my junk) saying you have to then cancel a second time through your email for it to go through. Utter scam. Reported. Update : after emailing many many times and receiving endless automated copied and pasted responses, I have FINALLY got a refund. KEEP PERSISTING THEM..Version: 2.4.2
✓ Waste of timeWaste of time.Version: 2.1.1
✓ Free free now chargeYou enter all the information and then they hit you with the subscription costs. It’s walking - pretty sure I can google that info somewhere for free. Being upfront about charging might be more helpful.Version: 1.5
✓ Do not downloadAfter downloading this app as a free trial and instantly cancelling so I would not be charged at the end of the week, I have woke up to a £22 payment taken from my account. Now after seeing other reviews it is obvious there is either a technical fault or a scam is being ram. I am currently in the process of contacting the app in regards to getting a full refund and waiting to hear back from them..Version: 2.4.3
✓ MISLEADING AND MONEY MAKING APP.“In App Purchases” is not enough to let you know that the programme costs. Be upfront guys.....if it costs...say so....or charge for the app. Why do it....it’s a waste of my time and you don’t get anything either..Version: 2.4.3
✓ Do not download this appIf you don’t want to be charged $86 for an app you will never use. I was late in cancelling the ‘free’ trial and they charged me the full amount without my permission or contacting me beforehand to confirm I wanted to continue. These are scam tactics and the customer service response was incredibly unhelpful, essentially: too bad, your fault. Just don’t bother. There are plenty of other great free or low cost fitness apps. Don’t download this!!!.Version: 2.4
✓ Overpriced, Major Scam VibesFirst of all this app is extremely overpriced for the content it actually contains—you can find what it offers in free apps with very little effort. Upon realizing this a few minutes after downloading the app, I went to cancel my trial subscription and couldn’t find it listed in the subscription area of my phone. I assumed I’d cancelled and wouldn’t be charged. Nope, still charged, I had to cancel somewhere else entirely and was charged an absurd fee for this useless app. Customer service was of course unhelpful little lemmings. Major scam vibes from this entire company..Version: 2.4
✓ Scam - UpdateOriginal: Don’t do the trial. They bill you after you cancel and never contact you once you request a refund. Garbage, absolute trash. Update: I was billed after canceling the trial. However, after a few emails and times on the phone with Apple, I was given a refund. Grateful for this. Also the customer service person was prompt and courteous! Many thanks. With reference to the app itself, I canceled because it wasn’t helpful for what I’m trying to achieve with my fitness. Could be useful for someone with health issues that make other forms of exercise difficult..Version: 2.4
✓ Terrible rip off - don’t get lured in!Useless app, lured in with the false pretence of a free trial, made even worse by the fact you can’t see where to cancel the subscription in the usual manner, you all of a sudden get charged $86 without any warning or notifcation. There’s no useful features on the app, absolutely terrible waste of money whilst we’re all struggling in a recession! It’s pretty upsetting. Asked for a refund which was refused, dont make the same mistake as me. Unfortunately I didn’t check the reviews before downloading the app, i see now that it is definitely a scam. Going to go through the process of claiming from my credit card company instead..Version: 2.3.7
✓ They won’t cancel my subscription!UPDATE: IT’S A SCAM!!!! Don’t get scammed into this app! They say it’s a 7 day trial period but I cancelled my subscription before the 7 day trial ended and they still charged me after the 7th day! After I emailing them 5 times, they finally told me that I won’t receive a refund. They just straight up charged my credit card after I cancelled the subscription within the allotted 7 day trial period and they refuse to refund me! I tried to cancel my trial before the subscription took place and followed all the necessary steps but they haven’t confirmed the cancellation nor have they replied to my emails. I just received the charge for the 2 month subscription today even though I tried cancelling beforehand. It’s a waste of money and they won’t cancel your subscription!.Version: 2.2.3
✓ DO NOT USE THIS APPI downloaded the app for the free trial, wasn’t impressed with the platform, and subsequently stopped using the app. I got rid of the app, and didn’t give it another thought. Without any notification of any sort, I was charged $86 a few days ago. When I emailed them to get a refund (because I did not want the charge or the service), they responded with a standard response saying that it was non-refundable. In fact, they said that in order for me to get a refund of any sort, I would have to provide pages of evidence demonstrating that I followed the program for three weeks without fail. That means pictures of meals, proof that I did every workout, and more. Ridiculous. I don’t have time for that. Who does? This is a company that obviously makes money off of unsuspecting people who just want to “get fit”, but end up getting screwed..Version: 2.5.3
✓ UpsettingDO NOT USE. The app requires a dollar to try, which is fine but then withdraws the money 7 days later even if you cancel the app and do not use it. I did not authorise payment. It’s wrong. Very upsetting..Version: 2.3.4
✓ Forgettable.Pay full subscription or a 3 day trial which auto bills after 3 days- I’d recommend you give it a big miss. Developer seems to think that three days with full functionality is enough to decide whether to shell out - even “full functionality” trials should be longer, and it’s just a sneaky way of getting a months subscription for an average product. Where are all the positive reviews? ?.Version: 1.5.1
✓ DennisYou are required to purchase a plan. The app has no function without a plan. Misleading..Version: 2.1.2
✓ Lead onI was lead on to believe this was a free app to help loose weight. Oh boy was I wrong, as soon as I signed up it asked me for money, would not give me any information or anything to help me loose weight. Absolutely disgusting why not say you need to pay.Version: 2.2.4
✓ Don’t download unless you want to payUpdate: I had sent 3 emails back and fourth with “Eve” from customer service who said each time she was not going to refund me. I emailed again with the screenshot of this and the developer response letting them know I will update with what they said. Eve then said She was unable to refund me because I put in a bank claim, however, Eve was unable to refund me before that!! They really are scammers. Don’t download this app unless you intend to pay over $80 for it. I downloaded this signed into it, realized it wasn’t what I thought it was then deleted the app. They charged me $89 a week later for a 2 month membership. Before I deleted the app I checked my apple subscriptions and nothing was there, assuming there was a free trial and I needed to cancel it. Emailing customer service explaining it was a mistake and I did not even use the app, they said they were unable to refund. I can’t afford to spend that kind of money on something I’m not even using. Rude..Version: 2.4.1
✓ Tell people it costs money!!!There should be a free trial why would we pay for something we haven’t ever used??? What if i don’t like it Waste of time.Version: 2.3.0
✓ DO NOT DOWNLOAD - read the reviews firstUnfortunately, this app and the company behind it was an incredible disappointment. I attempted to cancel after the free trial and believed I had however, like all other reviewers, I am now realizing that I had not and I have now lost $115. I emailed the company and explained that I believed I had cancelled but sadly they didn’t care and refused to refund the money. I wish I had read these reviews before downloading as this is clearly a very common experience. The app itself doesn’t have much functionality and there are far superior fitness apps out there. I agree with other reviewers that Apple should investigate this app’s poor conduct..Version: 2.4.4
✓ MONEY MAKING SCAMSigned up for one week trial, didn’t find app useful so I cancelled before the trial expiration date using the subscription management in the app. Low and behold, checked my bank account 24 hours later and found that I had been charged for 2 months. Contacted the company and raised the issue. Their cancellation confirmation email went to my spam instead of my inbox, also I didn’t realise there was a second step to their cancellation process which I did not know about because instructions were in the email that went to spam. Company refused because “it was against company policy” to offer a refund in this case. Never have I been required to cancel anything using two separate links! It was a money making scam for a money hungry company that does not care about customer satisfaction. This app should be removed from the App Store immediately..Version: 2.3.6
✓ AwfulConfusing layout and payment. They claim they provide you with a trial. I have emailed for a refund after accidentally purchasing less than an hour ago and no reply whatsoever. I wasn’t even sent a purchase receipt. Work on your customer service. Maybe a simple Live chat for customers would be beneficial. I am looking forward to hearing from your team as soon as possible..Version: 2.2.3
✓ Sneaky charges, terrible customer serviceLike so many others on the reviews here, I feel misled and scammed by this app. Tried the trial period and after looking at the app for one day decided I would be canceling. After cancelling in the app I received what looked to be a confirmation email about my cancellation, right before the trial ended (another sneaky tactic). Then I had another email with charges for almost $90. When I contacted customer service to tell them I had cancelled already within the trial period they said I had to go to another link and didn’t qualify for a refund. I will never recommend this app to anyone and I am extremely disappointed that any app would try to scam their users in this way..Version: 2.3.8
✓ They took my money and would not give me a refundI downloaded this and I ended up getting sick so I couldn’t really go out to use it. I paid the 1 dollar, however, because they’re not part of Apple I couldn’t go into my subscriptions and cancel it. Also, the way to cancel it is so complicated. I reached out to them and told me my claims were not valid to get a refund even though in their “policy” the reasons I had matched it. Moral of the story, they took out 87$ without even a reminder and if you don’t cancel in time they will no care to give you that money back I don’t know why..Version: 2.2.2
✓ THIS IS A SCAMI am absolutely disgusted. No where does it say there will be a monthly cost of $80!!! It only says in about subscription, so you have to search to find out. How are they getting away with this. DO NOT GET THIS APP.Version: 2.3.4
✓ Waste of time subscription based modelPretends to be free while you’re setting up your account but then wants you to pay $50 a year for a STEP COUNTING APP! There is a ‘free’ version that lasts 3 days before auto billing your account. And then the devs respond to the negative reviews saying “uwu we’re sorry our app didn’t meet your standards uwu” Greedy devs like this are a plague that have singlehandedly ruined the App Store..Version: 2.2.2
✓ Weird App with Scam Billing SetupThe app itself is okay, it’s not great. it’s kind of confusing and hard to figure out what to do wear. BEWARE OF HOW THIS APP BILLS. I did the one week trial for 1$. I used the app once. I tried to cancel the subscription, but didn’t find it with my others in my apple ID space. I get busy and forget; I then get an e-mail from the app creators that I have been billed for 87$ for two more months of app use. Excuse me?! I don’t know if these creators live on this earth, but there is a global health pandemic and I cannot afford this. I have contested this charge with the app, but I have yet to hear from them. I don’t have high hopes. This is basically a scam, where you will get no notice when they re-subscribe you without permission and charge you almost $100. It’s egregious. BOTTOMLINE: There are better, cheaper, walking apps out there that are not outrageously looking to swindle you out of your hard earned $$$..Version: 2.2.4
✓ SCAM! DONT DOWNLOAD THE APPI signed up to the free trail, whilst i was using the free trial i didn’t see the need of it as it wasn’t helping me to lose weight and it never benefited me. I unsubscribed 2 days before the end of my free trial. The money was still taken out from my account. Now that I contacted the email provided explaining the issue, they stated I can’t get my money back and is claiming I cancelled after the subscription date which is false. They are refusing to refund me my money..Version: 2.4.3
✓ TerribleNot happy at all with this app. It says that it will help to lose weight and to work out properly. The walks are for set up just for 20 min Max. Basically not even 3km! And it cost too much for such a bad service. Not recommend this at all and I delete the subscription and the app after my 3rd excursise.Version: 2.3.0
✓ This is a scamThey are conduct misleading behaviour by claiming one dollar for a program but then sting you a lot more money. I would not use this app as they are misleading you. Also their support mislead. Their app should be banned. When you ask for a refund they refuse and hide behind obscure conditions. This should be banned from the App Store. Update after a negative review my funds were returned. Despite support saying not possible. Adjusted star rating for looking at my review. Thanks..Version: 2.4
✓ RubbishAwful rubbish with zero customer service. They charged you immediately, although you cancel the trial. If you eventually contact customer service, they send you an automatic email. Not even a proper response. The only thing they care about is the money..Version: 2.5.6
✓ ScamI also signed up for the trial and for the second time now I am being charged $60 dollars! When I have cancelled this app months and months ago. It’s terrible in its use anyway and a total scam. I’ll be reporting to apple to get my refund from this scamming company..Version: 2.5.3
✓ Didn’t say it had a costYou guys can’t do that. You need to refund money. No mention of a cost. Beware.Version: 2.2.1
✓ Keep taking money from my account despite me emailing themUPDATE: despite emailing them they have taking a further £30 out of my account, apple informed, PayPal informed. 😡😡 They have now taken £90 rom my account despite unsubscribing from the 7 day trial!!! Absolutely shocking, have emailed them and surprise surprise no response. Time for legal action. Fraudulently taking money from accounts. Absolutely shocking!!.Version: 2.5.6
✓ ShaunnaSHOCKING!!!!!! I did not want to subscribe like that it’s it’s taken money and I’ve asked for a refund and can’t get one I did not want to subscribe for 6months shocking app shocking response from them also no help at all just told to cancel it and won’t be charged again shouldn’t of been charged at all!!!!! And the fact they won’t help by refunding your when you don’t want it at all not even used the app don’t bother having contact details!!!.Version: 2.1.1
✓ Another scamThis app uses your health app to record data, but you must pay a subscription to use it! When you first get the app you can’t see how it works until you’ve signed up for a minimum 1 month subscription at £9.99. Deceiving!! And they won’t refund you even if you try to cancel it immediately and don’t record any day at all. Even after that it’s complicated and pointless..Version: 2.2.2
✓ Not as displayed in advertising.Unless I missed something, I was disappointed to learn that the actual app doesn’t include some of the visuals displayed in the advertising. Had this app offered a 7-day free trial as other apps do, I would have been much more satisfied, and felt I knew what I was actually purchasing. For many, this app would be great, but didn’t turn out to be what I, personally, was looking for (I need the visuals to stay motivated!). I’m bummed that I paid as much as I did without getting access to see how the app works, first - should have trusted my instincts! I wish I could be refunded - I purchased and was immediately charged..Version: 2.1.2
✓ Not happyI had this app and got rid off it but I’m still being charged I have tried to cancel it and won’t let I have tried to put it back on and it wants me to resign up again and I don’t want to pay two lots of $15 can any one help with this.Version: 1.5.3
✓ BEWARE! Trial period followed by automatic renewal!This app is not free as advertised. I took a chance after the very long set up and decided on paying for the three month trial. I was billed for another three months under automatic renewal. Not a very honest company. Avoid.Version: 2.3.0
✓ Waste of timeSet this app up under the impression it was a trial or free to some extent after having an advert pop up. Nope, you’re expected to shell out upfront for a pedometer app basically. Don’t waste your time..Version: 2.3.0
✓ Horrible Company - Horrible SupportSCAM-SCAM-SCAM Don’t waste your time with the trial and testing the product before buying. I started the free trial, went through the app and realized it was just a simple step app - nothing great. The same day I started the trial period, I cancelled it. A week later, I’m charged $86 for a two month subscription. I immediately contact their support. Their response, we don’t see the cancelation - ok, not my fault because I cancelled, I don’t know what they are looking at and why they can’t see it. I ask for my money back. Support reply’s that I need to cancel my account and provides a link. I cancel my account and request my money back. Support tells me I didn’t cancel within the trial period 🤦🏼♀️. Support them provides me with the 100% money back guarantee and states if I am not satisfied there is a money back guarantee. I read through it. The guarantee request photos of the meal plan and workouts. There are no meal plans or workouts with the walking app. I contact support AGAIN. There is an obvious language barrier as they have no idea what I am talking about and once again provide the same copy and paste message as before. The company scams you into the trial them doesn’t allow you to cancel within the time period and then charges you. Don’t waste your time or money..Version: 2.3.8
✓ Absurd and UnrealisticToday I downloaded this app and entered my data for the weight loss program. The four sessions of walking 32 minutes each on the first day seemed a bit much, but attainable. Curious, I skipped ahead to see how much the walking would increase over the month. By the 18th day of the 28 day plan, this app expected me to have 8 sessions of walking 70 minutes each during that day. That is more than nine hours a day of walking. The entire month was like that. I cancelled the trial immediately, because I don’t have nine hours a day to exercise. Honestly, for $9.99 a week, there has to be a realistic app out there. This isn’t it..Version: 1.2
✓ SCAM - do not downloadDo not download. I do not recall signing up for this and most definitely didn’t subscribe as I don’t have any subscriptions for anything. I have just discovered two payments that have been taken from my Apple Pay without my knowledge. Make sure you’re vigilant if you explore this app..Version: 2.4.4
✓ WARNING SCAM ALERTI was charged USD$1 on October 5, then WITHOUT MY AUTHORIZATION was charged USD$86.99 for two months through a “PAYPAL SUBSCRIPTION” *UPDATE RESPONSE TO DEVELOPER Oct 14/20* I did in fact email your support line with no response. And I *did* call the number on my invoice (actually a Call Center in Cody, Wyoming) and the recording said that there wasn’t anyone there, to leave a message, and to email the place I had already emailed. My billing invoice said NOTHING about the $1.00 being a subscription. I deleted the app because it wasn’t worth it. Your company, Tebepaket Inc., is listed on 3 different apartment addresses, 2 in Brooklyn. That makes it sketchy—and the owner, YAUHEN KANCHYNA, is a Ukrainian whose LinkedIn said he was a student at Columbia. Please refund my money immediately so this does not escalate..Version: 2.3.4
✓ Don't get scammed and disrespectedThey wanted a review, here we go. They tried to scam me out of $130 AUD for their app. I used once on week 1 and they tried to enforce an unfair policy and not refund my money after a week's use. What's more important? GetFit and Appyfurious' greed, or CUSTOMER SERVICE AND SATISFACTION? Even when I expressed I wanted to tell others about the app and to support their company, that was not enough to get me my rightful refund. I don't want you to go through what I had to. Feel free to each out if you have any follow up Q's..Version: 2.2.2
✓ Waste of time!Can’t get pass through without paying. Not going to pay if I can’t even try! Suggestions: limit use and pay for advance options. Atleast this way there will be a home for your app in my phone!.Version: 2.1.1
✓ DeceptiveSo I canceled my subscription within one day of trial period and they still charged me $86! This is unauthorized and Apple should know better than to let such people on the App Store! RETURN MY MONEY ASAP!.Version: 2.4.2
✓ RubbishHorrible it calculated that it had a full fledge plan formed, with an estimation of when i would meet my goals. It offered a 7 day trial for a dollar before enrolling me into a subscription. What you get is garbage! no special plan is geared. no nutrition plan, though they ask you about your dietry requirements and it wants to leach info from your other health apps to determine if you are meeting their goals- so your paying for them to just pull info from your other standard apps and just walking under 30 mins everyday. Cancelled trial straight away, hope i don't get looped into them taking money still, when the trial date comes to an end..Version: 2.2.4
✓ Don’t download the free trial! It’s a scam!I thought this app sounded great. Downloaded the trial thinking that I’d get some kind of notification before it ended and they took out the subscription. How stupid was I! Of course they don’t notify you, and 2 months subscription for £86 ! There’s a lot better and cheaper out there. I asked for a refund saying I hadn’t used the free trial and they said that they had data to show I had used it - I’d opened the app up on the day I downloaded and that was it! All I now is that you can’t build a business when you take money for nothing. Shame on this company. Bad reviews and bad customer service doesn’t get you far although I’m sure they’re just enjoying getting in the money right now from suckers like me who downloaded the free trial and didn’t cancel on time..Version: 2.3.10
✓ DO NOT use the Trial... NO REFUNDS from this company !!!Hello, Thank you for reaching out. We're really sad that your experience with our app wasn't quite what you'd expected it to be since we want to provide the best experience for our users in terms of the app and help you reach your goals. Judging by the information you've provided, you subscribed from a web browser for cross-platform Fitness by GetFit. So far you have a premium subscription billed right after the end of the trial week (with the $1 setup fee). The whole charge for the subscription period is billed as a single transaction. You can cancel any time within the trial period without getting charges. After the trial ends, any charges are non-refundable..Version: 2.3.4
✓ Didn’t say you had to payNowhere at app download time did it say anything about gave to pay...gets you to download it then hits you up for money...be honest up front and say it a paid app..Version: 2.1.2
✓ Cannot cancel subscription. Is this a scamI have tried over and over to cancel and cannot manage this. I cannot afford it and have not used it and yet you continue to charge me. Scam..Version: 2.5.1
✓ Why pay $89 every two months when you can pay $9.99?I downloaded this app and was unable to utilize the free week trial before it renewed.* A charge of $89 was deducted from my account. This amount covers only 2 months of the app, which isn’t justified at all by what the app offers, there are better apps for that price and cheaper out there. ** I would have cancelled during the trial but since it was a free trial it didn’t show up in my “subscriptions” when I had a moment to do so. I’m a parent dealing with virtual teaching an elementary age kid, my state is literally on fire, and I’m also juggling the responsibility of trying to move cross country and start from scratch. When I saw the charge I immediately contacted the company and requested a refund. They denied the refund and were cheerily petty about it. I just wanted to let folks know that if you cancel the subscription through their website you will get a customer loss prevention offer for a free 30 day trial and only have to pay a more reasonable $9.99 per month after that..Version: 2.3.4
✓ TrickyI was never told the amount for this. I saw it was one dollar for the first week (or the first day?!) — but after reading other reviews I’m too scared to continue. I don’t know what the price is!! It does not seem to be integrated with the Apple health app —and the amount of steps is wrong. When I was first sold this app through Instagram, it asked me a whole bunch of questions it took 5 to 10 minutes. But then once I paid the one dollar I was instructed to download the app which didn’t remember any of the questions that you asked me on Instagram and then it told me to answer more questions which were not the same questions and not as detailed so the advertisement is a trick..Version: 2.2.3
✓ Total conDidn’t even get chance to use the 7 day trial then I was charged £70 despite emailing to cancel as there is a hidden extra step in email to enable full cancellation. Unethical conning people out of money. How can you charge someone £70 to walk when that’s not even the cost for the full year! Customer service was terrible refused to assist me..Version: 2.5.15
✓ THIS IS A SCAMThis app stole money from my account. This app was downloaded to my device by accident and there was no where in the app to cancel the subscription. I emailed them within the trial period and I was charged $90 and the company refused to issue a refund. They then told me that I could get a refund if I uploaded images of a meal plan that is app does not even offer. Customer service is patronizing and not helpful, they will deny your refund no matter what the reason. I will be contacting my lawyer to seek legal action and leaving a bad review with the Better Business Bureau..Version: 2.4
✓ Very deceptive promotionsApp came up and said free with in app purchases. It’s completely useless unless you subscribe to it. Free trial isn’t available unless you sign up..Version: 2.3.1
✓ No stars. It’s a SCAM.WORD TO THE WISE: DON’T FALL FOR THIS APP! Not only is the UI on his app counterintuitive, they tried to scam me into spending $90 on a subscription that I didn’t knowingly sign up for. When I contacted support I was told that because I subscribed from a web browser, the subscription wasn’t shown under my App Store purchases. A weird loophole that allowed them to obsequiously try and charge me an exorbitant amount for a 2-month subscription. I’m glad they weren’t able to do it. Run — for fitness, yes — but away from this scam of an app, and find an alternative that won’t take advantage of you. The only upside is that I learned a lesson that didn’t cost me and I will be much more careful in the future..Version: 2.3.8
✓ Don’t sign upThey say you can cancel within 7 days otherwise you get charged a year - don’t believe it. You can’t cancel through apple subscription, you have to email through to their company for cancellation and even when you provide proof of payment they still don’t refund !! It’s over $100 you’ll never see again.Version: 2.4
✓ Misleading and very poor customer serviceThe app is very misleading, it doesn’t do what it advertises. I found it hard to cancel as you cannot manage the subscription via the phone settings like with all other apps but instead you have to send them an email! (Red flag!). When I got in touch to request the cancellation and a refund they denied it, even though by law I’m entitled to a refund within 14 days of purchase. DON’T DOWNLOAD, is a scam to get your money..Version: 2.3.10
✓ WASTE OF TIME DO NOT DOWNLOADThis app is free to set up but once you enter all you info you have to pay. They offer a free trial but it automatically charges when finished. Maybe they should tell you this before you download. DON’T WASTE YOUR TIME.Version: 1.4.1
✓ DO NOT USEThey charged me for a 2 month subscription after the trial and then said it expired. Total scam! Don’t waste your time contacting their “customer service” either. It is completely useless and they have yet to explain the expiration email even after I showed it to them..Version: 2.2.3
✓ I really do not appreciate the bait and switch tactic here!It says there is a free trial but there isn’t. If you are not paying attention al a sudden you will be billed. If your app is any good let people try it and then they will buy! This builds no trust at all!.Version: 2.1.2
✓ ScamCharged me after 2weeks for a purchase I did not give my consent for. Total scam.Version: 2.3.8
✓ I liked it butI really liked the app, like a lot, tracked everything and included trails nearby and their time and distance etc and it was free and just had to subscribe if you wanted more features...not the case, i used the app maybe once and it worked fine until i opened it again and I couldn’t use it anymore and i had to pay or I could get off the subscribe page. I know you have to get money somehow but make the app pay for and not free.Version: 2.5.6
✓ Free trial - but only if you payYou are given the option when setting up an account either subscribe immediately or sign up for a “free” trial that you are auto charged for.Version: 1.3.2
✓ What a catch don’t do it!!!!!!!After putting all your details in they set you a plan, but you can’t see the plan unless you part with your money.... Waste of time you can’t see what your buying what a joke.Version: 2.1.2
✓ Do not BUY!!!I have bought the weeks trial they told me l can cancel easy and at anytime. I have signed in with the apple encrypted email and now when l type my actual email it says account not found, obviously l so mot know that email and it says you can email us and we reply in 7days so after they take the money from my card. Terrible.Version: 2.3.11
✓ ScamThey bill you a free trial for a two month plan free of charge. Then within a couple of day they bill you. They did not tell how much the subscription is. When you request an refund for the unauthorised payment they refuse to give you a refund. App not even worth it. Biggest scam going, playing on people vulnerability at this present time..Version: 2.4.3
✓ PriceBe aware the fee it for two months not annual Terrible cost 29.99 month maybe but $89.99 Terrible price.Version: 2.5.0
✓ WORST APP EVER VERY DECEITFULI thought this app was going to be helpful in helping me track my weight and give some interesting and beneficial exercise plans. But what I got was a useless app that charged me without me realising as I thought it was a free trial. It literally doesn’t provide anything helpful and is a waste of time and money I would rate it lower than 1 star if I could..Version: 2.1.2
✓ Not freeDon’t bother downloading this unless you want to pay for the product. They literally offer zero functionality for free; it’s just a hook to try to get you in to pay money. The developers would do better just to offer it as a paid app if they have confidence in their product..Version: 2.2.3
✓ Ripped offI signed up for the trial, and did not use it. Suddenly billed $86 without notice. When I requested a cancellation and refund within hours I received a message that ‘all payments are non-refundable’. Total scam, thoroughly annoyed. This company lacks billing transparency, and acts as a scam. No reputable company would quibble the refund request for non-use of the service when notified within minutes of an obviously unintended auto-sign up!.Version: 2.4.2
✓ ScamThis is a poorly managed app. I had canceled my trial, thinking it was also canceling my subscription due to the “Follow this to cancel your subscription”verbiage on the app. Then, I was charged $84 two months later without any warning or notice of any kind. When I spoke with support and explained to them I do not wish to further continue use with this app and their instructions to cancel subscription were unclear they would not refund me. Very disappointing and weird a company would not want to be fair with their pulling of payment! Scam - like..Version: 2.5.0
✓ Not freeThey make it sounds as if it is free but you cannot access your program without paying..Version: 2.2.4
✓ Would not recommend anyone using this appThey’ve taken money from me without my consent I cancelled the first day I signed up and they have just taken and taken money that is not there’s to take every time I’ve emailed them they say they cannot refund have to wait till September and that I can cancel I have cancelled so many times and it has fallen on deaf ears to me it’s a scam out for your money ! Fuming tbh and I will not be looking at the app whatsoever.Version: 2.2.2
✓ No trialThe app it self looks like it has good potential and if you run a 6 month subscription the weekly charge is actually completely reasonable. How ever I really can’t commit to that unless I’ve atleast tried out the app. As there is no free trial, I definitely recommend including one at least for a day maybe two..Version: 2.2.2
✓ App is a scamTheir 7 day trial is a bait. This app doesn’t even appear in your apple subscriptions. So there is a good chance that you might forget that you enrolled for their trial. Customer support is a complete waste of time. If you ask for a refund even on the day the payment was processed, they will tell you that you aren’t eligible for a refund since you gave consent earlier. I wish I had read the bad reviews before. Word of advice to the developers - to be successful in the app business, earn your customers’ respect and trust by building a good product and not by scamming people like the way you did. You are losing customers and hence, money in the long run..Version: 2.3.11
✓ Ridiculously expensive for info you can get for freeDon’t even bother with this app. You can Google a walking program for free and get more helpful info than this app gives you. You get a “free” trial but then they automatically charge you $86 every two months. No. I can save you the time - start by walking 1 mile then gradually increase as you get stronger. They make the process to cancel needlessly complicated: “Sending us an email to cancel won’t cancel your subscription “ and you have to follow minimum of 2 links and confirm each time. If you miss a step, you’re down another $86. Do not recommend..Version: 2.4.3
✓ Actual scamThis company is operating on a scam. Adverts take you to a signup page that takes your money and doesn’t provide a service. When support was contacted we were told we didn’t cancel inside the trial period (which was accurate) but the moment we questioned why we couldn’t get access to the plan they refunded the payment they took ($86!) immediately. Don’t give this company your time or your money..Version: 2.3.8
✓ DO NOT USE!!!!!TERRIBLE!.Version: 2.3.6
✓ Crashes. Non StopI want to like the app. I like something to tell me what to do. The problem is that the app constantly crashes in the middle of a workout, and basically doesn’t record the workout, only where it picks back up if you Re-start. I need my gold star for doing the workout, and after an hour of walking, it shows I walked .26 miles when I walked more than 4. I have used it three times and it has crashed on two of those workouts, this morning crashing 4 times. I could just as easily download walking workouts from Self magazine or something. Don’t waste your money..Version: 2.3.2
✓ Absolute scamHave been going back and forth over the details of them suddenly billing me $116 Canadian for 2 months!!! My app says I don’t even have a subscription to manage. They will not refund yet I had canceled trial as it seemed fishy to ask for a credit card number for a “free” trial. It’s a brutal business to be taking that amount of money for an app that I never subscribed to during a pandemic when everyone is just trying to get by..Version: 2.2.4
✓ DO NOT INSTALLWaste of time unless you like buying apps without a free trial or a lite version. Update: The developer has now sent a robotic, automated, generic response which does not even address my issue. So again I say...DO NOT INSTALL..Version: 2.2.2
✓ Don’t forget to cancel!!!Don’t forget to cancel your subscription before the free trial they not only conveniently don’t send a reminder to cancel but send a email thanking you for payment! I forgot about the app due to a busy week and meant to cancel but as a person who reads their email everyday I never got a warning like 95% of companies do! How are you automatically charging $90 for two months but do not remind customers to cancel if need be. That is poor customer service if you ask me. I am highly upset I normally make my own reminder to cancel but again this was a busy week. If they fix this the review could be better..Version: 2.3.2
✓ No free trialVery expensive app with no free trial. you have no idea if it is going to be compatible with what you are looking for. Not worth risking $14.50 USD to find out..Version: 2.1.1
✓ No free trial??You literally can’t to ANYTHING without paying for it. How am I supposed to know if I’d like it? There should be a free version with limited features, or a decent-length free trial so you can see if you like it. I went through all the set-up steps only to be told I need to pay to do absolutely anything. What a waste of time..Version: 2.2.1
✓ Confusing planNot sure how to follow the plan!.Version: 2.4.3
✓ Need to advertise the important detailsI’m honestly not sure if I missed the part that said “1 day free trial” but I was loving the app the first day I used it and when I tried to use it again the next day it’s literally FORCING me to purchase a plan.... it has a countdown for 15 mins that says “hurry before this deal is over” so I waited and all it did was sit at 0:00. If I seen that it was 1 day free trial only I probably wouldn’t have downloaded and just because of that I don’t plan on using it. Should’ve just said that from the beginning..Version: 2.2.2
✓ Beware of cancellingJust an FYI if you found this app not useful like me while in the trial, there is a multi step process to cancel. The first link won’t directly cancel you even though for me it seemed the case. Ony the follow up email sent will have a link that sends you to the true cancel page. Make sure you go through it all. I’m giving this a 1 star since I was refused a courtesy refund when I realized I was charged after the trial window thinking I had already canceled. I won’t be using the 2 months / $80 service. I explained my situation the day I was charged and was still denied so my money just went down the drain and want to make sure others don’t fall into wasting their money as well..Version: 2.3.10
✓ Hoax.This app is a hoax. Charges such an exorbitant amount for a ‘custom’ walking plan and it doesn’t provide anything. Do not recommemd!.Version: 2.2.3
✓ The “tricks” by the app maker.I downloaded this app based on its description and reviews. It seemed to be just what I was looking for (yay). After one day of use, the app was “hijacked” with subscription plans designed to force a customer buy in order to continue to use the app. I no longer had access to the app .. just the “select your purchase plan” screen I could not remove. It is important that you clearly disclose that the app is available for a one day trial before having to purchase a required subscription plan. Honestly, I would have considered a purchased but not when I am hijacked!! I deleted the app and move on to other choices. I found the experience absolutely frustrating!.Version: 2.2.2
✓ THIS IS A SCAM!!!SCAM! SCAM! DO NOT USE THIS APP! A year ago I was scammed by this app. They took me more than $100 for 2 months of use! It’s made to confuse and trap people into pay for it. They make it so hard to cancel it. Once I realised I was charged and complained, they made a new subscription “for free” so I could use the app for 12 months instead of the 2 months I naively paid for. But guess what!? One year later I was charged again as the yearly subscription was automatically renewed. It was a shock as the app states the subscription status as CANCELLED. The app it’s not on Apple’s subscription, so I believed everything was sorted. Once I was charged I immediately clicked the button cancel - even though the app says it’s already cancelled - and for my surprise they cancelled (I think!?) my subscription but for another app from GetFit. So I paid for an app I didn’t even downloaded!!! DO NOT GET NEAR ANY OF GRTFIT APPS.Version: 2.5.14
✓ Absolute scamSigns you up under the false pretences of a $1 trial, gets you to enter your details and answer personal questions so they can write out a detailed, personalised workout plan (that never arrives! Even after you log into the app) and only after you’ve added a payment method and signed up are you informed that you are locked into a subscription that costs $86 every two months with the first payment due in 7 days. That was not what I signed up for & I never would sign up to those conditions because that amount of money for an app is insane. I have cancelled straight away & have emailed them directly. From the other reviews here I suspect I will be charged regardless. Please do not download this app..Version: 2.3.4
✓ Think the reviews speak for themselvesLuckily didn’t pay for this app but the previous comments speak for themselves. Whoever created this app.. perhaps you should think again! There are leading weight loss organisations charging a lot less than this.. for walking! pah! You are Either off your head or a scam artist!.Version: 1.5.3
✓ ScamComplete scam, they offer a free trail and I tried to cancel within but the site would not let me. After countless emails to support they were no help and unwilling to refund the money taken even with proof it wasn’t working. After reading the reviews it seems that this is a common occurrence. Waste of time and money..Version: 2.4.2
✓ SCAMCan I leave zero stars? Is that possible. This app popped up to me as an advertisement. It touted individualized plans and weight loss planning. Within the app there is only times walking essentially. Cool, I guess, but not suitable for what my needs are. The advertisement certainly did not mention $87 for two months (nearly $50 a month to track my steps are you kidding? My phone automatically does that already). Emailed support the moment I was billed this exorbitant amount only for them to tell me too bad, their sneaky policy of roping people in for so much money got them another quick $87 for an app I don’t even need. BUYER BEWARE..Version: 2.3.4
✓ DisappointedBought app but don’t really understand how to use it... confusing - just wasted $32. Until you buy it you don’t really know what you are getting ☹️.Version: 2.2.3
✓ SCAM! AVOID AT ALL COSTS!!!Do not sign up for this app unless you have $115AUD to waste. They fleece you by charging 2 months if you don’t manage to cancel via their many steps by the end of the 3DAY trial. $115AUD for two months! Even if you like it, that’s expensive. Save your money. Also ignore any “reasonable” responses they post in response to my review. That’s what they do. Sound all reasonable while trying to feed you their BS. Just look at the reviews, they’re either “amazing” or “scam”. Can’t believe I missed it. GetFit apps, I’m happy to amend this review in return for a refund. I’m the customer you’ve left with “12months premium access” to gift their kids for Christmas after you cleared out the Christmas account. I don’t want more of your app, I want my $115 back so I can go shopping. Thanks..Version: 2.4
✓ Impossible to cancel subscription!I am trying to cancel my subscription before it renews in 5 days time. I have followed all instructions as set out in the terms and conditions but there is no option within the settings of manage my account to cancel! I have emailed and have been informed that I will not be able to cancel unless I do so in the app. How do I do this? I would definitely steer clear of this app- it’s a scam!.Version: 2.5.13
✓ Maybe I missed somethingI tried the app for the first time today, so I’m only on day one. But I don’t get why I’d pay for this. The warmup was some instructions that were given really fast so I couldn’t follow them. I guess I was supposed to remember everything to do? Then the walking guidance was only some instructions at the beginning. No encouragement no update. No reminders to maintain my posture. And the instructions that were given weren’t even that good. This is really not worth a subscription. The free version of Runkeeper is much much more interactive and effective. I see now why you aren’t even giving a short trial. If it had been free I’d probably be giving five stars because I see where you’re going. But this is an MVP that should be free to early adopters. Where’s the integration with the Health app and Apple Watch? It’s way early for you to be charging for this. Also, bug report: I navigated to other apps on my phone and each time I returned to the walking app my steps were reset. It also never tracked my speed or any of the other stats. I have app to track stats, so yours doesn’t need to do it. Why try to do all of that poorly when you should be perfecting your offering of real walking guidance?.Version: 1.2
✓ StupidFree to download have to pay for any content! Stupid.Version: 2.2.3
✓ Stop taking my moneyI have cancelled subscription but I am being billed twice - stop stop stop.Version: 2.4.3
✓ Developers lieThis app ISN'T free. You can't get past a page 'inviting' you to sign up for a period. I had it on my phone for one day and deleted it. Don't waste your time. Use 'Map My Walk' ( a highly functional and free app).Version: 2.2.3
✓ Biggest Rip Off - don’t wast ur timeTried to cancel but to no avail - have charged me again and still no correspondence when I have sent emails asking for it to be cancelled .. now going to bank to stop payment … this company should be banned..Version: 2.5.14
✓ Robbing scumI cancelled my subscription before the next one was due and even took a screenshot to show the date and they still charged me. Went on my account and they put it back to active. I cancelled again and emailed to explain as there is clearly a problem and got a message back with “evidence” and said I wasn’t eligible for a refund as I didn’t cancel until after. I wouldn’t need to cancel again after if the first time was acknowledge morons!.Version: 2.3.0
✓ IT’S A SCAM - DO NOT DOWNLOADThey will make you pay $1 to access the trial period BUT what they do not tell you is that after the trial period is over they will automatically charge you for two months which is $119. ITS INSANE. It’s a bait. I want my money back I never asked for this insanity. The app is not even good, it’s a total mess, complete trash. Would not recommend to anyone. DON’T fall in their trap..Version: 2.3.4
✓ So expensiveSo expensive! There’s no option to try what the app can do before purchasing or no demo or preview..Version: 1.3
✓ Essentially stole $90DON’T DOWNLOAD. Horrible app, I didn’t even like the free or $1 trial and there were misleading terms when I signed up which are now not allowing me to get a refund. I feel like I’ve been tricked, which is exactly what they want to do. They probably get most their money from messed up signups, difficulty on the customer to unsubscribed since it’s not like any other app, and relying on the customer not to fight it and lose $90, keep quiet, or then throw back some confusing terms and conditions back in your face to refuse you a refund. It seems like they actually send you to a webpage but inside of the app for the free trial (so it looks like other app free trials) but it doesn’t cancel when you delete the app, and it also doesn’t show up in your App Store subscription list so it looks like you won’t be charged. THIS SUBSCRIPTION IS NOT THROUGH THE APPLE APP STORE. I was charged almost $90 for a two month subscription! It wasn’t even worth the $1 free trial. I’ve seen free apps that are better. I was expecting so much more. I may as well have hired a personal consultant for this price. I tried contacting customer service. Yes, they did get back to me, however they would not give me a refund. I was so excited to start something in the new year to get ready for my wedding and get in shape but this app was a ripoff..Version: 2.4.3
✓ THEY WONT LET ME CANCEL MY SUBSCRIPTIONDO NOT GET THIS APP: its a total scam they will steal your money. after i subscribed i realized i hated the app and i didn’t want to pay for the $87 every two months so i immediately tried to cancel my subscription and no matter how many times i try i cant do it and i’ve emailed them so many times and it’s the same auto generated message each time telling me to follow certain steps but the steps don’t work cuz they make you put in your email and they’re supposed to send you an email letting you cancel but i never get the email and they won’t cancel my subscription and i literally have to shut my card off to avoid being charged since they will not let me cancel. i hate this app. it’s a scam. not even worth 1 star..Version: 2.2.3
✓ DO NOT SIGN UP FOR THISDo not sign up for any kind of trial with this app. They do not advertise that once your trial ends you will be charged over $90. This is absolutely ridiculous. No matter what services they might provide it’s still an app and you’re going to be charged a bunch of money only for 2 months of service. I tried to reach out to some sort of customer service representative to explain I didn’t have $90 to spend on an app during a pandemic but all I got was an automated response. A trash app made to scam people. Do not download..Version: 2.3.11
✓ Crap crap and more CRAP!The app gives you a one week trial. After that one week, they charge you OVER $80. I tried to get a refund, as I was only 30 minutes late to cancelling the automatic charge, and I was met with a ridiculous email. This is all during a global pandemic, where most of us can’t afford anything, let alone $80 for a crap walking app. They refused to refund me. Worst app I’ve ever donated, and the instructions on the app aren’t even clear. Please don’t subscribe to them. All they do is take money from people who need it.Version: 2.2.3
✓ TreadmillIt’s a great app but when I do the short walks I like to do some on my treadmill and it doesn’t calculate anything because it’s always only doing it based on gps and it looks like I’m not moving it would be great if the walk workouts had the options for outdoor walk and indoor walk and base it on the steps not gps..Version: 2.1.2
✓ RIP off - do not downloadIf I could say zero stars I would!! This app is useless and they also do not tell you the Terms until you download and install and look for the fine print. You cannot cancel via apple subscriptions. It is also ridiculously expensive! Like many other reviews I tried to cancel as soon as I saw the price and functionality. I followed the instructions and also emailed them a week before. They still took the $86.99 USD no less for only 2 months. Then miraculously the cancel process worked from the app. Do not download. Despite at least 20 emails to their support, they cannot and will not see the logic and apparently it’s my fault that their process failed. They did not respond to my original email a week before trying to cancel. Haha, I tried to use the nickname ‘unhappy’ and it’s already taken. I wonder why!!.Version: 2.2.3
✓ This app is a scamI was charged unlawfully. The amount is in US$ and they withdraw from your PayPal account without consent. Apple should void this app and the developers.Version: 2.3.9
✓ App don’t register your walksI walk daily and on my last day, it would clean up my previous walks like I did nothing or it would not register my daily walk! Don’t use the app!.Version: 2.2.4
✓ Total SCAM!They charged me $86 a few days after the subscription. I requested a cancellation of my subscription the same day I purchased it, it turns out, it didn’t cancel my subscription because I needed to confirm my cancellation TWICE! Now, it’s not only charged the card I used, it also took money from my credit card I have on my Apple Pay. INSANE! Don’t pay!.Version: 2.3.11
✓ Some features neededUpdate: The app is working for me but I have two more requests that may have been mentioned in other reviews. My husband and I went to the gym to get out of the heat but I didn’t have my phone and couldn’t log the workout. We ended up leaving because I didn’t want to do the workout twice just to log it and unlock tomorrow’s workout. First, the ability to log a workout after the fact if you forget your phone or don’t have it to log the workout during your walk. Second, an Apple Watch capability to make up for not having the phone in hand during any given workout. Original Review: “I just used this app for the first time and I already love it. I haven’t read all of the reviews so, forgive me if this has been mentioned before. I like that I was able to turn on GPS and track my walk but there’s no obvious place to go back and look at my route and details after everything has been closed out. I’ve looked all over the app and can’t find a way to go back so, if that’s not currently a feature please add it. If this is a feature please make it more obvious.”.Version: 1.2.2
✓ EnjoyableI’m liking this app a lot. Easy to get motivated and stick to a plan. Slightly overpriced.Version: 2.3.4
✓ Not worth it at allIt’s not that good at all and it really isn’t worth $128 at all and also takes money from your account with you even know. And didn’t even have the app downloaded. When you ask to be refunded they will not do that at all. Really disappointed and quite frankly fed up with all. Disgraceful!.Version: 2.3.10
✓ UselessI got sucked into something that looked half decent, it asked my information then proceeded to stop me at a paywall where they try and lure you into a 6month payment option by breaking it down to weekly and making it seem really cheap..Version: 2.1.2
✓ Just terribleThe plan is pointless. I’ve never seen such a lame app - and $9.99 A WEEK. I wish apple would deal with this crap - they must realise that people are being conned and I should have listened to all the 1* in the reviews. I’ve also no doubt that now they have my email and I’ve had to sign their policy I will get endless spam as well... Just terrible, and disappointing..Version: 1.5
✓ Don’t botherWaste of money...don’t bother... just keeps referring you to the health app🤬.Version: 1.2.3
✓ Do not use this appThey stole 121.00 out of my account every two months and make impossible to cancel. When I sent them screenshots of my technical error making it impossible to cancel out of buying this app they were not interested. As a result I had to go without food for two weeks because they took all of my Money!!!!!!!!!!.Version: 2.5.0
✓ BUYER BEWARE FRAUD ALERTCharged $120AU without warning or authorization from my pay. Will be reporting to fair trading as this is a clear case of fraud and I won’t be stopping until my money is refunded..Version: 2.3.8
✓ Walk away - scammer warningI read another review saying they had paid for the trial, then cancelled the same day but then got billed for the full membership a week later. I decided to take a chance and lo and behold, exact same experience. I cancelled through the app store, then received the “we’re sorry to see you go!” confirmation email but still got billed $30 a week later. This “company” is obviously a bunch of scammers just trying to steal your money. Don’t give them the benefit of the doubt like I did. Just walk away. Now to go call my credit card company to set up a dispute.....Version: 2.4.3
✓ SCAM DO NOT DOWNLOAD THIS APPYou get three DAYS of free trial which let’s face it isn’t very visible and easily miss the insane amount of money for only two months is more expensive than a gym membership where you actually get help and support. Canceling this is an absolute mission I tried to cancel like every other subscription through my iTunes account and BAM another two months taken out of my account. Don’t even try to get a refund from these fools it’s impossible. Save yourself the pain and just don’t do it. Absolute scam!.Version: 2.4.3
✓ I’m afraid I don’t love it.Beginner program—you walk for weeks and weeks and weeks and rarely make it past a 20-minute walk. Next level up: Intermediate: you go from an 11-minute walk on Days 1 and 2, nothing on Day 3, and then weeks and weeks and weeks of roughly 42-47 minute walks. It’s a bit of a leap. There doesn’t really seem to be any progression within either of the first two levels. On one, you stay stuck on approximately 20 minutes forever, and on the next, you jump from 11 to 42+ minute walks in a matter of two days, then stay there. I would have privately shared this feedback with the developer, but I was unable to find a method to contact within the app. I did receive a “Do You Like This App?” prompt before I had time to really evaluate, though..Version: 2.0.1
✓ Ripped off big timeSigned up for a cheap trial via an online ad which said it would email me a personalised plan for how much I needed to walk to lose weight. Never received the email of plan. Tried to log into the app with the details of my new account but it only gave me the options of logging in with Facebook or google neither of which were linked to the new account I set up. I tried to sign in on their website but you cannot. I then received a bill for $86 three days later having not been able to log in to cancel. I am beyond upset and feel quite sick. This is a lot of money for me especially given the times we are living in now. I have emailed explaining the situation but they have refused a refund. $86 for something I have never been able to use and still continue not to be able to use. My email asking how to log in has been ignored. Really upset - all I want is a refund for a service I have been tricked into signing up for and never been able to use..Version: 2.2.4
✓ Have to Pay to Walk? RidiculousUnfortunately there is nothing on this app to share. Not willing to pay..Version: 2.2.2
✓ So far so goodLove the user face and the warm up and warm down videos! I do wish that there was an option to extend you walk if you want to do a bit extra or are not quite home yet..Version: 2.2.3
✓ Watch outI downloaded this app, then was charged for months of payment, after 30 days. I contacted support and couldn’t get a response. It’s VERY expensive.Version: 2.4.4
✓ Hard sell for money before you even use itEven though app is “free”, there is a hard sell for money before you can even begin using the app the first time. When you start a walk, by default it turns off any music or audiobook you have playing. You can turn that “feature” off, but it still turns off my audiobook and plays Apple Music instead. Very little value and metrics are not to be believed. I entered 20lb weight loss and it said I could accomplish that by walking 10 minutes a day for only 36 days. Right. Overall, other apps are much more useful for less money. Avoid..Version: 2.2.1
✓ Do not install!I downloaded the app for $1.00, deleted it because I didn’t like it.... and then received a $115.00 tab on my credit card from them and I can’t manage my subscriptions on apple, and my credit card company won’t fix it because I agreed to the $1.00 charge. Where is the sense here? This app kinda stinks, but that’s not the point- the point is I work for minimum wage and this app just stole 10 hours of work from me when I don’t even want/have the app. I do not have $115.00 just kicking around. I am extremely frustrated with this app. So misleading. Honestly I wish I could give this app a no star rating..Version: 2.4
✓ Decent but Pared Apps Do it DirtyThis is really no better than your built in walking app. It shows you some nice routs to try which might be nice but because all the other apps have hidden fees (and Im sure this one does too) it makes the pared experience totally not worth it. I like the idea of tracking all my health progress in one communicating family of apps but when you want me to pay 10+ a month each then thats a no go..Version: 2.3.6
✓ SCAM STEALS MONEYI cancelled my subscription during the trial period and they still deducted over $100 from my account.Version: 2.3.11
✓ Do not even consider thisI simply looked at this app online quite a few days ago. No where did it say that I could see, that it was going to charge me for looking at the app by downloading it. I did, big mistake bc I decided it wasn’t the app for me but yet they charged me days later for a trial AND the subscription fee. By then I had deleted it off my phone but still got charged. They have no phone number to call them only an email they send a standard response and basic telling me I have to take pictures of it not working(when I never even tried it-not going to commit to something I wasn’t interested in). They basically give you no choice whether you want this app or not they just bill you, then if you ask them to take it off they tell you that you have to provide pictures that it’s not working. All bcz I decided I wanted to see what the app was about, like I’ve done to other apps but never got charged. Go to their Facebook page, I’m not the only one who has this issue..Version: 2.3.10
🙂 Walking Tracker by GetFit Positive Reviews
Walking Tracker by GetFit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Walking Tracker by GetFit.
⛔ Walking Tracker by GetFit Problems
