- 90.2LEGITIMACY SCORE
- 90.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Diet & Meal Planner by GetFit App Complaints & User Negative Comments 2024
Diet & Meal Planner by GetFit app received 123 complaints, negative comments and reviews by users. Have you ever had a bad experience using Diet & Meal Planner by GetFit? Can you share your negative thoughts about diet & meal planner by getfit?
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Diet & Meal Planner by GetFit for Negative User Reviews
✓ Free Trial....not so muchLike some many other reviewers, I had the same issue with the free trial. I was charged for a full month with only having 2 days trial (also make sure you don’t use your apple login in to manage your subscription settings....this app requires you to unsubscribe through the app....apple subscription won’t cut it. I contacted Customer service to request a refund and nothing has been resolved..Version: 2.9.19
✓ RefundI like this app but it said it will tame $2 a week and instead it took $100 for a whole year, I’d really like my money back urgently.Version: 2.9.2
✓ The idea is good, app needs improvingJust started the free 3 day trial, entered my details for my height, current weight and desired weight then when I clicked next, it told me my recommended daily calorie intake should be almost 3000 calories to lose weight (I am 12.5 stone and 5ft 3 so this is definitely wrong). I then went to my profile to find that it for some reason had said I’d input my weight as double what I actually was so no wonder it was telling me to eat almost 3000 calories. I thought I must have done this wrong so I clicked to start the whole thing again, double checked my data I had input, clicked next but I still got the same results. Once this is fixed and the recommendations are more accurate then this app would be great. Seen other reviews to say this is a ‘scam’ because it asks you to subscribe, it is not a scam. You are offered a 3 day free trial which you can cancel before you are charged anything (for iPhones anyway). Just google how to cancel a subscription before you start labelling apps as scams..Version: 1.2.1
✓ 👎🏻👎🏻👎🏻Downloaded it then figured out it cost money.Version: 2.8.9
✓ It’s okayQuite annoyed that you have to pay I understand that they need to make a living but it’s annoying that you can’t calorie count if you don’t have any money this app would of probably been quite clear I imagined but some people will be quite greedy. They also make you think that it won’t cost you anything as they ask you to put your details in then they say you have to pay which wastes your time..Version: 2.7
✓ BE CAREFUL THEY WILL TAKE YOUR MONEYI registered for a free trial, I tried to use it one time and I decided it wasn’t for me and cancelled and deleted the app. They somehow still charged me $89 which I emailed and said I cancelled and deleted my account and they refused to refund me. Be careful it’s not worth it it’s a trap that’s why they advertise so heavy on social media..Version: 2.9.16
✓ Unsubscribe pleaseHad to sign up to the subscription in order to even see how the app works. Unfortunately it’s not quite what I’m liking for. I signed up for the 3 day free trial but now you have my payment in for and I cannot easily find the unsubscribe option. Please help. I don’t think this app is for me now but it looks well set up and if I was in that season I’d be more interested..Version: 1.0.3
✓ Cancellation faultThe service I got from this app was horrible. The day I got the app and subscribed for a $1 trial I cancelled roughly 20 minutes later as I worked out it wasn’t for me. So I went through the cancellation process but then at the end of my trial week I was charged $125 to my account and apparently the cancellation did work properly and as a result I kindly emailed them to see what could be done as I haven’t used the app since I first downloaded it and they are refusing even a partial refund and I have not used the app once and I cancelled it.Version: 2.9.1
✓ No free trialDescription of app offers a free trial, however this is not an option when you get to payment options. I’d be happy to pay for it but only once I’ve tried it to see if it’s worth the money..Version: 2.9.1
✓ Just downloadedStill learning, like it so far.Version: 2.9.1
✓ ScamUPDATE: I reached out to them again since they commented on this review saying to do so, but they didn’t even respond! I agree with a lot of other people on here! They took my money. I cancelled the free subscription because this app was useless to me, but somehow the subscription stayed and they took my money & wouldn’t even give me a refund. I kept unsubscribing to make sure it wouldn’t charge me again, but somehow it only showed once on their end. $100 wasted, still don’t use this app even though I have a subscription, useless! Don’t download this app!.Version: 3.0.2
✓ Not entirely happyFood options and concept great. App has bug it won’t keep my daily logs so I’m unable to actually track anything. I’ve basically purchased a cook book.....Version: 2.6.3
✓ ConfusedI downloaded it and it was great but no there an add on the second day telling me to pay $16 a month and I can’t get rid of it. There are no X buttons and I think this is a scam for a one day free trial. If anyone could give me help in how I could possibly fix this, please do🧡.Version: 2.7.2
✓ Could be a five star app but is not vegan friendly.My main issue with the app is they presume everyone eats meat. While when you create your own meal you have the option to select tofu as your protein. (Vegans don't have tofu for protein every meal, there is a huge variety of things that contain protein and are vegan) I feel the app would be four stars if when you add in your height, weight, how much you exercise, you should also add your dietary requirements eg vegan or gluten intolerant so the first meal they suggest is not food you can't eat..Version: 1.2.1
✓ Not free,Wouldn’t mind if there were ads, or even features that are premium. It worked for a few hours now I can’t do anything as it wants me to pay - and I can’t even pay for it because it won’t let me do that. I click on both the payment options and nothing happens. Was really enjoying it until then..Version: 2.6.2
✓ Peachie meAlthough it’s harder to get around, like trying to find out weight update and all carbs fat etc are in gr. On products and you put in ounce and I can find where to put it grams,.Version: 2.9.16
✓ Very UnsatisfiedI wish I could give this app zero stars. I NEVER write reviews but my experience with this app and their customer service was despicable. I signed up for a week trial and after using the app for a couple days decided it was not what I was looking for as it did not have food options or flexibility that I liked. After about 3 days I unsubscribed and deleted the app. Or so I thought. I got an email on the last day of my trial saying I had been charged $86 for a 2 month membership. I contacted the support and explained that I cancelled and questioned why I got charged and they sent me an automated reply sending me a link to unsubscribe and telling me that there was no way for them to manage my account. I emailed back and requested that I be refunded as my subscription should have been cancelled before I was charged. I continue to get automated replies. I have been emailing them for at least an hour now and every single one I send I get an automated reply in return. The customer service is horrible. They have no number listed for me to call. And I have attempted to redownload the app and log in to manage my account and I cannot even do that. Every time I try it wants me to put in my card information and sign in again. DO NOT waste your money on this app. They should consider getting better customer service..Version: 2.9.1
✓ ANSOLUTE SCAM DO NOT BUYThe app offers you a free trial, but they don’t tell you that once the free trial ends they charge nearly $90 per month! The app doesn’t show up in your subscriptions so you don’t even know you are subscribed, and there is no bill sent or display of this figure before they charge the money to the account. It’s a rubbish app that isn’t worth a fraction of the ridiculous price that they fraudulently charge your account. It’s a complete scam. DO NOT GET THIS APP..Version: 2.9.16
✓ Absolute Scam!! Do not Sign Up!Do not sign up for this app!! They’ll give you wrong information when you sign up and then charge you ridiculous amounts without letting you know! I’ve emailed them and got the most dismissive response ever and they’ll not gonna refund me!! Absolute scam this app is! Worst experience I’ve ever had! Even now here I’m getting a ridiculous response, they don’t recognise that I’ve already emailed them!! You are not fit to run a business!.Version: 2.9.16
✓ WORST Service everI would give less than one star if I could. I downloaded this app to help plan my meals as I had a lot of free time on my hands during quarantine but had to go back to work shortly thereafter (since businesses are starting to reopen after covid). I meant to cancel the subscription since I didn't use the app even once but was charged fully. Contacted them the same day to get a refund since I wasn't going to be using the service and the refused. I've gone back and forth with them for months and they're so wholly unhelpful. Absolute garbage.Version: 2.9.3
✓ Its okayIts okay! The recipes are not well written, ie missing steps, missing ingredients that are in the list but are not told what to do with them. Another thing that is frustrating is when I swap out a meal it doesn’t update the shopping list to the new meal selected for the week so I tend to miss some things. Probably will be cancelling.Version: 2.9.16
✓ Scam for moneyAvoid or be careful. Downloaded to see what’s the app like, didn’t like it so deleted it the same day, later got charged 86£ for a 2 month subscription I haven’t signed up for. Asked Customer support why am I being charged for an app I don’t use or own, but got very scripted responses, only after several emails a week later they cancelled my subscription I never applied for. However, still refuse to refund and are now not even responding. Absolute scam for money. Also I’ve contacted the customer support already and you ignored me. So what will me “dropping another message” do?.Version: 2.10.0
✓ Not suitable for vegans wanting proteinI got this app and purchased the 6 month subscription because I thought it would really help with making a meal plan. However once I purchased it, I noticed the vegan meals lack any protein options and are unsuitable for anyone who exercises regularly. Even the intermittent fasting and exercise options are unsuitable for a vegan. Not to mention the the recipes lack clear instructions, the pictures don't match it the recipe at all, and the flavour is lacking..Version: 2.9.19
✓ Looks is all that is thereLooks nice, works like crap. Can’t scan foods. You get very little for your money. MyFitnessPal free version does way way more..Version: 2.9.1
✓ BEWARE!! SCAMI tried canceling before my 7 day trial only to discover that they had ALREADY charged me $120 Canadian. When I reached out to them about getting a refund because I found the meal plan very plain and not for me, they basically ignored me and said I didn’t qualify for a refund. I tried emailing again several times with no answer. They just charge your visa and then disappear. I am savage with the company..Version: 2.9.19
✓ This app is okay.I liked the way you could get custom meal plans but I was disappointed when I chose a meal it wasn’t on my plan even though I chose the option to search for meals in my plan. I don’t like the fact you cannot record steps or even have it integrated with Apple Health. There is a walking app, for which I bought for a month thinking it would integrate but it doesn’t. That was a complete waste of 9.99. And of course there is no way to request a refund. I also don’t drink 8 ounce bottles of water. I think I can speak for many; bottled water is mostly purchased in 12 or 16.9 oz, the 8 oz is usually consumed by kids. Sooo, my water intake is always off. After my one month of this one, I will discontinue. I just hope I don’t have the problems that many reviewers have had with cancelation..Version: 2.9.6
✓ Almost PerfectI loved this app bcos it was a meal planner too, but several things drove me crazy. First: The Weekly Shopping List did not list everything I needed, so I had to go into each recipe to find out what I needed. Second: I could change the Serving size, but it did not change the recipe measurements which did not work as I have a family to feed. Third recipe measurements were in odd ounces, so it was hard to covert to cups. Lastly, the recipes were a bit off, like the pancake recipes were a complete disaster without baking soda/ powder to help it rise. Idk if I was using the app wrong or what, but it drove me crazy trying to figure it out..Version: 2.9.6
✓ 😭This app looked nice so I downloaded it. But when you start ur weight hight and stuff it feels like u can loose weight but what bothers me is that when u finish fling all the details you have to pay which i am sad about 😢.Version: 2.5.2
✓ This app has the potential to make you fatter. (Seriously)Initially loved it, but there’s a bug that causes the food you’ve entered for the day to randomly disappear (therefore inaccurately representing the number of calories taken in) I’ll enter in a lunch meal and snack, then later for dinner I’ll check to see how many calories I have left and the value is incorrect. The interface shows the user how many calories left for that day. But then when I click on a meal I’m like “where are the 3 hard boiled eggs I’ve added (twice now)” - or I’ll be like “There’s no way I have 1100 kcals left at 730p and I’ve eaten 3 meals”. After the third day it was frustrating... adding meal items 3 and 4 times. I need to trust what the software is doing. It is too difficult to add a meal on the fly. For instance: I prepare my own salad and it may have different ingredients (and quantities) every day I prepare it (therefore I can’t save it as a recipe). I have to add each part of the salad as a food item under that specific meal. Which wouldn’t be the problem, except for the fact that items will randomly disappear. It may be the next time I open it, it could be 3 hours after. It’s inconsistent and frustrating. Great concept, free apps have ironed all of this out. Had I not been paying attention, I would have been eating extra calories a day because the app drops what I had been logging..Version: 2.9.8
✓ SCAMMERS!!My name is Yeny I saw this app and once I used it,I didn't like it, I couldn't handle it and I didn't understand it. Then I left as it as many of the apps I use, three days ago my surprise was that they made me an automatic charge of 120 AUD, which is too exaggerated for an app. I been Try to communicate with them, I have sent them emails and no one has responded. I am feeling completely scammed with this company. 120 aud it’s a lot of money for something that I never used..Version: 2.9.19
✓ DO NOT PURCHASEThis is a total scam!! They don’t go through apple it’s a credit card charge so when I thought I had cancelled my subscription they charged me $121 to my credit card without any notice!! Absolutely ridiculous without any permission. When asked for refund I have no reply just a load of automated emails and there is no other way of contacting anyone. This is ridiculous. I repeat DO NOT GET THIS APP!.Version: 2.11
✓ Needs more flexibilitySo far I've been enjoying some of the features on this app, but it's frustrating that there isn't a way to change the units or set specific goals for macros. I'm used to counting in grams, so the system with ounces is hard to get used to. Also, the barcode scanner is very finicky and doesn't recognize too many products. Overall, it's hard to make changes in this app including editing your food preferences and switching diet plans..Version: 2.9
✓ Overpriced, Awful & Utterly UselessSigned up to the 7 day trial of this app however after three days I decided to cancel my subscription as I found the app to have a poor interface as well as the actual diets and workout plans to be completely useless. Despite having cancelled I was still charged £80+ for a two month subscription of which I am refused a refund of even after contacting their support. I was met with completely dismissive and scripted responses. The diet plans consisted of simple and bland recipes of which even in my short time of using I found to be repetitive. The measurements were inaccurate as after preparing the meal the portions and weight would not match the description. The workout plans were ineffective and poorly instructed. Complete waste of money. Complete daylight robbery in terms of value for money compared to hundreds of other apps out there..Version: 2.11
✓ It’s a scamPlease return my money you have took 114 dollars from me even though I have not subscribed but only requested the trial version..Version: 2.9.19
✓ Get charged after cancellationFirst this App don’t go with Apple subscription, so you can’t cancel it by app. Second canceled through their website but still got charged 121CAD....121CAD /month??? Srsly I need explanation..Version: 2.9
✓ Needs some improvementsHello, i like this app and the fact that it gives insight into calories, carbs, fats, etc. and has different meals and meal plans that you can choose from, but I have some complaints. Here are the things I think can be improved, especially with the meal plans: 1. The shopping list and meal lists. I think that you should be able to adjust/plan your meals a week in advance, and get a shopping list a week in advance. Also, as a picky eater, i appreciate the fact that you can pick out foods you dont like to avoid meals with those foods. However, instead of completely disregarding meals with one or 2 ingredients you dont like, there should be an option to let you cook without the ingredient or give alternative ingredients. Also, it should let you rate the meals that you try, with a like or dislike so youre not recommended them again. Also, maybe give the option for your own recipes to be included in the meal plan. 2. Again with the meals. I think in addition to carbs, fats, etc., i think there should be additional options for meal settings. Low sugar, low sodium, low starch, more dairy, etc. i also think that these levels should be tracked, because right now although you can go in and see them manually, your weekly/daily stats of sodium etc. are not logged or recorded. Again, i really like this app but think it could use some improvements. Hopefully the developers can incorporate some of my sugguestions here. Thanks!.Version: 3.0.5
✓ It’s not freeIt should literally just cost money to download the app because none of it is free. Really disappointing.Version: 2.8.5
✓ Help won’t allow me to unsubscribeWon’t allow me to unsubscribe before the 7 day trail runs out, it’s not showing up in my subscription on Apple ID, emailing the customer service and they’re not unsubscribing me from the service. I need help!!!.Version: 2.9.20
✓ ConfusedFirst complaint, half the recipes don’t even have units of measurement except for a 1 or 2. 1 almond flour? 1 butter? 1 what??? 2nd, I added a grilled chicken breast and it told me that’s unhealthy, packed with trans fat and sugar and that I should avoid it. I choose several different chicken variations and they all said the same thing. To my surprise, fried chicken was listed as healthier than the grilled chicken. I did not chose the vegan option or even the vegetarian option so I’m confused as how a plain grilled chicken breast can be so terrible for my health??? I’m not too sure that the majority of the recipes provided for the keto option are actually keto however they are definitely healthier options and are helping me to consume different foods I wouldn’t necessarily eat so we’ll see what happens. Overall, kind of wish I hadn’t both 3 months of this app but I’m here for it for now..Version: 2.8.7
✓ Scam!!This app was advertised everywhere, and from the look it was alright. But I didn’t like it. Now I can’t unsubscribe, it just keep saying that something went wrong, it also took a lot of money, and because of that I will be going to my bank and anywhere I would need to. I tried to contact them. No reply or anything. I want my money back, and stop stealing from people with your useless app! It didn’t say anywhere that I will have to pay almost a hundred dollars, you just took it out of my bank account!!! People be careful don’t get this app!!! Half of the reviews are probably fake....Version: 2.9.16
✓ This app is just not quite there yetI like the recipes and that I can now swap the meals out but the app has a lot of glitches and I find I have re-add a lot of my foods. Also some days I can have “two lunches” which I’m fine with but I can’t adjust my other days to have accommodate. The marketing suggests that they repeat food items so I don’t have to buy a million things from the grocery store but that’s not the case. Every meal every day is way different than the next. It’d be very difficult for the average on-the-good mid-low income person to accommodate for unfortunately. There are things I really like but for now there are apps that don’t cost as much that also don’t have glitches and may be cheaper. For now I’d advice you to save your money..Version: 2.6.6
✓ *Do not* subscribe! You cannot cancel!!I signed up to the app on the free 7 day trial a week ago and I am trying to cancel the subscription now “it’s cancel anytime” but every time I try and cancel my subscription I get an error message. This is on top of the mysterious 0.79p the app has already taken out of my account. It’s a huge scam! Don’t get stuck like me, there is absolutely no way for me to cancel!!!.Version: 3.0.2
✓ Free trial cost me almost $200I wish I could give zero stars!!! I have canceled more than once. I never used the app because I decided I didn’t like it the day after getting it and canceled then (during the free trial). I have been billed twice since then. I emailed to understand why months later I was still getting billed. They respond with a auto generated reply and stated I didn’t cancel. The first time I didn’t think to screenshot my cancellation but now I wish I would have. They stated they will not issue a refund. I’ve had to get a stop payment and put a block on my bank account because this company is unwilling to reverse the charges and continue to bill me. Horrible app please don’t waste your time and please don’t give them access to your bank account..Version: 2.9.20
✓ Scamming, horrible DO NOT Download!!I downloaded this app and also selected the advertised trial online. I had no issues loading the app, and purchased the $13 monthly subscription, so I thought trial would override. Nope. I was charged $114 onto my credit card for the free trial, which customer service will not reverse as per emails with them. This company will steal your money, and make no effort to help their loyal customers. I used to use this app religiously, but clearly they do not care for their users and will make everything more difficult, even during covid-19 times. EDIT: They refunded me after I wrote this review. So thanks..Version: 2.9.20
✓ Not worth itYou need to pay at the start or you can’t use the app, not really worth it unless you want to pay.Version: 2.8.9
✓ 🥺I really like this app but everytime after closing and re-opening the app all my eating details gone and deleted. Why is that happening??.Version: 2.8.1
✓ Over ChargedThere was suppose to be a promo for 32.99 for 3 months , a few days later , I got charged an additional 119.00. It hasn't even been three months, I cancelled my subscription and got charged ANOTHER 119.00$ CAD. I’ve emailed several times and have gotten absolutely no response. Very poor customer service, do not recommend. I’m seriously mad that I didn’t read the reviews beforehand. This has happened to so many people! Do not buy this app. Even with the “ free trial” once u put in your credit card information, they’ll charge u over 100$ CAD the following days..Version: 2.9.11
✓ MehThis app is great so far but u have to pay which I don’t like cuz I’m not allowed apps u must pay for. If it was completely and utterly free it may get 5 ⭐️ stars ⭐️.Version: 2.5.2
✓ App doesn’t work properly. Waste of money.Whenever I fill in my daily calorie intake for the day, the app randomly changes what I’ve put in (for example: for breakfast I’ll put approx. 200 calories, and then when I go back to check my overall calories for the week my calories will be changed to a random number like 3000 ?!) making everything pointless and a waste of time. On top of that for the past week now the app has completely frozen on me so I can’t use it at all. Apple won’t issue me a refund. What a waste of £30..Version: 2.9.1
✓ It’s okayIf you don’t have money to subscribe it won’t let you look through the app most of the time. I’ve had it for about almost a month and sometimes it lets me look through.. but most of the time it won’t let me and it just stays on the subscription screen. I can’t exit out of it or anything. I’ve tried closing and opening the app again, multiple times, but nothing works. I don’t have money to subscribe and I want to be on a better diet but I can’t get ideas because I can’t see what the app has to offer..Version: 2.5.2
✓ Easy to use, good recipes.Could do with a way to choose Favourite recipes or delete ones you would could not use. I have salicylate and histamine allergies so trawling through recipes with unsuitable ingredients can be time consuming..Version: 2.6.3
✓ Ok if you’re singleThe recipes are very cumbersome to double and quadruple for cooking for a family. I have very adventurous eaters who were more than willing to try out the new recipes with me. When I got the weekly shopping list I had to go into each recipe and figure out the quantities I would need for each item. Took forever. Plus translating .03oz of cumin. Really?! So not user friendly and I am very comfortable in the kitchen. Also- the pictures don’t match the item you are cooking so it adds an additional layer of uncertainty when you’re looking at an image and your food looks nothing like that. Took me a few days to realize what that was all about. Overall: The recipes were pretty flavorful but way too much work to execute. I won’t be renewing my subscription..Version: 2.9.6
✓ Bad softwareThe idea is good and easy to use, very convenient when it works. But the app has problems. First I noticed the calories I had entered for custom days would just erroneously increase to stupid amounts that I had to repeatedly corrected, like starting at 800 Calories and then two days later the same item changes itself to 458,643 calories or something ridiculous. Some days the app doesn’t even open at all. I try emailing support and they say my email doesn’t have an account when it does and they don’t get back to me after that.Version: 2.9.19
✓ Not happy.I wish I had signed up for the trial before actually spending the money on the 6 month plan. I tried to cancel the membership the second day and learned they “couldn’t process my request “. It would be great if you could get some idea of what the plan is about before actually paying. I would normally not pay for an app without see it first....so shame on me. And, since joining I have been receiving tons of junk email I didn’t request. So, in that case, Shame on you! I definitely would not recommend this to anyone!.Version: 2.6.3
✓ Be prepared for headaches trying to unsubscribe, just get Cronometer or LoseIt.Have been charged a total of $240 for a subscription I actually tried dozens of times to cancel before my trial even ended. Haven’t touched this app since reaching out to them to cancel it, because honestly you can find a dozen better calorie counting apps for free like Cronometer or Lose it. If you sign up be prepared to attempt to unsubscribe many times only to be told that your email wasn’t found, and you will just have absolutely no way to get out of being charged for the service. Extremely unprofessional customer service, and have reached out without response. I am probably going to have to file my credit card as lost at this point..Version: 2.9.12
✓ ScamI had the same problem as one of the reviewers. I was credited $86 for a 2-month subscription I had no idea about. They charged me twice. When I went to manage my subscriptions, it said I had no active subscriptions so I couldn’t unsubscribe. They don’t have a number and they don’t reply to your email. DO NOT GIVE THIS APP YOUR MONEY. Update: They said there was no way to charge you without your permission but they don’t have a 2-month option as a plan. Therefore, they do charge your account without your consent. I was charged 4 times in total. I had to order a new card so they would stop charging me..Version: 2.9.2
✓ Don’t waste your moneyThe concept, functioning and layout of this app are really, really good. However the content (the part you are paying for is awful). I selected the vegetarian plan and got suggested meals with chicken and turkey in which wasn’t very helpful. The meals for lunch and dinner were also exactly the same and so there are barely any recipes at all when you think about it. Then the recipes themselves are super basic and very unoriginal. I kid you not, one of the options for dinner is “scrambled eggs with cheese” (which comes with a picture of a fried egg but that’s a separate issues) and then the majority of the other recipes are just leaves with cheese. Yes I’m vegetarian but that doesn’t mean I want to eat salad 3x a day. It’s a real shame because the app itself is great but the recipes are actually shocking. Cancelling my subscription immediately..Version: 2.9.1
✓ Hidden CostsI got this app and at first I really liked the features. I could scan my food and it would tell me how good it was for me and it helps track my calories, however as soon as I tried to update my weight it hit me with hidden costs. I understood having to pay for a meal plan, I could see that off the bat- but to use a basic function like tracking my weight loss, that was upsetting. Ive been using this app for two whole days. I feel really betrayed..Version: 2.9.13
✓ DodgyThey con you in with a 3 day trail that is easy to unsubscribe from if you don’t like it, but there is no where to unsubscribe on their app..Version: 1.1
✓ Unable to sunsubscribeLike other users have said, this looks like a really well set up and impressive app. I am currently prepaid to another fitness app and was just exploring what else is available. I’m very interested in this app but not yet! I cannot see where to unsubscribe in the app. Please help me now and others users by making it easier..Version: 2.5
✓ SCAMMING DOGS!!They took $130 from my account without permission!!!!!!!!!!! They will do the same to you. Be warned!!! All their 5 star reviews are fake!!!!!!!!!!!!!!!!! Scummy dogs won’t even refund the money that’s how bad they are! They know well and truly that I didn’t approve of the money being taken out of my account!!!.Version: 2.9.2
✓ Scammed out of $600I downloaded this app for a $1 trial and after seeing what the app was about I realised it wasn’t what I was after so I cancelled on the same day. I was then charged $120 so I contacted their customer service who have said I mustn’t of cancelled because “there’s no way the charge would be processed”. I checked my getfit account and it said I had no active subscriptions so I have no clue how it wasn’t cancelled... I was frustrated but thought ‘oh well, I’ll just try and cancel again and accept the loss’... NOPE I then got charged for ANOTHER renewal!?? I have now been charged several times (over $600!!!!!) for an app that I DON’T EVEN HAVE ACCESS TO!? I have cancelled again today with hopes that I don’t lose any more money. If you’re going to scam people out of money, at least give them a product/app access in return..Version: 3.0
✓ Not workingI have internet connection but it’s said you don’t have internet connection!.Version: 2.9.1
✓ Don’t get this app, they will steal your moneyI tried the app but decided to go for another one , cancelled my subscription but they took £70 for 2 months from my account anyway . No help from customer service at. My 2 children have had to go without lunches because of this !! I hope they are proud of them selfs Just got an email Dear Donnamarie, GetFit Apps responded to your review of Calorie Counter by GetFit GetFit Apps "Hi, thank you for sharing your experience. It makes us sad. What makes me sad is you stealing my money and my childrens money !!!!!.Version: 2.9.2
✓ The worse experienceThe same experience as I had with the other app "Get Fit : Diet". I have tried the app for few days and then I pushed the "Restore purchase" but the button does not work. I stopped the subscription and send an email to the developer. The don't even want to help me because it's better to keep my money than offering you a good experience..Version: 1.2.4
✓ AVOID: Uninspiring and a waste of moneyUsing the app for the trial period, I found it uninspiring and repetitive. Tried to cancel on the final day of my trial only for the full subscription to be deducted from my account regardless. The support team disregarding this, and happy to continue to take my money. This turns out to be another new app happy to cheap people out of their money. I would advise anyone thinking this app is taking a fresh approach to getting healthy to avoid..Version: 2.9.19
✓ SCAM!! Do not use!!They get your card details, charge you $1.60 then before you know it they have cleaned out your bank account!!!.Version: 2.9.1
✓ Look it’s great but...The app is really glitchy, it changes the amount of food I’ve eaten and sometimes forgets to add a meal entirely. At first I thought it was just me, but it keeps on doing it over and over again. Also the meal calories don’t add up to the calorie intake. So my meals are suggesting that I eat more while the intake is suggesting less. It’s confusing. If they fix this I’ll be fine using the app again but for now I’m just gonna have to do it manually again because of how annoying these glitches are.Version: 2.9.16
✓ ConfusedI saw your advertising on Instagram and then I bought a subscription $1.46 for first 7days. But the last step to sign in they said something went wrong and I didn't receive any information about my account through my email so now I am very confused!.Version: 2.9.2
✓ It could be betterThe app UI is absolutely beautiful. It is easy to navigate and and customize. The recipe’s however are not very good. They each produce a very flavorless meal. The chicken with tomato and broccoli was so bad I couldn’t finish it. Even though the UI is great the reason I spent $35 on a meal plan was to help me eat healthier. Not eat garbage. I would recommend just getting a well researched recipe book instead. The barcode product scanner is great, but it works like 20% of the time and when it does work it scans one product and then bugs out. It won’t register the barcode no matter what angle or amount of lighting. It’s just overall not worth it at all..Version: 2.9.1
✓ Calorie counterI like this app because it incorporates fitness into the total daily calorie and other nutritional intakes , but It really frustrates me when I can’t change my daily calorie needs to a manual amount! I know exactly what my body needs and uses since My parents and some other family members are doctors and have worked as dieticians for some decades. I am also an competitive runner so I need to have specific goals that match my lifestyle. There are many other apps that incorporate what this app has and lacks but the difference is that this app makes achieving your goals more fun and motivating..Version: 2.8.1
✓ Don’t sign up for the free trialCancelled my subscription the day before my free trial would’ve ended, and still got a charge in my account from this app for nearly 90 dollars — pending by 24 hours before it says the charge would’ve even been made. After several email back and forths with their support, I still haven’t gotten any kind of acknowledgement of my request for them to cancel or refund the charge for this app I won’t be using. Not to mention, it won’t even show up in my Apple subscriptions so I have no way of knowing whether they’ve actually cancelled it or not. Unless you’re really intent to spend 90 dollars on a fitness app, I wouldn’t even touch this — certainly don’t give them your card info. 🙃.Version: 2.9.2
✓ SCAM ALERT AND FAKE 5 STAR REVIEWS!!!! SHOULD BE REMOVED FROM THE APPSTORESeen other reviews with the same issue as mine. I signed up for the $1 free trial thing 2 days ago and I cancelled the next day, and today I was charged $125 for a 2 month subscription, when last time I checked a 1 month subscription is only like 16 bucks, very disappointed, reached out to customer service and explained to them my situation, still yet to wait on a reply. On top of that, all the 5 star reviews are fake, this app is a scam and should be removed off the App Store, have absolutely 0 customer service and when I asked for a even a partial refund when I should be given and full refund, got nothing back. Also when I explained to them that I needed this money for rent, they showed 0 empathy what so ever, so now I’m even more stressed than before now with $125 less in my bank..Version: 2.9.16
✓ Cancelling subscriptionIt is very difficult to cancel your subscription. I cancelled my subscription in the app before my free trial ended, and to my discovery they charged me and continued my subscription. I emailed them to refund me and haven’t heard back. Not very pleased I was charged when I clicked their button in the app to cancel and terminate subscription..Version: 2.9.1
✓ AI just installed the app to see how is it and I just paid the 1$ for first step and today I saw they deducted $123 from my account and I can’t even reach the support to tell them why you deducted this much money from my account this is so disappointing I’m so mad about this..Version: 2.9
✓ Scammers!Do not give these guys your credit card details. They will keep charging you even if you cancel your subscription before the 24 hour cancellation period. Their help email is all canned responses not worth any ones time (or money).Version: 2.9.1
✓ Very cheeky and greedy teamI signed for a $1 week, I never wanted to continue and there was not information about any other plans when I put my card details. Did not mention the 2 months subscription and how much for it. I just wanted a redound cause I am not happy with the service and they just refuse without an explanation. I guess the info was in a link or small letters. Very cheeky just to try to make you pay I guess..Version: 2.9.19
✓ This app is USELESS and their support team is worseThe app doesn’t open anymore and there’s no other way to cancel the free trial. Apple was unable to assist and now my financial institution will need to dispute the charges. DO NOT GET THIS APP!.Version: 2.9.18
✓ The meal planner is rubbishSalad is not a very good source of fibre. I can’t understand zest it doesn’t let me select things that are actually sourced of fibre... also meat is not the only source of protein. This is no good for vegetarians or vegans and doesn’t actually represent healthy eating properly... Whoever made this need to do more research into nutrition..Version: 1.2.4
✓ Worst app.Worst customer service. Reviewed subscription 24 hours prior to actual renewal date. Ended up spending $126 AU and upon requesting for refund because I don’t use the app been told nothing can be done. No contact number nothing. Most pathetic..Version: 2.9.4
✓ Okay!Update : they renewed my subscription a year later even though I canceled this last year. This is unacceptable!!! This app is okay at best! Their idea is great but I have found that it’s not super user friendly. They also don’t have a good customer service and they take forever respond to emails. Last but not least, my biggest problem with this app is the lack of transparency. When I signed up for the not-free trial and paid, they didn’t tell me what the full price subscription is and it is not a small amount, $86 per every 2 months!!.Version: 3.0.9
✓ I can’t...I loved the beginning, how the app asked our needs and what we liked and disliked—song with if we had any allergies or if we were following a specific diet/plan. But I just waited 15 minutes for no reason. When o finished the survey, it took me to a screen where I had to pay or wait 15 minutes till it “expired” but nothing happened when it reached zero. I was really disappointed because I thought that this could be the one app I could find that could give me meals that can help me with my health without having to pay. I personally think it’s quite stupid to pay for healthy meals, because we want to better our health and bodies, but they’re charging $10 a month for what? I get the price is reasonable, but I don’t want to pay that much just to get a meal plan and recipes..Version: 2.9.2
✓ Unsubscribe meI cannot find the unsubscribe button as finding out that this app isn’t for me..Version: 2.4
✓ Don’t choose if you like varied flavour/recipe optionsI signed up for the 6-month app because the discount was better, but when I realized that they didn’t have a great selection of recipes, tried to get in touch with the company, they told me I had to submit a refund request on the Apple store, which proceeded to tell me that my request didn’t qualify. First off, any system that doesn’t allow for partial refunds stay away from. Second of all, experience with an app is just as important as the app itself! Save your money and search for a much better app!!!.Version: 2.2.3
✓ April 2020 - Click Bait!I came to this app through instagram promotion and the kept opening different ways to push me into signup by showing false processing readings on screen. Money?? This app is a waste of time even for signing up!!.Version: 2.7.2
✓ Way better apps out there…I downloaded this app last night and have already determined it won’t work for me. I love the variety of meal plans available, but there were too many inconsistencies. For instance, one of my breakfast options was a peanut butter banana tortilla. Easy enough, spread peanut butter on a tortilla, add sliced banana, sprinkle with coconut, done. Except the picture showed chocolate drizzled over the tortilla, which was not in the ingredients, and there was no size/weight for the tortilla itself. How many calories did they calculate the tortilla at? Same thing with the salad for lunch: 1 shredded carrot. No size/weight of carrot, just 1 carrot. I know there are better apps out there that give exact weights/measurements for their meal plans, and that is what makes sense to me. So this one was a bomb for me..Version: 3.0.4
✓ They don’t tell you the factsDo not get this app, I joined on a 1 week free trial. Once the week was up they did not inform me but they took $80 from my bank account that I was NEVER told about. I requested a refund and they have denied it and been in whole very unhelpful. Would not recommend at all.Version: 2.9.6
✓ Bad Customer ServiceI wanted to try this app because I am trying to eat better and thought this would be helpful. It turned out this app wasn't for me and I canceled my subscription, or so I thought. My card gets charged even though I canceled and I get told that I cannot have a refund. After reading a few reviews, I see that I am not the only one who has had problems with canceling my subscription. Looks they need a better, more efficient and clear way for someone to cancel their subscriptions. I am very disappointed..Version: 2.9.19
✓ Good idea, not practical in real lifeI tried the free trial as I liked the idea that it would put together meals for you so you don't have to calorie count. But in reality the food choice was incredibly limited and doesn't really account for eating whole real meals. If you delve deeper it does suggest you can add spices etc but it's still quite limiting. Recipe suggestions on what the four elements of the meal could be turned into would be good. As a vegetarian with vegan leanings the only protein choices are egg or tofu and the 'rules' suggest you should only eat beans and pulses 1-2 times a week which is unsustainable and very limiting for me. 'Fibre' selection is also just a variety of green salads and no other veg which I find a bit odd. It also contradicts itself by suggesting potatoes are banned but then offering them as an option in the carbs section. You also cannot edit your food diary once it's been inputted. So I would say good idea and smart looking app and it does have potential - but at the moment it's not really offering a sustainable or balanced diet solution..Version: 1.2.4
✓ Billed me after attempted cancellation -refused refundVery poor customer service I would like a refund as I do not use the app and was still billed despite attempting to cancel previously. Do not buy this app.Version: 3.0
✓ Expensive appYou have to pay before you know what it will do for you, and it’s expensive. I didn’t proceed after seeing other reviewers have difficulty cancelling subscriptions..Version: 2.0
✓ Fuck off0 star waste app no use guzz never download.Version: 2.8.5
✓ Waste of moneyIt takes so long to load the foods you might as well do it manually on a piece of paper..Version: 3.0.4
✓ Search function broken.Why does the search option suddenly take forever to load? I’ve restarted my iPhone, reinstalled the app, used two different wifi and 4g data- takes like a minute and a half to load each food item, so tedious! It worked just last week?.Version: 3.0.4
✓ THIEVESI cancelled my membership and uninstalled the app. I then get an email saying I was charged 119$ for the membership anyway. I emailed them saying there has to be a mistake, only for the rep to say they have NO WAY of cancelling for me or refunding me and making me follow a link to unsubscribe. This seems incredibly sketchy and dirty. I’m beyond horrified. I wouldn’t even be using the service I paid for because it doesn’t accommodate the specific diet I need to follow for my health condition.Version: 2.9
✓ Took money out after canceledTook $140 out of my account even after cancelling. Then refused to give me a refund telling me my account was still active.Version: 2.9.13
✓ AppI like this app but if it comes to KetoDiet its not really accurate. I also don’t like the fact once you payed it will automatically renew. It should be my choice to decide if I want ti renew or not. In overall I like the app..Version: 2.8.5
✓ Sneaky sign up and zero customer serviceWhen signing up for this app it states a you have a “free trial”. However, there is no trial of this app whatsoever. They charge you straight off the bat. I was charged $60 and I believed I was trialling the app for free as per their marketing. I have also had no response to my emails. Even if I had liked the app the sneaky and misleading comms has left me feeling robbed and frustrated. Still badgering them for a refund..Version: 2.9.6
✓ Very disappointedNo option for vegetarian people. Can’t develop your own menu either! Useless! Would want full refund.Version: 1.2.4
✓ So. Many. Bugs.I’ve had this app for a little over a month now, and I’ve resorted to just tracking my meals on pen and paper due to the endless list of bugs. I made the mistake of buying the year subscription, and boy do I regret it now. The app will forget meal entries repeatedly, so I end up having to log in breakfast several times before it actually sticks. It does the same thing every time I log in my weight for the day. It also freezes constantly. I wrote to their tech desk to let them know of the issues, and they replied by simply stating they’re aware of the many issues. I hope they fix the bugs someday because it seems like it would be a great app if it actually worked properly, but as it stands the glitches make the app barely useable..Version: 2.9.16
✓ I DONT WANT TO UPGRADE!Update: I CANT EVEN UPDATE LOSING WEIGHT WITHOUT IT ASKING ME TO UPGRADE!! I lost 2 pounds for the first time and was sooo excited to mark it in the app. But nope. Anytime I’d press “update” it would say “UPGRADE YOUR APP!” even though I’d press “not now” everytime. How terrible that a weight loss app can’t even say “good job” on losing weight, but instead bombards you with ads when you’re in a happy mood and proud of yourself. Deleting this app NOW. Great app but I wish I could change the L to OZ in water intake. Also wish it was a little easier to track how much of a condiment or topping I eat. It shouldn’t always be “cups”. What if I only have a tablespoon of olive oil or grated cheese? I don’t like to measure in cups. Other than that, love the app..Version: 2.9.16
✓ DisappointedAt first it looked like a great app. Although a few weeks in and trying out quiet a few recipes I’m quite disappointed.. Pictures are extremely misleading, the scanning system is a joke as it doesn’t really work, the weight of the done meal doesn’t match the reality so you actually end up eating much more at some cases, also at first what it looked liked a nice variety of recipes ended up just being something really bland and tasteless and I kinda wish there was more recipes to choose from or a few more gradually added.. however the only good thing is that you can count your daily calories quiet easily, but again there’s so many free apps that you can do it on.Version: 2.9.16
✓ Scam!Canceled the subscription straight away but they charged me 120bucks for two months. 6 email has sent but never got any response for refund. When i sent another email they replied instantly. But when i ask them for refund, they treated me like i dont exist lol im going to try everything to get my money back.Version: 2.9.8
✓ Not able to customizeFrom what I’ve seen, this app is great with meal plans, creating shopping lists and making it easy to track meals. I didn’t see anything that allows you to customize meals though. If I can’t have an ingredient in a suggested meal, I couldn’t find a way to remove it or substitute it. Also, while there are recipes with ingredients I can have, I don’t see where I can swap the meals out. I’d like to be able to add the ingredients for the recipes I can have to the shopping list and I don’t see that. Also, there are meals from each plan I’d like to try but right now, the only options I have at the ones available on the plan I’ve selected. This app is on the right track but needs to be tweaked a little more. It is definitely not worth $20 a month. The developers should consider reducing the price to about $5 a month so users are more willing to sign up and pay for the add-on apps, such as yoga and meditation..Version: 2.1
✓ Very UnsatisfiedI’ve used this app for three days, and am disappointed in its performance. I planned an entire week of meals, but it doesn’t save all my meals or my preferences. I bought all my groceries for the week, but don’t know what all my meals are because they keep changing in the app. Additionally, it would be helpful if I could change the measurement settings. Macros (protein, carbs, and fats) aren’t generally measured in ounces. This is very confusing to me. Overall, I am extremely disappointed. This was a waste of money. I wish I could have a refund..Version: 2.8.6
✓ App deletes/replaces/alters entriesI really did enjoy the app at first, but I noticed that it would change the quantities of some general food entries (such as setting my .5 banana to 1), and sometimes change manually entered calories and nutritional values to outrageous numbers (sometimes 55,000 kcal). This throws off all your averages, including your carbs, protein, and fat intake counters, and can occur to any manually added entry added in your calendar (even if it’s a week old) making it impossible to keep proper track of your intake average. While customer support was friendly, and assured me this issue would be resolved within a week, no additional updates have been released since that conversation resulting in almost zero dinner entries for me since it’ll just mess them up anyways. I went from high recommending this app to friends and family to warning them away because of this issue..Version: 2.9.19
✓ Scam.. it automatically charged $86.99 USThis app is a scam that charges $86.99 US. The website, app and materials doesn’t clearly state the monthly fee. I already canceled and contact customer service but no response. Please refund my purchase..Version: 2.10.0
✓ Ugly awful app + thievesThey don't even deserve zero stars!!! I signed up for a week trial and I didn't like it (because it's such a horrible app) so i canceled it. After the week ended I've received a mail from them telling me that i have a New membership for two months!! And I charge them 87$!!!! Even that I didn't ask for a subscription nor they asked me if I want to subscribe! They just took my money!!!! I emailed them that I didn't ask for one!!! Their response wasn't helpful at all. The costumers service is awful! I emailed them back but no answer. Shame.Version: 2.9.20
✓ Why so much money😭😭Loved it until it said I had to pay I was all hyped about it to I wanted to get fit 😭and it looks so pleasant.Version: 2.8.5
✓ No option for free trail to realise the app is uselessI was made to pay because I could not see what the plan is going to be (opted for all access as I could not see a free trial option) but without proper plan and guidance which I expected see after payment.. (its a basic diet tracker and suggests options) . The option I paid for is useless for me. Then to get guidance I need to further upgrade so the app is useless until I spend the enormous amount of money. Then to track other activities I need to get more apps which again asks for their own subscriptions...Version: 2.9.4
✓ Free trial doesn’t workI signed up with the option of a 7 day free trial and clicked on the button that said you will not be charged for 7 days. As soon as I clicked it my paypal was instantly charged. I requested a refund straight away and advised their free trial didn’t work and got a response back saying ‘we don’t do refunds’. Maybe my free trial expires (there was about 4 minutes between me signing up, the money coming out of my account and me notifying them the trial didn’t work) So please be careful, the trial is fake and you cannot get your money back. Customer service is also not at all helpful..Version: 2.9.6
✓ WARNING!!!Do not download app! This app has charged me 124.09 after attempting to cancel “FREE SUBSCRIPTION/TRIAL” I found this app requires a lot of attention that I simply do not have time for hence the cancellation it has not been 30 days and I am enraged!!!!!.Version: 2.9.19
✓ Disappointing LiesThe idea is there but I’m pretty disappointed in a few things already. First when I downloaded the app it said I could try it for 7 days before subscribing. It let me see everything for 1 day. Now all I can do is track what I eat. So absolutely no help in actually meal planning or shopping list. I wanted to try this app to see if it would actually help me but now I can’t because I’m not going to pay unless I know it will actually help. When setting up my profile it lets me choose a few dislikes, but I have picky tastebuds and have a few more dislikes that I would have liked to enter. Especially since the menu for the first day almost every meal had things I don’t like already. I am sure this app is made specifically for single people because it only shows servings for 1 or 2 people, but what about my child? What if I have guests? Am I going to have to get a pizza for them since I’m not going to take the time to calculate for myself the servings needed for any extra people besides myself and my husband. Overall I’m disappointed mostly in the lie that I would be able to even try it for the time I was promised..Version: 2.9.1
✓ Unsubscribe help pleaseLike other reviewers, nowhere to unsubscribe Looks like a very helpful app though.Version: 1.2.1
✓ Poor customer serviceGetFit has set up they’re app so that you are scammed to pay for a service. You email them about an inquiry and only ever receive automated responds. Plus they do not refund you after failing to cancel trial at your request..Version: 2.9.1
✓ Just another cash grabJust one more diet app asking you to spend $150 before it even shows you any of its functions so you know whether it’s worth the money. You’d think you could at least get a free trial so you can tell if it’s worth the money. Nope. Skip this one.Version: 2.9.4
✓ Don’t waste your moneyThis app has nothing to do with well-being, it’s the only suggestion they have for weight loss, is starving yourself most the time. Studies have proven that doesn’t work and will result in more weight gain.Version: 2.9.18
✓ BewareAbsolute rubbish! Please everyone be careful! The took $120.60 out of my account no explanation nothing. Not happy, will be reporting!.Version: 2.9.18
✓ NOT IMPRESSEDI signed up for a free trial and cancelled the same day because I didn’t like the app. My credit card was still charged $87USD. I’m Canadian so that’s actually $120....I’ve been emailing them for two weeks and still the issue has not been resolved..Version: 2.9.1
✓ You will be charged full amount.NO customer service what so ever I feel like I’ve been cheated on. I unsubscribed before the 7 day free trial ended because I found the app wasn’t worth the money (personally) but then the next day the full amount was taken from my account. I had emailed to solve the issue however it’s been a week and I am still waiting for someone to contact me. Really unprofessional 😔.Version: 2.9.8
✓ Useless appPlease don’t download this application because they will hack you bank information and they will cut more money as compared to plan they cut my 1000$ without any reason.Version: 2.8.1
✓ Disappointed in money-seeking change.I really liked this app when I first downloaded it, so easy to use for just tracking the basics and finding food in the search bar but now they’ve made subscriptions compulsory for even basic functions which now means that others like myself won’t be able to access and use the app due to not being able to afford it. Very disappointed because of this..Version: 2.9.11
✓ Charges you $87 after cancellation!!Buyer beware. They will charge your count $87 after three days and you will not be able to get your money back. Canceling through the App Store in the settings on your iPhone will not cancel the subscription or the free trial. This is a really shady company. I have to do a stop payment with my bank. GetFit will blatantly refuse to give you your money back. Check your bank statement. Everything you buy thru the ITunes Store should be charged by iTunes and not by the app developer itself. They will get your money in shady ways. DO NOT DOWNLOAD!!!.Version: 2.9.1
🙂 Diet & Meal Planner by GetFit Positive Reviews
Diet & Meal Planner by GetFit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Diet & Meal Planner by GetFit.
⛔ Diet & Meal Planner by GetFit Problems
