3.3
3.35852 star

Total 117 Negative Reviews

Meta Quest App Complaints & User Negative Comments 2022

Meta Quest app received 117 complaints, negative comments and reviews by users. Have you ever had a bad experience using Meta Quest? Can you share your negative thoughts about meta quest?

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Meta Quest for Negative User Reviews

🍻 🚔💥🚙Drunk drivers crash less than this app!.Version: 77.2

Notifications issueOnce you read a notification the app won’t remove the notification badge from the home screen! Very annoying! Can’t tell if you get new notifications and miss out on them or are too late. 🙁Should be allowed to delete or archive notifications! Maybe then that would fix the notification badge issues..Version: 42.0

Still no casting (Major Fail)I love the idea of the go and I enjoyed the initial implementation of the headset. That being said the only issue that I have a problem with now that’s ruining the experience is that there is still no casting or a release date. If you aren’t ready to activate casting then why put it into the app update notes? Also, why is it that despite being a major feature request, there’s zero information about its progress or an estimated release date other than “soon”. If you really want your initial go adopters to push for your product then why take away the one thing that could help them promote the headset to others? In summary, it’s a fun headset for a while but without the added social feature you might use the headset once every couple of weeks just to see if there’s anything new (which there won’t be)..Version: 12.0

ErrorMy Quest 2 arrived and when setting it up initially it requires it to be linked to the Oculus mobile app and to log into facebook. The problem is that when I log in using Facebook I receive an error message telling me that my account has been merged and that I need to go back and log into the app using Facebook...which is what I’m trying to do. So now I’m stuck in an infinite error loop and a useless Oculus. I’ve submitted a ticket with Oculus’ support and have gotten no where in 24 hours so far, and am debating wether I should return it if I don’t get help in a day or two. I’m feeling very let down and frustrated as there’s nothing I can do except wait/hope..Version: 102.0

Always bugsBetween bugs and poorly documented quirks, this can be so aggravating. What to fix (Aug 2020): social icon is a black hole. Doesn’t work and have to force close app. Pairing is super weird sometimes. This app tells you to go to Bluetooth settings, enable and pair. That may not be correct. Check the oculus app settings (hard to find) and enable every thing. There are too many ways this fails, so better documentation and trouble shooting would make sense. The headset has its own issues I could leave out such as crashing/freezing while in the store! It updated without me knowing, remained in loading (ellipsis) forever. Then I couldn’t see the controllers as it went into a new tutorial of old features I couldn’t skip. Please focus on stability before adding features. I’m a sr sw architect. This is poor ux, but I will compliment for making it slightly better a year or so later. It would be great if there was documentation on how to make the best of PCVR. The app says Rift and Go, but not Oculus. Update the descriptions. I’ve seen this in many other places like Steam. Idk what works or not..Version: 75.0

Needs UpdatingWhile the app works, it’s not without issues. I’m using an iPhone 12 Pro Max and the app is poorly designed from a UX standpoint. The margins are too thin on the top and bottom and it seems like the developers just ignored Apple’s “safe area” suggestions. It’s difficult to tap on the search icon because it overlaps the network/battery icon in the upper right corner (same for the back button when it appears on the upper left). Once you do get the search bar opened, it’s under the notch and takes several taps in random spots to open the keyboard. The icons at the bottom of the screen are also under the home indicator. Aside from those issues, videos rarely load. I know it’s not my network, every other app works fine and I’ve tried on various different networks. Half the time the screen will just turn black and you have to close the app and reopen it. If these issues are resolved, I’ll be sure to update my review. But, as of now, the app is a mess and needs work..Version: 85.0

Oculus is great, Facebook is the worstI enjoy the oculus experience, but I was forced to reactivate my Facebook account to use it. I don’t think that any game platform should force social media upon anyone. It’s unhealthy and some people just don’t want that in their lives. Unfortunately with Oculus you aren’t free to make that choice, so I would recommend a different VR platform. If you get banned from Facebook for any reason, or decide you need a mental health break from it, you can’t do so without losing access to all of the EXPENSIVE games that are now tied to your Facebook account. It’s pretty slimy, so I suggest if you can support a different VR company who don’t have these ulterior motives, you should do so..Version: 102.0

No push notifications?I got the app to see what it is and how it works. From what I've seen, it's very polished. Everything seems to be working. So why has the app not given me an alert to either allow or block push notifications? The notifications themselves inside the app work how they're supposed to, but I don't get notified outside of the app. Everything is checked to ON for the Mobile switch for each and every type of notifications in the appropriate settings in the app. I shouldn't have to be paranoid and check the app every few seconds to see what my friends are texting all because the app didn't initially tell me to allow notifications. The setting doesn't even exist in iPhone settings, it's not available. I reinstalled the app too, but came fruitless. I am completely softlocked from this simple bug. This NEEDS to be fixed. Even FACEBOOK has more functional working notifications than this..Version: 105.0

More gamesHello it’s great but I really want you to add job simulator and Vacation simulator those games are really fun and I don’t really know to other games please add them.Version: 23.0

Zero. Zero starsUgh As of today, I opened the oculus app only to find I’m now required to agree to the new terms and conditions to even open it. I don’t agree and so I can’t use the app to manage my quest..Version: 77.0

Slowest app everConstantly freezes when streaming videos. Loads everything slowly. Terrible.Version: 85.0

Black screenThe app shows a black screen as soon as I play one of the app promo videos. It becomes completely frozen at that point. Force quitting the app is the only way out..Version: 85.0

Quest? Fun! This app? Horrid!This isn’t a review of the Oculus quest, which works quite well. This is a review of this particular app. What’s wrong with it? Well, in this latest version, you can no long search. Sure, you might be able to bring the search bar up on the homescreen, if you’re really lucky, but from there you’re screwed. As the search bar doesn’t accept any keyboard input. Nothing. Not to mention the sorting of titles in this app is a game in itself: without a search functionality forget trying to anything relevant, except whatever Oculus chooses to shove down your throat. It’s beyond absurd. Anyway, skip the app and just use your headset. It’s a functional usage experience..Version: 86.0

Can I just pick the facebook account I want ??I used my personnal fb account to create an occulus account. I changed my mind after but when I tried creating a new account with another fb account, it won’t let me. Just says “sign in as [personnal account name]” even tho I’m logged in with the account I want to link on my fb and deleted and reinstalled the occulus app. Like, their is no way the app could now about my personnal account and yet it f*ing forces me to link it... absolutely annoying app..Version: 95.0

Video preview fails on iphone 8Game preview videos crashe the app about 1 second in..Version: 85.0

So this is a major issue for smaller content creators...I love the app I love your headsets but one issue I have run into is. Video recording using this app. When you cast to the phone your given a option to record the cast. But when I save it I come to see that it doesn’t download. I have good WiFi so that isn’t the issue and it isn’t memory bc I have over 15 GB free. It is the app. Not to mention that it buffers ALOT but that is to be expected for screen sharing. But besides that I LOVE this app and for anyone who is getting a headset and not planning to keep it downloaded after setup to 100% keep this app. You can buy and download games when on the go. Check the headset battery without even putting it on and unlock, change games and check the battery on the controllers..Version: 105.0

This app needs a lot of work.. holy macaroniYou would think Oculus being so high tech they would get basic things down in the app.. No.. oh no definitely not Like a video player? How hard could it be to screw up a video player? I was able to do this in CompSci 101... Let me tell you.. When you try to expand a video form the store in full screen.. The app has a absolute meltdown.. All hellll brakes loose.. Basically your phone almost explodes.. Every single time I press that square to expand a video.. I basically need to get a new phone it’s that bad Don’t even get me started on the fact that the go back little x button is covers by the iPhone search button and when you try to go back it expires the app...... 🤦‍♂️.Version: 85.0

Facebook nightmareFacebook login is a nightmare. Not just the while privacy thing but the actual process. I have set up 4 Quest headsets and receiving the access code is completely hit or miss. Of course you can’t access the app before this step so you have no recourse..Version: 86.0

Game trailers do not workApp crashes when you attempt to watch game trailers. Screen goes black..Version: 85.0

Updated review - February 2021Since my first review, the problems with accessing the buttons at the top of the screen have been resolved with the latest app update. All of that works properly now! New problem though: I cannot adjust the volume on my phone when casting to my phone. Turning the volume down using the buttons and via the control center does nothing. The volume bar moves down in both instances, but the actual sound level doesn’t change. Turning the volume down on the headset itself does nothing either (besides turn the headset volume down, like it’s supposed to. I just tried it to test if it had any effect). The volume is essentially stuck blasting around 80% and it’s way too loud. iPhone 12 Pro Max, iOS 14.4 Previous review: I can’t tap the X button to close app descriptions, can barely tap in the search box to type. I have have tapped and tapped and have to force quit the app just to go back sometimes. This REALLY needs to be updated to work properly with the 12 pro max. I’m not sure about how it fits and works with other sized phones. I’ve had no problem connecting to the Oculus itself or casting or anything like that though. Just 🌟PLEASE🌟 fix the UI for the bigger phones. Please!.Version: 95.0

Great app - features brokenCasting simply doesn’t work. I’ve looked up all manner of troubleshooting, the solution shouldn’t be workarounds, but that’s what everyone is doing and recommends. Wifi otherwise is completely fine in my house and I can cast anything else without extra hardware, if it’s simply this complicated, go a different route oculus! The app itself for buying and browsing games is great! I don’t want to take away from that, but casting is a serious negative..Version: 56.0

Needs support for iPad!My iPad does not work with this app. It is an iPad pro 2nd gen. the screen size is shrunken and it only supports the app when it’s facing portrait. Please make it full screen and landscape supported. Thanks..Version: 108.0

Glitchy for the money you payI was excited to get my Oculus Quest last December. For the money we paid for the headset, its glitchy. 1. Advertised as “All in One”. This is mostly true, but what they don’t tell you is, if you want all the cool games that came with previous VR, you will have to use Sidequest. If you don’t have a super powerful gaming computer, sorry for your luck, you are limited to what is available on the app. Not a horrible selection, but if you are looking to play Half Life Alex, you need Sidequest. Not everyone has a gaming computer and can use Sidequest. I am sure there is a way it can be done with the right programming on the part if Oculus . If not, then Oculus needs to get ta uploading. 2. Streaming/Casting to Google Chromecast has never worked for me. No matter what try. I am on a lot of forums and most people have this issue. Fix it. This stuff is expensive. 3. Casting to iphone has a huge lag 4. Is there nothing that can be done about the hideous Avatars? They all look like men. Hideous men at that. No, I am not against Gender ID, but I am a girl, and I want my Avatar to look like a girl. Please fix this. 5. What ever happened to Horizons? 6. plus one star for adding new games regularly and another for allowing outside developers..Version: 66.0

A few bugsGreat, neat looking app. However, I did experience a few bugs. One really prominent issue is that when I go into the store to watch ‘demonstration’ videos before a purchase, they crash about 3 seconds in and then it’s just a black screen! So this feature is unusable. The same issue occurs irregularly with casting. It’s also annoying that you have to log in with Facebook to use oculus, but that’s understandable considering they own and fund the company..Version: 85.0

Centralize subscriptions and in-app purchasesIt’s an ok app. But have some issues: I just wish it were more comprehensive- meaning: Users should be able or allowed to do everything in the app (eg: ability to sign up for and track subscriptions, select & pay for in-app purchases..etc) it’s annoying having to do it via the device. Games are already expensive but some also require monthly subscriptions, additional in-app purchases (initial base content should come with much much more offerings before requiring user to have to buy more) ex. Dance Central comes with like 10 songs before you have to buy more? I’m left feeling “nickeled and dimed” at the end of a purchase. If I have to pay $30 for a game all that comes after should be free add-on’s.Version: 107.0

It’s ok, kinda ordinaryDoes the job but not what I’d say omg amazing at just yet, small bug but the badge counter doesn’t reset when a notification comes in..Version: 38.0

Great but needs an update for iPhone 12 pro maxUI elements don’t quite line up. Also when trying watch preview videos of apps, the screen goes completely black with no option than to force close the app..Version: 85.0

PinSo i couldn't remember my pin to buy a game an it asked i went the the web page and it said go my gmail for a link and it sent me to a page in Oculus where all i get is a bog blue button that says “whoops, you’re not supposed to be here lets get you back to home” and the directions from the bot said “this link will send you to a page that will give help if you click on FORGOT PIN this happened for hours and the little Oculus bot isn’t any help the only thing it can do is send you to somewhere else i called and no one helped, it was just stupid spending hours to buy on game (which i still dont have).Version: 104.0

Unrealisable Spyware garbageDoesn’t work out of the box Imagine having to show ID to use a toy - well you might have to.Version: 77.0

Basic app with some major issuesStore apps like this should be plain sailing for a company as big as Facebook but this one has issues all over the place. Videos fail to play and crash the app, the UI is not updated to match the latest iPhones and touch points for buttons are small so you can easily click content underneath..Version: 85.0

Camera roll disabledApp suddenly lost camera roll access with last update rendering the app useless. Tried re installing several times but function still missing..Version: 24.0

Can’t log inI put my email for Facebook and password but it says try again later every time.Version: 89.0

Multi-Billion Dollar company can’t maintain an appThis is by far the worst app experience I have ever had. I thoroughly believe a single programmer creating their own app from scratch in their spare time would have made a better app than this. From the get-go, you experience app crashes, freezing, and downright impossibility to move forward without hard closing and resetting the app. If nothing else, PLEASE consider this app before you purchase an oculus device. It took me nearly 1 hour to get through the set up portion of the device ALL thanks to this downright terrible app. If you’d like to try to return a game you recently bought? Good luck having the app work long enough for you to go through the return process. It seems absolutely insane that a company as big as Facebook can’t spare enough resources to fix some of the most app-breaking bugs there can be. I cannot wait to get through this return so I can get this god-forsaken app off of my phone for good..Version: 77.2

Video Trailers UnavailableThe screen goes black and the app just basically shut down after playing video-trailers for games. KINDLY URGENTLY FIX 🙏🏻♥️.Version: 85.0

Buggy app - content erratically doesn't load or workAs the title says. Main problem is videos - it used to be one-off (if I play a video before touching anything else it'll play just fine) but now it's incapable of playing videos in the store. I open one, it plays one second of it, then the whole app goes to a black screen. This is a really annoying issue, posting here for visibility. UPDATE: They fixed it! Keeping two stars off for mandatory Facebook though - they've proven to be irresponsible stewards of data, and I don't want to give them any more ammunition to control my attention..Version: 86.0

Broken ControllersI don’t have any complaints about the app, just the headset. So I got one for Christmas and I’ve been playing all day but the controllers stopped working and now the little dot is controlled by where I point with the headset and not the controllers. Please fix this if you can..Version: 89.0

Store searchThe main thing I use this app for is the store. When you search for a game in the store nothing comes up. When you do manage to get a list after tapping the search box with you search “term” in it, it disappears when you start scrolling leaving the page completely blank. I love everything else about the Oculus Quest 2 but the ability to search & preload games ready to play the next time you put the headset on is very handy. Not being able to search is very irritating..Version: 128.0

Great app with a critical issueReally great app that works well with my new Quest 2. The app crashes however whenever any of the videos/game trailers are played with if the app, causing a black screen to appear a few seconds after the clip plays. The only way to get back to the app is to close and restart. I’m using an iPhone XR with iOS 14.2, not sure if anyone else has experienced this issue?.Version: 85.0

Terrible customer serviceIt’s taking me two days with emails back and forth to return a Quest refurb product. I was duped into getting it, thinking it’s the quest 2 refurb 64gb for 199 but instead they send me the old quest 64gb. After doing some research and realizing this I reached out to customer service for a return. It’s taking them two days and back and forth emails, since they don’t have phone support, to get back to me that they will generate return labels in 2-5 business days. WHAT?! A week to generate a return label? Is this is a multi billion dollar Facebook company or a mom & pop shop? Go get some consultants to get your logistics in order and start acting like your market evaluation! Get some consultants if you can’t hire the right people..Version: 105.0

Issues with pairing my iPhone to the carI am having issues to connect my oculus app in my new iPhone to my oculus quest 2 Vr I wasted all my time trying and restarting it is not working.Version: 98.0

Great app but having issues with the latest update...This app is easy to use and works as it should however once I updated to the most recent version the app keeps crashing every time I try to load it up. I can’t access the app now which is really bothering me as I like to use the cast feature for my quest. Please help!.Version: 38.0

Authentification non fonctionnelConnection juste impossible, appli a revoir ....Version: 85.0

Casting error!Casting is useless. They replaced my unit hoping the issue will get fix. But the problem still exist with the replacement. I tried to reset my oculus go without any luck. Is there a problem with the apps or the unit?.Version: 102.0

Screw my lifeSo one thing I was playing on it making a video and my mom said it was really dark she turn on the the light so one thing I was playing onword and when she turned on the light sens you become short you have to kind of go to your way around the system(I swear if AutoCorrect is going to keep doing this I’m gonna have a tantrum) and then it tried resetting my entire boundary and I am literally right after playing I am writing this now oculus please read it was such a long video and you wasted my time I could’ve been playing that game without recording and not had a problem but no you decided that if even the light changes that will happen why would you do that I am crying because of you all I need now is for you guys to put Minecraft on please put Minecraft on we can forget about all this.Version: 71.0

Does its job but it’s very slowThe app is alright and I can use it but once you click on something it takes a while for it to actually pop up which makes things boring.Version: 89.0

Terrible updateLast update made every tap in the app lag for a few seconds— changing tabs, going into notifications, etc. Very close to unusable. And I’m on an iPhone 12 Pro Max so it’s not my phone CPU. First the Facebook account craziness, then I had issues with the desktop app requiring multiple reinstalls, and now this? Is customer retention not a thing any more?.Version: 97.0

Good app with some bugsThe app is slow to load and can’t play trailers on my iphone X ........Version: 85.0

Wasted my time....Version: 77.0

Fix the app layoutThe apps lower menu icons are too low and hard to interact with since they are sitting behind the home bar..Version: 89.0

Many, many bugsThe feature this app offers are very nice and convenient, but the following points make it very hard to use. This app is very buggy: Making a video full screen often doesn’t work. Sometimes pressing a button does nothing. From time to time, game preview images or videos don’t load at all. The UX needs a rework: The screen’s “safe area” isn’t respected (content gets stuck under the iPhone home bar). Some buttons are very hard to press (like the one to exit fullscreen videos). Swiping from the left of the screen to go back to the previous page is buggy. There are multiple content overlaps. And so on ... Dear Oculus team, if you need one more dev, I’m your man..Version: 89.0

No refundThey won’t give me a refund on a game I don’t even like it’s just not good a I wasted my money on it god dam it oculus.Version: 97.0

Terrible game title browserWhen browsing games. Don’t bother tapping to watch a trailer for the title, the video plays for 3 seconds and then the screen fades to black and you can’t do anything besides force quitting the app. I was reading game reviews and the app crashed my phone. Literal spinning wheel. Will happily adjust my rating when I can actually browse titles for oculus quest 2 using this app..Version: 85.0

App keeps crashing seconds after openingI don’t know what’s going on. App crashes immediately after opening. I’ve deleted the app and redownloaded and get the same thing happen. I won’t buy any games if the only way to return a game I don’t like doesn’t function..Version: 97.0

A great startOk so the good: You can buy things You can see some basic info about your headset and do casting The bad: Clearly a react native app, loading feels clunky, videos dont even play properly in the store (it plays for a second and goes black) I have to goto the web to see them. Additionally the position of the back button isn’t quite right because it overlaps with the system “back to search” What’s missing: It would be great to have your oculus move integrate with Apple health, please get this working..Version: 85.0

Bit of helpM0103m is correct. The same thing is happening. Please help!.Version: 85.0

Horrible Customer SupportI was really surprised to see how poor the customer support is for Oculus. I was double charged for the same app (which sounds like a glitch in itself) and when I requested a refund for the extra charge I was blocked from using either game at all and continued to be blocked even after my refund for one of the apps was approved. When I contacted support they told me to uninstall and reinstall the app even though I explained that the app was unusable and I couldn’t access it anymore. It took multiple emails and threatening to get my bank involved to get another response, I asked if they couldn’t fix the glitch to be refunded for the second app/charge so maybe we could try repurchasing the app to get it to work. After 3 weeks I finally got an email back saying they would make a “one time exception” (indicating this was an issue on my end) and refund my money rather than acknowledging the product issue on their end, apologizing for the ridiculous wait to resolve the issue, and double charging my card! I’m so over this entitled mentality. Maybe this was just a case of an inept person but I expected more maturity and quality from such a predominate company. Hopefully someone who cares about this company’s integrity reads this and takes the opportunity to better their product and improve their customer service..Version: 97.0

3 stars until iPad versionDay 431 of waiting for an iPad version..Version: 77.2

Gifting games is near impossibleIt is unnecessarily complicated to redeem gifts the steps to redeem the code in the email DO NOT WORK I have had nothing but trouble with trying to gift some games. The first time no emails were sent to the recipient. I contacted customer service and they said to request a refund but this can only be done by the recipient after they have redeemed the code! I had to explain their own policies to customer service and finally got them to refund the unclaimed games, by this stage they were not on sale anymore customer service really didn’t care about that. So I tried again and only one email was sent the second time. Contacted customer service again only to be told the code was re sent to my email address which I don’t have access to and they refused to resend it to the original email address I typed in at checkout (the recipient) I’m about to give up and just ask for a refund for the lot of them as no one has been able to redeem the codes!! Customer service is a joke they did nothing to aid me with resolving this issue. It’s ridiculous they can’t just resend the email!.Version: 85.0

Needs work...So, Oculus Quest VR is amazing. I love it soooo much I’ve both Quest and Quest 2 headsets. That said the Oculus app looks like a child aged 3 put it together! No landscape mode :( and the way it’s set out is super boring! I want to see dates for version updates and content changes (just like in the Apple App Store app). The app is so bland. Little game icons on a horrid dark grey/black background, and no inspiration to explore further! I just think a tech giant like Facebook could do soooo much better. Not that easy to navigate either as icons for games and apps are so small. Come on Facebook, you and do better than this..Version: 95.0

Need more1st off, what’s the point in being ipad compatible if you can only use it in portrait. 2nd the live view between headset and my phone so i can see what’s going on it terrible. It connected when i 1st brought it but connection was poor. I have since upgraded to super fast broadband and now I can’t connect at all. I’ve even reinstalled the 3 at least 4 times thinking it’ll work. Other than that its pretty good i like i can search and buy games with out having to spend hours under the headset..Version: 151.0

Great but..So I have a short list of problems with this so here I go 1 why can’t I turn it to land scape mode and 2 why can’t I delete the apps.Version: 46.0

Awsome appApp is fairly well made and easy to use But i do have 2+ issues with it You cant currently buy all wishlist items at once as there is no cart its a per game purchase And I'm not sure if it is or is not a thing but i will assume it isn't, you cant install all games with 1 click on the quest and go I will be buying a quest at some-point and when i do i will also be buying and installing all 74 (as of 4th july 2019) and buying and installing each manually is not something that i want to be doing as my bank will stop letting buy the games after to many purchases in quick succession Please add a way to buy all from wish-list and or cart (if a cart is added) Please add download all for the go and quest if that isn't already a thing Other than that no issues with the app.Version: 26.0

AnnoyingI find it really annoying how you have to pay 400 more dollars to get the better console. It is also unfair how quest and rift players can have beat saber and all the great games like that, where as oculus go can’t have them. Please add them on oculus go :(.Version: 40.0

App doesnt work.App doesnt even open. Just crashes..Version: 140.0

Cannot register using emailAfter downloading the Oculus app, the next step is to set up an account. As this is a Facebook product it tries really hard to get you to set up using your existing Facebook account. It does give you the option of using your email account however the link they’ve supposedly sent to your email address never arrives. After checking and rechecking the email address and requesting resending the link multiple times, no link appears and set up cannot be completed. Upon going back and choosing the Facebook option of creating and registering my account and device- everything works perfectly and the account is set up. Funny that....Version: 37.0

Blackscreen BugI cant see the prewatch the screen turns black.Version: 85.0

BREACH OF PRIVACYLogging into this app via fb. Please add “not you?” button as it keeps logging me into someone else’s account (against my will) which is a breach of privacy. I can see someone’s else’s bank details and there full name and address (iOS).Version: 97.0

Still doesn’t workPhone runs hot when app opened Can’t connect to headset Can’t connect to internet Drops broadcast constantly Games are 2-3 times more expensive than on other platforms Bluetooth cant connect with quest2, guess I’m shipping it back again Such a great product plagued with problems.Version: 88.0

Wait, what?This is a place to find games and apps for the quest, right? Operative word being "find"? So is it just me or is there no search function in this app?.Version: 102.0

Black screen on game descriptionLast update broke the app for video of games, just get a black screen.Version: 85.0

Garbage app requires facebookYup pure trash.Version: 93.0

Keeps CrashingEvery time I go to watch a trailer for the different games, the screen goes black and I’m forced to close the app! Please fix!.Version: 85.0

SpeedApp takes lot of time to open.Speed is major issue.FB needs to put more severs for it.Hope they are working on it..Version: 88.0

Troubles pairing oculus questWhen I got my oculus quest for Christmas, I was told to download the app to set it up. I set it up and played it for a while. A few months down the road, I was always asked to enable Bluetooth on my phone to connect to my oculus. Even though it was on, my oculus was never able to connect, but I was able to use the oculus and somehow be able to download content onto the oculus, but I could never stream any of my gameplay onto my phone. I’ve asked him he support team many times for help and they never gave any advice other than turn on and off your Bluetooth your phone. That never works and I’ve tried everything from deleting and redone loading the app to doing a factory reset on the oculus. After I have done all of that, the oculus will show up as a device to connect to on my phone, but if I click connect, it will for a second and then disconnect. If anyone is experiencing the same or has experienced the same, please reply and help me out..Version: 77.2

Can’t watch game trailers in appEverything is perfect but whenever I click on a video preview within a game I’m curious about- the trailer will play for 5 seconds and then the app will go black and become unresponsive and I have to reset it. I’ve reverted to seeing games I’m interested in and then YouTubing the trailer which is quite annoying. Please help!!.Version: 85.0

Wish this app worked on iPad devicesThe app works great but it would be even better if it was compatible with iPad devices. We use Oculus GO at my work which is an Aged Care Facility and the residents love this but monitoring what they are seeing is quite difficult on small phone screen..Version: 38.0

Laggy castingThe app is great overall and the store experience is also good. Unfortunately, casting from my Quest 2 to my phone is extremely laggy and not very usable. More options like resolution selection and frame rate selection for casting would also be great..Version: 93.0

Needs reworking for modern iPhonesThe app is fine as it goes, but the navigation in my iPhone 12 Pro Max is terrible. Many buttons/navigation points are at the extreme edges and are very hard to use as the OS controls get in the way. They just need to allow proper margins at the top and bottom and increase the size of a few controls and it’ll be fun, but for now it’s a real pain to use..Version: 89.0

Meta, you disappoint.The mixed reality camera option isn't available in the mobile app for me, and I don't know if it's because I'm not in the States, but your online documentation needs to specify international availability. And also, running so far behind on rolling out basic features internationally is going to seriously cut into the goodwill of your users base. The hype and what is delivered needs to be at least a bit more equal, otherwise there's going to be a crash once folks get sick of feeling disappointment. If you want to offer me a job, I'm getting an MA in Virtual and Extended Realities, and I graduated with honours with BBA in Supply Chain Management in 2015. At the very least, give me an internship project to get your international rollout organized and communicated so your users know what to expect. I'm happy to help..Version: 148.1

Horribly madeI try to log in with my account, it says I need to log in with my Facebook accoumt. So I try, and it takes my dad’s account. I can’t change accounts at all. This is a first grader that just learned to code of a design and I hoped that a multi-billion dollar company would make a better design to their app, but my hopes never came true. Please fix this..Version: 108.0

Back button not working on iPhone 12This app is great other than the fact that the UI is too close to the top of the screen. This means that whenever you go to a game page, you can’t go back easily. The button is so close to the corner of the screen, you literally have to tap tap tap tap tap tap tap tap tap tap tap before it eventually lets you go back. So frustrating and barely unusable. Other than that it looks great and the mirroring is a great feature letting you watch what’s going on inside the VR headset. You can also mirror to TV of its compatible. Really useful..Version: 89.0

New update screwed the experience right upThe new app update has made the app completely blank and unusable. Apart from a few icons at the bottom. I used to use this app all the time to get games and apps for my quest 1 and quest 2. But this new update screwed it all up and now it’s just a blank background with a few buttons that don’t work. I’ve reinstalled the app I’ve done everything. Nothing works and this needs to be fixed. I expect an update this bad to be fixed right away especially by oculus/meta. You should be on issues like this right away.Version: 141.0

Good, but...Can’t play game preview video on iPhone or iPad. Screen goes blank after a few seconds and I have to force close app and reopen..Version: 85.0

A pain to use.The app isn’t sized correctly on iPhone 12 Pro Max, and has many bugs: 1. Buttons overlap the top of the screen where it says “search”, can’t click the top left button. 2. The search bar in store often needs to be tapped several times to work, again likely due to it being partially cut off. 3. The bottom search result in a list is impossible to get to, it’s completely cut off the bottom of the display (scroll doesn’t go far enough down unless you’re still holding the screen as you scroll) 4. The bottom bar covers some content. 5. Regularly has to reload content and flickers while doing so, also happens on desktop Web version.. 6. No Horizontal view for iPad, not Keyboard case user friendly.Version: 89.0

Too many problemsThis rating goes for the quest as well. My internet isn’t the best, so it takes hours to download games like Tetris effect into my quest. For some reason whenever I leave the quest alone it decides to delete all progress to the download and I’m back to where I started. I don’t know what it is that makes all the download disappear into nothingness, but it’s really annoying when it comes to trying to download new games/updates. As for this app itself, things are clunky and can be annoying to get to where you want to go. Other than this the quest and app is fine..Version: 59.0

CastingArguably one of the few real uses for this app is casting to your phone or other devices and I think a lot of us can agree with that, which isn’t a problem. The problem comes when no matter how stable and good my connection is the casting is super laggy and glitchy it’s getting to be a bit too much I want to record things I do to show to my grandma and some friends but it’s extremely unreliable and I can’t even slightly make out what’s going on in the videos anymore, when I first got it the videos weren’t that bad, a little glitchy albeit, but other than that nothing too serious, audio worked, video was mostly fine despite a little bit of choppiness here and there, but now you seriously couldn’t make out a single thing I’m doing on screen. You guys are going to have to improve the casting If you want better ratings..Version: 105.0

Need more!?!?I really love my oculus quest it is so amazing but I’m pretty bored of it and really haven’t had it that long, it comes between what the app lets you get and the prices of the games. The average of games is at least $30 which is way too high when you want multiple games, then you have to think about the games I can’t even download ROBLOX, ROBLOX, it is such a light game I have never experienced lag on it with my phone and the quest is so much better than a phone I would love to see access to at least ROBLOX and the game Pavlov !! though it would be great to get minecraft as well I know this would definitely get me playing more often..Version: 68.0

Horrible experience on the 12 pro maxThe buttons at the top are interfering with the status bar, and the buttons at the bottom are hiding behind the navigation bar. Not optimized at all for the iPhone 12 pro max..Version: 85.0

Bug iPhone 11 seWhen I select one game (anyone) from the quest store to watch the video details the app stays all black and nothing can make this come back to normal (just closing it and re opening it).. I hope the game developers don’t use the same pattern to develop their games...Version: 85.0

Can’t do its most important job29 updates in the past six months entitled “Bug fixes and performance improvements” and yet, this app still can’t maintain a solid connection when trying to screencast from the Quest. Doesn’t matter that both devices are less than 2 meters from my router, my phone gets disconnected a few minutes after connecting. Then, the only way to reconnect is to restart my phone completely. This is not a new issue. I’ve had the same problem since it launched—with an older iPhone and now with a brand new one. So the geniuses at Facebook can manage to ruin 200+ years of democracy yet they can’t seem to network two devices for more than 5 minutes? You gotta be kidding me....Version: 85.0

CastingI like how the developer only seems to answer reviews that are NOT about casting. MAJOR casting issues!!! Apparently works for some, but doesn’t seem to work for most. I’ve had my quest for a year and opened numerous tickets, yet nothing has improved. I tried to use both Chrome Ultra and NVIDIA Shield and neither worked. That’s over $260 spent buying into their casting ability claims. App just doesn’t see them. Quest doesn’t see them. Only option is to cast to mobile app. Definitely an Oculus problem. At least I am able to see through these reviews that there is a TON of people here with the same problem. Just wish Oculus would come out and admit the problem and honestly work to fix it..Version: 63.0

TrashThis game how absolutely no games whatsoever like I doesn’t have minecraft,phasmophobia or boneworks it sucks I wouldn’t recommend the only thing I would is walking dead saints and sinners.Version: 98.0

Good AppUsually it is a good app. It is good for browsing and buying different games and messaging friends when they are online. However, I tried going on the app today and it won’t open. I have tried looking for updates, restarting my phone and reinstalling the app but it still won’t work. If I didn’t come across this issue today, I would give the app a 3 or 4 star review..Version: 148.0

BEWARE FACEBOOKIf you recently purchased an Oculus system, believe me, you’re better off returning it than mailing all of your personal info to grubbing Facebook. Allow me to explain; Every feature involves the disclosure of EVERYTHING involving YOU. Your credit card number, your email address/home address, even your phone number! Additionally, the “Beta” features such as “voice chat” and “hand-capture motion” record the size of your hands and the tone of your voice to determine the kind of individual you represent. If you aren’t sold on this idea, look online regarding Facebook’s antitrust issues and desperate groping for every shred of personality that a consumer may unwittingly provide. Unless you want to sell your own identity to a third-party that can know you more than you know YOURSELF, avoid this app at all costs! I have been in this situation before, and my regrets are even greater than the sheer wonder that Virtual Reality provides..Version: 77.0

Please fix the app.I have an iPhone 12 Pro max and the app doesn't work very well for me at all. When I play a video it plays for one second then the screen goes black. I can still hear the audio but no video whatsoever. The little buttons at the very top of the screen (to click on notifications etc) only work some of the time and are very difficult to click on. I've not had these issues on an ipad pro 12.9 (second version) or a Samsung s10 plus..Version: 85.0

Disabled for no reason on Oculus Quest 2Today I just wanted to have a good time in playing beat saber but it didn’t work for me. It kept kicking me out of the app so I decided to restart my vr. It kept kicking me out so I tried to go onto my phone and it said my account is disabled because I didn’t follow the community guidelines. I’m very concerned because nothing like this has happened and the fact that I got this in early November, please tell me what went wrong because now if I have to make another account I have to pay to get beat saber again and I don’t want to pay again if I had already bought it. Please, tell me why I’m disabled Thanks Shumaya.Version: 89.0

No User ProfilesPeople have been screaming at oculus to have multiple user profiles instead of locking the oculus down to one facebook profile and they’re completely tone deaf to the issue. this means that you really can’t share it with your family and friends the way you can with any video game console or computer. so i can’t save my progress in a game and then let my kids save their progress in the same game. or i can’t have my favorite browser pages bookmarked without mixing them with my families, or saved videos and so on. if you want to share a vr headset with family or others i’d suggest looking elsewhere..Version: 50.0

Why Facebook now????This was an amazing app. I could play Roblox VR, other games and I was very happy! Until I woke up one day to finding out I was logged out of my account because of a Facebook update. I was like "Oh okay, I'll just log back in, no biggie!" Yes biggie. I dont even have a Facebook account so I had to make one. When I made one though, it said "Sorry, there was a problem connecting your Facebook account. Please try again later". I memorize this quote because 1, I've tried so many times. 2, It's on my screen right now because I'm so frusterated. Also, I don't have a Facebook account, it says my Oculus account was connected to MY Facebook account (I don't connect anything unless it's necessary to my accounts- connecting a Facebook account is unecessary.) There's not even an option to create a new oculus account on my screen. I just want to play VR. Why did you have to add Facebook into a VR company??.Version: 100.0

App freezes with a blank screenAfter I log in with my facebook account and create a profile, the app asks me what info I want people to see and the only think that pops up on my screen is a blue bar at the top that does nothing. Stuck with my useless Oculus Quest 2..Version: 82.1

Unable to sort app reviews or access version notesI love using this app as it makes it much easier to manage apps on the Oculus Quest, but with the recent update I no longer have the ability to sort app reviews or access the version + release notes. I like to sort the reviews by most recent for when apps are upgraded so I can get a better idea of how the app is now instead of seeing older reviews. Also, I can’t access the version + release notes for applications anymore either. I use to be able to click on the version + release notes under the app details and see what has been updated on an app. I am still able to do this if I access the Oculus store from a PC so I am using that as a workaround, but it would be great if you all could restore these functions back to the iOS app..Version: 31.0

No landscape iPad mode?I like the Oculus app. Whenever I use it, I find things I want to see and do in VR. I’m really disappointed to see that it doesn’t support landscape mode on iPad though because that’s the way I use my iPad 100% of the time, and it’s a great way to see content in a larger more engrossing way. Please add landscape mode to the iPad app. Thank you!.Version: 134.0

Would be perfect without FacebookThere’s absolutely no reason why the social aspect of the oculus needs to be hidden behind a Facebook login. Facebook is awful, and I feel dirty for having to sign in using it. I absolutely hate this about the oculus. HATE IT..Version: 38.0

Lacks Features And Has MAJOR AnnoyancesFor a socially focused platform, you’re not able to share links to games in any form, making it difficult to get friends into games you may think they like. This app REFUSES, ABSOLUTELY REFUSES to let you use it without your phone’s Bluetooth turned on making a VERY simple task of allowing to you browse the oculus digital shop the most task possible with its REPEATED demands that you turn on Bluetooth. Also to anyone that may want to purchase a headset for their family to use, Facebook does NOT allow multiple accounts on a single headset. On that same note be prepared for MANY problems if you buy a headset for a child as they will need their own Facebook account, which is AGAINST Facebook’s TOS if said child is younger than 13. AAAAND be prepared to have more problems if you create a new account for said child, as they may get flagged as a fake account if you’re creating your child’s account just for the Oculus Quest which can be banned and lose access to all purchases..Version: 89.0

Black screen on previewsCan’t watch previews.Version: 85.0

Social tab always says it’s unable to loadRest of app works fine but it means I can’t accept friend requests and stuff from my phone..Version: 100.0

Avoid SCAMMyself and my son have been completely locked out of our oculus app/headset for over 3 months because I changed my mobile number so we cannot complete 2 factor authentication. Despite speaking to over a dozen oculus experts for over 7 hours over the last 3 months and sending in a copy of my passport, proof of Purchase, receipts for games, headset serial number on numerous occasions we are no further forward. Literally spend hundreds on games and a headset that is completely and utterly useless. Have been told it’s been escalated 5 times already and we have to be patient….3 months we have been waiting!.Version: 132.0

ScammedAttempted to buy Beat Saber for $46.99 AUD and when I put the credit card information in and tried to pay it shut down my whole card as it not only attempted to take the $46.99 but apparently also $2000 according to my bank. Do not recommend this, please do research before so that you do not experience this too..Version: 97.0

Does not support 12ProMax wellSometime it stick on viewing game intro video. And can’t close. Have to restart the app. Frustrating, beside that it works. But that’s it..Version: 85.0

Minecraft neededIs there going to be minecraft on the quest?.Version: 85.0

BugsI’ve been trying to log into my Facebook account but it keep freezing the app so I can’t put my email in.Version: 77.2

Just so DUMB!😡😡😡😡😡😡Can’t even log in keeps repeating logging in!.Version: 98.0

Full of bugs. Waste of time and effortsBought Oculus Quest 2 with full of excitement but guess what, the app is rubbish. There are countless bugs. I didn’t enjoy but got frustrated that initial setup took days because the app has issues. Update it or whatever you can, online assistance is also not helpful so I’m going to return it and save myself from frustration. This is not user friendly specially if you’re not good with complexity of Facebook..Version: 148.0

The wireless stuffI really love the virtual reality and it’s wireless ability but off the app you can’t get roblox and I really wanted to play that in vitual reality and be big and get to use the cool items and drive normal people in drones rc cars and much more but if you team with roblox and let you play it I’ll rate five stars thanks.Version: 89.0

Problem to see game videoCan not play game video on iphone 8plus..Version: 85.0

Minor issuesEverything works except when trying to put my card details in, however putting it in through the headset worked. The app also doesn’t seem to be able to connect to the headset when trying to allow mobile notifications through it.Version: 122.0

Quest 2 deserves a better appTotally love the Oculus Quest 2 - so much that I have bought 3 for family use. The app is disappointing, especially the search engine and absence of wish list items. Several times I’ve gone onto the app for a quick look at the daily deal, seen various games that I’m interested in and decided to come back after I’ve had time to think about which to get. Then I can’t find them on the search engine unless I remember the exact name. Result: I don’t buy them. Saw a great car race game this morning. I was interrupted before I could buy. Now I can’t find it using the search engine and ‘car racing’. 😭😤.Version: 98.0

The game: AWESOME: The app’s recording casting:I love this game and everything, but one thing is that the apps recording casting is bad :(. I record meanwhile playing and I stop playing to stop recording... the recording is already stopped. I check my photo library... nothing. I play for about 45 min and I record and use the whole time while playing. But it all goes to frickin waste because it doesn’t save the recording. It’s sooo annoying. Because then I wasted my whole time playing. Please fix that bug so that it wouldn’t stop recording and not save it. I hate when that happens and it’s really annoying. Otherwise, the Oculus Quest 2, AMAZING I love everything and I’m always excited to play it..Version: 89.0


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