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Jewel Crush®- Match 3 Games App Complaints & User Negative Comments 2024
Jewel Crush®- Match 3 Games app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Jewel Crush®- Match 3 Games? Can you share your negative thoughts about jewel crush®- match 3 games?
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Jewel Crush®- Match 3 Games for Negative User Reviews
✓ Deleted app. Bugs at various levels and screens.At first, game was amusing to do while listening to podcasts. But beware of bugs that freeze up game and then make lives disappear or cause app not to record progress. Have had to redo many levels several times. After a gazillion attempts, I’d make it through a level only to have the system seize up while doing the final star tally. Then I’d go back in, only to find it hadn’t recorded that I’d successfully passed that level. So many bugs plus an impossible level 320 finally made me delete the app. Sorry but just felt like a waste of time and energy..Version: 3.8
✓ New levels?For the last several days, bonus videos do not load. No chance of additional wheel spin, no bonus videos to watch to get a booster, no chance for additional plays…. Please fix or remove the “watch bonus videos” to the daily tasks..Version: 7.9
✓ Lots of adds, generic copy gameSame as so many other games, adverts between every level.Version: 3.4
✓ Terrible update: do not buyThis was a wonderful game. Occasionally I bought packages to help boost plays. With the introduction of the lives feature, the game requires you to purchase additional lives to keep playing when stuck. The standard developer response is that there are opportunities for unlimited lives-I’ve never seen such a thing. The game is now frustrating, and requires additional money-it is a reflection not of fun but if greed. Find another app that is actually what this one used to be-fun..Version: 2.7
✓ New update! Can longer play as much as you wish😢Loved the game until the new “life” feature was recently added. This was the one feature that set them apart from all the other games! I could play 10 games back to back if I chose to, but now can only play 5 games until lives have been restored.....not happy about it.Version: 2.7
✓ Jewel crushLove the game but every time I buy something I get charged twice and told I have to get ahold of iPhone techs to fix the problem. Well I’m not going to do that. This isn’t my problem it’s a game problem. They did give me a couple gifts for the problem. But I don’t think I am the one who should take care of the problem. Just bought some coins and got charged twice again. Guess I’m done with the game. It was one of my favorites..Version: 2.6
✓ New updatesI loved this game before the updates. I have NEVER played games on my phone but downloaded this one day while I was at Disney to pass the time waiting in lines, lol. Ever since, I have played it any time I had a few minutes of downtime. However, now that I have limited attempts to complete levels, I will probably uninstall it. By the time I’ve waited long enough to try again, my downtime is over, and I’m not spending money (no matter how low) to purchase lives. I’m not that committed. I’ll just have to find a new way to pass the time..Version: 2.7
✓ Your update broke it.There was an update a couple of days ago that broke the game. Two days ago, one of the levels wasn’t working properly, which eventually corrected itself. Yesterday, I had to restart every time I moved a level because it wouldn’t open the next level. Now I’m at the last level of a chapter, and it won’t load the last level. What the heck. Don’t push out an update that’s not ready. ETA- aaaaand it’s happened again as of 3/3/22. Now I have a level that literally freezes every time I’m about to clear it. I even wasted 100 coins to play on and it still froze. I want my coins back. Plus, the app help webpage is in Chinese and if you go to it, it causes your iPad to crash and restart. So that’s not at all creepy..Version: 6.5
✓ UnknownIt’s a great game when it works out well. It doesn’t give me the items needed for the play then it takes a life away that’s cheating plus I don’t pay money for coins I won that’s redundant. If you fix this problem I will continue to play otherwise it will be deleted and put as a false game.Version: 8.2
✓ TOO MANY ADDS!!!I HATE having to watch adds constantly. After every level, constantly at the TOP of the page and constantly at the bottom. You don’t even get any bonuses for all the adds you are fixed to watch, but hey! After too many seconds of being forced to watch adds, they you can choose to watch more for a tiny bonus. So IRRITATING!!!.Version: 1.9
✓ Disappointed...used to be fun until levels 700’sIv been playing this game for about a year. I used to love this game but now just got frustrating and its sad they make it almost impossible not to purchase items to continue at higher levels. I already pay monthly so I refuse to pay more for special items to help beat levels. This is my second time starting over just because it becomes so hard and more like luck of gems it spits out instead of strategy. Once you get into levels in the 730’s, your bag of items to help you beat a level starts to become empty....I have now played level 734 at least 20 times. This new version with update is so bad...lost the ability to go through task challenges to gain coins and the daily map gifts. The amount of coins it costs for just 5 more moves is so ridiculous at 98 and then for just 5 more, it triples the cost. The spinner to win coins after you beat a level amd watch an add is almost always 5 coins but never more than 10 and I have played at least 50 levels with it. I got my mother into playing and she told me recently she stopped playing because it becomes so hard, its not enjoyable. Mostly, I am disappointed..Version: 2.6
✓ Playing offline crashes after completing hard levelWhen playing offline (no internet connection), twice when I finished a hard level, it would crash. After relaunching the app, I have to redo the level. It happened at 586 and 590. Recently it crashed on an easy level. I am holding off in playing until I have internet connection..Version: 7.8
✓ Ads!First off I love match 3 games and this is a fun game. BUT, after level 10 it's non stop ads for non VIP members. I made it to level 18 and had ta go! There's an add after EVERY level. And of course they're the same ads over and over. I get that they want to be paid for their game and I would gladly pay because it's a fun game but I will not ever pay to rent a game. Sometimes I want to play and sometimes I don't. Why would I pay weekly for a game when I'm not playing it?! That's like renting a movie I never plan to watch. In my opinion, this game is way too expensive to go without ads and there's just too many in this game. There was even a pop up ad after the ad, as well as a continuous ad at the bottom. I don't see how this game has such high ratings..Version: 2.2
✓ Was fun until developer got too greedyI paid for the no-AD version and bought coins once or twice. I could earn 100 coins per day through challenges, then developer cut it to 50 coins per day. Challenges included watching 3 ADs, and this was okay. Then the developer removed the challenges. Only way to get coins now is to watch ADs or beat the current difficult level. The only way to beat the current difficult level is to spend money to buy coins for boosters. I was watching maybe 10 ADs per day, and the developer wanted more. I deleted the game from my phone. Goodbye..Version: 2.5
✓ Not collecting stats & raised price of boosts/life*update* They gave me 200 coins which costs .99 cents to buy- BIG WOOP! It costs more than that for weekly VIP membership and the game operates poorly for an entire week. They wrote me and said to get back to them with info about how much I lost, saying they would make it right. I sent info but I never heard from them again. You all are ripping people off. Warning, the “hints” are designed to make you lose. I played all the hints, just to see what would happen, and I lost. The hints are usually NOT YOUR best move. Since the last update, Greed & it crashes all the time. If I’m playing & my phone rings, I have to power off phone bc it freezes. I’m on level 733 (something) and this game hasn’t been collecting my stars st each level for the past several levels so I can’t use stars to purchase boosts! I have the VIP also. Not cool! Also the price of boosts and extra life is outrageous! I am cancelling my VIP and as soon as I spend all my coins I am deleting the app!.Version: 2.4
✓ Level 654I think there’s an error with level 654, when you’ve knocked the green blocks out the way the free squares don’t fill up with colours making it impossible to pass.Version: 6.2
✓ Total AddictSo I’ve left rave reviews about this game before and I prolly always will. I for the first time since I began making in app purchase I paid $10 for the Christmas gift package and didn’t get it. What’s worse is there is no way to actually contact anyone to say hey you just took my money and didn’t give me what I paid for so I’m really not happy about that..Version: 4.9
✓ Keeps crashing!This is a GREAT game but it keeps crashing! I only played 3 levels and it started crashing! Since then it's after each level. Now I can't get past level 20. Any suggestions? This could be a 5+ star rated but to have to start over again and again. I truly hope you can help me! It's a great unwind app I'd hate to have to delete it. Thanks again! Nanaeme.Version: 3.7
✓ DisappointedOMG. I wake up to this update that I didn’t ask for and so disappointed . It was my favorite game of all games until this morning. Now I’m SO disappointed that I don’t want to play it. I had infinity lives, coins, lucky wheel (that don’t exist anymore and I had so many bucks to use and didn’t even get a chance to spend them) I could change my characters clothes, go to the events and play when I was stuck on a level.) but now all that is gone. I am on level 1218 and not sure if I’ll ever get over this new update. What was y’all thinking about! Let’s tAke the fun from everyone. SO Disappointed!!! I would have rated y’all 5 but not after this update. The daily task is to watch ads now that’s impossible You may get to watch 1 or 2 sometimes most of the time it want let you watch ads so what’s the point in daily task if you can’t do them. I’m so disappointed and I really liked the game before the update. But now it’s totally not my favorite game anymore!!.Version: 2.7
✓ I Canceled VIP subscription after latest UpdateThis used to be my favorite game. I would play for several hours a day and had subscribed to the VIP to eliminate ads. I have purchased coins and tools. I canceled because now you’re limited to 5 failed levels and then you can’t play for bit until lives are replenished. For some levels it means you can only play for 10 minutes and then wait for more lives. Annoying. Playing other games now. It was fun until now. Players who make in-game purchases play for long periods of time but with the introduction of lives, players like me will stop playing. Bad move with the limited lives. If the developers think that the freebies will be enough for players to keep the same momentum of playing as in previous version of this game, then why introduce the lives? Listen to your players. Oh if you’re just going to use your hot reply template, don’t bother. Everyone read it already..Version: 2.7
✓ DisappointedDownloaded the game because of the cute Christmas graphics. No Christmas is sight. 😩. Do I have to reach a certain level to see the Christmas graphics. I see where this happens on many games. They entice you with cute graphics and after you download the game it’s just the plain old graphics. I’ll play a while but I’m a little disappointed..Version: 3.3
✓ DisappointedI used to enjoy this game but once I got to level 1430, every time I got a diamond, the game froze. It’s very frustrating to reach this higher level only for the game crash while trying to move forward. If you cannot get one diamond without it crashing, how in the world can you get 5 to move forward? Very frustrating!,,,,, Don’t waste your time!.Version: 6.1
✓ Update screwed up.I am on level 1439. Since the last update every time I beat a level, I have to exit out and close the app to continue to the next level. Now as of yesterday it won’t let me advance to the next level at all. Fun game tho, terrible update and I will be deleting it..Version: 6.0
✓ App kept crashingI loved this game until I received a phone call while playing, I answered the call. When I tried to go back into the game (which had been backgrounded) it was frozen and wouldn’t respond. I force closed the app and tried to restart and it crashed everytime. I even rebooted my phone and tried again to open, and it continued to crash. I was up to level 57 ☹️ I’ve since deleted the app, due to it not functioning. If I had been able to continue playing, 5 stars is the rating. I have an iPhone X and was on WiFi when this happened..Version: 1.9
✓ Expensive AddictionIf you’re really into spreadsheets, this might be fun and inexpensive for you. However, I’m on level 1822 & am just now realizing I’ve spent hundreds of dollars to get here. As others have stated, it’s impossible to move past higher levels without purchasing extra moves or helpers. My biggest concern is how often I seem to “lose” coins when I’ve just purchased large packs. There’s no way to track this from the user standpoint without creating a spreadsheet a manually entering data. I’d be on level 50 if that’s what I had to do, so I think it’s time t stop playing this game. I’d love to see the backend data from the developer showing my account information to verify I’ve been credited all I’m due, but that’s unrealistic. Sad cuz I love this game but I can’t love having to buy my way to the top especially when I may not be getting all I purchased.Version: 3.2
✓ Not playable!They literally JUST did an update from version 5.9 to 6.0 claiming to have “optimized the map interface.” I’m still stuck on the same level that I’ve been stuck on all week. I passed that level multiple times, but it’s impossible to move forward. I can play previous levels and special levels, but I can’t continue forward in the game. Beyond frustrating!! App is totally useless right now until this is somehow fixed..Version: 6.0
✓ I’d like to have fun but...So massively disappointing. I keep it updated and I won’t spend money. Wait- maybe that’s it, I’m supposed to spend money. Anyway- I go ahead and wait patiently for the free coins and the coin wheel, as well as every other opportunity to earn coins to keep playing. But I usually just get a message that my advertisement has failed to load and I won’t earn my free coins. No free coins, no way to earn stuff. So I might get stuck on a level for a few days, trying dozens of times to get past it. So while I enjoy the premise of the game and it’s entertaining while I play it, it’s aggravating not to get the advertisements and earn the coins I’m supposed to each day. I’ll revise my review if they clean this annoyance up..Version: 2.6
✓ Problems with AppOver and over again I have never been able to use the app when you can pay to get three/five more turns or buy the hammer for 1 or 3 hammers. I have set some long wins only to lose it because the prompts to add a few more turns NEVER work. I am on a fixed income so I am unable to purchase more turns. Please please fix this bug or whatever it is. My favorite game but not for long. And, perhaps you don’t care because I am not spending money..Version: 7.7
✓ Good gameThe game is fun for my grandson and I to have fun to play together. We just started playing this game. We haven’t had ads yet so I reserve my opinion to come back to update my review. Ads have started popping up now but are short. You can “X” out of most of them but some of them take you to the AppStore! This is ridiculous! When playing a game you don’t want to go to the store, you want to play a game! Waste of time and energy in my opinion. I am having a major problem signing into Facebook! It refuses to let me! Do NOT promise someone extra coins, especially someone who’s playing with a younger child, extra coins when it won’t let you sign in! I’m signed into the internet too before you ask that question! There’s times when you have to double tap on play or continue. No other games are like this. I’m taking back my first opinion of the game. If my grandson agrees, we will probably be deleting this app and finding a different game to play together..Version: 3.7
✓ Bugs in app!I absolutely love your crush! However I have installed and uninstalled the game twice because of glitches. The first time around I got to around 1400+ and no matter what I did it would not let me pass the level! The second time is now my icon will not move off of level 959 even though I have passed it several times. Please fix your app so that I can keep playing!.Version: 6.0
✓ Too many advertisements.I really don’t mind some advertisements, especially when I am playing on a free app. But….this has a long advertisement after every single round. Most of the advertisements are for games I already have. Please reduce the advertisements to every three or four rounds so the app is much more enjoyable. Thanks..Version: 5.5
✓ Jewel CrushVery average game, randomly crashes in the middle of a game..Version: 3.3
✓ Kept freezing upI enjoyed the game, was up to a level in the 400s, and purchased 3900 coins for $5.99, and no ads for $1.99. The game froze as I was getting a Christmas bonus. I force closed it, and had to delete and restart at level 1 with no coins and ads. I once again got up to a high level, and once again purchased 3900 coins. Big mistake...it froze again at the Christmas bonus. I deleted, and reinstalled only to be put back at level 1; 0 coins and ads. I’m done..Version: 2.1
✓ Don’t bother unless you love advertsFor the first 20 levels this is an ok match 3 game. After that it’s one game, one advert, one game, one advert .. and so on. The ‘free’ gifts have to be paid for. Deleted..Version: 4.5
✓ DisappointedAt first the user experience was good. Fun game. No glitches. But over the last few weeks I have been noticing minor glitches. First it was once in a while but now it seems regular. I went VIP a couple of weeks ago and it’s gotten worse since then. The game suspends after watching an ad for a boost. So you have to restart and lose a life. Or when I login it won’t give me my VIP power ups. Today it didn’t give me the 3 extra +5 moves VIPs get per day. But the most frustrating thing is that their tower game on the weekends- resets. I was playing yesterday and made it to level 28. And then this morning At first everything was fine but I went back to the game a while later and the tower had reset back to 1. This happened to me once before too. It’s a shame because I truly enjoyed this but the glitches are making this a terrible game now..Version: 3.7
✓ Money GrabWould give less than one star if permitted. I tried saving all of my power ups and coins for harder levels, however when I got extra close to completing one very difficult course, I watched a video for an additional 4 moves. After that, I used 150 coins go ahead and complete the level. I cleared it....or so o thought. The screen froze and forced me to close out. I exited the game and reopened the app to discover that the game didn’t save after me completing the level, but the game still took 150 coins. The game purposely freezes and rips off the gamer. This is stealing for those who actually pay money for coins/power ups etc. DO NOT SPEND MONEY ON THIS CHEATING GAME!!!!!.Version: 3.7
✓ Used to loveI used to love playing this game in my spare time, until the last update. You used to have unlimited playing now you get 5 lives and once those are gone you have to wait until they restore. If this doesn’t change will definitely uninstall the game!! Well after getting a response from the developer my rating is now 0 stars!!! I will be uninstalling this game, which after reading everyone else’s reviews I won’t be the only one. They really should rethink this last update and quit being greedy!!.Version: 2.7
✓ Great game but annoying malfunctioning adsThe game in itself is fun. Basic Match 3 stuff. Level of difficulty increases very progressively, although, at some point you can’t pass levels without props. The game is rather generous with those which is nice. Down side are the ads. I get it, a free game comes with them. But the fact that they bombard you with them when you don’t want them and that they don’t work when you do gets very annoying real quick. It also shuts down pretty often..Version: 3.7
✓ Level 188 glitchyThere’s a problem with that particular level in which it keeps crashing on me..Version: 1.3
✓ SuspiciousUsed to love this game. No set number of lives or waiting XX number of minutes before you could play again. Just mindless fun strategizing how to win a level. However, today the app updated to include limited lives with time limits to build them back up which is so annoying. The interesting part is that no update for the app appears to have happened outside of the App Store channel as there is no update to this app listed in recent history of updates on my phone. This raises a red flag and prompted me to delete the app, and I will never download another app from this publisher..Version: 2.7
✓ Stuck on level 2427-Are you working on fix?Okay, sign in problem is fixed, yeah. Now I am unable to clear level 2427. Tried many times, used boosters and am unable to clear one block, no matter what I do or how many times I attempt to restart this level. The same block is a recurring problem, so I am convinced that this is a system glitch. I am an avid player and would like to continue to be so. Please fix the bugs in this game. Thank you. Sending this complaint again. Please respond and let me know if you are going to fix this glitch or if I need to discontinue playing this game. You responded to another user regarding fixes on the level that they reported. Are you fixing the problems on all levels? I would appreciate a response to my review Thank you..Version: 5.8
🙂 Jewel Crush®- Match 3 Games Positive Reviews
Jewel Crush®- Match 3 Games works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Jewel Crush®- Match 3 Games.
⛔ Jewel Crush®- Match 3 Games Problems
