Workforce Tools App Negative ReviewsThe Home Depot, Inc.

Workforce Tools Negative Reviews

4.8
4.80873 star

Total 30 Negative Reviews

Workforce Tools App Complaints & User Negative Comments 2024

Workforce Tools app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using Workforce Tools? Can you share your negative thoughts about workforce tools?

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Workforce Tools for Negative User Reviews

Needs workI check my schedule for the entire week, each week- but when my store updates/changes my scheduled hours WITHOUT discussing it with me, I should ABSOLUTELY get a notification to the posted changes. This wasn’t an issue before… Lately this application is on the Fritz. I have the most updated software for my device and this app, but it is logging me out every time. I have to log into it 6-8 times a day. Previously I could go months without issues..Version: 2.14.0

Problème de mise à jourA chaque mise à jour, ça devient impossible de se connecter. Compliqué quand ton horaire de travail est dessus..Version: 2.6.1

Was a decent app that left a bit to desireWas pretty decent however I feel it left a lot to be desired. I don’t know exactly what but I feel like it needed to have a lot more of the one phone productivity apps so that when an associate was unable to utilize the one phone your personal phone would be a decent back up. And now I say was because as of the latest update I can’t even log info even after deleting several time and resinstalling when signing in I just receive a message stating the website is I longer available. Such a sad day as I’m probably going to be very early or very late tomorrow seeing as I relied solely on the app for my schedule..Version: 2.6.0

Regularly breaks & bugs outEvery update, there's some huge bug that just breaks the entire thing. Last update, it kept logging you out & not letting you log in. Now the calendar view is broken again, it does not load, so I can't see my future shifts, I can only see the very next shift on the home screen of the app. Also, it disabled the "send feedback" feature but gives you an annoying popup to get you to send feedback anyway, which does not actually allow you to send feedback when you click "yes", so I can't even send a bug report about these problems now..Version: 2.2.2

Does not work on older OSThe App will just force close upon opening. Does not work on an older iOS. Please make it operate with older OS again!!.Version: 2.8.0

Logging outThe app keeps logging me out.Version: 2.2.4

Log outKeeps logging me out..Version: 2.5.0

CrashesStill crashes with the latest fix of the update. Now I cant view my schedule or punches. Luckily I screen shot my punch badge..Version: 2.7.1

Ne fonctionne plus depuis 2 semainesC’est appli était super tant que je n’installe pas sur mon iPhone les mises à jour. L’appli a arrêter de fonctionner depuis la dernière mise à jour de IPhone ! Pas très pratique quand ton horaire peut changer à la dernière minute et que tes supérieurs te disent de toujours vérifier sur ton appli Workforce !.Version: 2.6.1

This last software update has caused major issues!!!With this latest software update it’s causing associates to not be able to load the app. I’ve tried many times to delete and reinstall the software with no success. I click on the app and it won’t load the login page. It says my IOS software should have no problem accessing the app, but it’s become very frustrating trying for 3 days to get anything to load. Hopefully it gets resolved soon!.Version: 2.7.1

Decent but needs workRequires restarting after doing ANYTHING. It does not refresh until closing the app manually and restarting. It’s also frustrating booking time off, having to select each day individually.Otherwise it’s a pretty good app.Version: 2.5.0

Page expiredI have to use this APP for work at Home Depot and it will not work on my iPhone 13 pro. It logged me out and now it will not allow me to sign in. Keeps saying page expired. I do it on wifi and off wifi and still the same. This is very frustrating! I’ve emailed IT and still have not heard from anyone. No one at my work has issues. Why the heck am I. I need it fixed. Pls help me. They told me to check my iOS to see if it was updated and it wasn’t so I updated it and still did nothing. Frustrated to say the least..Version: 2.6.0

Security IssueDoesn’t work while on VPN. May not work with some antivirus or firewall apps. Works occasionally for me but most times I’m denied access..Version: 2.18.0

Needs updateXchange feature is now available at my store and some associates have it some don’t even though the app is up to date..Version: 2.12.0

Failed to login Please try againWouldn’t let me log in. Uninstalled the app… Reinstalled the app… Shut down phone… Restarted phone… Always “ Failed to login Please try again” Uninstalled this (cr)app.Version: 2.7.2

Grey BoxesThe recent update has caused the punch out time to be all greyed out, I’m unable to see what time I punch out for lunch and work. This needs to be fixed asap I can only see what time I punch in..Version: 2.9.0

Workforce appI use it for work every day. It was working great but now it logs you out every time you leave the app. Not very practical or helpful. I use this to punch in and out of work and for my lunch, now I’m having so sign in multiple times a day. Not sure if this started happening after an update but they should really fix it.Version: 2.5.0

It’s okayIt’s sometimes slow and takes forever to load but it works. Wish they could make like a option for like posting shifts, so someone else can pick up hours if they’d like. I know H‑E‑B uses a work app like that. I think it would be much easier because finding a manager and having them to input it takes forever. Either the Manager is occupied or they forget to input it..Version: 2.2.4

Frustrating sign inI’ve downloaded this app multiple times and every time I try to sign in it says page expired. Even if I click forgot password it says page expired. I can’t even sign in at all to use this app..Version: 2.5.1

Works cromulantlyHome depot needs more robots.Version: 2.5.1

Does not workRead through the reviews, tons of people experience this “Page expired” issue. No matter what I do to trouble shoot, it will not stop logging me out and will not let me log back in with that “page expired” thing. I restart my phone, delete the app and re download, unblock all security / cookies in my settings, do this over and over it will not let me log in. Its ridiculous. There’s also ZERO tech support for this app. I’ve written emails to the app manufacturer multiple times and never hear back. There’s “updates” all the time and yet they never fix this. Super frustrating :(.Version: 2.6.1

Failed softwareVery unreliable Program FAILS to load for most associates Store 7272 Rarely if ever functions,.Version: 2.9.1

No more partial day or..No way to write why you need that day off. Like before I could put in for a partial day off. As I usually don’t need the whole day I just need to be scheduled to be off by a certain time. No more of that and now no notes to why you are requesting off. Like if the kids braces appointment or a doctor appointment etc and since no notes we can’t even write there that we need only certain hours off. We want to be able to be flexible but for me to have to request a whole day off vs a couple hours. It hurts..Version: 2.18.0

Useful… when it works🙄This app is quite useful… when you can get it to work. It is supposed to keep you logged in until you need to change your password or you log out, but it constantly logs you out, sometimes multiple times a day, and usually at the most inconvenient times. (Like when you’re double checking your punch time for lunch, so you won’t be late) Then when you do get logged back in, half the features don’t work for several minutes, sometimes hours. I also receive notifications saying a new schedule has posted for a specific date, but when I check the schedule, nothing is there. If I had a nickel for every time it freezes up, logs me out or says “an error has occurred”, or notifies me of nothing, I could probably quit my job and live off of that money. Occasionally a window will pop up asking if you want to give feedback. When you click “yes”, it won’t let you do anything. So is this just another glitch or are they fully aware how bad the app is? The fact that this app is crap really isn’t that surprising, seeing as the registers and first phones software is equally horrible..Version: 2.10.2

Logs me outLogs me out every time i close the app even though it says i'll stay logged in, which is super annoying.Version: 2.5.1

ReviewMost of the time it fails to work when I try to use it , and I have stopped using it for most things other then looking at my schedule. And y’all have ruined the Home Depot app with the “latest update “. Whatever y’all did was the worst. It now takes 3 extra steps to use it and most of the time it kicks you bact to the “home page” that NEVER WORKS!.Version: 2.2.4

Will not keep you logged inI used to love this app, it made clocking in and checking your schedule so easy. However for over a a week now it will not keep me logged in. It will log me out several times a day, every day. This greatly reduces the convenience the app is meant to provide. Want to quickly check what time you start/end on a day for making other plans? Nope, need to type in store number, user id and password then wait for it to load. Want to clock in quickly? Nope, it’s going to take more time to log into this app then doing it the old fashion way, (digging out a scrap of paper with your id on it included.) When it kept me logged in the app was easily a 4-5 star app. Now it’s only slightly more convenient then printing out my schedule every week on a company printer or taking a picture of a computer screen..Version: 2.2.4

This app needs major improvementsThe first thing I noticed was that you cannot sync your schedule with any calendar apps period!!! Which makes setting alarms and scheduling appointments no easier than if you didn’t have the app in the first place. Now I got logged out of this app somehow and have not had any success trying to log back in! I get sent to a safari page which asks for my store# user id and password then when entered the sign in button is not clickable! Why does this have to be so overly complicated just to access my schedule? I doubt the ‘gods’ of flooring and diy would approve!!!.Version: 2.5.0

New, unnecessary update broke the appPrior to the update, the app worked fine. I could log in, check my schedule, get my badge to punch in, etc. now I can’t even log in? I put in my info into a window that pops up, already a bad sign, and hit “sign in” and it tells me the page expired? That the page I’m trying to access is... no longer available? What page? I’m trying to log into an application to check my hours! EDIT: the page says it got an update a week ago but as of October 2021 I still can’t log into this &$&@ app. You’d think that they would fix this issue because they changed the process for when you forget ur myapron password so that you need to use the app to change it according to my store manager… which doesn’t make a lick of sense because you need your password to log into the app?! Good thing I wrote it down. At home. Hope they didn’t expect me to do infocus last month. The only thing I can fathom is this MUST be an issue with MY phone, I see other people logging in just fine as they punch in using their phone. Wish it was that easy for me. I knew getting apple was a mistake..Version: 2.2.0

Keeps logging us outThe apps keeps logging us out.Version: 2.5.0


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