Name: DB Secure Authenticator
Rating: 1.42857 (34 reviews)
Author: Deutsche Bank AG

27.6LEGITIMACY SCORE
28.1SAFETY SCORE
4+CONTENT RATING
FreePRICE

What is DB Secure Authenticator? Description of DB Secure Authenticator 1690 chars

DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store.

There is a choice of 4 functions within the app:

1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions.

2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application.

3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone.

4. Authorising transactions: If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened the transaction details are displayed, and can be authorized without the need to scan a QR-code or type a code into the online banking application.

App setup:

Access to DB Secure Authenticator is controlled either via a 6 digit PIN, which you choose on first launch of the app or by using the device's biometric functionalities, such as fingerprint or facial recognition.

Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.

DB Secure Authenticator App User Reviews
DB Secure Authenticator Pros
DB Secure Authenticator Cons
Is DB Secure Authenticator legit?
Should I download DB Secure Authenticator?
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Product details of DB Secure Authenticator

DB Secure Authenticator App User Reviews

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DB Secure Authenticator Pros

✓ App keeps crashingTrying to open app but it instantaneously crashes. It is the most updated version what I have.Nikolav33Version: 4.1.3

✓ DB Secure Authenticator Positive Reviews

DB Secure Authenticator Cons

✗ Why would DB do this?Just give us an RSA token like everyone else on the street! Why force us to use this buggy multi-step nuisance? Why does it take minutes just to log in to an already notoriously slow portal? And then you get logged off after 15 minutes and have to do it all over again! Have DB’s web designers ever talked to their users? Do they not have enough money to hire engineers who have heard of use acceptance testing?.Mmitchell26Version: 2.2.4

✗ App keeps crashing immediatelyPlease fix the bug that make the App crash immediately upon opening. This happened once and I had to uninstall/reinstall and talk on the phone to get a new secure ID password, so I do t want to do that again. If you require a secure log in, make sure your App works consistently!.WakafkockaflameVersion: 2.1.1

✗ DB Secure Authenticator Negative Reviews

Is DB Secure Authenticator legit?

⚠ No. DB Secure Authenticator does not seem legit based on our analysis. This conclusion was arrived at by running over 34 DB Secure Authenticator user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for DB Secure Authenticator is 27.6/100.

Is DB Secure Authenticator safe?

⚠ No. DB Secure Authenticator not seem very safe to us. This is based on our NLP analysis of over 34 user reviews sourced from the IOS appstore and the appstore cumulative rating of 1.4/5. AppSupports Safety Score for DB Secure Authenticator is 28.1/100.