Credit One Bank Mobile App SupportCredit One Bank, N.A.

Credit One Bank Mobile App Support

4.7096 star

Total 992,214 Ratings

Description of Credit One Bank Mobile

Conveniently manage your credit card accounts with the Credit One Bank Mobile App. Schedule one-time or monthly automatic payments and view account activity, balances, payment history, offers, and more!

Fast and secure sign-in with Face ID® and Touch ID® (available on capable devices)
Use Quick View to see a snapshot of your account without signing in

Schedule, edit, or cancel one-time payments
Change your payment due date
Check your balance and available credit, and view recent transactions or monthly statements
Access your Free Online Experian Credit Score
Manage your profile and account settings
Easily manage multiple accounts
Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail

View the latest offers and More Cash Back Rewards on purchases at participating merchants
View exclusive credit card offers

Easy access to Help & Support contact information
Use our chat feature for instant answers to your questions
View a full list of frequently asked questions and answers
Choose how you get alerts, including mobile notifications, email, and text
Set up notifications for important account activity, payment reminders, and special offers
Get notified when rewards and exclusive credit card offers are available
Receive alerts if fraudulent activity is suspected on your account

Credit One Bank Mobile App User Reviews

What do you think about Credit One Bank Mobile app? Ask the community a question about Credit One Bank Mobile!

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Credit One Bank Mobile Pros

Great cardI have read the reviews and it’s agreed upon with others ..where I do pay my Bill ASAP and definitely before the due date and yet get charged interest which is a small amount within the two months that I have checked my statements.. I only have this card 3 months so far. I have another card but they don’t do that ... Overall it’s a great card for not having great credit but it’s a start in the right direction. It’s not to crazy with there fees and having access to the credit which is giving and reasonable enough to spread the annual fee payment in small amounts every month which is a plus , and it’s done like that because the annual fee is high and with the low credit amount it’s understandable. I love the card because not only I improve my Credit I get cash back as well !.NikkiizSweetVersion: 2.38

KayleeJBefore getting this card I checked out the reviews to see how the card was. Well it had mostly negative reviews and only a few good ones. So, I end up mentioning credit cards to a family member. She suggested Credit One, I explained to her that my score had dropped tremendously and the reviews I had read ; she insisted try it anyways that she had never had any problems with them. She stated, she had he account for more than 7 years. However, I tried it and Credit One started me out with a $300 credit limit and a month in a half after that they gave me an increase of 150. I applied in at the end of October and the increase happen last month January. I must say I have not experienced any difficulties with them. And I definitely appreciate them for giving me a second chance. Thanks Credit One!.WevcchoVersion: 2.13

Credit One Bank Mobile Cons

Unbelievably bad serviceI made my payment on time 5/28 but my card was declined numerous times but never able to connect or speak to anyone. Even though you say you have hours you literally just hang up on people. Get my statement, shows payment was made on time, but no available credit, clearly a mistake on your part but again communication with anyone is not possible. No phone, can’t get logged in on the computer...your bots are totally a one way deal. You can’t even communicate with the bots so I was forced to set up an app on my phone and lo and behold, all of a sudden it turns out that I do have over 500 available credit. Golly, gee whillakers...I wonder if anyone will apologize for the embarrassment I’ve endured. I’ve been trying to straighten this out since 3/28 with multiple denials. I’m 66 years old and I don’t do business on phone apps, I certainly don’t pay my bills on them. It is clear to me after trying to navigate your system for weeks that’s the only way you want to do business. I’m not sure that’s acceptable. I went ahead and paid my balance off. It’s kind of irrelevant, a card that you’re a good customer but you can’t use when things are really tough...well, what’s the point. But the issue is not being able to address it and get it fixed. That’s a problem..BackpfgVersion: 2.28

Not very accommodating with long term card holdersI’ve had this card for approximately 4 years. I asked for the annual fee to be lifted due to my outstanding credit/payment history. I was told that wasn’t an option. Then asked if I could pay my monthly payment with the person I was speaking to at the time because the website was giving me trouble... and Still got a “NO” for an answer. I was so upset cause I know that I’ve never asked for that in the past so I expected to have at least 1 courtesy phone payment due to their web issues and not mine. I was told that I had to pay $9.99 for phone payment. I then mentioned that I have 2 other capital one credit cards that lifted fees in the past because I had great payment history, etc. my credit score is 756! And I've never been late or asked for anything. I can’t wait to pay this card down and close it! I feel very disrespected and not appreciated as a card holder. As hard as I work to make sure my payments are made on time and improve my credit.... they’re just out for the $$/fees/etc... not for cardholders. Sad really.4 yr card holderVersion: 2.16

Is Credit One Bank Mobile legit?

Yes. Credit One Bank Mobile is 100% legit to us. This conclusion was arrived at by running over 992,214 Credit One Bank Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Credit One Bank Mobile is 93.2/100.

Is Credit One Bank Mobile safe?

Yes. Credit One Bank Mobile is quiet safe to use. This is based on our NLP analysis of over 992,214 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Credit One Bank Mobile is 93.7/100.

Credit One Bank Mobile Screenshots

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Product details of Credit One Bank Mobile

App Name:
Credit One Bank Mobile
Credit One Bank, N.A.
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
App Size:
111.11 MB
Bundle Id:
Relase Date:
22 September 2016, Thursday
Last Update:
17 March 2022, Thursday - 15:52
IOS 12.0 or later

Credit One Bank Mobile 3.22.3 Update Note
✱ Version History

This version of the app includes several enhancements and bug fixes that help improve your app experience..