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Adobe Aero App Complaints & User Negative Comments 2024
Adobe Aero app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adobe Aero? Can you share your negative thoughts about adobe aero?
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Adobe Aero for Negative User Reviews
✓ Crashes on openingDoesn’t open - but running in background - when switching to it, it rejects switching but keeps running. Currently a waste of time! iPhone 6s Plus running iOS 13.1.3.Version: 1.1.1
✓ Crashes 90% of the timeI have 2 IPads and Aero crashes at launch 9 out of 10 times on both of them. The only work around for me is to uninstall the app and reinstall. It will work as expected only during the first time using the app, then will crash every time after. I’m trying to implement AR into my design team but it looks like we will have to wait until a more stable version comes out before we can experiment with Aero. Very disappointing as we’ve discussed many different ways to leverage the app for possible future design solutions..Version: 2.12.2
✓ Won’t installI updated my iPad Air just for this App (I don’t update often) just to be told I am unable to install the app due to some features are not available on my device. I could of saved me about an hour of my life deleting other apps to clear space for this update smh.Version: 1.4.1
✓ I’m on IPad IOS 15.4 and I get stuck on the scanning screen.There is this Weird bug that I have been having Commonly, and I just started using this app for 1 minute, I tried re-installing the app but It’s still happening, I tried looking up some answers but No luck. If there is Anything to fix this that Is outdated and Doesn’t work for iPad, This is a Giant issue..Version: 2.14.6
✓ Still No Layers??This could be a five star app of it wasnt so buggy and didnt crash so much ... and why take out the things that work ? and/or are useful ?... What happened to Layers ??.. created a bunch of new content only to find out players have disappeared… And then the last update: still no layers... but documentation and descriptions still say it’s there / but it’s not, or is it hidden or????...tired of waisting time and energy w this app... as a result looking into others that shine... Also why take out things that are actually useful and work like the picture frame that allows image uploads? Is that gone too or just hidden?... these two things alone made me come back and use in spite of the bugs and crashes .... but now checking the last update and not finding has me searching for other apps .....Version: 2.1.1
✓ ?!?!?!I downloaded the app a month or so ago and it worked perfectly for testing. But for some reason recently the app continuously shows an error when I try to add an asset. Then the free asset library is no longer available. Great idea for the app but it’s frustrating trying to be ahead of the curve with this new technology and it doesn’t do the simple functions you guys promised..Version: 1.4.1
✓ UpsetI really would like to like this app and create some really cool things but it is constantly working on and off. Every time I go to place an asset, it gives me an “unknown error reported.” This is very annoying. I have read some of the reviews and someone had the same issue. I am not on WiFi but I have my tablet connected to my LTE network. Does this only work on WiFi? I have also checked my setting to see if cellular data was turned off for this app and it is not. I even turned it off and back on but nothing. This would be an awesome app it is worked. 😡.Version: 1.6.0
✓ So many bugsThe app has a very hard time finding surfaces and crashes constantly..Version: 2.12.2
✓ Needs better export optionsPlease bring back better export options. The original version of this app allowed you to export .uzdz and if I remember correctly, I could easily send my design over to adobe dimensions. The limited export makes designing a project in Aero a waste of time..Version: 2.16.10
✓ Spam callersAs soon as I got this app I was spam called. Unimpressed with this kind of crap. Do not recommend..Version: 2.12.2
✓ Why there is no preset in the app addition?Why there is no preset!.Version: 2.0
✓ Keeps crashingAmazing app with so much potential, unfortunately it keeps crashing on both iPhone and iPad which makes it extremely annoying. Please fix bugs..Version: 2.12.2
✓ Instantly closes downI have the same issue as the previous reviewer - the app launches, then switches to the background and remains inaccessible. I have a 6s 64Gb. This looks like it would be great when it’s fixed..Version: 1.1.1
✓ App crashes easilyIt’s hard to test out new AR experiences because the app usually crashes before i can place my model on the anchor..Version: 2.12.2
✓ It crashes so muchIt has great features and it’s easy to navigate, but it crashes constantly. Please fix this because I think Aero is a awesome tool..Version: 2.2
✓ Crash at openingApp open then closes, crashes straight away. Using iOS 13.2 on iPhone SE.Version: 1.1.1
✓ TerribleThe app crashes as soon as you open it.Version: 1.1.1
✓ No longer worksDoesn’t work with iOS 15 should be withdrawn from the App Store. Moment you launch a project and anchor it the app crashes. Tested on different devices..Version: 2.12.2
✓ Instant Crash as wellUsing on an IPad Pro and the app instantly crashes on launch..Version: 1.1.1
✓ Great… When it worksIt’s great when it works but most of the time it can’t even start. I’ve updated my iOS and cleared my memory without luck. I usually have to delete it and reinstall..Version: 2.15.4
✓ Can’t download to my daughters phoneI’m trying to install the app on my daughters phone but every time it’s sent to me to ask permission, it only allows me to download the app and not her. It’s not asking me permission for her to download the app please help!.Version: 2.18.4
✓ App won't open.App shuts down on launch. Shows initial splash screen then closes..Version: 1.1.1
✓ Terrible appThis doesn’t work well atall.Version: 2.23.4
✓ Limit ExceedsKept having upload issues. Warning message keeps popping up “loading this asset would exceed available device memory.” Do not understand if it’s a bug. I have enough memory on my devices..Version: 2.12.2
✓ Impressed but not satisfiedThis app is a necessary direction for the Adobe workflow, makes sense. Very similar to Reality Composer but different in some good ways, some bad. Aero has its place for what it does well, ease of editing in the app and workflow in general. I use all adobe products so Aero was a nice addition. However, the .usdz export needs immediate attention. When importing a 3D .psd object from Photoshop the Aero .usdz export displaces the image so its not aligned properly. Very frustrating to spend time on the design, work with it on a tiny screen then have the export feature displace the graphic. Looking for info about the desktop version as well. I know it’s in Beta, an invite would be nice..Version: 1.4.1
✓ Unable to view test project in ARThe program is very cool and intuitive. Went to create something on desktop so I could test a fleshed out design. After downloading the app, I keep being prompted to update if I want to view that specific project. I was able to get to the 3rd step of the toy tutorial before it crashed. Don’t know if it’s related..Version: 2.0
✓ It could be just me.I downloaded it and when I opened it, only 1/4 of the image was showing in the corner of my screen. I couldn’t get passed the sign up because i couldn’t see the other 3/4 of the screen..Version: 1.5.0
✓ Unable to view the work from the linkWhen I tried sharing my work, it wasnt visible to others. Shows ‘Cant View’ and asks to view it from Safari which also doesnt work..Version: 2.23.4
✓ How do I delete stuff?!?!?!?I created my first project through the tutorial, and it took up some of my cloud storage. I have the free version so it’s only 2 GB. I wanted to delete the project so it tried pressing and holding on the thumbnail and nothing happened. I eventually found myself on the cloud storage tab, where I saw the project thumbnail now with three dots next to it. ai clicked these three dots, saw the delete option, and deleted the project. I then proceeded to go back to the recents tab annndddd, nothing. The project was still there, except it had the uploading symbol on the thumbnail. I then went back to the cloud storage tab, and the project was still there even. I had thought that the delete option would have at least deleted it from my cloud storage, seeing as that is the page I originally deleted it from. But no, it was still there. I then thought to go to the files app on my device, and I saw the project there, and deleted it there. I thought I had done it. I then went back to the Aero app and my project was STILL THERE. LIKE WHAT? Every project takes up cloud storage and with no apparent way to delete stuf from it, I can’t even conserve storage. I had already previously thought that adobe was a greedy, money-milking company. But now I KNOW it for CERTAIN..Version: 1.4.1
✓ Opening the AppHi Adobe, I’m running 13.2 and when I try to open the app, it crashes out and returns me to home screen. Sorry guys can’t use it? And I was very excited tin try it out..Version: 1.1.1
✓ Very buggyThis has so much potential, if only Adobe would address the issues they've known about for a year. One of the biggest frustrations is the fact that when exporting via .usdz, half of the available behaviors will not function for anyone without the app. It's a bit difficult to create something for the masses that doesn't, in fact, WORK for the masses..Version: 2.4.1
✓ Wont accept loginApp’s login page is broken. Cant type in my adobe id, and if I use safari to open the login page, the app just returns to login options again..Version: 2.18.4
✓ Just crashes 12.9This just open on an iPad Pro 12.9 with the latest software installed. Please fix ASAP!.Version: 1.1.1
✓ Does not workSimply does not work, click on the plus sign and it just shuts off to the phone menu..Version: 1.1.2
✓ Opens then closesAero opens then shuts down on a 2017 9.7 iPad Pro running 13.2 which is a huge disappointment.Version: 1.1.1
✓ RubbishSame just crashes on my iPad Pro why launch these apps that don’t work.Version: 1.1.1
✓ Can’t export in desired fileThe app is perfect but I want to export in usdz file I am only allowed to export in .real file which is very frustrating..Version: 2.21.4
✓ HorribleWhen you try to put a backdrop the whole app turns black and the project no longer works.. PLEASE FIX THIS!.Version: 1.6.1
✓ Super crashyWon’t even open.Version: 1.1.1
✓ Still need some work...With the new update, it at least start. What Adobe is aiming for with this is absolutely amazing. BUT, lots of bugs. Still need work. Keep it up Adobe..Version: 1.1.2
✓ Stuck on “loading your documents”I’d used this app before and had no issues, but just downloaded it this week and it is stuck on the “loading your documents” page. I’ve tried uninstalling it, closing and restarting, but no luck. Rating it this low simply because the functionality is broken since so it is temporarily useless. I’m going to delete it if it can’t be used..Version: 2.21.2
✓ Love the idea of it but…I’m finding that after creating a project on my desktop and viewing and tweaking it on my phone, I can no longer open that project again on either the desktop or phone — it just gets hung up at about 3/4 of the way through the process. I was really looking forward to using Aero to add an AR element to a piece in an upcoming art exhibit, but it looks like that may not be possible unless I use only extremely low poly objects or 2D images. I’m also a bit ambivalent about having to make viewers download an app. Most will probably find that too much trouble, and move on to the next exhibit that doesn’t make them jumo through so many hoops..Version: 2.14.6
✓ Love it but my models won’t loadHi there! The app is great. Having fun, but it’s failing to upload models that are less than 50mb in my iphone. The latest 12mb did not work. Exported from dimensions.Version: 1.1.2
✓ Doesn’t even launch on lates iPad OSAdobe quality control strikes again. If this only supports 2nd gen iPad Pro - why does it install on gen1 without a warning - surely would be simple to add error screen / hardware detection at startup without crashing out. Adobe are so sloppy with their coding can’t believe it..Version: 1.1.1
✓ PRIVACY ALERT - CAMERA WONT TURN OFFAs a dev, I’m disappointed in this app. The app accesses the camera even when the camera isn’t visible. Check the iphone green privacy dot in the top right hand corner of the screen. It only turns off when users exit the app. This means there’s a “cameraPreviewLayer” being hidden. Is this a bug? If so please fix this..Version: 2.2
✓ Keep loading documentNot working at all.Version: 2.12.2
✓ Log-in issue with Google AccountCannot seem to log in with my google account. It stays on the logging page forever, and I was never able to use the app at all..Version: 1.4.1
✓ Needs workWent outside and selected my driveway as a surface. Dropped in a action asset. Chose the move to and dropped a pin in front of me, a good distance from me. Previewed animation, asset walked off to another direction. Not even close to where pin was. Tried on a smaller surface, a table and repeated the steps. Again asset walked the wrong direction from the pin..Version: 2.20.4
✓ Not great if you don’t have lots of storage availableIf your device has almost no storage like mine has, it won’t work. Just letting you know. Not a suggestion.Version: 1.5.0
✓ Adobe Aero crashesI’ve downloaded and installed Aero onto my iPhone 6S on iOS 13.2 but when I open it it hangs for a second and then closes down. I hope this is a bug that can be fixed soon as I’m looking forward to seeing what it’s capable of..Version: 1.1.1
✓ Great features, easy to use. Crashes often.I’ve been really enjoying the infinite possibilities this app has to offer, and it is very easy to use. However, even with the latest iPhone it crashes often..Version: 2.12.2
✓ Great ConceptObviously it’s a beta so it’s missing a few things such as: animation for Malik on his second action: doesn’t do the command but idles 01 instead repeatedly. Have people be able to show walking so they’re not in car, helicopter mode. I would add a literal line for move to to show the path for my airplane, helicopter, etc instead of having it follow my every fidget of my finger sliding across my phone screen but instead allow me to draw a line on the screen and the object will follow the line. I know it’s beta but the beta is a three star.Version: 2.16.10
✓ Export issuesHello, thought I was going to love this app for showing off packages structural designs, unfortunately after loads of learning and work the export crashes the app..Version: 1.4.1
✓ Doesn’t work at allEvery time the app finishes finding a surface, the app just stops doing anything and I can’t tap on anything or do anything. Also I can’t import any 3D models because it greys out everything and doesn’t let me select any models. I can’t go into more detail on anything else about the app because there was literally nothing else to do since the entire app doesn’t even work at all..Version: 1.1.2
✓ UnderwhelmedVery glitchy.Version: 1.5.0
✓ Crashes to Home ScreenWill not open crashes back to my home screen.Version: 1.1.1
✓ Keeps crashingHi, i have trying to test out a project on the mobile app which i made on the desktop app, but it keeps on crashing once i have found a horizons surface. I always have to re install the app to make it work but soon after the same thing happens..Version: 2.4.1
🙂 Adobe Aero Positive Reviews
Adobe Aero works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Adobe Aero.
⛔ Adobe Aero Problems
