- 41.1LEGITIMACY SCORE
- 41.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
GoToAssist Support - Customer App User Positive Comments 2024
GoToAssist Support - Customer app received 8 positive comments and reviews by users. Can you share your positive thoughts about gotoassist support - customer?
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GoToAssist Support - Customer for Positive User Reviews
✓ The app is not a scamThis app was used by Sonos (a reputable company) customer support to help me diagnose an issue. It’s simple - don’t use this app unless you yourself contacted support for an issue from a company that you trust.Version: 2.2.3
✓ Great App for Online supportAwesome app for support.Version: 2.1.0
✓ Great App, Stupid PeopleTo everyone giving this app 1 star. It is not the apps nor the developers fault that you got scammed into installing this and allowing some to access your phone. On that note. The app works great I am able to direct my customers to install and get assistance on their iPhones. Really helps when a user is having a outlook issue or one drive issue..Version: 1.3.8
✓ Used in my companyI use this within my company to help support iOS devices. With it, I can view the screen of the user to help alert them where they should go. This is used with the service GoToAssist I have to help support my end users. I see a lot of reviews about scams, but this app itself is not a scam; however, the app could be used by scammers paying for a subscription; so definitely only use if you know the other party. This goes for any other apps as well, though..Version: 2.2.2
✓ Honest supportI downloaded and used this app with Sonos Customer Support and it worked great. After the customer support team was finished they specifically told me to disconnect and delete the app. So on the reviews this app is good if YOU and ONLY YOU contacted a reputable company for customer support, if a company contacts you then don’t install it. I would not have gotten my equipment fixed had it not been for this app..Version: 2.2.4
✓ Valuable Support ToolThis app is used by many reputable companies to provide quality support. But only use it with someone you trust. The negative reviews are from people who were tricked into using the app by scammers. When used by a reputable company, this app is one of the best ones out there for remote support..Version: 2.2.4
✓ True app reviewThis is a tool like any other that can be used for good or bad reasons, as the developer says in the first line. Only use with people you know you can trust. Being an IT professional for more than 25 years. I can tell you I have used this tool to help others out of some bad PC issues. There was a time people had to pay triple for PC services than what I can provide remotely today and, in many cases, can get same day service. So please judge the tool and not the operator behind the tool. I like my customers' ease of connecting to me and assisting all my clients' mobile/tablets, PCS, and mac devices, even during off-hours with unattended access. For legal reasons, I can provide full session recordings of my operations if there is a concern with unattended abuse..Version: 2.1.2
✓ I can’t connect?I can’t connect to my tech support friend..Version: 2.2.4
😕 GoToAssist Support - Customer Negative Reviews