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Phomemo App Complaints & User Negative Comments 2024
Phomemo app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Phomemo? Can you share your negative thoughts about phomemo?
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Phomemo for Negative User Reviews
✓ It was good until they made the app 17+I have restrictions on my phone, so I unfortunately can’t use the app anymore because my phone only allows apps that are 13+. I don’t understand why you would change it when people below 17 use this app, this is really inconvenient for me. I really wanted to make stickers for my sketchbook but now I can’t and I already bought the printer and used it multiple times until the age range change..Version: 2.24.1
✓ A Secirty Risk in an app.I bought a Phomemo printer to print images of my artwork from the Procreate app. I've used thermal printer at work and thought it was a good deal to make small black-and-white images of my work I could give away. The printer itself works great and provides some nice images. A little watercolor or pen work and you can make very nice color stickers. However, as an IT person, my concern is with the software that comes with this, and which the printer is worthless without. All your images are uploaded to the company's servers for printing and printed from that copy of your image. Therefore if you let the application use all your photos, someone has not only access but a copy for every photo, which is stated in the Terms of Service, even thought the privacy staement says it does not collect data. If you've taken photos of your driver's license or another id, someone in China has access to that too, which I find too much of a risk. If you are going to use this set your photo permissions for iOS to selected photos and load your photos one at a time, which is a pain but will be far more secure. Even if you do that, you must use this printer with an internet connection since it uses the server copy of your photo, which for the portable field use I had planned is a problem. Since you can;t use the printer without the software I'm going to have to rate this only one star. Thiss could have been so much more, but rides the line between utility and spyware..Version: 2.11.0
✓ Disappointed in the APP functionalityI bought this little printer to use for my studies... I really wanted to use it to print quick little flashcards (labels) for my course work. BUT in the APP you cannot change the font at all ... You can not make the font any bigger ... so the font on my label is super small and not actually useful at all... so VERY disappointed in this missing functionality. Pointless to use the printer without being able to change the font size.Version: 2.24.0
✓ Printer option not foundI did everything the app said to connect to the printer and even attempted to find alternative means to connect, but nothing. The app in the App Store does not support the m08f model printer and only allows the m02 option as a selection once I’m in the app itself and when I attempt to scan it I get a failed message. I have turned everything off and back on I have even deleted the app and started all over again in the download process and nothing. Bluetooth is on and the printer is on and fully charged as well as the phone and the operating system is within the required age and I cannot get it to connect. I tried calling and got nothing. So that was $178 dollars for nothing and no support and a useless piece of technology. If there is some magic trick to connect this device to my phone I would love to know what it is..Version: 2.17.1
✓ Nice little printer - poor support from the appI like adding drawings, stickers, photos and things to my diary to brighten it up. And I like the fact that the stickers can be used for so many other things. I love the little Phomemo thermal printer, BUT the app is very disappointing. The tutorials seem to have disappeared, and despite deleting the app from my iPad and reinstalling, they have not reappeared. I haven’t yet worked out whether I can add my own designs to the graphics menus. The photo prints are fun, but along with the pre-existing graphics, these are about the only things I can seem to produce. I am sure all Phomemo users would appreciate it if the the developers could devote some time to fixing the tutorials and making the whole app more user-friendly..Version: 2.6.0
✓ No ability to make adjustmentsI have the M03 printer and there is nothing in the frames to choose from that allow one to space, adjust, align, center text or insert a picture. There is a large gap at the top of the beginning of each frame which is just blank. There is no ability on the keyboard ( like up arrow nor down arrow ) to put something there. The entry spot starts too far down in the frame omitting the option of inserting text in that wasted space. Should have to option to use it or not. This is the same situation on every frame that is a template to be used..Version: 2.6.1
✓ Update means won’t openStupid update can’t now open the app no matter what I try.Version: 2.22.0
✓ Awful app!I bought this mini printer over a year ago and initially it worked okay though the app lacked some really basic functionality. It is now a pain to use - the app totally freezes each and every time I try to select images to print is my iPhone 13 pro. The app constantly crashes and I have to quit it and return 5/6 time so trying to print anything is a pain. A total waste of money - this printer was not cheap! 😞.Version: 2.4.0
✓ Such a painI have been trying this for hours. The printer is not printing, and it is just leaving it blank. it is not working at all, and is just leaving random dots on the paper and will not print any images. NOT HAPPY WITH THIS AT ALL. DO NOT GET!!!.Version: 2.31.0
✓ New update doesn’t allow zoom in and adjustWhen you zoom in you can’t print the top of the file. It will only allow you to scroll. Old versions was better. Can’t print labels now unless it’s super small font.Version: 2.32.0
✓ Trying to print photos is impossible.I’ve tried everything, but trying to print any photo is nearly impossible. The app randomly has picked one album to set as its default when you chose a photo, if the photo you want is outside that album you’re unable to chose a new one. While yes it gives you a choice to select a new album, once picked it’ll revert back to the original album it decided to be default. My permission are set to all photos, I’ve uninstalled and installed and within the settings cleared cache. I do t know what else to do, the app needs an update..Version: 2.12.0
✓ Can’t use since new updateWHAT HAPPENED??? My iPhone automatically updated the app and now it’s unusable! I try to connect my printer but the screen is frozen. I can’t even tell what the new TINY symbols mean in the top right corner(where the simple, easy to use “Connect/Disconnect” symbol use to be. 😠). Why can’t I tell what they do? Because the screen stays frozen. Sometimes - only sometimes- I can get Graphics or other options to open. It does me absolutely no good because I can’t get the options for connecting my device to work at all….and after a few seconds the whole entire screen is going to freeze anyway. Why did you think changing that one simple option was even necessary anyway? Have you even seen how tiny it is on an iphone? Even if I ever am able to get it to un-freeze, I’m going to be clicking the wrong thing accidentally….allllll. the. time. Because that tiny printer symbol(with the red “x”) is so close to the arrow. And I repeat, neither of which I know anymore what they mean - because they are frozen! I can’t find out what they do!!! I only bought your machine a few months ago, loved it, told everyone about it, and now it’s already unusable because of this stupid update. 😡.Version: 2.0.0
✓ Not workingEvery time I select print the printer turns off. Great concept. Wish it would work.Version: 2.29.0
✓ App constantly freezesWhen trying to create a label the app constantly freezes. I have to force the app to close and then start again. Sometimes it takes me over 10 mins to print one label. You get so far creating the label and then the app freezes and doesn’t allow you to do anything else until you force the app to close and then launch the app again. This has only happened is since the last update..Version: 2.2.0
✓ Seeking More Control over PDF Rotations and Integration with Apple ShortcutsWhen I import PDF files into the app, they are automatically rotated, sometimes causing them to be in the wrong orientation. The automatic rotation feature might be beneficial in some circumstances, but it would be much better if users had the option to manually control the rotation of their PDF files. I understand that the app is designed to make things easier, but giving users more control over their files wouldn't take away from its simplicity. Moreover, it would be fantastic if the app could be integrated with Apple Shortcuts. As it stands, I often need to switch between apps, which can be inconvenient. If I could interact with the app's features via Apple Shortcuts without necessarily needing to open the app, it would drastically improve the efficiency of my workflow..Version: 2.19.0
✓ Would give a 5 but…I think this is amazing, I’ve been able to print things and they come out good. Sometimes it would mess up but it would be my fault for not realizing something I did wrong. I do have to say my only complaint is that it’s 17+. I understand it’s because your able to print whatever but I feel like the printer was made with the thought of tweens and teens. So making it 17+ kinda defeats the point of younger people being able to use it and makes it a lot more limited for people who could use it. Anyway that’s just my opinion and would like that changed. :).Version: 2.27.0
✓ Great!It is an amazing printer!The app is easy to use and the printer prints may notes perfectly👍🏻. But there are 2 problems. The first problem is that when I print photos they come out blurry and there is no colour . The second problem is that I can’t find out how to change the size of the things that I print. Otherwise the printpod and the app are really good😀..Version: 2.29.0
✓ Bonne applicationIl manque un peu de matérielle pour éditer comme il faut.Version: 2.31.1
✓ Incorrect and outdated imagesNot nearly as many icons as I thought there would be, a lot of them are old, with 2020, 2021 or 2022 dates and no way to change them. One of them even says Goodbye 2019 hello 2020. The daily stickers for 2024 have errors. Every date says “th” for 4th, 5th etc but 3 for example says 3th instead of 3rd, and again no way to change that. 2024 thus far only has January, and with the errors, not worth printing. The printer itself is amazing and I’ve had great success printing quotes and such as images. But I have to give 2 stars because the app is far less than amazing..Version: 2.28.0
✓ Garbage updateSince update the alignment isn’t working and stickers aren’t printing and lining up properly, will not print to the edge and settings will not properly configure.Version: 2.31.1
✓ It’s okayHardware A* but software is a bit clunky and amateurish C-.Version: 2.28.0
✓ DisappointedBeing mobile based I needed a printer I can take into properties with me and print forms from my phone. Unfortunately the forms never fit the page and there is no option to adjust to ‘fit page’ leaving my documents looking poor and very small on an A4 piece of paper. £200 wasted so far as I’m not using it anymore.Version: 2.13.0
✓ Meh. Cluttered. Missing essential controlsThis app is a good attempt at supporting the little printer that it’s made for BUT… It needs “snap to grid” options for placing objects and text boxes so that they can be easily aligned and resized and STRAIGHTENED. Currently is is extremely difficult to place an object and NOT have it slightly tilted in a dumb way. It needs to allow explicit control of the white space at the bottom of print jobs. Right now it feels like it is designed to eat up your tiny, expensive paper rolls. You need an auto save function for documents. You need to directly support Apple’s office app files (Pages, Numbers, Keynote). You need to support bringing of other kinds of bar codes besides QR codes. You need a wider variety of fonts and templates. They all look like PrintShop from 1988! You need automatic bullets and numbered lists..Version: 2.9.0
✓ Needs Landscape Mode for iPad!!I have an iPad Pro which I use with Apple’s Magic Keyboard. It is very frustrating to use apps that require I remove the iPad from the keyboard and turn it sideways! Instagram does this, too, but with that site I can get around the problem by opening the app in Safari or another browser where is can be viewed while horizontal and I can use my keyboard to type! I love this little printer so far! Using my iPhone, I used up the entire sample roll of paper just printing adorable graphics from the app! It is fast and quiet and I was excited to get it together with my iPad so I could use the graphics apps and the Apple Pencil to customize the stickers I print out. If the app were able to work in Landscape (horizontal) mode, I would give it 5/5! The only other problem I’ve found so far is that I don’t seem to be able to control how long the distance between stickers is, and there is usually way, way more distance than I would need to rip them off easily. This is a huge waste of the paper, the cost of which I imagine could get very high very fast. I think this is a good company that hopefully wouldn’t plan to make people use up more sticker paper (and backing paper, which I’m not sure is biodegradable) than needed in order to sell more rolls....?.Version: 1.8.0
🙂 Phomemo Positive Reviews
Phomemo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Phomemo.
⛔ Phomemo Problems
