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Pokémon Smile App Complaints & User Negative Comments 2024
Pokémon Smile app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pokémon Smile? Can you share your negative thoughts about pokémon smile?
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Pokémon Smile for Negative User Reviews
✓ It’s says that it doesn’t see my toothbrushPlease help.Version: 1.0.0
✓ Great Concept, Poor ExecutionI, as a teen, am probably too old for this type of app. But I figured, “I gotta brush my teeth, may as well catch Pokémon while I’m at it” The idea is amazing! Encourage little kids to brush by catching Pokémon! However, the way this app works is less than satisfactory. I was a bit concerned when I saw that when you tap the screen to catch the Pokémon, it wasn’t a 100% catch rate. I would recommend changing this to an option in game, as some children don’t respond well to failure. If little Timmy doesn’t catch Pikachu, there might be tears and he may not want to play the game again. Also, the BRUSH FASTER mechanic doesn’t work very well. It’s caused my gums to bleed every time I use the app. Everyone brushes at their own pace. I’m a slow brusher, I like to take my time and make sure my teeth are actually clean. Sometimes I make it so the app can’t see me, so I can ACTUALLY brush my teeth. Also, the starter Pokémon you get is pretty useless. Eevee is cute, but she does nothing to help out. I was brushing really well and super fast like the app was telling me to, and none of the purple stuff was going away. Eevee was just... there. If y’all can fix the problems of the app, I will continue using it, but for now, me and my bloody mouth will pass..Version: 1.0.4
✓ Terrible Face recognitionSometimes I am brushing at a million miles per hour and it says to brush faster.Version: 1.0.10
✓ Fails to provide players with a feeling of pride and accomplishmentI was very excited to get this game so I can continue to play Pokémon while brushing my teeth. However, they removed the national dex from this game also, even more where cut this time. As a result, I cannot recommend this game unless you really want to have fun brushing your teeth..Version: 1.0.0
✓ Four and a halfThis app is great and all, like the hats and Pokémon but there is one problem… The lack of updates! Like, I’m stuck on loop catching the johto and kanto pokemon! Please I’m begging you, have another update on Pokémon Smile!🥲.Version: 2.0.1
✓ Cute game, passable play, little futureThis is the cutest art I’ve ever seen, which is the only thing keeping it on my phone. It’s really only useful on the 3 minute setting, which is fine because it ensures I get a good thorough brushing. However, I perfectly clean a Pokémon maybe half of the time. To be fair, I have a black toothbrush. Odd though, that on a night with my power out and candle lit lighting, I was able to get a perfect clean, but with nice lighting the app struggles to see that I’m brushing fast enough or fails to see my toothbrush altogether. As an adult it’s quite frustrating, but it’s about time for a new toothbrush so perhaps another color will work better. I love the concept of this app, and the stickers and hats are an excellent add on. However, with no plans to add future Pokémon or additional stickers or hats, the game may last me a few months if I remember to play every day, but there’s nothing past that. That isn’t surprising because it’s a completely free game, but I hope there’s enough people that request more that additional content will be added. Despite the technical errors, I really love this app. It makes brushing fun and exciting. :).Version: 1.0.3
✓ SadAt first I’m like this game is ok but suddenly it was really hard to catch Pokemon and it takes all the fun out of the game..Version: 1.0.4
✓ Fun but needs an update with more contentIt was great until you get to the last Pokémon and then it becomes repetitive and the kids lost interest really fast. I think there are 254 Pokémon to catch. And some hats. It would be great if they updated it from time to time with new things..Version: 2.0.4
✓ Fun but hard to catch PokémonIt was a struggle to get my son (6) to properly brush his teeth so when I saw this app I thought it might be the best thing for him and I was right! He was so excited to try it out and after a couple weeks he is still excited but he is starting to get frustrated because he isn’t catching Pokémon. He has only caught 2 and at least 3 ran away. I think the ability to catch Pokémon depends on how well you brush. He has improved and the app even tells him how well he doing but he still can’t catch them. Its only a matter of time before his excitement is gone. I think if he caught a Pokémon once every couple days it would improve his motivation but at the moment it seems to be starting to discourage him..Version: 1.0.3
✓ UnnecessaryWe felt the idea of this app doesn’t work, kids brushing teeth in front of a screen just so they can see Pokémon. For me it’s next level idiocy. My son agreed after trying to figure out where to place the iPad near the basin. Maybe if you have a huge vanity it might work. Not a fan we deleted it..Version: 1.0.3
✓ Latest update makes the game unplayableAbsolutely amazing app that my children have been using for years, but after the last update the game can not get through the full two minutes without crashing. Would love for this to be fixed!.Version: 2.0.4
✓ It’s fine and all but..I was brushing my teeth and it’s good but I was brushing my teeth were my teeth hurt so it hurt and I was brushing slow but it said to do it faster and it was annoying cause it kept getting on the screen. It’s good for people having problems though..Version: 2.0.0
✓ Great Game, Lots Of Bugs To FixLet me start by saying that I as an adult absolutely love this game and think that it is an incredible tool for kids to learn too. The biggest issue which hopefully will be fixed is how bad the app is at keeping track of a toothbrush. Sometimes it will say “we can’t see your tooth brush” when it truly couldn’t be any more visible if I tried & from what I assume is the same bug it will quite often say you aren’t brushing fast enough when honestly I don’t think it’d be possible to brush any faster than I’m doing without superhuman abilities. If they can fix this issue then I will happily correct to a 5 star as the game and concept are fantastic!.Version: 1.0.10
✓ I’ve figured out the issue!So a lot of people, myself included, have had issues catching Pokémon in this. Often getting the dreaded “brush a little faster” message. Until I noticed, I only get this message when I’m brushing the tops/ bottoms and backs of my teeth. So, after a bit of testing, I’ve found that the app only recognised up and down brushing motion. Not left and right/ forwards and back. ONLY up and down. The solution I’ve been forced to come up with to tackle this is to literally waggle a finger on my non-dominant hand in front of the camera whilst brushing the parts where an up and down motion doesn’t apply. Even with my toothbrush in my mouth and my dominant hand clearly holding it, it only acknowledges the up and down motion and registers it as correct brushing. A bit concerning that I can use a finger to be a stand in for a toothbrush, but there we are..Version: 1.0.4
✓ Too difficult for 8 year oldAs an adult I can catch a pokemon every time. However, although I watch my son brush his teeth well following the guidance, it never picks up that his teeth are cleaned well enough for him to catch a pokemon. This turns it from a fun game to a frustrating one. However I have given 3stars as he enjoys the stickers and loves the concept if it worked..Version: 1.0.3
✓ Will end in tears :(Started off great! Choose your starting Pokemon (fyi cannot be changed). Win free hats and stickers at the start. The idea then is that you play and get the chance to catch a Pokemon. Girl is asking to brush her teeth! The app doesn't pick up the toothbrush on screen and keeps giving warnings which is frustrating. Every time the Pokemon at the end has run away or not appeared. Brushing every morning and evening since release with not one successful catch. Resulted in little girl crying now after each game. Rewards should be for brushing streaks..Version: 1.0.3
✓ A bit of funCertainly a wild idea but it seems to be very helpful for a lot of people, not just kids, to encourage them to brush. I am a bit critical of the tips that come up, particularly “brush faster” when I’m already brushing quite fast. I can ignore these messages but I do think about how many people will follow instructions and I worry about brushing faster may lead to brushing harder in some, and brushing too hard can affect yourself gums and enamel. Was this developed with dentists?.Version: 1.0.11
✓ Great to get the kids brushing but the camera keeps freezingCamera freezes and my son gets frustrated because the app keeps telling him to brush faster so he ends up loosing a pokemon. Also makes him brush too harsh because he’s frustrated with the camera freezing..Version: 2.0.1
✓ Good, could be greatMy son loves this app but it has a fatal flaw - there is no option setting for electric toothbrushing. This means we have to use his toothbrush like a manual one which means the brushing is actually poorer quality than without using the app. Please add this into the next version..Version: 1.0.4
✓ My kids love this app but…This app has really helped encourage my kids to brush their teeth! Only problem is, I have 4 kids and the app only has enough profiles for 3! Two of my kids share one profile for now, but because the app only lets you brush your teeth at set intervals they cannot both use the profile back to back in the morning or at bedtime. Please add more profiles.Version: 1.0.11
✓ I want to leave a good review, but...My four-year-old son loves this game when it works right, but since Day 1, we’ve had problems. 1. It tells him to brush his teeth faster despite us brushing super fast, 2. It constantly loses track of the toothbrush, 3. It often loses track of him and forces us to stop until it finds him again, and 4. There is no suggestions as to how to do better when you don’t clean a Pokémon. The fact that my son is proud when he catches a Pokémon and enjoys it when it works is the only reason I’m giving it a two-star and not a one-star review because I hate it, and I love everything related to Pokémon. I literally get angry while brushing my son’s teeth because of this app. Hopefully you will do some updates to address these issues in the not-so-distant future..Version: 1.0.4
✓ This app has potential, if there were some modifications.I have been a Pokémon fan for several years now, but after trying this app, its pretty lousy in my speculation. It has a dense time recognizing if you have a toothbrush or not, and it keeps telling you to brush your teeth hastily. my gums started bleeding once because it kept telling me to brush nimbly. I had to fake brush my teeth sometimes in order to catch the Pokémon and to eliminate the purple goop. And the app needs to show you to brush in circular gestures. it’s not good to brush from side to side, but rather up and down. Clearly it does not show that you need to brush in circular gestures and up and down. As a person said in a review, brushing from side to side will build tarter on your gum lines, and will ruin the enamel on your teeth. There should also be an option so you can catch a Pokémon every time. There are probably kids out there having a meltdown because they unsuccessfully captured a Pokémon that they were supposed to get as an award for brushing their choppers. Though the stickers you get are a fun addition, and the fact you have a little sidekick Pokémon is cute as well! I also like the neat hats that you can wear while brushing your teeth, but overall it can use some modifications. I wouldn’t recommend this app, as it harms your gums and has poor camera recognition. There are better brushing apps out there that your child can adore!.Version: 1.1.1
✓ HelpMy teeth are bleeding but very clean.Version: 2.0.1
✓ See you at Pokémon smiles VGC 2021I love the plot of this game. The characters have some real depth to their actions, when I see Pikachu fighting hard against tooth decay and cavities it lights a fire I couldn’t find to make me brush harder. With a Eevee cap on my head I know I can catch that Pokémon and become a smiles master. For real though it is a good concept to get people to brush their teeth better, this game may be for kids but most adults can do better with brushing their teeth. My main complaint is that the game can’t see my toothbrush which is the fundamental function of the game. I used both a translucent toothbrush and a solid color toothbrush and both had trouble being pick up by the camera. I was also brushing very hard and it was telling me to go faster, but the point isn’t to go fast, it’s to get a full brushing of the mouth. If they can get this fixed it will make me happy..Version: 1.0.0
✓ Fun, but limitedI would love to be able to change the time settings for individual users so one brushes for 1 minute and one for 2.....Version: 1.0.6
✓ Frustrating for kidsMy son is having a hard time. It doesn’t detect his non-white toothbrush for more than have of the time. Hasn’t caught even one pokemon. Please fix..Version: 1.0.3
✓ Needs ImprovingThis app is great for 60% of the time. However there are sessions where there is a lot of slowdown resulting in the app not picking up my kids teeth being brushed. All this does is cause tears. I’m using an iPhone 12 Pro and can cope with applying a filter to an image. Please improve the app so that it can, at the very least, work..Version: 2.0.1
✓ MY GUMSThis makes you in pain so don’t ever do this.Version: 1.1.1
✓ Bad. gameYesterday I got this game and it made my mouth bleed but I don’t know how because none of my teeth got out but I really wanted to play this game and it’s horrifying for me so I tried getting a tissue to get it out but then I didn’t even get out.Version: 2.0.4
✓ DO NOT DOWNLOADUnless u want blood comeing out of your mouth it’s a good app but it makes u brush really fast and my spit was nothing but red so pls don’t download this app.Version: 1.0.10
✓ Good but PoorThink the app is good but the problems arise when actually brushing. It just constantly says it can’t see my sons toothbrush. Well it’s their in his mouth. Also not a fan of not finding a Pokemon at the end of brushing as this has upset my son the same as it running away. Getting the catch and on different Pokemon would be better. No need to be upsetting kids by not finding or catching the Pokemon. But that’s just my opinion..Version: 1.0.1
✓ InconsistentThis game/activity is inconsistent. While the nature of what the app does is good, the outcome is very inconsistent. Try as a child and try as a teenager. The results and mechanics change from game to game. Eg. Mornings are easy and nights are impossible..Version: 1.0.3
✓ Add more PokémonWorks great for the kids but they finished there Pokédex after about 3 months, when is gen 2 coming my kids are getting bored of catching the same Pokémon..Version: 1.0.10
✓ Need a flossing appMy son loves brushing. Need flossing one too. Also electric toothbrush recognition. Tells me to brush faster which makes me push too hard.Version: 2.0.2
✓ GlitchyI have been having this glitch for 3 weeks now it is that whenever the Pokemon isn’t around I get your doing great your teeth are getting clean but when the Pokemon appears suddenly all the praise is replaced with brush a little faster and never any praise so the Pokemon is never clean and the screen is filled with filth I am brushing my teeth correctly I’m not sure you even tested the game very long if not at all.Version: 1.0.4
✓ Broken after updateThis has stopped working after the update a couple of days ago - the camera freezes and doesn’t recognise movement. It’s a lot of fun when it works and my daughter has been much keener to clean her teeth, please fix it!.Version: 1.1.1
✓ I personally would not recommendI was hoping to put zero stars but as I have to there is one star. As a child using the app… I saw LaurenZside using the app. She looked at reviews and many said gum bleeding. She did not find that problem and wait her did I. She is an adult but tested the app and it worked amazingly for her. So I tried it and it failed to work. After attempting many times by making new accounts I still failed. Whilst looking at reviews myself I became to realise it wasn’t me. The app made me wonder whether I had been brushing incorrectly. As many I constantly had the message saying brush faster. Just on my first time my arms were axing and I could not brush any faster. By brushing faster it applies more pressure to teeth which will damage them and make gums bleed. I tried this app hoping to have a wonderful experience but instead I had a miserable one. I do not except somebody to read this but if someone was to then they now know the truth. DO NOT RECOMMEND!!!!!!!!.Version: 1.0.10
✓ Not as fun as advertised!My 6yr old son has been using this app since launch day and he hasn’t caught a single Pokémon because they escape instantly! This app was designed to make brushing your teeth fun but in fact it’s the complete opposite! My son told me to delete it tonight because he is getting frustrated. It should NOT be this difficult to catch Pokémon even after the app tells him he’s doing a great job brushing! Please increase the catch rate so children actually look forward to brushing their teeth!.Version: 1.0.2
✓ EhI tried it for the first time today. I know I’m too old for it but my sister persuaded me to get it and it looked fun. I was really looking forward to do it with my sister so we started brushing our teeth. I was confused because it said that I needed face the camera although I was. My sister was doing the exact same thing but all the becteria was going away from hers. She has a black tooth brush and I have a white and pink one so maybe that is why. -Maria.Version: 1.0.10
✓ RidiculousFour year old tries so hard to catch a Pokémon by brushing his teeth really well and still can’t. What’s going on with this app?.Version: 1.0.1
✓ Good idea, didn’t work very wellI don’t know if we were doing something wrong, but both my kids tried it and it kept not detecting their toothbrushes, and then neither of them could catch the Pokémon at the end which has made them not want to do it again. It’s a cute idea but it didn’t really work for us :(.Version: 1.0.3
✓ I would play it but…My problem is that my screen camera is broken so I can’t use the anything in this app make a recording camera mode.Version: 1.1.1
✓ Constantly upsetting my 6 year oldMy son is a huge Pokémon fan and I thought that this app would be perfect for him to fuse his love of Pokémon with the task of ensuring his teeth get brushed thoroughly 2-3x a day. The first use of the app was AMAZING!!! It was such positive reinforcement for my son to brush, get a Master ball, and catch his first Pokémon. Since, this app, while continuously telling him he is doing a nice job, says it can’t see his face (he is staying still), can’t see his toothbrush (he got a new one with color just for this app!), and has maybe allowed him to catch one more Pokémon since we began using the app (we downloaded it almost a week ago now). He has cried almost every time because he just does not understand why the app does not allow him to catch or try a second time. As a mother, I love the idea of this app and want it to work for him; however, I feel we have given it a good try and it is just not proving itself to be a worthwhile app. We are so disappointed..Version: 1.0.3
✓ Pokémon smile reporterDear Pokémon smile when you fail catching Pokémon there’s this shadow thing in your Pokédex it’s so creepy that I might get a heart attack so please remove that.Version: 2.0.6
✓ Good idea, need actual testing on target audienceI love the concept, and my 6 yr old was actually excited about brushing his teeth for once. However it doesn’t seem to actually have been play tested on the target audience (younger children) it spend most of the time alerting us that it couldn’t see the toothbrush, or that he wasn’t brushing fast enough, even though he was brushing correctly. We tried again today with me brushing his teeth, with the same message. So now 2 days in, we haven’t even made a Pokemon appear. Needless to say he now isn’t excited about brushing. I also gave it a try and it seemed to pick up an adult brushing ok. Although the Pokemon that appeared immediately broke free, so 4 brushes in and nothing to show, for something aimed at a younger audience it doesn’t really feel like it’s worth playing. Edit: If you don’t actually put the toothbrush in your mouth, just move it back and forward in front of your face, you get 100% catch rate! Defeats the purpose of getting kids to actually brush their teeth, but no more crying child. So now we are brushing teeth properly, without the app, then fake brushing so he can get a Pokemon..Version: 1.0.3
✓ It worksThis game at its core does work as a way to brush their teeth. However, there are still issues. In tells you to increase the speed of your brushing several times, which would be ok, if children didn’t have to keep that speed for 2 mins straight. It will also tell you to slow down; even after the speed up message, & it will give you the speed up message again because you slowed down too much. Also, because of this, it’s extremely hard to get Pokemon, due to needing to “clean” them. Honestly, it is good for getting people into a routine, but sometimes it feels more like an arm workout rather than a dental app.Version: 1.0.3
✓ Gotta catch... nothing?I like the concept of the ‘game’ and it’s great having the timer and diagram to say where to focus on but I’ve caught ONE Pokemon in two weeks of using this. I don’t understand how I’m supposed to do it? Frustrating as that’s surely the pull to use the game in the first place?.Version: 1.0.3
✓ Last update broke the appSince the last update, the app take a long time to get started and crash. Need to do it a couple of time. The solution on their support page, force quitting all the other app, seriously we don’t need to force quit except when an app give issue like this one.Version: 1.1.0
✓ Made me bleedI was about to catch the Pokémon but then I released something strange I look at my tooth brush and it’s pink I look down and I see it a puddle of blood and then I spat out more blood.Version: 2.0.1
✓ Good idea in principle, bad in execution.My kids were very excited to do this app. They love Pokémon. What a great way to get them excited to brush their teeth. But we have found the app does not work great. First, my kids have electric tooth brushes, and you’re not supposed vigorously move your toothbrush with those, but that’s how the app suggests you brush. Even if they brush the way the app suggests, it doesn’t always recognize your movements. Next, you have to be right in the window for it to recognize you’re brushing. That’s not easy for kids to do, either on a phone or tablet. And after that, you’re not even guaranteed to catch a Pokémon. What a way to disappoint a kids first try of this app when they brush and then get nothing to show for it. Take some notes from some of the other brushing apps, like the one with Disney characters. Both my 6yo and 9yo have cried because this app is not fair..Version: 1.0.2
✓ Great idea, needs more inclusion!I couldn’t catch a single pokemon for the last few days, tried reducing the timer down to a minute, still nothing. Just now I caught a Doduo, not by brushing my teeth, but by rapidly and furiously jamming by toothbrush from side to side and not really brushing my teeth properly at all. When the app was first out I really appreciated the thorough 2 minutes of helpful guidance, but the lack of any real reward spoiled the fun. As an adult I know it’s just a game and the brushing part is what’s important, but I know what 10yr old me would’ve had to say about it. Literally just make every Pokemon catchable unless you do literally nothing. Worried of running out of catches? Just allow repeats, kids will be straight up delighted about catching a second or third Pidgey..Version: 1.0.3
✓ Camera tracking is garbageThis app needs serious improvements in how it tracks someone’s actual brushing. Three days in and not a single successful session between three household members is a joke..Version: 1.0.1
✓ From a DadNo child can learn to brush properly using this app. It’s just 2 minutes of yelling at my kids to brush faster and faster, then denies them a Pokémon. After 3 days, this app got the boot..Version: 1.0.1
✓ Can never catch anythingI’m 19 and like Pokemon so thought I’d give it a try as I can never be bothered to brush my teeth and needed some encouragement. The game is a good concept but it won’t let me catch any Pokémon, everytime I brush the Pokémon gets away, so it makes me think there’s no point using it if I’m never gonna get any rewards. Also the game constantly says I need to brush faster when I’m going at a fast pace already..Version: 1.0.2
✓ Suddenly stopped working(This is supposed to be 2.5 stars but I couldn’t figure out how)I was brushing my teeth every day and everytime I ended up catching a Pokémon. Until one day which the pokeball was a premier ball and I failed to catch. It’s been 3 weeks and I still can’t catch a Pokémon anymore. I didn’t change toothbrushes, bathrooms, toothpaste, and anything else. I can no longer catch any Pokémon. Did you make it harder to catch Pokémon in an update? It was working really well at first but now it’s the same as normally brushing my teeth except with disappointment. Edit: I forgot to mention sometimes it tells me to brush faster but then it brushes so much that there is toothpaste of the toothbrush so then it can’t see it so I just get stuck..Version: 1.0.4
🙂 Pokémon Smile Positive Reviews
Pokémon Smile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pokémon Smile.
⛔ Pokémon Smile Problems
