- 90.0LEGITIMACY SCORE
- 90.5SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
First Refuge: Z App Complaints & User Negative Comments 2024
First Refuge: Z app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using First Refuge: Z? Can you share your negative thoughts about first refuge: z?
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First Refuge: Z for Negative User Reviews
✓ FrozenMy game frozen after I finished the first boss battle. I tried closing and opening the app a few time after waiting five minutes for it to fix itself. I deleted it. Not redownloading it. It’s an ok game..Version: 1.20.0
✓ Can not access gameSince the updates I am in unable to place, not sure if this is apple IOS problem or of they change set up. I have tried deleting app and rebooting. No luck. Extremely disappointed because the support staff won’t even respond to the tickets..Version: 1.34.0
✓ Too many glitchesDo not play, especially do not make purchases. The game almost requires you to spend money to be competitive, but then has too many unexplained errors and glitches to give you a disadvantage. Support takes extremely long to communicate, usually asking one generic question per day then after a week they give up and say there’s nothing they can do. Unless a full restart works, the support and developers will not do anything. The game would have potential if they could stand by their product and either fix issues or at least compensate from errors. Good luck!.Version: 1.40.0
✓ Unknown chargesThe game charges your account without your knowledge or consent. Maybe it’s in the Terms and Conditions in fine print, but having a reoccurring charge, small enough for you to miss, isn’t good practice! So buyers beware, you’ll get charged for an unknown reason!!.Version: 1.40.0
✓ Features not working -Be careful of harassment and stalkers. The devs do nothing! And ... do not spend money here! I would like to give this 5 stars because it is a fun game with mostly good mechanics. But I can’t. In the private messages.. the block feature does not work, so I do not feel protected from men that keep sending nasty dm’s. I have written the devs about this several times. Also.. I paid for the feature to use my own pic as an avatar. (Yes… you do have to pay for this) 3 times now, after being posted for several days, my avatar gets banned because a player that reports it as being sensitive or bad. Then I have to wait for 3 days before being able to post another pic. Every pic I posted was just a plain selfie. Nothing sensitive. Nothing bad. But apparently, players can report your avatar just for the purpose of harassment and the game automatically bans your avatar for 3 days. I have complained several times to no result. The devs do write back with generic answers but nothing to fix the problems..Version: 1.35.0
✓ It’s just mehProblem with this game is it’s lack of imagination. It’s taken elements from other games and mashed them into one which just falls flat. Fairly sure it’s even taken models and textures from another Zombie game. The characters are boring and tacky some are also border line racist, Gorilla named Blackie anyone? This game does. I’d love if the devs replied to this with an honest answer, not a cut copy and paste answer but we know they won’t as they want nothing more than your money. Also, highly suspect how many people gave this game 5* almost…like their fake. Just saying. Don’t waste your time or money on this game, you can thank me later..Version: 1.34.0
✓ Fun but needs bugs fixedThis game is fun and more more entertaining. But your bugs need to be fixed. Especially your translate button. Takes 30+ minutes to load one small sentence. Talking to members with a language barrier is difficult when translate doesn’t work..Version: 1.40.0
✓ What update ?Says needs update to play. There is no update..Version: 1.7.0
✓ Was a good gameWhen I could play it. Since the last update it opens but none of the action buttons work, I cant open the alliance button, cant get into the wasteland, my rooms are empty. Basically unplayable. Raised a ticket but haven’t had a response apart from the auto “thanks for raising a ticket”.Version: 1.35.0
✓ Please fixThis game is a very nice game I was thinking that you guys add in more severs so the new players that do join the game can actually play it instead of getting destroyed please read this.Version: 1.21.1
✓ Very sadShame as this is a great game but the devs have abandoned the game for well over a year now and bugs and glitches are everywhere and getting worse all the time, events either stop working or don't work and the game is slowly falling apart , there are no new items or heroes or any advancement left as no devs to push the game forward such a pity as this was one of the good ones that you did not need to spend money to progress in , will not be long before it just stops working completely such a shame.Version: 1.40.0
✓ What I thinkI downloaded the app and can’t hear anything at all and tried other ways. But I like the game so far..Version: 1.33.0
✓ Devs almost need to go back to the drawing boardI played this game back when it first came out some years ago now via the PC. Back then, it became unplayable. Players using bots and whole alliances appearing with maxed out bases and troops at level 10 within hours of a state starting. Plus game had several other issues that never seemed to be fixed. I returned 2022 and thankfully did not see the same issues with players using bots but it soon became apparent that issues of the past remained. Countless glitches in the game that are never fixed. In over a year since I returned I have never seen the game being taken down for maintenance. In community based games it’s something that should happen every 1-3 months to keep the game running smoothly. As time passes it’s just getting worse and it’s starting to become unplayable. Countless players complain of game lag, glitches & bugs, which are never fixed. There is a sense by many players that have been playing for years that the devs have done a runner many years ago and the game is just run by a skeleton crew. For those that pay to play. Not getting value for money spent at all. There is no evolution in the game now and unlikely will there be in the future. Because of this the game has been dying a slow death for years. You get to meet some nice people in the FR community though (and some not so nice people) For me, that’s what’s keeping me playing, people I meet. Not the game itself. The game is just there when conversation dries up. The game could of been a great one but it is in serious need of a complete overhaul. The game is so unbalanced between the pay to play and those that do not pay. Of course you do not need to pay to do well but by not paying, you need plenty of patience to get anywhere. And if you think you are going to join a state, start an alliance and think your going to do well against an alliance with many paying players in, think again. States where players can buy things to help them in the game need to be split and states created where no things can be bought using real money. In these states success is based on online activity and actually putting in the time and effort to play and not success based on paying for the success. Many things in the game are not very well thought out at all. And this one of many reasons there are so many dead states now. The list is endless but I have to end this review sometime..Version: 1.40.0
✓ Profile picture removed without reason!!Hello! My picture and other people has been removed 2 times in the last 2 days, for no reason. We have a troll in our state that keeps reporting our pictures even if there is nothing wrong with them. I tried to contact Customer Support but no one is helping. We need someone to sort the profile pictures system and stop deleting our pictures if they get spammed reported when is nothing inapropiate with them. You are taking people’s money without offering what they paid for..Version: 1.37.0
✓ Pay to winSame as State of Survival, Rise of Kingdoms or Warpath. It is free with no ads! Positives= first few days are fun. Everyone on equal ground. Everyone scrambled to create or join first power alliance. - Resources seem crazy at start. You will get way more than you can spend Negatives - By lelvel 15 or so you will find you are resource starved. This is where you’ll be tempted to buy packs. By the time first KE (kill event) rolls around, FTP players will get smashed. This occurs around day 10 on new server. Even if you are a moderate spender ( I dropped 25 dollars) you will still be smashed. Fact is, there Will always be 10-20 players on ANY server that will spend like crazy to be server bullies for 6 months to balance their lack there power out of game. They will always form the server super alliance and smash the competition. I saw many alliance members quit after first KE after they were easily zeroed (all troops and resources gone) by players who payed to win with insane troop and commander buffs. Final verdict - if you were a nerd who enjoyed being destroyed on a daily basis in high school…this game is for you. If you are rich beyond all measure and want to beat the crap out of losers by paying to win…..this game is for you. If you are Joe Average and don’t want to spend gobs of money or log off nitely feeling sad….this game is NOT for you.Version: 1.33.0
✓ Absolutely rubbishThe game has glitches and keeps freezing not worth the time of day better games out there.Version: 1.33.0
✓ Game UpdateJust updated game received from Apple Updates, installed the update and BANG everything I’ve spent the past two months building is gone and I have been sent back to the beginning cut scenes. I’ve contacted support and submitted a ticket. This game glitches all of the time. I will consider changing this review if my game is ever recovered. Be cautious spending any money on this game if a simple update wipes out everything..Version: 1.26.0
✓ Still bugs and lack of supportGame still has bugs. Poor support…unwilling to compensate events and speed ups for if there is a game fault. Game good just a shame about the lack of customer service and slow response..Version: 1.22.0
✓ Stay awayDevs abandoned the game a long time ago. Not even listed on their website anymore. So many glitches games no longer competitive just punitive. Apple should not allow developers like this to continue in their App Store.Version: 1.40.0
✓ This game is complete garbageFirst off the only real reason to play this game is the ppl you meet and are on teams with. But the customer service is NON EXISTENCE. This game rips off everyone but NEVER rectifying situations. They take your money but only give generic responses with no resolutions EVER. They never fix glitches the just make more and as a bandaid state they will fix it but never do. More glitches occur. After awhile normal events start glitching. Absolute joke of creators. Additionally u spend 30 days in state verse state New Era and maybe a week in you home state. Don’t pick up this game if you have this game get the refunds u deserve. These ppl should be bankrupted..Version: 1.40.0
✓ Cheats1.) Customer support rubbish 2.) bugs bugs bugs 3.) some people playing on pc using mods. If your on mobile it’s pointless and impossible playing against pc mods no matter if your stronger … totally spoilt the game.Version: 1.40.0
✓ April 5th updateBroke the game. Many of my fellow players, and I updated the game and it started over.. completely start over. I’ll say I am annoyed. Others are angry, which if I spent money on this game and it did that I’d be too. But since the game has started me over I WILL NOT continue to play this game. Which is a shame, I actually enjoyed it..Version: 1.37.0
✓ Quit while you have cashCheap money grab.Version: 1.27.1
✓ Lags & kicks outI can barely stay on longer than 5 minutes & I'm being kicked off OR bad lag OR game FREEZES.Version: 1.40.0
✓ BewareThis is a ptp game, and they will steal your money, and customer services are a bloody joke, absolutely useless, please stay away..Version: 1.40.0
✓ Game locked upAt first I really enjoyed this game, but my game locked up a week ago and I have been unable to play since then. Contacted support and all I get are messages that say. “We are looking into it”. Don’t waste your time..Version: 1.23.0
✓ Game frozeThe game appears to be fun. But couldn’t tell because it kept freezing after Kong was done..the minute I go back in I click on something and then it froze..uninstalled since I couldn’t play it.Version: 1.25.0
✓ BrokenStuck and won’t let me do anything broken game..Version: 1.20.0
✓ Update lost 2 accountsAfter the update lost 2 accounts in state 49, good enough game, but lacking with support tech to help respond to open ticket, knight train.Version: 1.37.0
✓ Update deleted accountI did the last required update and it erased my whole account. No way to access my old one either even tho it was binded..Version: 1.37.0
✓ OkPay too play as per usual.Version: 1.33.0
✓ Lost everythingPlayed for a while,got everything up nicely, joined a great alliance, had to update and now everything has gone! Would have to start from very beginning so if not reinstated the games being deleted!!!!! Not happy.Version: 1.20.0
✓ Scam. Fraud. Absolute crapNeedless to say the game is absolute crap. Has not been updated in 10 months. They take your money and release a new “state” that doesn’t have the same features as the last. The game is pay to play and still lose because someone always outspends you. The game is unplayable due to bugs, glitches, and cheats. The game developer does absolutely nothing. It needs to be shut down and sued for damages to everyone that has spent money on the game. DO NOT DOWNLOAD THE GAME..Version: 1.40.0
✓ TerribleI have opened 3 support tickets with 3 major problems in the last 2 weeks. I have never received a response to any of them. Worst customer support I have personally experienced in a game. Even posted on their Facebook page. Never got a response..Version: 1.26.0
✓ Rubbish Development TeamGreat game and has huge potential but they are too greedy, wont make any updates to address bugs which believe me there are loads and keep them there to get rich off pay to win packs. Disgraceful, it won’t even be expensive to fix the bugs either, they don’t care about the players only the revenue..Version: 1.40.0
✓ Crashes every 5 secsI didn’t even get past the first story as the game keeps crashing and I have a good iPhone. Good concept but useless if you can’t actually play it..Version: 1.33.0
✓ TERRIBLE DEVELOPERS SUPPORTI bought a package in this game and since they had a glitch in their servers and it charged me double the price for my order instead of giving me a refund they gave a useless in-game voucher which could only be used for the exact same priced item which isn’t possible when the packages start at $4.99 and go up. Don’t waist your money or time with this company. Every state is almost dead of players who have quit the game. State 33 has 3 alliances and that’s the entire state instead of 100 like State Of Survival!.Version: 1.25.0
✓ Fix the gameBugs, glitches and unable to load game now. Waste of all that time..Version: 1.40.0
✓ This game needs a refresh!!!I used to love this game and honestly I still do. I have been playing fir a couple of years now. But it needs and update and a major upgrade, way too many glitches..Version: 1.40.0
✓ Long tutorialNot sure how this is yet since I’m still doing tutorial.Version: 1.33.0
✓ Game updateTelling me to update game as soon has it downloaded can’t even update it though so can’t even access the game.Version: 1.7.0
🙂 First Refuge: Z Positive Reviews
First Refuge: Z works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact First Refuge: Z.
⛔ First Refuge: Z Problems
