- 92.2LEGITIMACY SCORE
- 92.7SAFETY SCORE
- 4+CONTENT RATING
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Chiloso Mexican Bistro App Complaints & User Negative Comments 2024
Chiloso Mexican Bistro app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using Chiloso Mexican Bistro? Can you share your negative thoughts about chiloso mexican bistro?
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Chiloso Mexican Bistro for Negative User Reviews
✓ 👎🏼Horrible to operate and very limited on customization for food items. I would recommend calling in an order or going to the restaurant..Version: 2.0.1
✓ Loyalty Program is PointlessThe new rewards program is pointless. I go to Chiloso just about every week. I've scanned the app every time and the offers I've received are useless to me. I understand why they switched from the punch card system, but we need to be more in control of our rewards. Similar to other food places. The app itself is extremely minimalistic..Version: 1.0.5
✓ Terrible.Do better..Version: 1.0.5
✓ Needs a lot of changesPlease change the UI.Version: 1.0.4
✓ App won’t let me pick a timeBasically unable to order because I tap on time and see checkbox but when I get back out of drop down nothing was selected. iPhone 14 pro max on latest IOS as of Jan 30..Version: 2.0.1
✓ App is awfulGood restaurant, horrible app.Version: 2.0.1
✓ Got a codeSaid it would auto populate and didn’t.Version: 2.0.1
✓ App stop workingThe app stop working after updating and can not access to reset password even when requesting password reset link. App is useless!!!.Version: 2.0.1
✓ Customer loyaltyYour loyalty points don’t work on this app I’ve eaten there 6 times and only got credit for one meal. 2nd takes 24 hours to even appear on the app. 3nd train your cashiers to make sure clients get credit for meals.Version: 1.0.5
✓ Foods great, app is clunkyThe app needs a lot more work to be efficient for the user. I have to restart my order at least once every time. It’s also a bit misleading (and I think that’s intended) because if you press the ‘+’ key next to the menu item you want, it adds it to cart without asking for for the additional salsas and chips, or other modifications. It will get the job done overall but just not very intuitive..Version: 2.0.1
✓ All options need to be shown on the appThere is no option for requesting double of an item (ex: double or extra chicken) also there is no option for anything on the side (side of sour cream, etc) When ordering from the app, I don’t get what I would request in store. I often opt for chipotle because of the customization features available in their app.Version: 2.0.1
✓ Rewards don’t workThis app is great for mobile ordering, but I can’t get it to apply my free entree reward at checkout. I click to redeem the reward and then it tells me “discount code not found”..Version: 1.0.5
✓ Poor customer serviceChiloso in Frisco has terrible customer service. They look like they hate there job and we are an inconvenience for them. I ordered and had a 15% discount on my app- welp they won’t accept it unless online order. Won’t be returning..Version: 2.0.1
✓ The app is just okThe app is hard to have any customizations at all. Example-I don’t want pico with the jalapeños in my quesadilla but I can’t request it to be taken off. Other than that, the food is ok. A few menu items aren’t on there but it get us by..Version: 2.0.0
🙂 Chiloso Mexican Bistro Positive Reviews
Chiloso Mexican Bistro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Chiloso Mexican Bistro.
⛔ Chiloso Mexican Bistro Problems