1.8
1.825 star

Total 40 Negative Reviews

JBL BAR Setup App Complaints & User Negative Comments 2024

JBL BAR Setup app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using JBL BAR Setup? Can you share your negative thoughts about jbl bar setup?

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JBL BAR Setup for Negative User Reviews

Why I hate this app lolIt doesn’t work!!!!!!!!!.Version: 1.0.9431

This app is 100% RUBBISH!Don’t use this app. It doesn’t work. No access to Amazon Alexa setup. It’s the whole reason I tried using this app. I ended up using the JBL One app for my sound-bar instead. This app doesn’t recognise any sound-bars at all! You follow the connection setup and the app doesn’t pick up anything! Absolutely useless, I’m now going to delete it! I’ve had luck with JBL One app to control the equalizer but I can’t link my Amazon Alexa to it though..Version: 1.0.9431

Not able to connect to app total waste of timeOmg spending weeks with this b s waste of time this app. I’m sure it could be better if it connected to the app on iPhone! Such a waste of time period. I’m a Pro audio live sound reinforcement a v specialized and I can get the app ito connect! Joke.Version: 1.0.9431

RubbishIt doesn’t work, you follow the steps to connect to the WiFi for the device and it’s connected on my phone (12pro max) and the app doesn’t recognise the connection at all. It’s a shame as I was hoping to get into a settings menu to customise the soundbar..Version: 1.0.8813

Doesn’t workDoesn’t recognise the soundbar. Waste of time.Version: 1.0.9431

Will not connectJBL Bar 5 says Wi-Fi Setup and this app is searching for it but not finding the device..Version: 1.0.9431

App is not picking up device during WiFi setupInstructions on app are terrible. Ended up unplugging unit but app still won’t connect when WiFi setup is displaying on bar.Version: 1.0.8813

The worstThe world worst application I have ever seen. I can’t believe that Harmon and JBL did it..Version: 1.0.9431

It does nothing usefulI guess if the only thing you want to do is connect Alexa, well then this hits the target. Otherwise not worth the memory space on my phone. It does absolutely nothing else. I hoped it could adjust sound settings, or maybe help trouble shoot why my sound bar keeps shutting off every hour or so. Very annoying!!.Version: 1.0.9431

Don’t Bother DownloadingWhat a waste of time. Never connects to the speaker for wifi set up and their “help” button doesn’t help in anyway..Version: 1.0.9431

Waste of timeGarbage app.Version: 1.0.8813

Just doesn’t work.Soundbar is in ‘Wi-Fi setup’ and just… nothing happens. Manual doesn’t mention an app, but the process there doesn’t work either. Maybe this is a fault with my device somehow, but there’s almost zero trouble shooting in the app to help you work this out. Pretty useless..Version: 1.0.9431

Bad appUnable reach soundbar!.Version: 1.0.9431

UghThis is the dumbest dumb dumb that was ever so dumb. Ugh….Version: 1.0.9431

Don’t Waste Your Time With ThisUseless App that doesn’t work..Version: 1.0.9431

Non functioningFollowing procedures several times, but still unable to locate the sound bar. Give up and delete the app immediately!.Version: 1.0.9431

App doesn’t work and soundbar is worseI have spent hours and hours on trying to get this soundbar to work with a TV, trying with 2 different ones. The center channel may on occasion make an appearance, otherwise you only get background sound. I tried the HDMI cable that came with it. I tried 8k certified as well as tried those that came with my Xbox X and PlayStation 5, even bought an optical cable… nothing. I also have had another JBL soundbar and it was a little better if you were willing to forget watching anything unless the bar decided it was in a good mood. Quality Control for Harmon Kardon is total garbage, both hardware and software. Just avoid any of their products except there throwaway portable speakers you can buy for $10 to $20 at discount stores, soon to appear at a Dollar Store. There soundbars should be there too since you can use them as a Bluetooth speaker… an expensive Bluetooth speaker that has to be plugged into power to work. Garbage..Version: 1.0.9431

Absolute garbageThe app does not work to connect my new Bar 300 to my wifi. It also requires location services which is bogus. Total failure. Returning the bar. I feel bad for the seller.Version: 1.0.9431

Doesn’t work...App does not connect..Version: 1.0.8813

Awful start up noiseHorrible annoying beeping you can’t turn off.Version: 1.0.9431

Regretting choiceApp just fails to deliver!!!!! The speaker will work but not sure getting best from set up as it fails to connect to the app. Expected better from this company!!!!.Version: 1.0.9431

UselessAll it does is set up the sound bar (and it’s not needed for that). Doesn’t function as a remote control. Might as well delete it from your phone when the sound bar is set up..Version: 1.0.9431

Doesn’t workWhen I try the procedure in soundbar for setup Wi-Fi nothing happened in the soundbar and the app can’t find the soundbar..Version: 1.0.8813

Total waste of my timeCan not connect to sound bar - continues to look for it while it is already paired to your phone. Can’t do anything with it - worse than the proverbial txxs on a bull..Version: 1.0.9431

Doesn’t connect…Followed the “help” directions step by step in 20 different ways and no matter what, it won’t connect to the bar. Not sure if there is another way to connect the bar to Wifi but this App is awful..Version: 1.0.8813

Does not workBought my 5.1 few months back and keep trying to connect it with Zero luck Tried other JBL apps with no luck either Waste of time trying.Version: 1.0.8813

Doesn’t WorkThe app just doesn’t work. We had to use Google Home as a go-around for the app. Lots of issues with connectivity. Wish we never would have even bought the speaker. Get your act together JBL..Version: 1.0.9431

Pointless appI wanted to set up the EQ on my JBL soundbar and searched for the best apps. I found JBL One and downloaded. My soundbar wasn’t connecting so I manually searched. That app then said I needed JBL Bar Setup. Downloaded it and it took AGES to connect. Eventually it did and LITERALLY all it does is connect to Wi-Fi so you can connect Alexa. Utterly useless. I went back to JBL One to then set up my bar and it will not connect at all. I just keep being told to download JBL Bar Setup. Even with both apps open, they won’t talk to each other. Where would we be without modern technology? Who knows but I reckon we’d all moan less!!.Version: 1.0.9431

Doesn't find deviceThe device gives off a strong wifi signal of its own I can find and connect to. This app is incapable of working at all just don't use this honestly..Version: 1.0.9431

JBL 9.1 no longer connectsHorrible app. JBL 9.1 no longer connects.Version: 1.0.8813

Soundbar 2.0Could you please add the soundbar 2.0.Version: 1.0.9431

No. It doesn’t connectI can’t get the app to connect to the sound bar. The instructions are two lines stating to restart the device and then hold the power button for 10 seconds. Nothing happens. The app simply states that it’s searching for a device. No. Nothing..Version: 1.0.8813

Jbl sound bar app is rubbishApp won’t connect to the sound bar. Reset bar, still not connecting..Version: 1.0.9431

Doesn’t workApp remains stuck in the “Sign in with Amazon” screen.Version: 1.0.8813

Can’t connectPlease JBL listen to you customers and provide us with an App that works and connects to the soundbar..Version: 1.0.9431

Lack of new and annoying updates for bar 9.1It is a pity for a company as big and great as JBL that it is not providing updates. I have a soundbar 9.1 and I really don't know what to do..Version: 1.0.9431

Pointless appAll it does is connect to alexa. no EQ settings at all. never buying jbl again.Version: 1.0.9431

JBL, it is ruining your reputation!If i was in JBL company i would try to replace this app because it is the worst app ever and it is ruining every reputation that JBL gathered.Version: 1.0.9431

Total rubbish.JBL should be ashamed to put there name to this app. Don’t waste your time on this product..Version: 1.0.8813

Most useless required appWhy did they make me download this app if it is just going to sit in my app screen? I want to disable the auto standby feature every 15 minutes but i cant. It is impossible to use this speaker at low volume or it will think i am not using it..Version: 1.0.9431


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