4.9
4.92035 star

Total 24 Negative Reviews

CHANI: Your Astrology Guide App Complaints & User Negative Comments 2024

CHANI: Your Astrology Guide app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using CHANI: Your Astrology Guide? Can you share your negative thoughts about chani: your astrology guide?

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CHANI: Your Astrology Guide for Negative User Reviews

Offer codes never workGirl……… ur offer codes that state they’re valid for expired users never ever work. I tried several months ago and again now and it does nothing.Version: 1.3.5

Really displeased with the subscription to this appThis app is fine in its free version, but the subscription has ended up being a complete disappointment. I subscribed because it's advertised as providing your natal transits -- how the stars now interact with the positon of the stars when you were born -- which in my lived experience is absolutely everything in astrology. I don't care much what my sign -- shared with literally 1/12 of the worlds population -- means, those horoscopes have never held any accuracy for me. So I was excited to shell out for daily reads of my transits. The problem is the transits are a whole lot of nothing -- many are missing, first of all, including major once every decade occurrences, and those that are identified are mostly gobbledygook. They provide no meaningful understanding of the energy that is surrounding you and therefore there's no real way to harness your actions accordingly. I'm not a betting woman but I'd bet good money that these are written by a copywriter as opposed to Chani herself. Ive taken to googling the transits so that I can get a true astrologers take on them -- a weird extra step given the app is more than $100 a year. I think Chani presumes the user knows nothing about astrology and is using the app just for fun -- and that's great, just say that. The free offerings are fine, but the subscription is money down the toilet..Version: 1.3.5

This app is money hungry.You basically can’t get anything on here without paying. I tried to get information on my rising sign and I was greeted with a page saying about how I need to buy something to get it. I said to myself, “Oh well, i’ll try my sun sign.” Same thing. Time passages and AstroFuture are all better because they actually give you information and your chart aspects. I will never be downloading this app again. It’s too money hungry and has no information. I would highly recommend Time Passages because they give you your aspects, information and much more. This app is horrible..Version: 1.0.3

Let Me Browse 😠Put a lock on the features that are being restricted by a paywall pls. That way ppl who don’t want to pay or have no intention of paying won’t click on certain things. Constantly being prompted to pay money and subscribe has me wanting to delete this app. The graphics are cool but there are a lot of other apps that offer the same info or close to it for free ✌🏻.Version: 1.3.4

Mixed ExperienceI decided to cancel my subscription after using this app for several months. I stayed with the app because the meditations are absolutely excellent, and Chani is just such a gifted advocate, speaker, and healer. I truly found her meditations and the variety of them very helpful. I subscribed to the app because when I first bought her 2021 forecast for Aries (sun sign) in late 2020, which features the visual charts and allows you to go back and forth during the calendar year, there were so many dates that ended up being so spot on accurate that I decided to try her app. However, and this is my biggest complaint about the app, the app defaults to the rising sign. Not once in the several months that I’ve had the app did I feel that my Gemini rising sign reading resonated with me. Not once, and I’ve had my chart done elsewhere so I appreciate astrology. And then I would go read other astrology sites for Aries sun, and those readings and forecasts would resonate. I liked the aspirational tone of the content here but it became too general; we should all take good care of our health, tap into our creative energies, and release what’s not working regardless of our sign. Honestly, I miss her old content, and would rather just add that to the current meditations. The artwork is FANTASTIC, and the art department here is BRILLIANT! But honestly, the content began to feel irrelevant to me. If I could’ve kept just the meditations, I would’ve paid for that..Version: 1.3.2

Completely wrong birth chartFor the U.K. it gave me a completely wrong birth chart, and I had to keep resetting the app to change it but still didn’t fix it. Ontop of that compared to other free applications offered in the market of Astro apps, like co-star and the pattern, this app literally offers nothing as free services to even try it out. Plus nearly £12 a month is very steep for an app, that’s more than a family Netflix subscription! Why would you pay that for an app that gets the most fundamental bits wrong like your birth chart! I appreciate how much work has gone into this, but there really needs to be some work done to sort out bugs, plus maybe a tiered subscription model....Version: 1.0.3

Needs options for housesThe whole sign house system is pretty useless. it’s not giving an accurate reading for the constellation of planets at a given time, at least in the UK. i don’t know how it maps out in other parts of the globe. but given that there is a progression of time that the earth travels through each sign, i would imagine that nowhere does it make sense to calculate the houses as though the planet bounces from one static point to another without making the journey between them. as a result the readings are all off colour for me. basically giving me someone else’s horoscopes. it would be better to include an option to choose between different house systems, as most astrology apps do..Version: 1.0.2

I like but...I usually Chani’s work but don’t live this app. The personalised chart is great but the notifications that get sent from the free version show 3 lines and then the rest is nowhere to be seen on the app. I don’t see the point of these half notifications. Also, agree with everything just being northern hemisphere. Glad I didn’t fork out $20/month for it. Mystic Medusa still reigns supreme for Southern Hemisphere Astro info..Version: 1.0.3

Starsign is wrongI am an Aries I was born on 18 April but this app shows that I’m a Taurus.. So really is there something wrong with this app because anywhere else shows that I am Aries..It is very frustrating but you cannot change your Starsign.. not a very good first impression after five minutes using using it...Version: 1.0.5

Great but non-friendly international pricingReally love the features within this app. I was enjoying the meditations and the added chart details during the free trial but I was surprised to see the pricing in NZ not match up to the US pricing. 11.99 USD a month for Americans but 21.99 NZD for New Zealanders?? The current exchange rate shows that a fair price for a CHANI subscription should be around 17 NZD a month. I hope this can be corrected in the future as I would love to subscribe..Version: 1.1.4

Ouch Chani, this hurts.Oof. As a long-time follower and a paying subscriber, I’m really shocked. I could go on about what many others have brought up (the removal of a key unique feature of this app before the update), but what really disappoints me is Chani’s lack of response. I’ve read many saddened comments and reviews, all which I completely empathize with, and Chani has not addressed a single one. If there are responses to a disappointed review, it’s just a standard-response “We hear you and we’re taking notes” from the Chani Team. I was hoping I might see this addressed on Instagram, as maybe an apology or explanation to those who expressed sadness, but any of the new posts or stories only highlight the ✨awesome new features✨. It seems really dismissive, especially coming from a highly respected individual who works against this form of harm. It might seem extreme to call it that- but I paid a good chunk of money, a year’s worth in advance, specifically for the 5-star content that is now inaccessible and seems that the Chani team will no longer be doing. Seems like kind of a sell-out move, but I wouldn’t really know bc it hasn’t been addressed. So ya….. Chani Team... y’all messed up, but I respond really well to sincerity and accountability..Version: 1.3.0

Has potentialWould be a really good app, but when it lets you sign up it’s all well and good but then won’t let you use any features without having a subscription. Just seems a little insincere..Version: 1.2.9

Missing the current sky horoscopesI have been a subscriber since the very beginning of the Chani app, and up until now, I have been so thrilled with it. It has been a consistent tool and guide for my life, giving great clarity and wisdom every step of the way. I so appreciate the holistic, inclusive perspective that is infused throughout the app, and the design is gorgeous. All that being said, it gives me no pleasure to report that the changes in the last update are really detrimental to the utility of the app. They have done away with the current sky horoscopes, which were 13 extremely useful, insightful, and deep horoscopes that helped me to understand all of the various aspects happening, and how they all fit together. If feels like by getting rid of those horoscopes and replacing them with a formulaic daily horoscope, they are simply catering to the lowest common denominator. I understand the desire to make the app more accessible, but to do so by getting rid of the depth is not the vibe. Really disappointed in these changes, and also the Chani app team’s response to the numerous critiques they’ve received— which is basically denial and silence. That is extremely disheartening, and makes me not want to continue my subscription..Version: 1.3.0

I like it butMy birth chart is wrong so I can’t really use it with full accuracy :( I love the format of it it though and hope you can help rectify this as I would happy pay for this if my chart was correct :).Version: 1.0.5

Insightful astrology just harder to find nowReally loved the app prior to the update. The update has hidden all the information behind tiles that you now click and it’s gotten harder to navigate the app and find horoscopes and readings..Version: 1.3.0

The new update took away contentThe current sky is no longer in depth. They took out important content that set them aside from others. Now the app is overpriced and not as great anymore. I’d consider no longer having it after this..Version: 1.3.0

Was once a good app… change the staffI really dug this app for the last couple years and even subscribed to the yearly fee. This year I won’t be doing that again. Feedback to Consider- - men do believe in astrology too. For a company who pride themselves as diverse everything is written for females so it’s hard to relate when the daily astrology is telling me to get out my pearls or pluck my eyebrows. - freeing myself from white supremacy capitalism? How is this astrology to begin with but what dark odd and inappropriate comments to put in a forecast. - there’s a lot of hysteria. So many warnings! But always with “I don’t want to warn you but don’t do anything on October 25th”. Its fine to give some advice but enough with the warnings! - the daily feed is like some whimsical poetic vomit. It makes no sense and unhelpful. It used to not be this vague and unclear. - be more empowering. It was once an empowering app. It’s now just a lot of poetic nonsense, scare tactics and apparently warning me that white supremacy is coming to me… A shame as I was religiously obsessed in 2022-2023.Version: 1.3.5

Data is incorrectI just got the free trial and can see that all my planets and houses are out by one as an example I know Venus is in Gemini in my tenth house. This app says it’s in my 11th house so all are out by 1. So the information is useless to me unfortunately as it’s not correct. I will cancel my free trial. Hopefully this can be fixed in the future..Version: 1.1.3

Incorrect informationThis app doesn’t read the birth chart correctly. It only shows the houses in one sign, which puts the planets in the wrong houses. Not very good..Version: 1.3.1

I want to love it…I want to love this app. I love Chani and all she stands for. Read the book, follow on IG. Love the graphics and the meditations. But the language is vague and verbose, I just don’t get it and it’s expensive. Sorry, I really tried..Version: 1.3.5

Constant sign outWhy do I get signed out EVERY SINGLE TIME the app is opened … 🤦🏻‍♀️.Version: 1.3.4

Turbomillenial contentI like the paid version of the app for everything except the daily forecasts in text format which i believe are not written by chani, but her team. its great to have one's birthchart to hand, and to be informed of transits as they happen. i like the rising-sign specific weekly forecast. but. in the daily forecasts, the examples of how the astrology might manifest are insultingly trivial, condescending and banal. i find the person they appear to believe they are addressing is extremely alien - and alienating - to me. not everyone lives in north america and works a low to midlevel job in an office. not everyone is an Etsy-loving millenial..Version: 1.3.5

I want to love it but…I really want to love this app but I find Chani’s writing can be really obscure and vague and overly poetic and kinda loses its meeting. She’s an incredible writer, but I wish it was a little more straightforward….Version: 1.1.8

Meditation updates not for the betterI have loved using the paid version of this app over the past year, but recent changes are making me reconsider my subscription. The trade of the planetary scopes for vague daily scopes in the recent update that others have described has also bothered me. But the issue that’s finally prompting this review is the update to the guided meditations, which I use frequently. It seems the team is recording new versions of many meditations and updating them without changing their name or accompanying illustration. Numerous times since the app update, I’ve gone to listen to a particular favorite, only to find completely different audio?! (One recent example: the Grounding meditation with the volcano kitten.) Not conducive to meditation. I’ve also read no mention of this in information about the update. Come on, y’all—notify users, or better yet, just add the new meditations without changing the old ones. And while I’m here: would be great to have a way to save your favorites, like a playlist. Again, have really loved this app, but I’m not sure I can justify the price at this point..Version: 1.3.1


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