3.9
3.93197 star

Total 31 Negative Reviews

DC cards by Hro App Complaints & User Negative Comments 2024

DC cards by Hro app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using DC cards by Hro? Can you share your negative thoughts about dc cards by hro?

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DC cards by Hro for Negative User Reviews

Money grabYep don’t download basically a pointless app unless you are willing to pour money into it….Version: 1.6.0

Signing in with Apple IDI created an account with Sign In with Apple ID and hide my email, I have built a huge collection. Now I want to to use the browser website, and trying to get solutions to just being able to log on has proved impossible for tech support to even acknowledge my concerns. And if they do reach out to me they don’t answer my concerns. Please help.Version: 1.0.10

Latest update won’t openThe most recent version of the app won’t open on my iPhone 14. App reinstalled but same issue.Version: 1.4.0

Can’t log inThe app doesn’t let me log in thru apple anymore scam.Version: 1.1.0

Super heroes couldn’t save this siteA mess from top to bottom. and $25 charge to withdraw our money? that’s just straight up theft. I have bought my last cards from these scoundrels….Version: 1.3.2

App needs to be fixedI updated my phone I deleted the app and re-downloaded and still have the same issue of not being able to scan my QR codes. I invested money into this brand to only be sitting on over 230+ nft cards that I’m not able to trade sell or upload. This app deff needs to be fixed if it expects to grow.Version: 1.0.9

Terrible supportThis app is terrible, and the support even worse..Version: 1.1.1

Can’t scan any cards inApp has been saying can’t scan under maintenance for the last 4 days. I’ve yet to be able to scan even one card in..Version: 1.0.9

Absolute garbage appThe cards are cool and all but the app!!!! I bought 8pack and was excited for the app aspect of it, only for consistent crashes 🤷🏻‍♂️🙄 over… will most likely keep collecting cause i love DC but like i said… app is garbage..Version: 1.4.0

App keeps crashingI finally got my cards in the mail after waiting a very long time all the Batman movie hype has already died down and on top of that the app continues to crash every time I try to scan a card. It’s making what should be a fun experience very frustrating.Version: 1.0.10

Needs lots of improvementNot an intuitive app at all. Weird navigation to even find pack i bought and then to find collection let alone navigate it. Market needs filters and search. Pack says $50 : I expect it to be $50 USD. If you mean 50HRO say it. Don’t charge me $74.99 for “$50.00”. That’s a lawsuit waiting to happen. Pro: the pack opening was neat. Not my first nft project either….Version: 1.0.8

Tons of issues, too little time, too many fees, lost moneyDeposited money for a pack drop. Lost money straight away because of weird conversions with the dollar and additional fees. Couldn't get the drop because of an error with their email notification, despite pre-registering. Some people did get an allowlist if they classed as impacted by that error, (which I clearly was), but I didn't qualify according to their nonsense semantics. Withdrew my money only to have more additional fees and have to wait a month for processing. Only then to receive a fraction of the money I initially deposited. Also had some separate issues with my withdrawal to my bank, but was completely ignored by their support staff multiple times, and was never rectified, which could've meant losing everything. As someone who's a huge DC buff, and a veteran in the collectible world/ business Im honestly disappointed. Beyond my own experience I feel HRO are missing key fundamentals, and relying on shallow gimmicks, like leaderboard challenges, and other short term flash, that has been tried on digital collectable apps by the likes of Topps etc. but with a new NFT spin, that doesn't seem to get the point of a collectable or point of it being an NFT right... Not to forget, the hybrid cards, which is something that they’ve completely misapplied, and serves effectively as a marketing gimmick and nothing else…I dont think they even understand the point of this dual collectable Frankenstein idea….yknow other than to sell the short term blind nft hype. Unfortunately I think this was a poor choice of partner for DC comics that could have been better served elsewhere, and any growth will be likely be short lived, being a master of none, which cant compete in the physical realm, digital realm, or otherwise..Version: 1.0.10

Terrible PR team and supportThey screwed over everyone that preordered and supported them during the early stages of the project. Preorders didnt arrive until a month after the cards were already in stores. They never sent out the Pioneer cards and refuse to answer any support emails even after proof of preorder.Version: 1.4.2

Worst app everThanks for the free Wonder Woman cards. Too bad the garbage app freezes every time I try to open them. Had nothing but issues with this app since day 1, and it keeps getting worse. Haven’t you made enough money from us buying these packs to hire a developer?.Version: 1.3.2

Stole my money could not get it back.I purchased Hro funds around $225 to buy 4 packs of digital assets and was charged $450! So basically I was charged twice. I appealed to recover my damages as I received nothing for my $225 and they declined my request for a refund on only the amount I was overcharged. Now I want a full refund and removed the app, it is a stagnant con and I was taken advantage of with no way to cure the wrong. Absolutely buy tokens or digital assets at your own risk I was charged twice!.Version: 1.1.2

Greedy developers don’t care about secondary marketThis project started off great, but quickly went downhill. season 1 was worth buying and hard to get(good thing) the product was limited and the secondary market had great returns, since then the team releases a digital only set once per month, which they have increased the mint count on every drop, they are greedy and don’t care about the people buying the product. The packs cost 100$ and the cards you open are usually worth 3$-10$ max.. they mint more and more packs each drop. For example season 2 hybrid just dropped and they printed 12.5 MILLION cards.. this is 250% more than chapter 1. Ch1 sold out quickly, chapter 2 has virtually zero demand. The project is dying quickly and everyone is losing interest cause the secondary market prices are zero, because the greedy team prints way too many cards. The most recent “Halloween” set was by far the worst, they hid the packs remaining count and lengthened the sale period to 1 month, which locks everyone’s packs for that entire time, you can’t even re sell them at a loss if you wanted to. By the time the sale is over(cause it won’t sell out(cause they minted way too many cards)) you won’t have any buyers for the packs and you’ll be stuck with 100$ packs that are worthless. Stay away from this project, it’s being run into the dirt by greedy developers. Greed has destroyed this project..Version: 1.3.1

Great potential!Crashes every time I go onto the market. Apart from that I’m very excited about this app!.Version: 1.0.5

Great concept - app needs improvementThe cards are great and this is a lot of fun. The app however, needs some work. It needs to be much easier to search for cards. As an example: when I go to ‘view listings’ under market for Green Lantern cards, there is no way to sort by mint # or price. When I try to scroll down to the best cards, it keeps ‘kicking’ me back to the top of the list. Very frustrating! If they make some basic improvements to the app the whole experience would be much more enjoyable..Version: 1.0.10

UnfairFirst drop 👉🏼 Some users got up to 10 while many people got 0. Not fair at all. Lame!.Version: 1.0.8

Great Idea. Horrible implementationI love the goal of Hro in this app. However, there are no tutorials at all. Nothing. The app is arranged poorly, making the most basic actions rely on blind faith. I’d love to see this down right. Hro needs to look at the digital card apps with several years of success. And take a page from them..Version: 1.3.1

Horrible usabilityFirst I was unable to create an account by using my email, I filled everything out, there were checkmarks indicating the values were ok, but when I would try to complete registration I got repeated generic error messages. Closed out the app tried again, same thing. In the end I had to sign in with my apple account which I don’t like to do. After spending 15 minutes trying to register, I can access the app. I scan my cards, try to use other features and I can’t because according to the message I need to “complete onboarding”. I have no idea what that means, and there is no obvious “onboarding” option so I give up. Wont be buying anymore cards either, I feel like I just blew $6..Version: 1.4.0

Missing cards on app?I love this concept I picked up two boxes from GameStop. But when I scanned them into the app, it says that I redeemed my digital version but it’s nowhere on the app..Version: 1.3.2

Can’t Withdraw FundsThis is a good product, but if you sell any of your cards on the marketplace, you get an error if you try to use the portal to withdraw to a bank. I would update this review to 5 stars if they fix this and allow people to receive their money..Version: 1.1.1

Maintenance for daysBeen under “maintenance” for DAYS. Be nice if there was more communication or it let us scan our cards in.Version: 1.0.9

Do Not Download Until Withdrawal Issues FixedMy money has been locked in this app for months with zero help or urgency to fix it. HRO is great at depositing money into your account — that happens lightning quick. But when you try to withdrawal YOUR MONEY, suddenly there’s issues that need months to be resolved. My money has been locked in HRO all summer and the dev team has no sense of urgency to help. Do not put your money into an app that takes 10x as long to withdraw your money as it does to deposit it. And for the dev team, my username is ledgerlounge, the guy who has been emailing weekly about my money that you’re holding against my will..Version: 1.1.2

IssuesStill signs you out after a certain amount of time. Needs fixing..Version: 1.1.1

Don’t usually write reviews but this seems like a scamStuck in onboarding / two-factor identification phase with the app. It shows me a code to use with an authenticator app but I have no idea what that means - so I think this is a scam..Version: 1.5.0

APP CRASHES EVERY SINGLE TIMEApp crashes every single time I attempt to open the market tab. I am worried that I will not be able to open and buy/sell/trade when the time comes because of this glitch. It will be sad If I cannot open the market on my phone. I am using an iPhone 13 Pro..Version: 1.0.5

OnboardingHow do I get through the onboard tasks. I can’t plz help..Version: 1.3.2

Not user friendlySo basically you have to jump through like 1,000 hoops to use it properly with ZERO help. You have to download an authentication app (doesn’t specify which one and you have to pay for those apps), then when you do download an authentication app it does nothing. You have to get a code and then you input the code and password…nothing happens. Still haven’t figured that out. Then if you somehow figure that out without any direction or help, then you have to somehow figure out the KYC which it gives you zero advice or leads on how to do that. Also when you redeem a physical card it just vanishes somewhere, I literally looked everywhere in the app and can’t find the card I redeemed..Version: 1.6.0

Not ready for prime timeIt is a pretty miserable user experience so far. Essentially nothing works without finishing the onboarding steps and there’s nothing clickable to actually engage with the onboarding tasks. Lots of links pointing you to discord and support of which provide little to no help..Version: 1.4.0


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