- 42.5LEGITIMACY SCORE
- 53.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Cats & Soup Netflix Edition App Complaints & User Negative Comments 2024
Cats & Soup Netflix Edition app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cats & Soup Netflix Edition? Can you share your negative thoughts about cats & soup netflix edition?
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Cats & Soup Netflix Edition for Negative User Reviews
✓ Game lost all my progressDon’t play this you’ll lose all your progress which is tied to real world time passing. At some point the game kicked me out to a black screen and set me back to more or less the beginning of the game with no way to recover. This seems to happen a lot if you look at the other reviews. Not worth it, I regret playing this..Version: 1.14.1
✓ Purchased item never received, lacks support.Bought an item for 5,000 play points and never received it. Not only that, I can’t even attempt to buy it again because it says I “already purchased” it. What a waste. Been patiently waiting for a new event the past few months too. Haven’t gotten anything new since the Halloween event? My friend plays the non-netflix edition of this game and has events almost monthly. I picked the wrong game😞.Version: 1.14.1
✓ Cat typesNeed more cat types tired of getting same over and over.Version: 1.11.1
✓ Just get the originalDon’t get this get the original one it’s getting updates, has events, and has content coming and going often. And you don’t need Netflix..Version: 1.9.1
✓ I lost EVERYTHING:(I needed a break from a lot of things and this was one of those things. I ALWAYS was saving my progress so I really had zero worries of losing anything. In general, all my game apps have given me back my data after deleting:( But this game? GONE. Vanished. My 100% collection of fur babies? Yeah, I just got that first starter one now 🥲💔. I spent MONTHS on this game , I’m fuming -.-.Version: 1.14.1
✓ Love the game but bugs are not getting fixedI would give it a 3.5 I absolutely LOVE this game. I don’t think I can describe how much I do. I’ve told so many of my friends about it. I was confused as to why it had such low ratings compared to the other Cats & Soup (the Netflix version requires NO money and has NO ads). However, during the Secret Garden Bingo a glitch appeared and after the 11th bingo I can no longer access any more of the bigger prizes. I genuinely tried to find where I could contact the developer/Netflix but I couldn’t find it (or it was too difficult to actually contact them). I thought it was just me so I deleted the app and redownloaded it. To my surprise, one of the top reviews talked about the same thing. It seems slightly petty to be upset over a virtual bingo card and its prizes, but this game genuinely made me look forward to 8 PM when I would get to do the achievements/bingo. But now it’s just me hoping the bingo is fixed..Version: 1.8.2
✓ All goneAll progress gone when I got a new phone. Apparently you’re supposed to manually sync the game to the cloud in the support tab in the settings window before you open the game on your new phone…. Which is the dumbest thing I’ve ever heard. Months down the drain. No chance of recovery. Very cool very normal. Customer service blamed me for not knowing about this caveat..Version: 1.11.1
✓ Not as excitingAbsence of the exciting events make the game almost boring.Version: 1.5.2
✓ Like others, lost all progressBeen playing for over a year now, and just lost all my progress..Version: 1.14.1
✓ My whole game is gone.I have LOVED this game. I’ve been playing nearly everyday for two or three months. The original version of this game is agonizing because of the ads you have to watch to play for free, so I was thrilled when I saw I could play for free without ads through Netflix. Until today. I played this morning, as usual, and even got a new cat and broccoli station! Then, this afternoon, when I opened the app again, absolutely nothing. Just trees. None of my over 15 cats were there, none of my stations and rest zones were there, none of my perfectly curated rooms and silly cat nicknames were there. Everything I had done over the last few months had just vanished. And there’s nothing Netflix can do to retrieve my data. I know it’s just a silly game, but I have put so much of my free time into this game. I cared about my cute little cat village. I feel like a little kid who just had their Lego tower stomped by the class bully. All my hard work just demolished without a trace. I didn’t even keep any screenshots. I don’t know what’s wrong with this game’s coding, but I’m pretty sad about how it has ended. I can’t imagine playing it again at this time..Version: 1.4.0
✓ Pros and Cons compared to the original…Pros: - Time invested pays for things instead of ads (unfortunately capped, unlike ads) - Opportunities to get stuff no longer available in the original Cons: - No claw machine Red Panda - No hot air balloon Monkey - No photo studio - No baby cat - No way to get event currency outside the random draw - Rerolling skills is disproportionately expensive considering the difference in difficulty acquiring different gem types - Play points are limited (unlike ads) Overall, it’s fun, but it’s not as fun as the original. I think that adding the red panda and stuff would change my mind, though, since I kind of hate the claw machine mini game. Will edit my review if that happens..Version: 1.13.1
✓ Items and events not refreshed based on real timeThere’s an issue about this game where the in game time doesn’t move with actual time. For example some items asks me to wait for 8hr and when I come back after 8hr it’s still at 8hr mark. the in game time would be moving if you leave the app open which should not be this way.Version: 1.1.5
✓ Crashed and lost progressI was loving it, with the no ads and not having to pay money for any extra features, but then it crashed and lost all of my progress. i was in the cat tower (which i never go in because it’s stupid and useless but i just wanted to construct a new floor so i could get the achievements) but then when i tried to get out of the cat tower the game completely crashed and lost all of my progress. the screen is stuck on a forest with trees and when i go to other netflix profiles, theirs are fine, but mine is the only one that’s messed up and it won’t go back to normal. i’m disappointed because i really enjoyed this game. this bug needs to be fixed because i’ve seen many others who have experienced the same thing..Version: 1.11.1
✓ Randomly ResetAbsolutely loved this version. Unfortunately I was up to 35 cats and my game reset all of a sudden. Not a matter of user profile because I triple checked. Lost all of my kitties :(.Version: 1.11.1
✓ Less funThis Netflix version has less events, less facilities, less skins, less cat characters, less costumes… less everything, compare to original version..Version: 1.13.2
✓ Unable to get tech helpI would give this a 5, but if a serious problem arises, there us no technical help available, Netflix tech support is unable to help. I recently lost *all* my progress. Just <poof> everything was gone. I contacted Netflix tech support and after asking a bunch of questions, they just told me that it wasn't a problem on their end and that I should contact the app developers...but couldn't tell me how. When I finally found a way to contact them, they were completely unresponsive. So, just know that you're on your own if you play this game..Version: 1.13.2
✓ No updatesThe app updates are so sparse, it’s ridiculous.Version: 1.14.1
✓ Netflix, are you going to update the game?It’s pretty common to see Netflix games that never get updated, despite some having game-breaking glitches that can perminantly soft lock the game, erase all your progress, or other equally bad bugs. However, this isn’t exactly like Netflix’s other games, since the original game is still being updated with more buildings, events, and general improvements. I don’t see any point in making a version of the game that will only become more insignificant and outdated as the original continues to be updated, so please, keep updating this game to include the content added in the original game. Otherwise, there’s no point to playing this version..Version: 1.1.5
✓ Big UpdatesSoooooo cute but I wish the Netflix version was the same as the normal version there are barely any big updates in the Netflix version . The regular version has so much more stuff in it than the Netflix version..Version: 1.11.1
✓ I’ve been playing for a week but it stopped workingI downloaded it a week ago and when I try to play it just won’t load for some reason I don’t know if anyone else is experiencing the same thing I am.Version: 1.5.2
✓ Crashes with profile lock!I love the original version of this game, so after completing it I was happy to learn of an ad gofres Netflix version, but unfortunately the app immediately crashes when you select a Netflix profile with a pin lock which is pretty annoying. The game also isn’t as intuitive as the original, but I’m still happy to play ad free..Version: 1.1.5
✓ I love this game but waiting for bug fixesI was playing the non-Netflix version of this game, but I found this one so I started the new game with the Netflix version because it’s free of ads. I love this game overall, but the Netflix version crashes a lot, and the events are not refreshed properly. I hope the developers fix this. Once it’s fixed, I’ll give them a big 5 stars because the game itself is adorable and fun..Version: 1.1.4
✓ Opened the game and everything was goneMy whole save file was just randomly deleted one morning. I lost all of my cats and all of my progress..Version: 1.9.1
✓ Deleted all my hard work :(Just tried logging on and all my cats and all my work I spent daily for the last year working to get I would love to get them back if possible I had so many pets too :((.Version: 1.13.1
✓ Please fix the Bingo RewardsI love the game but I am having issues with the mini games/event. I have cleared two Bingo boards but I am not receiving the appropriate Bingo Reward :(.Version: 1.8.2
✓ Game reset and lost everythingI liked this game but don’t think I will be playing it anymore. I opened it to find a screen full of trees, and when I built the clearing, it was empty. I worked hard to fulfill the quests and was attached to my cats, so that was a shock. I looked in the reviews and saw that other people had had this problem too. This is more than the little bugs mentioned in the other reviews..Version: 1.13.1
✓ More updatesIts a great game but its dead now. it hasnt updated in months and theres nothing to come back to. please add more events and facilities and costumes and cats. ive completed everything im begging you.Version: 1.14.1
✓ Devs Don’t Care. Netflix doesn’t either.Secret Garden Bingo event is bugged and the devs + Netflix refused to look into the issue let alone fix it. We believe it’s a simple coding issue they could’ve fixed easily but they denied any issue and both sides (Netflix and C&S) were throwing the blame back and forth. I was told I had to contact the other team for the fix, which is a clear sign both sides don’t care about the game and only see it as a cash grab. Meanwhile the main C&S game fixes bugs quickly without hassle. It seems like C&S sold a version to Netflix for the cash and dropped all involvement while the Netflix side doesn’t know a thing about mobile games or how to fix them. If I created a game and sold a copy of it off, I’d still have enough pride in my creation to want to fix it if hundreds of people brought a major bug to my attention during a limited time event..Version: 1.8.2
✓ So DisappointedI regularly backed up my game on the cloud and yet one day, a couple hours after playing, all progress was lost. I was earning AU level currency. Support couldn’t give any straight answers, only “escalated” the situation but told me to keep checking occasionally to see if they had fixed it. They said I wouldn’t hear back unless they needed info. What info could they possibly need to access a cloud backup? I refuse to start over, and I’m disappointed enough to consider canceling Netflix..Version: 1.7.2
✓ Progress wiped.Played this ad-free version with my Netflix sub every day before bed, had 30+ cats and loved it. Opened it up and found my progress gone, no option to reload cloud save, and the game glitched on my profile and unable to even start my village again. Apparently this is a common issue, and I’m frustrated..Version: 1.10.3
✓ Fun- But Not As Good As OriginalIt’s convenient not having any ads, but I really don’t like how slow the progress is because everything is capped. If I want to use all of my play points to buy gems I shouldn’t have to wait 14 hours..Version: 1.13.1
✓ Typical..Conversion of a money grabbing time wasting clicker game. Ignore this trash..Version: 1.5.2
✓ LolObnoxious shaking icons on side ruin game. I can see the red dots myself. I have vertigo. thanks for running what seemed like a good game because feature forcing is more important and people with disabilities aren't. a simple option not to shake icons is just unheard of. disable the stupid homebar. game center. 🙌🌐🫀🎗️💞.Version: 1.10.3
✓ Not enough content.Game is a great free alternative to cats and soup, but there is virtually no content compared to the main version. My friends have access to a huge variety of events, the kitty trip, and extras that just don’t show up here. IMO, pick the main version over this one - Netflix dropped the ball and so has the developer.Version: 1.14.1
✓ Lost Everything.Opened the app one day, and all my data was lost. When I opened the app, it was completely glitched out and nothing functioned properly with 0 cats, 0 currency. I had to delete the app and restart. Never encountered this issue with the original game, and I’m not the only one who had this issue. Please prevent this from happening again!.Version: 1.13.1
✓ Data randomly deletedI used to really love this game and I made a lot of progress but then all my game data randomly deleted from my account and forced me to start over..Version: 1.9.1
✓ Lost all the dataThe game crashed when I tried to get out of the cat tower and then all my progress was lost. No way to recover even they said it was saved to cloud. Saw the same issue happened with other users few months ago. Looks like the bug was never fixed..Version: 1.14.0
✓ Just the same as Cat & Soup?Ive played for a little bit (around an hour) isnt this just Cat & Soup but has netflix in the title??.Version: 1.6.1
✓ Lost progressDon’t play it, you’ll just get reset due to a random bug and lose all your progress. Just play the original instead..Version: 1.14.0
✓ Crashes on selecting userMeow.Version: 1.1.5
✓ Loved it until I lost it…I was obsessed with this game for two months. This is saying something for me considering I never ever play games and if I do they are played for a few days. I had gotten so far in the game that it is not even worth restarting. I am beyond upset and had over 15 cats. DO NOT DOWNLOAD if you plan on playing this game for more than a month. I guess its a fine game if you do not care to have saved progress..Version: 1.7.4
✓ Great game, although where’s the updates and events?Been playing this and love all the details and events. I’m at the end and almost maxed on everything, just need to get my cats all to 5 stars. Unfortunately the events have the star macrons to be able star up the cats and the last event I think was between Halloween and Christmas. Please developers may you send more updates and events? My cats also need more clothes, hats, accessories and friends. Many thanks.Version: 1.14.1
✓ I lost all my progressThis was such a cute game and although I have only played it for a day I was so into it and spent my time being active to gain coins and all. Suddenly I lost all my progress when I opened the app again. I tried to delete the app, logged out of my Netflix account and deleted Netflix, downloaded Netflix and logged in with the same account again, and downloaded catsandsoup from Netflix. Still nothing came up. I will download catsandsoup from the original creator now instead of from Netflix. So disappointed :(.Version: 1.14.0
✓ Can I transfer my progress over?I’m sooo far into the original and I’ve made purchases and stuff, stumbled onto this ad free version while updating the app and I really wish i could pick up where I left off but i don’t know how or if it’s even possible:(.Version: 1.1.5
✓ Just download the ogI loved the original game, so when I saw the netflix, no ad version, I jumped on it. The ads are really what stopped me playing it. But it’s super buggy. I hit a wall when I installed the grabber game. It just kept saying “unstable internet connection” when I opened it, wouldn’t give me any coin for time away from the game, and wouldn’t update the daily challenges or the day of the week rewards at all. Disappointing, because it’s really the only netflix game that appeals to me..Version: 1.1.4
✓ DommageJ’adorais vraiment ce petit simple, mignon et relaxant. Malheureusement j’ai perdu toute la progression de ma partie et je ne peux même pas recommencer à cause de plusieurs bugs que le jeu présente maintenant :/.Version: 1.11.1
✓ Lost progressEven though i manually cloud saved like the app told me to, when i switched devices all of my progress was lost. Honestly so disappointed..Version: 1.1.5
✓ Data loss common issueJust lost 9 weeks of progress, and unable to restore despite regular cloud backups. Customer service could only tell me ‘this is a common issue with this game’. Bummer, was a cute game, but that’s just too frustrating on top of the limited and painfully slow content..Version: 1.14.1
✓ BadI was disappointed don’t download this download the original 15$ a month nah when the original is better and free.Version: 1.10.3
✓ Quickly monotonousAll you do is repetitive upgrading the cats cooking things with loads of clutter for upgrades and power ups but no clear instructions - it’s cute for 5 minutes but quickly becomes mundane..Version: 1.7.2
✓ No ads but at the price of interesting gameplayWhat hooked me into the original game was all the events that happen very regularly and come with adorable special decorations, accessories and other items for your cats and forest. The Netflix version has none of that, not even things like fish pudding or star macarons to feed to your cats. It got boring extremely quick..Version: 1.1.5
✓ Please fix the bingo game. Not getting rewards.This game is super cute and fun but as mentioned by other users, the bingo game is not working..Version: 1.8.2
✓ Game keeps crashingI used to love this game, however now it keeps crashing whenever I open it which means I cannot transfer my progress to another device.Version: 1.11.1
✓ Netflix Support is PoorGreat game. If you can handle lots of ads/IAPs then go check out the original non-Netflix version which has more events and shiny costumes etc to buy (and the devs are very invested in the community which is nice :3) My two stars is for the Netflix version; specifically the lack of game support, bug reporting or updates. Release notes contain the same copy-pasted “we’re always improving the game” platitudes with no actual data on what has changed. The customer support link in the app takes you to Netflix’s general support who don’t seem to have any troubleshooting experience for their games section. All of this makes it difficult to tell whether any issues will be resolved, or whether I’m wasting my time playing the time-limited event that doesn’t currently work as intended..Version: 1.8.2
✓ Crashes CONSTANTLYI love the original game, and this has honestly been really disappointing. It’s constantly crashing and restarting and you don’t get the events etc. As appealing as an ad-free version sounds, I’m going back to my regular version..Version: 1.1.5
✓ Simple game with unexpected issuesI just downloaded this game. I’ve been playing for a week or so. I got pretty far had quite a few cats, money and other assets. The next time I opened it up, the game had been reset and everything I had acquired was gone. The game opened up as if it were a brand new game. Although I had saved my progress to the cloud, there was no way to retrieve it. I didn’t reinstall or open it on another device before the game reset. Either the Netflix server reset my game or the game reset itself. I contacted Netflix through their chat feature. I spent 45 minutes with them trying to get my game assets back. They were literally no help at all. The questions they asked were more relevant to the Netflix app and titles that were affected (give at least 3) they said. Not sure that really applies to the game in question. Their final question was who my service provider was. Again, not really relevant. I cannot recommend this game if there is the chance of a reset when you least expect it..Version: 1.1.5
✓ Maxed outMaxed out the game and there is no new content like the original. Pretty much the only thing left is to dress the cats up and buy furniture. The gold is pointless because there are no buildings left to buy.Version: 1.11.1
✓ Fun but …Whoever make this game need to brush up on their UI design skill. It's not at all intuitive where players need to go to get things done. Why don't you make buttons for inventory with tabs? Why do I need to go all over the place for the daily stuff? Why do I have to go to gift shop for special building? Why do I have to tap the icon right underneath an item instead of the item itself to pick it up? Do you think the players are so dumb that you need to make a button to explain what Cat's gift is? That little screen also says the same sentence twice. Hooman or human, choose one and stick to your choice. Lastly, what do you think the player would feel when they open a chest and receive 8/10 of an item. You don't need this stupid trick from microtransactions game!.Version: 1.1.4
✓ No updates for more than a monthI play the two versions of this game and the official version has so much more features. It seems like Netflix stopped paying the developers to get content into the app. Disappointing as it is such a good game..Version: 1.14.1
✓ Lost Data & Cloud Save!I liked the original version aside from ads and IAP, and was jazzed to have a less intrusive version. Four days in, I went to check on my cats after a few hours and nothing. Checked my other devices for the cloud save, nothing. Don’t get too attached I guess :(.Version: 1.11.1
✓ Can’t even loginCome on Netflix. I’m on an iPad Pro and many of your games have issues crashing straight after choosing the account to play with. Get the basics right?!.Version: 1.4.0
🙂 Cats & Soup Netflix Edition Positive Reviews
Cats & Soup Netflix Edition works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cats & Soup Netflix Edition.
⛔ Cats & Soup Netflix Edition Problems
