- 92.6LEGITIMACY SCORE
- 93.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Boost Infinite App User Positive Comments 2024
Boost Infinite app received 21 positive comments and reviews by users. Can you share your positive thoughts about boost infinite?
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Boost Infinite for Positive User Reviews
✓ Excellent customer service!I was able to receive calls and texts, but not make them from my phone. The customer service tech solved the problem by patiently walking through troubleshooting steps with me. Just as we finished, I accidentally disconnected with her and did not get a chance to thank her. She was wonderful..Version: 1.2.13
✓ Great Customer ServiceI have recently made a decision to change my carrier and have been totally surprised at the excellent degree of customer service displayed by each representative, I have communicated with during the order process, through the activation and on to a very informative live chat with a very courteous representative named; Justin. While I am very satisfied and will more than likely recommend “Boost” to my friends and family..Version: 1.2.8
✓ Missing basic functionsWorking on your account on your phone is NOT acceptable. This is a basic function that should have been provided before any roll out of phone service. This is a function that belongs on your web site. This BUG has been around for months. How about you get to work and let your user’s know some timeline. You don’t seem to be listening to this review page..Version: 1.1.9
✓ UselessCan’t update anything in the app personal info, billing address etc. been in contact with them for over four weeks at least three or four days a week on the phone with them and even their tech’s can’t change your update anything in the app for me. just useless..Version: 1.2.1
✓ BoostAll working well, as my neighbor hood as spotty to no signal. WiFi kicks in we are fine. As for when out and about we are getting the same to better service as Verizon without dishing out 60 to 80 bucks a line for the same service. Please add a tower near me Ironwood crossing Queen Creek..Version: 1.2.7
✓ Works as it shouldI had been a Verizon and AT&T customer for decades. I was a little anxious about transferring to this new brand, but I was sick and tired of Verizon’s expensive bills. The incredible iPhone deal got me to give Boost Infinite a try, and I’m happy I did. The porting process went smoothly. Customer service was very effective in helping me set up my eSIM. Speeds have been way faster than Verizon. App works as it should. So far so good. Happy that I switched to Boost Infinite!.Version: 1.2.1
✓ Best Phone App and Co.!Onboarding was a little touchy for me but they’ve been working through issues and the second, third and fourth lines for my family was much faster. I love the 3 networks Boost provides! I have really good service and love the new Iphone deal. Can’t wait to see what comes next!.Version: 1.2.3
✓ Excited to be here!My experience so far has been great. The people that work for boost infinite are great and they know how to speak English!the lady help me with my porting of my number from other carrier. She got on a three way call waited on their reps. To get on the line. And talked to two different people to get it done. She was very patient with me get all the information she needed. And was very knowledgeable about every question I had! I hope to be with them a long time to come!.Version: 1.2.8
✓ Updating Credit CardsDue to a compromised credit card, I had to enter another card, but the app wouldn’t let me delete the previous (no longer to be used) card. Perhaps a future update could correct this issue. This is a minor detail to an otherwise seamless app experience..Version: 0.1.11
✓ FeaturesThis app shows current cellular plan you are subscribed to and details of plan cost. Also keeps current count of data usage and able to manage add-on(s), change plans or order new devices..Version: 1.2.6
✓ So far, so good!!!I signed up and activated service at work on my break. I now have service in all parts of the factory instead of just along the outer walls like with my previous service. App actually works like it should and so far, I’ve had a great experience with Boost!!!.Version: 0.1.14
✓ WORK IN PROGRESSYou get the essentials. This app is new and constantly evolving! For what it is right now it works. I am so happy with my boost infinite service. Why should you pay so much money for cellular service. Make the switch I did it and I couldn’t be happier! Thank you boost infinite for being honest with your service..Version: 0.1.20
✓ New to boost ! So happy I switchedI was unsure of switching after being with Verizon for over 20 years . I got sick of my bill keep going up and my service getting worse !!! I got the plan where I get a new phone every year ! I have service every where I have gone ! My bill has no hidden fees and I am saving so so much money ! It was super easy to sign up , customer service was great when I called to sign up . I am so happy other people in my family are going to boost !.Version: 1.2.8
✓ Customer serviceI spoke with a rep and attempted to speak to her supervisor Leo , unfortunately I was unable to , however she was GREAT ! I was a supervisor for customer service and she was GREAT ! I hope they are able to find her I spoke to her on the 13th and I was supposed to receive a call back but never did . Just a shout out for some great customer service !.Version: 1.2.12
✓ Needs a bit faster response time.The app is great, nothing too confusing on going the place that you need to see. The only thing that does take one star away is that when clicking to see anything it takes awhile for it to load..Version: 1.2.8
✓ Great For My Account Control!It shows me my data usage, which I always like to keep an eye on. Wish they can make a live widget for iPhones just to show data usage, so I don’t have to log in all the time just to check. It makes it very easy to make a payment with autopay on by default. It allows you to add up to four additional lines to your account easily. Plus, the Dish Wireless 5G network will be excellent when it deploys country-wide. Sign up now while you still can!.Version: 0.1.16
✓ So far so goodWas easy to switch over. Only took less than 10 minutes. No issues with the service. I actually had better service in places that I haven’t had good service in before. First month went well. Waiting on the Iphones to become available to purchase with this plan..Version: 0.1.9
✓ So far so good.I just started with Boost today, and everything has been smooth and easy. I was able to activate and set up the phone myself, which is a feat. I will adjust the rating as needed, as I go along. But so far so good. Thinking of changing my TMobile phones over to Boost, if all goes well..Version: 1.2.1
✓ Phone does not ringMy phone most of the time does not ring when I’m waiting for a call. It goes straight to voicemail. I was told before that that means that I am not getting the signal from the tower. I think there’s an upgrade that needs to be done where I reside or whatever the case may be to get a signal from the tower. That’s my input..Version: 0.1.18
✓ Not Reliable for meI transferred my number from AT&T and everything was working fine but the app logged me out and every time I try to log in it saids “ Oops something is wrong. Please try again later “ I need the app to activate my other line and to manage my account & it’s not allowing me to log in. I hope this is fixed because if not I’ll have to abandon boost infinite and transfer my number out to another carrier. I believe people should wait before signing up for boost infinite because they have so many problems right now and I’m uncertain about their future. due to the cyber attack that happened a month ago and them not addressing the problem and millions of people had issues with their accounts and services, this makes boost infinite not reliable or trustworthy. Plus you have customer service agents who don’t really know what they are doing. The system is still new that most of the time the customer service agents are not helpful. If the app doesn’t start working properly I’m gonna transfer my number and my mothers number out of boost infinite. then I’ll probably be back with them in a few years after I see they improved because right now it’s not looking good.Version: 0.1.16
✓ Excellent chat customer serviceIn last spoke to Warren and I was floored by his ability to answer all of my questions politely and with an obvious grasp of how to help me and accomplish what I needed. Most cell service providers have lackluster, even abominable customer service. Not Boost Mobile. I choose my service providers based on customer service and Boost Mobile is a shining example of how it’s done. I am impressed..Version: 1.2.14
😕 Boost Infinite Negative Reviews
