Progressive Positive Reviews

Progressive App User Positive Comments 2024

Progressive app received 16 positive comments and reviews by users. Can you share your positive thoughts about progressive?

Progressive for Positive User Reviews

✓ Changing star RateIt seems that it takes a few hours for the app to recognize the policies and passwords. After working off and on looking for returned emails I was successful in registering both policies in the app along with it recognizing my password without having to change it. Still only four stars because of the difficulty in setting everything up. Hopefully I will be able to change this review later. I just purchased two policies with Progressive. One for my RV and the other my auto. I was allowed one policy only and the app will not recognize the password that Apple gave. The app sends me to a web site that indicates an email will be sent but no email sent. I think the problem is multiple policies. If that is the case it needs to be updated immediately to accept multiple policies with Progressive if they want to be a player in this highly competitive insurance industry. Online customer service is important. Maybe you can reply to the app..BbcregularVersion: 3.34.3

✓ Please let me continue with progressive progressive or anyone affiliated with you.I really need to stay on board with progressive and can’t apologize enough as was in a bad place for 2 months and now and for the last 6 weeks everything has been wonderful. Company car with gas card. Please let me know ASAP I really don’t want to go insurance shopping because I have 2 months left on this 6 month interval. Please forward to department that will make the decision to keep me onboard even if we remove collision and comp! I need the Sr22 liability roadside assistance these are a must and appreciate you reporting to California. Please reconsider and keep me onboard. James George Phillips.MadgreekdsmVersion: 3.52.1

✓ Easy as 123I have been with Progressive for a year and felt I was paying too much. I shopped my rates online and of course Progressive came out on top. I didn’t think I would be able to get a quote, much less a new policy, since I was already insured with them. I tried anyway; I saved a little over $100/month and I added a car to the policy. It was super easy. I picked the same coverages I had and added the extras such as roadside assistance, rental reimbursement, etc…, signed up for paperless and EFT then chose Apple Pay and I purchased the new policy. I called and spoke with a representative and they helped with cancelling my current policy which will be pro-rated. Not only did I save a lot of money, Progressive makes purchasing a policy as easy as 123. It took less than 10 minutes from beginning to end. As long as you have all of your vehicle information and banking information within reach, it’s super easy. Plus, I love that I was able to quote with them again and save money while keeping such great coverage!.HouchCrVersion: 3.96

✓ Unbelievable!!!I was told to try Progressive and see what they could offer. I went online and got a quote and was floored!!!!! I was going to save 150 bucks a month if I switch to Progressive. I am also saving in my homeowner’s insurance. I set everything up online and it was SO SUPER EASY!! They even sent a letter to my old insurance agent to cancel for me in my behalf. I then had to call the next day cause I fat fingered my app login and needed it reset. Not only did the get that fixed for me but I had ZERO problems through their automated system. That was also easy to navigate. So far I am a true fan and believe that Progressive is the BEST!! I will be telling anyone I talk to about how awesome Progressive is and how much crazy money I am saving. Thanks Progressive. The McMurray’s.Macfam-5Version: 3.96

✓ 85% of my favorite thingsThe app is amazing. Always works when I want it to. Shows me both of cards when my policy is close to renewing. Anything that I can’t do on the app it will link me to the website and keeps me logged in so I can get things done. They have all of my documents stored in one single place online so if I miss a mailing or delete an email I can still check it out. I gave it 5 stars and said its 85% is because I wish you could pull up the dec page and voi on the app and save it like the ID card. I love that I can see the status of my payments online and that I get a reminder a few days before it pulls the payment. Originally I could sign my docs online. I would like to be able to sign all docs online. Like when I make changes in the middle of the policy period. And for the auto they don’t let you lower you comp/coll online. It would be great if I could do it myself instead of having to call in. Otherwise it’s great..HaileyPocsVersion: 3.34.3

✓ So useful!So glad the days are gone where I had to run by the insurance office frequently, and worse- sit down at someone’s desk making small talk while they type and click at the computer. I started my policy over the phone a couple years ago-emailed info they needed to start it. Then got the app. It’s SO easy to use, convenient, quick. Paperless everything- the app even lets me save my proof of insurance straight to my iPhone wallet. No more rummaging through my glove box! I pay monthly because I’m poor- I get reminder notifications monthly to pay, pay right there, can check all my policy info, change policy stuff, pretty much anything at all that I’d typically have to go in to the office or at minimum make some annoying phone calls to do. I LOVE it! ❤️.Epacep021Version: 3.86

✓ Simplicity of insurance at your fingertipsFirst it started off for me hunting for new insurance. I started checking with insurance agencies that do well with wrecked vehicles quickly for their clients on our tow lot. So I visited 4 companies. 2 years in a row progressive has out beat every competitor of theirs in my area. Then the app is simple and easy to use. Even my not so tech savvy husband can easily navigate the app. Then another pro As well is customer support. It is easy to deal with. If I make a change I don’t end up having to make a million more phone calls to correct the original change I made or create a bigger issue. This was an issue I had with a major competitor(Jake). I’ll continue to do my bi yearly shop around but as long as progressive is cheapest we will continue to use them as our insurance agents! & tbh unless the difference is drastic $20 or more a month than a competitor we will continue to choose progressive..PoshcupcakeVersion: 3.92

✓ Stick with the plug-in deviceAfter hearing multiple stories about how the phone app was only as good as your phone's hardware, I decided to stick with the OBD2 version. While I disagree with their version of what "hard braking" is (or that it's a metric that should be used in the first place) I'm still being rated at A+ after learning what it wanted from me as a driver. If I drive a lot of miles each day? I might feel different about it. I can see how that would up your chances at lowering your rating but for me, it's not impossible. While it would be great not be dinged because I had to slam on the brakes due to being cut off, I knew what I was signing up for. If the savings match the added aggravation, it's worth every penny..Chad586Version: 3.96

✓ Great Mobile App & Customer ServiceI’ve been insured through progressive for going on 1 year and I’ve only had to call in 2 times & each time I’ve been beyond pleased with the customer service reps I had the pleasure speaking to. Last year when we switched residents we were advised we’d be applicable for $100 dollars off our current term. I thought that was such a nice gesture! But N~E~Ways the application is so user friendly. I’ve printed off our ID cards through the mobile app, always get reminders a few days prior to the bill being due, I can go through my payment history or see my up and coming payments (etc) . I also set up auto pay which applied another discount to the account..LoulaBunniVersion: 3.79

✓ Review experienceI have had Progressive for several years without having to use it. Sadly that changed earlier this year when a rather large elk hit the front of my SUV crumpling the hood breaking the headlights but considering what it could have been, I was blessed. When I called to report it, I was extremely pleased at how smoothly the whole process went, from taking my information, explaining their process and making sure I had phone numbers should I need to contact them about the claim. Their adjuster contacted the facility who would be doing the repair work and things went smoothly. I was impressed from beginning to end and grateful for their professional management of everything..Biscuits momVersion: 3.28.1

✓ Favorite Insur. Co.Progressive has been our favorite over the last 15+ years. Some times life throws curve balls at you and things happen but progressive has never throw us to the sharks. They always help you get coverage instantly and affordably. Even if I accidentally lapsed my coverage due to a hiccup in life… They allow you to come back. Pay off your last bill that was due and they get you right back into a new policy without giant slaps on the wrists. They’ve helped us during a fender bender that wasn’t our fault in a gas station parking lot and gave us tips on what we needed to do and wait for. Just overall we’ve always been highly satisfied and grateful for the amazing services we receive form this company! Highly recommend, you will not regret it!.Jeaniebuggg09Version: 3.95

✓ Extremely convenient but has a few bugsPros: When someone purchases a new vehicle they often do it on a Saturday because that is often when they have a day off. I do not know of a local insurance company that is open on a Saturday so the app makes it so convenient to insure your car before you leave the parking lot. Cons: While setting up my new policy, you are redirected out of the app to the website where the screen went several times to a cat 🐈‍⬛ saying things were not always purrfect. Also when I went to pay for my policy the pay now button just did not work. These are minor issues though and I just went to my app and paid so it really wasn’t that bad. Thanks Progressive..Gr8Dane_GirlVersion: 3.82

✓ App reviewI like the app all together. However, I do not like the idea of having to automatically withdraw payments, when I would prefer to withdraw the payments myself every time, so that way I know for a fact how much is being taken out of my account. Not to mention, that when, using Snapshot from Progressive, and not being able to get into it, not knowing where are you stand on your driving record. I think that collectively the app is a great tool however when using Snapshot, and not being able to get into it, knowing that your payment has increased without your knowledge, it’s kind of crazy..Ebeth0803Version: 3.75

✓ Review of automatic systemI appreciate the fact that you didn’t go nuts or something because my payment didn’t clear. I have a new financial advisor and somehow your payment wasn’t properly moved to my new Discover account. Your message was easy to understand and getting here to fix the issue was a breeze. Once here, it was smooth sailing, issue resolved and for once I didn’t have a headache when I got done. Very nice and well done. Other companies could take a note of how easy this system works. I usually prefer an agent, but this was so easy I can save your folks for when I have a real problem. Again, well done..Indiana MarkVersion: 3.81

✓ Awesome serviceI just wanted to let you know that my insurance agent is amazing! A little over a year ago, I was in an auto accident that was not my fault. Although another insurance company was handling my claim, my agent was extremely helpful throughout my whole awful experience. Every time I added a car to my insurance for one of my children, he was always available to make sure the automobile was covered prior to leaving the lot. I highly recommend progressive insurance to anyone looking to switch especially after the difficult time I had when I did have to deal with another company. Thank you for everything!.Jill cappyVersion: 3.56.1

✓ Review ratingOne thing about Progressive Insurance after paying faithfully and early last year, no accidents, over age 60, clean driving record, so that’s free money INSURANCE companies! My insurance goes up instead of down, couldn’t tell me a reason. No accidents, when I got that policy my insurance was supposed to go down. I do rate your app well your app is fast your faster than the banks. Appreciate you waiting for this last part of my premium payment it’s was hard to pay all at once. Veterans Day is tomorrow and I solute all Veterans. Not a bad person an honest person. Not a valued customer just a customer one income trying my hardest, but just can’t hardly make it anymore..PaulawallainjinjoVersion: 3.90