- 87.5LEGITIMACY SCORE
- 89.0SAFETY SCORE
- 4+CONTENT RATING
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PDF Reader - Edit & Scan PDF App Complaints & User Negative Comments 2024
PDF Reader - Edit & Scan PDF app received 72 complaints, negative comments and reviews by users. Have you ever had a bad experience using PDF Reader - Edit & Scan PDF? Can you share your negative thoughts about pdf reader - edit & scan pdf?
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PDF Reader - Edit & Scan PDF for Negative User Reviews
✓ Good app! Does the basics.You can download files easily, search for text, highlight text, as well as all of the basic functions. However, it is difficult to email multiple documents. You have to individually email them, which is problematic if you want to send multiple files..Version: 5.1
✓ Good app, bad informationThe app itself is quite good. Moderately fast rendering, taking only 4-8 seconds to open most pages on my iPhone 4. It has had a couple of problems with some pdf files, but mostly it worked well. The shame is the information provided for the app is horrible. All sparkle with no actual information on how it works. For example, there are two versions - a Lite version and a Full version, one free one paid for. I understand the concept of paying for an app you use a lot, but how about including information on the differences somewhere. I first loaded this up to test it with some work files, and couldn't use it because of the limitations that were not advertised. If you want a good pdf reader, this is worth the $1.20 being asked, but if you want something to try out first, I would suggest trying something else..Version: 0
✓ How to undo?Keep accidentally highlighting text I don’t want to, and can’t for the life of me figure out how to undo this..Version: 9.1
✓ Why buy if app becomes unusable after OS updatesI purchased the full version a while ago. The app was working fine, until I’ve recently updated the OS on my Iphone, and boom, all the sudden the app doesn’t work any more. When checking for “update” options there wasn’t any, instead they created a new duplicate app that’s not linked to the previous one, thus it’s a totally new app. I’m dissatisfied with this app, even if I were to buy it again( which I won’t) ALL my PDFs and markups are now gone!.Version: 8.3
✓ I want the old version back!I’ve used this app for years. The new version just will not work. I even upgraded (a total waste of money!). All I want to do is snap pictures of expense reports, make a pdf file and email it. Every file that is over two pages generates a “exceeded message limits” error. This app is a total waste of money!.Version: 6.1
✓ It’s ok but requires internetSo I like being able to read all my PDFs on this, however the MAJOR problem is that you gotta log in to this cloud just to view the files. I’m usually reading my files in spots where I don’t have access to WiFi so it’s impossible for me to login. And this happens with ALL files, yes even pdf ones..Version: 6.2
✓ UnprofessionalThis company does not give you the correct information on how to cancel your subscription even after contacting their “customer service” department. Before you subscribe, be aware that you have to cancel your subscription within the allotted time or it will auto renew each month. To cancel on your iPhone, you have to go through Settings then Apple ID so you can view and then cancel this subscription..Version: 5.1
✓ Hanging alotThe app doesnt launch at all. Can you fix it?.Version: 7.0
✓ SCAM! DON’T DOWNLOAD!Don’t waste your money! Downloaded the app but it wouldn’t open my document. Immediately deleted app and contact customer service and Apple to cancel subscription. No response. They charged my account $65. I’ve contacted the developers on several platforms and after a week I have received no response. Phone carrier said I need to take it up with the app developer but they never respond. I’m starting to think that this is just a scam app to get money and don’t really offer a service. DONT DOWNLOAD THIS APP!.Version: 6.4
✓ Browser History Error & One Time PaymentFor a while now (I haven’t reviewed since I hoped it would be fixed by itself), the Browser History does update. The same with the Web Address Link. The pages do change in the tab, but the Web Address remains with the original link and the History doesn’t keep a history. Please fix these. Also, like before, please allow a one-time payment. All I want is unlimited downloads, so I don’t want to pay for a subscription..Version: 7.2.1
✓ The worse!Been trying to contact the team for weeks now.Version: 9.1
✓ LmohebGood.Version: 4.2.1
✓ Difficile d’utilisationL’ancienne version était un charme, je ne pouvais m’en passer, je cherche une APP de remplcement pour cette version..Version: 6.2
✓ AVOID - They lost MOST OF my PDF filesAVOID THIS APP - I wish they had a zero stars option. I had the previous version of this app. Then suddenly it didnt work with an IOS update. So this version came along. But most of my previous PDF files have vanished, along with the directory structure I stored them in. There is no recovery mode in the new app - it will not recover files you stored on your device from the out of date app. Avoid this app if your PDF files are valuable to you. You risk losing your stored PDF files..Version: 9.0
✓ GarbageIf you ever want to edit a pdf, just grab adobe. This app just links to additional apps that you need to purchase although none work efficiently and none sync. Do yourself a favor and avoid the heartache of losing hours of your life trying to get this app to work, pay the extra $15 and stick with adobe..Version: 9.7.0
✓ Can’t even use for its intended purpose and closes by itselfApp keep closing by itself. Every time I click on the face icon in upper left, app just immediately shuts down. I signed up for the free version through KDAN simply to remove security from a PDF document, which was supposed to be included, and can’t even do that. Pop ups for ads for me to purchase other versions keep coming up and app closes. Terrible app, so disappointed. I wanted to it for ONE task which it said it included in the free version, can’t even do that nor access the rest properly without auto shut down. Please fix this..Version: 8.0
✓ HbhAsked for some ID rubbish, so I deleted it. I do not like clickbaity apps, do not ask me to join your ‘community’ or such trash. Then it shows my books in a half rectangle thing with half screen unused. Trash.Version: 6.8.5
✓ OkWont open some PDF docs, but ok for some other smaller ones.Version: 0
✓ I can’t get it to work at allThis is not user friendly to a moderately computer literate iPhone user..Version: 9.8.2
✓ Pick a different PDF Reader.I’ve used this app for years and suddenly something changed and it is a giant pain and I can’t access the articles I need for grad school. I’m so frustrated that when I open this app it now takes me to the KDAN blog website and I just can’t seem to get back to my files. This is garbage. Don’t bother with this. Use a more direct and user friendly reader. This isn’t worth it..Version: 8.1
✓ GarbageOnce saved the filled in text fields are not fully legible. The only other workable option to save file with fields filled requires a $12.98 per month subscription. Utter waste of time.Version: 9.8.0
✓ Very BAD for audio playbackOk as a PDF reader but listening to audio files is REALLY BAD. There is no shuttle or control for playback eg. No moving to a part in the track.. And when listening to a long audio file it turns off every times the iPhone screen goes to sleep!!! THIS IS THE MOST ANNOYING THING EVER! also there is no playback in the background. i.e. Multitasking boo!! If you are going to include audio/video playback at least make it functional and you would have got a great review from me..Version: 0
✓ Not bad for free... butThere's no option for USB transfer as far as I can see, also says nothing about this in the manual. You can only upload files one at a time (not very convenient for me; I typically end up with more than 5 pdfs a day) and requires a wifi connection to do so (fine for me, but not for those of you who are still on a wired internet connection, or not able to get your ipod onto your workplace's wifi).Version: 0
✓ 👎Save yourself time and money and dont download this. if i could give it -5 stars i would!.Version: 9.8.0
✓ PDF reader for iphoneThought is was a good free app until they locked all my files wanting me to sign up...?? Can not access my files now with out paying.. I thought this sort of thing was 'a scam'???.Version: 4.2.1
✓ Rip offRip off.Version: 7.1
✓ PDF APPThe new version is unusable I like my old version that I had on my iPad, when that was gone I lost tons of data and photos and old reference books. Don’t know if I will ever get them back. Plus before loosing everything, the pdf program began acting up and would freeze anytime I tried to save a photo from my photo library, even though all my settings allowed access to my photos!.Version: 6.8.5
✓ ConfusingMore explanation would be appreciated.Version: 7.2
✓ Total crap. Do not use.I downloaded the app and was excited bc I can add sticky notes. I didn't realize until after working, in order for me to move the document I must pay!! On top of that, I can not reopen the markings without the app crashing. This means my 82 page document full of sticky notes is now useless. What a disappointment!!.Version: 4.2.1
✓ Good AppGood App.Version: 7.2.1
✓ New version can not extract highlightsHi. In older versions, it was possible to extract only highlights using your Share>>Summary option. But now it doest exist now Would you plz help me with this? How can I extract only highlights in new version?.Version: 9.6.0
✓ EvThanks.Version: 6.8.5
✓ Don’t know!When I started to use the application I satisfied with it. But now there’s some features stated to not work properly, fo example, when I open the ( BOTA ) icon to see the index of the document, the document & the pdf application suddenly & spontaneously closed ..Version: 6.9.9
✓ Was good and didn’t want to deleteHad this app for years and it did its job. The free version was all I needed for basic stuff. Then yesterday I noticed my phone icon constantly spinning when I was online. A little too much. Well after poking about, I noticed that this app had been draining my battery because it was “open” for 4 hours and 37 minutes. I hadn’t opened this app in a few weeks! I don’t download often and they’re just documents related to bar prep and maybe the occasional random document, nothing sinister. I don’t know what happened but I had to delete the app. That’s creepy man. Nope..Version: 7.2.1
✓ If there was a 0 rating I’d give itPaid for the upgrade and it hasn’t worked. Have sent evidence that I’m using the correct email address. They closed my ticket to begin with and did not resolve it. Then ingored me. And then tried to blame it on Covid19. Wont refund me..Version: 9.0
✓ They charge you without telling youThe program doesn’t work and even when you delete it and email to cancel the subscription they still charge you. In this day and age when you have so many options I would not choose this one again..Version: 6.2
✓ Cannot restore files at new iPhone X and the paid app was not exist anymore.I paid a one time version for more storage several years ago and I didn’t know that the files could not transfer to my new Iphone X from my old Iphone X (same model) this year. I still could do that one year ago. It used to restore files automatically, but not anymore. It created so much trouble. Now they require to subscript the Kdan cloud service to store the files according to the app introduction. Some reviewers complained that it was hard to cancel their subscription. My husband backed up my old phone with PC and restored to my new phone. The app on my new phone just showing freeze and could not complete the downloading. I realized that the paid app I purchased was not exist anymore, only the free one. Per the instruction that showed on reviews, my husband followed the steps to restore my files, but they could not be open because they required me to subscript their cloud service to have more space. What a pain! My old paid app had more space for all my files. They deleted my paid app a few years later and asking for more money to replace. I think this is not the right way to do the business, made me feel I got cheated, so I would not suggest this app to anyone..Version: 6.2
✓ Mediocre feelingsIt's alright, occasionally confusing.Version: 1.7
✓ Makes you pay for accessibility options that your iPad already has!The app won’t let your iPad read text aloud to you unless you pay for the (VERY overpriced) subscription. This is an accessibility function that your iPad comes with! It works on ANY text you can select in ANY app. Unless the developers go out of their way to prevent you from using it in their app, that is. Another ableist company demanding that disabled people pay them to remove roadblocks that they didn’t need to put up in the first place — what a shock. Aside from that, though, the app is…fine. Has some useful tools (scanning, signing forms, etc.), but I mostly wanted it for annotating PDFs and found switching between scrolling, highlighting, and writing just too fiddly and tedious for that purpose..Version: 9.3.0
✓ Can’t try without signupWant to see if this app is useful? Well, you’ll have to signup for a free trial, give a lot of info about yourself, and get on a countdown clock to the end of your free trial. THEN you can get past the opening sign-in screen. I hate that. I don’t even know if it’s minimally what I need. By this model, I’d have to start and track free trials and give my contact info —- and you know that means it gets sold to marketers — for every app I try. FORGET IT..Version: 7.0
✓ 急死我了现在一点就闪退，用了十年了，好多文件在里面，怎么办啊。.Version: 7.0
✓ PDF readerHad a bit of a mare trying to download a manual, then tried the wifi transfer and it worked. PDF manual is 164 pages work ok but does take it's time loading pages which is a bit annoying when your trying to find what you need to reference, but it works!.Version: 0
✓ I can’t move my files outI don’t understand how you can possibly make someone as simple as downloading your files so hard!? I have many PDFs saved on the app but I’m not able to move any one of them out and in so frustrated!! I’ve tried EVERYTHING! This app is so incredibly pointless, there’s no way any of their better reviews are real..Version: 6.6
✓ Why i loathe adobeToo difficult to navigate. Too many negative anomalies. Unfriendly to use. My account was violated but adobe never took ten seconds to assist me to correct, i had to find out from my own identity theft service. Adobe has too many upgrades that do not work smoothly when transitioning photos … i can go on and on but but what good will it do they will probably sabotage my account fo speaking the truth to my experiences..Version: 9.0
✓ Don’t waste your timeWas supposed to be a free basic app to view .pdfs but all you get are ads so it won’t even met you open a saved document without getting a full subscription. Developers decision to limit prior users to 10 files completely locks down app with no warning. No way to delete or transfer files to reduce number to 10. If you figure out a way maybe 5 will be too many next week, so if you don’t want to spend $60 a year for an app, pick something else!.Version: 6.8.5
✓ Overcharged???I downloaded this app, but never used it or tried to pay for a subscription. I was just charged for 75$ for the 1 year, and I have NO USE FOR THIS APP. nor did I agree to this charge. I want a refund..Version: 6.9.9
✓ No Free Trial Period and no customer supportDid not like the app so tried to request a stop and refund during trial period. There is no way to reach customer support, a trouble ticket was filed and no prompt response was received. There is no where in the app to stop future annual billing. Company replied to this with a support e-mail. Again provided all details to the email address provided and received and was asked the same questions. I did finally receive the refund. Lack of customer support and inability to change billing options would keep me from dealing with KDAN products in the future.Version: 9.8.0
✓ The worst everAfter I downloaded all my files to this app now I can’t access them until i register which a don’t want to what a fraud.Version: 5.1
✓ Dishonest Developer!I liked the original free PDF viewer, so I paid for the premium version. When I got anew phone and tried to transfer the premium version, I found that it was no longer available. I had to get the free version with ads and a file limit, while the developer keeps asking me to buy the a new premium version. Guess what? You’re not getting another penny from me, you crook!.Version: 6.7
✓ Subscription? Really?$75 a year is joke level pricing for this crap. Worth about $5 total. It blows me away how these developers think they're entitled to such prices. Laziness at its worst..Version: 8.1
✓ Not actually iPad Pro compatibleJust an iPhone app scaled. Disappointing..Version: 5.3
✓ Holds files ransomI had about a dozen files stored on this app. Apparently, I must have reached a limit of how many files I could store for free. To access any of my files, I had to subscribe to a paid version. I get that BUT, I WASN'T ALLOWED TO EVEN OPEN ANY OF MY FILES UNLESS I PAID! I finally was able to delete a file (without viewing it), allowing me to finally view my other files. I moved them all out and now deleting the app..Version: 5.3
✓ Can't access my files unless I upgrade to paid subscription that is shameful and out of integrity.Can't access my files unless I upgrade to paid subscription that is shameful and out of integrity. You have no right to keep my file on my tablet hostage. This is BS. I don't recommend this app at all..Version: 6.8.5
✓ Extremely poor with customer serviceRequested to be unsubscribe due to technical issue and non user friendly navigation site on cancelling subscription, hence issue raised and ticketed. 48 hours later received ZERO respond. Extremely dissatisfied and disappointed after hearing a lot of good feedback from users which I acquainted whom recommended this app..Version: 6.6
✓ PoorCan’t even download the pdfs, all based around trying to get you to pay monthly subscription..Version: 6.8.5
✓ Love has faded with time and ads!Got this app back in early 2011 and loved it so much I paid for the premium upgrade in May that year.... only sometime after that it seems I was downgraded and ads start annoying me again. Asking to remove ads offers subscription services with features I don’t want or need, and I’m not paying a subscription just to get rid of the ads. Guess it’s time to look for an alternative..Version: 5.1
✓ Use to be easyHaven't used this app for a while. Just tried to move some files around and it had been made way too complicated. Simplicity = efficiency..Version: 5.3
✓ App locks your documents until you payThis is crap. You can use it free for a bit then they lock any documents you’ve saved until you pay to upgrade the app!!! BEWARE!!!!!.Version: 6.8.5
✓ Very expensiveVery expensive for tools other apps have for free.Version: 5.3
✓ There’s no such thing as FREE TRIALIt’s so deceptive that you won’t even allow users to edit a document so they can try it out for free before making a decision to purchase. Don’t call it free trial when you can’t honor your word. When I uploaded a 5-page document to your app, clicked on 2-3 pages to delete them, a pop up window kept coming up to either Start the Free Trial or Purchase. The Free Trial asks for your personal info. Why not just make it simple?.Version: 9.6.0
✓ ManeuverabilitySeems the app doesn’t allow me to maneuver with a purchase of some sort. Even if it is the few files I was able to create/store. But as I type, I guess I get it - can’t delete a file because it may create space for a new file and that would beat the system of requiring someone to purchase. Great job..Version: 6.5
✓ ReviewNot bad needs speed rewrite and magnification not so intuitive Overall positive keep it moving forward.Version: 0
✓ Supposedly premium features with $59I started one year subscription 2 days ago and supposedly it will be free to try for 7 days but was charged the full amount 2 days later. Also despite the $59 per year, you realize later that you still have to pay for everything such as converting document or faxing... you will still have to purchase “CREDITS” to use any of the premium features, so despite $59 you still have to pay to fax or convert document or use other premium features, so why do you charge annually $59 ? This is the worst false advertising scheme I have ever seen. Where does it say in your advertisement that you will still have to pay for all premium feature AFTER you pay $59 per year. No one like to be treated this way. No matter how good you product is, it is misleading and I will never recommend or stay with you.Version: 6.2
✓ Too buggy to keepKeeps zooming in and out when I don't want it to. No way to adjust highlight so you're left adding and deleting until you get the right one. Random zoom interface appears and then won't go away, even when exiting the pdf. Deleted this app within 10 minutes. Won't bother signing up to premium when the base version isn't even functional.Version: 6.5
✓ Ouvrir PDFMême avec votre APP il m’est toujours impossible s’ouvrir une page PDF à partir du web: exemple; mon dossiers CNSST demande s’ouvrir notre dossier par PDF, et pourtant essayer de diverse manier vue par Google… toujours pas possible avec votre APP.Version: 9.6.0
✓ Locked documents after using the purchased app for years.I paid for this app and it has worked impeccably for years. Now, out of nowhere all my files are locked and cannot be opened without signing up and paying a monthly subscription! Pay to view the files that have been saved and accessible for years??? What a joke!.Version: 6.8.5
✓ I fell scammedI signed up for this app for the 7 day free trial which says that i would be charged after the trial is completed, but they charged me the whole $83 anyway! and when I tried to use the app, it didn't even let me use the premium features. I was only able to access a free member could. I am now in contact with apple setting up for a refund because this is just unacceptable. Very unhappy!.Version: 9.6.2
✓ Good but room for improvementNice app, does what you need. A couple of complaints though; the lock rotation setting is disabled every time you exit the app and the menu box comes up randomly half the time whenever you scroll down the page..Version: 1.7
✓ New UpdateNow if you don’t have Push Notifications turned on, you get a permanent red “1” on your home page. I tried turning notifications on to clear the alert and then turn them back off and it comes right back on. I don’t enable push notifications for “special offers, stories or tips” none of those appeal to me enough that I want to see them on my Lock Screen or receive any kind of alert. If this doesn’t go away soon, I’ll just try to find another app to open PDFs with.Version: 9.0
✓ Fake ReviewsI purchased this app when it was a standalone app not a subscription and now it’s useless, hate companies that do this bait and switch crap and try an force you to subscription model. don’t give your money to subscription model companies they are a big fat RIPOFF. I give it ZERO STARS BECAUSE it’s WHAT IT DESERVES FOR BAIT AND SWITCH outrageously priced. I never ever give my money to any company that goes subscription model. Eventually all companies in subscription model will fail when people stop subscribing or go broke paying for every subscription app they download. Not worth it keep your money Developer why should I contact you about the new app when I told you I would not pay for a subscription.Version: 6.2
✓ Older version won’t update, newer version doesn’t have my filesI have the older version that I purchased (1 time purchase ). It won’t update. So I tried the free version just to see if I can access my files. It’s a totally different look. And has none of my files. How to I get my old PDFs ? And notes ? If I could at least open my old version and save my files somewhere else I’d be ok with that. But I can’t open it. It won’t update. Very frustrated...... After reading developers response I tried hooking my iPhone to pc and iTunes. PDF reader is not listed as one of the apps that I can file share with my computer. I’ve requested more help..Version: 5.3
✓ I cloud errorsVery problematic, waste of money, customer care does not exist.Version: 7.2.1
🙂 PDF Reader - Edit & Scan PDF Positive Reviews
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⛔ PDF Reader - Edit & Scan PDF Problems
