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NYer Print Edition App Complaints & User Negative Comments 2024
NYer Print Edition app received 117 complaints, negative comments and reviews by users. Have you ever had a bad experience using NYer Print Edition? Can you share your negative thoughts about nyer print edition?
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NYer Print Edition for Negative User Reviews
✓ Rating for app crashingCannot fault the content of the magazine and the controls when reading. However it is now crashing every single time I try to go to the store on ipad 1. Even previously it would crash around 3-4 times when a new issue was out every week before I could access it. Now it crashes every time so I can't access the store to get any new issues at all. The app is particularly important to me as I'm in the UK. It would be even worse if I were a subscriber and could not access the issues and to be honest I have not bought a subscription because there were the issues with crashing when a new issue was released..Version: 4.0.1
✓ Ruining The New Yorker experienceSuch great content. Such an awful app. A huge step backwards from the previous version. Losing your place if you accidentally scroll to the next or previous article. The Bookmark capability? Works maybe 50% of the time and takes too long. Cannot directly delete issues like the previous version and the “30 Day” deletion capability does not work (I have it turned on and it never goes below 7 issues). Today, the current issued was suddenly not available and I was halfway through it. Am I the only person who is insulted by the fact that to listen to the articles I have to sign up and pay for an additional app (Audm) above my already pricey subscription? I am really fed up and not sure how much longer I can stand it — and I have been a subscriber for over 20 years. The Atlantic is looking pretty good..Version: 5.2
✓ Fantastic - when it worksAs a functional app I give it five stars. Problem is that the app crashes for no reason I can determine. The only way to get it working again is to re-install which means downloading all the issues all over again. This is hopeless. I sincerely hope these problems can be fixed soon. Btw, the original NYer app never crashed..Version: 4.0
✓ Embedded audio player stopped workingSince last update the audio player only works if the app is open and in the foreground. Essentially useless..Version: 5.3
✓ Fix needed -- app crashesLove the magazine. Updated the app and bought a year's subscription. Read the latest issue and now the app crashes every time I try to launch it. Originally crashed when it tried to update the issues I had bought before I subscribed. The app clearly has an underlying problem that needs to be addressed with a fix immediately..Version: 3.0
✓ Bad updateThe contents of the New Yorker remain, as ever, superb. The new app leaves much to be desired, being harder to navigate, prone to freezing up, and lacking in the functionality (eg the ability to enlarge and move from picture to picture) of the previous version..Version: 5.0
✓ New update is horrendousNew updated version has so many issues. Please go back to the previous version, or fix the issues..Version: 5.1
✓ Terrible appThe whole point of this application is to be able to read the magazine as though it were the print version. It is terrible. Font size options are either miniature or enormous, it doesn’t save your spot in articles, the audio option does not work if offline, the 3 finalists for cartoons are not included, does not have a table of contents like the print version where you can look at descriptions of the articles, media such as videos block the text (for example, in the article about stacy abrams in the august 19, 2019 issue). What a disappointment. What’s the point of being subscriber if I cannot read the magazine in published form??.Version: 5.0
✓ Improving slowlyMuch more stable than earlier versions. Bookmark would be handy as sometimes by rotating my iPad i lose my place. Only the in article cartoons guide me quickly back to my place... Love the content and the ability to star my favorites for easy retrieval and sharing..Version: 4.2.5
✓ Great magazine but app needs iPhone 6 optimizationGreat magazine but app needs iPhone 6 optimization! It's been half a year now, this app looks horrible on the larger iPhones..Version: 4.5.3
✓ Good app, needs polishingLong-form articles are part of what make the New Yorker great, but they require different app dynamics than, say, NPR. Developers: Please look to the Kindle or Apple Books apps for clues on what could improve. It is all too easy to swipe left or right between articles, losing one’s place and requiring a ton of scrolling to find it again. Bookmarks exist per-article but also lose one’s place. Visually indicate in the TOC how long articles are and which have Audm available. Audm is a wonderful addition but the player controls are nearly impossible to use. Social highlighting a-la-Kindle would be great, giving the app advantages not found in print..Version: 5.1
✓ Nice ( not)This peice of digital twaddle is not worth the electrons to delete it. Love the mag ,hate the app. I can sign in to the website but not the app?? What’s happened is all the talent goes to writing and the app is run by janitors if they get a minute,but clearly have not. So I’ve kicked it to digital dust ,obscured its obnoxious nothingness in my “ Really? “ file and open it in a browser. So here’s the thing if you give a s..t about your product and you want people to read it perhaps you might actually try the site yourselves . Dangerous pencils ,gallons of ink and bits,bytes and something to say. Too bad I can’t read it..Version: 4.8
✓ The iPad appThis is not a review of the iPhone app, which works fine. It is about the new iPad app, which is an insult and an atrocity. I will not attempt to enumerate the many, many inexplicable failures it contains. I just hope someone highly enough placed in the New Yorker art department to take action will at the very least take a quick look at it. I suggest changing the size of the type on any of the extended pieces in the interior of the magazine. Also, try going to the back of the book and leading through the portfolio of the issue’s cartoons. You can’t. Something else to look at is the new way the list of contents is displayed running down the left side of the screen. It is a particularly weak imitation of the way it was done in the preceding app. Help!.Version: 5.0
✓ Decent app with annoying navigationEverything works fairly well with the app, except articles won’t save your place if you switch to another article in the same issue. It starts you back at the beginning of articles already in progress. Scrolling trough an article, the interface is sensitive, and I accidentally move to the next article. Move back to the intended one and have to find my place again. Happens to me a few times per article. Oddly enough, place is saved if you switch to another issue and switch back..Version: 5.3
✓ Impossible to unsubscribe - a black hole for your $$This app makes it impossible to cancel the auto renewal. I have submitted 2 requests to have auto renewal cancelled and still its debiting money from my account. There is literally no customer care or support. I cannot block the payment either since it will stop me from paying for other itune apps. Ridiculous. Subscribe only if you really want this forever.Version: 3.7.2
✓ In contempt of its readersWhy on earth does the New Yorker allow its readers to save issues in the app to hold on to dearly loved articles when the next update of the app deletes all those issues? Yeas of curated archive gone in an instant..Version: 5.0
✓ PriceyI am a paid up New Yorker subscriber to the print edition and it is an overseas subscription to boot! So not getting a least a discount for the ipad app seems a bit mean....I have bought the app but I am not happy that I have to pay for the magazine twice...only for he convenience of having the new yorker on my ipad when I travel. I am now limiting the number that I download to mu ipad which is a shame..Version: 1.1
✓ Font Size Choices are Terrible!I've been a loyal New Yorker subscriber for many years and was happy to read it on an iPad for the past several years. No longer is that true. The choice of font sizes in the new version of the app is truly terrible. There are only three sizes: the first is quite small, with insufficient spacing between lines (leading) and the next size up is way too large. It is so bad that I've found myself no longer wanting to read articles in the app. That's not a good sign for a reading app. I've sent an email about the text display problem and received a form-reply type of response. But there has been no change in the font scaling options. Others have complained about this text issue as well..Version: 5.1
✓ Doesn’t always allow off line reading of downloaded issuesOld version did.Version: 5.0
✓ The App Doesn’t Live up to the JournalismI’ve been reading the New Yorker for more than 25 years. It is my go-to for excellence in long form journalism. The articles are thoughtful, incisive, well-researched, and well-written. What a shame that the new app doesn’t live up to this standard. I mourned when I switched from the paper version to all electronic five or six years ago. But the app was pretty nice. It preserved the paper version’s attention to detail in design, with plenty of white space and a good, intuitive user interface. By comparison, the new app is a tragedy. The fonts are either too large or too small, the text goes from edge to edge of my tablet, leaving no room for the eye to rest, and the clunky interface for choosing issues and articles is a mess. Perhaps the best example of lack of attention to detail is the way that captions under cartoons and illustrations repeat, for seemingly no reason. I really hope that they take the app back to the designers and come up with something befitting the still fine quality of the writing..Version: 5.1
✓ It's fineI want it to do so much more though – bookmarking articles to read later and cross-edition search are features I reach for *every time* I use the app. And the download sizes are ridiculous. But the content makes up for a lot..Version: 3.7.4
✓ Love the magazine but hate the appThis is such a great magazine but this app lets them down incredibly. I can download the economist magazine in about 30 seconds with all the content and images. This app takes so long that generally I give up and now only selectively download an issue if the content is compelling. This is even though I have paid for the annual sub. Needs to be fixed if this is seen as an alternative delivery method..Version: 3.7
✓ FrustratingI had no trouble with the first couple of issues when I subscribed, but suddenly the magazine is freezing up when I try to scroll down and read. I rarely pay much money for apps, and was very excited for the grown-up experience of reading the New Yorker on iPad...but I do expect it to work! Update it, please..Version: 4.5.3
✓ Disappointing app for great magazineOn iPhone: Content five stars but app still incredibly difficult to use. Near impossible to download the issue that arrives each week. Instructions which accompany each issue (a measure of how difficult it is) seem to be for new users. Once you're in (though I gave up this week) it is still difficult to navigate, unless you use it constantly. Can it be NYorker does not realize how difficult it is to use? See Guardian or NY Times for print based apps which work..Version: 4.2.5
✓ Issue Updates UnreliableSetting aside the AU vs. US value proposition (I am on the AU end of that stick), version after version has problems updating issues. If the complete issue is not downloaded before the screen lock, the download pauses and there is no way to continue. All you can do is cancel and start again...from the beginning. You also can't leave the home screen at all until the download is complete or you will have the same problem. You just have to sit there and wait while regularly scrolling up and down to stop the screen from locking. Isn't this covered in the first lesson on writing an App? Come on guys!.Version: 3.1
✓ DisgracefulUnfortunately my digital subscription won’t even download. What on earth have you done with what was an excellent magazine? I have deleted the app and will not waste time and effort on this disgraceful reformat..Version: 5.1
✓ Major fail“Update” deleted every issue I ever downloaded. Customer support tells me it was designed to do so because it’s a “major update”. Major fail is more apt..Version: 5.0
✓ Slow to loadThe New Yorker is a great read on the iPad, and it's a special joy to be able to access it in digital format when a subscription to the print edition delivers to Australia weeks after issue at a higher price (not a satisfactory situation for a weekly). However this new version is buggy on a first-generation iPad. It loads a little quicker now but fails to load completely; images and cartoons, when you touch their + icon, will slide up briefly then they vanish. I'm glad to see that Zinio is now offering The New Yorker. I'll wait out my current subscription and then switch to Zinio; a much more reliable and impressively faster way to access mags than Apple's problematic Newsstand app..Version: 4.2.1
✓ It was so much better before.This is another case of an update that doesn’t seem to do anything to improve any function, but takes away useful features instead. Someone needs to come up with a term for this phenomenon, similar to Moore’s Law, but in the other direction. There’s so many updates and upgrades that throw really good features away. For example, I used to be able to start one of the articles, and if I couldn’t finish it, when I went back it would still be exactly where I left off, even if I read another article in between. Now, if I leave the page, it goes back to the library home page, so I have to open the magazine again, and scroll down to where I left off. Also, the text size only goes from the original size to very large, and huge, instead of anything in between, which is very annoying, and renders it almost useless. Sorry, but the previous version was so much better; much simpler and more streamlined. Update: While there seems to have been a slight effort to improve things, it still has the same annoying bugs, like not being able to go back to where you were in an article. Sometimes it’s managed to work, but then it stops again, and I have to scroll down to figure out where I left off. The text size is still virtually useless, as the choices are the default size, and then very large, and then gigantic. On the website, it works perfectly, like the app used to, with much more incremental options..Version: 5.1
✓ Going backwards (again)Really? No more saving the reading progress on individual articles? This is absolutely outrageous - if I wanted articles I could read on one seating I’d stick with The Post....Version: 5.0
✓ Subscription needs to work across devices.Was very happy to see the app ported to the iPhone and work as well as it does, until I tried to log into my account and was rejected on account of it being already in use on another device. I have a printed subscription that I am also accessing via the app and it could be that a purely digital subscription might work differently, but I have to say that I expected to be able to use/register the app across my devices. I can see that, as a replacement for the printed issue, any give issue should only be readable on a single device at the time but not that you should only be able to use the app on a single device. Surely, there must be a way to ensure that opening an issue on one of the registered devices will lock it for the others... I have emailed support on the day the app came out ( some time last week ? ) and have yet to hear back... As it is now, the app is useless to me because, having to choose one device to register, I have opted to keep the iPad app active....Version: 4.0
✓ Could be fixed so easilyTwo things: first, reading in this app is not a comfortable experience, especially on my iPad mini. This is not because the screen is too small, but because every millimetre of every page is touch responsive, meaning there’s no comfortable way of holding your iPad without flipping to another page by accidentally placing some part of your hand on the screen. This could be fixed if only part of the page were designed to flip you to the next page. Second, I wasn’t aware that buying a subscription only lets you download issues from the date of your subscription onwards. What I was looking forward to most was being able to read old short stories and poems on my iPad by downloading the existing back catalogue. Instead, they only give you access to scanned pdf versions of the archive, and those don’t come off well on the iPad, at all. I cancelled my trial subscription after two weeks..Version: 4.2.5
✓ Love The New Yorker, really dislike the appThe app is cumbersome, having to download an entire issue to read it. The app some time ago was much more intuitive and user friendly..Version: 5.1
✓ WorseThe new app for the New Yorker is terrible. The original app was intuitive and simple to use. The new app is convoluted and too complicated by half..Version: 5.0
✓ Please fix this appThe redesign is attractive, but has some serious flaws that make the app difficult to use. The biggest is that pages will freeze so that they won’t scroll. There seems to be no pattern to the bug - some pages in the same issue will scroll, some won’t. The other has been mentioned by other users: When I leave in the middle of a story, it takes me to the top when I return, not where I left off. The same thing happens if i move to a different page, which occurs unintentionally all the time. One other annoyance: I miss the caption contest. Why isn’t it available on the iPad app..Version: 5.0
✓ Used to be much betterAgree with review by Antelami - previously was an uncluttered, effective and enjoyable reading experience. Now there's a permanent banner at the top reminding you which section you're reading and a similarly immovable text size change icon. Additionally the sharing icons are intrusive and distracting. I welcome some changes such as the ability to search, copy and paste text in all articles now. Yet seamless scrolling doesn't work for lengthier articles - it's sluggish and ineffective, as is the delay between switching articles. The general app experience has unfortunately been worsened. Such a shame, because the quality of writing is still top-notch (unlike this review!)..Version: 4.2.5
✓ A disappointmentI have been waiting for this app for a very long time, and as a huge fan of The New yorker, I'm sorry to say I'm very disappointment as I've been let down in the worst way. I'm already subscribed to the online edition and was hoping to be able to access it on this app on the go incase I'm unable to connect to the Internet on my app. If this app was to add this facility my faith will be restored once more. As it stands it is perfect for anyone in the UK who is not subscribed to the New Yorker. However, be warned, each edition is quite pricey..Version: 0
✓ It stinks, really. Less than one star.Well now they’ve made it even more difficult to read my favorite magazine. I switched from the print edition several years ago because I had trouble reading printed material. I have to shout this but THIS MAGAZINE NEEDS SCALABLE FONT!!! Reading the new and exciting version is even more exasperating than before. The choices are tiny font too small to see and then a big jump up to the next font that you can’t hold far enough away. Next step is gigantic, presumably for first-graders. Every other magazine I read on line can allow zooming using the standard motion every iPad user can accomplish. When I complained about it in the past they referred me to a digital format that is even more impossible to navigate. I don’t know if that still exists but I gave up on it ages ago. Is the any help for a hapless reader? I pay a lot for great writing in a poorly thought out format. Has anyone actually tried to read this thing???? Also, no going back to last article read, and no returning to same place left off in an article. Piece of junk, a disservice to readers and an insult to some of the best writers on the planet. Will this review change anything? Doubt it. Wake up! The digital format is SERIOUSLY TERRIBLE!.Version: 5.0
✓ New tablet format should commit seppukuFunctionality befitting a Trump Cabinet member. Remember when you could swipe back and forth through the magazine and each page would remember where you were in the middle of the article you were reading. Well, not any more. As soon as you move on to a new page the previous page rolls up like a window blind, and when you go back to resume reading you now have to hunt for the place you left off from the top. And what brainiac decided to publish ONLY the current week’s cartoon contest. NOT the semifinals. NO winning entry announced. It is almost as if stupid people took over the magazine, or maybe sixth-grade interns..Version: 5.0
✓ GlitchySo glitchy since the style revamp. Takes forever to open and is unresponsive. Fix it please!.Version: 5.0
✓ Stopped WorkingCrashes on launch. IOS 11.3, iPad Pro 9.7. New Yorker’s feedback page does not work in Safari or Chrome..Version: 4.8
✓ App fails to open after latest update.Get it fixed or I will have to cancel my subscription..Version: 4.8
✓ Cartoon gallery issueThey need to fix the application glitch whereby the Cartoon Gallery often doesn't allow you to see any of the cartoons other than on the first page. When you expand and try to swipe the page, it collapses immediately. Extremely frustrating.....Version: 4.2.5
✓ IPad New Yorker difficultiesAfter six months of working flawlessly, this app consistently returns on my iPad a cannot download message ("an error has occurred") despite my account being paid until April 2013. It also will not allow single edition purchases, returning a "you have already purchased this edition" message. Other apps continue to work. Is the problem caused by the large file size?.Version: 4.0.1
✓ Great content (of course!), terrible appIt’s such a shame that the great New Yorker content has to be read in such a terrible app. Slow updates (last one over a year ago, and still not updated for the new iPad Pros), and very bad and plain app design. Along with the fact that the New Yorker have decided to stay out of Apple News (it would be nice to have it there even if paywalled), this leaves digital readers hungry for a better experience and, for now, very disappointed..Version: 4.8
✓ New Yorker appIn early July the New Yorker reconfigured its mobile app and the presentation of the online magazine. The result is a complete disaster. The new mobile presentation has more flaws than can possibly be noted in one review. There are no longer any captions in the contents section, photographs obscure sections of text, there is no place holding within articles once the app has closed, rarely do all articles and features present themselves correctly etc. This online app was once a very functional and sensible instrument. It’s new format is barely usable. It’s a good thing the company continues to send out a print edition to subscribers as this new app is incapable of functioning in a coherent and accessible manner. Just terrible..Version: 5.1
✓ Fix the cartoon sectionNo question that it's a great magazine. I'll add my voice to others and say the app needs work particularly the cartoon section closing when you swipe to move to the next one. I hoped this would be fixed by now but no luck!.Version: 4.2.5
✓ What about Non-US/Canadian Subscribers?Why does Condé Nast keep getting things so wrong? First they have an app that does not allow for subscriptions or for subscribers to access the digital version of the content on the app. With this current app they add subscriptions and digital access - but digital access only for those in Canada or the USA! Subscribers in other countries are still expected to pay twice to access content on the iPad platform - with the added insult that subscribers in North America are now being given this content for free. Given the disrespect for customers shown by Condé Nast I am seriously considering cancelling my print subscription - which I have held for a number of years. Seriously unimpressed..Version: 3.0
✓ Serious navigation problemThis app has been fine for years, but now, at least on iPhone, the swipe is far too sensitive, meaning I frequently end up accidentally turning to the next article when I'm simply trying to scroll. In and of itself this wouldn't be a huge problem, but upon returning to the article, it goes *back to the beginning*, necessitating a huge bunch of scrolling to get back to where I left off - and if one is not exceedingly careful, the app will once again skip to the next story, meaning you have to start scrolling all over again. This glitch has rendered the otherwise very fine app all but unusable..Version: 5.0
✓ New bookmark function failsWith the old app, you were able to bookmark precisely where you were in an article. With the new one you are just given the article, and not your place within it. That is not a bookmark. The hunting for the spot where you left off is annoying and frustrating. Also, if there is a function where you can control which issues stay on your tablet, and which issues don’t, then they’ve made it impossible to find. The old app worked better..Version: 5.0
✓ Absolutely Amateur AppIt’s amazing that a company like Conde Nast can’t produce a magazine reading app with basic utility and far fewer glitches in 2019. This one really strains the patience of readers..Version: 5.1
✓ Where I left off readingThis new version no longer keeps track of where I left off reading an article when I relaunch the application. The older version did. Now I have to scroll down to find the unread portion. Quite frustrating..Version: 5.0
✓ From mediocre to unreadableThe old app had its quirks but the basic functions worked. This new app is a disaster. I’ve never reviewed any app until now. My hope is we build enough critical mass of complaints that they fix this horrible mess. For starters, it doesn’t return you to where you left off in an article. It often freezes when not on wi-fi or won’t allow me two swipe left or right to change articles or even scroll up or down. The new home page may provide a full page view of the lovely cover of the week, but i much preferred the thumbnail view so i could see multiple issues at once. The new menu and TOC is hard to navigate. The experience is so frustrating I’ve reduced my reading and might revert to the print edition. My ophthalmologist might like that. Please fix this app..Version: 5.0
✓ CrashingThe update is a backward step every week there’s a problem with downloading please fix it.Version: 5.0
✓ Go back!Latest update just awful! App crashes on a regular basis. Bookmarked articles freeze the app so you can’t scroll down. Closing an issue takes you back to the start of the issue or article, not to where you left off in an article What happened?? Please go back!.Version: 5.0
✓ Utterly unstable on iPad in new versionNew version updated July 2019 renders this app useless on my older, but very reliable, iPad (iOS 9.3.5). Unless I get a new device--and verify the app runs stably on it--I won't renew my subscription..Version: 5.0
✓ New app is worse than old appI guess the stylistic changes to the app look nice but it is less functional than old version. If I close app in the middle of reading a story (which happens all the time, who reads a New Yorker story in one sitting) when I reopen the app it goes back to the beginning of the story instead of saving my place in the story. Even using the “bookmark” feature doesn’t work, it just opens the app at the beginning of the story I left off reading but not in the actual spot I left off. Previous version of the app would reopen where you left off reading, so obviously this is not impossible. Please change this, it is really annoying..Version: 5.0
✓ Doesn’t deliverWorst ‘feature’: can’t seem to delete issues after they are downloaded except by setting them to auto delete after a given period. For a magazine that chooses to print ‘annals of technology’ with alarming frequency, this is a pretty poor showing..Version: 5.1
✓ Great Content. Some issues with appThe intermittent problems with viewing cartoons are really annoying. The rest of the app is ok, but readers should be able to make notes and highlight text as per the kindle..Version: 4.2.5
✓ In the absence of a UK Kindle version, this will have to doPositives: • occasional bits of video that fit the tone (such as the live drawing of the cover); • pages look good, and are not mere facsimiles of the print edition, being laid out in a single column and slightly larger print for the low quality (compared to print) iPad screen; • all content is present and correct; • issues cost just £2.99, substantially below the newsagent price. Negatives: • the app blocks while issues are downloading and installing, and since the iPad doesn't (currently) multitask you'll have to leave your iPad to finish 173mb of download before you can use it for anything else; • no page zooming; • often articles are split over adverts, with e.g. half the 'talk of the town' appearing before a Toyota advert and half after. The advert is considered a separate article for navigation purposes, meaning that trying to get about with the left/right swipe to move from one article to the next is tortuous; • the cartoons are separated out into a section at the end, so they no longer break up the magazine as they do in print; • there's no sample issue included..Version: 0
✓ Usability horror showNow that you are forced to scroll manually through very long articles, which is horribly fiddly to do on a tablet, the magazine is horribly unpleasant to read. Combined with the appalling bug that means the magazine flips you right back to the beginning of the article you were reading if you dare to turn your ipad through 90 degrees, or just let it go to sleep, plus the ridiculous loading times for articles, this update is a usability catastrophe. I love the New Yorker but won't renew my subscription if this app isn't fixed..Version: 4.2.5
✓ Nothing is freeThere is not even a first issue free so you can browse. Must purchase each issue for $6.99!! Misleading "free" app.Version: 4.5.3
✓ Brilliant content. Terrible delivery.Conde Nast really does not understand mobile content. Their UI is slow and clunky, they are Slooooowwww at updating to new OS iterations, their logins rarely if ever work, the app loads really slowly, and in general they don't make it easy for the consumer. Lastly they also send out advertising that gives the false impression they are offering free content... that ultimately first requires a one year subscription before the benefit is given. But the New Yorker is a great read..Version: 4.1
✓ They didn't test the app before realeasing itA critical feature they neglected to bring to the new app is automated bookmarking. Unlike the old app, the new app never remembers how much of a story you have read. So when you leave an article am come back to it, you have to start at the beginning and try to remember where you left off. Also, they didn't carry over my "unread" issues from the prior app. I can theoretically download them anew, but I don't remember which issues were unread. It's like they threw away the stack of unread New Yorkers next to my bed. Perhaps the New Yorker's bias against the tech world prevented them from consulting with qualified product designers when creating the new app. If so, a mistake..Version: 5.0
✓ It's Apple not Conde NastAs far as I know the pricing is all part of Apple's desire to charge 30%. if the app version was free to subscribers of the print edition then Apple would not make any money. The app is great but I also don't see why I should pay twice. If there was a small surcharge to read both in order to cover the design and production costs then I'd agree but an extra £150 a year is pushing it. Shame.....Version: 0
✓ How to put off loyal subscribersAs a subscriber to the paper copy, I was looking forward to using this to access issues while on the move. How disappointing that loyal subscribers are not given free access to its contents -in fact, if you were to pay for each issue, you'd end up paying twice the rate of a normal paper subscription. Not the best way of encouraging use and keeping readership loyalty..Version: 1.1
✓ Audio pleaseWhy can’t you make this app more user friendly when it comes to text speech support??? I doubt I’ll renew my subscription without this because it just doesn’t compare to my other media apps that allow easy automation, that can be paused when I need it to be. Please could this be added? The globe and mail is an example of what I mean..Version: 4.8
✓ Two steps forward, three steps backLike the other reviewers, I'm exasperated that the app no longer remembers your place in an article. This is especially unfortunate because it's so easy to accidentally swipe left or right when you're trying to scroll, so that you switch to a different article, and the when you immediately swipe back to your article, you find you've lost your place. But I want to acknowledge that this update makes a major improvement: you can zoom in on images, making it possible to appreciate details. Keep the visual improvements and fix the scrolling problems and the long article load times and this will once again be the app that this superb magazine deserves..Version: 5.0
✓ Crashes a lot + forgets positionContent is great and I really look forward to receiving it each week, BUT: - crashes a lot. Mostly on single page articles, you start scrolling down, and it quits. - it forgets your position a lot. Leave it closed for a few days and open it, and it brings you back to the first page - tells you you don't have enough space even though you have.Version: 4.0.1
✓ Updated New Yorker app is a disappointmentThe old New Yorker app was great. The newest one is, in my view, a disappointment. The layout is less good, with the top bar always in evidence. On the old one I liked the fact that the menu bar at the top only presented itself when required. Also on the new one some things seem to be missing. For example, the table of contents only appears when clicking the icon at the top right, and even then it does not contain all the information which the one in the magazine has (eg the title for the cover). It may have been a glitch, but the first issue with the new app did not have the the results from previous caption competitions. My experience is that the old app was significantly more like reading the actual magazine, and I am sorry that the new one has moved away from that!.Version: 5.0
✓ Bring back previous version!I love being able to read the NewYorker on my phone. This most recent update,however, makes the scrolling process more cumbersome. The biggest and most annoying flaw is that the app no longer keeps my place in an article I’m reading. If I don’t read an article in one sitting, or if I read half an article and then flip through the rest of the issue — both expected magazine reading habits — I am sent back to the beginning and have to scroll down to find my (unmarked) place. With a long article, this can take a long time. And if my finger veers to right or left as I’m scrolling then I find myself in the previous or subsequent article and have to start all over again. The older version, which mimicked paging through the magazine, was blissfully intuitive. And the app held my place in any number of articles! Now, at least once an issue, I have to contend with a frustrating, Sisyphean experience..Version: 5.1
✓ Latest version of the appPlease bring back the contents page! The magazine is much less appealing without a brief outline of each article at the start..Version: 5.0
✓ Love the look of the app - but as a print subscriber for many years, hate the priceI've been a print subscriber for about 6 years now in the UK. As part of that I get access to the online addition for free. I was expecting the same for the iPad - not full price. I could accept a one off cost say for the app, since iPad usage will replace my online usage mostly. I can't agree to subscribe again. Note that I fully intend to keep reading the print edition - it's perfect for those times, like takeoff, where electronics are banned or not appropriate. Please Conde Naste - reward your existing loyal subscribers..Version: 0
✓ Very buggy and nearly unusableI actually regret not just subscribing for the print edition. I thought this would be an economic, more immediate, and useful way to read the magazine, rather than buy the odd outdated copy from my local newsagents. However, I now have a incredibly non-user friendly app which has a broken account section that has no actual bearing on ones actual New Yorker account; a confusing 'store' where all issues on the 1st page are automatically labelled as purchased, but those on the 2nd threaten to charge £4.99 per issue (better check my bank account); then there are the general usability issues scattered around the actual app. Fair enough, they have heavily advertised the 3 step reading method, however it looks like they forgot about everything else associated with the app, including actually getting the issue. Thus results a very disappointing service..Version: 4.2.5
✓ SubscriptionAs a reader if many different opinions I wished to set up my subscription only for a month to try it out. I then wanted to cancel it, I started looking for a way to unsubscribe. However it has still not become apparent in the last hour. Please help is you have a solution. A request for this information has already been sent but it is starting to get irritating. Anyway. Content is good, but subscription lock in has made me a disgruntled customer..Version: 4.0.1
✓ Brilliant content, shame about the app stabilityLove reading the New Yorker on the iPad. Don't love the app crashing and not restarting. Has happened a couple of times and requires deleting and re-installing app, along with re-downloading content. More stable app would be appreciated..Version: 3.7.4
✓ Latest version completely brokenUpdated on 15 July 2019. New version crashes every time I try to download the new issue. Once again, Conde Nast fails horribly at even the most basic software QA. Do not update! Why did they have to change the navigation, which was so nicely done before? I am no longer able to read all the cartoons (cartoon browser crashes every time) which was one of the very best things about the app. And for a magazine devoted to long-form writing, not bookmarking your place in articles is a major mistake. On the plus side, I do like the ability to change font size, although I wish it was global (change it for one article, it changes for all), and wish that it was implemented the way it should be: as a user preference app-wide. The content is great and the multimedia features are great enhancements to the print content. But I don't understand why they felt compelled to change some of the things that they did, and really don't understand why they didn't debug it more thoroughly before release..Version: 5.0
✓ Love the New YorkerI love reading my online copy of The New Yorker each week but, like others, I find it very, very frustrating not to be able to scroll through the cartoons properly. It seems almost impossible to actually get into the cartoon section; I keep getting flipped back to the first page where the words "View more cartoons" is just an empty invitation. This is my main criticism. But, yes, a bookmark feature (so you don't lose your place) would also be good. Thanks.Version: 4.2.5
✓ ExpensiveIssues are $14 in Australia which is far too expensive in circumstances where there are generally only 2-3 good reads per edition. I’ve subscribed to the New Yorker for years but relative to other content, on a per piece of content basis, it represents horrific value..Version: 5.2
✓ New New Yorker appThe previous design was the best I’ve seen for a publication. Unfortunately the new one loses some of those design features..Version: 5.0
✓ The new app is awfulGreat magazine, awful app update. V glitchy..Version: 5.0
✓ New App a step backwardsThe old New Yorker app was fabulous. The table of contents page in the new one has disappeared. You just get threadbare info from the ToC in the digital navigation. I loved all the features of the old app and I love almost none of the new. In fact, it has less functionality. When you leave a story and come back to it, it doesn’t keep your place. I could go on. Simply not an improvement, in fact a regression..Version: 5.0
✓ Comically Bad Roll-OutA comically bad roll-out of an updated app. The glitches are numerous and glaring, my two favorite so far being: in multiple issues there’s no way to scroll through the cartoons in the cartoon round-up at the end, you can just see the first cartoon and that’s it; in another issue (July 8 & 15) they left out ALL THE ARTICLES. I tried downloading it multiple times and you get everything up through the Goings On About Town, then it skips directly to the cartoon round-up, which leaves out, umm, the entire magazine. On the plus side, at least in that issue the cartoon round-up is functioning! Oh yes, and as someone else mentioned, if you’re part way through an article and you scroll to a different article then scroll back, you’ll find yourself right back at the top of the article. It doesn’t remember where you were. For a magazine whose reputation is built on a sort of snooty, self-satisfied perfectionism, suffice it to say the app feels decidedly off-brand..Version: 5.0
✓ GlitchyI can't find fault with the price or content but the technical aspects are not very good. The latest version is very slow and page movement is sticky. Download sizes are far too large. Take a look at The Guardian for a better way to deliver text and images. I'll stick with this in the hope that things get better. A print subscription is still too expensive here..Version: 3.7.4
✓ App not up to the level of contentOne problem I had was getting to the cartoon caption gallery which refused to load and kept sending me back to the same current page. This app really needs a more creative up to date format. A pity because the content is of such a high level..Version: 4.2.5
✓ Obligatory automatic renewals???I downloaded this app anticipating to try subscribing for 1 month... Layout looks well-designed, and I love the print version contents. I've backed away because of automatic month-to-month renewals. There doesn't seem to be an easy way to cancel the subscription from any of the app's controls (at least prior to subscribing to anything)... Condé Nast, if you want to entice me to try out your app and get me hooked for longer, don't turn me off the idea with your automatic renewals!.Version: 3.0
✓ Login has failed for a week - customer service don't respondFor the past week (since 4 July 2016) the app has refused to accept my password, even though the password works in the New Yorker desktop. I have reset my password, deleted and reinstalled the app - still doesn't work. Emails to customer service just result in an automated reply. Come on, New Yorker, when are you going to sort this out! I'll soon be cancelling my subscription..Version: 4.6.9
✓ Would be nice if you replied to your international readersYou are letting yourselves down over there, misleading us into thinking that by subscribing to the iPad app we, your international readers, get access to the digital archives. We don't appear to have that. It is frustrating not to be able to do this when the iPad blurb says that all subscribers have access to the archives. in the UK this would be in breach of the advertising standards, I don't know if you have such a thing in the US? To the person above who wanted to know how to not have auto renew. You can do this in Itunes at the itunes store, sign in and go to manage your subscriptions where the option to cancel auto renew is easily found..Version: 3.0
✓ Messy coders at work - beware!Content is of course New Yorker content so no complaints there, but... Many, many flaws with the reading experience. First of all highly distracting and unnecessary triplet of 'share' icons appearing at the bottom left of every article - the eye is distractingly drawn to them on the otherwise all white page. Bizarrely they only disappear if you scroll upwards - but since we read downwards, they are permanent during the reading experience itself. Rotate your iPad and you are irritatingly sent back to the beginning of the article - the same applies if you move between articles. Also many times unintentionally sent back to the beginning of the article owing to some accidental deft touch of the touchscreen. So easy to solve. You would think a paid user would also not have to suffer the ads, which are especially pointless ads when considering I subscribe from Europe, so the ads are all totally irrelevant to me. The embedded links which take you from the app to online content also feel clumsy and nothing is smooth. They need to do some hiring and firing and make this a better experience. I will unsubscribe soon because of the above issues..Version: 4.2.5
✓ Terrible updateApp update is awful: glitchy, no longer scrolling, pages don’t load properly and are blurry, and table of contents has no content. Fix it please..Version: 5.0
✓ Not optimized for iPhone XThis app is light years behind its competitors (e.g., economist, new york times)..Version: 4.8
✓ Doesn’t save article progressHow have the designers of this app not considered the capability to maintain progress in an article as a necessity? This is supposed to be a MAGAZINE, with thorough and lengthy articles. Surely I’m not going to read an entire piece in one sitting. Sure, you can “bookmark” the article. But this is a misnomer that no editor should accept. A bookmark is for maintaining progress in a piece of reading. This does not do this. Instead, you have to try to remember your place, scroll down and scanned the words you have already read (if you can remember) and hopefully find a rough estimate of where you left off. For a serious journalistic publication, this oversight is inexcusable. It’s as if the people who designed this app have never had the experience of reading a magazine or any lengthy piece of writing..Version: 5.2
✓ Woeful app updateWow - you ruined a really good magazine app. The update/redesign a few months ago was a mistake, a blunder. Please go back to the previous version. This version is clunky, ugly and almost always has a problem with the cartoons or images. Even the magazines navigation page is worse. As is the contents page. This feels like an attempt to cut corners or save money, or something. Considering the quality put into the magazine generally, and the print edition specifically, it’s a surprise you have settled on such a perfunctory effort..Version: 5.1
✓ Great content, frustrating appNew Yorker content as always is great. A month or two back they updated the content to allow variable text size. Looking up definitions, cut and paste. In the process they also lost the ability to remember where you are in the magazine, and then within the article. 85% through a 30 page article, open safari, and come back. To bad you're at the top and have to find where you where again. Even worse, rotate your ipad. Welcome to the top of the article. What's so hard are remembering where it was in the article. Up a month ago it worked! Extra bonus this week: the apple ad for the iphone 5c crashes the app. How special is that?.Version: 4.2.5
✓ Bugs in the new versionHiya New Yorker, why’d you make a mess of the reading experience with the new app version? Couple of problems driving me nuts: if I miss-swipe as I’m reading a terrific longform story and end up on the next story, when I swipe back to what I was reading, I’m back at the beginning of the article. What happened to remembering where I was just an instant before? I hafta scroll down and down and down to get back to where I was. And it happens multiple times. Not good user experience! Also: where are the cartoons captions we get to vote on?? Gone! Sad sad sad. Also: when you click on the cartoon, the caption is truncated below, so you don’t even see the full caption. Small complaints maybe. But you should be paying attention to the details. And they’re only painful faults because so much of the magazine continues to be a joy to peruse. Thanks for the good read each week..Version: 5.0
✓ New app is broken-should not have gotten out of betaI agree with the other one star reviews about slow performance and the like, but the worst of it is that it no longer keeps your place within an article. I do remember that the New Yorker issued an update with the same problem some years ago. They fixed it in a couple of weeks. I hope they will do the same here, and in short order. Still, what were they thinking? I do not particularly mind that it no longer reproduces the print magazine. The NY Times for one understood that devices and print are fundamentally different media; this leaves open other possibilities for the app. I’m writing this para at a later date, and the app is even worse than I first thought. Worst of all, while it does download the basic content, it appears not to download the audio of the article. While I don’t use this feature, it has the mortel side effect of locking the article (preventing scrolling) until it’s finished, which can take some time. This is particularly a problem if you’re on the subway between stations. I also detest the navigation after a restart where instead of taking you to the article you were reading, it takes you to the download page. Please, fully test a substantial revision (including focus groups) before releasing it to the world..Version: 5.0
✓ Download issuesI love this app and the magazine. The only problem I'm having is downloading the issues. The don't automatically download to Newsstand and it usually takes a few attempts to download the whole magazine. I often get a warning saying the file is missing and then I have to open the mag and download individual articles. This has only happened since iOS 5. This is very disappointing in an otherwise excellent app..Version: 3.5
✓ Australian Subscribers Ripped Off AgainJust who exactly is responsible for the much higher price for a subscription from Australia? Apple or Conde Nast? How can this be justified when it's just a digital download and not a physical object that has to be transported? A$1.00 currently buys US$1.08. Australians are well used to antipodean price gouging from British publishers under the corrupt and outdated copyright regime that still enables them to milk the Commonwealth market and exclude competition. Surely we deserve better in the much vaunted digital "free market"..Version: 3.0
✓ SubscriptionSubscriptions are not being fulfilled now - annual payments but no access to even the apps. Shocking..Version: 5.2
✓ More type size options...I beg youNew Yorker, I love you so much and I love having all the issues on my phone. The new app is an upgrade in many ways. But you have GOT to bridge the type-size gulf. Though my eyes are past, say, Jia Tolentino age, I can juuust about read that smallest type size comfortably on the bus. But if I'm feeling squinty and want to increase it just a tad, I am bumped directly up to a much huger, more let's say like a Brody, Schjeldahl, Acocella kind of size, which requires quite a lot of scrolling. With the Roger Angell option, with 2-3 comically humongous words per line, after that. I'm happy there are very-large-type options available (I hope to be reading The New Yorker into my Brody years and beyond), but I am begging you, can you throw me like a Nussbaum in the middle there? Thank you..Version: 5.1
✓ Great content, poor uxThe content is first class of course, but I've got a number of gripes about user experience: - Agree with others that it crashes too often. - When Newsstand was released, it was promised that issues would download automatically on Wi-Fi. This happens with other publications but not New Yorker. - It is also very slow to download and is a large file..Version: 4.0.1
✓ How to deliberately alienate customers through nationalismI've been an overseas print subscriber for years, and I am now cancelling. Because of mailing costs a print subscription is far more expensive than in the US. If anyone needs a digital subscription it is your overseas subscribers. Instead you choose a jingoistic nationalistic pricing policy which favours US residents over others? How can such an intelligent magazine editorially function with such commercially moronic management. Read the reviews!.Version: 3.1
✓ Failed to openIt failed to open after iOS 11.3 update..Version: 4.8
✓ Smaller text pleaseI beg you: please add smaller text options! The current smallest text size on my iPad 11” feels about twice as large as the actual magazine. It makes articles very difficult to read for me..Version: 5.0
✓ Looses Its PlaceEarly versions of the New Yorker for iOS app would loose its place in articles. If the reader left an article and returned, they would find themselves at the first page. So frustrating but soon fixed. Now it’s back in the most recent update. Why would anyone want this behavior? If I accidentally swipe to the next article, or put the iPad down, I will have to find my place in the article again. No fun in the wonderfully long New Yorker content. Fix please! The app is otherwise Just OK. Too much emphasis on cute widgets rather than useful features. Also wish it had the option of a dark background for nighttime reading..Version: 5.3
✓ Not happy with latest updateUpdated app is noticeably much slower to load. Text size is far too large, even at smallest setting. Page layout just seems 'off' somehow, like everything is zoomed in. Not a pleasant user experience. Layout is cramped and uncomfortable to the eye due to the total lack of white space. I can't fathom the reason for not including the doodles from the print version, or for removing the cartoon caption section and replacing with a link to the website. App no longer saves your last position within articles which I cannot believe is by design. It looks to me like the app now directly mirrors the magazine layout of the New Yorker Today app, which I suppose makes things easier for the content producers but ruins the experience for those of us who prefer the magazine to look like the print version and not like yet another generic web page. I doubt I will renew my subscription, especially since I can get the print and tablet version free from my library - and the tablet version preserves the exact format of the print magazine..Version: 5.0
✓ The best content in the Worst digital manifestationThe NYer pours its soul into delivering the best humanistic experience. It has POV, voice, and grammar down cold, but is a digital moron. Take your Wallace Shawn memorial budget and nudge yourself into the 21st century. Hire anyone from the WSJ, NYT, or Wired and stop embarrassing yourself. It’s hard for your subscribers to read your editorials claiming the moral high ground on every political and economic story under the sun when you don’t bother to invest in the common nuts and bolts to deliver your magazine to an iPad or a phone. What morons are setting your priorities? You make delivering a digital magazine look colossally hard; your readers know it’s not that hard. I feel as though I’m watching Eustace Tilley throw up on himself. David Remnick, take a break from your summer off and fix this problem..Version: 5.0
✓ Much worse than the old appCrashes, partial issue downloads that I can’t fix...and this may not be the app’s fault, but we no longer get the cartoon caption winners..Version: 5.0
✓ New updateThe new update is horrible. You still need to be online to read the downloaded issues? It freeze for 3min when you first open it everytime ? Needs to be fixed.Version: 5.0
✓ Updated app is uselessThis app was great how it was - consistent and reliable. With the latest update, the app no longer works on my iPad. None of my previously downloaded content appears, and the app just hangs. Thanks for nothing..Version: 5.0
✓ How to remove?The (rather long) user agreement concludes by saying that if you don't agree you must immediately delete the app, but there doesn't seem to be any way of doing that..Version: 3.5
✓ Version 5.0 useless: doesn’t save location within storyThe New Yorker is a fantastic magazine. The new version of the iPad app (5.0) is attractive but **unusable**, because it doesn’t save your place within a story when you (accidentally) swipe to another one, or change which issue you’re viewing. This is a huge usability failure, because stories tend to be long and it is easy to mistakenly swipe sideways. An esteemed institution like the NYer should not subject its readership to such amateurish bugs. Please fix!! Update: the new app is even worse than my initial review indicates; see the many other irritated reviews. It is all the more frustrating because the previous version had finally ironed out almost all the annoyances and was a great experience!.Version: 5.0
✓ Recent update is a dogBuggy, Doesn’t scroll properly. Please fix it..Version: 5.0
✓ It’s 2019.Still hard to understand how an app that is 95% text does not have dark mode. The Economist has it, iBooks has it, adobe reader has it, even safari reading mode. Seriously guys?.Version: 5.0
✓ DisappointingExcellent content as you would expect, but so frustrating. The app crashes, takes an inordinate amount of time to download and is very buggy. Newyorker, you can do so much better than this! The other iPad news subscriptions I have are from publications with far more images and lower circulation and work much more smoothly. If they can do it, you have no excuse..Version: 3.7.4
✓ Intrusive ads. Heavy downloadSome of the ads are particularly intrusive and doesn't just follow expected gestures (e.g. Slide left to flip page). Instead it causes further interaction with the ad (sorry but don't recall which ad it was for). The download is slow, possibly due to large file size. This is a particular problem when I travel and many developing countries don't have high bandwidth. Since I don't have similar problems downloading 20MB pdf files, I guess that the magazines are significantly larger. This suggest particularly poor implementation and possibly a heavy ad platform..Version: 4.2.5
✓ DudAs an overseas subscriber the app has always been mediocre in terms of how it interacts with the online site. It is a very US centric approach The latest change is probably going through teething problems which may explain why it keeps shutting down on me. but it also appears they have eliminated a decent contents page so it’s impossible to tell what is in each issue. Disappointing..Version: 5.0
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⛔ NYer Print Edition Problems
