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Car and Driver Magazine US App Complaints & User Negative Comments 2024
Car and Driver Magazine US app received 81 complaints, negative comments and reviews by users. Have you ever had a bad experience using Car and Driver Magazine US? Can you share your negative thoughts about car and driver magazine us?
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Car and Driver Magazine US for Negative User Reviews
✓ RelevanceToo many auto reviews are not relevant in the real world..Version: 23.0
✓ Horrible updateMissing back issue rights even after restoring multiple times. I've been a subscriber since march, why can I only download issues since September?!?! New issue only has landscape, this is just terrible. Won't be subscribing anymore if landscape is the new required format..Version: 2.3.1
✓ Iphone 6+Misleading update. This works on my 6+ but I still have black bars on the top and bottom..Version: 3.4.0
✓ Content fails to renderI paid for an annual subscription to Car and Driver. Things worked for about two weeks, then the content stopped rendering on every device I own. I have contacted app support, whom cannot resolve my issue and ghost me on subsequent requests for additional help. This has been ongoing for several months, over 2-3 attempts at reaching out to support but get no response, and no way to ask for refund on my subscription..Version: 23.0
✓ Terrible tech supportAfter 3 months the app now tells me my 1 year subscription is expired. Messaging the support desk has yielded nothing except canned responses 2-3 days between replies that haven’t solved the problem..Version: 6.5
✓ No language translationIf your not Spanish don't get this app. Fix it please, want to subscribe to a full year but don't speak spanish.Version: 2.5.1
✓ DisappointedI wanted this to be a good app and free up some space in my travel bags. This isn't the case. I purchased a single month and have been unable to read it. The app freezes or crashes constantly. I have erased and re-installed etc with no luck. A very poorly developed app unfortunately. If I can't get my money back then I may have to quit reading it even in paper form. Truly disappointing..Version: 2.3.1
✓ Absolutely terrible navigationAwful. Impossible to navigate in a logical manner I honestly can’t even figure out how to read one of the latest comparison test. I see the title page of the test but no matter how I try I can’t scroll to the content using any gestures that makes sense..Version: 6.0
✓ Navigation is brokenI can’t navigate through the magazines since the last update. Swiping just bounces back to the previous page and only some links work. Given that the only purpose of this app is to read through magazines this app is currently useless..Version: 10.0.1
✓ Extra $Both MotorTrend and Automobile Magazine offer digital free to print subscribers. Car&Driver and Road&Track make you switch permanently from print to digital only or buy the digital separately..Version: 3.4.0
✓ Used to Be GoodWow this used to be my favourite magazine now they changed the design so forced to read in landscape !! The text seems grainy on my iPad 2... So sad !!!.Version: 2.3.0
✓ Going downhill.The developer, Zype, has lost the plot. The February/March issue was never made available on the app and messages to their tech support go unanswered. If not resolved I’ll abandon the app and switch to a ZINIO based subscription..Version: 23.0
✓ Very Broken....for a whileThis app has been very buggy for a while now, I just renewed a month ago and half the pages are blacked out and navigation is not very good. I am seriously thinking of asking a refund. Very frustrating...again..Version: 3.4.0
✓ Does not work for iOSWon’t load any images. I have removed and reinstalled the app and still not working. Come on, fix it already..Version: 23.0
✓ App will not let you access your purchase. Support will not respond.App stopped working for the Jan 2024 issue. Still works for back issues. App support refuses to reply or fix the issue. Have been trying to reach them for a week. You will only get a form response with a solution that doesn’t work. Shameful..Version: 23.0
✓ App FAILAbsolutely awful all I get is black screen after a download At least motor trend works.Version: 2.3.1
✓ Crashes continuously!Love the format and full screen photos but can't find any love for the never ending crashes. What are we paying for? Fix or refund!! Last updated Sept 16 2014 Six weeks later and it's still useless but Road & Track is fine. Same f-ing publisher!!.Version: 3.3.1
✓ Mr GDoesn't work on my 1st gen iPad. I lost subscription downloads after almost each iOS update and it stopped working completely after iOS5 update came out. It starts and shut downs immediately. Don't want spend any money on any magazines on 1st gen iPad. This app claims should work on iOS 5 but it doesn't. Otherwise app is well designed and hope will work on other newer igadgets..Version: 3.3.1
✓ Not working as promisedThey badgered me to subscribe to the digital edition, promising instant access - 2 months and several complaints later, I still have no useful subscription nor productive reply!.Version: 16.0
✓ Worse than paperGlitzy pictures, and cool cars, are worthless when the app won’t let me open it when “off line”. I download issues to read while traveling, but this app requires internet or it won’t display previous downloads. Subscribed to C&D for decades, and now, I have this awful digital substitute that only works when I don’t need it to..Version: 23.0
✓ Up and down scrolling is annoyingCall me traditional but I hate having to scroll left and right AND up and down to read a single magazine. Please change it back..Version: 23.0
✓ Buggy as hell!Been a digital subscriber for at least 5 years, at least 25 years of the print edition before that. App was stable for a long time and it was fine. But in the last 3 to 4 months it’s been terrible! It crashes numerous times while reading, and just this week, I had to reinstall the app a bunch of times because I got nothing but a frozen screen! Just started working now. I don’t know for how long..Version: 16.0
✓ Bad business practiceAfter my subscription expired I had no longer access to my magazines. I had 3 unread magazines and only got access after renewing my subscription. I contacted customer service but go a an answer on a question I did not ask..Version: 19.0
✓ $8.49 for older magazine content...Get real. You guys want to make $$$ as you struggle to stay relevant in a digital space now that print is dead? Charge a reasonable price and people might pay for older content. Try the $2.79 mark like the current subscription fee..Version: 15.0
✓ Huge DisappointmentDownloaded the app then downloaded a single issue (since I saw that people had a lot of trouble with it) and of course, it did not work. The issue says "Purchased", I downloaded it no problem, you click it and all you get is a black screen. What a disappointment, every single app I have ever downloaded has worked, paid or free. C and D just lost a customer..Version: 2.3.1
✓ Be aware, there is no support from car and driver with this appLong time subscriber here, for years it was OK, but this last automatic renewal one issue got skipped, AND THERE IS NO WAY to get it back!!! You contact CAR and DRIVER, and the answer is : contact apple! With a link, where of course there is no help… I let you imagine what will be the critic from C and D staff if while testing the last BMW and have a Power steering issue, and BMW send them to the supplier…. BAD QUALITY, BAD PROBLEM MANAGEMENT…..Version: 23.0
✓ Keeps crashingUsed to work fine but keeps crashing since iOS 8. Uninstalling it fixes it temporarily but it crashes the next time... MAJOR let down!.Version: 3.3.1
✓ Love the magazine, but the app doesn't work.Enjoy reading car and driver magazine, but its impossible to do when the app crashes constantly, refuses to load, or when the yellow dots don't work. Also, I would like to read in portrait mode sometimes too. The original version worked well, but this one is impossible to use. It seems like updates in general tend to make things worse. Please fix!!!.Version: 2.3.1
✓ Oh no - here we go again!The app was recently updated and they went back to the old, crappy way of presenting the magazine. The UI is confusing and inconsistent. Most of the links do not work. In addition, all of my downloaded editions were deleted with this update! That includes all of the favorites I bookmarked. Worse, the space used by the old editions was not freed up. To do that I had to delete and reinstall the app. All this with no advanced notice of all the changes. I really liked the previous, simpler version..Version: 6.0
✓ April fools? Swipe def not improvedI cant swipe from the cover to the first page?.Version: 10.0.1
✓ This app is not making me happy.New m5 issue stopped downloading at 46.9%! I didn't pay to get ripped off! Apple FIX IT NOW! I WANT MY C&D ISSUE!.Version: 1.9
✓ CrashesCrashes immediately on opening. Can no longer access current or previous monthly issues..Version: 3.2.2
✓ Does not workI love the magazine, but the electronic version does not work as it should. I have a paid subscription so I downloaded the December issue when it became available. I did not get all the way through it before the January issue was released, but I no longer have access to the December copy. To read it, I am prompted to pay again, even though I am a paid subscriber. To make matters worse, I attempted to download the January issue, but an error popped up saying I don’t have the storage space. This Ipad has 15 gb of unused space, so O know there is plenty of storage space. This app needs fixed because as it stands, I will not renew my subscription..Version: 12.5
✓ Horrible AppI have been experiencing so many issues. Keeps crashing. Deleted and reinstalled the app and subscription to car and driver. Still crashes. I need a refund..Version: 3.3.1
✓ Sucky appSometimes I can download and sometimes I can’t. When reading a magazine, it takes about 5 minutes and my iPhone is almost too hot to touch. For some reason this app takes a lot of processor power and this is a battery pig. I can’t wait to go back to the paper version of the magazine..Version: 23.0
✓ CrashesCrashes immediately after opening..Version: 3.3.1
✓ Bad appKeeps crashing and last update deleted all my previous downloaded issues..Version: 2.3.1
✓ Dumpster fireI chose to subscribe to the digital version of C&D to be environmentally friendly but the app is horrible. Half the time, the content is displayed without any images or CSS formatting, so it's just walls of bizarrely formatted text in Times New Roman. Then there's the problem that the app burns through battery power (and makes my phone uncomfortably hot) even when it's doing basically nothing. And there was a problem a few months ago where the links in the table of contents didn't work, making the app almost completely useless. I'm going back to the paper version of the magazine the instant my subscription expires. The app is horrible..Version: 23.0
✓ Forces ads to open, impossible to unsubscribeWhen scrolling past an ad page the app forces open a browser that takes you to the product page. Infuriating and disruptive. Good luck canceling your subscription..Version: 12.0
✓ Worst App in the WorldEvery month when I try to access my subscription, the app does not recognize my username/password. I send e-mail asking for help, then we start the dance: Delete the app and reinstall, nope I have to send a ticket to reset your account, loose a couple more days Receive e-mail to reset my account! It works!, only after a week of e-mailing. Next month, start all over again (last 4 months) I’ve asked to cancel my subscription Run, don’t walk away from this crappy app..Version: 10.0.1
✓ Photos don’t load.Magazine is great. App is terrible. If you don’t download isssues they either don’t work at all or won’t load photos..Version: 23.0
✓ Ouch!You have taken a great, visually stunning reading experience and made it horrible. Not only was it unable to restore previous purchases but the "tap for slideshow" seems to have disappeared. Font is smaller and now looks optimized for landscape? Resolution seems worse? Was going to either lose my C&D or Motortrend subscription, may now be easier choice. DO NOT PURCHASE this app, it is a shadow of what it was previously..Version: 2.3.0
✓ Latest update ruined this appThe latest update changed the interface. Now the articles scroll vertically!?! The links are too easy to hit, scrolling is buggy, and the app is sluggish with this latest update. I saw nothing wrong with the old PDF-like presentation; this is, after all, simply supposed to be a digital representation of a physical magazine. Please get rid of this overly-complicated and sluggish interface and bring back the old PDF-style magazine..Version: 6.0
✓ Bugs with new issueSame problem as the others here. The issue stops downloading same spot each time. I've tried redownloading and even reinstalling the app. Another problem is almost everyday I'm reminded again that a new issue (M5 issue) is available..Version: 1.9
✓ PoorOK when it works, but I downloaded a bunch of issues to catch up on when on a trip and just came to read them on the return trip (4 days later) and none of them are available offline and need to be downloaded again. Seeing as I am sitting on the plane, it’s completely useless..Version: 23.0
✓ CrashesCrashes as soon as you launch it. Will cancel my subscription unless this gets fixed. I'm using an IPad Air 2 with iOS 8.1..Version: 3.3.1
✓ Content keeps vanishing.Downloaded content keeps vanishing. I have had to download the huge magazines several times and it takes forever. Retina users will be rewarded with terrible image quality as well. Just get the real magazines... they're infinitely better..Version: 2.6.1
✓ Existing Subscriber BugI purchased a subscription and the digital edition is not available in the app via the existing subscriber/email and zip option and the technical support is brutal. You got a better chance meeting the president before they get back to you..Version: 23.0
✓ Latest update Version 2.3.0DO NOT DO THIS UPDATE! CAUSES APP TO CRASH! Update: (2012.11.07) So now they have release the December 2012 issue, and you cannot download and read it like before, unless you do the update to the Car and Driver for iPad app to version 2.3.0, which is still buggy! So does that mean no more future issues of C&D? Hmmmm. this is not good! PLEASE FIX YOUR APP! Update again (2012.11.08) Received an email from Hearst Publishing telling me to delete and reinstall app to fix crashing. Did so, and lost all my previous issues. Had to go and "buy again", as they would not download, even with following instructions regarding clicking the "missing issues" link, or even using the "already own this issue" link. Also tried the settings "restore purchases". All this does is ask for your iTunes password. Still unable to restore my previous issues. Now on to the actual issues themselves. NOT A FAN of the new format. Seems locked in landscape mode in some issues, and portrait in others (especially older issues). Scrolling pictures only works in non-zoomed mode. if you tap and zoom you cannot scroll images, as swiping brings you to the next page. TOTALLY UNACCEPTABLE release of an update that actually crashes way more than not, and is way worse to use than the previous version of the app..Version: 2.3.0
✓ Doesn't work on iPad 1, iOS v5.1.1I tried installing it over, also removing all apps from memory, and rebooting the iPad, nothing made a difference. This app starts and immediately crashes and quits..Version: 3.3.3
✓ I can't unlock an issueAfter viewing an issue for a preset amount of time, I can't unlock an issue. When clicking on it, nothing happens..Version: 6.0
✓ Too easy to click on ads! Horrible new interfaceGuys this is the worst. We spend money on a digital edition and every other page I'm clicking on an ad by mistake. Please over haul the entire UI - this one is just awful..Version: 6.0
✓ Unfortunate updateThe latest Car and Driver app update is horribly disappointing. Landscape format appears to be the only format (the previously available portrait format felt more like reading a magazine), and the clarity of the type is sub-standard. The app has taken a huge step backward..Version: 2.3.0
✓ SlowTo download the new article: way faster Features in articles: very very very slow. I didn't mind waiting before. I'm not sure if I'm in the minority. I can't read the article or look at your high definition pictures. It's a flaw. Please fix it. Been a subscriber since the mid eighties. :).Version: 3.2.3
✓ Sad to see how far Car and Driver has fallen.Car and Driver used to not only be a great car magazine, but a great magazine period. Now it’s just flash and no substance..Version: 12.5
✓ Very frustratingI cannot log in after multiple attempts and following their instructions. Worst of all there is no where to email support unless you are logged in. Which is the very issue I am running into. Giving up on C&D as a whole..Version: 12.5
✓ Car & DriverApp for Apple products is a buggy POS. I’ve given up trying to view online and just read the pdf version. The latest issue is rather thin, the “25 cars worth waiting for“ article was interesting, but most of the issue was advertising including a Mazda infomercial which took up a third of the issue. Between this and the decision to only publish 10 issues per year, I’m questioning whether I’m getting value for money..Version: 23.0
✓ Throw us a boneMake content available!! Give us the cliffnotes version at least. You’re using the app to hard sell the magazine. Why not just use it to create good will for your brand? Been a subscriber for years... HATE the app..Version: 13.0
✓ The worst.I spend so much time trying to get this app to work, I won’t be renewing. I subscribe to many on line publications and this is definitely the worst. I love the mag but will go back to paper..Version: 15.0
✓ Broken in iOS 17After I updated to the newer operating system on my iPad, the app is broken. Text still shows up, but there are no pictures on subsequent viewing of an article or the TOC..Version: 23.0
✓ Still doing a poor job of updatingThey released the April issue a few days ago, but still not the February/March issue. I don’t know what’s wrong with this app’s custodians!.Version: 23.0
✓ Glitchy, battery destroying applicationThe articles? Gold! App devours battery (iPhone 14) regardless if phone is in airplane mode or not. Pages are cumbersome and spontaneously zoom in and out when scrolling..Version: 23.0
✓ Bad...I signed up for the monthly subscription for $1.99 a month. I got my first magazine, but when I got charged for the next month I received no option to download the next one. Support is limited as well. I recommend finding something different.....Version: 1.9
✓ Burns up battery, won’t remember place in article; content great thoughThis chews up my new iPhone’s battery at a rate of 25% per hour, heating up the entire phone. This happens even when not interacting with the app! This is in “text” mode on downloaded issues. I rarely use “PDF” mode on the phone because of all the scrolling and zooming required. Terrible quality control in power usage. I can read an ebook for hours without denting the battery. When you swipe left or right from an article, all to easy to do by accident, the app always scrolls back to the top. This is inconvenient. Otherwise I always enjoy the content. Please fix these problems with the app..Version: 23.0
✓ App is terribleApp is terrible. I have and active subscription through Apple, and issues are not downloading be abuse it says I am not a subscriber!.Version: 23.0
✓ Won’t LaunchCrashes every time I try to open on first gen iPad.Version: 3.1.2
✓ Why is the app not updating?Still stuck on January 2023 issue, contacted support numerous times and only response received is instructions on how to sync or restore purchases. That is not the issue, as other have mentioned, the app is not updating to latest issue..Version: 23.0
✓ Can’t Log-in C&D Support UselessI purchased a membership. But I can’t log in. I contacted C&D support, they tell me that they have no record of my purchase. But it’s on my discover card. I see it in my apple subscriptions. But they cannot locate me and I cannot log in. Apparently nothing they can do. Thanks for you help?.Version: 23.0
✓ Download....Again?It seems that every time there is an update to the app you have to download every issue again. Once they are downloaded it is fine..Version: 2.4.2
✓ No cover storyHey guys can you fix this months issue. The cover story is not there when you click on it from contents or when turning pages. Otherwise good magazine.Version: 16.0
✓ So close to unsubscribingI’ve had this app for years and the inconsistency with the release of digital issues on this has gotten ridiculous. Why am I seeing issues available on 3rd party apps like the news app weeks before the official app!!?? Not to mention the physical copies. GET IT TOGETHER HAERST!!.Version: 23.0
✓ Wow-What happened???Car & Driver I hope your reading these reviews. The latest version is terrible. I have been a digital subscriber since the app was introduced and before that on Zinio and I have to say in no uncertain terms this latest release is a huge step back. So bad in fact I resorted to buying the paper version so I could read all the articles completely. Where to start? It only reads in landscape yet your Road & Track version still read in landscape or portrait mode. Some of the pages are missing, the GTI/ Focus article is missing the last paragraphs of the Focus review. The slideshows don't work. All purchases prior to this June show a buy instead of download. I have sent an email to support and they have offered a free subscription on Zinio or a refund for the iTune app. While these are appreciated I would be more impressed if you just fixed the app to work properly ..Version: 2.3.0
✓ Rip Off Does not workDo not subscribe to Car and Driver. It takes your money, but you get no magazine. There is no support number to call. Read reviews above, don't be fooled..Version: 1.9
✓ HorribleAbsolutely horrible app. Get with the times. Difficult to navigate, closes all the time for no reason and full of intrusive ads. Basically they scanned the magazine and uploaded it. Come C&D - spend some time to make a proper working app..Version: 2.3.1
✓ Politics meets automotiveI subscribed to Car and Driver in hopes to receive information about cars, read about cars and be excited about cars, but instead I was greeted with the same old politics forcing information on electric cars (which cannot be handled on our grids and is lacking in charging stations). I don’t care about electric cars. I am not rich enough for electric cars. There aren’t enough charging stations where I live or in the country where I live to where I would even think about getting an electric car. Keep the politics out of it and just give me information about cars. Don’t force feed electric car garbage in these magazines. I AM paying for this magazine (which I don’t plan on continuing if next months installment has electric car ads and articles) so I want to see cars I can afford, that take gasoline, that are not destroying the environment as spoiled kids keep speaking about while they take private jets to their next big lecture shaming people who own SUV’s and other vehicles. I want to read about proper cars. Get on the ball and give me articles about cars, Car and Driver. Electric cars will never grace my driveway. I will never spend a dime on these powerless atrocities..Version: 23.0
✓ Clumsey, clunky and slow to respond.You’d think iPads were invented yesterday — this app screams low investment and poor usability. Awful. Avoid. Worse than every other publication app I use on my iPad..Version: 23.0
✓ Horrible!I can’t find or access the magazine cover article for the March 2020 issue. The table of contents links to the wrong article. There are duplicate copies of most pages. Disaster! I would prefer giving zero stars..Version: 16.0
✓ Wish the app was betterThis App is so bad I will probably end subscription before having a year. It’s a bit sad because I love the content but don’t want a bunch of magazines laying around..Version: 10.0.1
✓ Where’s my January 2024 electronic issue???It’s January 10, 2024 and I still haven’t received the January 2024 electronic issue of Car and Driver. Usually it arrives by the end of the previous month. Phone calls and emails have accomplished nothing. No customer service at all. If I could I would cancel the remaining 6 months of my subscription..Version: 23.0
✓ Paid versus freeYour app charges good money for a story n we can find the same elsewhere via other apps. Not a fan anymore..Version: 12.5
✓ Doesn’t update issue on a timely basisIt is now February 13 and it hasn’t made the February issue available yet..Version: 23.0
🙂 Car and Driver Magazine US Positive Reviews
Car and Driver Magazine US works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Car and Driver Magazine US.
⛔ Car and Driver Magazine US Problems
