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Travel + Leisure App Complaints & User Negative Comments 2024
Travel + Leisure app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Travel + Leisure? Can you share your negative thoughts about travel + leisure?
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Travel + Leisure for Negative User Reviews
✓ Beautiful app... but what issues can I buy?I've had this app almost since it came out. There were 3 free issues when I first installed it and then I bought two more issues for $3.99 each... I now have all 5 issues and there have been no new ones available for purchase for the past 4 months or so... I am apparently one of those FEW that would purchase electronic copies of what I get in the mail already, but THERE ARE NONE OFFERED. I guess they just want everyone to give them $8 - $12 and then not make any more content available in their app. Pity... like I said, they are beautiful and there are some of us here that would buy them..Version: 1.4
✓ Just fix it !Used to be a decent app. As a print subscriber, I can no longer download issues. App asks me to pay another $5.99 for something I've already paid for. Used to be a simple download button when signed into your account and a new issue came out. Same issues with Food & Wine magazine. Until they fix this, I would avoid this app completely. Also considering dropping my print subscription as a result. Very unhappy !.Version: 32.1.9
✓ Are you kidding me?I have tried and tried to use this app, even reloading it three times with the same result. I am a paid subscriber but it always gives me error 4010 and ask me to try again. There is no help button that works. Don't know what this hoax is all about! By the way there is no way to rate it less than one star which was my intention!.Version: 2.2
✓ Needs iOS 5 compatabilityGood app but needs iOS 5 compatability for Newsstand.....Version: 1.6
✓ Ok appNot bad for a first try. App has no idea where you left off when you go back to finish reading. Conde Naste Traveler is a 5 * app and a pleasure to read with. This is an elementary school try which needs work. Not smooth at all..Version: 2.0
✓ Can't Re-Download Year SubscriptionThe developer doesn't have a way to re-download your subscription if you have to reformat or upgrade your iPad. Total deal breaker and the bigger puzzle is: how can Apple allow a developer to sell you something if you can't download it again like you can with apps in the app store? Borderline scam. If you like the magazine then get the analog version. This developer isn't ready to make their mark in the digital domain like other digital magazines offered in the iTunes store. Giving it one star just so I can post..Version: 2.2
✓ Not ProfessionalI too, have a subscription and could not get the magazine to download on my iPad. I expected to be able to get any of the previous magazines that I had already paid for on my device. I'm VERY disappointed in your FALSE advertising about your App. I also was "tricked" into giving a 5 star rating while trying to submit this review..Version: 2.6
✓ Print subscriber dont get all digitalI am currently a print subscriber and recently got the ipad2. Found out that I could get digital copies as well. So I downloaded August issue but September issue did not show up. Call customer service and was told that September issue is not in digital format. I dug further in T+L website and found a clause that only 9 print copies in a year will be digitized. Why 9? I have no idea. So I am kinda disappointed..Version: 1.6
✓ DeleteAfter being patient with alerts and all kinds of punctiliousness for download, I am then presented with a flat background image asking me to 'rotate for TH01' or something... but with it being static, nothing is happening. Useless. Rubbish. Deleted. I have to give this one star in order to submit the view, else it would be zero..Version: 1.2
✓ Free first time copy crashesWanted to see it, to see if I liked it before paying for it. It crashes before I even get there. Good thing I didn't pay for it. Delete.....Version: 32.1.9
✓ Great that App Now Works on iPhone...Except it Doesn'tUpdate: App STILL does not work on iPhone; specifically, it does not work on the iPhone 6 plus. What faulty advertising! When the app description says, "now works on iPhone," don't believe it-it does not! 'Need to reimburse subscribers for iPhone (6 plus) for charging for subscriptions through this App that has not been working for a month now! Original review: Will not load on iPhone 6 Plus. 'Says it is updating library; then, just loads a blank page. Also, there is no option in settings to restore previous purchases. App simply does not work on iPhone..Version: 32.1.9
✓ Impossible to restore iTunes purchasesFollow the instructions in the new app to the letter - doesn’t work. Reach out to technical support and they require you to sign up for an account. I point out I don’t want an account - I subscribed through iTunes - but no - they want my email and me signed up to an account. Their own instructions to restore purchases don’t work. Feels like a bogus scam to get people signing up for accounts they don’t want and collecting personal information.Version: 36.0.0
✓ App won’t sync across devicesI can see my issue on my iPhone but not my iPad. Restoring purchases doesn’t work. RESPONSE TO DEV: You don’t get an account number when you subscribe via the app..Version: 104.6.6
✓ SubscriberThis app is perhaps the worse app in the store. I say "perhaps" only because it is virtually impossible to download and use all of the apps! If you want to read this magazine just subscribe to the print edition and don't waste your time with the app. I have subscribed to the magazine for years and can not understand how an entity that can produce a high quality print magazine can allow their name to be associated with such a worthless app..Version: 2.4
✓ Scam cannot cancel!!!This is the biggest scam ever! The only reason why I gave this one star because there is no option for none! The magazine is inferior when compared to print. I went to cancel (every purchase is auto renew only) and there is no way to do so! DO NOT buy! Check the comments! I am not the only one with this issue" SCAM SCAM SCAM SCAM.Version: 2.2
✓ Poor designIn spite of a great magazine design, this is a clunky app. It doesn't allow for landscape viewing and in comparison to New York Magazine, this is like a mimeograph copy of the real thing. Shouldn't it be better than that? It is not easy to access this app as you have to sign in with all your info just about everytime? Please stream line this..Version: 2.4
✓ Frustrated - not getting what I paid for!!Angry online subscriber seeks several missing issues!!!! In an effort to go paperless and utilize my iPad, I purchased a year online subscription only to receive three months of that subscription. I keep receiving password denied messages. Incorrect email messages when requesting help through "remember my password". No response when specifically requesting assistance through support. Very frustrated ... Please take caution when purchasing this product!!! Unacceptable customer experience. Very surprising given the image of quality I originally had come to expect from this publication!!!! I will no longer be purchasing Travel and Leisure online nor on paper!! Very disappointed and feeling ripped off!!!.Version: 2.4
✓ Love the mag.The magazine is definitely worth the app. Things to improve upon would be the ability to view in landscape. Also sometimes seem to have trouble moving out of sideshows to back to articles ..Version: 2.0
✓ Nav is difficultWas really looking forward to reading the mag online. Unfortunately there are no instructions how to return once a story or pictures end - you can't get anywhere! Very frustrating! Once I was able to accidentally multi finger swipe and finally returned to the article. But again I am caught in a loop thru the picture pages and can't get back to the articles. This app needs some work..Version: 2.4
✓ Beautiful and best Magazine app....after I got it to workIt took several attempts to download this issue with multiple reboots but when I finally got it downloaded it's stunning! The videos look great but it takes you out of the magazine to view them but it's easy to close and resume! They are on the right track...just fix the bugs!.Version: 1.1
✓ Can't purchase latest issueThis app does not allow you to purchase the latest issue of T+L as does nearly all other magazine apps, only special issues. Apparently you can purchase the latest if you have a regular subscription, but the advantage of the iPad app should be to not have to carry around the paper..Version: 2.0
✓ Doesn’t Recognize Print SubscriberLike others are reporting the Travel + Leisure app does not recognize my digital account that I have as a print subscriber. I have quit/restarted the app and the iPad, logged out/back in, changed my password and logged in again using the new password but I am being asked to pay for issues. I have written to customer support for help but am still awaiting a reply although I am not hopeful based on comments here. Terrible app since other magazines seem to be able to get this functionality right..Version: 31.3.9
✓ The worst app everBeing a long time subscriber of the physical magazine - which is awesome, it is very frustrating to see the poor job that has been done with this digital version. To begin with, you have to be online to read it, which is against the ehole purpose of a magazine - to read whenever and wherever you want. Secondly, it seems like a library of advertisements, there seem to be more of them than actual articles! Third, you cant share articles, which is what most of us want to do when we read something interesting. Fourth, one cannot add a bookmark or highlight a specific paragraph or even a page - only the full article. Also, you cant even organize them by topics, Etc, etc, etc If you are thinking of this app, look at the paper magazine, which will be much more useful.Version: 32.1.9
✓ Doesn't workIt said to hold it sideways and the issue still didn't work..Version: 3.0
✓ ConfusingVery confusing app. Purchased a subscription on a monthly basis and received the current issue. I enjoyed the issue,however, when a new issue was made available a couple of weeks later it said I needed to pay $3.99 for it. Restored purchases and still nothing! Why would I subscribe monthly only to have to pay for issues anyways!.Version: 2.6
✓ What Ipad app?As a print subscriber for several years i was excited to see an app for my ipad. Installed and guess what? So far only 1 issue is available. Where is the issue i just got in the mail? Only select issues are digital? You're kidding right! I can't even find old digital issues! I'm having issues with the few issues available..Version: 1.6
✓ New version is broken!I used to be able to access the digital copies with my print subscription - however, the new version does not authenticate properly and wants me to buy the digital versions, even though I have a print subscription! Whenever I try to log in with my subscriber number, I get an error message that I should try again later, and when I log in with my email address, the app doesn’t recognize me as subscriber. Not happy!.Version: 36.0.1
✓ Crappy UpdateSince the latest update, all of the issues I previously downloaded need to be re-downloaded. I wouldn't mind so much except it was like 20 issues. I don't have time to re-download every issue since your update reset everything. It would be nice if this was fixed so I could access my previously downloaded mags with doing it all over again. I like the previous version anyway. I'm not trying the new update until I can access my other mags. My subscription is up for renewal in less than a month. This will definitely determine whether I spend more money. Same thing is going on with my Food & Wine app. I'm really annoyed! #Frustrated!.Version: 2.5
✓ Couldn't subscribe on my iPadI just tried to subscribe to the magazine and kept getting an error. I had to call customer service. They were very nice, and got it done, but it was a pain. Why have a digital version or an app if you can't subscribe via iTunes /Newstand? That's the whole point of having a digital device in the first place. Once I actually have the magazine I'll post another review about how it actually works. Right now one star for poor execution just to subscribe.Version: 3.0
✓ STUCKLove the mag but the photo slideshows at the end of each issue are annoying. I can't slide in or out of them and can't close out. The bottom menu only appears for 2 seconds and then disappears & won't return with a screen tap. Just get rid of the slideshows and display each photo with a caption as a tap able option..Version: 2.4
✓ Unable to download new edition with active subscriptionApp is not allowing me to download latest editions. I’ve had the app and subscription for four years and now it’s saying I have to pay for the latest editions even though my subscription shows active..Version: 104.7.2
✓ Does not workMade mistake to upgrade. Lost my issues and cannot retrieve them. If it ain't broke don't fix it!!!!.Version: 2.5
✓ Once again they ask what I think of this appInterestingly, no matter how many email complaints I write or how many times I call, no one in this apps support structure can figure out that there is an issue with the app. But, when I periodically open the app to see if my "disappeared" issues have returned, a popup requests that I rate the app. Once again, I am giving one star because I can't give zero. The app and its cousin, Food and Wine, are broken. I can't download any digital versions since the May issue for either. I am a paid up subscriber with written documentation that I am entitled to free digital downloads. Guess this is what happens when Time Inc. gets its hands on you..Version: 31.3.9
✓ Beautiful APP, Terrible DeliveryI have been a subscriber to the print version for years and was happy when they finally announced that I could get the digital version as part of my existing subscription. The interface for the Oct. issue is great. It is more than just a PDF version of the magazine and really takes advantage of the iPad strengths. So why only two stars? Last week I recieved the next issue in the mail and thought, "Great, I have a couple trips coming up. It will be nice to be able to read this digitally while on the plane or waiting in airports". I openned the app library and no Nov. Issue. I now find out that they are only going to produce 9 out of 12 issues in digital form. Will November eventually appear? I don't know. What issues will come digitally? I don't know. The description above states, "Read and store digital versions within the app as they are released". The implication of the entire paragraph is that most of their volumes are available when actually it is limited to the few that they mention after the word "Include". Since the release of the digital versions does not match the release of the print versions and there is no mention of this in the description or in the app itself, it leaves the long time subscriber very frustrated..Version: 1.6
✓ So buggyCan’t access content in app I've paid for - sends you in an endless loop..Version: 104.6.6
✓ What the heck?Why would Travel and Leisure figure anyone would get the issues in this app? I'm a print subscriber, and after getting my digital subscription activated on other Ipad magazine apps such Motor Trend and the New York, I whole-heartedly expected to be able to do the same here. I'm not sure if this is money grubbing of the worst and outdated degree, or just an oversight (t&l always seemed to be stuck in the early 2000s) but I can't see anyone except the most loose with money buying the issues in this terrible app..Version: 1.4
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