GIS Kit App Negative ReviewsGarafa, LLC

GIS Kit Negative Reviews

4.0
4.08333 star

Total 19 Negative Reviews

GIS Kit App Complaints & User Negative Comments 2024

GIS Kit app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using GIS Kit? Can you share your negative thoughts about gis kit?

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GIS Kit for Negative User Reviews

Love iGIS. Don't love crashes.Crashes, consistently in line features when using Record to GPS. I have many small issues with this program but crashing and losing precious data on a day to day basis is costing my company money and my mapping technicians are losing faith in this program. We upgraded to pro but I can't leave a comment there since it was an in app purchase, So I will leave this here. We are consistently losing data and we need to redo line features often , which is quite difficult in some of the terrain I map in. This is the most expensive app we use and it is the one with the least customer support. There is no crash reporting , if there was I am sure this problem would be addressed. Please fix. contact Geochange at gmail dot com.Version: 3.18

Good App, Needs Better Support (GIS Pro)I have written the developer several times but haven't seen any improvement in capabilities. Each time the developer gives brief replies or states "I'll pass your suggestion on to the development team" and never gives another update or status of any feature requests. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I've been trying to export and import files using GISPro, GPSKit and ArcGIS Explorer. While exporting large files via e-mail the program (GISPro and GPSKit) will close without notice. I learned by reading your blog that this is a known problem and that exporting large files via iTunes works better. Q1: Do you have a user forum for exchanging other tips and information about using GIS Pro? Here are some more general questions that I have. I think these could be answered by other experienced users. Is there a way to order which items appear on top of other items? I purchased GIS Kit then upgraded to GIS Pro. My icon still shows GIS Kit although within the program at the first window it shows GIS Pro. Is there a tutorial on how to create and import custom icons? What other URL map sources are there that can be use with GIS Pro? Q2: Is there a way to export and import maps without lousing Feature Class types and attributes? I've been using GISPro for a wile now and I'm starting to get use to it. I've created my own set of Feature Classes. I've had a problem exporting maps and importing them back into GISPro. Each map item gets imported as a "Waypoint Subclass". All the fields are still there and pictures remain attached. When I change the Features class back to it's original sometimes the fields come up as duplicate and have a * added to the the end of the field name identifying it as an attribute that is not part of the feature class and will not be exported with SHP files. The Photo attribute is usually imported correctly. Almost all other attributes do not. Attributes that I created as lists or date do not import back in as a list. I've experienced this problem when exporting/importing from GISPro/GISPro (KMZ, GPX, Shape), GISPro/ArcGIS (KMZ, GPX, Shape), GPSKit/GISPro (KMZ, GPX). Is this a known issue? Some issues that should be fixed. Issue: GPS Pro crashes. When importing a new file, I swipe to delete listed files to keep phone memory clean. When the last file is deleted program closes. Issue: Project Name keeps changing. When creating new projects and renaming them, name change affects other projects. There are 3 fields that I can change the name and it changes the name of other project name fields. 1) when at the very first window (where you can swipe to change programs) you can click on the project name and it will allow you to edit the program name. 2) after selecting a project by taping on the picture of the project map, when the list [Layers, Feature Classes, Map Settings, Offline Maps, Project Units, GPS Settings] is visible, you can click on the project name and it will allow you to edit the program name. 3) When you select Layers the project name is still visible at the top, you can click on the project name and it will allow you to edit the program name. Suggested Updates: 1) Upgrade feature class field options to include video and audio/memo files? 2) Add the option to re-use a Free Hand Area for Caching a region using different settings (i.e. Selected Levels)? 3) Provide desktop based version of program for downloading offline maps and then transferring of the maps to mobile device? 4) Add an options for icon sizes? Maybe a scaling option? 5) Add the ability to create lines via GPS and create points, other lines, shapes manually at the same time (like GPS Kit)? 6) Add meta data to the points that create the GPS generated lines to support functions available in GPS Kit like "Color by Speed", "Color by Elevation". It would be nice to have GPS tracks created with either of these two options be able to export to GIS Pro with the color gradient. 7) Add a map layer with weather station actual location. Not sure how this options works with GPS Kit, you state that the weather information is provided by the national weather service I don't see where exactly is the station that generates the information is located? 8) Is it possible to take a snapshot of the weather station conditions (graphs included) and add this info to a way point? P.S. Barometric pressure needs to be added to the list. 9) You have Wave Height. Is it possible to add USGS stream gagging station information? 10) Add an option to allow you to over zoom in on a Tile without getting the gray "Map data not yet available" tile? Maybe add a icon to the corner of the scree that indicates that you are zoomed in as close as possible. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ And the list keeps growing... 11) DropBox iCloud backups?.Version: 1.9.4

Good app, but crashesI have used this app for a couple of years, and have generally been pleased with it. It has unique capabilities for a GIS package on an iPad, and has a lot of good GIS features. However, it is incredibly expensive, and it crashes fairly often. Right now it crashes every time I try to cash maps off-line. I am just about to go out into the field for a week, and a remote location without cell coverage. I'm screwed. I paid something like $300 for this app, and I can't use it..Version: 3.12

Versátil y útilAplicación fácil de usar, fácil manejo de proyectos. Me encanta la versatilidad para exportar a nubes y email. Tiene pocas opciones de iconos y falta el despliegue de etiquetas..Version: 1.8

Could be BetterThis App has its issues and could be much better. The best GIS App on the market is WolfGIS. Used it for 3 years with no issues..Version: 3.18

Needs an update - stopped workingThe app crashes as soon as it is launched. Tried removing the app an downloading it again, but as soon as I added files it crashed again. Has been a great app until now, however for the amount of money it cost I expected better customer support. I’ll happily give a five star review if the app actually works..Version: 3.31

Good app, need to fix connection and crashing issuesGood app, but keeps crashing and maps won't load. Satellite imagery does not download either.Version: 3.18

Hmm not impressedBugs bugs bugs. Won’t take photos, won’t show satellite maps, tracks super slow, won’t allow map to rotate to show direction. I’ve deleted and reinstalled but still same issues.Version: 3.31

Can not any files to work on it!After looking at the rather high price tag for a few days y decided to buy this APP. Regrettably I can not get it to do any of the things that I had in mind when I purchase (i.e. just wasted more than 100$). None of the KML files that I don't have any issues to open in other programs can be opened in this APP. The same goes for the shp files. I would send soon an official complain to hopefully recover my money to recover my money..Version: 2.0

Was my all time fav appHey this app was my all time favourite field data collection app but keeps crashing now. When are you guys going to fix the stability issue? It has been a problem for over a year. Bummer man! Where is the support? Don't let this great app digress into obscurity!.Version: 3.18

Not working anymore waste of money want my money backHad the GIS for a few years now not working anymore just comes up in America I'm in Australia doesn't even locate when I hit the button. Can't even contact the app people. Waste of money and I want my money back..Version: 3.31

I'm done with this appI give up. It's been the better part of 2 years since GIS Kit worked. I told the company all the things that were wrong....they told me to contact Apple directly for a refund. Take our money and run, huh? I don't even think the company Garafa exists anymore to be honest. I have tried to look them up and call, number disconnected. Whatever, I use Collector now..Version: 3.18

Very Disappointing given price and potentialI bought GIS Kit approx. 13 months ago and there hasn't been a single substantive update since. The only updates have been bug fixes and cosmetic tweaks and that is extremely disappointing given that I paid the hefty price tag more for the app's considerable potential then for its current set of features. One of the most perplexing things is that Garafka makes a product called GPS Kit, as opposed to GIS Kit, and it has better capabilities (e.g., track logs). I have GIS Kit on both my iphone and my ipad and haven't used it all field season despite the fact that it burns my #$@#$ that I paid that much for an app. I contacted the developers on multiple occasions to ask about potential features and they never ever had anything intelligible to say. Finally, apple products simply cannot collect professional GPS-GIS data because Apple doesn't allow the necessary bluetooth protocols, i.e., the serial port protocol needed to permit survey grade GPS units to connect to iOS devices. Wait for the Windows 8 devices..Version: 2.0.2

A little help pleaseDo not buy this app!!!! Used to be a good app but after the last update it doesn't work anymore. Support refuses to answer emails. No contact at all. Total waste of 100 bucks. I almost bought to pro version. Glad I didn't..Version: 3.17

Does not build a consistent trackI have been out hiking a conservation boundary line earlier today with a partner and when I returned back to my desk, I found the app did not build a solid track across our hike. The really odd thing was a sister app, GPS Kit HD, was able to accurately build a solid track but not this version. Bummer, one of the biggest things I need beyond importing/exporting was the ability to keep a good accurate track. I'll update the review in the future if they improve the app but right now it isn't functioning the way it should..Version: 3.14

ScamThis program is a scam, shuts down when u try and change back ground and no way to contact tech support for help or problem solving, stay away!.Version: 3.18

Don't buy this AppI used to use this app alot. The latest updates have killed the functionality. The app crashed unexpectedly all the time. I am in the field with no service frequently and I purchased to use for importing kml and kmz files from Google Earth. The program allows use of Google and Bing aerial imagery, which is fantastic, and it caches this data for when you are in the field with no service - again, fantastic for me. This used to be a very solid app and I would have given 5 stars prior to the latest update, but now it is junk. Please fix it..Version: 3.14

Was great; but no longer soSad to see a really capable app getting sorely neglected. Not what I expect for the price I paid for this app. No serious update in a very long time. Not optimised for iPhone 6 plus. Constantly crashes. Unless you see the app being updated and maintained actively, please do not buy..Version: 3.15

Can not email files from app after last update.This is/was an excellent app, but after the Last update the app will no longer allow me to email any type of file from within it. Please implement corrective actions immediately or at least advise the masses as to when we shall expect this to be resolved. Thank you.Version: 3.14


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