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Disney Store App User Positive Comments 2024
Disney Store app received 19 positive comments and reviews by users. Can you share your positive thoughts about disney store?
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Disney Store for Positive User Reviews
✓ It’s really slowI like being able to buy Disney products online. The app is functional and I can usually find what I am looking for. But it is extremely slow. I stopwatched placing an order.....it took over 3 minutes. Unfortunately, every time you add to your bag, log in, or move through the checkout screens it takes over a minute to advance to the next screen. Very frustrating..Version: 7.0.1
✓ Magical Disney Shopping ExperienceVastly improved shopping experience. It has become very easy to navigate the website. However when it came to the Mickey Mouse Memories limited plush the experience was not so magical. Getting up in the middle of the night to find the app and the website running VERY slow was frustrating to the point I will likely not shop limited edition quotes plush starting in January. They had 12 months to get it right but fell short in execution. However for my other Disney needs I will keep returning to the app or website..Version: 5.3
✓ 50th anniversary Disney tumblerI love Disney I really do but when are you guys going to add all your Starbucks cups on the app for people who can’t go to Disney every other day to get them. . As a tumbler collector I want to collect all the Starbucks cups that Disney has to offer but you guys only have one on the app . I don’t think that’s fair for people who can’t go to Disney once in awhile.. like me.. just saying...Version: 9.5.1
✓ Needs RefinementI love that there is an app that I can stay logged in all the time as opposed to being online. My only suggestion is that the searching needs to be more refined for the category such as if I’m looking in the men’s section I shouldn’t see woman’s items or kids items I should only see items for adult males. Every time I click on specific categories it’s like it doesn’t matter I’m still going to see everything mixed..Version: 10.6
✓ GrannyMy frustration is, and has been, either the site kicks you off and when you get back on you have to start at the beginning. Now that wouldn’t be the worst but when you restart all the items are in a different order do does no good to try and scroll to where you left off in your shopping prior to being kicked off. It used to be the same when you opened an object to look at it and when you went back to the list it makes you start over again. Makes you want to scream. Now the last problem listed didn’t happen today so maybe they fixed that part. Now they need to fix the initial problem discussed. Love Disney - Hate their DisneyShop site. Ugh..Version: 5.1
✓ Disney Store anytime DisneyWe recently moved to Florida but on the West side and got to go to the Tampa International Mall during December!! My daughters and my first Stop since I looked it up was the Disney Store 💜❤️💙💕💗💖💞!!! We Love Disney Stores we were there back and fourth about 5 x that day!! I Love also shopping 🛒 online at your Store it’s only one of a few sites I trust these days!! Thank you Disney Walt Disney for opening Disney before I was born the Theme Park I Florida, California etc all the Stores!! Keep it going great guys you are definitely doing a great job!! No hackers here.Version: 5.1
✓ CheckoutCheck out took over 30 minutes. It kept kicking me out and would not let me finish my order. I had to restart the process five times. At the end of the fifth time two items were no longer available. It was a very disappointing experience. And I was afraid to go back to get the Mickey bag because I was frustrated and afraid it would start the whole process over. If I’d realized those other two items are no longer available I would’ve purchased something else that was the Mickey bag with the Stripes..Version: 5.2
✓ Easy to search but Apple Pay doesn’t workAwesome, great app. Easy to navigate, search items and add to cart but I always have problems with Apple Pay. It will delete items off my cart when I try to pay with it or it will say wrong info when I know it isn’t and it will keep a hold of my money for up to three days as processing even though it doesn’t go through ! Once I tried Apple Pay twice and it was on my account two days(both tries), when I enter manually I have no issues whatsoever. Lesson learned after PLENTY OF TRIES! That’s the only reason I give it 4 stars. Apple Pay is quick and easy on any other app, never had problems. Make it even simpler ShopDisney.Version: 5.4
✓ Order would not place yesterdayMy original order would not place yesterday. Error about items no longer available, with instructions to click ok to return to cart where it would be automatically adjusted. Those adjustments were not automatically made and no matter how many times I tried to resubmit or make my own stock verifications and resubmit, the order would not process. Always same error. Today, my order went through. Problem is, the Summer promotion prices are not valid today. This has been very frustrating! Also, some search functions don’t seem to work well where all related products are not listed. Noticed this yesterday when looking for bags and for beach towels..Version: 8.1.0
✓ Love the merchandise but the App is awkwardWhen first getting on the app, it is hard to find the search feature. Push the screen downward and scroll back to the top. Then you can see it. Next, when trying to buy something, finding where to add it to the cart is very difficult. Sometimes one just has to push the screen downward and upward, then a bar appears at the bottom..Version: 5.3
✓ Disney App the only way to shop online for the Mouse from your house or anywhere♥️🎃🍂❣️This Disney App makes me 😃 it is just like being in the shops at Disneyland to me. It is so very convenient and cool 😎 it just comes to your door. They have sales and free shipping over $75 purchase and they send you emails to keep you up to date with all of the up and coming items, movies etc. This Mouseketeer ♥️’s Disneyland and now I have a piece of it in my home or wherever I am. DISNEY til I DIE ☠️🎃👻🍂.Version: 6.1.0
✓ Problem with websiteI kept getting kicked out and when I did get through it wouldn’t let me put my card in. When it finally did take my card it wouldn’t finish my order and I had to keep trying before it finally took! On hold for guest services now to make sure it really did go through! Never had this problem before but I guess it’s because the face masks came out today for preorder! 🤷🏻♀️.Version: 8.0.0
✓ Better buy them fast!I’ve been using the app for two years and it just gets better and better. Checkout is much smoother than in the past. I also like that they have a nice large selection and deals most of the time. One word of advice, if there is something you like on the app, get it fast. Ive left things in my cart to buy later only to find out it is old out. They have some heavily discounted flash sales but have to move fast!!!.Version: 5.2
✓ Disney needs to do betterI have been a Disney collector for over 20 years. If we are in quarantine you would think they would make more of the new releases know full and well people are wanting them. This would also stop people from selling at higher prices and allows people to purchase. 3 months in a row now and can’t seem to purchase any of the new releases. Disney has know about this issue since first month in quarantine and still has not worked on their website.Version: 8.0.1
✓ Disney NEVER DISAPPOINTS!We seem to ALWAYS find affordable, great-quality items from the on-line store / app! The few times I’ve called to get a price-match (having found items cheaper in the physical store), they’ve been more-than-accommodating and courteously helpful! The items are all such fun and fanciful reminders of quality family time spent at Disney Parks or watching their movies, shows, etc.! Can’t wait to see what other treasures await!.Version: 6.1.0
✓ Just keeps getting worse!1. I have two major problems with this app - it doesn’t think I know my address. I wish I could check a box that I have checked and confirmed that it’s right. I am so tired of fighting with it. (Disney in general hates my address - it often freezes up the computer at the Disney Store and don’t get me started on trying to buy DIGITAL park tickets through the DisneyParks app .) 2. It’s so slow! It takes forever to load and when it does it takes forever to move from one screen to another. My cart often freezes and I have to force close the app, and then wait all over again while it takes a full minute to log me in then another full minute to update my cart..Version: 7.0.1
✓ Disney StoreI love this store! I always find way too much to buy and have a list on Save! The quality of all my purchases has been excellent and We have saved a lot for hand-me-downs. I have worn one of my sweatshirts every cold season for over 20 years and it is as good as new. Of course I didn’t purchase it online but in a Disney Store when we had one in our mall. I just bought Halloween costumes for my great grandchildren s birthdays as it will be before Halloween and we will be having a party at our home for only the 5 people who live here plus maybe grandparents! Of course I found Christmas gifts for some of my other family! I highly recommend the Disney Store for all your holidays!!!!❤️❤️❤️.Version: 9.0.2
✓ Improvement NeededI absolutely love Disney. My complaint about this site is that it is hard to find what your looking for. Especially if it is a limited release. There are still people that collect for they love all things Disney. I feel that it is very difficult to find the limited items and they are often sold out but the time you actually locate them if you can find them at all..Version: 6.1.0
✓ Awful website and customer serviceTwo months in a row I have had difficulty (actually impossibility) of checking out from the virtual waiting room with now help from customer service! I got into shop almost immediately. Added the item to my shopping bag. Tried to check out and could not! Eventually I was kicked out and placed back into the virtual waiting room, at which point my item was now sold out! So incredibly tired of this from Disney with literally 60 days of them not fixing the problem!!!!!!!!.Version: 8.0.1
😕 Disney Store Negative Reviews
