Lloyds Bank Mobile Banking App Negative ReviewsLloyds Banking Group

Lloyds Bank Mobile Banking Negative Reviews

4.8
4.88013 star

Total 57 Negative Reviews

Lloyds Bank Mobile Banking App Complaints & User Negative Comments 2024

Lloyds Bank Mobile Banking app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lloyds Bank Mobile Banking? Can you share your negative thoughts about lloyds bank mobile banking?

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Lloyds Bank Mobile Banking for Negative User Reviews

Poor system integrationThe inability to do simple payments between my Premier Account and the Lloyds Currency Internet Banking platforms is an ongoing disgrace. Totally unresolved after many years of promised integration. It should be possible to have one platform that shows all my Lloyds accounts and that facilitates easy transfers..Version: 96.01

Good app for everything else but spending notifications don’t show in timeThis app has been good up to now with on-time spending notifications but has caused some grief for me recently. I paid for a takeaway which was £25 through Uber eats and the order went through and was confirmed but due to a notification not coming through on my screen I thought the payment wasn’t taken and it wasn’t in my pending at the time either and didn’t show till the next day. I then thought the takeaway must want cash so I paid the delivery driver £25 cash to realise I had paid £50 for a takeaway because the payment came out of my account the next day! The only time I was confirmed it had gone through was the next day when i got a notification of insufficient funds to pay it (I use this as a second account for any additional spending). Be careful when ordering online using the Lloyds app and make sure you ring the company you ordered things from to double check it’s definitely come off your card because I have lost an additional £25 because of the delay in their notification error..Version: 118.03

Dreadful appI have had this App a few years now and it is very unreliable and frustrating to use. It keeps crashing, takes ages to load sometimes and finally I have to give up and go online to get my tasks completed. They need an update badly..Version: 86.02

International phone numbersAlthough my Australian phone number is correctly entered in my personal details, the website doesn’t reflect them and cannot call me so I am forced to bank using the app. Pretty poor..Version: 67.02

Doesn’t work for International accountsYou would think, that a bank would release an app, that would allow all of its customers that hold their accounts with them to use this app. Not this one. Such a simple thing sounds easy right?, well it’s clearly wrong. International currency account holders with this bank can not use this app, because they have not made it they didn’t allow access to them. What sort of a bank would not want to make it easier for their customers to check their balances, order a new card and to be able to send a secure message to their bank… everyone else does, but this bank. Having travelled the world and having had multiple bank accounts with many different banks, I have for that Lloyds banking features are the most archaic systems in the world. The English banking system needs to get with the times and the rest of the world. This app is just one of the ones that really needs to be upgraded and step into the 21st century..Version: 125.02

New feature ‘View card details’ doesn’t work properly as only shows the first cardThe new feature ‘view card details’ that they boast about does not work properly as it only shows one older debit card that has been terminated by Lloyds in the last month - with no possibility to scroll to view the 2 current valid cards they have’s enter me!! The new Club Lloyds debit card sent to me by them in the last month, as well as the lloyds master card are not at all visible under ‘View card details’. The only function available for them is ‘View PIN’. I rang up Customer Services, reported this issue and asked them to update the view on the mobile app to show all the current cards - but- after a good 30 mins spent explaining the problem - not sure they grasped what issue I was reporting, as the guy who took my call did not know their Lloyds mobile banking app functions well at all. He knew them a lot less than me actually!! Certainly they didn’t fix the issue as it is still there the same..Version: 75.02

Credit card information has disappearedI can no longer see any information about my credit card, yet I have opted for electronic statements. I live overseas but am receiving snail mail about my credit account to an old postal address which I changed years ago (successfully for my current account). Get your act together Lloyds this is hopeless. And now I’ll need to pay international phone rates to sit on hold until I can get through to someone and sort it out. Not impressed..Version: 91.02

Too hard.Security is over the top compared to other banks. The process to set up is laborious for no reason. Messages are sent, alerted via email, and once Read will not be marked as Read for days. Despite using the app constantly I received a letter saying that I should use the app more often. It’s a clunky, unpleasant experience that I wouldn’t recommend.Version: 19.5

Security check doesn’t workI’ve used this app for years without a problem. I just changed to a new iPhone and now I can’t get past the security check. Most of the time it takes so long to call that it times out. Then I get calls from the previous attempts and it refuses to accept the number. That’s if I get a working call. Most of the time it just plays a wining sound. Completely useless!.Version: 55.04

Money transferWhen you transfer money using a phone and need to read the details on another part of the phone to add to transfer it logs out. Very frustrating.Version: 92.03

No dedicated iPad versionReally....??? Does any reputable forward thinking bank think that providing an iPhone app for iPad users is going to go down well. Uninstalled as soon as I saw it..Version: 19.5

Your AppYour App and customer service is a disaster. We called the helpline in order to try to get back on line. The service rep not at all helpful. I have been taken off line for minor mistakes over the years and has ALWAYS been a problem trying to get back on line… As of today I am not interested trying to get back on line and do not care if I ever get on line again. Go back to sending me quarterly statements in the mail much easier for me.Version: 120.04

App is well behindLloyds are a decent bank and the app lets you do most things you want to. The interface and integration with the platforms is horrible. Back gesture doesn’t work on my iPhone. The search box kind of acts like a button and pops up another screen. There are weird loading boxes everywhere. Every screen feels different and not tied together. There are way too many calls to buy products. It feels tacky. You need to look at how other banks are providing app based services. None of them are perfect, but for me Starling is a wonderful example. It feels like you’ve let this app languish over the last few years - when it first came out it was innovative. Get some real mobile people to fix this..Version: 109.01

The security call doesn’t workTo login on my new phone it called me and an automated voice asked me to enter a 4 digit code. I entered this code exactly both times it asked me. And it completely failed to register. Now I’m locked out of my bank account for a week or more while a physical code is sent to me in the post. Extremely frustrating..Version: 86.02

International tsf. CrashesInternational tsf. Crashes.Version: 56.03

Useful but ClutteredDoes the job, but, the user layout is cluttered and confusing. Other banking apps are more straightforward, and push fewer 'extras'.Version: 98.52

Poor fraud protection ...I’m a foreign national currently living in Canada and none of my calls are getting through via the app. I have a Canadian number registered on my account and Lloyds is still unable to verify it for some reason. Someone has stolen my card details and is using my account somewhere in Leicester. How am I supposed to get protection on my account if you can’t help me abroad? I’ve sent complaints to head office before and I will do it again!.Version: 69.01

OK fundamental banking appThe functions and capabilities of the app for basic banking needs is good, although not massively robust as still seeing such as trying to access messages and getting a “bad request” message in plain text (and not a local issue as had full robust WiFi signal at home on a modern smartphone). With a major bank such as Lloyds who have had an app for many years my expectation is for you to be more innovative and looking at helping me budget and manage spending against the budget within the app, particularly a joint account where multiple people have access. Even something relatively simple as allocating budget to particular categories and seeing real time spend against them. I say simple as money manager on the website did similar forensic reporting years ago, surely a natural next step to make that actually useful in day-to-day life. App needs investment to bring it up the future (or even current) customer needs..Version: 63.03

Good but could easily be great!Please can you make the process of opening a joint account easier. Especially once the joint current account is opened, it should be as easy to open a savings account for us as a couple as it is for me with a sole account. The process for a sole savings account takes 5 mins via the app but for us as a joint couple there is no option to do this within the app and we therefore need to call Lloyds and go through a questionnaire which takes around an hour. The questions asked relate to information included in our other accounts for example they ask us to provide our names(!) and previous addresses every single time :-/ come on Lloyds please do better. Also there seems to be issues with the time lag on when purchases appear in my notifications on my iPhone 13 from your app..Version: 122.01

Old version was better now many errorsSince recent update of this year, many errors such as black out screen when tried to take screenshot to record the error message. Old version of last year was better, and once updated, difficult to get back to the old version. It used to be good until a few month ago, but now. When online statement of saving account did not work, paper statement was only available for current account and not for saving accounts even in PDF format. Also, system maintenance message only appeared on the app without any notification budge, so difficult know it in advance. When my app was unusable, heard from friends that they got the same issue, so the current version of this app is not stable. Also, bug report is very difficult when the screenshot blanked out with the error message. Other banking apps sounded better, so we are thinking to switch if the issue persists. Hopefully next version would be more stable and the system maintenance notification comes in advance instead of sudden down..Version: 131.02

Re Lloyds bankLLOYDS treated my transaction as a fraudulent one when I tried to transfer some money from my personal Lloyds account to my personal Santander account it was successful I then got a text to call them I answered all the security question correctly but she say my account will locked and I’ll have to no to a bank with some IDs before the call ended she asked if there was anything else she can do then they locked my account out I couldn’t even transfer any money who helped me, I then had to go to my local Lloyds bank with my passport for ID the following day the manager who as known me for many many years had to phone the fraud call centre he did say I may have to speak to them I did say to my manager you’ve known me for so many years his answer was this was out of his control, sure enough they ask to speak to me they then lectured me again to be careful of frauds I stopped her halfway and reminded her that I was trying to put some money from my account to my account, I also said they should trust their branch manager, she then said is there anything else she can do ! May be trust their managers. The app is good.Version: 53.02

Diabolical service no one will helpBeen unable to access holiday and mobile phone Still waiting insurance online since October last year. Bank just fob you off with Covid excuses saying everyone busy. Eventually got through saying I needed to upgrade my insurance while on holiday but online access does not work. Said look into but nothing. I complained and they raised an official complaint. Then no one would speak to me they just stated “We have up to 8 weeks to reply. I said not got 8 weeks as going away before that but not interested. Impossible to ring to get it done from Thailand and risked being abroad without insurance but bank not bothered. Di eventually manage to force insurance company to ring me and do the upgrade but no help at all from Lloyds. Just keep getting odd message. We are sorry not sorted in the 8 weeks will respond by 15 th April but nothing. We are both pensioners and have been traumatised by this and now are locked in quarantine in Thailand with no access to Lloyds travel insurance and they dint care. Shame on you Lloyds I even went to try to get the nearest bank manager to assist me before I went on holiday He refused to even see me telling his staff to tell me there was nothing he could do Double shame on you and I am going to make this a big issue when and If we get out of this situation.Version: 98.04

Needs modernising!Does all the basic functions well, but could be a lot better. It’s not designed for iPhone X or iPhone Plus sizes, so it looks pretty aged on those devices. There’s no widget or way to quickly see your balance without fully launching the app and logging in. That’d be a pretty smart feature..Version: 19.5

Why remove screenshots? How does it help security?Thoughtless decision to remove screenshots. How does it improve security when you need to use touch/face ID to get into the app in the first place ? And once into my own data, I want to be able to keep records from it. What’s next ? Force an in-app purchase in order to Download our own data? Maybe we need to be reporting this one to the information commissioners officer for limiting customers ability to use their own data. See what they have to say about that one! Taking screenshots of your account allows one to make easy comparisons over time. An essential functionality to have in a finance app. I understand the need for security but screenshots on my own device, after I’ve personally logged in ? How much more security do you need ? Recite my mothers maiden name as well before you allow us to screenshot ? Please introduce an alternative mechanism as the “print” functionality making it printer-friendly and having to click on the “print” button does not seem to work on mobile device..Version: 130.02

Unwelcome featureLatest update added a very unwelcome (from my personal point of view) feature. I use my credit card to purchase expensive items, using the credit card for the added security of insurance for my purchase. So, when making these purchases I already have the money and will normally be able to make payment BEFORE the transaction has even appeared on my statement. The recent update has now made this impossible to do. You get a lovely red error message telling you that you cannot make a payment larger than your outstanding balance. The previous version of this app did not have this restriction. Until this update, I would have given the app 4* In short - Stop nannying me, I’ve had an account long enough to know what I’m doing. Either remove this feature or provide an option to permanently disable the check. Otherwise, I will be looking to take my banking elsewhere where such restrictions are not put in place..Version: 45.05

Can't paste password to log inBecause of some misguided attempt at "security" you're unable to Paste your password in order to log in to this app. That means if you use a password manager you're out of luck. Move along. Folks at Lloyds: Please don't break fundamental parts of the OS like this, it makes for a really terrible experience..Version: 13.2

Worst bank experience everTime consuming, stressful and unhelpful. Would give it zero if I could..Version: 112.03

Try another bank, not LloydsI would advise any one not to use Lloyds Bank. They ripped me off by springing a last minute indemnity insurance on me days before I moved into my first property. They ripped me off by adding payment protection to a loan after I had specifically said I didn’t need or want it. Years later ripped me off regarding the mis sold PPI stating they did not recognise there own loan number! They ripped me off selling me a premier account as I asked if I could take more than £200 out of a cash machine. With the extra benefits you get I have had trouble with the Holiday Insurance and most lately the emergency home cover. My boiler stopped working, they sent someone out, he ordered a new board and a bleed valve. Two weeks later! someone else came and fitted them. Hours later the boiler was wrecked as the pump had not been connected which caused the heat exchanger to split and Gasway could not get one from there supplier so tough luck I need a new boiler. Not surprisingly Lloyds weren’t interested in this matter either..Version: 65.04

Limited registers on mobile bankingAs a person who has no storage on my phone, I do this practice where I download apps and delete them and my downloaded apps constantly change depending on what app I need on the certain day/week. I’ve done this with my Lloyds app and now I can’t log in to any internet banking - both the app and online through a browser, don’t work. Apparently I need to deregister my mobile banking which can happen if I log in to my account which I can’t do. It’s very irritating as I can’t access my mobile banking and I think that if they have seen I have logged in “too many times” they should’ve at least warned me that it’s a possibility I won’t be able to log in in the future. A lot of my friends do the “downloading and deleting the app for a day thing” just because it’s common not to have storage in your phone especially if you’re young and you fill up your phone with photos,music,etc. I really think a warning about this should be introduced!.Version: 59.02

Sending moneySending money,the receiver usually do not receive on time when I make use of my app.Version: 112.03

Offshore Lloyd’s accountHi there, I have internet banking set up for my Lloyd’s international accounts (euro and USD) and I am trying to log into the mobile banking app however it’s saying the user name and password are incorrect. Is this app for the sterling accounts only and not not the offshore accounts. If this is the case is there ever going to be an app that caters to the offshore account holders?.Version: 38.5

Poor service and can’t use your own moneyLloyd’s fraud team cancelled my card without telling me and I’m on lockdown. When I phoned they said they had tried numerous times to contact me. That was a lie as I told them I haven’t left the house since Feb and no calls no emails. Lloyds admitted it was one text message and the text message said there might be fraudulent activity on my account if I want to discuss ring. I checked my account all fine. I explained I need my card for online shopping and my hubby’s birthday. They said I would have to ask a friend to get my shopping. I explained that I had a disability that when stressed can cause terrible pain and I would have to change my card details everywhere and how are we to get food. Apparently I have to order a new card and wait for it to come. Two hours on the phone being transferred to people who were not there and then the phone hung up. I was not allowed to talk to someone of authority and not given any help and apparently Lloyd’s has stopped calling back customers??? This was a mistake by Lloyd’s and then no help from Lloyd’s to sort an issue they caused and I wasn’t allowed to talk to the fraud team that did this. Awful bank..Version: 61.06

Poor performanceVery poor app, always error while operating.Version: 128.03

App keeps asking me to do a reviewThe app has forced me to give this review as there is no option to tell the app I’m not doing a review, the only option is to do a review or select later, which is actual again immediately. it just keeps asking so here is a one star review. The app keeps showing payees twice and you open the app again and they have gone!, second tile down are just adverts this is my bank account stop showing adverts, put it at the end or let me order the tiles! I’m seriously looking at metro bank so I don’t get all these adds for credit cards and very poor low interest accounts with no flexibility or account that make you cancel them after 12 months only to open them again immediately so you get the good interest rate back what a waste of time. Oh and the other week faster payments were taking hours. Why don’t you stop all the cash back offers that I have to review every week and activate, what a waste of time, and start paying some decent account interest. Or rewrite the club Lloyds web site which is appalling and does not really work. Stop all this loyalty bonus nonsense that your market department likes to think up, and pay some decent account interest.Version: 43.02

Have a bug and need assistance, no way to report it?Really like almost everything about the app except I have two notifications showing from the ‘message us’ section that have been showing for over two months and I cannot get them to clear. I’ve redownloaded the app and tried opening and shutting the message us function but they won’t clear. It’s a small red circle showing a number two in the corner of the message us button and on the corner of the app on my home screen when I close the app. I’ve used the ‘message us’ function to ask them to help resolve this and they’ve not replied and there’s no way to contact app support - clicking the link on this page takes me to the Lloyds website with an explanation of how to download the app and the only number is for banking. I just need someone from the app support team at Lloyd’s to take a look and it’s probably as simple as clearing the message cache for my account but it’s really frustrating thinking I have a notification then realising it’s this error over and over again..Version: 54.02

Error CodesI regularly receive error codes while trying to log into my account.Version: 98.04

Could be betterI work in IT and write software for a living. Overall, this app isn’t bad, it’s never “forgotten” my password (my pet hate), aka the developer couldn’t be bothered writing a migration or has fixed an undisclosed security issue. Payment and balance notifications on iOS are infuriating though - they “tempt“ you with the first X characters in the Lock Screen, cutting off important information, and then, as soon as you tap them, they evaporate and the often-important partial message is lost forever. Developers, why not store a copy of the notifications your app generates, in a parallel table using core data or whatever you use under the surface. Then, provide an option in the App to “view past notifications” or whatever. Even better, make the notification, when tapped on, open the app and take you straight into this database-backed new notification *within* the app, rather than just stupidly opening the app and dumping you at the Home Screen..Version: 103.03

Getting worse…The Lloyds banking app is obviously designed by a team who don’t have to use it as customers, otherwise some of the really annoying niggles would, hopefully, be ironed out. Why is it so difficult to log off? The Log-off button moves around with iterations of the app like a cockroach scuttling out of the light. Put it in a top corner on all screens. When paying bills online on an iPad it’s almost impossible to hit the continue button at the bottom of the screen as this is hidden by the rest of the interface controls. Just move it up a few points so it’s clear and separate. I’ve just nearly paid a bill twice. I don’t want to see ‘ads’ however cloaked when I log on I just want to to to my account, not but a financial product. I’ll let you know if I do. This could be so much better. It’s brilliant that we can all access our money safely (I hope) online, pay bills, scan cheques etc but just a simple it of interface design and UX would really improve things, it’s not difficult it’s just moving a few pixels about. Come on Lloyds or I’ll sell my few shares in you! At 50p a go probably tells you enough about the business..Version: 80.01

Terrible serviceWhile the app is ok as far as banking apps in the UK go, it is impossible to get any help when you need it. They offer a mess engine service via the app, which is advertised as the only way to contact the bank if not by phone, however unless your query is very basic and can be answered by the bot, don’t expect to have it solved. No response from multiple requests..Version: 60.02

Right idea, wrong executionThe app in principle is great, it has all the necessary functions and the user experience is right. But it has some very basic pitfalls. For a start it doesn’t scale to the appropriate screen size for different iPhones making it large and pixelated and looking like an app from 10 years ago. It also has a few bugs where it won’t auto scroll to the field I’m typing in when the keyboard pops up. So I must guess what I’m typing. Finally, the journey to make a payment and then head back to your dashboard is quite tricky to get to, there’s no back to balance option to make it fast and easy..Version: 19.2

ClutteredThe app interface is really poor and far more cluttered and awkward to use than the Web interface. I think the developers just wanted to be different with no real appreciation of the user interface. There are messages and ads everywhere and it does not give you a clear easy to read summary anywhere. The web interface is very good (the app used to be like this!) - i will not use the app any more..Version: 58.03

Log inI am not very happy about my Lloyd’s app. I can only log in very randomly and most of time it comes up with “there are some technical errors try later” I am not sure why it has suddenly started to do this as I have the app since it was introduced and I have banked with Lloyd for over 50 years. Please can someone tell me what to do!.Version: 118.03

What happenedI have been using the app just fine unti the latest update, now the app opens.. Pauses... Crashes..Version: 45.05

App is good but it’s time that the flaws were fixedI’ve been using this app since it’s first came out and it’s good, but the same frustrations still plague me and need to be fixed by Lloyds. 1 - The list of people that you make payments to should be editable for name, or nickname from when originally set. For instance people get married but you are stuck with their old names, plus as your list grows you might forget names of people you don’t know well or use often. So it would be more useful to be able to nickname people like “Gardener” or “Plumber” etc. 2 - The list of payments is locked to the account you set them up on, so if all my payments are set on my current account then I cannot make a payment to someone from my savings account. Rather, I have to transfer the money from savings to current account first and then make the payment from my current account. This is unnecessary waste of process. Just have a master list that is accessible by all of your accounts. To make it more user friendly..Version: 98.52

No Reference option between your AccountsAs you would expect from a UK Bank There online banking app is missing many features you come to expect overseas. The main missing feature is not being able to put your own references on transactions when transferring between your own Accounts. When sending money to other peoples accounts it only has the option for a reference onto the receivers Acct. Were-as overseas banks Offer the option of a reference on the receivers account as well as a separate reference on your out going Acct. Very annoying..Version: 116.03

Worst customer service, being customer for 5 yearsI’ve been a Lloyds customer for 5 years and I wanted to open a savings account. I tried to use the mobile app but it said I need to go in person to a branch to check my details (remember, after being their customer for 5 years) So, I went on Saturday, since I work from Monday to Friday. I went to the nearest one, on 60 The Broadway London Stratford E15 1NG, but they said I can only do open the savings account from Monday to Friday. So, I tried in a different place, in Stratford Westfield, where they said I can only do so on 60 The Broadway London Stratford E15 1NG (remember, the previous place where they said I can’t open an account at them), and they make an appointment on that branch on the next Saturday. I went next Saturday, the appointment was for 12 to 13. I’ve been half an hour late since the traffic was heavy. The put me to wait 20 minutes and then they said they can’t help me, I need to come next week. I’m going now to open an account to a different bank.Version: 107.03

Registration process does not workWith the app on an iPad and on an iPhone 12, the regustration process requires receiving an automated call saying or typing in the numbers displayed on the app. The phone call, received on an iPhone 12, did not come in through the standard phone app and did not accept keyboard input, the voice recognition did not recognize speech (not something I normally have a problem with). It’s a cumbersome process in the first place and useless if it can’t accept input..Version: 123.03

Leaves un-deletable notification numberI’ve deleted the app, tried everything I could find on the internet and I can’t get the notification to go away. Googling this appears to be something maintained by the app rather than iphone. Very unfortunate..Version: 112.03

App won’t even open...Idk if it’s the latest version of iOS but the app can’t even open. It loads and then immediately shuts. I would give it zero stars if possible. How do the developers not know their app can’t even open and it’s been WEEKS?! Ridiculous..Version: 43.02

Security questionsI tried to register this app today, I entered my account name, and my password, told it was wrong. Went and changed password although I know the first one was correct. Now I am sure that both are correct, tried again and again five times. Was told eventually that I was registered. Next to phone a number and quote yet another number, eventually after a considerable wait I spoke to a very polite lady who asked me several questions to ensure that I was who I am. All very correct until the last question, I was asked what standing order I had on a certain date. Now I am eighty years old and my memory is not what it was and as this app has blocked my old app I have no idea what that could be. Guess what, I now have to go several miles to the bank to be able to register. What’s the point of having an on line banking app if I have to go to the bank. I know that these security questions are important and they must be asked, but surely a human on the other end of a phone could use a bit of savvy and know that I have answered every one of the numerous questions bar the last one, knowing that it must be me who has applied for registration. But NO every single question must be correct..Version: 48.05

Daily limit at £25k to lowDaily limit at £25k to low.Version: 128.03

Please put it back :(The updated interface with my transactions all broken up into separate days and all the different icons is horrible. I'm sure it's not the developers' intention to make the app harder to use, but please consider that not everyone's brain works in the same way and these updates have actually made it cluttered and much harder to see what's going on in our accounts for some of us. Please, please give us the option to go back to the simpler, clearer, easy to read single list of transactions. Money in, money out, payee, date. That's all I need to know. Not complicated little pictures for each type of transaction and grouped into each day. I don't want to have to make sense of a more complicated interface all broken up into chunks before I can check that I agree with my transctions. I'm sure some people will prefer the new version but for me it's become difficult and frustrating to see what's going on in an app I've been (mostly) happy with for years. I've searched in vain for the option to toggle back to the simple transaction list before the latest updates but it doesn't appear to be posible. I realise this may all seem trivial but it's actually making me want to abandon the app and move my money (I realise that's dramatic but I'm so frustrated by this!). I can't be the only one struggling with this update, surely?.Version: 109.01

Worst bank everLloyds bank and its services have always been well below par and this app matches it.Version: 64.03

Problem Authenticating MobileTook numerous attempts to log in on my mobile?.Version: 63.03

Unable to paste passwordsTerrible if you have a complex password managed though a password manager..Version: 16.2

Messy and overcrowdedIt’s confusing clustered and messy- cramming way to much in to one screen! I just want to see my accounts, how much I owe and and my bills! Make a menu for other services or to look at other things!!!.Version: 19.5

Embarrassing but expected for LloydsApp is slow to load, and the interface is not at all intuitive compared with the likes of a digital bank, such as Revolut.Version: 69.01


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