- 93.6LEGITIMACY SCORE
- 95.6SAFETY SCORE
- 4+CONTENT RATING
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Lloyds Bank Mobile Banking App User Positive Comments 2024
Lloyds Bank Mobile Banking app received 104 positive comments and reviews by users. Can you share your positive thoughts about lloyds bank mobile banking?
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Lloyds Bank Mobile Banking for Positive User Reviews
✓ Mediocre but has potentialLove that the app now has Touch ID but it fails to use 3D Touch for quick balance, shortcuts, etc. Really disliked that it looks blown up on my screen — which means it isn't optimised for the latest iOS software. The app looks old and disorganised in its design. At least it runs faster than the HSBC app..Version: 16.1
✓ FraudI was recently scammed by a message on WhatsApp, the message was sent by what genuinely seemed like my son , who was in Italy at the time and we were regularly corresponding via WhatsApp. The message started ‘ mum so sorry I’ve broken my phone… can you send me some money’ I really thought this was a genuine message and thought nothing of wanting to send £750 For him to sort various bills ! After finally getting through to Lloyds , as the payment was blocked, I spoke to a really lovely and kind lady who explained it was a scam and how common it was, I felt so foolish and stupid but she was so reassuring, I just wanted to say thank you for having the block in place, your company saved us from a very costly scam, and just before Christmas..Version: 106.02
✓ MatariHad problems with some thieving animals stealing small amounts from my account. Lloyd’s sorted the problem in one phone call and promptly refunded what had grown to a considerable amount. Moral is to check your monthly statement closely. Was 4 months before I spotted withdrawals. Pleased I’m still getting paper statements as easier to check as they arrive. Well done Lloyd’s! 🙏🙏😇.Version: 58.03
✓ Online bankinEasy to use and excellent execution for paying online..Version: 72.03
✓ Great app!This app is perfect for managing my banking on-the-go. It's quick, convenient and intuitive. Probably one of the best apps on my phone!.Version: 14.4
✓ Seamless, slick accountingI rarely review apps but I appreciate this one so much that I had to! I’m a freelancer, so my income payments are irregular and unpredictable. Because of this, I need to do my accounting and transfers (to various tax, joint household and savings accounts) at short notice and often on the move, so I can be sure I’m allocating appropriate funds where they’re needed - before they get spent! I’m a long-time internet banking customer, and using the app is so much easier and quicker. It’s so simple to switch view and transfer between different Lloyd’s bank accounts, and all recipients are stored clearly. I can also switch easily between this and my accounting app without sign-out, and get everything done in a trice. Thanks - keep up the good work!.Version: 36.7
✓ Review of Lloyd’s Banking AppSometimes seems to ask for memorable info sometimes not which is a bit irritating.Version: 47.03
✓ SecurityI felt well protected financially using this site.Version: 109.01
✓ Lloyds bank appPretty intuitive however living overseas has meant you were unable to download except from Apple U.K. Has taken several years but now available.Version: 15.2
✓ Utter conceited rubbishIt's a bad sign when the purveyors of this mobile phone app start to congratulate themselves. They haven't evaluated properly the functionality of this app, and the people that designed it arguably never use it. Or so it would appear. They have never done a survey on this app or try to find out why it doesn't work. The option for making payments to other people is utterly hopeless and not fit for purpose. When I have to make a payment to my other bank accounts, I face the sea of sort codes and account numbers. What lovable nonsense. Do you really expect me to know exactly which 8-digit number applies to which account? Relevant bank details should also be present there. Ask me why and I will be glad to tell you. The apps from Santander and NatWest are far far superior. I use them and they are painless. The fact that you don't contact me regarding my review is conclusive proof that you're not bothered about really understanding how your app works for customers. Do you guys ever look at other banking apps? Or do you keep admiring your own? I'm totally fed up with your app. Stop congratulating yourselves and pretending this is the best thing since sliced bread. It isn't. Trust me..Version: 81.02
✓ Great functionality, too many sales adsSimple nice looking functional banking app. I am self employed and income is not as regular as it is for some so meed to keep a close eye on income and expenditure. I’m finding it helpful to be able to quickly check balance and transfer funds when I’m out and about. My only gripe is how pushy Lloyd’s have become with their ads and sales. Its not just the app it’s their online desktop banking platform too. In the app however they seem to have ramped it all up. For each account in the app I have to scroll past a separate ad for a loan or credit card or “check if you are eligible” link they are everywhere! It’s annoying, especially when I am an established customer of Lloyd’s and over the years they have made money from me every year. I just wish they would let me bank with them in peace and acknowledge that I am never going to respond to one of their ads..Version: 38.5
✓ Safe bankingI have a really lot of trust in Lloyd’s bank they let me know when my account is getting low and I have payments due to come out of the account I always find that if for any reason I have to visit the high street bank they always greet you with a smile and ask “how can we help you today” the advisors are really friendly and give you the best advice possible the bank is always clean and tidy make you feel welcome . internet banking is quick and easy to use you are always advised to contact lloyds if you think there is any fraudulent activity on any of your accounts when phoning Lloyd’s customer services they are very helpfull no matter how large or small the information you need I would recommend Lloyd’s to anyone thinking of joining Lloyd’s.Version: 40.02
✓ Ms ConoverLloyds has been my bank for 40 years. They have been stable and there for me every time I needed help.. Thats a great bank !.Version: 49.05
✓ Best bank appThey make it so easy to manage and pay and research. Great app..Version: 16.2
✓ The services are powerfulI I respect the services I received at all times.Version: 107.03
✓ PratimaTime saving and so convenient, I loved it cause it saved my whole day. Thanks to LLOYDS BANK..Version: 41.04
✓ Excellent banking App.The App is well designed and very intuitive to use. It offers most functions I need for daily banking..Version: 46.03
✓ Great app! Best of both a finTech and a high street bank.I really like this app, having switched my accounts from Starling and Barclays. I like the merger of some of the finTech features with some of the traditional banking options which enable things like cash back etc. The only issue I have is that the app can sometimes be a little clunky which means I have to close and re-open. Never had this issue with starling/ Barclays. The loading screen for example takes a couple of seconds rather than being instantaneous which is something that starling had sorted naturally. It’s also a lot less integrated for example, pin viewing etc and adding features like additional cards for people to spend money on your account from your relevant pots but I guess there are some parts you have to sacrifice when you’re moving around. For me the benefits have outweighed the small issues and so have given it 4*’s..Version: 62.02
✓ Disappointing service from this bank.After 40 years of having an account with Lloyds, I can’t believe how shoddy their service now is. In the last couple of years, they have ‘ Lost ‘ cheques on several occasions, that I posted in their own post box. One cheque disappeared for months. I only noticed it hadn’t reached my account when I did my year end accounts. It turned up , stuffed behind the door, in the post box. It was explained to me that this was because “Nobody checks the postbox anymore!” I was advised that I should only pay directly into the card cash machine. The fact that I’d posted cheques through the door for over 40 years cut no ice. Ok, I thought I’d do that. I go up at night to pay in, to avoid traffic and parking charges. Trouble was this held no guarantees. A payment still went walk about. This was found stuck in the machine. Then one machine stopped talking deposits. That’s been out of order for months. The final straw was the other night when the other machine stopped working. I had to make another visit the following day, just to pay a cheque in! This once great bank is in its death throes. I have shares in it, that I will be selling. I’ll move my account away too. If it’s that hard just to pay money in, how can it ever be successful again..Version: 51.05
✓ Bank chargesThis app is very useful whiles I work away it’s very easy to control my finances, But I must say the way Lloyds banking charge , on a daily bases on a over draft , while people like myself ,on a tight budget trying to make good in life , Your Charging system is unfair , I understand the government are looking into this action which Lloyds have in place , and other banks , the rate is higher than a pay day loan company , I pay average £4.92p which you charge over 7 day period , there’s5 working days , you take that over the year , comes to £1,792 which is a large amount , this could come off my over draft , you are only making life difficult for millions people like myself , who are using a service should be to help not , to make there life harder to maintain , I can see just like the PPI claims coming in place soon to try and recovery unfair charging by Lloyds banks and others banks yours Chris Farren.Version: 43.02
✓ Finally optimized for iPhone 6!Incredibly hard to use and navigate. Poor user experience. Finally supports iPhone 6 that was released 5 years ago. Sticking with Monzo that’s a joy to use and well designed..Version: 36.7
✓ Love this appI use this app every since day both here and abroad and it's easy quick and reliable - some features aren't available on the app which is a pain iban no especially should be able to be found on here but it's not the end of the world.Version: 14.4
✓ Great App.... but(Updated)A good functional app that does the basics of banking, however times are moving on and as we become more reliant on banking apps it’s clear that legacy banks are struggling to keep up. Over the last year I’ve become more demanding expectations wise and this app is no longer making the grade for me. It needs a complete design overhaul as it’s now looking very very dated and we still have no support for native screen sizes 3 years after the 6+ was released. This is simply ridiculous. Apps from Monzo and Starling are simply way ahead of Lloyd’s and other banks both in design, user experience and the information they provide within the app. I’d like to see Money Manager integrated within a newly designed app thats clean, simple and looks like it was designed for the open banking era that we have entered. Doing the basics of a banking app no longer is enough. Update...We finally have an updated version that supports all screen resolutions, 3 years to late but it’s very welcome. The app looks cleaner and is far more usable. Now that it’s been rebuilt, let’s refine the UI/UX and bring in additional features and move the app into the open banking era. Money manager needs to be integrated into the app, ability to control your cards needs to be in there, Apple Watch support and so on. Good start with the update but not stop and speed up the development..Version: 36.7
✓ Been with LB for 6 yearsI moved to the UK from NZ and now I’m in Canada (who are so behind on banking)! Lloyds has a great reputation, this app follows suit. Intuitive, interface laid out well, secure and I think you’re able to do most things via the app..Version: 43.02
✓ AmountI think it would be better if you show balance without blocked amount, there is no point to see them as my current balance since I cannot use them.Version: 16.1
✓ Simple, does cheques, easy paymentsThe Lloyds does everything I want it to. Paying bills is easy, I can pay in cheques without having to go to the bank )not that I get many, but it’s used when needed. It has a simple interface which I hope they don’t mess with. Some of us don’t need updates all the time, we just want to do the normal things the way we usually do it. Other positives are this app links with other companies, so when I want to pay my AMEX bill I just got to the AMEX app, ask them to pay the bill, and they easily take it from this app. It’s better than other banking apps I have. Approved, just please don’t change it just for the sake of changing it. Nobody likes that!.Version: 131.02
✓ Lloyds TSB AppVery easy to use, great app!.Version: 14.4
✓ Overseas Lloyd’s Bank CustomerI have been a loyal customer of Lloyd’s for decades, and I now live overseas. There are two main gripes I have. 1. When I log in from anything but my phone, the safety verification asks for my phone number and it’s not recognised, and as a result shuts me out of my account. 2. On bank statements I wish the credits were put in the same place - it would save a great deal of time for me to find them. Top or bottom, doesn’t matter..Version: 109.01
✓ Easy online bankingI’ve just transferred some money to a new recipient, it was easy, straightforward and only took a couple of minutes. Thank you for making life easier. Also so much better now you can use your finger print rather than waiting for a code..Version: 90.03
✓ Lloyds Bank App IssueThe app continues to improve with each update much like many other banking apps. Most of the facilities you need are now on the app and user friendly. If you need to do more in depth banking then you still have the option to log in to the main banking website. One criticism is about the information and advice tabs that repeatedly appear in between the accounts. They offer advice to new users or those not familiar with app banking but users are not able to turn the notifications off. Despite reading the information, this makes the tab temporarily disappear, the same tabs repeatedly appear and fill up the viewable screen pushing saving accounts etc off screen. My suggestion would be an option to either disable or to always put the info at the bottom of the page after all accounts..Version: 61.06
✓ Easy control of finances with Lloyd’s internet banking.Great systemSystem..Version: 50.03
✓ Good job Lloyd’sI totally agree with someone else that wrote a review regarding the negative comments about Lloyd’s. I have not found anything to support this at all. I’ve been a Lloyds customer for years and had other accounts with other banks, but have recently made Lloyd’s my primary bank. They are very efficient when it comes to any problems, it’s always been sorted out professionally and swiftly. Their customer services on the phone have been excellent I’ve never had any issues. I like the way I’ve been treated throughout, weather it’s been internet banking mobile, or face to face. One minor issue could be the fact the ques are always a mile long in my bank, whenever I want to see anyone without an appointment! What does that say though? They are popular! Thanks Lloyd’s.Version: 83.01
✓ AppGreat App.Version: 51.05
✓ This is a really good banking appEasy touch sign in and a well organized site that is pretty intuitive makes this my favorite banking app..Version: 20.0
✓ Easy to use appGreat app, allows me to control everything I've wanted to account wise since joining Lloyds.Version: 19.5
✓ TransferReally quick and easy! Thank you.Version: 55.04
✓ EasySo helpful and immediate: notifications and face recognition make managing my accounts easy, and so far, after 12 month’s use, the app has been glitch free..Version: 105.02
✓ Useful enoughOnce you have the hang of it, it proves quite straightforward. Mind you ,choosing a unique nickname took many efforts!!.Version: 58.03
✓ Truly excellent.I live in the USA but often need to transfer funds to my children or other individuals and companies in the uk. This app works flawlessly for that and many other needs. Much appreciated. BJ..Version: 41.04
✓ It’s a love / hate relationship!I used to love this app. It was very easy to use and follow. However, since the last update I’ve had nothing but problems. I hate that I can no longer search and get a list for particular transactions, by putting in a name or amount. I now have to scroll through looking for what I need and make a list myself. The layout is confusing and it’s very difficult and frustrating to navigate. One of the main problems I’m having is that the app keeps ‘hanging / crashing’ part way through my sessions. For example, I log in then check my current account transactions, I then check pending (if there are any), followed by looking at my upcoming payments. If I then try to look at something else, let’s say ‘offers’, (but it could be any of the options) I get the please wait message and that’s it! It completely freezes and won’t let me do anything. It seems to always happen on my fourth action, very strange. I have to do a force quit, without being able to log out and wait at least 15 minutes before I can log back in, if I try to get back in before that it just opens at the page I was on and it’s still frozen, grrrrrrr. I would really appreciate it if these issues could be addressed, many thanks..Version: 54.02
✓ User SecureLloyds gives me secure access quickly and in a well planned easy to use interface. Additional phone assistance is reasonable in time with patient professional representatives in every department. This especially satisfying when abroad in a foreign country. Total satisfaction, Thanks, Chris R. S., as customer / client..Version: 56.04
✓ Brilliant app - can’t understand the bad reviews!I never voluntarily write reviews, but was so surprised at the negative comments I felt I had to! I love the Lloyds app, it’s easy to use, log in, and functional. It allows you to do everything you’d like to very quickly, such as making transfers or depositing cheques. Intuitive and nice interface. Every update brings another useful change. I barely use online banking on desktop because it’s so accessible through the app, and it’s allowed me to easily manage my finances. In addition (because so many other reviewers address this, even though I don’t think it’s very relevant!) the Lloyds team is simply fantastic. Real, helpful people - and you can actually SPEAK to someone quickly, rather than jumping through hoops of automated “FAQ” on the phone. When I was the victim of fraudulent activity, they were so quick to sort it and reassure me, which is so important when worried I’d be losing money. Overall, truly super service and app..Version: 63.03
✓ My reviewBest bank 😻.Version: 86.02
✓ Really irritatedSince writing the comments below I have managed to get a successful download of the tablet version from my past purchase list. It took several goes to get and it works after a fashion, but it appears it is prone to crash. I really liked the tablet version of this app which worked well with split screen, adapting to fit next to the other app. Having changed my iPad, I’ve now gone through the rigmarole of set up to find the only version now available is the mobile version, which is great for my phone but useless for working in split screen on the iPad as it stays underneath the other app and doesn’t adapt. Odd really that I’ve been forced to use this version by Lloyds, when I can still use the tablet version of the Halifax app; a sister company. I thought this might be because I’ve changed to an iPad-pro as I’ve checked on the App Store with my old iPad and this mobile app is the only available option. Very poor!!.Version: 43.02
✓ Too many passwordsLloyds Bank has so many different passwords. They are all called by different names such as password, pass phrase, pass code, memorial information, internet password, etc. It is so confusing and can cause customers like myself to enter the wrong one. Can this plethora of passwords be simplified ….. pleeeeeease?.Version: 95.01
✓ LloydsEasy to use, does everything I need and want to.Version: 12.0
✓ Good workBest banking agency you guys are the best.Version: 43.02
✓ Too much advertisingYou’ve inserted advertisements for personal loans that I have to scroll past before I can view my accounts. Seems a bit morally corrupt..Version: 37.6
✓ MalikExcellent.Version: 51.02
✓ Great stuffVery impressed the Lloyds app. Straightforward and feature rich. An actual bank with the benefits of online banks..Version: 75.02
✓ Alway there when I need you. Thank You.Okay.Version: 125.54
✓ Good App, easy to useThe app is easy to use and contains all the services I require..Version: 16.2
✓ What a brilliant Service.I have been with Lloyds for years. What a great service. There are features within the Lloyds brand that are appealing. As I want to invest for the future. I am looking at what’s available. There are some improvements I was not aware of to this service, ie the length of time you are on a page. That would benefit myself and others. If you could have more time to fill a form or view your account information. It’s a great security feature. But when you go back into the feature, you can not regain the page you was on. That was inconvenient at the time as I was looking at the different features for the interest you pay on a savings account and investigating either in an ISA, Bonds and interest rates..Version: 130.02
✓ Been good until phone upgradeWell I really enjoyed this app on my old phone, especially the feature of depositing cheques. Very useful when you live rurally. Since I upgraded my phone I can’t get the app to work on my phone. Lloydsbank tech support said it was a corrupted backup copy that led to it not working so I uninstalled everything, deleted purchase history, you name it it was done. I even called Apple support as it was suggested to me that was the likely cause of the problem. Most likely the app was the conclusion. I tried finding someone to email/chat too but can’t find any contact for app developer so hoping that this will get me to the right person. I run iOS 12.0 on an iPhone 10Xs an have no problems with any other apps. Please help!.Version: 40.02
✓ Lloyds Bank ServiceApp. Is great but not so personal service in the U.K. I wanted to add my daughter to my account and make it a joint account. I was unable to do this despite phone calls and 2 branch visits to the bank!!!.Version: 91.02
✓ Bravo Lloyds 👏Excellent app overall. Solid security features. Simple to navigate. Smooth. Very satisfied..Version: 98.50
✓ Some excellent features, but…..I like the responsiveness of the app, and some new features like being able to scan a cheque, and see your forthcoming payments, BUT the app can be very difficult to get into, requiring deleting app from phone desktop and reinstalling on 3/4 of occasions, and often getting red messages on trying to carry out a second task after completing a first one, that technical issues are being encountered. Occasionally is OK, but almost every time I use the app, it’s not. Especially if in a hurry to complete a payment, or actually get on with life. I also don’t like that you cannot send a message to Lloyds themselves through the in app messaging facility. Not everyone wants or needs to spend hours waiting on a phone line, and a message could be sent if working in the middle of the night. Especially as there is no longer the facility to contact your own branch by phone. I don’t seem to have similar problems with other bank/credit card apps.Version: 104.03
✓ Simple mobile bankingEasy to use. Secure. Fast. Good job Lloyds!!.Version: 19.5
✓ Good quick appEasy to use app..Version: 69.01
✓ Landscape not a optionI can do most things I need to do on the app. My only complaint is I cannot use it in landscape view. I do understand this app is for the phone but, I need to use it on my ipad as I have a iphone 5 and the screen is too small to be used..Version: 14.4
✓ Good bankGreat.Version: 114.02
✓ Excellent serviceLloyds is like a good friend of mine with efficient and effective services worldwide. I am a loyal customer for over 50 years..Version: 127.01
✓ Lloyds bank is topnotchLloyds Bank has consistently provided excellent customer service and a top-notch mobile banking experience. Their app is user-friendly and packed with features that make managing my finances simple and efficient. I'm able to quickly check my balance, pay bills, transfer funds, and even deposit checks - all from the palm of my hand. The app's clean design and intuitive navigation make it a pleasure to use. And when I do need to speak with a representative, the bank's staff is always courteous and helpful. Lloyds has truly raised the bar for what a modern banking experience should be. I highly recommend their services to anyone looking for a reliable financial institution with industry-leading digital tools.Version: 135.01
✓ Review MKMakes life easier and me happier.Version: 43.02
✓ Good for viewing, no advanced functionHad to report a fraud, app said Lloyd’s is open 24/7 for that but it is a lie. Got voice recording and next day was told I had to go to a branch to report fraud. They couldn’t even do it over the phone! You would think fraud prevention and protection would be a priority?.Version: 54.02
✓ Banking on the go!Easy to use app that has made a difference to the way I manage my finances. Over the years the app has really improved. Today I ordered a new card and pin from the app to replace a damaged card and it was a simple process. This saved me lots of time and bother rather than using a call centre. The app supports Touch ID which is great and displays information neatly and clearly for you to get a heads up in things. I have been able to track purchases made and click on further details for retailers to know what was spent and where. All of my Lloyd’s accounts show up including credit card. Full statements are downloadable which is a great feature. Great app. I wonder if one day they will incorporate a graph money manager system into the application - that would be nice..Version: 49.05
✓ Lloyds Bank banking appI think it is fair to say that the Lloyds banking app has evolved over time and has indeed improved. I have given it a generous 4 star rating because Lloyds do, slowly, pick up on critique regarding the app. However, it is frustrating to discover when you are away on holiday or business that there are several functions you still cannot perform using the app. In fact, your frequently referred to the desktop version to carry out fairly mundane functions. I can’t be specific right now but I’m sure Lloyds know what I am referring to. I was requested to do a review via the app today so perhaps not best equipped to do this right now. Lloyds for the app to be fully functional would, I’m sure, create a wider appeal..Version: 83.01
✓ P FrancisA pleasure banking with Lloyds - great security and easy banking thank you.Version: 119.03
✓ ReliableTransactions are so fast .thanks.Version: 69.01
✓ No print facility?See above.Version: 55.04
✓ I find the app very good and extremely useful for quick access on my phone.I have spent a long time loathing the Lloyds app - the old one. I thought I’d have one more try and found a VASTLY improved, sparkly new one!! Imagine my surprise? Firstly, it didn’t tell me my personal details were wrong every time I attempted to get in! Secondly, it seems fairly easy to navigate through and is quite clear in its appearance with larger, easier to use keypad - the only failure being it is not a UK key board but not the end of the world. I have to say the ease of navigating through my accounts and accounting functions has been a pleasurable experience and I am therefore VERY happy to now be able to say I will continue to use the mobile app and recommend it to my friends. Thank you for the improvement👍.Version: 51.02
✓ AppPresently in Malta and transfer worked so quickly and efficiently Thanks.Version: 98.52
✓ ImprovementLook at Australia’s Commonwealth bank app it’s fantastic..Version: 40.02
✓ Great App....with one exceptionAs a long time user of Lloyd’s internet website I started using their app as soon as it appeared & it has progressed to become even easier to use. I now use the app for 99% of my banking needs. One point I would make. I cancelled paper statements years ago. However, it appears their app & website developers don’t talk to one another, since I have had numerous occasions when Lloyd’s have contacted me saying I haven’t looked at a statement for ‘months’ & if I didn’t look soon they’d start sending paperwork again. This is ludicrous since I access the app several times a week! After many discussions, it is the case that by using my fingerprint to access the app instead of my internet login I have bypassed the method that tells Lloyd’s I’ve logged on!! I believe a fix is somewhere down the pipeline. So, until that’s done, I can only give four stars I’m sorry to say..Version: 20.0
✓ Change of AddressEvery function of app is great except change of address. I have tried to change min 5 times over past 12 months. Old address: 8278 Misty Moon Drive Colorado Springs 80924, CO New Address: 2848 Boxwood Pl Colorado Springs 80920, CO THIS NEEDS TO BE CHANGED AS NEW DEBIT CARD HAS NOT ARRIVED. And Old Address is not Forwarding any mail. Regard’s Colin Chappell.Version: 119.03
✓ GreatReally great design, simple yet effective layout. Intuitive. Finger print sign in. Love it. Never thought I would say this about a banking app!.Version: 14.4
✓ Does what it’s supposed to.Very good at what it does. So much better than using the website. Well done Lloyd’s..Version: 56.03
✓ Capgemini Invent Quarterly Debate SeriesThe top 6 banks in UK are form an oligopoly. New entries to the market are complicated, but new technologies (promoted by the bank), such as branchless bank have become common place on the market during the period from 2011 to 2019. It’s been reported that banks find it hard to monetize from millennials a new generation that is the first from the roaring twenties to have less money than their parents. In this turbulent times Barclays appears to be one of the leading innovators with 91springboard, eagle labs, tide and more initiatives in data science and so on. However, lloyds mobile banking app provides the best customer satisfaction (which I understand is a consensus among Lloyd’s customers I’ve met). When standard life investments into property and education are difficult, I as a millennial choose Lloyds to receive my real wage. Aristotle's 3 values health, knowledge, wealth are on my side..Version: 51.02
✓ Fast and efficientI’ve been banking for almost two decades and I’m very happy with the services they provide. Fast and efficient..Version: 108.02
✓ 10/10I am a disabled Lloyds customer due to having a broken back and am unable to get to the bank. This app is a lifesaver for me, I can do everything from my hospital bed. I transfer money to my carer, I can pay my bills and keep an eye on what I'm spending. I have a save the change savings account that I can keep an eye on also. I can see my credit score and find out how to improve it. Everything is there for me to do myself quickly and easily. I use Face ID on my phone to open the app so I don’t have to fiddle about with logging in. I used to work in a bank and I can honestly say that this is banking at your finger tips. I can do everything I could do in a branch conveniently at home or on the move. I can even apply for credit cards and overdrafts myself through the app, get life insurance quotes and best of all I can save money by activating discounts that suit my lifestyle. I couldn’t be without my Lloyds app. It really has helped me in life by allowing me to be in control of all of my finances still. This app gets a 10/10 from me. I honestly wouldn’t change a thing. Lloyds have thought of everything. I’m so grateful for the Lloyds app..Version: 128.03
✓ Bank reviewsIt’s heart trust able bank . I really like it . I love this bank service ❤️.Version: 88.02
✓ Intuitive siteWhat a fantastic site. Well designed an intuitive. I like the authentication mechanisms. Nice and secure. Thanks.Version: 40.02
✓ Decent but room to improveLogin is smooth. It's generally reliable. No search for my account history though, or any further visualizations/breakdowns..Version: 16.2
✓ Fast and efficient serviceI’m very happy with the fast and efficient service with online banking.Version: 61.06
✓ Great!Great app and very easy to use!.Version: 81.02
✓ BankingOnline fantastic.Version: 91.02
✓ TerribleI have registered once already with my one time pass work, logged in twice, now it has told me that I need a one time password through the post AGAIN as it couldn’t make a confirmation call or something, so now I have to wait again, the site also doesn’t let me log in even though I already completed the registration once, can’t be bothered calling as I know I’ll be on forever, was of time, think I’ll end up just not bother with internet banking or Lloyds, been such a hassle, had my card snatched by an atm outside of the branch, but it was closed that day and couldn’t get it back, finally went it and they said there was no reason why they would retain my card they just did. Great fun..Version: 66.02
✓ Setting up future paymentIt is frustrating that a future payment can on be dated 31 days ahead..Version: 42.03
✓ Basic functions poorly executedSort out issues when typing numbers with iPhone keyboard. Would assume this was a 'minor bug fix'? It's getting rather dull having to keep selecting shift when punching in numbers, display still doesn't auto reposition (or even allow repositioning!?) to allow you to see the numbers as you type. Average app..Version: 16.2
✓ Really goodEverything you need to do at the bank - available in the app..Version: 15.2
✓ Good but not perfectOverall, the App is good. The only improvement I can suggest is to please add a function which can allow users to name their deposits and withdrawals. E.g +£70 deposited for "New shoes". Or -£20 withdrew for "Restaurant x".Version: 16.1
✓ Happy CanadianThis app was how I banked with Lloyds for the duration of the two years spent in the UK. Not a single glitch, very easy and straight forward. Would totally recommend to anyone. Most everything available via the app. Thank you! 🤗.Version: 20.0
✓ Should be compatible with the iPhone 6 and laterOverall the app is good. Normally basic features (account summary and bank transfer) are easy to use. But one thing must be improved is the compatibility with larger screens. On the iPhone 5 it looks pretty fine but on the iPhone 6 and later everything seems to be enlarged, e.g. The icons and the text. It's been so many years since the iPhone 6 was launched. Hope this is going to be fixed in the next release..Version: 16.2
✓ Online magicI began using online banking some years ago when I worked in India. It was like magic - I could track and trace my ingoings and outgoings immediately instead of waiting weeks for the ‘Snail Mail’ to deliver my statements or advice. I was happy to continue it when I returned to England - especially as our local branch office closed ( a definite minus in my appreciation of Lloyds Bank) and we had to use the bank in Exeter. I have found that I can get in touch with a human very quickly by phone or online however, and have been very happy with the level of service I received. I hope that Lloyds personnel working from home will stay safe and well and that they can still deliver. I do worry about connectivity and hope Lloyds can retain their present standard as the world changes round us!.Version: 127.01
✓ BrilliantThe app works perfectly, many features such as the Touch ID and Notifications make it so much easier to feel secure when using the app. As COVID-19 has made getting through to Lloyd’s on the phone a living nightmare the app has definitely elevated the problem, I can order a new card and pin, freeze my card, get help with any concerns I have with my account all through the app. Very easy to use and I honestly can’t find anything to complain about. I have been a victim of fraud recently and after finally getting through to Lloyd’s on the phone they blocked all unauthorised payments coming from the fraudulent “companies”. Lloyds themselves have one of the best customer services I’ve experienced with any company. I will definitely remain a loyal customer!.Version: 61.06
✓ Brian HarberVery straightforward.Version: 59.02
✓ RubbishI have been using online banking since Lloyd’s first started many years ago... I have used the Lloyds Express app on my iPad for several years and was annoyed initially when there was no facility for putting transactions in chronological order but eventually they gave an option to do this. I have been notified this morning that Express will be stopping soon and I should move over to this new app. After downloading it I discover the transactions are in reverse order (again!) and no obvious way of sorting them in the correct order. On asking the virtual assistant they say they will put me through to a real person but I’ll have to wait up to an hour for a reply! Really? The view on my screen is so limited that I can only see a few transactions at a time. I am not impressed and if they can’t help me with the chronological thing, I will be uninstalling the app..Version: 48.05
✓ Can't complain!As far as banking apps go, would say this is good. Easy to use with quick access to the functionalities I use the most..Version: 16.1
✓ Ease in doing online bankingWhat a wonderful service from Lloyds bank The improvement is enormous and is really appreciated Safety is the paramount importance and Lloyds really take that very seriously.Version: 107.03
✓ Very User FriendlyHave used this APP for years and found it very easy to use..Version: 50.03
✓ A great app, easy to use for convenienceIt is great to hear for using everyday banking. It helps you see your accounts clearly shows your money and you can transfer money easily. It is an amazing app. I totally recommend it and it now shows savings and investments. It even shows your pin and your card information it displays what you need at a time of convenience on your mobile it’s the best I’ve ever had. Money is display clearly you can read it easily and it has a section for Support in case you need to chat with the advisors and it shows all your transactions. Allie has fingerprint and Face ID. Easy to access your account if you don’t know your password, such a good app it displays your money You can deposit checks. You can access it 24/7 day or night I recommend it to everybody that likes using Internet banking.Version: 135.01
✓ Too much internal advertising before account information.This app prioritises advertising Lloyd’s bank facilities before showing even basic overall account information..Version: 67.02
✓ Great oneIt’s working great for me. Convenience ,time saving, flexible and easy go. Thanks.Version: 43.02
✓ Second to none.Easy, reliable and safe to deal with, that is how I feel about my Lloyds bank experience!.Version: 91.02
😕 Lloyds Bank Mobile Banking Negative Reviews
