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Bicycling App Complaints & User Negative Comments 2024
Bicycling app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bicycling? Can you share your negative thoughts about bicycling?
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Bicycling for Negative User Reviews
✓ CrapThe app is absolute crap initially subscribed paid my fee, bought previously issued months. For some unknown reason the subscription stopped working, tried to open it again and they billed me a secondary time, it crashed again and I have been unable to download any new magazines for months. I tried contacting their support which did not work twice and I am still without any new magazines for several months and have paid two years of subscriptions. Their app appears be be a huge scam especially since they cannot resolve a simple problem and pocket the money a customer pays and not providing service or a digitally formatted magazine..Version: 1.5
✓ Cannot Log InDespite my subscription I cannot login into the digital version. Customer service/customer support has been useless in trying to remedy this..Version: 12.5
✓ Poor appCan't restore old issues. Customer support page doesn't work either..Version: 2.0.97
✓ Quality testing needs.Crashes. Duplicate content. Seriously disappointing what with a price increase..Version: 17.0
✓ Really badS s.Version: 26.0
✓ Who at Rodale thought this was a good idea?To keep it simple, I have had a magazine subscription for about 6 years to many Rodale magazines. Rodale keeps suggesting that I grab this app and go digital...so I'm like sure why not, save on paper. Only do I find out I can't get the digital copies. Really? Why not offer existing customers the option to switch? Seems logical. That said, the UI is not ideal and the month fonts are overlaying on top of the magazines covers. The sign in link is not on every page, I should be. Took me a good minute to find it. Good news, it has not crashed but I'm deleting it cause I can't switch over and I refuse to pay twice. Enjoy!.Version: 1.7
✓ App freezes all the timeCan’t read my subscription.Version: 16.0
✓ App is a total waste of good moneyHave had this app for several years. For over a year now, I have had little or no luck in viewing my subscribed issues. Contacted developer and waited several weeks for a response. I deleted app and reinstalled app and it worked for another month. I haven’t tried to use it due to the frustration of not getting what I paid for and tried again this week with no luck. Total piece of crap. Don’t waste your money. If I could give it negative stars it would be a -5.Version: 13.0
✓ Mag does not open! Constantly crashes. BooooFrustrating! The mag does not load... I’ve tried installing and re-installing... which I could switch to hard copy... money wasted... if I can give a negative star I would. Smh... step up....Version: 17.0
✓ Content is great- App is clumsyObviously- the writing and content is great. But Bicycling needs an updated app that features content like a website. This is literally just a digital edition of the magazine..Version: 26.0
✓ Crash and crash some moreI'd love to give a rating on how the app presents the magazine but I have no idea since I can't get past the splash screen. I've restarted reinstalled and it still just crashes..Version: 1.1
✓ Needs work.I originally subscribed to the printed version and saw in the AppStore that I can get a digital version too.. The only problem is that my printed versions show up earlier than the digital downloads. Case in point: I just rec'd the my July edition in the mail today and it's not even available as a download yet..Version: 1.3
✓ ConfusedPrint subscriber for years and excited about the iPad/digital version. New to the app and unaware at this time if I will be charged for downloading an issue. If I'm paying for a subscription and have entered my account info during registration for the app, why am I being asked to confirm if I want to "purchase" the download? I'm I repurchasing what I already own? There should be a different prompt for those who already subscribe that makes it clear that I'm simply downloading an issue and not purchasing it. If print subscribers are not entitled to receive the downloadable version for free, then I missed something, somewhere in the description of this app. Disappointing so far..Version: 1.5
✓ The best cycling iPad app.This app will NOT download new issues, it's flawed, they email me saying they are aware of the problem but still not working . Avoid this app until they update..Version: 1.7
✓ Paid for app - but only allows me 5 mins to read!Totally frustrated. How come this app tells me I have only five minutes to read, and then have to pay 5.99 to see more?? I paid 15 bucks already. Now when I go to the existing users box to log in, it says it doesn’t recognise my email or zip code...what’s going on here? I was avoiding buying a paper subscription, but if this doesn’t resolve itself I’m going cancel this app. I had high hopes for this one.....Version: 10.0
✓ Worthless AppI’ve used this app for several years. Enjoyed the functionality of earlier versions more than the current state. However, the current app does not work at all. The issues will not download, all I have are blank screens..Version: 16.0
✓ Looks fantastic but...It works really well except for the problem of being unable to download the magazines that are part of my print subscription. Just an endless cycle (I recognise that word from somewhere) of login and relogins and no recognition that I am a subscriber. I will likely delete it till the next version arrives..Version: 1.1
✓ TerribleThis.Version: 16.0
✓ CrapThought I was buying a monthly subscription. No updates to the " magazine" - what a rip off - and no way to lodge a complaint other than via reviews.....Version: 1.7
✓ AppApp is frustrating. Should have ordered paper.Version: 12.6.1
✓ Still doesn’t work.Crap app..Version: 17.0
✓ Administration is FrustratingI tend to read mags when I travel so it may be weeks between using this app. More than half the time I want one of the mags it makes me re-sign in. Every mag has its own method of signing in, each can have a different email address and all have different passwords so a compromise of one does not expose all. One mag, Consumer Reports, has a limit on the number of characters for the email address and I have to make up one to use since mine exceeds their limit. It is very frustrating to get on the road and discover that I can read few if any mags. Please make the sign in process easier. I find I am not renewing my subscriptions since I do not get to read them when I want to do so..Version: 2.1.12
✓ 5-6 minutes free is crap1/2 the time is spent finding something worth reading, the other 1/2 of the time is for realizing that this is a terrible magazine, full of bait-and-switch covers and shameful articles about fashion..Version: 26.0
✓ Doesn’t work/no supportThe app freezes and is unusable. No response from support..Version: 16.0
✓ Too much interactive stuff -UPDATEDI'm not a print subscriber, so don't have these documented issues. I am a digital subscriber to many iPad mags, and this one is extremely frustrating to use. Many pages have windows where the text is scrollable, some pages require clicking or dragging in certain pages, articles either page down or right. I'm constantly trying figure out how to read the content. It is like a hidden object game; I just want to read the content! Being able to scroll drown to read an entire article without advancing a couple of pages is appreciated, but the methods are too numerous making it way too distracting. We should not have to read navigation cues, in order to read a magazine!!! Macworld and RBA are good examples of online magazines, very simple to use. It's been 18 months since my first review, and it has only gotten worse. I will eventually drop this subscription..Version: 2.1.12
✓ DisappointedNo updates, simply put useless.Version: 1.7
✓ A complete disaster.After purchasing a subscription through iTunes I tried to create an account. The app keeps timing out on registration. Now I have to see if a human can help me. Thanks for nothing. (Edit) It turns out that the situation is far worse than I suspected. I learned by talking to customer service that the print magazine, digital magazine and website access are COMPLETELY DIFFERENT SUBSCRIPTIONS. So if I wanted a website subscription I would pay an additional $40 to access it ON TOP OF separate digital and print subscriptions. This actually blows my mind that someone could come up with such a Byzantine arrangement, probably Rube as in Goldberg. Just completely not acceptable. You guys need to do better..Version: 24.0
✓ Terrible AppSave your money. The app doesn’t work..Version: 16.0
✓ Bicycling appApp works okay for, I find the interface a bit clumsy. Sometimes I am not sure which way to scroll to continue with the article. I wish there was an option to change the font and background to make it easier to read, like the book reader has..Version: 1.5
✓ How do they mess up such a simple thing?Login process incredibly confusing for subscribers. Doesn’t seem to show new issues. Other than that, great. That is it can display pages. Yeah..Version: 17.0
✓ My app won’t allow me to see contentAll of a sudden, my app stopped working. I reached out to CD 2 times and am still waiting for a response a week later..Version: 26.0
✓ Good luck if you have problemsI actually enjoy this app. Unfortunately the issue that makes me rate this as garbage is that if you a customer service issue, good luck. For some reason my access to the digital version is not working. Tried to sign in. Nothing. Had password resent. Nope. So I called the customer service number listed on the app. That's where the problems began. They only can solve print problems and not digital. Now all I'm asking for is my access be restored as my print subscription runs well into 2013. But the customer service group is not able to provide any customer service for digital. Tried to call the main office and nobody answers even though the recording says they are there and answering the phones until 5:30 est. So after wasting almost an hour to end up more frustrated than I began. I am going to reconsider my subscription. Great magazine, been a subscriber forever, but not worth it after this experience. I'll read Road Bike Action or Velo News instead..Version: 1.5
✓ Took away the free digital version with upgrade - UPDATEUpdate: I contacted Rodale's customer service about this issue. To my surprise they offered to convert my print subscription to a digital one. For me at least this was ideal since I read it on the iPad 95% of the time. It still stinks that they took away a valuable feature but they are willing to work with subscribers. The best reasons to subscribe to Bicycling was that you could get the digital version along with the print version. With this recent app update this is no longer the case. Taking this feature away from current subscribers reflects poorly on Rodale and I wont be renewing my subscription to Bicycling when its over..Version: 1.5
✓ Frustrating, clunky, and basically advertising you pay to view when it works.Not a great app.Version: 17.0
✓ Bad serviceThe ability 5o access the magazine is terrible.Version: 16.0
✓ SubscriptionHave a subscription but app won’t let me read for more than 5 minutes.Version: 12.5
✓ Was just OK (when it worked)I love Bicycling magazine but the app has been a complete bust. App hangs constantly, making it completely unusable. Zero customer support. Don’t waste your time. Buy the print version if you want the content..Version: 16.0
✓ From bad to worse...The worst magazine interface ever. Every other magazine uses its cover page as the “click on me” button for opening the issue. Not Bicycling. They don’t even show the issue date. It’s impossible to go back to a specific issue except by trial and error. You should let ZINIO publish your magazine..Version: 17.0
✓ Ridiculous app, Cancelled my paper subscription.I struggled to get this app to work correctly when it first came out. At that time the digital subscription was free for existing paper subscribers. It was never user friendly, but now the digital version of the magazine is no longer free for existing subscribers. It was the final straw for me...two days ago I cancelled my subscription of 15 years, but not solely because of the app. It was as a result of the slow transformation of Bicycling from a fairly practical, honest conduit of information for cyclists to a magazine that completely caters to the industry sales hype by recommending ridiculously priced products (bikes' shoes, etc..) that are unnecessary and overkill for the majority of cyclists (new and experienced). Additionally, Bill Strickland run-on writing style was absolutely maddening. Anyhow, I saw the opportunity for a breakaway and took it. It feels great to have dropped them. They can hang back with the Freds and compare the size of their bottom brackets..Version: 1.5
✓ IPad subscription. App is sketchy... content not as good RBA,MBA.App.Version: 17.0
✓ App destroys magazineI like the magazine, but the reading experience with this app is unbearable. Not logical, hard to navigate, and horrendous off-line reading. I let my subscription lapse, unfortunately..Version: 9.6
✓ Completely frozenApp was frozen at the last screen I viewed. I reinstalled the app and now it is frozen at the splash screen. Might be since the last IOS update. It's obvious that this was not tested at even the most rudimentary level. Pretty typical of a lot of stuff you buy through the App Store..Version: 4.2
✓ DisappointedThis app is no longer supported outside of the US. Why the suden change!? As well, the publisher is no longer allowing subscribers of the print issue to download the digital copy..Version: 1.5
✓ Glad I read the reviews firstAs has been said, seems cheesy to charge twice for the same content. Why not just do what the Economist does? Charge more and give access to both mediums? Any good alternatives?.Version: 1.5
✓ Dismal appWeak app, try to download for offline reading, nothing happens. Kill the app and retry, it downloads. Try to read the magazine, pages won’t turn. Sigh....Version: 17.0
✓ FrustratingSparse publications. Don’t purchase!.Version: 17.0
✓ Stop the PoliticsGet woke, go broke. Been a reader for over a decade…I’m done..Version: 26.0
✓ Should be great - can't download as current subscriberFrom looking at the demo issue this looks like it is going to be really great! As a current subscriber I should be able to get all the issues without having to purchase another subscription, as advertised, however after entering my subscription info and successfully logging in, I was still not able to view any full issues without having to pay for another subscription. As per their FAQ, I called customer support and was told they couldn't help me. I have since emailed customer support in hopes of getting helped by someone with more ability and desire to be helpful. Lots of potential, but disappointing so far..Version: 1.1
✓ New Format BLOWS!The whole thing is a nightmare to navigate, just canceled my subscription..Version: 9.6
🙂 Bicycling Positive Reviews
Bicycling works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bicycling.
⛔ Bicycling Problems
