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Food Network Magazine US App Complaints & User Negative Comments 2024
Food Network Magazine US app received 74 complaints, negative comments and reviews by users. Have you ever had a bad experience using Food Network Magazine US? Can you share your negative thoughts about food network magazine us?
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Food Network Magazine US for Negative User Reviews
✓ Navigation is a challengeI have found that navigation of each issue is as confounding as any website I have used. Absolutely love the content, but after blundering my way through a single issue and a search for just two recipes that I saw on the cover, the magazine is either dedicated to misleading customers or guiding them to some kind of advertisement, or they simply haven’t managed to find a cogent process for guiding customers to the content. Again, great material, just poor or misguided execution..Version: 23.0
✓ One of the worstThis has to be one of the worst mag apps ever. Never recognizes my subscription, constantly trying to download my monthly issues and I'm being asked to purchase again. Writing this review because this happens every month and i have to send emails to Hearst. Problem still not resolved. So disappointing. Get it together guys..Version: 2.6.1
✓ RediculousI've had a paper subscription for 2 years now, you'd think if you have a subscription already they wouldn't have you pay for the iPad version. Every other magazine gives you the iPad version when you've subscribed for the paper version. Seriously disappointed..Version: 2.1.0
✓ DisappointingAs commented by Jana, I have been looking at the December issue on the newsstand for over a week and it is still not available for download. By the time the magazine is on my iPad, There will be no point as my Christmas baking will be done. Each month seems to get worse. Wish I had kept my print edition. Very disappointed..Version: 2.6.1
✓ DisappointedI was so excited when I order my subscription to the magazine over 2 years ago. I read it every month numerous time. I am so disappointed however that I cannot sync my paper subscription with the online app. So many other magazines allow this and it's wonderful. I wish I could switch over my subscription to the online magazine, but it won't let me do that either..Version: 2.0.0
✓ My subscription is gone!Update deleted my account. Like other reviewers the magazines have a price on them. When I try to log in it says wrong email or password. When I try to reset the password it says that I don't have a subscription with that email. The app needs to be fixed!.Version: 6.1
✓ Update!So I did the latest update, now I just owe for some of the magazines...what a joke Bring back the old format! Did the update and now it tells me I owe for each magazine or buy a subscription, which I already have!! No one responded to my email and no phone number. I'm done! Just cancelled!.Version: 10.0
✓ Why do I have to pay $$ for recipes on appI’ll go to the website instead.Version: 23.0
✓ Terrible! Total waste of Money!After several days of back and forth emails with them, this app is a disaster and still doesn’t work. Supposedly subscribed, the app still won’t let me access content. It gives me 4 minutes to look at content and wants me to purchase, at $4.99 a pop, each issue. I’m done. I want my money back..Version: 16.0
✓ So no cool, Food Network...I was so excited to see this app, thinking that I would be able to read my favourite magazine on my iPad when on the go. That excitement was short-lived when I realized that even though I have purchased a two year subscription to this magazine, I can't link my subscription to the app. You are way behind the times Food Network! Every other magazine does it! What are you thinking? Sadly, I'm thinking that you lack vision....Version: 2.2.0
✓ SubscriptionI don’t like this app I have a hard time logging in to read my magazine there is no place to let me change my password that I forgot..Version: 12.5
✓ Messed up againLike the other MAZ powered apps, can’t get past the cover on previous purchases that need to be downloaded again. In addition, I hate the top and bottom banding which removes a full inch of actual content. Hearst Magazines better get on these problems or they are going to lose a lot of subscribers. I’m tired of having issues ever time iOS is updated..Version: 12.0
✓ Can’t open the issue I just bought?I wish I would’ve read the reviews before I purchased an issue. I purchased for $4.99 and then it appeared it was downloading but I can’t open it or read it? Am I doing something wrong or is it because the app is horrible?.Version: 10.0.3
✓ Garbage appCouldn’t even find a simple recipe. Just pay subscriptions for other magazines. Don’t waste your time!.Version: 23.0
✓ Poor presentationThis magazine was so much better when it was presented as a magazine. Now it is hard to read and hard to navigate through multiple and swingle issues..Version: 12.6.1
✓ Had a yearly subscription but don’t have my magazinesI had bought a years worth of the magazines, lost my internet at one point so I didn’t renew and now all the magazines that I bought are gone! I can’t believe it. So upset with this all..Version: 22.0
✓ Stop! Don't download!Unable to log on at all. You will lose any previously purchased magazines even with an e account. They want you to pay in order to access them. I wish I could give no stars as a rating..Version: 6.1
✓ AwfulI just signed up for subscription, unable to sign in. Would like hard copy, no phone number to call someone!.Version: 22.0
✓ I have the print versionBut your “info page” doesn’t really say whether the online version is accessible with a paid print sub. I’m to believe it doesn’t but... would like to know for SURE if that is a perk or not. Secondly, looks like you have MAJOR issues with accessing the content anyway, therefore, I wouldn’t spend any extra money in getting it. If I thought I DID have an online account and tried logging in... the site does not have a forgot password link. Very strange setup for sure. NEEDS IMPROVEMENT... and I haven’t even accessed any content. SMH.Version: 18.0
✓ Food Network MagI am frustrated that there is no way to bookmark or store recipes that you want to try in the future or mark favorites so you can retrieve the recipe easily. I would also like to be able to print recipes so I can enlarge the font to make it easier to refer to while cooking. I may return to the hard copy if these features can't be incorporated into the app. Love the magazine...not so much the app..Version: 2.2.2
✓ HorribleAfter updating I can’t view a single page! I tried to troubleshoot but was told I needed an active subscription. I do have an active subscription. Tried to re-login but forgot my password and there is no option to retrieve or reset it. Cancelling. Horrible app!.Version: 10.0
✓ Terrible changesThe app has changed so much over the years. I am not able to even use it anymore and i have just renewed recently and I have an iPad Pro. Ridiculous. Repeatedly locked out on my iPad..Version: 21.0
✓ UselessEach page downloads individually? Are we being watched as we read? And the borders across the top? Why? I move them out of the way and they come right back. A five-year-old could have designed this better. No offense to five-year-olds..Version: 6.5
✓ Always issuesEvery time I download another magazine I am surprised by more problems. Screen is black, or unzipping for ever or it crashes. Would much rather buy the hard copy for a little more money..Version: 2.4.0
✓ Scam.Not free. Don't bother installing!.Version: 2.2.2
✓ Needs some work. Older version was betterI loved the older version of this app. Was able to read the magazine in an ipad & an iphone without issue. Now after the update the magazine pages too big for the screen on both devices. Tried it on my phone and cant change pages! Please revert to the old version!!!.Version: 10.0.1
✓ Lost my Paid issues!I am extremely annoyed that I cannot access my previously paid-for issues. All that shows are "Buy" buttons. Customer support said "Thanks for your patience -we know about the problem and are working on it", then they issued an update that was supposed it fix it but still cannot access paid issues..Version: 2.5.0
✓ Very poor appAfter my digital subscription expires, I will not renew. After the app changed a few years ago, it has been nothing but one problem after another. Very disappointing..Version: 10.0.3
✓ Do Not Purchase...This is crap. I have not received my January issue to download. I have been getting the run around about who is responsible for this but no answers and no January issue. Even then my December issue, the first 15 pages were all advertisement. I would not recommend this magazine to anyone and am very disappointed..Version: 6.5.1
✓ Terrible appAnother poorly working food magazine app. Pages take forever to load and scrolling is difficult. I will be making an attempt to cancel my subscription..Version: 10.0.1
✓ Waste of time and moneyI agree with previous reviews; this app has serious issues. I paid for both print and digital but it won't let me access the digital. Wasted a lot of time on this and I have just given up. Tried all of the suggestions from customer support and none of them work..Version: 6.1
✓ Seriously disappointedI have already paid for a print subscription to this magazine but there is no way to link my subscription to this app. It is absolutely ridiculous that Food Network is trying to charge me full subscription price twice for the same magazine..Version: 2.2.2
✓ Renewed subscription not recognized- updated Feb 22 2017Update Dec 2017 Finally got things worked out and have been enjoying the magazine but just this morning I went to open up my Dec issue( which I already paid for and downloaded on my iPad) and it totally disappeared before my eyes 😳. WhT is going on? It reverted back to the Thanksgiving issue??????? The Dec issue isn’t even visible Please fix 😬 Here's an updated review- still can't get my issues downloaded. Hearst customer service is useless. Emailed several times and have been told that it is Apples issues not theirs. I sent proof of payment still not their issue. They are not sympathetic at all. It is your App so how can it be apples issue???? Buyer beware 😬 I have been an iPad subscriber for a couple of years now and love it however my frustration is building now as I am unable to access my renewed subscription. It's been 2 weeks. I have contacted Hearst Communication via e-mail however their correspondence has been less than useful. I am hoping to gain access to my renewed subscription ( Dec issue) before the holidays are over 😳. Totally frustrated and currently missing out on the holiday issue 😩🎄.Version: 6.5
✓ Zinio is betterI should have re subscribed on zinio. This app doesn't have a bookmark function. It's a food magazine and I want to be able to bookmark so I can refer it to it later. And it takes so long to download and it kept crashing so I had to re download. Annoying! I would really appreciate it these can be fixed. If not, I will not be continuing the subscription..Version: 2.2.2
✓ Can’t turn pages on iPad AirPages refuse to turn on iPad Air.Version: 10.0.3
✓ Needs Retina SupportLove the magazine, but hard to read on new iPad..Version: 1.0.0
✓ What’s going on with this app?I’ve been trying to unlock the November issue and it’s not working. Every other issue is available, but not the Thanksgiving issue, a week before Thanksgiving. Bad timing....Version: 22.0
✓ Going Woke!I generally enjoy the magazine and have had a subscription for a few years. Lately, I’ve noticed the nuances of “woke-ness” where the magazine tries to inject mainstream narratives about “eating sustainably and without meat”. This demonstrates the lack of values and backbone of those working at this publication because they bend and sway to whatever the “in thing” is. If you don’t stand for anything, you fall for everything - and this magazine is on the decline..Version: 23.0
✓ Go back to old layoutI don't like the new layout. It's like a bunch of websites now. Pages load very slow and I really dislike all the scrolling as it's very clumsy. I won't be renewing my subscription..Version: 6.1
✓ AnnoyedI have a paper subscription to this magazine which I absolutely love. Why is it that if you are a current subscriber you can't just put in your address and get this app free on your iPad like so many other magazines!? Have to say very disappointed!!.Version: 2.2.2
✓ Don’t botherThe app would not accept my my password, then when I tried to change my password using the “forgot password”, it didn’t send me the link to change it. After three tries, I gave up and canceled my subscription. Hopefully, it DID cancel my subscription. I’ve seen better apps written by high school students..Version: 15.0
✓ Ongoing issuesAs others have stated, with the latest update I lost my subscription and previous issues. However this is the 4th time this has happened. After 3 weeks customer service agreed to convert back to print version. Still previous versions are lost. I won't be renewing print or digital versions..Version: 6.1
✓ HorribleI’ve been a subscriber for years, now I can’t even scroll past the cover. It just stays stuck there. Will be canceling my subscription since the devs are aware of the issue and don’t even care to fix it.Version: 10.0.3
✓ Can't sort by recipeLove the magazine. But every time I want to sort by recipe, the app SHUTS down :(. Major glitch Because of that, I can't see which ingredient goes with which recipe..Version: 2.5.1
✓ Might as well buy at the storeHave had nothing but issues with this app for a year now. Whether it is accessing back issues or getting new issues to download. Subscription hasn't worked properly since they "fixed" my back issue problem and I have to delete and reinstall each month to get the new issue. Customer service is a joke and keep giving the same fix which doesn't fix the issue. Going back to zinio when my subscription is up..Version: 3.0.1
✓ Problem with previously paid issuesI have used the Food Network digital magazine for over a year and after the latest updates I now have to pay for my previously paid subscription. There are recipes from the previous issues that I liked and wanted to keep. I called customer service and was told that those issues are expired and will have to pay to access them again. What’s the point of paying for digital if you can’t access it? I’m going back to print for this magazine..Version: 12.5
✓ Jan 2018 issueYeah, so where’s our January 2018 issue? It’s already 01/08 and still nothing! Agreed with previous reviews about the app update being garbage. I actually thought it might be my iPhone or iPad that was acting up but glad to know it was the shoddy tech. Mostly...WHERE THE HELL IS MY JANUARY ISSUE? 02/18: So, just downloaded March’s issue and I can’t read it because I can’t turn the page. I try to swipe left and it just brings me right back to the cover page..Version: 10.0
✓ What a bust!I bought an issue and came back to reference a recipe, only for it disappear off my iPad. There was a feature to click on if you were missing issues downloaded. I went to download and reinstall the issue and it didn't work. Tried it again and nothing. Needless to say, the multiple attempts at the downloads wasted a percentage of my Internet usage. End result: deleted the app. What a shame, because I love the food network magazine..Version: 2.6.1
✓ SubscriptionI have subscribed for years but decided not to renew, I went to look back on the issues I had archived and PAID for only to see I am now locked out and being asked to pay for AGAIN! I tried to restore issues, it said successful but still locked out of archive.. would like an explanation why this is happening, I tried to get APP Support but the link is not working… this is ridiculous and not fair to a loyal customer..Version: 23.0
✓ Don't Subscribe!Updated and lost all previously purchased issued and my subscription not recognized. Emailed Hearst, was told they would get back to me after the holiday...thought they meant Thanksgiving not Christmas. Maybe they should just send me the paper version. (Rated a half star).Version: 2.6.1
✓ Lost previous subscription issuesRecently they lost all my issues prior to Dec 2012, about 6, and their clueless support cannot even fix it. Restore purchases does not work. Beware, this app is half-assed and they will lose your purchase history and there is no way to fix it if this happens..Version: 2.3.1
✓ Not a good formatI have not liked the digital version of this magazine for a while. I find the pull down format cumbersome. I liked feeling like I was leafing through pages. Also the overlay doesn’t go away and takes away from my enjoyment..Version: 12.0
✓ Poor LayoutI used to get my subscription in Zinio, which had page layouts like they would be if reading a physical copy. This app has you scroll right to left for pages, in the same manner but then up and down if a page contains an article. Frustrating enough to make me want to cancel subscription. I didn't subscribe to a website, I subscribed to a "magazine." So disappointing. Can't even view in landscape. Update: now I can’t even get the pages to flip. Why is Food Network not using a magazine platform like every other magazine? So many issues and bugs with this app. I would cancel altogether if other members of my household didn’t read the physical copy (I prefer to read mags on iPad).Version: 10.0.1
✓ Love it when it worksThis is the third time I have received a new digital issue and it won’t scroll past the cover, I have to delete the app, reload and pray it works, I will probably cancel my subscription if they don’t fix the issue..Version: 12.5
✓ Zero Stars - App is AwfulI hope the Food Network app team are reading these reviews. One star ratings across-the-board is a very good indicator that your application is not working well. Ever since the application was "upgraded", it is basically been rendered useless. Most pages take minutes to load or don't load at all and what was once a very simple application to navigate is now cumbersome, unfriendly, and the changes were pointless. It is now January 1, and the January issue is not even available to download -- not that it really matters because I would only be able to read about 70% of it. I am just cancel my subscription as of today and will not be renewing online. Fix the issues now or you are going to continue to lose your subscribers. You should also consider replacing your technical team and application developers..Version: 6.5.1
✓ Print subscribersWhen are they going to give print subscribers free access to the digital version? All the other magazines I subscribe to do this - I don't understand why food network has not done it. As if anyone is going to pay for it twice!.Version: 1.0.0
✓ DecueDepuis des annees je suis abonnee. Je n ai pas repris l abonnement cette annee et tout les magasines que j ai achetes sont perdus! J ai pourtant paye le gros prix. Ca ne me donne pas le gout de me re-abonner de tout. J ai vraiment de la peine.Version: 18.0
✓ WTH happened?I just came back to the after about a year. Have to unlock an issue before you can leave a bookmark (how is that done, by the way?), no list of issues owned - have to scroll through everything to which ones say ‘available offline’. This makes it almost worth it taking up space on bookshelves or magazine racks & going back to the physical issues. Please fix the app & put it back the way it was. ETA: have no idea how to find the bookmarks on my older issues from before the update..Version: 10.0.3
✓ FrustratingSlow to swipe. very difficult to leave where you are and find your way back . there is no scroll bar at the bottom and no page numbers . will not be renewing.Version: 10.0.1
✓ Worst App Ever!!I was a digital subscriber for the last two years and the app used to work great then there was a big redesign and after that every time I tried to read an issue it would either freeze every third page (then I had to close and restart the app, until three pages later and then do it all over again) or today the app would randomly crash and by the time I got back to where I was in the issue it would crash again. I cancelled my digital subscription and got a paper subscription. I am annoyed that I have two years of magazines on my iPad that I can't access because of the app. What a waste of money..Version: 6.5.1
✓ Nice but...The magazine is nice, but the app dows't work properly. It skips pages, it lags and it is really slow.. Is it just me?!.Version: 1.0.0
✓ Zero starsI have subscribed digitally for a few years. Loved the old app and ease of use. The update has made it Impossible to save favorites without wifi and Facebook. I read mostly without wifi and I don't Facebook.... Also can't figure out how to print just the recipes that I want. Too complicated and wifi connected, I would cancel my subscription if I hadn't paid for the year. Will not renew. I love food network magazine but I Hate this app.Version: 6.1
✓ Free magazinesMake some magazines free because after your time limits up you don’t get to look through it unless you bye the magazine.Version: 16.0
✓ Worst Magazine AppI’ve paid for the digital subscription but after every app update any previous downloads are wiped out. Then you can’t log back in to redownload or access new editions. Have had to contact support three times already. And their response is poor at best. Make you feel like you shouldn’t ask for what you’ve paid for..Version: 22.0
✓ Foodnet work appHate it so slow loading always say sorry it is taking longer than expected and every month I have to reset doesn't auto load new issues I had last year gone thru Zino and it is much more faster now I regret taking a full year subscription since I am only into month two ......Version: 2.4.2
✓ Please fixI recently subscribed and when I log in it says my subscription has expired and then it says subscription was successful. I go to the main page and I only get 5 minutes of free access after I’ve subscribed. Please fix.Version: 12.0
✓ Negative 5 starsI’ve been a faithful digital subscriber for what seems like forever.....but i’m beginning to think my loyalty will s misplaced.....i have been trying unsuccessfully to view any of the new issues for 2018 to no avail......not sure what happened with the latest update.....but whatever it is.....please please please fix it.....otherwise i will be forced to cancel my my subscription and request a refund (my subscription auto renews in september 2018).....i shouldn’t have to pay for issues i can’t access.....Version: 10.0.1
✓ Doesn’t work favoriteI had a subscription digitally, I tried the new app but I can’t save my favorites receipts as always did. So what’s happening....please I need a solution. Regarding printing is impossible..Version: 12.5
✓ What?All my downloaded issues are now needing to be paid for again?? What happened to free digital with subscription? Not much point in having the app anymore.Version: 6.1
✓ Issues lockedI would probably love the magazine, only I cannot open any issues. Customer service did little to help.Version: 12.0
✓ Upgrade deleted my digital subscriptionWith the latest app upgrade I lost access to previous digital editions that were included with my subscription. I have subscribed to both print and digital versions unlike what is noted within the app. I now have to pay to unlock previous editions. Not cool. Please fix..Version: 6.1
✓ Having trouble accessing my online subscriptionNot sure of what I am doing wrong. I paid for online subscription I cannot access to read the magazine. I purchase as a fundraiser for Girl Scout. Now I wish I could have received the paper magazine kind..Version: 12.0
✓ HORRIBLE UPDATE!It doesn't work well on any of my mobile devices! The border on top and bottom is useless and detracting. I am also not able to view more than 2 pages in a row. I have numerous friends with same issues and unless this is fixed by next edition we will all be cancelling subscriptions and NOT buying print edition. If I could give zero stars I would..Version: 6.1
✓ Can you give less than 0?If you’re going to charge people for a electronic version of your magazine perhaps you should h@vecan app that works. I want a refund as I your app will not let you view the magazine. HORRIBLE.Version: 16.0
🙂 Food Network Magazine US Positive Reviews
Food Network Magazine US works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Food Network Magazine US.
⛔ Food Network Magazine US Problems
