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ITunes Movie Trailers App Complaints & User Negative Comments 2024
ITunes Movie Trailers app received 78 complaints, negative comments and reviews by users. Have you ever had a bad experience using ITunes Movie Trailers? Can you share your negative thoughts about itunes movie trailers?
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ITunes Movie Trailers for Negative User Reviews
✓ Doesn’t workIt’s not working on my iPhone X.Version: 1.4.4
✓ Impossible to read the movie summaryI have used this app for quite awhile. I really like the simplicity of the information. However, I have to fire this app and will start using a new one. Why? The font size on the summary is about size 1. Why? It is way too difficult to read. And there's no way to enlarge it. I'm gone..Version: 1.4.3
✓ 😭😭😭I trusted this app but I wold like to watch stuf when I see the trailers but I cant😭😭😭.Version: 1.4.4
✓ What happened to this app?This app doesn’t list all current movies at theaters. The ‘In Theaters’ function doesn’t show any movies being available at any of my favorite theaters. This app was last updated 5 years ago. It’s basically useless now. What’s going on Apple?.Version: 1.4.4
✓ Super small typeI love the app. I just can’t figure out why they make the type so darn small. There is so much space available, they can triple the size of the type and still have plenty of space left over. I have a gigantic iPad and I can barely read the copy..Version: 1.4.4
✓ Genres Bug with clickwheel Siri RemoteGreat app for viewing trailers on the Apple TV. However when you click down on the Apple Remote it loads up the genres menu. It doesn’t do this when swiping on the remote just when clicking. Please can you update the app with a fix.Version: 1.4.4
✓ Play backIt would be nice if the trailer can play one after the next automatically instead of going to the Apple remote every time to go through trailers, there should be an option for that.Version: 1.4.4
✓ Nice, but why no iPad Pro support?Please make the app fill the iPad Pro 11 screen..Version: 1.4.4
✓ Has the SD or HD playback feature of this APP taken away ?I was using an older version of this APP which had an option of playing the trailers in SD or HD format. I just updated to the latest version of this APP and now I no longer see this option. Does anyone else also face this issue ?.Version: 1.4.4
✓ Good but outdatedGood app. Just hasn’t been updated in over 5 years. Still works on iOS 16, but some issues like not supporting newer iPads’ screens just makes the app feel old..Version: 1.4.4
✓ No ShowtimesGood to finally have the app available to Canadians, but doesn't have the ability to find show times like the shown in the preview (and the US version).Version: 1.4.2
✓ Tom & Jerry release date errorI noticed that in the app that the Tom & Jerry movie is showing the wrong date for the in theaters date as it says that it is releasing on March 5, 2021 when it is actually releasing on February 26, 2021 so I am hoping that the in theaters date could be updated for the movie Tom & Jerry.Version: 1.4.4
✓ A change or error has occurredSomething has occurred where the movie info ( time, cinema etc) no lingers works. The app does not show all of the info from all the theaters around me. What happened? If u notice this complaint is a recurrent one mentioned in the reviews..Version: 1.4.4
✓ Useful, but used to be greatA really easy way to watch trailers, but I can no longer find an option to select my preferred resolution setting (SD vs HD). Has the location changed or has the option been removed?.Version: 1.4.4
✓ InterlacedNot impressed by the interlacing artifacts visible in the Last Jedi trailer. Looked perfect on you tube..Version: 1.4.3
✓ Help pleaseNeeds update it takes way to long to load please fix it’s been like this forever Please fix.Version: 1.4.4
✓ No HD over cellular???This app used to provide HD video over a cellular connection but no longer does. Why not??? You used to be able to push a button to choose SD or HD and now it’s gone. Bring that feature back please!!! I love to watch the trailers but I’m not going to watch them in SD quality..Version: 1.4.4
✓ Great when it worksGreat when it works, but inexplicable buffering issues on Apple TV on a 100mb/s connection make it almost unusable at times.Version: 1.4.4
✓ Worked great on my 5S before update...Not sure why it cannot find all of the theaters that used to show up, we have several nearby. Updated from a 5S to SE phone and now I only get 1 theatre that’s 30-40 minutes drive away from where I live ... guess I’ll delete the app and reinstall 😐.Version: 1.4.4
✓ It’s great but…We really like seeing the trailers for films that have yet to appear either at the cinemas or on any streamers but…why it is the quality so bad for the various trailers? It seems to be for each trailer that has almost VHS quality. It’s not an issue with my television as the other apps are all running perfectly in Dolby Vision or 4K. Does anyone have any thoughts or suggestions?.Version: 1.4.4
✓ Sub-parWell, it could be good. But it stalls repeatedly when playing trailers, which, cmon, is its main job. Other than that, it seems to mis-categorize movies. Eg. D&D is fantasy, not comedy..Version: 1.4.4
✓ I’ll change to 5 as soon as...Just make this compatible with the new iPad Pro, I can’t even full screen because it cuts off over an inch on both side, wastes screen space all around..Version: 1.4.4
✓ Will not update or delete off my screenThe app icon is continuously showing as being updated, but will not complete. I can neither open the app, or delete it to allow me to re-attempt downloading it. When I hold down on the icon to make the "X" appear, nothing happens when I tap the "X". Extremely annoying..Version: 1.4.2
✓ CrashesKeeps crashing when scrolling movies.Version: 1.4.2
✓ No iPad Pro support?An app made by apple is not optimised for the iPad Pro 11? What a joke..Version: 1.4.4
✓ Low quality playbackAll the latest trailers but the quality is quite poor and there’re no options to playback in full HD only.Version: 1.4.4
✓ Not optimized for 11" screensHow is this app STILL not optimized for the iPad Pro 11"? There are still black bars on either side of the screen and the iPad has been out for almost a year now, disappointed.Version: 1.4.4
✓ So much buffering!Buffers every fifteen seconds on both 4G and my WiFi. Unfit for purpose!.Version: 1.4.4
✓ Big noSo now it on Apple TV app and I can’t find any trailers like the old app ! Sad that it’s not working.Version: 2.0
✓ Annoying “All Genres” TabWhy is the All Genres tab is in middle of the app? Every time you scroll down the All Genres listing comes up. Totally annoying. Please move it to the top with other menu options..Version: 1.4.4
✓ Only SD trailers?Ever since the HD/SD button disappeared, I've had to watch all my trailers in SD. Some are even interlaced! When I try to switch the playback quality in the settings app, there's nothing but a blank space under the words "Trailers Settings." After uninstalling and reinstalling the app numerous times, I can't help but assume this a feature of this terrible app. ⭐️_ _ _ _.Version: 1.4.4
✓ Useless to easily find where a movie is playing.The ‘In-Theater’ view isolates Theaters from Movies. Would be far more useful if I could pick one (i.e., Movies) and then see a listing of all theaters showing this movie and sorted by distance or soonest playing or something similar. Should also be integrated into Calendar and Maps apps..Version: 1.4.4
✓ Movies don’t show up when added to favoritesThis used to be a great app for keeping track of upcoming movies you wanted to see. But it hasn’t been updated with bug fixes in 5 years! As a result, I’ve lost track of dozens of movies I added to favorites. There’s an issue with displaying local theaters too. Please fix!.Version: 1.4.4
✓ MehI did like it at first, but then the update made the trailers play in very bad quality.Version: 1.4.4
✓ No CC?For a company that prides itself on accessibility why don't you offer closed captioning on the trailers? What a joke app..Version: 1.4.3
✓ Calendar gone in new updateThis app had the option of watching trailers through the release dates of movies via a calendar tab. But in the new update its gone plz bring it back asap otherwise its no good.Version: 1.4.4
✓ All my favorites… gone.I had a list of favorite movies in the Trailers app that I had been maintaining for years. Open up the app tonight to find that are gone. All gone. I had assumed they would migrate to a wishlist or something in the TV app. But nope, they’re just gone. The rare moments I ever had time to watch a movie, I used to love looking through that list and picking one out. But now that joy is gone. Thanks, Apple..Version: 2.0
✓ Not functioning as intendedI like the trailers functionality itself but the feature which would be most helpful is the favorites feature where you can save a movie you want to see for later but this has never worked for me on iPhone. I can add movies to favorites but can never retrieve them. I just get the spinny icon like it is trying to update but it never does. This has been happening for years over all three of my iPhones. Apparently Apple does not test this feature or you would think they would have found that out. I would absolutely love the app if this worked..Version: 1.4.4
✓ Apple Update Your Own App!Last update to the app was 4 years ago now. Still hasn’t even been updated for the 11” iPads from 2018!!! Meanwhile Apple is going to automatically remove apps from the App Store if developers haven’t been keeping them updated. Is Apple going to remove its own app like all the others? My guess is that Apple is going to make an exception for themselves. Reasons like this are why developers grow more and more frustrated. Do better, Apple..Version: 1.4.4
✓ Favorites THEATERS / Movies TabSo they added a favorites for Movies and Theaters but there’s no way of adding movies to it… LOL is this a joke? Fix this asap as it would be helpful to keep movies in a favorites tab to stay organized with what movies I’d like to watch next! This app is great, but needs more improvement..Version: 1.4.4
✓ Auto playI really wish this had auto play with options to that auto play. Auto play a genre of movie trailers. Auto play your favorite trailers. There are many times I wish I had this feature on my Apple TV running in the background..Version: 1.4.4
✓ Trailers appOnly got three trailers lower part of screen is blank after updating to latest operating update Ianj.Version: 1.4.4
✓ Apple has gone sourOne used to be able to count on apple to weed out inappropriate apps and material. Now they show trailers for porn on their Trailers app. Case in point- Shortbus. Liberal art lovers rave about the movie, as they tend to do about movies with questionable morality. However, this movie is full of pornography at its worst. Shame on you Apple..Version: 1.4.4
✓ Unfinished and Disappointing AppStrange to see Apple do something halfway and deliver a disappointing product to customers. The obvious is missing from the app: thumbs-up, thumbs-down, and hide-preview you don’t want to see again. Definitely not Steve Jobs’ Apple any longer..Version: 1.4.4
✓ Horrible typical iTunes charge for full epHorrible charged for full version.Version: 1.4.4
✓ App not working correctlyProbably from around the time of covid when you go to the search option and search something whether you type it or use Siri it will not display whatever you search. Then when searching movie times it will bring up the theaters around me BUT it will not display any times and that is either on the Apple TV or on the iPhone. Assuming they have not updated anything for awhile!.Version: 1.4.4
✓ Please update the app.Please update it.Version: 1.4.4
✓ DisappointedThe Apple Trailers app was the place I’d go to watch movie trailers and decide which movies to watch. This “update” disabled the app, and there’s no obvious section on the TV app to view them. What used to be a simple way to watch movie trailers is no more. Shame, Apple, shame..Version: 2.0
✓ Abandoned Once Great AppThis app used to be my go to movie trailer destination, for its superior quality trailers, and Apple polish. Unfortunately, the later part of that statement is missing now, with no updates in over a year, even with major upgrades in Apple’s own iPhone and iPad hardware. Apple, if you read any of these reviews, please do us a solid, and update this once great app to support HDR and new 2018 iPad screen resolutions. Thanks!.Version: 1.4.4
✓ Needs UpdateI love to use this app for ad free trailers. Unfortunately the experience is ruined when viewing on Apple’s own iPad Pro models. Since the app hasn’t been update in 2 years there are black bars all over the sides because the new screen format, which is over a year old, isn’t supported. Please update the app, Apple!.Version: 1.4.4
✓ New userI am a new user of the app, and so for the app is good, except I see it is missing movies when looking at theaters. For example, Shazam! Is missing, how is this movie missing when it’s the number one movie at the moment?.Version: 1.4.4
✓ Good app but...This app has been around for a few years now. Why have you not implemented ticket purchasing through Apple Pay yet??? Everything else is there . Would certainly get 5 stars if done . For now it is just half baked. I have to use Fandango instead..Version: 1.4.3
✓ Dear Apple, Please Update This App 🤍Dear Apple, I hope this message finds you well. I wanted to express my appreciation for this app, as it has been incredibly helpful. However, I noticed that it hasn't been updated in the past five years. I kindly request you to consider updating and reinventing it to enhance the movie-finding experience. As a devoted Apple fan, I have some suggestions to share: 1. It would be fantastic if the app allowed us to purchase movie tickets directly at the best prices. 2. Additionally, please make it easier to find any movie and provide information on where we can watch it, whether in theaters or on streaming services. 3. Including movie ratings and genres for each film would be immensely beneficial. 4. Lastly, I suggest adding a 'Surprise Me' button, which could suggest movies based on various criteria such as moods or specific time periods like the 90s. Sometimes, it can be challenging to discover a good movie, and this feature could be a game-changer. Thank you for considering these suggestions from a devoted Apple enthusiast. Your attention to these matters would be highly appreciated..Version: 1.4.4
✓ App needs updatingSomebody has dropped the ball with this app, it doesn’t list movies at theaters anymore. I had to go on fandango to find movies at theaters and start times etc. this app was was my go to but i see that it hasn’t been updated in 3 years. VERY DISAPPOINTING.Version: 1.4.4
✓ Finally ukFinally in the UK but looks like it uses the USA versions of the film names. E.g. Grimsby is The Brothers Grimsby A search bar button item would be nice on the "Top Charts" view too.Version: 1.4.2
✓ Why not update app?App hasn’t been updated in 4 years. They have a handful of movies but big name trailers (including all MCU movies) are missing. Search function doesn’t work at all. App is basically useless now, which is sad bc in high school I would use it weekly. Came back to apple after having 2 androids to find this is one of the apps no longer supported….Version: 1.4.4
✓ All Needs Love for the new DecadeI used to really enjoy this app but it’s been so long since the company has given it a look at features are broken and deprecating :(.Version: 1.4.4
✓ Pre order blurb not loadingCouldn't find a way to let iTunes know that the blurb isn't downloading on iOS (since latest update) in the pre-order section. One star, because, for iTunes own benefit as well as users, there should be an easy way, not the endless round of searching through iTunes support, to report a fault. Why make it so difficult?.Version: 1.4.3
✓ Not optimized iPad 11”Come on Apple! I expect your apps to be updated at least within the first 6 months of releasing a new display..Version: 1.4.4
✓ AbandonedApple hasn’t bothered updating this app in 4 years now! Such a shame. As another reviewer has stated, either incorporate it into the Apple TV app or update it please..Version: 1.4.4
✓ Upgrade aspect ratio for iPad Pro 2018This app has not been upgrade to the aspect ratio for 11 inch iPad Pro. Please changer to take advantage of full screen size. Thank you.Version: 1.4.4
✓ Favorites Empty and Frustrated with Apple SupportThis App is great for watching current trailers but when I try to save movies to my favorites the movie favorites page is completely blank. The Theater Favorites does work. The movie trailer says it’s there “Remove From Favorites”. But it’s not! I have deleted the App and reinstalled it repeatedly with no success. This has been at least a year now. I called Apple support with no success to solve this problem. Does anyone else have this issue? I don’t understand why there has been no recent updates to the App..Version: 1.4.4
✓ Dead on iOS 15?This once great app seems to be abandoned. New theaters cannot be found on the map, can’t seem to favorite movies, and showings are not showing for me at all. When clicking te In Theaters tab only 2 movies show up at all. For NYC, this is totally wrong. Theaters have been mostly open for most of the year and the app seems to be stuck in 2020. Apple, please give Trailers some love..Version: 1.4.4
✓ Many big movie trailers missingApple seen to be filtering what movies gets on there. (they’ll probably not publish my review too) This app use to be great, now it’s mostly uninteresting movies... with few updates while studios release trailers almost every day. Example: Why is the latest Star Wars trailer missing?!? ...because Disney is now a competitor?!?.Version: 1.4.4
✓ Please updateWhat was once a Beautiful hidden gem of an app has now lost its luster. The show time feature was the best part of this app. No nonsense and accurate info. So bummed it's not being updated. I hope the likely single Engineer up in Apple corporate still is part of the company and is able to update this app once again..Version: 1.4.4
✓ Missing movies...Good app BUT doesn’t list all movies currently being shown in local theaters. Example: Pacific Rim was released last week and is playing at Myrtle Beach theaters but is not listed at any of these locations. Thus the app is not a reliable source for determining where and/or when to see a film..Version: 1.4.4
✓ Decent app but…It’s good to have a place to view new trailers but I’m wondering if it’s time to just fold it into the Apple TV app and retire the trailers app. Either that or add cinema times (and maybe a possibility to buy cinema tickets?) and really flesh it out..Version: 1.4.4
✓ Seems ok but.....Don't really use it a lot. More or less just to check out new movies being released soon or on the future. I put a lot of movies in my favorites list. Giving my rating of two stars because when I try to bring up my favorites list to view, I see nothing but a blank screen. No point in having s favorites option if you're not able to view it..Version: 1.4.3
✓ What? It Doesn't Stream! But This Is Apple..Yes you've guessed it. Waited for this for years in the UK and when it arrives it's years behind the field!! No streaming! I mean come on - this is 2016. It's not a big deal, come on Apple. Where is the innovation? You guys could do this stuff in your sleep..Version: 1.4.2
✓ AbandonwareSadly Apple has abandoned this previously great and useful app. Last update 4 years ago. It doesn’t load any trailers. Just a blank page. I don’t understand why Apple doesn’t support this app. I loved being able to use a movie app that didn’t attack me with a bunch of ads, and pop ups. Apple please update your app..Version: 1.4.4
✓ ReviewerThis app is terrible. It crashes every time I open it. The developer needs to ensure they perform quality control before they release the finished product. Terrible.Version: 1.4.2
✓ Really?I am so surprised this has Apple’s name on it. The “in theatre” tab only has one movie playing at the AMC news me? Then in the “featured” tab movies like Dune, Mass, etc you can’t even click on then to view the trailer, it just takes you right back to the “featured” tab..Version: 1.4.4
✓ QualityWhy don’t I have the option to change the quality of the video. It used to be there. But then you guys had to update it 2 months ago and take that feature away...... but why? I liked watching over LTE on high quality, because my WiFi at home is terrible and won’t load anything over 720p.Version: 1.4.4
✓ RubbishIt has never played a trailer all the way through, it doesn’t seem to buffer then first, then once it starts struggling it us stops and never finishes. And it has done this for years. Th emits irritating thing is that I have no option to uninstall such a useless app..Version: 1.4.4
✓ Abandoned+3 years since the last update. It’s buggy as hell and unreliable. Also ridiculously slow. Notifications have stopped working on all devices..Version: 1.4.4
✓ Wonderful but font too small on iPad miniI love trailers and the app is super easy to use, however, the font is not adjustable and can't be zoomed (text size can only be changed globally in system settings) so you may need your glasses to enjoy this app..Version: 1.4.3
✓ No theater showtimesSince last year the local theater showtimes do not display in this app anymore-I don’t know if this is a problem with the theater chains or Apple or a problem between the two but this has turned a very useful app into something I’m going to delete..Version: 1.4.4
✓ Always buggy or behindI love this app and have used it for many years, but there is ALWAYS some sort of bug that prevents me from using the app correctly. The content is usually way behind the times in terms of other trailers already out. The search function is absolutely useless…does not even show a single livid when searching anything. Lastly, the one thing that could make this app better would be an AppleTV+ integration that would allow me to watch my favorites movies through the AppleTV app..Version: 1.4.4
🙂 ITunes Movie Trailers Positive Reviews
ITunes Movie Trailers works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ITunes Movie Trailers.
⛔ ITunes Movie Trailers Problems
