- 46.8LEGITIMACY SCORE
- 48.8SAFETY SCORE
- 4+CONTENT RATING
- $2.99PRICE
Washingtonian Magazine App Complaints & User Negative Comments 2024
Washingtonian Magazine app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using Washingtonian Magazine? Can you share your negative thoughts about washingtonian magazine?
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Washingtonian Magazine for Negative User Reviews
✓ Love it but...... The apps takes ages to open and crashes very often. When it works, the content is great, I loved the special edition "Washington guide" with linked maps of neighbourhood and restaurants. These maps should be available in every digital edition! Very useful to pick up a restaurant when you decide to visit a part of the district!.Version: 3.7
✓ App is tediousThe app has worked in the past but for the last few months I can’t access any issues. What’s the point of my subscription?!.Version: 6.0
✓ Maddeningly late each mothThis magazine which I read online is significantly late each month. There's no reason for it to be predictably late each month and when I call or email to ask them where is my issue they only tell me its late but never a reason why it's consistently late..Version: 5.0.91
✓ DisconnectI enjoy the content about my hometown folks, especially media folks. However, when there was a problem accessing my “digital” subscription help could not be found. “...sorry, you’ll have to call Apple!…” or “...oh, you’ll have to call the 877 number”. “…Do you know the account number...what is your name again, please spell it?” So, no real solutions except to task the subscriber, or potential one, to check here and there. I believe the quality content of your magazine requires a higher level of customer service..Version: 6.0
✓ App simply does not work for digital subscribersIn spite of paying for a year’s digital subscription via iTunes, the relatively new additional login/password requirement within the app blocks paid subscribers from their paid digital subscriptions should they forget their user id or password with no option to reset either within the app. I spent way too long going back and forth between the Washingtonian alleged customer service and Apple, with each blaming the other for the problem with neither having a solution. So sadly. I am cancelling my digital subscription via iTunes and continue to fume that Washingtonian has denied me access to my paid digital subscription for months. Totally unacceptable and abysmal Washingtonian customer service. Highly recommend that the Washingtonian eliminates their superfluous login/password requirement in the app as they provide zero options to change one’s (additional) password if forgotten in the app and zero access to their customer service. Until this issue is resolved, I highly caution all NOT to purchase/use the Washingtonian app via iTunes..Version: 7.0.14
✓ App does not functionThe app does not work. It does not authenticate. I have talked with customer support at least twice and nothing happens. Very frustrating. This has been going on for some time..Version: 6.0
✓ UnusableI dislike this app for a number of reasons, especially when compared to the app for The New Yorker magazine. First, The Washingtonian app does not allow me to change the font size, so I am forced enlarge the page, which then requires me to scroll up and down and side to side in order to read the entire page. The New Yorker app allows me to enlarge the font size, and then rebuilds the pages to fit the screen without having to scroll in any direction. This makes reading the content much easier. Second, why can't I rotate the screen and read in landscape mode? The fact that I have to swipe through to the next page to see the picture and authors names that accompany a story is ridiculous. As a Washingtonian, I love the content, but hate the app. PLEASE model your app after the New Yorker app. Maybe the inferiority complex felt by Washington when compared to New York is deserved..Version: 3.8
✓ Not Renewing SubscriptionMy subscription is up for renewal this month and I won’t be renewing. The 2 most recent editions of the magazine will not download. Why pay for a subscription when I can’t access it?.Version: 6.0
✓ No longer have access to online version of print appWhat a rip off. So tired of apps that remove features and conveniently "forget" to include that in the update info. Nowhere in the update description does it say "Hey, print subscribers, you no longer have access to the digital version of our magazine, you're welcome". So after being a print subscriber for years that loved to have digital access for traveling etc. without having to bring the physical magazine with me, they have decided, without warning, to remove his feature. To make matters worse, they have removed access to the issues I had already downloaded! Probably just cancel our print subscription as it really lowers the value of that option based on how I usually read it but won't be adding the digital subscription; it's stupid to pay $10 to access something we already pay for a print subscription and a digital only subscription doesn't work for us either. As my wife and I have separate Apple accounts and so we would have to pay twice for the digital subscription. To bad really, as I liked the magazine but not enough to have them rip me off like this..Version: 5.0.91
✓ App is seriously flawedApp does not function as advertised. i have to go thru "sign up" process each time i want to read, and download the issue each time. The pages displays as whole PDF like pages of the print version. There is no excuse for the lack of a true digital edition..Version: 5.0.91
✓ Terrible-App crashes. Back issues will not delete from ipad. Log-in is a complete mess and not intuitive. You cannot login with your Washington web account – the two are not linked and there are no clear instructions on how to do so. I can only long-in with the account info on the address mailer of the paper magazine, which defeats the purpose of using the app. Downloads pause for no reason. Really poorly designed..Version: 3.7
✓ Not very efficientI don't like that you have to zoom in and out to read the text. It takes a long time for the text to adjust. I don't like the fact that it is a scan of the print version of the magazine. Washingtonian should take a look at Vanity Fair or entertainment weekly for how to properly convert to a digital version of their magazine..Version: 2.3.9
✓ Has anybody from the mag tried this?They would fire the developer. Useless, removed from ipad. Pages take forever to load, don't appear to download, and after paying for a subscription online, it doesn't recognize me even after following login instructions so it wants to charge me for every issue! Obviously oblivious execs....Version: 3.1.0
✓ App doesn’t work. Will not openNo one seems to care or fix it. Nice... good magazine horrible digital access.Version: 6.0
✓ App stopped workingThe app on my iPad has almost always work perfectly. However I tried to download the latest March edition and am unable to do so. I signed out I sign back in, I deleted the app and reinstall the app, I have sent two emails to customer support without responses yet. I am very frustrated.Version: 6.0
✓ App is a nightmareThe app doesn’t work most of the time. Impossible to download digital editions and as others have stated, the login process is tedious. Do not see the necessity to log in each and every time, it it works. Just frustrating!.Version: 6.0
✓ Doesn’t workI’ve tried to restore purchases multiple times on my new phone. Nothing happens. Fix this or refund my money..Version: 6.0
✓ App Still Doesn't WorkI've rated this App 3 times now and the login process is still frustrating. We have 1 account and 2 iPads. Today I could login using both iPads but I could only download the October issue to 1 iPad so 1 of us must read while connected to WiFi. Perhaps their is a rule allowing only 1downLoad per account. App doesn't retain your login still. If this is by design that’s counterproductive to the ease of mobile devices. IOS 11 is out so this needs updating to be compatible with that too. Paper is so out of fashion but don’t trust this App to replace your paper copy..Version: 6.0
✓ App doesn’t workImpossible to login as a subscriber. Useless.Version: 6.0
✓ Digital is NiceI found it easy to subscribe to the digital edition. I can now recycle my print copies & keep these digital versions to read on the go. I would prefer an updated version that supports the new iPad retina display..Version: 2.3.9
✓ App does not workI have being purchasing this for years but the app has not let me log in for months. I have tried everything and nothing. I enjoyed this magazine but why pay for something that does not work..Version: 6.0
✓ Absolutely awfulNot only did the update erase all of my issues, but it forgot me, requiring a log in. Since its been months, I've forgotten my password. No problem, right? Just click on "forgot password?" No of course not, you do that, it takes you to the website and your account, but nowhere does it give you your password, or a hint, or a link to follow to change it. USELESS. And awful awful awful. I will NOT be re-subscribing..Version: 3.7
✓ App unresponsiveThe app has been completely unresponsive. It freezes and I can’t read my content..Version: 6.0
✓ Content not ProcessThe app works fine, it's the content that's lacking. There's no screening restaurants-- good or bad, they're pushed as 'the best in the area.' Other articles are flashy, but start to read them and soon your mind wanders. Sad, really. Captive audience, huge potential, reasonable price-- but not as interesting as flipping through 300 cable channels; though they try to be. Maybe they should try harder..Version: 3.1.0
✓ Could be a LOT betterBeen a print subscriber for a whiie. The publishers are generous in giving gratis access to the digital version to subscribers, but I'm not sure it's truly a benefit. The app loads issues very slowly, crashes when you try to remove them from your iPad, doesn't display the newest issue on the Newstand, and isn't optimized for digital viewing. There's probably more issues, but these are the most annoying. Ms. Merrill - someone needs to pay attention to this app, and bring out a significant update.Version: 3.1.02
✓ Good magazine, irritating appFor as hyper-competent as Washington, D.C. is, this app really lacks attention to detail. I had no problem logging into my account, but I find its user interface to be slow, clunky and pedantic (e.g.: the little blue squares that pop up over the blue "plus" icons to show me that, yes, the little pluses really do indicate that a photo gallery can be linked to...). Additionally, I absolutely hate that in said photo galleries, I cannot figure out how to read the entire caption. Fix it..Version: 3.1.02
✓ App now freezes every time I try to download an issueThis app used to work, but it hasn’t worked for months now. I’ve deleted it and reinstalled it, restarted my iPad, logged in and out of my Washingtonian account, and it always freezes right after I start downloading an issue. Haven’t been able to read the last two issues. Auto-renew now turned off..Version: 6.0
✓ Washingtonian Magazine DigitalStill learning to use but appears to be very good. I can access the magazine when I am traveling on business overseas instead of buying local magazine usually in foreign language..Version: 3.1.02
✓ Doesn’t work and getting no assistance.The app hasn’t worked since Apple updated the iPad OS. I sent a help request last week and haven’t heard anything. Not impressed..Version: 6.0
✓ Not working anymoreI decided to see if the App had been fixed since the last time I tried to use it, same problem - starts to download an issue then freezes. This has been going on for months, it’s disgraceful they’re allowed to have it in the App Store. The App will no longer download current issues of the Washingtonian Magazine; I contacted support and they verified that it does not work with IOS 14..Version: 6.0
✓ Simple to use, I would like more linksEasy to use to do a straight forward reading of the magazine. Not much is different between reading the digital and paper copy versions. Not much is enhanced..Version: 3.7
✓ How dumb are these people? Let me count the ways....At this point in the 21st century, you would think a presumably professional publication like the Washingtonian couldn't possibly be as inept and downright dumb as the release of this unfinished and untested app reveals them to be. I've lost ALL my issues. ALL of them. This app is one more good argument for why the magazine business in America is on its last legs. It's all too frequently run by idiots..Version: 3.7
✓ Dreadful AppWhat a bunch of incompetents are the developers of The Washingtonian app. Almost nothing works apart from prompts to buy issues. You can’t download an issue. You can't access back issues. You can read a desktop digital edition but only in a partial screen format. Don’t even bother. Read the print edition or skip this publication entirely..Version: 6.0
🙂 Washingtonian Magazine Positive Reviews
Washingtonian Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Washingtonian Magazine.
⛔ Washingtonian Magazine Problems
