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Harper's BAZAAR Magazine US App Complaints & User Negative Comments 2024
Harper's BAZAAR Magazine US app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using Harper's BAZAAR Magazine US? Can you share your negative thoughts about harper's bazaar magazine us?
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Harper's BAZAAR Magazine US for Negative User Reviews
✓ Do not use or purchaseSince the switch to the MAZ platform the customer experience is horrible. Providing feedback to the editor and app provided had zero results. You pay for a magazine subscription and hope to see the full page instead of nag bars on top and bottom. You also continuously jump from the magazine to yet another ad in the browser..Version: 6.0
✓ Expecting print subscribers to pay is bizarreI've been a loyal print subscriber for at least a decade. Paid print subscribers should not have to pay extra for the app! Not good customer service!.Version: 2.4.2
✓ Can’t swipeThe latest update that was supposed to enhance the users swipe experience has cause an inability to swipe 😥.Version: 10.0.1
✓ App is terribleThe pages advance with jarring flashing and page jumping. Unable to read more than a page or two. Can this be fixed? New Apple iPad… always keep updated..Version: 23.0
✓ DisappointedThe application doesn’t always update with new issues and customer service is of no help and slow to respond..Version: 23.0
✓ No free access for print subscribers? Ridiculous.I wish i could give a zero as my rating. I enjoy the ease of carrying just one item with me (my iPad) in lieu of carrying several print magazines along. And now I find out that I'm not able to have free iPad access for my Harper's Bazaar OR Food Network print subscriptions? They MAY offer print subscribers access at a future date and at a DISCOUNTED rate? They must be crazy. Doubt I'll renew my subscriptions. Thanks for nothing, Hearst!.Version: 1.0.0
✓ Awful AppI paid for a magazine and am consistently told "opps!". It claims I either have a weak connection (not true) or the server is overloaded...for a whole week!!! So frustrated and have not received a reply for help!!!!.Version: 2.3.1
✓ Issues will not downloadI purchased a yearly subscription. The issues will not download. Instead, I get an error that something is wrong with my Internet connection or their servers are overloaded. Nothing is wrong with my connection, all of my other connection intensive apps are fine. Get your act together or cancel my subscription..Version: 2.5.0
✓ LAMEThis was just ridiculous! Waste of time downloading this! No previews, and the design is just plain tacky. DO NOT DOWNLOAD. I have the print version but have no idea how to get the digital version on my iPad even though when I subscribed it told me I get the digital version as well! I am not paying for both digital and print of the same magazine!.Version: 2.3.1
✓ No access if print subscriber?!When my current print subscription ends I will not be renewing for another year. I subscribe to 5 or 6 Hearst magazines and I will be canceling with the magazines that don't give print subscribers access to the iPad edition. Just so everyone knows, ELLE magazines are a part of the Hearst magazine group and they allow you to download the magazines if you're a print subscriber. If anyone knows what other Hearst Magazines allow this feature, please post which ones. Thanks..Version: 1.0.0
✓ Bad IssueToo many ads all for big chunky jewelry that no one wears..Version: 12.5
✓ No love for the print subscribersIt's such a let down that you can't get access to the digital version if you already subscribe to the print version. This seems to be an outdated practice that needs some updating to stay in the game..Version: 1.0.0
✓ No digitalI can not believe that you don't offer free digital for print subscribers. That is awful for those of us that travel for work and would like to read and view the magazine during our wait times..Version: 2.2.0
✓ Pitiful excuse for an appIt costs more EVEN if you are a hard copy subscriber to get a year's iPad app!!! Oh why would you want to pay double plus for this magazine when others offer FREE apps to their hard copy subscribers??? Time to get into the real world and theirs "customer service" people are surly. A treat to do business with this publication!!!.Version: 2.3.1
✓ Simple disappointed!It would be great to supply a user guild. I found it hard to use.Version: 12.0
✓ Needs serious improvementsThis App does not even compare to all the other magazine apps available right now. You cannot favourite an article/page. Articles are split with the "continues on page 345" like you get on paper edition have no reason being on a digital edition (really? Why can't we simply continue to scroll down? That is a basic feature in digital editions). There are no interactivity... Love BAZAAR but they really got lazy with the digital edition and I will absolutely not renew my subscription if a basic update is not offered soon. Too bad for such a major magazine....Version: 2.5.1
✓ App not worth your timeThis app doesn't allow print subscribers to download the issues as part of the print subscription plan. My other magazine subscriptions do. I was very disappointed to find that out after I downloaded it. If you want an extension of your print subscription this is not what you are looking for..Version: 2.4.2
✓ CrapTHE NEW VERSION CLAIMS YOU LISTENED TO YOUR CUSTOMERS TO IMPROVE THIS APP FOR THEM BUT WE STILL HAVE TO PAY FOR THE DIGITAL VERSION. THAT IS DEFINITELY NOT "listening to your customers" AND I WILL NOT RENEW MY SUBSCRIPTION TO YOUR MAGAZINE UNTIL DIGITAL VERSIONS ARE FREE TO SUBSCRIBERS! Why is this the ONLY magazine app out of the 4+ that i use that does not let existing print subscribers access the new issues for free? BULL. I am always traveling and can rarely sit down to read the print version..Version: 2.1.0
✓ Useless for existing print subscribersI am an existing customer of harpers bazaar's print edition, however found no link to get access to the online iPad edition which is a tad disappointing. for existing print subscribers, this app is absolutely useless!!!.Version: 1.0.0
✓ Get with your competition!No digital compliment to my print subscription?! And you're offering a discounted digital version someday?! Big deal! I stay current with my news and style by carrying my iPad these days instead of lugging multiple magazines and newspapers. Hearst will be left at the curb if they don't step up and offer the digital mag for their print subscribers!.Version: 2.2.0
✓ The worstConstantly crashes... And it takes me at least 3 downloads before the magazine works, most of the time it finishes downloading but then gives me a black screen when I open it. Would no recommend!!.Version: 2.4.0
✓ No automatic download as advertisedApp to use in Newsstand which advertises automatic download in background over wifi but it doesn't...please fix because we (consumers) don't have time to have the iPad open in this app all day to download each issue because if you close the app to do something else then the download stops :( terrible hassle especially when this is a paid subscription.Version: 1.0.0
✓ Harper's Bazaar appI want to like this but the process of transferring to digital was strenuous. Then to confuse matters another app acted as if they were the Harper's access and I downloaded that one to find they didn't know I already had a subscription. There is so much print content in the magazine that it is difficult to read and enjoy on my iPad. I have felt guilty for a long time over the use of so much paper in the print editions of magazines so I probably will continue a digital subscription but much of the fantasy and pleasure is lost. Will I be able to archive ideas and images from the magazine any more? That will be a great loss to me..Version: 5.1.3
✓ What happen to the app?Your app doesn't seem to work, disappointed big time.Version: 5.1.2
✓ "New sleek style & design updates" totally killed user experienceI dont know what compelled them to change everything but this "new sleek design and style update" did not take the basics of user experience into consideration. As a result, i am bombarded with an annoying interface that wont disappear which is really distracting from reading ACTUAL contents of the magazine. The scrolling within each page is already confusing enough. I'd give 0 stars for the app that decides to put priority in copying Net-a-Porter instead of paying attention to the purpose of a magazine. But i cant give 0, so here's 1 undeserved star instead. Sincerely, a no longer loyal fan (who will soon unsubscribe) 👎.Version: 6.0
✓ Access ProblemsThis app stop downloading magazines twice. The second time was a couple months after I paid for a new subscription. The publisher had no record of my subscription and the app developer has no ability to address a subscription issue and Apple has nothing to do with this App so I’ve paid some unknown entity for an annual subscription and only got 3 months of magazines with no way of getting a refund. Don’t know if others have this issue but You might consider choosing another method than this app for a subscription..Version: 23.0
✓ Do not purchase it!My digital page I wasn’t able to open at all for error and they renew automatically as you know. It’s hard to get in count at w them, also I finally cancel via email and went to their website remembered id and password and all, however I received an email again a week later saying it will be automatically renew!! I just got off the phone w their rep, said it was only cancel paper(mail) and digital was still under subscription. NEVER AGAIN! Plus half of pages are commercial.. not much to read...Version: 6.0
✓ Updates make it worseI don’t understand what’s going on - the app now has a boarders around the pages that I can’t get rid of (hi, I don’t need to see the tool bar all the time, thanks) and scrolling through each page creates a lag. Overall, it’s just distracting and makes me want to wait for the printed copy. I’m not sure who advocated for this, but it’s disappointing..Version: 6.5.1
✓ Terrible serviceI have an online subscription and have had for quite a while. For some reason, I can’t get the April, 2021 issue. My subscription isn’t up. I reached out by email over ten days ago to Bazaar customer support and haven’t head anything. I am going to try to call tomorrow if I can find a telephone number. Wendy Lane Stevens.Version: 23.0
✓ Bad!I was forced to update this app before being allowed to buy a new issue. It now says wifi only for downloading new issues! I have a 3G and 4G plan only. Since I don't have wifi at home, I won't be buying any more Harper's Bazaar! I'm not going to go sit in a crowded coffee shop every time I want to buy an issue! Bye-Bye!.Version: 3.2.3
✓ Terrible!After trying and failing to download the digital version free as should being a print subscriber, I saw other reviews saying the same thing. Yes, get with the times, Bazaar folks. I'm not paying for the same issue twice either!.Version: 2.4.0
✓ "Oops. Something went wrong"Can't really review this app, as it never lets me download purchased issues. Downloads (after an eternity) then crashes halfway through unzipping the file. Maybe an update should come out soon, seeing as every review is about crashing issues........Version: 2.5.1
✓ You want me to pay extra for a digital issue… I don't think so!I agree with the other reviewers. This is crazy, most magazines now will offer a free digital copy with print subscriptions. I just received my September issue which weighs quite a bit. Is not convenient to carry it everywhere with me. Get with the program most of us are carrying iPads, tablets and smart phones. In order to have things for convenience. This is ridiculous we should not have to pay again for digital subscription. I also don't tend to lug big heavy magazines and newspapers with me anymore simply because I have enough to carry during the day. Is one of the many reasons I have an iPad. Every other magazine I have offers a free digital subscription for print subscribers. As one reviewer put it so well you're going to end up losing customers by not conforming to this as I said it is ridiculous..Version: 2.2.0
✓ No digital edition for current subscribersEvery fashion magazine I have has a digital access edition FREE for its current subscribers. You guys need to offer this ASAP. I read all my mags digitally and leave the prints for my clients to view while they wait. Condé Nast has this market cornered right now..Version: 2.2.0
✓ Dysfunctional siteNo wonder your magazine is dying. The app doesn’t work. No customer service. Canceling my online subscription. However the app doesn’t allow me to do so. I’ll just have to refuse the credit card charge. Shape up or ship out. Bye!.Version: 18.0
✓ Charging Print subscribers......Why should print subscribers have to pay for the magazine on the iPad? Until this changes will delete this app. May even think twice about continuing my print subscription. I really wanted to give this app no stars but you have to give 1 which is more than it deserves..Version: 2.4.2
✓ Nothing for current customersCan't believe there is nothing for the print subscriber. A promise of a discount someday doesn't cut it. Remember that it's cheaper to keep your current customers than to constantly look for new ones..Version: 2.2.0
✓ No free access to print subscribersDo you seriously expect your loyal subscribers to pay double for the iPad version? And they say they are working on a discount, very generous of you! InStyle gets me both versions for free, I guess I won't be renewing my subscription here on either version..Version: 2.4.2
✓ This is why magazines are dyingI just got a subscription to HB and apparently you need to pay extra to read the magazines on an iPad you already paid a subscription for. Why does it make sense for me to pay twice when everyone now uses tablets for everything?? CondeNaste allows you to do this. This is why print is dying b/c publications like HB can't keep up..Version: 2.5.0
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