EagleEyesHD Plus App Negative ReviewsAvtech

EagleEyesHD Plus Negative Reviews

3.1
3.18519 star

Total 38 Negative Reviews

EagleEyesHD Plus App Complaints & User Negative Comments 2024

EagleEyesHD Plus app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using EagleEyesHD Plus? Can you share your negative thoughts about eagleeyeshd plus?

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EagleEyesHD Plus for Negative User Reviews

Does not work with IO8Do not buy!!!! Buggy and poorly supported and that was before IOS 8 Dreadful.Version: 1.1.5.3

RubbishAfter the latest update it stopped working, tried everything to get it working again..Version: 1.1.5.6

DO NOT BUYI purchased this software to monitor my Axis cameras.... In a word, It Did Not Work.....Version: 1.1.4.6

VmmStopped playing recorded files after updating to OS 8.Version: 1.1.5.3

Eagle EyesVery disappointing as it continually disconnects on my IPad 2.Version: 1.1.5.6

Camera connects on iphone app onlyPlease fix this app because i can connect through your iphone app fine but not this app. I can go into detail if you let me know who to contact to.Version: 1.1.4.6

FracoMuito fraco..Version: 1.1.4.6

Crashes every timeEvery time I attempt to add a new device the app crashes. I want a refund..Version: 1.1.5.4

Keep disconnectingI do not know why my ipad 2 keep disconnecting whenever i turn on any of my camera.Version: 1.1.5.6

Why don't they test theseMy iPad now no longer works with software I hate these patches. Developer does this all the time. Now I can't see my cameras Disappointing.Version: 1.1.5.5

Please fix bugGreat app but won't allow the switching of cameras,.Version: 1.1.5.0

Eagle eyes hdI can't work out how to rewind and view playback. I don't see any difference to the free version. Maybe it is just me. Great program to use , I just can't see the value in the paid one..Version: 1.1.4.6

No goodThis is not a good system can never connect to IP address when away from wireless.Version: 1.1.5.0

Eagle EyesThe app work well. I am able to view my property once I have Internet connection. The only con is I am unable to review recordings from my iPhone and iPad..Version: 1.1.5.6

Crashes when I tap on my security setupIt accepted all of the manual setup for my security system but when I try to open it is when it sends me back to the menu. The app stays open in the background. The free EagleEye HD Lite works but I thought this paid $5.99 version would give me more options for viewing a camera's recording by timeline. The use of this app is not intuitive. In fact it is a challenge to figure out how to use it. After trying something it is always 'now how do I return to where I was before?'. To view the recording by timeline is by event (movement activity) but when you give it a time range it does not respond by giving the event and when you select which channel (camera) it does not restrict the event accordingly. Frustrated trying to use any EagleEye app..Version: 1.1.5.6

DO NOT UPGRADEI upgraded from EagleEyes Plus and now I cannot view my CCTV from my iPad or iPhones, it has thrown everything out. Emailed AVTECH 6 days ago and they still haven't replied. Disgraceful service..Version: 1.1.5.3

Not working on IPadNot working on IPad since last update a week ago. Developer won't admit..Version: 1.1.5.5

4F3DARIt both works pretty well on my tablet and mobile phone, helps me a lot in viewing concerned workplace. Could not get it working though in my Imac Pro..Version: 1.1.4.6

Push boots you out with this versionThis version of + boots you out when using push video, have to reload. this version full of bugs. darn auto load apps... Will NOT work with newer Avtech DVRs or NVRs worthless app.Version: 1.1.5.6

Don't buy this AppI wasted my money. Nothing works as promised. It is exactly the same as the free version. My recommendation: save your money on this..Version: 1.1.4.6

Format video support issueI don’t understand why format video not support.. I use default setting on dvr I installed on iPad with iOS 13.6.Version: 1.1.5.6

Don't buy this !I bought this application because I was using the free version of the EagleEyes HD already for more then a year on my iPad. So I decided tu buy the Business version because of the extra features. After paying and downloading I came to the conclusion none of the extra features ( playback / TPZ ) are working, I did send these guys several e-mails about this problem, but never got any response. Don't loose your money, stay working with the free version !!.Version: 1.1.4.3

UselessUseless, huge lapse of time without an update, totally forgotten by developer!!!.Version: 1.1.5.6

MediocreWe need playback view with more than one cut. In the pro version where you can search for specific time for playback, the viewer is so limited that it only shows one camera view. I have 16 cameras setup and would like to view the playback with more than one camera at minimum with 4 cut view. Live playback does not affected by the recording playback limitation. However, it would be nice if we can select camera to pin on the viewer therefore, we don't have to keep on switching from different cut view by clicking the cut button too many times.Version: 1.1.4.6

Great app ruinedSince last update this app has gone completely unusable. When try to load motion notifications up it keeps crashing! It has also gone really slow!.Version: 1.1.5.4

MillermancanI can no longer view anything other than live video as my pdr "does not support this function" and I keep getting a reminder telling me that I have to upgrade to Eagle eyes HD (The app I am using!) this has rendered my iPad useless for using my CCTV! Rubbish. Oh and when I click on the support link it's an error 404 page not found!.Version: 1.1.5.3

Powerful easy to useThis software enables me to review 6 of my CCTV in one click, the speed is excellent and the quality just as good, playback could do with some work but never the less for those who need immediate access without booting PC up def worth it..Version: 1.1.5.0

CannotSwitch cameraI can no longer switch camera after the update! Why? There is a bug on this update, please fix..Version: 1.1.5.0

Worse supportStopped working after update, support useless, emailed them twice, still no fix..Version: 1.1.5.5

Problem with OS8After upgrade to OS8 cannot use "push notification" button on iPhone; however, on iPad (also upgraded to OS8) this feature works..Version: 1.1.5.3

DisappointedOnly work good with wifi not on my cell phone service I'm with sprint.Version: 1.1.4.6

Eagle eyesNot sure why they added the ptz on off button really didn't need it.Version: 1.1.5.4

DreadfulThe camera works and is set up reasonably easily. But from there on the app is dreadful. Totally illogical design which I could forgive, but it often fails to record events. If you turn on the setting to "guard" you are texted all day and night saying the camera is disconnected, then a few seconds later it is re-connected. Very annoying. Having asked support for help I have received a rag bag of unhelpful irrelevant answers. Unless something drastic is done to the app, don't even consider this product..Version: 1.1.5.3

Waste of moneyWaste of money, keeps crashing,fix it or refund me. Had to give it one star to send the review,not worth that, useless.Version: 1.1.5.5

Still terribleHaving to change over to new provider as Avtech do not want to talk to their customers. In the process of changing over 50 systems to AlienDVR. Much better providers.Version: 1.1.5.6

Eagle eyes updatesAfter update only get black screen , something is obviously wrong with this update it needs sorting urgently.Version: 1.1.5.4

CrashThe new version crashes immediately for both the Plus and Lite versions Do not upgrade I need a refund for my money.Version: 1.1.5.5

Crashes at times but does well showing multiple camerasThis is an improvement over the EagleEyes iPhone app; however, this app is still prone to crashing at times. I'd like to see a way to manually input a date and time for searching through archived video as well (as compared to the current way of scrolling through dates and times)..Version: 1.1.5.0


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