- 54.2LEGITIMACY SCORE
- 56.7SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
IHealth Myvitals (Legacy) App Complaints & User Negative Comments 2024
IHealth Myvitals (Legacy) app received 158 complaints, negative comments and reviews by users. Have you ever had a bad experience using IHealth Myvitals (Legacy)? Can you share your negative thoughts about ihealth myvitals (legacy)?
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IHealth Myvitals (Legacy) for Negative User Reviews
✓ IhealthGreat app when it works! Has real problems connecting to Bluetooth and changing users! Once u change user it drops Bluetooth connection.Version: V1.1.9
✓ No internet connectionHad been using the body analysis scale for a year and had enjoyed it. The numbers started to wear out and I could only read it through the app. Changed internet credentials and now the scale times out every time I try to reset the internet. My scale is now 100% useless..Version: 3.11.6
✓ RubbishMore for the scales that have become useless. Off to the rubbish. One star as I can’t put zero. Also in box claimed connected services that were NOT available. App and scales now deleted/dumped..Version: 3.6.1
✓ Not backward compatibleDoes not work with my iHealth BP 3. Old app will not work with iOS 12. Therefore my machine is bricked..Version: 3.10.6
✓ Simply not workingThe app no longer reads data from the connected pulse oximeter. Can't read current connection or upload data. Can't reconnect device as 'forget device' button doesn't function..Version: 3.4.2
✓ How do I get refund tapped in errorPlease respond as I inadvertently touched phone and it said I had paid.Version: 3.10.4
✓ App used to workI cannot seem to get the information into the app from the cloud. I haven’t used it for awhile couldn’t get it to work. Deleted the scale (core) the reinstalled it. Took a measurement. After 30 minutes still no information in the app. This is really to bad.Version: 3.8.0
✓ Meh, not required, thousands more apps just like itIf you get the government supplied Covid test kits, they make this app appear to be required for tracking your test results. Wrong. It does the same thing a million other apps do. Ok, a lot more apps. And you can’t delete the account online unless you give them even more of your info. You don’t need this app, just stay away..Version: 3.11.17
✓ Network Error (999)No matter what I do I get this error now! It’s rendered my device useless and I can’t even get on the app!!!!!.Version: 3.8.0
✓ Buggy Bluetooth ConnectionGood when it works, but continually fails to find blood pressure cuff, or finds it and drops out. Bluetooth has no problem registering device and appears to be permanently connected, but app is not registering connection and gives errors frequently, so this is obviously bad coding in the app. I notice this is a frequent reason for users giving low ratings. Please fix these problems..Version: 3.11.17
✓ It works - but forces a new account to be createdHi there App works well. However to get started it forces you to create a new account (Facebook didn't work) then I needed to create yet again another account. Do not force users to create accounts before they can use the app, it is a poor UX and why I have you 2* instead of 4*.Version: 3.3.8
✓ Stupid and restrictingThere is a function to read your blood pressure three times in a row with 15second intervals An average is then taken. This is restricted to only being done just before 10am or just before 12am Why can't I do three reads and get an average at any time of the day? Blood pressure fluctuates and multiple readings are more accurate than single readings. Software that restricts you for no good reason is bad software, especially when the function already exists and the devs just want to feel powerful and refuse to let you use it. Come on guys, let's do better!.Version: 3.5.2
✓ Battery - background activityWas hoping today’s update was going to fix the background activity bug, alas no..Version: 3.11.5
✓ Irritating UXThe app is irritating to use and I wish I’d bought a different Bluetooth BP device. It keeps refusing to take my measurements because it says I’ve already taken them today, even when I haven’t taken them in days. Why would you ever design a feature to refuse to take measurements? And worse, implement it incorrectly so it refuses when it shouldn’t. Disappointing, will look elsewhere for health tracking in the future..Version: 3.10.7
✓ Fixed not working after wifi pswd changeAs other users, core scale was stuck on “set” after wifi pswd change and kept timing out when trying to reset connection via app. To fix I had to set router to broadcast only 802.11b on the 2.4ghz band (rather than the 802.11b/g/n option etc). Wifi on scale was the able to connect and reset with app after this change. After success I switched router settings back to 802.11b/g/n option and scale still connects. Hope this helps someone. 3 stars for weak hardware/software/user interaction..Version: 3.10.4
✓ This app would be 10/10 if it only had...Siri Shortcuts!! Add them! Please!!.Version: 3.11.6
✓ Worked great for 2 weeks....Ok so the cuff worked great with my iphone for 2 week. I took my BP in the morning and again in the evening. Each time with the triple check. For the past couple of days i cannot do the triple check as i am keep getting a message that i have checked too many times today and try again tomorrow. For the manufacturers.... i bought this cuff. Its my iphone i want to know why i cannottake my Bp as often as i want!.Version: 3.11.6
✓ Bluetooth connecting issue BP5 Feel Blood PressureI own two of the one which I bought last month and the same model 2 year ago. Both hav the same firmware and and hardware version. Both have issue to connect with the app. The app disconnect upon louche the Bluetooth connection and even if it clone the tap the button start the unit but often a message of communication error appear. There is conflict of communication between the app and the firmware. There was a time that everything work very well but done last year it is getting worst. As of June 15, the app still as Bluetooth communication issue but the latest version has improve this issue to make it useful..Version: 3.11.3
✓ Poor BluetoothMy wife and I were both using the blood pressure cuff but the app will no longer run if another Bluetooth device (Fitbit or polar ignite) are paired to the phone. iHealth technically support was no help. They simple said they didn’t support using other manufacturer’s products and stopped responding to emails. Now I have to unpair all devices AND turn off other Bluetooth enabled tablets or phones to get a blood pressure reading..Version: 3.10.1
✓ Location trackingI have iHealth scale and it works well. The app is the problem. When setting up wifi it requires location (“to provide weather updates”), otherwise wifi wouldn’t work. This as an excuse to get onto location data. In fact, app asks to track the phone everywhere I go. Why? IHealth have some agenda (tracking your behaviour based on your weight?), reselling user location data, or else. This should not be required for a simple bathroom scale. Avoid if you care about your privacy..Version: 3.11.9
✓ No connection to internetAs another costumer, I change the password for my internet at home. And now doesn’t let me reset it, and no connection. I follow the instructions to reset the scale and nothing..Version: 3.10.1
✓ RubbishHad to use new account cannot get in to it. Total rubbish, the original health was great using the blood pressure machine. This only has the old iPhone connection..Version: 3.11.6
✓ Worst COVID tests everGot free tests from the government (I know you get what you pay for… but I’ve been getting free covid tests from the government since the pandemic and I’ve always gotten quality product or at least something that makes sense.) Sorry, but I refuse to download an app and create an account JUST SO I CAN WATCH AN INSTRUCTIONAL VIDEO because iHealth has to have two different kinds of covid tests but use same packaging for both, to make things as confusing as possible for potential users who have a fever and a blinding headache. I’m not creating an account and giving you access to all my information just to watch a freaking video because you can’t create a product that makes sense..Version: 3.14.0
✓ Not working since last updateKeeps crashing shortly after opening.Version: 3.4.1
✓ Forces you to create an account with themApple provide a perfectly good iHealth framework allowing you to keep your data private on your own device. The pulse oximeter I bought originally used this but then changed to only use the manufacturer's own app. I don't want my private data in the hands of a commercial company so the product I bought is now useless. Please consider this carefully before you potentially make the same mistake..Version: 3.2.2
✓ Raises my blood pressure trying to connectI have used this for years with my BP5 and finally had enough of it not connecting with my phone so changed to Omron. iPhone XS and iPhone 12 Pro max and both had same issue of not connecting. Bluetooth on phone says connected but app says not connected. Im sure my blood pressure was raising by getting stressed out from it not connecting so enough is enough. 3 stars cause the app is very good when it finally connects..Version: 3.11.17
✓ Why not private mode?I bought a couple of your associated products and I used them in the past. However, I stopped using your devices when I realized I really don’t want my vitals stored on a server for which have no control. Why don’t you include a private mode where my information is stored in a local file or at worst in my private iCloud account? I really do not wish to share my information with your company..Version: 3.6.2
✓ Country of residenceThe app is asking me to change my country of residence but does not offer Europe countries as an option. I deleted it..Version: 3.13.1
✓ Totally not worth itI tried everything to connect my scale to Bluetooth and wifi but without any success! It was working normally for couple days but i don’t know what happened. Not connection at all..Version: 3.8.0
✓ Useless pile of junk.Didn’t connect months ago so demotivated me making me put on a stone, now I’m trying to get fit again, the useful pile of junk still doesn’t work. The scales won’t sync and I can’t even log in to the app..Version: 3.11.1
✓ Won't sync with Apple HeathkitNot awesome. Would love for this to work, but it does not seem to. Waste of money at the moment. I'd be delighted if this was fixed and can update my review!.Version: 3.5.2
✓ Work with Apple Watch?Is this app working with an Apple Watch ? If not, when ?.Version: 3.11.17
✓ MehDodgy software. Seemed to work when first arrived. After couple of months, keeps telling me I’ve already completed my test for the day and to return in the morning. Except I haven’t used the unit for a few days. Other problem, it will only take reading at certain times. If you try outside of those parameters, you won’t get reading. Don’t understand reasoning for the restrictions..Version: 3.10.1
✓ Forced to create an accountThere is no option to use a device and keep the data local. The company forces the user to give up personal and medical data. If you care about privacy, the app and the devices associated with it are useless..Version: 3.8.0
✓ Which app is which?Two apps with the same icon and name but different version numbers? One contains my old data, the other does not. User numbers are missing, scales can't connect until multiple attempts are made, the reading registers and then begins to read again. All these issues qualify this app for zero stars. I gave two because the previous version actually worked well. I should have got a Withings!.Version: 3.1.6
✓ App renders BP monitor unusableTook my BP twice no probs. since then, iPhone connects, but the app doesn't. So That's $AUD65 per measurement. Could have gone to a doctor!.Version: 3.2.0
✓ Unable to registerPretty useless app to me. After going through the registration process I was told my iHealth ID already exists. Then when I try to login using those same details it tells me that the user doesn’t exist!!.Version: 3.11.17
✓ Not reliableI reset my wifi and it never connected again. Wast of time and money.Version: 3.7.2
✓ Just doesn't workI made the mistake of not checking the reviews of this app prior to purchasing an iHealth blood pressure monitor. I can't log into the app and because the monitor is entirely dependent on the app for its functionality- it just doesn't work. I've tried every suggested solution I could find on the net and a few others that I came up with myself. All I get is error messages. I have no issues creating and signing to the iHealth cloud site, but unfortunately this is no help in getting a blood pressure reading. Summary: Do not buy an iHealth blood pressure monitor..Version: 3.5.1
✓ Very disappointed.Worked fairly (I did have to exchange one unit and it wouldn’t always connect) well until we got a new router and now the app won’t update at all when I stand on the scale. I have tried moving it close and far from the router. I called iHealth support and the router manufacturer but no one seems to be able to help. So as someone else said it’s now a useless expensive product :(.Version: 3.7.2
✓ Worthless! 😡Got this with my savings tried setting it up and it wouldn’t let me make an account and declined my email. !!!!.Version: 3.7.0
✓ CrapCrap........Version: 3.5.2
✓ StudentWhen I installed it, it was good, but one day after, when I opened it, it stopped working. I tried to use this app many time, but it kept stop working. Even I uninstalled and installed it, but it kept not working..Version: 3.6.1
✓ Please update and fixThank you for the most recent update to the dark mode UI. That was quick and we appreciate it. There’s a typo or at least not proper English in the “set up my device.” If the device is not connected you have the option to forget it although instead it state “forgot it.” Please adjust . I saw another review here that talked about the app crashing when you first initially log in. I had the same issue initially. Please advise, thanks.Version: 3.11.2
✓ FrustrationEach time I try to log in the app just shuts down without any explanation. I’ve tried reinstalling and still it shuts down when I enter log in details..Version: 3.11.6
✓ It doesn't workSorry, I lie. It worked for about 10 minutes after I gave up trying to set it up and my wife set it up on her phone, only to find the data was sending to my app instead. But no more... It doesn't sync between scale and app, even when the scale and app says it is connected. I've tried everything from their site and forums. It's hopeless. Not a smart scale. Don't buy it. It'll just frustrate you..Version: 3.4.2
✓ Terrible softwareWith every iOS update, their app stops connecting to the appliance. This makes your appliance useless until if/when they fix their app...which can take months..Version: 3.7.2
✓ Useless and DeletedCannot get past the create account and login process. Constant error message. Don't even want to give it a star to be honest. Deleted and will look for something competent.Version: 3.11.13
✓ Refuses to sync to Iphone 6plusThe app does not recognize Bluetooth. My phone can connect to the watch but the application wont connect to the phone. Pretty pathetic. This should be most basic of features of this application. This device will not sync to my iPhone 6 Plus. A real disappointment given the money spent..Version: 3.6.1
✓ OldsHad the top weighing m/c for a few years now over £100 . I am never sure if it is going to connect . Given up loads of times and put in manual figs . Got the arm BP monitor I use it but never really satisfied ..Version: 3.8.0
✓ Bad customer support, ok deviceI'm recently been having issues with my device-not syncing, not appearing in my Bluetooth devices, missing info. The help from the support guys is limited, delayed and unresponsive. It took them 2 days to suggest 1 fix, I replied back straight away to say that fix doesn't work and been waiting over 2 days again and no response..Version: 3.5.2
✓ DysfunctionalTotally and absolutely dysfunctional app I wouldn't recommend to anyone who is interested in his/her health and heart condition How can I get my money back?.Version: 3.10.0
✓ Trop chère pour de la m.La machine à été fonctionnelle 1 mois. Et depuis ça se connecte que certaines fois, se déconnecte sans raison. Ne dépensez pas votre argent..Version: 3.11.17
✓ IPad app does not work in horizontal viewI'm not sure what the developers would create a version of the app for iPad that does not work in horizontal view. Fail! Please fix this..Version: 3.5.2
✓ This app very disappointingI have a lung condition and bought the “IHealth po3 wireless pulse oximeter”.... ‘Absolute Rubbish’ lasted only 6mths, before developing a major fault (The lights all just flash, and I can’t take any readings at all)... Their customer service is of no use at all, I have Contacted ihealth about the faulty unit Numerous times they only answered once, saying to try a reset and try updating app software....Neither worked... P.s If you want an Expensive cheaply made oximeter that won’t last long, from a company with non-existent customer service , Then this is the one for you.....Version: 3.7.1
✓ Needs to be updatedNeeds to be updated to work with iOS 11+.Version: 3.5.2
✓ New updateYour may 2020 update doesn't work. I use wifi not Bluetooth. Your app need to be fix.Version: 3.11.3
✓ Good, but...Nice app, but I won't be using it much simply because there is no option to record body measurements. To me, this is just as important ad recording weight..Version: 1.1.1
✓ App needs improvementBought the oximeter and blood pressure reader. The “add device” process is not informative on the steps to sync. Never could get blood pressure reader to sync on Bluetooth. So the extra money spent for connectivity was wasted. Can’t recommend anyone buying their products until they get their app enhanced..Version: 3.13.0
✓ Poor Bluetooth responseWhen app is opened, it does not pick up the wireless BP cuff very reliably. Previous version worked in the beginning but with latest IOS update, app does not work. Please fix this problem. The device is BP5 wireless blood pressure cuff and the phone is an iPhone SE with IOS 10.3.2. I would have to go to settings, re- connect with Bluetooth every time, and return to app. This does not work every time either. The operation should work seamless: all you should need to do is open ihealth and BP device should connect automatically..Version: 3.5.2
✓ CrashesEvery tim I try to log in it crashes. On iPhone 11.Version: 3.11.6
✓ Once you weigh you cannot look at your statsHere is my 2 cents. Once I weigh myself I’m able to make a note, great But, there is no menu bar or way to transition from my current weight that I just measured to my history or to a graph/chart or even just a home button. So once I weigh and make a note, I have to close the app, then I have to swipe to completely close the app so I can then go back and open the app to the home page and I can check my history or look and the graphs. It would make sense to have a “save” button that takes you back to your weight history so you would see your trending. Help..Version: 3.11.9
✓ So you need to know my birthday and where I live to use your product? Nope.Guys, I bought your blood pressure monitor a couple years back, and really liked how it connected to the app on my phone. So now when I decided to start monitoring my weight for my new fitness routine, you were the first company I thought of to purchase a scale from. But then I download your app, and it says I have to create an account with my email address (red flag #1). Then it says I have to download the new “pro” app, which according to the apple app store collects and stores my data on the cloud (red flag #2). So I go to your website (without downloading the new app) and find where I can create an account online, which prompts me to enter my name, date of birth, location, weight, height… I “nope” out of that and go back to the original app (which according to the apple App Store you claim does NOT collect my information on the cloud and it now allows me to login to the app, and promptly requests that I enter my height and weight. Which then shows up in my online cloud account… sorry guys, but nope. You don’t need to know this information about me, and I don’t know you. Even if I did trust you not to sell my data to advertisers ( and who has time to read your privacy policy anyway) I certainly don’t trust that you won’t get hacked and my data will be out there anyway..Version: 3.11.14
✓ Fluffy duck🙃Link with other devices like Fitbit etc, so you can truly give health associations with Apple devices🤔.Version: 3.2.2
✓ I healthNew IOS 10 update to version 3.4.0 causes connection and communication failures. Great device let down by with firmware or software bugs. I need this device to work every time. It takes several minutes of logging on and off the get the Bluetooth connection working. Previous version, pick up the arm cuff BP5, put it on and turn on iHealth and it connects. Now it's a struggle. I own another on older iPad and it works OK. Bugs in IOS10 update ???.Version: 3.4.0
✓ Not for UK UsersDownloaded this as its links me with Noom However none of the items it links too Ad far as I can see are available /in general use in the UK. So not for me Sorry 😞.Version: 3.13.0
✓ Poor connectivity with HS5 scaleI have had this scale for about 5 years now and have always had connection problems with the scale. Now I can’t connect at all..Version: 3.11.10
✓ Suddenly not connecting to scale.I’ve been using my HS5 body analysis scale successfully and happily for many years connected to my iPhone. But suddenly, after the most recent app update, the app no longer connects to the scale. I’ve tried every suggestion I can find, reset router, restart iPhone (XS), changed scale batteries for new, forgot the device in the app and tried to reset from scratch. The Bluetooth connection works OK, and the local network sharing pop up appears, but the app cannot then find the scale. The scale goes from set to 0.0 with a steady wifi symbol. But if I weigh myself, I get a weight, then a flashing 01, then ER 05, then body fat percentage. Help...??!!.Version: 3.11.10
✓ Review BP monitor and Oxy meterThe IHealth BP monitor and Oxy meter are a nuisance to connect to seemingly doing this when ever they decide to and I like to make notes on each recorded entry in the app but the amount of text is limited for some reason.Version: 3.6.2
✓ Broke bluetootjThis update won't allow the application to connect to the weighing scale by bluetooth.Version: 3.5.2
✓ WorthlessI bought the blood pressure monitor only to find out that the app won’t allow you to use the device without creating an account with the company I have no idea why they need my email address birthdate and so much information but if I don’t feel inclined to share that information there is no way to use it the app will not let you just use the device to see your blood pressure without sharing your life story with the company.Version: 3.6.2
✓ Update made it stop working.Update: tried reinstalling the app. Won’t even let me login. Update: still not working. Now the app still doesn’t update weights from the Core scale. Now also wants access to Bluetooth and location, yet doesn’t work. Worked great until the May 2020 update. Now my scale no longer syncs to the cloud or app. Also it now has a stupid connect to Bluetooth pop-up every time I open the app. I don’t need Bluetooth as the scale I use is wifi only!.Version: 3.11.4
✓ Not smoothThis app when up and running is pretty good, when it goes wrong boy is it a night mare. When switching accounts in the app it asks for password now I can’t login with months of info locked away. Ihealth does not do I.T well can’t even login to the website to view my info browsers don’t work..Version: 3.11.4
✓ Works, but exporting data is restrictiveYou can only export your data if you use the iOS mail app, no functionality for gmail users to export their data 😞.Version: 3.11.9
✓ Connection problemAlways have a connection problem with the blood pressure cuff. How can this still be a problem?.Version: 3.11.17
✓ My bp cuff won’t connectAfter recent updates my bp cuff will no longer connect. Please fix.Version: 3.13.0
✓ Does not support iOS 11No support of iOs 11, can’t write data to HealthKit..Version: 3.5.2
✓ Not syncing to iHealth appSince the latest update it's not syncing to iHealth. Before that, I found the iPhone app constantly crashes. I can't see the trends at all, it crashes and I have to stuff around for 5 minutes to get my device to sync. Not happy..Version: 3.3.6
✓ MrHi, A week ago bought wireless sleep tracker, so far have been unable to use it, when trying to connect, all I get is network timed out, have sent Ihealthlabs 3 emails asking for help but none of them seem interested, all you get is waiting to asign a agent. This has got to be the worst customer support I have ever exerperianced, the product looks good if only I could get it to work. How come so many people can't get it to work, yet others can. Thanks.Version: 1.3.5
✓ So far, some easily fixable annoyancesI got to the third screen of creating an account, then left the app to go generate a password in my password manager. When I returned, it took me back ot the home screen and I had to enter it all again! I did my first reading, it was a bit high, so I spent a few minutes relaxing, only for it to tell me I already did a reading today, come back tomorrow! It's my device, let me do what I want! Especially when it's new, and requires proper placement, and proper positioning for accurate results, saying you can't do it again, is absurd..Version: 3.11.10
✓ It worked until friday.My bp7 blood pressure monitor stopped working a day ago. It doesnt connect with the app. I paired with the Bluetooth but I cannot set it up in the application. Keeps connecting and after a while the blue icon on the monitor flashes again. Tried to restart reboot both devices. Nothing..Version: 3.5.2
✓ Worst after serviceWorst customer service the rep Dave hung up on me, when I asked him to replace my product under warranty as they no longer serve Canadian consumers and said the data goes back in time more than a year which of course it will because they have options to manual input your older data.. 0 stars can’t Believe paid over $150 for this garbage... worst after service ever.Version: 3.11.0
✓ Not supported by iPhoneThe app won’t work on my iPhone...says the monitor BP7S monitor is not supported. Lucky the monitor works. And I have pen and paper. But the app is useless..Version: 3.8.0
✓ BadThe update to this app is not helpful at all it is more confusing. Before the update it was pretty simple to understand!😠😡😠.Version: V1.2.0
✓ Trouble with Bluetooth connectionI opened the package and followed all the directions as I have other iHealth devices. It connected fine the first time but I haven't been able to connect the scale lite to the Bluetooth on my phone. What could be the problem. Help please. The glucose blood kit and app are outstanding..Version: 3.5.2
✓ Bluetooth failureMy iHealth Feel Wireless Monitor has quit connecting automatically with my new iPhone 11. To use it with my app I have to open settings and connect manually. A real pain in the neck. When I tried uninstalling everything and starting over the app quit working saying my account did not exist even though I could go online with my laptop and sign in. In my opinion this product is one I would not use again after my experience..Version: 3.10.7
✓ Apple WatchWhen did they stop supporting the Apple Watch? That was the only reason I downloaded this app..Version: 3.13.1
✓ Bug fix pleaseGreat app when it works. Please fix the bugs. It is totally unusable at the moment..Version: 3.11.6
✓ CategoriesThis app needs to have the following inputs.... Blood Pressure, pulse Ox, glucose, temperature, weight and heart rate! Disappointing they don’t! RE: response Why would I have to use an add’l app when everything could be within the one app. If I use this to show my doctor my vitals I have to open two apps instead of one!! This is why I quit using I health. Just develop an app that includes ALL categories of vitals! I don’t want to have to utilize two or three apps to keep track of my vitals. Thank you for your response but I guess IHealth isn’t for me I will track my vitals manually on paper. I only have to show one form that way at my doctor visit..Version: 3.6.0
✓ Network error (999)I can no longer log into my account as I keep getting an error message “network error (999)”. I’ve changed my password and tried logging in on WiFi and cellular. Scales are now redundant ... what a waste of money.Version: 3.10.1
✓ Doesn’t work on Apple DevicesI downloaded this cause of the “i” in the title assuming that it worked with iWatches... but it doesn’t, you need a specific kinda Fitbit. So deleting it..Version: 3.10.7
✓ A little dissapointedAfter buying the blood pressure device ($129 AUD) that looks great and comes in really nice packaging, I'm really disappointed with this App. Every App design convention has been ignored, the experience is confusing and the stupid layout is frustrating. It already makes my new purchase feel out of date without iPhone 5 support. The product looks and feels like an Apple product. The Apps are far from which ruins the whole product, I should have spent my dollars on some headphones..Version: 1.1.1
✓ Can not log inI was using this app to monitor my blood pressure. Then all of a sudden, the app told it was no longer free to me. Had to delete the app then reinstall it. I forgot my password. Tried to reset my password by entering my email address. Said email was sent to reset my password, the email never showed in my in box no matter how many times I asked for a reset. Now my blood pressure machine is useless because it will not without the app.Version: 3.11.3
✓ Latest version very unstableSince latest update this app is unusable. Crashes on startup on 3 different devices..Version: 3.4.1
✓ Blood pressure frozeThis morning my app told me to download the new version so I did. But the blood pressure measure screen freezes after the device finishes its work. Not impressed. Fix it.Version: 3.3.8
✓ AppleI health would suggest it is affiliated with Apple. This is not the case..Version: 3.13.0
✓ Aggravating appUsing with the iHealth "Ease" blood pressure device. Unit appears to work OK, and has fair documentation manuals. However, the app has virtually no documentation and requires considerable trial and error to understand. Difficult to set up multiple profiles for different people to track their BP numbers. I have been able to use the "triple check" feature on only one profile. The app gives the "you've already been tested - wait until tomorrow" warning when attempting to "triple test" another setup profile. At this time, I would not recommend the app or the "Ease" blood pressure monitor since the "Ease" only works with the iHealth app..Version: 3.5.2
✓ So badI have repeatedly tried to use this to test my blood pressure with absolutely no success it has only worked ONCE when I tried to return it from where I bought it …. Because it worked they would not refund me however it has not ever worked before or since …. Just keeps saying “error” 😡😡.Version: 3.11.15
✓ Not All AccessableOverall I like the security and tracking capabilities of the app, however, it only connects by Bluetooth to the developer’s own equipment and not other Bluetooth devices. In most cases it has a “manual input” capability for most of the vital signs trackers. The sleep and exercise does not have a manual input so I can’t track my sleep from my APAP machine nor can I track my steps or exercise. The app does not include any method of tracking blood glucose so I cannot track my glucose tear readings at all. So in this respect I can only give it 2 stars..Version: 3.10.1
✓ Hopeless . Error code 999Hopeless experience with error code 999 ..Version: 3.11.2
✓ AvoidI’ve been trying to delete my account and all it’s data. When you contact them they reply In French. Just want to delete my account and all the data they hold.Version: 3.10.4
✓ Gone worseI am a fan of this product line, but all the apps from iHealth Lab are not complete from a user point of view. Latest problem: after last update i am forced to go online and log in THIS WILL NEVER HAPPEN, PLEASE ENABLE AGAIN GUEST PRIVATE ACCESS TO THE APP OR REFUND £200 WORTH OF MEASURING GADGETS !!!!! Having the SpO2 (oxygen meter) and the BP3 (blood pressure) devices (over£100) i was expecting one good app working on both but: 1) ihealth pro connects very well to SpO2 via Bluetooth shows perfect diagram of systolic diastolic blood pressure variation perfectily shows arrhythmie gaps looks very professional cons: does not CONNECT TO BP3 (but activates it) does not record a frame of the heart puls wave does not generate pdf report 2) iHealth MyVitals connects ok to BP3 blood pressure device it clearly shows results cons: does NOT CONNECT TO SpO2 does not make a decent report (it used to) report can be only sent as email as screen shot 3) iHealth MyVitals2 connects to both devices very well. works ok and precisely on both devices. cons: Does not show SpO2 pulse diagram, removing a very important function. interface made for iphone screen only. does work on iPad as well but looks primitive. does not generate a nice report. Only make a screen shot and send by email 4) SpO2 device does not connect to iphone 4 ios7.1.2 (seams bluetooth spec not good ?!?!) recommendation: reprogram iHealth Pro to work with BP3 and produce nice report in pdf with partial diagrams of the readings and viewable in iBooks or by email or "open in..." function..Version: 3.10.4
✓ Latest update erased dataInstalled update when got notification. Should've ignored until had uploaded data because data on the activity tracker that hadn't been uploaded was wiped. Very frustrated. Takes several tries to sync data. App either hangs or closes mid sync. Have to restart app several times to be able to sync. Then seems like data is being lost as uploaded steps don't match those that were on the watch, not just a few steps but half the steps missing. This app is driving me crazy, now can't set repeats on alarms, get to the repeat screen and no way to exit it and save your setting Also finding that it randomly inserts zero sleep for days I have recorded and downloaded my sleep pattern. So have random second data points as zero....Version: V1.2.0
✓ Blutooth connection problemI used to love this app, but, Since this latest update, I cant use my device as it won’t connect properly with my IPhone, It connects to my iphone for a bit but keeps dropping connections before it finishes taking measurements.Version: 3.7.1
✓ Doesn’t workThe Core scale doesn’t connect to my wifi, keep getting a time out error. Seems like everyone is having that problem and I don’t have my original receipt to return the scale back to Bestbuy. Now it’s just a large paper weight..Version: 3.7.2
✓ BrokenRegistration doesnt work.Version: 3.11.1
✓ Don't BuyCouldn't connect to my wifi network because the device kept timing out. Tech support sent out another scale had the same problem. Following the troubleshooting guide doesn't work and tech support was limited. No other problems with using my wireless devices connecting to my home network!.Version: 3.5.2
✓ Read all the reviewsIt’s a total scam..Version: 3.11.1
✓ No App SupportSent them an email about a problem about 2 months ago and still have not received a response. The program is very basic and buggy. Will not turn and requires you to change orientation of you devise. Can not export blood pressure traces. Some of the problems discussed two years ago have not been fixed. Suggest you look for an alternative if you have not yet purchased the product..Version: 3.11.3
✓ Crash & FreezeThis app has suddenly started to freeze about 5 seconds after it opens and I can't use any of my appliances! Not acceptable. I tried uninstalling and reinstalling but it's still not working. It's worked amazing for more than a year now it's dead :-(.Version: 1.3.5
✓ Stopped connectingA month or so ago the app stopped connecting to the scale. The scale can connect fine, solid wifi symbol but the app just does not pick it up. I have to now reset my scale every time I want to sync it to my phone and the process takes 10 minutes bc this crap app refuses to pick it up. iOS 11.4.1 on an iPhone X.Version: 3.7.2
✓ DeceivingI have been using iHealth products for the past 5 years. Unfortunately, I started having problems with the app in the past year. Measurements are not synchronizing anymore with the Health app. Won’t but their products anymore..Version: 3.11.1
✓ Blood pressureWhy is there no integration with Apple Health for blood pressure results???.Version: 3.13.0
✓ Stopped working?My iHealth pulse ox. stopped connecting to the app. a few days ago. 👎 Had it for years, no probs. What happened? 😳.Version: 3.11.6
✓ Hardware OK, connection to phone dreadfulThis app seems to work some of the time for some of their hardware. My blood pressure cuff works most of the time and with only a few turning on and off Bluetooth cycles connects and the app will record the data (thus proving that blue tooth is connected and working) However when I try to set my pulse oximetry up the process stops dead in its tracks and tells me to tune on Bluetooth (despite it clearly being on iand recognizing the BP cuff.). So I have to enter what I can get off the read out manually, 2/3 parts of the data..Version: 3.11.6
✓ Unreliable. Beware before you buy.Since iOS 11 the app would not connect blue tooth sometimes, but since the most recent update, the product NEVER connects despite trying to troubleshoot. THAT MEANS THE PRODUCT IS USELESS. You would expect better from a medical equipment manufacturer. But even after 2 months, my pharmacist said I can take it back for a refund!! That’s what the 1 Star is for..Version: 3.5.2
✓ Underwhelmed from the startMy midwife suggested I get this app to be able to submit weight and blood pressure readings for at home monitoring during pregnancy. It would be nice if there was a way I could put in my profile that I’m pregnant so the app wouldn’t tell me I’m supposedly obese when I check my weight to send to my provider. That’s triggering for so many people and I really don’t need to hear that in the middle of pregnancy. If anything I’m closer to behind on gaining weight so how is that helpful? It’s not. My initial thought is that I wouldn’t use this app if it wasn’t for at home monitoring to be used by my obgyn..Version: 3.13.1
✓ I have a feeling the people who developed this app don't use the products.This app could be amazing but it is not. Many flaws and no way to report them or get support. The most glaring is when you use the app to record your weight the screen locks. It won't do anything once it weighs you. You have to manually close the app by exciting and then swiping up. This is so annoying I am thinking about returning all the iHealth products not scale..Version: 3.11.9
✓ Doesn’t work anymoreApplication crashes aster you open it. Crashed both on iPhone and iPad so now the device (BP7) is totally useless!.Version: 3.11.5
✓ Terrible sign up processThis review is based on the sign up and login screens - because that’s as far as I get. Despite eventually being able to sign up for an account, I get told when logging in that my account does not exist. Additionally, if you navigate away from the app and return, any data you have entered gets reset..Version: 3.11.8
✓ Sign upShouldn’t have to sign up to use a product I bought, very invasive. Should be able to obtain a simple measurement.Version: 3.6.2
✓ Horrible!!Does not do what it says. Difficult to connect. Some settings are greyed out (which are required for the app to work properly). Blood pressure, forget it - doesn’t do half of what it advertises it does. If you try to do the triple check, it will tell you to come back tomorrow - But they dont tell you which day is “tomorrow” as it is in a constant loop of a repeat of the day before - test cant be done, come back tomorrow. Customer support - canned responses, if they respond. Completely useless app....Version: 3.11.10
✓ Jul, 2018Cuff will not connect to iPad or phone. Latest app and iOS What happened?.Version: 3.7.2
✓ App and device no longer syncPhone fully updated. App fully up to date. No longer syncs. Device reads inactive in the app.Version: 3.11.7
✓ Customer service not goodI like the scale but when it died I emailed the company about warranty. I got an automated response shortly after but absolutely no follow up. Took it back to Best Buy who did replace it for me.Version: 3.5.2
✓ Turn the music off!!!The music is so annoying I can’t even think! Why? It’s not necessary at all. This will be returned if I can’t turn the music off and take care of my business in peace. I weigh early in the morning when my spouse is sleeping, I can’t turn off my volume because I’m on call so unless you can offer an alternative I’ll be buying something else. Honestly, you may have a great app but I won’t listen to this music long enough to find out..Version: 3.6.2
✓ Cannot log inI can’t give any stars to this app as I have gone through the process of changing the password ‘successfully’ 3 times but each time it tells me it’s invalid! It’s enoug to give you high blood pressure.Version: 3.11.15
✓ Needs a lot of work...Have used this app with scales & BP for 15 months, through many updates. BP works flawlessly, weight is frustrating, constantly crashes, behaves differently from one morning to the next! Usually requires 3-5 attempts to register a weight and this often has to be entered manually. Not good enough!.Version: 3.3.8
✓ Works well BUT!Works well in conjunction with other apps. BUT IT NEEDS TO INCORPORATE THE APPLE WATCH..Version: 3.13.1
✓ Update to ios11 neededPlease update the app for ios11 for iPhone. My expensive blood pressure monitor is useless without it. Thank you.Version: 3.6.1
✓ Bad customer support. Bugs in the appThe app worked for a while and then it started showing the wrong time and date. It switched to a different time zone somehow. Emailed customer support twice. After the first initial email nobody contacted me and there is no way to find any how-to information in the internet. Very upsetting. It also crashes when you click on certain buttons within the app. It needs to be updated....Version: 3.11.4
✓ Good app but having issues logging inGood app. Have been using for many years. Currently, I have an issue which has no support link on website to request help. There are some FAQ without any mention of error I am getting. Switched between login ID and now trying to switch back, getting error “warning - Network timeout(102). I keep trying every second day but still the same issue. All my history is stuck and unable to login and add more data. Please help!!!!!!!.Version: 3.11.7
✓ Updates break functionalitySame problem as earlier review, my scale won’t connect either after last software update. Tried everything for days now. Please fix or rollback..Version: 3.11.10
✓ App functionalityI prefer this version of the app over the newer one. It allows for entering meals for calorie intake. I have but one concern. I have a contactless thermometer by iHealth. It does not have Bluetooth capability. It would be nice if I could manually enter my temperature. Hope this can get fixed to allow manual entry of all vital signs..Version: 3.14.0
✓ The worstIt must be the worst health app. Bought two of their devices unfortunately, which individually are ok, but the health app crashes all the time, sometime it allows me to log in, sometimes it does not - and keeps asking for codes sent to emails... i do not have time for this nonsenses- you could do this in 2010 and still have customers- but we are in 2020- so i am going to say bye bye to ihealth- they should not be in business for long anyway..Version: 3.10.7
✓ Buggy products with terrible supportI was really excited when my wife surprised me with this. A buddy and I had been talking about exactly this type of product the night before - seemed meant to be! (We have the Core). Unfortunately this product does not work properly from wild variances in how it estimates % body fat to refusing to sync despite being reconnected over and over again. To top it off, customer service and support is HORRENDOUS and NONEXISTENT! I hope Apple sues this company and they go bankrupt because I’m sure my wife was hypnotized buy the small i before Health. I for one will leave the feedback with the better business bureau..Version: 3.9.0
✓ Useless AppLots of information to input only problem is you cannot read the text it is very very far to small and pale it is impossible to read so one star it is useless.Version: 3.10.7
✓ Can’t create account.Just doesn’t work. You cannot create an account..Version: 3.13.0
✓ App is good but very poor customer supportThe app is great, has been very useful and reliable. Customer support however is virtually non existent. If you have any issue with the app, password or email that the app does not help with then there is no help from support and you are pretty much on your own. It is a shame as the app is good..Version: 3.11.4
✓ Requires internet connection & sends all data to iHealth Inc’s serversYou have to set up an account with iHealth Inc, and then login, in order to use the app, which appears to send all data to their servers. This means you can’t use it without an internet connection on your phone/tablet. Their privacy policy only refers to usage of their website, so it’s unclear what they can/can’t do with your app data..Version: 3.7.0
✓ Ip16 breaks HS5 scalesConnects to setup, but now won’t connect to scales to take readings. Everything reset and reinstalled, wlan checked, defo the app. This happened with the last major iOS update; took them a few months to fix. Don’t know if I can be bothered to wait this time. Will shop around for another smart scale..Version: 3.13.0
✓ Problème avec connections BluetoothJ’ai changé de iPhone et depuis lors impossible de faire la connection , j’utilise un ( blood pressure) BP5 185113. Je n’aime pas aller sur votre page internet pool prendre lecture. Québec, Canada. Thank for your support,I did a mistake but now everything is OK..Version: 3.6.1
✓ Like but dislikeIHealth try’s to keep track of a lot data. Apple Product users (iPhone & Apple Watch) are at a disadvantage. The software does not take advantage of Apple Health is which means data has to be entered manually if the devIces are not on there approved list. The data entry for the software is only comparable with a few selected devices. Apple Health is compatible with a lot more devices which both load to and download from Apple Health..Version: 3.6.0
✓ Application very poorApplication is very poor in features, cannot retrieve all parmeters from cronology. Only the last session could be retieved. Too much graphic and too little content. Food list too complex, search too trivial. Scale only works with wifi but needs bluetooth to setup... A little bit too complicated. Would like to have the option to use only bluetooth connection. It does not work with personal hotspot, so to use it with the Iphone you need a wifi... Also not clear the algoritms the scale use for calculating bmi and all the other parameters. This app needs serious improvements to be useful..Version: V1.2.0
✓ Changed my wifi and now does not connectIt was working perfectly but since I changed my wifi connection it won’t connect again and now it is stuck on SET any help ?.Version: 3.8.0
✓ Does not allow repeated testsThe app quite literally will not allow me to take a second measure of my blood pressure in one evening. Instead, I am to take it again on the morning. Where do you people get off on not allowing people to use a device they paid for whenever they see fit? This is appalling and shocking. I have a medical condition that requires repeated testing through the day. My device is thus completely useless. I resent the waste of my time in buying this..Version: 3.5.2
✓ Device is now uselessSince updating to OS11 my scales will connect on set to Bluetooth but disconnects when 0.00 comes up. I purchased this in January in NSW but am now in Queensland so this is a problem. This product is now totally useless. I can record manually but only weight and % fat. Do not buy this product. Waiting for reply from support. I would not even give this one star but was forced to to get this warning to you!.Version: 3.5.2
✓ TerribleBlood pressure device has terrible accuracy!!! Be aware !!!.Version: 3.10.0
✓ IHealth Wireless ScaleNo Bluetooth connection despite all my effort to follow the troubleshooting advices... this is just a standard non-connected scale..Version: 3.5.2
✓ Blood Pressure Monitor BP7SI’ve had the BP7S for a year now. It always worked with my iPhone 7 Plus. For some reason my last reading was December 17, 2017. It will not sync anymore and it says “Pairing unsuccessful BP7S FBC343 is not supported”. I rebooted my phone many times and it still won’t take it. I love this App and use it for my scale that works beautifully. Please help!!!.Version: 3.6.1
✓ Problem now with the HR6 scale timeGenerally I find that this HR6 scale is very hard to use. I had a very hard time when I changed the PW in my router. It took a very long time to fix, even using the 2.4GHz connection. Now - after the latest update, the time seems to be incorrect. It must have changed time zones away from my EST, and now registering times that are four hours off. I also had bought the BP cuff, O2 meter, and glucose product. I find all of them way off in their reporting. I had to dump the glucose, as those numbers have to be reliable and it isn’t. The O2 meter is too low by a few percentage points, so not helpful. The BP cuff the same. I had bought these all during a Boxing Day sale a few years back, and then tried to give them all back since they are so unreliable but couldn’t as it was too late for the store. Might be time to sell them all on eBay and change to a more reliable set.Version: 3.11.3
✓ Not a happy camper!!!With the last upgrade, my BP3 will not work. It keep looking to connect Bluetooth. This is frustrating to think that I would have to go spend another $100!!!.Version: 3.6.1
✓ Fails to connectI recently upgraded the modem provided by my internet carrier. Unfortunately, the scale would not connect to the internet. Even with today’s upgrade the scale keeps timing out and will not connect to my network. The scale is now useless, I am unable to get beyond the setup stage..Version: 3.6.0
✓ Will not connect - UslessAfter buying the iHealth Track blood pressure monitor the directions suggested downloading this app. I did, set up an account and attempted a Bluetooth connection with an iPhone 8 AND iPad Pro 3 gen. Neither connected. I checked Bluetooth and connected with headphones, speakers, watches without a problem. Simply put the app is useless with connectivity. Apparently this is a long standing problem that has yet to be corrected as of 2022.Version: 3.13.0
✓ What a mess! Not happy and regret purchaseI wish that I had read the app reviews before buying the product. First, the product nexus weighing scale does not provide the range of metrics that I am used to. Secondly, the app is a mess! I entered my personal details five times to try and get registered. Then the iCloud part of it would not register. It stuck on installing a certificate. Again, the app does not provide the granularity of reporting that I am used to. Anyone want to buy a new second-user nexus body weighing scale?.Version: 3.11.17
✓ WHY wont you FIX this dang app!??I love the convenience of the bluetooth cuff aside from the times when it wont actually connect to the app which is numerous. You would think after spending over $100 on the bp cuff that these app decs would FIX the friken app so it would actually connect. I have been on these people for four years now to fix their connection issues. Crickets. It is astonishing they simply seem not to care about this junk app which is incredible. They spend millions of dollars on ihealth bp/health hardware yet they dont care that the app is useless which makes all the hardware useless as well. I wish a more competent company would creat a bluetooth bp cuff with an app that actually worked. The only reason these people havent went bankrupt yet is because they have no competition. This is like buying a fancy new car yet you cant drive it because the software won't allow you to actually start the car. Their non chalance & ineptitude is absolutely incredible when you think about it. Wow..Version: 3.10.7
✓ The UI of the new version of this app is terrible on an iPad.It won't rotate. The selection menu is awful. It takes too many selections just to weigh myself each morning. After weighing it doesn't show the results, but launches straight back into taking measures. A big step backwards in usability.Version: 3.1.6
✓ HorribleDon’t download.Version: 3.11.6
🙂 IHealth Myvitals (Legacy) Positive Reviews
IHealth Myvitals (Legacy) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact IHealth Myvitals (Legacy).
⛔ IHealth Myvitals (Legacy) Problems
