IHealth COVID-19 Test Negative Reviews

IHealth COVID-19 Test App Complaints & User Negative Comments 2024

IHealth COVID-19 Test app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using IHealth COVID-19 Test? Can you share your negative thoughts about ihealth covid-19 test?

IHealth COVID-19 Test for Negative User Reviews

✓ App is unnecessary for the test itselfThe app works well, and you can actually skip videos (contrary to what most reviews here say) by moving the bar to the end. However, downloading the app is unnecessary if you’re only using it to take the test, as the test kit comes with written instructions. I got a valid result with this test, however I’m not sure how much one can trust the consistency of the test as it has you leave your test sample uncovered for 15 minutes, exposed to outside elements which could potentially hinder results..FjdibjemVersion: 1.2.5

✓ Works as designed. BADLY designed.The test kit came with a perfectly cromulent set of instructions in the box, which we followed. At the end of our testing cycle, we opened the app only to find you have to watch un-skippable videos for each step and then run out a 15 minute timer before it will let you upload your results. On the perfectly understandable instructions printed on the paper that came in the box, it warns that if you wait till more than 30 minutes after the test you may get a false positive. But if you didn’t do the test 100% in tandem with this brilliant app, there is literally no way to not finish more than 30 minutes in. You guys really need to make the videos and the timer skippable..QqpwpqiVersion: 1.2.4

✓ Why?I lost trust with this company when I noticed the expiration date on the box was wildly different from the date printed on the reagent tube. I gave this app 3 stars simply because there is no need for it. The printed instructions that come with the actual test are clear. There is no need for me to create an account, watch a video, or upload results. There is no legitimate reason for me to share health information about myself. If the test is negative, that’s it. If positive, I’m just going to call my doctor..Mike CurlVersion: 1.3.0

✓ Downloading an app is ridiculousI’ve had to test for covid multiple times and this is the first one i’ve taken that refused to supply instructions and forced you to download an app. what if i didn’t have a smart phone? what is i was elderly? what if i lived in a place without service? this test and app is classist and ageist. not only does it force you to download an app, it makes you create an account using your email/phone number. so not only are they getting money from you buying the test, they’re making money from you downloading their app, AND most likely selling your information. NOT A FAN. i never ever rate apps and i never complain but this was completely out of hand and ridiculous. felt like i was on the intellilink episode of south park. just provide written instructions in the packaging!!!!!!.Kittenmittens1126Version: 1.3.1

✓ I do not trust this testMy package did not have a sealed separate solution with to add to the not empty tube so the directions were frustrating. When I went to the app to set the timer, I had to go through the directions of someone telling me what to do BEFORE I could set the timer. I did it without the app anyway and will be deleting the app forthwith. The English language skills of the writers of the directions made clear that English was not their primary language. How aggravating it was to stick the thing up my nose and do all the junk only to discover this test was made in China. How many problems have they had making tests? Not happy..Call me anything, am annoyedVersion: 1.2.4

✓ Testing fine, but horrible mess at the endThe testing itself was fine. Easy enough to unserstand snd clear concise instructions. In the question in the end when you have to report if you are healthcare provider and then select your employer 1. What is this do not employers they are professions 2. This a profession has going to be probably thousands long. Why on earth is in alphabetized at least? It’s extremely frustrating every to find an endless scroll of thousands and thousands of professions to try to find your specific job title. Please alphabetize these, or group them by job type, or have more general titles. Please..Zach PiVersion: 1.3.0

✓ No Thank You!I downloaded the app because I wanted to report a positive test. Realized immediately when they wanted me to make an account that the app was for more than results/test reporting. No thank you. There is an imbedded Apple Wallet feature to contain my vaccination status with QR codes verified by my state’s DoH. I also found out shortly after deleting this app that I could report my positive test through “exposure notifications” in my phone’s settings menu. I don’t know if all states’ DoHs have this functionality but Apple supports it if they do so this app is 100% unnecessary. Don’t pay for it and don’t give them your information..Honey BreeVersion: 1.3.0

✓ I received the testMy test tghat were in my box are totally different than the one in the video so I was unable to get a accurate test result due the different test I received and card nasal swabs the regrant Bottles and the patient instructions and fact sheet the test said to make 6 drops in the first whole and then to insert swab in the first hole and to the second hole and then detach film and close the card and have it flat on table the test had the blue line as it said it would before Even testing or it could cause inaccurate test results I then proceeded to do the test as explained in instructions and waited 15 minutes unfortunately the test literally turned purple and that was it I appreciate the test but I will no longer use this test due to the issues I had while trying to test I will continue to use the other at home test kits because sadly I have no smell nor taste runny nose shortness of breath diarrhea and other symptoms as well I go to my primary doctor tomorrow because I just got out of the hospital for pneumonia,sepsis, flu as well as my breathing and oxygen once again Ty for the test all though they were not valuable to me I took a different test and I was positive.Donnaest78Version: 1.4.0

✓ Not enough components to use properlyThe directions are very clear about the amount of liquid needed to conduct the test-the test may be invalid if not followed exactly. Since I received “test set 2,” I had to transfer the solution from a sealed plastic vial to the test tube (test set 1 comes prefilled.) When I carefully squeezed the solution from the sealed vial to the tube, the solution level wasn’t at the fill line. Because the directions stated too little solution could result in a false negative, I tried the second set of materials in the box-same amount of solution. I ended up combining the solution from the two sets and it was enough to administer one test. So a box of two tests was only able to be used once. Would not buy this brand..Cordova shopperVersion: 1.3.1

✓ Very disappointing. ......I downloaded this to report positive results From the week prior but there was no way to change the date that I actually tested positive. I read the instructions that came with the box and took the test just fine, I didn’t realize until now that I had to report it in order for me to get time off of work so I downloaded the app to do just that, and come to find out there is no way to edit the date that the positive test was taken. Furthermore after reading through some of these reviews it seems some people had to pay for this app I couldn’t find where it said that you had to pay for the app I just downloaded it and now I’m stuck wondering if I just paid for some thing that I just deleted off my phone really aggravating. Would really like to know if it was just me unable to find how to edit it and whether or not I actually paid for some thing..Constantly driving somewhereVersion: 1.3.0

✓ StupidYou go on the website to schedule an appointment. The link doesn’t work to check appointment availability, but the link works to take your money. Then, they direct you here to download the app, but it is only for the self test at home. I used Chrome, followed the instructions, but there is no way to check available slots until you pay. The tests are also made in China and the help desk is only open M-F 8:30-5 so you are screwed if you need help on the weekend. In Europe, I can walk 3 minutes to a Covid test trailer, pay 20€ and have results printed and/or emailed to me by the time I get home. Tell me again how great capitalism is. It’s great for big tech, big government and big pharma..MommaT112233Version: 1.2.4

✓ Shady data collectionWish we didn’t need to download an app just to view instructions. Not sure if this was unusual, my test didn’t come with any instructions though. Just wanted to test for my own knowledge, I didn’t like that this required an email / google log in to use. Also, in the app, when it asks for a rating at the end, it REFUSES to accept one star. It’ll only let you give 2, or none at all (which means it won’t submit the rating at all). Feed really sketchy, guys. My test also only came with one swab instead of 2, which means I got gipped out of one of the tests advertised on the box (but I’m not sure if this related to the company that runs the app).PenelopeV6Version: 1.3.1

IHealth COVID-19 Test works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact IHealth COVID-19 Test.